ProScrollern V3 Instruction | How to attach your ProScroller | Controller Scroll Wheel
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- Опубліковано 3 жов 2024
- We show you in this video how to attach the ProScroller V3 to your Controller. The ProScroller is the first scroll wheel that goes on every controller in nearly every position! Get the advantage of a scroll wheel on PC, Xbox and Playstation.
Get the ProScroller on plusgear.ch/pr...
Scroll Wheel Setup in Fortnite: • How to set up SCROLL W...
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This is pretty interesting. I've never seen something like this before and I might consider getting one to test it out.
Thank God you put extra double tape because I ordered it from this unofficial site so it took two months to come and then a late week and when I ripped off the rug thing the sticky part I didn’t know I was supposed to keep it on so it also came up and I was about to lose my mind once I saw this video but then I cut the tape, the double-sided tape and put it back on btw I’m to lazy to spell all this so I used a voice thing so if there is spelling mistakes my bad
Thanks it’s into US customs inbound 😙🌟
For some reason the rectangle strip its difficult getting the red covering off the back im practically destroying it trying to peel it off 😅😅 frickin himidity man at its worse this summer
Hi, did it work? If not, I can recommend tweezers.
🔥🔥🔥 I wish I could get one for review on my channel lol
Maybe one day :)
@@plusgear_ch 👀👀
@@plusgear_ch i cant buy it because there arent €
@@maze-.-traydo hi, send me an email to info@plusgear.ch and i can look into that
@@plusgear_ch Let's see... 👀
I’ve been using your scroller for years now, I bought the v3 6 or 8 months ago and I just had to order another one bc it broke😢 the middle mouse button works 50% of the time and the scroll wheel I have bound to weapons slot one and reset the other way but when I reset it pulls out my shotgun so I can’t hold walls. Idk if you’ve upgraded any internals since v3 came out but it doesn’t seem to last very long
Hi i am sorry to hear that. Can you send me an Email to info@plusgear.ch ?
I’ve got a problem with mine when I try to bind it too reset in Fortnite it doesn’t work and keeps switching between my weapons can you help please
Update: I managed to get it to stop switching between my guns but I tried to bind it to reset again and it just doesn’t respond in game to reset
Hi, i am sorry to hear. Please send me an email to info@plusgear.ch, i am sure i can help you with your problem.
Any plans to make the proscroller more durable as i have to hold mine a certain way for it to work
Hi, we are constantly trying to improve ProScroller. We recently implemented a new solution for your exact problem. Please write me a message at info@plusgear.ch, then I can definitely help you.
How to get the additional button to stop showing up as kbm
Hi, you can reprogram the button so that it is registered as scroll up or down, then the input no longer changes. However, you shouldn't have any problems changing the input. Write me an email at info@plusgear.ch then I can help you best.
🔥🔥🔥
Hi if I get one will I have to use two wires because my brother got a elite 2 controller
Hi, the ProScroller plugs directly into your PC or console. This means you can use your controller as before. If you play wirelessly with the controller, you only need a cable, which is included with the ProScroller.
Ok thanks
Do you deliver to Brazil?
Hi, yes we ship worldwide
Hi, bought one recently for a video testing it. Love the quality good job guys! Also, I was wondering if it's possible to make the scroll wheel have controller inputs. I bought this to test it in Minecraft pvp as a replacement for drag clicking, but there is no way to bind to scroll wheel in game without using software that lets you edit scroll wheel up and down to right/left click.
Hi, maybe i can help you with that. Can you send me an email to info@plusgear.ch ?
@@plusgear_ch ok done
@@plusgear_ch sent it
@@bralexanicofficial Thank you, i have replied.
What about the other button that is also attached? Can you bind two different keys to the unit? If so, what would be a useful bind to the button in Fortnite? Thanks.
So with the ProScroller V3 you can allocate 3 kbm binds. Mouse wheel up and down. And with the new button you also have a middle mouse button. I would obviously bind up or down to reset the builds. Then the other scroll direction on Scoll Wheel Pickup or a weapon/item slot. You can also bind the additional button to a weapon/item slot. Or, for example, for Sprint or Pickaxe.
What seeting in fortnite is for the extra button? I scroll up to reset wall. Scroll down to pull out my shotgun. Where would the setting for the button go? Thanks
Ooooh im so sorry, i just read it again, i put it in the middle mouse button slot, wow im slow, lol.
Would this work in destiny 2 for jump scroll wheel skating?
Hi, yes, the ProScroller basically works like a normal scroll wheel on a PC mouse. However, if you want to use the ProScroller in combination with a game controller, the game controller must support both KBM input and the same time. But you can easily test it yourself. If you plug in a normal PC mouse and can use it with your controller at the same time, then it will also work with the ProScroller.
You can also do it on an Xbox controller, but then play on console with that
Yes, works with the Xbox Controller and also works on Console (PS4, PS5, Xbox One, Xbox Series S/X)
@plusgear_ch Thanks I to go buy it
Hi plusgear when I tried to buy one I put all my details and used PayPal and when I press buy it says incorrect information but it is all correct so can you help me
Hi, please send me an email to info@plusgear.ch I am sure i can help you with your order.
Ok
We have sorted it
the extra button still works but iv'e had it for 6 months and the scroll has stopped working
Hello, sorry to hear. Can you send me an email with your order number to info@plusgear.ch?
Hi! I was wandering if there going to be like a proscroller v4 or something. Because i saw that there's no upgrade or a new version of the proscroller since 1 year
Hi, the ProScroller V4 is not yet in development. However, we have already improved ProScroller V3 so that it is now theoretically version V3.1. Mainly the longevity of the individual components has been improved.
@@plusgear_ch ok, im gonna order it today then, hope it gonna last for a long time, because people in the comment says that they broke the scroll wheel in like 2 weeks
@@nasrinakter8003 Thank you. Yes, we try to constantly improve our products, unfortunately something can happen from time to time. But I can tell you that the majority of our customers have no problems. But if something happens, you have a 1-year guarantee on all of our products.
@@plusgear_ch BTW I've ordered the product a couple of hours ago, hope the product doesn't disappoint me!!!
You can put it on either side, right?
Yes, you can place the scroll wheel wherever you want. You can also take the wheel out and insert it into the case from the other side.
i’ve had mine for a couple off months now and to day all off a sudden it just stoped working ??
Hi sorry to hear that. Please write an email to info@plusgear.ch, we will help you there!
Have there been any tests run to see if the mouse button unintentionally disables aim assist?
We did some tests and the aim assist always stays the same. Here is a video of Carter2k testing it: ua-cam.com/video/LBZohRqvH4A/v-deo.html
When v4 coming out ??
Probably next year.
I bought it today, how do I track it?
Hi, the package will be shipped in the next few hours. You will then receive an email with the tracking number.
It’s good for a couple months like other people said, but it stops working after a couple months and i dm them to get a new cord but they still haven’t sent one.
Hello, I'm sorry to hear that your ProScroller broke. I'm constantly trying to improve the product, unfortunately it happens from time to time that something doesn't work properly anymore. That's why we give a 1-year guarantee on every product. I'm sorry that your email hasn't been answered. Can you write to me again at info@plusgear.ch?
Can I connect it to ps5 with dualsense controller
Hi, yes this works on almost any controller, so yes you can use it with this controller.
Apex controller tap strafe enabler
Yes, i heard now it's not possible to do this anymore via steam, so you have to use a scroll wheel.
Does it work with apex legends
Hello, I am thinking of buying one soon, but I have one question. Since the scroller is placed on a metal plate, will it move around a lot so that I would have to move it back again, or does it stay at the same place all the time?
Hello, the magnets are very strong. In addition, they are arranged in such a way that the magnetic effect is additionally intensified. To date we have not had a report of a customer complaining that the magnets are shifting.
I just bought this the manger move but u need to apply force and it also kinda kind in case I want to move it around to adjust to ur fingers
bruh it’s been 8 days and my package not even moving I been ordered my proscroller on the 6th of January it’s literally showing no progress it’s the 14th today and it’s showing consignment on the way preshipment orgin post is preparing shipment like what it’s going on 🤦🏾♂️🤦🏾♂️
Hi, please send me your order number to info@plusgear.ch, then i can help you best.
Does it work with an Xbox controller on switch??
Hello, unfortunately the ProScroller doesn't work on Switch because it doesn't allow mouse and keyboard input.
@@plusgear_ch bummer, thanks for replying anyways!
bought one a while ago, still hasnt shipped or anything but if it ever does smh would be cool to try
please send me your order number to info@plusgear.ch then i can have a look.
Does the pro scroller work on ps5 console and bindable?
Hi, yes works on PS5. You have to make the settings in the keyboard and mouse settings of the game.
I have had my scroll wheel for about a year and it has always worked fine and it still does, however I have had some problems with the extra button that is still vital to my performance. What can I do? I’m not in the position to buy a new one
Hi, i am sorry to hear that. Please send me an email to info@plusgear.ch
Can I remove the extra button pad
Hello, yes the extra button can be easily unplugged from the main board in the black box.
Hey I ordered a scroll wheel about a week ago and I want to know how long it’ll take to arrive.
Hi, please send me an email to info@plusgear.ch with your order number. Then I can take a look and let you know.
Can u give me one for frrrrrrrreeeee
Can someone help me? So at the end you plugged it into the laptop, would it still work if I had it plugged into a normal socket in the wall? Or would I have to have it plugged into my console in order for it to work in game
Hi, you have to plug it in your PC/Laptop or console. The cable is to power the device and also transfer the data. So no, you can't plug it in a socket in the wall.
Stupid question, but is it possible to change the place if you are not comfortable with how you set it?
Yes, the ProScroller is designed so that this is not a problem. You can make small adjustments by sliding the ProScroller back and forth on the metal plate. If you want a completely different position, you can take the metal plate away and stick it somewhere else.
Hi I’m thinking of buying this for my dual sense edge controller. And I two questions. 1. So I have my dual sense edge connected to the charger at all times to my ps5 so if I buy this will it replace my charger? 2. I only play zero build so can I use the other button and use it to like pull out my shotgun? Thank you
Hello, you can leave your controller plugged in. The ProScroller is plugged directly into the console or PC. And you can bind whatever you want to each button. So yes, you can bind the shotgun on it.
Hey I recently order one 2 days ago or this the 3rd day today I order and I don’t know when it arrive and I have no idea how to track it but I have the order number
Hi thanks for ordering! Please send me an email to info@plusgear.ch with your order number, then I can have a look.
so i bought this already. Does it work for any other games such as Modern Warfare 2? I am trying to set up the key blinds for my controller but it won't let me use the scroll wheel.
Hi
There are some games where it works too. For example Warzone 2.0, Halo Infinite or Minecraft. Unfortunately, it does not work in COD Modern Warfare 2.
I’m assuming you need a pc in order for this to work or can you just plug it in to a console?
Hi, the ProScroller also works on the console (PS4, PS5, Xbox One and Xbox Series S/X). Simply plug it in and the console will automatically recognize the ProScroller. Assign the settings in-game and you're ready to go.
having trouble purchasing with cash app debit card is it not possible if so what can i do
Hi, maybe there is a problem so you can't make transactions to a different country than yours. But you can also try our etsy shop: www.etsy.com/shop/plusgear if that not works please send me an email to info@plusgear.ch
How long does it usually take to arrives in the states ? Been shipped since April 20th
Hello, packages outside Europe have a delivery time of 7-14 days. However, packages to the USA usually arrive very quickly. So I'm assuming it will arrive this week.
I ordered your product 2 weeks ago and it still isnt here 😢
Hi, please send me your order number to info@plusgear.ch
Does this work for hex gaming controllers
Yes the ProScroller works on every controller.
I’ve bought 2 of your newest scroll wheels and one of your old ones and now none of them work and I’ve had my most recent one for about a month and a half it doesn’t respond. is there a fix? Is there a new model coming out what do I do?
Hello, sorry to hear that. Please send me an email to info@plusgear.ch with your order number. Then we can surely solve the problem.
can u check mines like asap kause the latest update on mines is (We have received notice that the originating post is preparing to dispatch this mail piece.) and it been 2 days it been saying that going on 3 and it’s saying like the process the steps saying (pre-shipment)
The organ post is preparing shipment and I’m in the USA ) could u see what’s going on or I’m pretty sure it’s not with y’all nomore maybe it’s down here already
Hi, please send me your oder number by mail to info@plusgear.ch, then i can help you best.
does your controller have to be wireless for this to be able to work because my one i have to plug it into my pc otherwise it doesn’t work any information on this would help so much
Hello, you can use the controller wired or wireless, it doesn't matter for the ProScroller.
Does this work with the victrix pro bfg
Hi, yes works on any controller :)
that other button not the scroll wheel the other one what does it actually bind to on the keyboard ?
The button is recognized as a middle mouse button.
How do you use it with the ps5 controller I’m thinking of getting but I’m kinda worried it won’t work because it’s not usb type C ?
Hello
You plug the ProScroller into your console or PC and not into the controller. So you shouldn't have a problem as the PS5 has enough USB ports.
What switch did you use for the middle mouse clicker
And what is the mouse scroller cause mine have broke🫤
Opened it to look at what was wrong and the prongs were broke
Is there any chance u could send me the parts?
Hi i am sorry to hear this. Please send me an email to info@plusgear.ch
Can i use it on COD to spam YY button (switching guns so fast like a macro)?
You can use it to switch guns, you just plug it in and it works. You don't even have to change settings. But it does only work on COD's that allow controller and KBM input simultaneously
Hello! I am thinking of buying this but I was wondering, how long is the combined length of the cord connecting the proscroller to a console?
All together is about 2 meters (6.5 feet). But if that's not enough, you can also plug in a longer USB-C cable.
Do it work on console?
Yes, works on Xbox One, Xbox Series S/X, Playstation 4 and Playstation 5
is there refunds if it breaks
where can i buy
you can order on plusgear.ch
Can I use it wireless
Hi, I am sorry, the ProScroller has to be plugged in your PC or Console.
wheres the button that comes with V3? i thought i was going to see that here. i didnt expect there to be a button when i ordered it. thought it was an option either scroll wheel or the button. but there is both, which is great but i cant get it to work. anyone know how? its for warzone2. i can register it so the button aint faulty, just doesnt work in game
im using the scroll up to reload, scroll down to apply armor. and i wanted to set the button up as the ping.
Oh nvm I got it. Instead of ping I set it on the danger ping. It works that way.
@@3GsRuthless Hi, I'm glad it worked. If you have any further questions, please do not hesitate to contact us.
hey i was using ur amazaing product and it was good until 1 day the green light was on and i cant use it it say its connected but the scroll wheel dont work
or the mouse botton
Did button and wheel stop working at exactly the same time?
@@plusgear_ch yes i ordered another one can u tell me where yalls product region is located at
@@xhshs We ship everything from switzerland
@pulsgear
Kann ich das Teil auf 1000hz übertakten oder geht es danach nicht mehr ?
Hi, das ist kein Problem, ich habe es selbst auch schon ausprobiert und der ProScroller funktioniert danach immer noch einwandfrei.
Does it work with cronus zen ?
The ProScroller is plugged directly into the console or PC, so it has no influence. However, as a company we do not support our products being used by players who use the Cronus Zen for cheating.
What was that cave he played into the controller
Hi, I'm not sure what you mean by that. What is your question exactly?
@@plusgear_ch I mean like was that thing you plugged into your controler your charger
@@Djgator125-wm6ef Ooh, yes that was the charger. The ProScroller is connected directly to the PC or console.
hi, do i need a pc for this? bcs i wanna know if i can use it and connect it to my ps5
Hi, you can use it on PC, PS4, PS5, Xbox One and Xbox Series S/X
does it work on consol; like PS4,5 or Xbox series?
Yes, works on Xbox One, Xbox Series S/X, PS4 and PS5
Does it only work on PC or on consoles too?
Works also on Xbox One, Series S/X, PS4 and PS5
It isn’t coming up it’s not letting me
Hi i am not sure what you mean by that.
Where we can buy ?
Thank you! You can order on plusgear.ch :)
Just a question, what is the button for? Where the other wire is, i have the scroll wheel setup but still have this button that is free?
hi, you can attach the button in exactly the same way as the wheel. Either on the same metal plate or at a different location on the second plate that we supplied. The button has the same function as the middle mouse button of a normal pc mouse.
@@plusgear_ch the possibilities that are about to happen with this for controller players you guys are god sent 🙌🏾🙌🏾🙌🏾🙌🏾 I had already bought the version two and went online to get more tape and then I saw version three and I was like oh yes, I have to have this and bought it immediately today can’t wait
@@plusgear_ch how do you use this on console?
@@st4r444 Simply plug it into the console. It will then be automatically recognized as a mouse and you can play it on the following consoles without any problems: PS4, PS5, Xbox One and Series S/X
Another issue I have been having, this started happening yesterday, is that my mouse button does not respond to me pressing it 100% of the time. I have it bound to tactical sprint and when I press it doesn't respond every time :(
Hi, i believe we are already in contact by mail right?
@@plusgear_ch yes we have
@@christiangreer4663 problem solved yet!?
All i need to know is wil i be able to yy on cod with this?
Hi, I'm not sure what you mean by "yy". Can you explain that to me a little?
@@plusgear_ch switching between weapons very fast
@@Drizzyyhimself Ah okay. So it's like, you can't change the scroll wheel input to Y. However, at least on PC, you can switch weapons using the scroll wheel up and down. That means it serves the same purpose. You are welcome to test it yourself by plugging a normal PC mouse into your console or PC and setting the weapon change to scroll wheel down or up. If that works, it will also work with the ProScroller.
@@plusgear_ch ok thanks
(LIKE ) I literally order my pro scroller on the 2 of January and today is the 10th 🤦🏾 ITS BEEN 8
(Days) bruh )😒🤦🏾
Hi, delivery to US with Priority takes 7-14 Days. But if you want more information on your order send me your oder number by mail to info@plusgear.ch, then i can help you best.
Does this work for console and the elite controller series 2 ?
Hi, yes it works with the Xbox Elite Series 2 and it also works on console (Xbox One, Series S/X, PS5 and PS4). But it only works on console for games that allow KBM and controller input at the same time, such as Fortnite.
@@plusgear_chok I just bought it today. how do I track it?
@@angelnava6217 Hi, the package will be shipped in the next few hours. You will then receive an email with the tracking number.
I plugged it in and I tried to bind the scroll wheel but it didn’t work
Hi, do you play on console? If so, try to plug in a normale pc mouse and make the settings with it. Sometimes fortnite does not allow to make the kbm settings on console with the controller. After you have made the settings you can disconnect the mouse and play only with your ProScroller.
Where can I buy it and what is the name of the product
Hi, it's called ProScroller and you can buy one on plusgear.ch
@@plusgear_ch Can I use it on Xbox?
when are you restocking on xbox exopads?
Hello, thanks for your interest. During this week you can order all ExoPads again!
@@plusgear_ch hey I never saw it restock unless I missed it. will there be another restock soon?
@@meezygang6848 Thanks for the information. There was a problem with the website. The products were in stock, but the website displayed it incorrectly. But the error is now fixed.
How bout if i wanna charge my controller
Hello, that's not a problem. The ProScroller plugs into the console or PC (not the controller), so you shouldn't have any problem.
@@plusgear_ch oh ok because i thought it was plugged in the controller
Does it work if im using the h9 inzome wireless headset or do i have to get one with a wire
The ProScroller has no influence on your headset, you can use whichever headset you want as the ProScroller plugs directly into the console or PC.
My headset has a plug I need to put into the console for it to work
@@Zenixty Most consoles have more than one USB port, which means there should be space for both the ProScroller and your headset.
Hey plusgear I’m just wondering if I experience major frame drops as it is a keyboard bind but I play controller coz when you press both my controller and keyboard at once my frames drop massively when I’m playing fortnite. Also I just wanna know how you binded it in the keyboard and mouse section it still works as it’s part of the controller?
Hello, thanks for the questions. 1. While the scroll wheel is a mouse input, when playing Fortnite, the input does not switch from controller to mouse when you use the wheel. That means you will have 100% no lag when using the scroll wheel. 2. The button that comes with it is a middle mouse button. When you press this button, the input changes from controller to KBM for a very short time, but there shouldn't be any lag with the button either. 3. You can easily bind it in Fortnite's KBM settings. We have a video on our account that explains this quite well.
@@plusgear_ch oh wow this is actually amazing I’m defo gonna think about getting one. Just wondering if the version 3 is the only one you sell?
yes, the ProScroller V3 is the latest version.
After a month of having this the scroll wheel itself stopped responding and I have to buy another one and form reading comments I’m not the only one with this problem it’s 100% worth buying but it only last a month or 2 which is it the shitty part and it’ll be nice if they sold on Amazon bc it takes about 2 weeks or so to ship
Sorry to hear that. Yes, unfortunately it rarely happens that a scroll wheel breaks prematurely. That's why we give a 1 year guarantee on all our products. Write me an email to info@plusgear.ch and we will solve the problem.
@@plusgear_ch i ordered one about 2 days ago how long before it ships because I can’t track the order number to keep track on its process
@@enocmaeda9269 Hi, i believe i answered you by mail
can i use a usbc to usbc for my ps5 controller i plig into my pc's usb c port will that ne possible? Or is it two seperate cables?.
Yes that should be no problem!
@@plusgear_chI have had my scroller for about a year and the extra button seemed to have broke. I need some help
And that was my sprint button 😬
@@covettn423 Hi, i am sorry to hear that. Please send me an email to info@plusgear.ch
I’m currently still waiting on my stuff and it’s been about a week. The customer service is horrible and when I finally got my tracking number it doesn’t work. I test stuff like this out so I can give my friends a heads up to get it or not and right now y’all are a 2 out of 10. I really want to just get a refund at this point 🤷🏾♂️. Didn’t even get the product and it’s already not looking good for y’all…
Sorry, I try to answer all messages as soon as possible. However, I can't always answer right away over the weekend. I answered your email of April 28th today.
Can i somehow unplug the mouse click, because i don't know where to put it, i don't need it
Yes, open the black box with the logo and you can just unplug it.
Thx
I placed an order for a pro stroller january 25th and it is now February 8th. My order hasn't arrived yet.
Please send me your order number or email address with which you ordered to info@plusgear.ch, then I can check what's going on.
@@plusgear_ch I have contacted customer support.
@@boalect1893did it come
Does it work if you plug the usb on console?
Yes, works on Xbox and Playstation.
@@plusgear_ch thx for responding fast😁👍
@@plusgear_ch Not for Apex Legends tho, am i right? Or did you guys find a workaround for that?
@@Csertified Hi, we had a small success for Apex. This is what an Apex Player said about the scroll wheel after playing some Apex with it: I was playing around with the scroll wheel again yesterday and I think my problem was that my timing was off, but after hours of using it I was able to tape punishment around corners. I took a little practice but I'm getting better at it. I feel it's not as strong of a lurch and you can't change directions like I used to or I could just need more practice.
I want to move the magnets to the otherside of the scroll wheel so i cant have it on the right side of my controller, whats the best way i can do that?
Hello
The best way to do this is not to change the side of the magnets (which is also possible) but to take the wheel out and put it in on the other side.
@@plusgear_ch how do u do that (I don’t wanna beak it)
@@raptorzx442 If it cannot be pulled out easily with a little force, first remove the rubber ring. You can easily pull this off. Then you can use pliers to grab the hard inner core of the wheel and pull it out of the housing. Put the rubber ring back over the hard core and insert the wheel on the other side.
@@plusgear_ch ok thanks
Hallo kann man auch Bluetooth spielen oder nur mit Kabel verbinden?
Hi, der ProScroller muss per Kabel verbunden werden, den Controller kannst du aber benutzen wie du möchtest. Ob Bluetooth oder per Kabel spielt keine Rolle.
@@plusgear_ch Ok vielen Dank
I can’t open the Proscroller site😢 there ist an error called,, you don’t have permission to access the site,, I need Help
Hello, the website is currently in maintenance mode. We're very sorry, but it should be back online in about 2 hours. In the meantime you can visit our Etsy shop www.etsy.com/ch/shop/plusgear.
How do u do the settings on controller
You make the settings in the KBM tab. Sometimes Fortnite doesn't allow you to make the settings with the controller. Then you have to plug in a mouse the first time and do the setting with it. but once you have made the settings, you can unplug the mouse and play normally with the ProScroller.
Does it work on ps5?
Yes, works on PS5, PS5, Xbox One, Xbox Series S/X, PC and more!
@@plusgear_chI can’t wait to buy it!
my order hasn’t came
hi, can you send me an email to info@plusgear.ch with your order number?
I have bought this horrendous product twice and have wasted nearly 100 pound and both of them have broke in a matter of 3 weeks. The same issue in which I had last time were the wires had separated and the casing had fell off occured on my new recently purchased product. If I do not receive a refund from this faulty product I at the very least want a new one. Thank you
Hi Paula, I'm sorry to hear that you had such a bad experience with our Products. We give a 1 year guarantee on all our products, please send us an email to info@plusgear.ch and I can certainly help you.
Sorry this comment was made by my 11 year old son for whom the proscroller was purchased.
We have not spent £100 on purchasing the devices you promptly replaced the original one when it stopped working and your customer service is excellent.
I was not aware he had posted this inaccurate comment until now and can only apologise for the misrepresentation.
I will take up the issue under the guarantee.
@@paulagrogan3085 Hello, thank you very much for getting back to me. It's okay, I'm glad we were able to clarify it and hope your son still enjoys the ProScroller :)
@@plusgear_ch hey I ordered one and idk when it will arrive
@@boonk6199 you can send me your ordernumber to info@plusgear.ch and i can give you an approximate time of arrival.
i don’t know if it’s just me but my scroll wheel works good but the extra button that comes with it i can’t seem to bind it with anything
Hi, you have to bind the button in the Keyboard Keybind Options. If this does not help, write me an email to info@plusgear.ch
I ordered one over a week ago and it hasn’t even been dispatched
It takes like 1-3 weeks but you’ll definitely get iy
Hi, please send me your order number to info@plusgear.ch then i can check it for you
@@plusgear_ch I got it on Etsy
@@raptorzx442 Okay pleas send me a message on etsy
@@plusgear_ch I did
Does the scro wheel last long because i am considering a purchase but i dont want it to break after like 3 weeksand does anyone know any discount codes
We are constantly improving the ProScroller to increase its durability. Nevertheless, something can always happen, which is why we give a 1-year guarantee on all our products. And for the voucher code, you can also have a look at our FAQ ;)
@plusgear_ch thank you for your quick response to help I will recommend to friends and family
@plusgear_ch would this work with the scuf ps5 controller as tht controller as that controller has back buttlns
@@wolfy_zzz4807 Yes, the ProScroller can be used on any controller and in almost any position. So it's no problem if your controller has back buttons.
Where to buy ?
You can buy it from our website plusgear.ch
Plus gear I just got your pro scroller and it’s here what does the button do on the pro scroller?
Hi, the button is bound as a middle mouse button. You can bind Sprint or something on it there, for example.
@@plusgear_ch thank you so much this is the best thing I have ever purchased
@@devoncrisci You're welcome. I am very happy that you like it!
How do I track my order
When your product has been shipped, you will receive an email with the tracking link. It may have ended up in the spam folder. Write me an email to info@plusgear.ch and I can look it up for you.