Consumer Reports recommends this (Bosch 800) and rates it very highly!! I give up. Our 2.5 year old Kitchaid had a leak, we were displaced from our house for rennovations over a month. So hard to pick out any appliance these days. Seems like "they just don't make them like they used to". Yes, many upgrades and better features but things don't seem to last. Good thing we can connect to our dishwashers with WIFI though, haha. Focus on them working well and not breaking before fancy features we don't REALLY need... please!!
Be careful when deciding to connect your dishwasher to Wi-Fi. I tried doing that today. Then I read the privacy notice on the app I had downloaded. I realized how much information I would have to give up *voluntarily* by agreeing to their terms. I decided to leave my dishwasher dumb.
I thought I was being overly clean because I cleaned the seals occasionally. It's obvious that I should be doing it more often! Thanks for the tip! By the way, I bought this dishwasher because it was supposed to be the best and I hate it! I can't get all my dishes into it easily. And I think the directions about how to change cycles is explained in the most obtuse manner possible!
I Bosch 800 two months ago and the service tech has been out here 4 times. After the third time he was "hinting" that we were the problem, ( which is what I was waiting for) then I showed him 12 videos of me trying to start the dishwasher to no avail. That checked his attitude. He replaced the computer board once now he's doing that again on Monday again. I told him I paid for a three-year contract and he'll get a call every time it fails to start by pushing, START, CYCLE, and GO. I will not put up with having to RESET the dishwasher every time I need to use it. Last week it took 30 minutes to get it to start. Again, this is a brand new unit only months old.
I had a similar experience. After waiting weeks for Bosch to send their "authorized" Bosch repairman, I only received excuse after excuse that it was my problem, an install error, etc. When I called up an independent repairman I use for rentals, he pointed out the defective gasket in the Bosch supplied hose. There's a reason the Google and Yelp reviews for BSH Home Appliances (who directs Bosch's servicing) are dismal.
Same problem here, press On/Off then Mode, Cycle and Start. I can tell it starts when the sink gurgles, otherwise no way to tell and you cant open the door or it goes into child prevention mode and wont restart, so you gotta hit reset. Then sometimes it stops mid-cycle and leaves water in the bottom and you never know that there is an error light flashing because ther is no exterior display. How F*ing Stupid is that. You have to do a machine care cycle to get it to drain. The filters also clog frequently and must be cleaned almost every wash so you have to make sure to rinse dishes well before loading them. This thing is real finicky. When it works it does a nice job but thats only about 50% of the time. Get the home connect app to change settings like hard water because trying to program the machine is impossible. I will read the manual for the fifth time :o(. At least it doesn't have AI yet and runs the washing machine instead of doing dishes!
I guess we are very fortunate, we have had ours for almost 8 years and haven't had any of those issues. Thank you for the heads up on the door seal area making sure it's clean. Tell your viewers that to make sure to clean the filter regularly.
Yeah my guess is that they had a bad batch of these. Or it's related to getting it installed correctly the first time to keep the door closing tight. Who knows though.
I'm so glad I found this video. I went ahead to wipe my door seal only to find the contractors who installed it didnt bother with a bracket on 1 side and decided to use a long screw to screw the dishwasher to the counter......smh
I'm replacing my Bosch 800. The existing is 12 years old. It served me well - and why because Bosch makes a great product. Love everything about it. Cleans exceptionally well, stainless inside, adjustable racks, easy filter clean up, very quiet when running, no element on the bottom that melts plastic containers, I find air dry is a great energy saver - safety float eliminating floods etc. I recommend this to everyone!
We got a new 800 series Bosch this week and that was because our door was broken. It would simply fall down when we opened it unless we held on to it and lowered it gently, and consequently was dangerous. We never had any of the problems you discussed. I believe we had it for at least 20 years.
I bought one of these dishwashers 2.5 years ago. I was not able to find a sensible way to install the mounting clips, so I have a bit of a wobble issue. It also took a bit of practice to get the thing to start correctly: carefully press the center of the Power button, then carefully press the center of the Start button, then carefully close the door. But now, it's not an issue. I have not had any of the other problems you discuss. I love this appliance, especially since it's so quiet you can't tell whether it's running. When it dies, I am going to get it stuffed and mounted in the family room above the fireplace.
You are missing one issue: The flimsy door can bend while opening and closing which stresses the top plastic bezel causing it to crack. The first thing you notice with this dishwasher is how flimsy the door is compared to any older dishwashers you may have had. BOSCH will not replace the bezel, even if your dishwasher is under warranty because they deem it a "cosmetic" issue. I say it is a design issue and I predict that this dishwasher will be plagued with cracking bezels until they issue either a door reinforcement kit or a reinforced bezel. It is too bad because otherwise this is an excellent dishwasher.
Love this dishwaster. Second one we bought because we moved. We have had none of these problems but the mounting brackets could be better. We couldnt get it perfectly staight within the cupboard.
We have only had our Bosch 800 about 2 months. This morning I could not get my dishwasher to start. I checked the manual and there wasn’t a troubleshooting page. Grrr. Glad I found your video. I think it’s a bracket issue. I was able to get it to finally start by leaning on the door to get it to close more firmly and seal, and therefore finally start. I’m going to have to keep an eye on it though to make sure it doesn’t wobble loose mid-cycle. Bummer we’re dealing with this issue when we thought we were buying top of the line.
Glad to see someone has had success; have had mine for over six months, tried EVERYTHING, just unloaded, a typical load...RESULT: 5 Bowls, 1 Spoon, 1 Cup, and 2 Plates have to be rewashed, i.e. HANDWASHED...that's about average! I'd show a picture/video if I knew how. I know it looks good, but bottom line...at least the 500 series...SUCKS.
We have a Bosch 800 dishwasher and have had zero problems with it, No issues with the mounting brackets, did you adjust the feet both front and rear? That would help stabilize the unit. No issues with the door seal either. No problems with the middle rack and no issues with the factory setting for the Jet Dry rinse, if you are getting to much Jet Dry rinse read the manual it will tell how to adjust the amount of Jet Dry the cycle uses.
I believe I got a lemon. If you watch my other video where I discussed the water tap error in detail, there are hundreds of comments of folks who had the same issue. I think they had a bad batch. I have reached out to Bosch and they won't help me. I'm about to scrap this thing unfortunately. I've adjusted the feet, adjusted the rinse aid settings multiple times.
We just bought the Bosch 800 dishwasher. I noticed that without the rinse aid it doesn’t dry the dishes very well even using the crystal dry mode. Not loving it as much as I had hoped.
@@mel-y1ndid you try this? Does it work? I need to buy a dishwasher tonight, if it sucks at drying I’ll get something cheaper (I won’t use rinse aid but I’ll use vinegar)
We just got a new 800 series (3 days old) because our last 800 series we had for12 yrs needed to be replaced. We loved it. We hate the new one. The door is flimsy and the technician said we must open it only in the middle of the handle…really? it doesn’t dry, even though it has the new crystal dry. I live in the desert…I should let the hot outside air dry it…because the feature doesn’t work. …we were told we have to wipe all the water from the inside door after every wash. Whaaaat, I now have to clean my dishwasher after every wash…that doesn’t make sense no matter how u try to spin t. I’m trying to take it back. Don’t buy a Bosch 800 series. I hope ur able to get a different brand.
Mine lasted for 4 years. I had the same issue with the door seal. Last error was the fan. Repairman replaced it and said there were more issues that would cost more to fix than to replace with a new unit. There was no charge for replacing the fan. When I spend top dollar I expect something to last more than 4 years. They lost me as a customer.
Your floor may be out of level on one corner. A twist in the body would cause the same symptoms. It's possible that the chassis is a bit twisted on its own too. I get a soap film left on my travel mug. I thought it was the stainless steel until now. I haven't checked myself yet, but I suspect it could be from a clogged filter allowing some soapy water to remain during the rinse cycle. I used to work for Bosch and their designs need to be set up exactly. Perfectly level and plumb at all corners, plenty of water pressure, etc. Check the water inlet for mineral deposit buildup the same as you would a washing machine. Replace the pump and inlet screen or try a CLR type of solution accordingly.
@@randydowell3902 Yes that's what we have been doing. Also probably better for you. I think I mentioned that in the video with the vinegar it doesn't seem to spit it out all over the place. Or if it does, it just dries up and we don't notice.
We bought the same Bosch 800 series dishwasher, but with the handle. It was installed yesterday. We are not having any issues with it (fingers crossed). Our door snaps shut by itself very tightly (and a little noisy). Before the Bosch we had a Whirlpool Gold Series dishwasher that lasted almost 17 years. It was quite noisy and didn't clean that well anymore. We decided to treat ourselves with a top-rated QUIET dishwasher. It will take us some time adapting to the layout and where to load things, but I'm sure we'll get used to it.
Agree, boo on Bosch. What would you recommend for a 24" front panel ready QUIET dishwasher instead? I need one right now for a renovation. Thank you! Blessings.
We had a 6 y0 Bosch 500 series. It sensed a leak under the unit that disabled it. We were told the pump that runs the unit would have to be replaced at a cost of $600 plus the $150 diagnostic run. We oped to replace it. We install the Benchmark unit a few weeks ago and right away were amazed by how unexpectedly clear the glassware was turning out after cleaning. I thought their drying method upgrade was just a marketing thing, but it is the real deal. Installing was tricky, but the delivery team hired in the Bay Area in CA did great. It is solid. We'll see how it lasts. The previous model was not solid, as Poodle Dad reports about his 800 series. We are taking note to keep the seals on the door wiped down and just hoping for the best, because we are thrilled with the results. This is a massive upgrade in terms of results. And while it comes with a flatware rack that is too small for a big mean, we have converted to using the upper flatware rack which individually racks each spoon, fork, and knife.
Whew, just started ours up today for the first time. Lots of condensation coming off the machine when we open it up. I have to say, I've never seen this type of problem with any other dishwasher we've owned. We have a granite top which is dripping condensate above the door when we open the door. If we had a laminate top, we would have already ruined it with the degree of hot wetness that the machine has created on the underside of the top. And, yes, the mounting brackets are crap and the gasket around the edges is crap. Actually, the nylon cord that serves as the door hinge mechanism is crap too. And, while I'm at it, the feet and their adjustment are crap as well.
You should check the latch on the dishwasher and make sure it clicks up and down and is in the right position. Sometimes it sticks down in the lock and then won't allow the door to fully latch.Then the sensor switch on wont engage
Contact the BBB. Many folks say they don’t help, but I’ve had nothing but solid help using them. Best Buy, AT&T wireless, etc. Give it a shot, it is cheaper than scraping the thing.
I stopped using rinse aid in my old Maytag dishwasher many years ago because of a recall on the dispenser. The entire door was replaced even though I never had any issues with my rinse aid dispenser. The repairman told me (after he did the replacement) that there was no guarantee that the new dispenser would work properly OR that the new door would seal properly! Why do the replacement? Fortunately, the new door does seal. I got around the rinse aid issue by using Cascade Complete with rinse aid already in it. I was thinking of getting a Bosch if I need to replace my old Maytag one day, but not anymore.
Our leak was from the diverter valve, I had to run a load with it pulled out so I could see where the leak was coming from. Have the DV on order, according to UA-cam videos it doesn't seem that hard to replace. Other than that we love the 6 year old machine.
I was actually considering Bosch as a future replacement. My sister swears by hers, but I’ll stick with whirlpool. The whirlpool still uses a heating element on the bottom, which I actually like to dry the dishes.
The exposed heating element in most dishwashers was the exact thing I was hoping to avoid in getting a new dishwasher so many years ago. The Bosch heats it's water inline with the pump so there's no danger of melting your plastics. As long as you use the Crystal Dry setting on the button panel and use rinse aid, your dishes will be perfectly dry.
@@InexplicableBillwhat if I don’t use rinse aid? I don’t want chemicals which is all rinse aid products. I’m reading you can use vinegar as alternative.. might work. But it won’t dry at all without it?
@@Mary-bw6go I think that drying without rinse-aid is just more likely leave water spots on your glassware. This is especially true if your water source produces "hard" water (an excess of calcium and magnesium). My town's water leaves terrible calcium deposits on our cars when we hand wash them in the driveway unless we're cautious to hand dry when done. If your water is like this you could possibly put a special filter on the water line to your kitchen sink to reduce the "scale". I too worry about the chemicals in rinse-aid, I just haven't gotten off my butt to do anything about it yet. 🤨 Maybe those chemicals have made me lazy. 😜
Dadgummit man, I was going to buy this dishwasher. We bought a 3 year old house with Whirlpool appliances and the dishwasher is falling apart. I think the builder just cheaped out on crap appliances. Figured I'd splurge on a Bosch 800 but now I don't know. I have yet to have a dishwasher in any house that didn't wobble, though. I think it's just my luck none of them were installed correctly. Don't know what to get. I don't mind spending a little extra. Just want something that works. Don't really need fluffy features either. What dishwasher would you recommend?
I’m also not sure what to buy, whether the Bosch 800, the high end LG or top of the range Fisher & Paykel. I’ll be purchasing in 10 days time. Wish me luck. Every model in the world has at one stage or another had a bad review or owner disappointments.
I think it's random. In the time I have had my Whirlpool Gold, my aunt has had 3 dishwashers, including a Bosch. Her experience is the brand doesn't matter as they all last 3-4 years regardless. Buy an extended warranty and you should be covered. Best of luck.
I've been looking at the Bosch 800 but am on the fence because so many newer appliances seem to have durability issues. I'm replacing a Whirlpool Gold that has served our large family well since 2004 - that's just over 20 years - because it started to shut off mid-cycle and the door spring finally broke. The plastic pieces on my old dishwasher have been replaced over the years but I think it's time to let this one retire.
@@poodledad I can totally understand that. There is a reason why they were used as circus dogs. I'm not sure if there is any breed that is smarter or more lovely with families. I had a bijion, which are technically part poodle. She was pretty damn smart too
Hmmm. I bought mine in 2017 but haven't had any problems. Mine has mounting clips, but I used larger and longer screws than what it came with. I also raised the height of the back maybe 1/4" higher than the front so all 4 pads are firmly on the floor (there is a screw behind the front bottom toe kick panel to adjust the rear height) Door always seals, never had it stop mid-cycle. For the rinse aid issue, there is an option to reduce the amount of rinse aid used per cycle. I think there are 6 levels on mine and the factory setting is #5. I changed mine to 3 because I live alone and tend run it before its full. Yours may be different, but on mine I first press the button to turn it on, then hold down the button for "Normal" load and "Start" buttons at the same time. After a few seconds it beeps and the display shows r:03 (as I use the 3rd setting. Pressing other buttons cycles through from r:00 (rinse aid option off) to r:06 (highest amount dispensed each cycle). Good luck...hope you get yours to work better, I've been happy with mine.
Awesome. Glad yours is working well. Mine had the rinse aid issue no matter what setting of rinse aid I tried. I've switched to white vinegar instead of a commercial rinse aid and now I don't have issues. No idea what causes that one.
I had an earlier version, the SHX57C05UC/31 and more recently an 800 (SHX78CM5N). The UNIVERSAL problem with these (and ALL Bosch) dishwashers is the turbine pump. For such an expensive machine, this is the cheapest, nastiest piece of plastic imaginable and it is almost certain to fall apart. Usually we get between 5 and 7 years before the tiny pegs which hold the two halves of the turbine together either snap off and/or disintegrate. The one and ONLY reason we threw out the SHX57 was because the turbine repair kit is no longer available anywhere. I have considered machining a turbine from aluminum with a plastic seat for the seal to the pump motor, but honestly I don't see why I should do Bosch's job for them. The 800 is a much nastier piece of machinery (than my SHX57) and Bosch should really be ashamed of themselves. Mine, at least, came without any rear insulation padding (only the sides and tops were deemed worthy of sound insulation). The insulation at the bottom of the machine and along the edges is also mostly absent (again, compared to the SHX57). This probably explains why the new 800 (at least mine) is more than 4db noisier than the SHX57C. I figure I will buy some more padding off e-bay and cut-to-shape padding for the MANY exposed areas which don't have acoustic insulation. The very first thing you do when you buy any 800 dishwasher is rip off the plastic/metal grip on the middle shelf. It ALWAYS jams up against the door! ALWAYS. This is clearly a design fault and it's something Bosch needs to fix. Mine came with a weird burn-like mark where the metal BOSCH plate touches the door. It is easy to remove and you'll save yourself so many issues. In general we haven't had an issue with the door seals. Nor do we clean the machine. However, we also have a whole-house water softener which seems to make everything from appliances to faucets work and work and work. To give you some idea. For our 5 person home, I have replaced ONE shower valve in 19 years of ownership. I cannot overstate the value of having a water softener if you live in an area like Phoenix which has horrible water. The next worst feature is the drain pump. This is garbage. It gets noisy and weak at around 4-5 years. When I buy a Bosch the very first thing I do is buy a new drain pump. Now to be fair, unlike the turbine repair kit, the drain pump is still available - which is good as this too is cheap and nasty. Of course it isn't cheap if you buy the part from Bosch. Finally we get to the control panel. I could go into great detail, but sooner or later one of the relays will burn out or de-solder itself. Long explanation short, these parts are running too close to their design limits for comfort. When you stress a component it is simply going to fail earlier. As with everything Bosch, their dishwashers are insanely over-priced and out-of-date. Heck, while LG have DC motors, I believe my new 800 series comes with an old AC pump with a run capacitor! Seriously! In this day-and-age! So then, why do I buy Bosch? Well 19 years ago when I bought my first, it was simply the best around. But the competition has caught up and at much, much better prices. I would probably recommend an LG quadwash pro. It too is rated at 42db but I've found in real world use it's a markedly quieter 42db dishwasher compared to the Bosch 800. Personally I think Bosch management is indolent and greedy. Ditto their engineers who design this disappointment. Would I recommend anything Bosch? Well, yes and no. The simple truth is that for some reason, Bosch works better than the competitors. I can't really explain why - certainly isn't the fundamental technology - but whether it's an old Bosch Benvenuto B20 coffee machine or the latest induction stove top... Bosch seem to deliver a product that works. At least for a while. My advice? If you must buy Bosch, also buy the longest warranty you can afford - you are going to need it. The problem is this: I have yet to see any machine, developed in the past 15 years, that is worth the money. Not one.
Ours is 4 years old and have had the door seal issue, crystal dry had to be replaced, the plastic water track on the bottom deteriorated, about a 2 inch hole developed. Best Buy is replacing as a lemon under the extended warranty. Still shows up as one of the highest rated models as I look for the replacement. Have they gotten better in 4 years?
Dang. Sorry to hear. Yeah, mine is approaching 5 years old. I just posted a video overview of a brand new one to compare. Honestly, kinda looks identical but the door did seem to click tighter, so maybe they fixed it? ua-cam.com/video/q_2bkx3UaCQ/v-deo.html
I was hunting for this exact same unit 2 years ago to replace a samsung unit. It was sold out everywhere i looked. The bosch brand name has such a good hype behind it for being reliable in the world of dishwashers. Never did find one. Ended up with a maytag. Its still washing dishes.
awesome. yeah I think they had a bad batch, especially given the number of comments on this and my other Bosch video complaining of the same issues. Glad you got a good one!
Biggest issue causing the door not to close is the top/middle rack not seating all the way back on the water connection. Jiggle the top rack and get it to seat correctly. Then the door will seal all the way.
I have the same dishwasher. Zero problems after 18 months. Time will tell. It seems like a lot of your problems are related to your mounting space (tabs, door seal, etc). Maybe not, but they do seem related.
I think you are correct. Or I think they had a bad batch of these which had door seal issues. But if you read the comments on this and my other video, I'm not the only one. There's a reason these Bosch videos I made have over 300,000 views.
Installed my Bosch 800 series dishwasher 4 months ago. I'm getting E21-30 code. Apparently a common problem with this very expensive dishwasher. Been all over the web, Tried everything, can't get it to run. Maybe it's time for a class action suit!
I didn't catch how long you've had this dishwasher before these problems started. The sealing problem and rinse aid problem sounds like defects with your unit that should be addressed by the manufacturer if the warranty still exists. I just got my 3rd Bosch and this one is the 800 (installed today). Hoping I don't have these issues but if I do I'll ask Bosch to find a solution. Thanks for the heads up!
It was just after the one year warranty expired that I started having issues. The rinse aid issue showed up maybe 4 years in. The install issue with the brackets has been ongoing since install.
I have installed hundreds of 800 series and have only had one issue with this series. I always level side to side front to back . Make sure screws are properly secured . I use new water lines and compression hammer. Watch now l will start having problems.. Hopfully not... Good luck... l guess l have been lucky
That's good to hear. I wonder if there was just a bad batch. Mine worked great for about a year but has been a lot of trouble ever since and given the comments on this video and my other video about the watertap error, I'm not the only one.
My 300 series was awesome. Then I "upgraded" to the 800 and it's given me continual problems and given the comments on this and my other videos about it, seems to be an issue.
We had an OLD SHU995 wassher for 22 years... Loved it! . Replaced it with a 300 Series, It was ok , BUT The noise levels we far from our old SHU995 , so we rapiddly got the 300 Series replaced , with a 500 Series... It as quiet as our OLD one ... So basiccly , Be Aware of the NOISE LEVES diffrences between the 300 and the 500 series So far it has been very well behaved... but it still brand new So were verry happy
I followed your instructions and guess what.... My Bosch is different than yours. I was wondering why the door was not coming off. My Bosch has catch points up where it attached to the main panel. I don't know how to get around them. Any suggestions would be helpful.
I bought one the most expensive Bosch dishwashers. A repair was made by an authorized company that cost $550 but Bosch wouldn’t pay it and Lowe’s wouldn’t help me with it either. The machine was still in warranty.
I'm not sure really. I had a 300 years ago and it was great and gave me no problem. My guess is that Bosch had a batch of the 800's that had some serious issues. Not sure on the 500 unfortunately.
My 8 year old KitchenAid dishwasher just literally destroyed my brand new kitchen and hardwood floors. Currently living in an Airbnb while everything is fixed which will be a couple of months! Replacing some cabinets which are on backorder, hardwood in a big area in the kitchen and then we have to sand and restain the entire first floor. QUESTION: I was going to get the Bosch 800. If my budget is up to 1300, which dishwasher would you recommend? I will never go back to KitchenAid after this mess.
Sorry to hear that. Honestly I'm not sure. Bosch was supposed to be the reliable brand but I (and many others if you check the comments on this and my other Bosch video) have had issues with the 800. Appliances are a bit of a crapshoot.
WHOA! I'm looking for a new dishwasher... sitting here at our AIRBNB that we have been living in for a month. Our kitchenaid dishwasher (KDPE334GPSO), 2.5 years old, failed and was leaking from the motor diverter, (unbeknownst to us). The water went back, not out to the floor where we'd see it. It soaked up into the drywall and traveled under the hardwood flooring to the next two adjacent rooms. We finally noticed a problem when dark spots started appearing on the living room wood floor. Nightmare! Thank goodness for insurance but it's been a massive mess. We're definitely getting a dishwasher with leak detection. Our insurance company is going after kitchenaid to recover money for the damages. The guy who picked up the dishwasher, for analysis to submit to court, said he sees stuff like this all the time.... it's his FULL TIME JOB to write up appliance reports for court! Yikes. Why wouldn't leak detection come as a basic feature? SMH. I LOVED this dishwasher besides that, lol. :(......
oh my goodness - the same story! Exactly!!! We had a lawyer contact us but they already hauled off our old dishwasher! My husband didn't know they needed it. Sounds like the same exact thing! That is crazy! Ours was the KitchenAid KDTE304DSS. I understand the massive mess! We finally talked our insurance company into replacing the cabinets which are now in. Floors start on Tuesday. Then granite, new dishwasher and disposal installation, faucet and then HOPEFULLY home by November 11th. It's really screwing up my Christmas decorating plans! Sorry you are going through this too - it stinks!!
Just in the process of ordering a new dishwasher. I am looking at the bosch 800 or the kitchen aid KDTM704KPS . We have only had kitchenaid up till now but after our last one only went 4 years without problems we were leaning towards Bosch. Now I don't know what to do..
I just bought the new 800 series a few days ago and it doesn’t dry.I’m trying to get my money back. I’ve had two Bosch dishwashers and have loved them. The last was an 800series. After this 3 day old one goes, I’m not going back to Bosch. Such a disappointment:(
Possibility: Perhaps if the two mounting brackets are ‘slightly’ not equal, side by side, (one more forward than the other-from just a screw tightness differential) that could affect the door seal issue.
Is it normal that the interior of the 800 is wet after each cycle? The side walls and doors are always wet on mine. Dishes are dried except for plastics.
2:30. Hello My Bosch stops mid cycle and the time display blinks (not the red light). I believe it’s because of the steam buildup inside the dishwasher pushing the door open due to steam pressure - as it gets back to work when I push the door.
I replaced a Maytag with a 300, and I miss the Maytag. I only got 9 years out of it, but the choppers and heating element are features that get overlooked. I also miss the quietness, and status indicator with a countdown. The only thing that I like about my 300 is that it’s a SMART dishwasher that does the dishes every day at midnight. The door also on the 300 feels very cheap, and the spring load mechanism is overdone.
I'm looking to buy a Bosch right now. After looking at various amounts of reviews on several different dishwashers, Bosch seems to fit my needs. I could live with these four problems especially the rinse aid problem as I am not accustom to using rinse aid. As for the seal, anything is better than what I have been dealing with over the last year trying to save for a new dishwasher as my 15+ year old Whirlpool really doesn't want to stay running anymore. Thank you for the tips.
The problem with your solution to the rinse aid issue is that Bosch relies on rinse aid to help dry the dishes since there is no heating element. Are your dishes dry after the cycle is complete?
@@jericlackett2547 So I did end up buying a Bosch just before Thanksgiving. I tried the free sample of Finish rinse aid, no rinse aid, Cascade rinse aid and vinegar instead of rinse aid. I have changed my mind on rinse aid and prefer the Cascade as it is cheaper than Finish and does the same job. Some plastics (mostly those with a lip) do come out wet, but everything is dryer with rinse aid.
I don't like my Bosch either. I hate the racks because you can't add cookie sheets and have trouble fitting some pans. My question to you all; I have dishwashing soap residue on all the dishes. It's as if the final rinse isn't working so I'm rinsing everything by hand after the cycles are complete. Any suggestions? I did wash the filters recently. Oh, and is it bad if water stands in the drain well? Thank you all!
Which specific issue are you having? Yeah I don't blame you for giving up. Someone mentioned replacing the seals and I wonder if that's a longterm solution.
I was pretty set on this unit. Unfortunately nowadays it seems no matter what you go with it's gonna have set backs. It's really unfortunate what the appliance market is like now. We bought our 2012 built house in 2018. Like clockwork every appliance went bad right at 10 years. Meanwhile my parents have the same appliances from the 90s
Dang, yeah that seems to be about how it goes. My house has 30 year old appliances when we bought it and they were still going strong. Granted they used a ton of energy so I suppose thats the tradeoff. Brands seem like a crapshoot at this point.
@@poodledad I guess my link got deleted, but the 800 series should include the Crystal Dry as part of the 800 model. Maybe your model is an older 800 series?
@@poodledad Not sure if Crystal dry was around then. All I know from what I read that the 800 Model that uses Crystal Dry feature on the 800 series will definitely help drying plastic quicker. Also using Jet Dry help. I am still debating to upgrade my 20+ year to the new 800 model.
This makes me love my Whirlpool dishwasher even more! No third rack, but there's an exposed heating element that actually dries dishwashes. :) Clips are the same as bosches, but were easy to install - you can install them either on the sides, or the top. We did the top bracket installation (like our prior maytag that lasted 15 years) and no problems.
Great tip! Yeah the top can be a good option. Do you have granite? Ours is granite and they put a metal clip under the granite but it can only be attached to the dishwasher with very small screws.
@@poodledad Yes, we have granite. Under the granite there is a wood support beam (after the bullnose of the granite ends) where I screwed the clips into place. Dishwasher is flush with cabinets. 👍
I think i have the same dishwasher I replaced my heating element around a month ago but I have had the pump and control board replaced within the first year. My current control board seems finicky now. Currently looking at Lg dishwasher if problems continue. Other than that I like my whirlpool … my parents have a fridigaire but I could not see a drying element so no idea how it dries.
I bought mine Bosch 800 in October. For some reason, the lower spray arm, while working just fine, is noisy when I rotate it. I thought those dishwashers are to be very quiet. Is it normal for the lower spay arm to be loud when rotated by hand? The top spray arm is silent when spined by hand.
Thank you. Actually, I went by Best Buy and rotated several Bosch and other brands lower spray arms, and they all make similar sound. Bosch perhaps even less than other brands. I am surprised that that there is no smooth gliding on those arms. There must be a reason for that, I suppose.
@@ewadavis2303 When the dishwasher is running the spray arms are lifted by the water pressure in the system. When it's not running the spray arms or sitting on the plastic guide bushings. The noise comes from the contact of the spray arm with the guide bushing.
The problem I am having is trying to shut the door to the dishwasher, I have to spray liquid wrench on the closing latch or it won't shut, I do have very hard water but consider this a pain in the butt.
My theory given the hundreds of comments is they had a bad batch of 800s. I don’t have any of these issues with my 300 series Bosch. Appliances are a crapshoot.
I have same problem with the Side Seal Strips, my Bosch dishwasher were installed by Bosch, it is OK for first two years, but lately I notice the door seems stuck and after thorough checking myself, the side seal strips were Deformed. No leak so far but I'll have to get parts and replacing them asap.
Have my 800 series dishwasher about two years. Haven’t had and issues as reported. Happy with the purchase and would recommend it to a friend. I suspect all negative reports are likely operator error issues.
Glad yours is working. What do you think the user error is that causes the water to leak out of the door seal and cause e15 error? Or for the rinse aid to spew all over the dishes?
all of these "problems" sound like installation errors... I'd check the level and feet adjustment on the machine, Also, if these were actual issues, Bosch has a great warranty, and as many of us realized long ago...Purchase the extended warranty!
It's possible the door sealing issue which leads to cycles stopping and the watertap error is from install error. Not sure that explains the rinse aid all over the place though.
@@poodledad I examined that machine in Home Depot yesterday, and there’s a seal on the jet dry receptacle that I think could potentially become worn over time… I know several people who have owned Bosch machines through different models. They defend them vehemently. Plus the fact that 74% of service technicians recommend Bosch, while less than 1% recommend lg…
We've had a Bosch 800 for 3 years now and it has been fantastic with no issue. Before that we bought an LG and it only lasted 2 weeks before it started to stop working in the middle of the washing cycle. So for us is never buy an LG dishwasher again but do buy a Bosch one. I've heard KitchenAid is supposed to be pretty good too.
I am really surprised to hear these issues, no dishwasher is perfect but according to my appliance guy the Bosch is usually the one he never fixes. Rgs to door i wonder if your washer is perfectly level? If it leans out too much it can cause problems. The rinse aid issues is likely faulty plastic cover, get that replaced and should be ok
Yeah I would have guessed I just got a lemon, but my first video on Bosch issues has over 150k views and hundreds of comments with other owners having issues. I had a bosch 300 for years with 0 problems, but this 800 has been nothing but trouble.
@@poodledad I have mine with zero issues, it's best dishwasher I ever had. The drying is superb and no more water in plastic containers. I did some digging and according to repair data Bosch is second most reliable dishwasher brand out there. I honestly think you might have gotten lemon.
@@poodledad called a few places. I found that Costco sells Bosch - I may buy it ( 800 series ) - a friend / plumber says he can pull out / install . they have a sale till 9/6 . JDS/CT. - hope it works - replacing a 15 year old Bosch
I also have the 800 and have been very disappointed. A few things you didn't mention: 1. the top (third) rack is useless because there is no additional cleaning arm between the shelves. The second rack cannot get clean when the tiny tiny top mounted cleaning spinner has the third rack in its way. 2. The second rack has a tendency to not seal in the back. I believe this is why they made it as deep as they did, and why there's pressure on the door. They need that door to push the second rack into the seal for the below-mounted arm. 3. The E:07 error code. We've had this randomly stop cycles, until one day no cycle would complete. Still working this one out. And yes, that rinse aid issue is awful. We've found that filling it only a little bit helps, no more than halfway. We bought this one because of the rating in CR after countless issues with LG. Never again.
Glad your third rack actually works. "fixed" the dishwasher by vacuuming out the air cycling channel to the crystal dry fan. That worked for a week, now it's broken again. Not sure if I'll try that again, replace the fan, or to to sell it for scrap and get another brand. E:07 error code is not easy to find good info on!
How about too many impeller clogs? Easy to fix "if" you are handy with stuff. Also, the upper aerator, at least mine, would stop spinning due to the assembly drooping down. It took a bunch of zip ties to fix the problem. Oh, and the water tank on the side of the unit gets so hot, it has delaminated the inside section of my cupboard. Well, at least you don't see it. Anyways, you don't always get what you pay for.
I have an ancient Bosch Evolution 800 SHE99C05UC/19 from around 2004. The tabs on this one are not at the sides but at the top. I have never had any issue with the door closing tight enough. All the door seals are still original. That does not mean it is maintenance free. Between 8-10 years, all the rubber O rings began to fail from the high temperature of the water. They are not expensive. Less than $10 for all the O rings. It's best to replace all the O rings at one time when the first one goes. It's not fun to do it one at a time. Twice the two piece impeller in the pump failed. The two pieces are heat staked together. The little heat staked bumps on the backside eventually give up so the two parts separate. Result is the motor spins but the impeller blades do not. New impellers with the ceramic seal are about $80 on eBay. Last month, the front panel display failed when the washer was hot. Part way through a cycle, it would short out the controller so it could not complete a cycle. $165 for the display. The front display mostly shows remaining time. The dishwasher can run and complete cycles with it disconnected. My last washer was a Whirlpool with a plastic tub. The plastic tub cracked eventually. The dishwasher that came with the house was a Kenmore with a steel interior that rusted though. So far the Bosch has not had a failure severe enough that it cannot be repaired. It is also very quiet for such an ancient machine at 44 dB. I think I got my money's worth out of it.
Sounds like you did and it's helpful to be able to do the repairs yourself. The bosch 800 can be mounted on side or top. You have to install a bracket on solid surface countertops to do the top mount. It seems like a side mount is the better option, but I still have issues with mine not staying secure.
I have had five brands of dishwashers. Hotpoint replaced with a Maytag. Kenmore, replaced with Whirlpool, Whirlpool replaced with Bosch. I do not recall why the Hotpoint was replaced but the Hotpoint, Kenmore, and Whirlpool had either plastic or porcelain steel tubs. The Maytag and Bosch both have stainless tubs. Both are still in daily use today. The Bosch was from 2004, the Maytag from 2005 but the Maytag only cost $433 from Home Depot and it has no repairs versus four for the Bosch. The Maytag has a conventional heating element in the bottom. It does not super heat the water for drying so the rubber parts like O rings do not fail. It also has a one piece impeller unlike the Bosch. Those differences resulted in three repairs to the Bosch that the Maytag due to its design did not have. Also, Maytag parts are a lot less expensive. I got lucky with the Bosch front LCD display panel for $165. Everywhere else it was $230. But the Bosch is quieter and roomier due to getting rid of the heating element in the bottom. That also makes it very crammed under the tub where most repairs need to be made. I also could have bought four Maytags for the price of the Bosch, lol! I hope this is information is helpful for anyone thinking about a new dishwasher & thank you Poodle Dad for the video.
Yeah, I've got an 800 also and my dishes look worse after I run them in it. My wife refuses to use it anymore because it's basically a waste of electricity and, with the 2+ hour cycle time, a waste of water too. Never again will I buy a Bosch dishwasher. As a remodeling Contractor I use lots of Bosch products and I was very surprised by this dishwasher's low quality because it's uncharted territory for me as far as Bosch goes.
Dang that's not good. Mine does seem to clean well. And if the manual is to be believed, it uses less than 3 gallons of water, which is far less than I'd use doing dishes manually for sure.
We purchased the 500 with AutoAir and installed it in February 2023. Have had no issues so far. After extensive reading of reviews I have adjusted the settings for the rinse aid and intensive drying to reduce the rinse aid and engage the extra drying. So far , so good. I would purchase the same unit again unless I needed a specific feature only available with the 800 version.
I looked at the 800, 500, 300, and settled for the 100+ series. The + indicates that the second rack has height adjustments that allows you to add additional clearance for tall items on the bottom rack. Essentially other than the display, screens and the adjustable tines and third rack, I really the the mechanics of these units are pretty identical. There are a few other things like a powered washing arm on the 800s but I really couldn't justify all the bells and whistles. 2 days after installation I got the dreaded E15 error, however with no display screen I get an alarm, flashing lights, and the water leak error on the app. Called support and we reset the unit. Support felt it was a software or electronic glitch. If water had been present after resetting the unit, it should have gone back into alarm. Have had no alarm since. I've learned a lot about the importance of those seals to be clean and starting new like this, I will give this area special attention. Better to keep it clean now than let the crud build up over time. All in all, I really feel good about the 100+ and got it from Best Buy on sale for $499. Obviously the problems I've seen regarding E15 problems can happen on any model regardless of the price you pay.
@@poodledad usually depends on how you setup the power incoming, junction box or cord directly behind the units keeps you from installing to correct depth.
Definitely not recommended. Washes very well, but lots of annoying "little" problems: for instance, the plastic trim parts on the handle disintegrated - both left and right side. Some of the adjustable parts in the racks are not engineered well, so they just flop around. The rinse aid container is difficult to fill without significant spillage, and it doesn't hold very much. I wish we had bought something else. The cache of the Bosch brand just isn't deserved.
Thanks for this video, Poodle Dad! I have had an 800 for a few years too. Part of your door sealing issue is that you have a ton of scale, soap buildup visible on the door itself - use a microfiber cloth to just wipe this off once a week. The mounting fix is pretty easy - with your countertop type e.g., granite, you need to use an EZ attach kit that will use two part epoxy as a mounting bracket with the tabs to attach underneath the countertops. The Jet Dry issue could be related to the setting you're using that determines how-much rinse aid to release each cycle - check out your manual and update settings on the dishwasher to a lower setting than the default. Hope this helps.
Great thoughts. I do clean the scale, not sure what's up with that as I didn't have that issue on previous dishwashers. Maybe our local water has changed. In my other video I go over cleaning the seals frequently which should lower the chance of the watertap error. I tried every rinse aid setting with no luck. On some cycles it was just dumping large quantities of it and I couldn't figure out the rhyme or reason. I switched to white vinegar and haven't had the issue since. Thanks for your thoughts!
I've been hearing /reading about dishwasher powder toxicity, in the minute amounts that would be expected to remain on clean dishes as residue. I have been wondering if white vinegar would work to get that off. You may be doing your long-term health a big favor by switching to vinegar. @@poodledad
@@WontSeeReplies If you are feeling up to doing some handy work, you can repair the racks. Clean the rust off and add ReRack Dishwasher Rack Repair ($13 - $15). The ReRack is a plastic coating so make sure to be in a well ventilated area when using this stuff. I would suggest using an N95 or above mask too just in case and some gloves (non-reusable). They also make rack tips that you can install along with the ReRack. I did this to my bottom and top Whirlpool racks a couple of months ago and it has worked pretty well so far. Some of plastic has come off from me over coating. The tips discolored after spaghetti night. Hope this helps.
My Bosch 800 door snaps shut and stays shut. If I want to vent some steam at the end of the cycle I need to wedge a big rubber spoon between the door and the dishwasher. The door either lays flat for loading, or it shuts. There’s no in between. If you try to leave it halfway open…. Zoom! Snaps shut! It’s not a big deal, but the rubber spoon looks silly and out of place.
Still not installed correctly. Too low, lets noise out at top. Looks crooked left to right. Is the "back" leg adjusted properly? Looks like it should go back further. Rinse aid issue....are the dishes jammed in? I am a former kitchen installer who has installed 100s of old school dishwashers...these are more challenging.
At this point I've adjusted just about everything. No idea on the rinse aid issue as that just started happening in year 3 with no change to how we load the dishwasher.
I am so sorry I bought the 800. Just the fact there’s no detailed manual and it wants me to go online and watch a video to figure out what the tiny symbols mean. And it definitely does not clean as my old ten year old 800 I replaced.
For the specific video on the e15 watertap and door sealing issue: ua-cam.com/video/nGmzH1_VEVw/v-deo.htmlsi=uXeX-TGPRSUmIAEw
Consumer Reports recommends this (Bosch 800) and rates it very highly!! I give up. Our 2.5 year old Kitchaid had a leak, we were displaced from our house for rennovations over a month. So hard to pick out any appliance these days. Seems like "they just don't make them like they used to". Yes, many upgrades and better features but things don't seem to last. Good thing we can connect to our dishwashers with WIFI though, haha. Focus on them working well and not breaking before fancy features we don't REALLY need... please!!
Yep, they are a crapshoot. Not sure what I'd actually recommend at this point.
Bosch (different models) take the top spots on Consumer Reports. I wouldn't have anything else, but I guess there is a learning curve.
Oh yes I have come to hate the word "smart"
Be careful when deciding to connect your dishwasher to Wi-Fi. I tried doing that today. Then I read the privacy notice on the app I had downloaded. I realized how much information I would have to give up *voluntarily* by agreeing to their terms. I decided to leave my dishwasher dumb.
@@californiahiker9616 yeah that's no good! Mine doesn't have a wi-fi option.
I thought I was being overly clean because I cleaned the seals occasionally. It's obvious that I should be doing it more often! Thanks for the tip! By the way, I bought this dishwasher because it was supposed to be the best and I hate it! I can't get all my dishes into it easily. And I think the directions about how to change cycles is explained in the most obtuse manner possible!
Ha. Sorry you are having trouble. Good job keeping those seals clean!
I Bosch 800 two months ago and the service tech has been out here 4 times. After the third time he was "hinting" that we were the problem, ( which is what I was waiting for) then I showed him 12 videos of me trying to start the dishwasher to no avail. That checked his attitude. He replaced the computer board once now he's doing that again on Monday again. I told him I paid for a three-year contract and he'll get a call every time it fails to start by pushing, START, CYCLE, and GO. I will not put up with having to RESET the dishwasher every time I need to use it. Last week it took 30 minutes to get it to start. Again, this is a brand new unit only months old.
Dang, what's the game plan? Will they replace it? Or can you return it to where you bought it?
I had a similar experience. After waiting weeks for Bosch to send their "authorized" Bosch repairman, I only received excuse after excuse that it was my problem, an install error, etc. When I called up an independent repairman I use for rentals, he pointed out the defective gasket in the Bosch supplied hose. There's a reason the Google and Yelp reviews for BSH Home Appliances (who directs Bosch's servicing) are dismal.
We bought a Whirlpool dishwasher 🤞
Same problem here, press On/Off then Mode, Cycle and Start. I can tell it starts when the sink gurgles, otherwise no way to tell and you cant open the door or it goes into child prevention mode and wont restart, so you gotta hit reset. Then sometimes it stops mid-cycle and leaves water in the bottom and you never know that there is an error light flashing because ther is no exterior display. How F*ing Stupid is that. You have to do a machine care cycle to get it to drain. The filters also clog frequently and must be cleaned almost every wash so you have to make sure to rinse dishes well before loading them. This thing is real finicky. When it works it does a nice job but thats only about 50% of the time. Get the home connect app to change settings like hard water because trying to program the machine is impossible. I will read the manual for the fifth time :o(. At least it doesn't have AI yet and runs the washing machine instead of doing dishes!
@@DavidWilliams-sp8gv 😢
I guess we are very fortunate, we have had ours for almost 8 years and haven't had any of those issues. Thank you for the heads up on the door seal area making sure it's clean. Tell your viewers that to make sure to clean the filter regularly.
Yeah my guess is that they had a bad batch of these. Or it's related to getting it installed correctly the first time to keep the door closing tight. Who knows though.
I'm so glad I found this video. I went ahead to wipe my door seal only to find the contractors who installed it didnt bother with a bracket on 1 side and decided to use a long screw to screw the dishwasher to the counter......smh
I'm replacing my Bosch 800. The existing is 12 years old. It served me well - and why because Bosch makes a great product. Love everything about it. Cleans exceptionally well, stainless inside, adjustable racks, easy filter clean up, very quiet when running, no element on the bottom that melts plastic containers, I find air dry is a great energy saver - safety float eliminating floods etc. I recommend this to everyone!
Awesome. Thanks for sharing!
We got a new 800 series Bosch this week and that was because our door was broken. It would simply fall down when we opened it unless we held on to it and lowered it gently, and consequently was dangerous. We never had any of the problems you discussed. I believe we had it for at least 20 years.
That's awesome. Yeah I had a 300 that was great and never had any issues. I'm guessing there's a bad batch of the 800s and maybe they've addressed it.
@@poodledad I think you could be right about that.
You just needed to replace the door rope that keeps the door from flopping. I had one like that. The part was like $10
I just bought one today, now I’m nervous!
@@carlislaton7354 i'm assuming things went well for you? I'm looking at this or the benchmark.
I bought one of these dishwashers 2.5 years ago. I was not able to find a sensible way to install the mounting clips, so I have a bit of a wobble issue. It also took a bit of practice to get the thing to start correctly: carefully press the center of the Power button, then carefully press the center of the Start button, then carefully close the door. But now, it's not an issue. I have not had any of the other problems you discuss. I love this appliance, especially since it's so quiet you can't tell whether it's running. When it dies, I am going to get it stuffed and mounted in the family room above the fireplace.
Ha that's awesome. Glad its working well for you! I think improper mounting can cause a number of these issues.
You are missing one issue: The flimsy door can bend while opening and closing which stresses the top plastic bezel causing it to crack. The first thing you notice with this dishwasher is how flimsy the door is compared to any older dishwashers you may have had. BOSCH will not replace the bezel, even if your dishwasher is under warranty because they deem it a "cosmetic" issue. I say it is a design issue and I predict that this dishwasher will be plagued with cracking bezels until they issue either a door reinforcement kit or a reinforced bezel. It is too bad because otherwise this is an excellent dishwasher.
Correct! Mine cracked!
Love this dishwaster. Second one we bought because we moved. We have had none of these problems but the mounting brackets could be better. We couldnt get it perfectly staight within the cupboard.
Awesome. Glad to hear yours is working well!
We have only had our Bosch 800 about 2 months. This morning I could not get my dishwasher to start. I checked the manual and there wasn’t a troubleshooting page. Grrr. Glad I found your video. I think it’s a bracket issue. I was able to get it to finally start by leaning on the door to get it to close more firmly and seal, and therefore finally start. I’m going to have to keep an eye on it though to make sure it doesn’t wobble loose mid-cycle. Bummer we’re dealing with this issue when we thought we were buying top of the line.
Dang, if you have more problems be sure to reach out to Bosch before that 1 year warranty is up.
Glad to see someone has had success; have had mine for over six months, tried EVERYTHING, just unloaded, a typical load...RESULT: 5 Bowls, 1 Spoon, 1 Cup, and 2 Plates have to be rewashed, i.e. HANDWASHED...that's about average! I'd show a picture/video if I knew how. I know it looks good, but bottom line...at least the 500 series...SUCKS.
Dang such a bummer.
We have a Bosch 800 dishwasher and have had zero problems with it, No issues with the mounting brackets, did you adjust the feet both front and rear? That would help stabilize the unit. No issues with the door seal either. No problems with the middle rack and no issues with the factory setting for the Jet Dry rinse, if you are getting to much Jet Dry rinse read the manual it will tell how to adjust the amount of Jet Dry the cycle uses.
I believe I got a lemon. If you watch my other video where I discussed the water tap error in detail, there are hundreds of comments of folks who had the same issue. I think they had a bad batch. I have reached out to Bosch and they won't help me. I'm about to scrap this thing unfortunately. I've adjusted the feet, adjusted the rinse aid settings multiple times.
@@poodledadThree letters….BBB…They are you’re on defense as a consumer and I SWEAR by them.
We just bought the Bosch 800 dishwasher. I noticed that without the rinse aid it doesn’t dry the dishes very well even using the crystal dry mode. Not loving it as much as I had hoped.
Oh no! That’s no good. I sometimes use white vinegar in place of rinse aid. Seems to work well.
Thanks.
I’ll try that. I don’t love having to add chemicals if I don’t have to.
@@mel-y1ndid you try this? Does it work? I need to buy a dishwasher tonight, if it sucks at drying I’ll get something cheaper (I won’t use rinse aid but I’ll use vinegar)
We just got a new 800 series (3 days old) because our last 800 series we had for12 yrs needed to be replaced. We loved it. We hate the new one. The door is flimsy and the technician said we must open it only in the middle of the handle…really? it doesn’t dry, even though it has the new crystal dry. I live in the desert…I should let the hot outside air dry it…because the feature doesn’t work. …we were told we have to wipe all the water from the inside door after every wash. Whaaaat, I now have to clean my dishwasher after every wash…that doesn’t make sense no matter how u try to spin t. I’m trying to take it back. Don’t buy a Bosch 800 series. I hope ur able to get a different brand.
Mine lasted for 4 years. I had the same issue with the door seal. Last error was the fan. Repairman replaced it and said there were more issues that would cost more to fix than to replace with a new unit. There was no charge for replacing the fan. When I spend top dollar I expect something to last more than 4 years. They lost me as a customer.
Yeah I'm in the same boat. This will be my last Bosch.
If you had the Lowes Protection Plan they would have reimbursed you the cost of the dishwasher (100%)..
Your floor may be out of level on one corner. A twist in the body would cause the same symptoms. It's possible that the chassis is a bit twisted on its own too. I get a soap film left on my travel mug. I thought it was the stainless steel until now. I haven't checked myself yet, but I suspect it could be from a clogged filter allowing some soapy water to remain during the rinse cycle. I used to work for Bosch and their designs need to be set up exactly. Perfectly level and plumb at all corners, plenty of water pressure, etc. Check the water inlet for mineral deposit buildup the same as you would a washing machine. Replace the pump and inlet screen or try a CLR type of solution accordingly.
Great tips. Thanks!
This dishwasher sits on 3 feet, so irregularities in the floor have no effect. In particular, an uneven floor cannot twist the chassis.
I have one model older and have exactly the same problems. I stopped using rinseaid use Kirkland tablets from Costco and those are heaven sent.
I switched to white vintage and it’s better with that issue. Still having door seal issues
@@poodledad white vintage or white vinegar?
Do you add the vinegar to the rinse aid compartment?@@poodledad
@@poodledadMy wife is asking if you can use vinegar instead of rinse an all the time. She said it’s cheaper
@@randydowell3902 Yes that's what we have been doing. Also probably better for you. I think I mentioned that in the video with the vinegar it doesn't seem to spit it out all over the place. Or if it does, it just dries up and we don't notice.
The drain pump stopped working right as warranty expired. It's a good dishwasher when it's working. Glad it was a $30 part and took me an hour to fix.
Oh nice. Haven't heard of that issue yet. Glad you got it fixed.
We bought the same Bosch 800 series dishwasher, but with the handle. It was installed yesterday. We are not having any issues with it (fingers crossed). Our door snaps shut by itself very tightly (and a little noisy). Before the Bosch we had a Whirlpool Gold Series dishwasher that lasted almost 17 years. It was quite noisy and didn't clean that well anymore. We decided to treat ourselves with a top-rated QUIET dishwasher. It will take us some time adapting to the layout and where to load things, but I'm sure we'll get used to it.
Awesome. 17 years is good. Hope your Bosch works well
Thanks for the honest review. I will keep shopping!
You are so welcome!
Agree, boo on Bosch. What would you recommend for a 24" front panel ready QUIET dishwasher instead? I need one right now for a renovation. Thank you! Blessings.
Hard to know. I feel like appliance brands are a crapshoot.
Look into getting a Miele
Thank you for the heads-up! Much appreciated.
You bet!
We had a 6 y0 Bosch 500 series. It sensed a leak under the unit that disabled it. We were told the pump that runs the unit would have to be replaced at a cost of $600 plus the $150 diagnostic run. We oped to replace it. We install the Benchmark unit a few weeks ago and right away were amazed by how unexpectedly clear the glassware was turning out after cleaning. I thought their drying method upgrade was just a marketing thing, but it is the real deal.
Installing was tricky, but the delivery team hired in the Bay Area in CA did great. It is solid. We'll see how it lasts. The previous model was not solid, as Poodle Dad reports about his 800 series.
We are taking note to keep the seals on the door wiped down and just hoping for the best, because we are thrilled with the results. This is a massive upgrade in terms of results. And while it comes with a flatware rack that is too small for a big mean, we have converted to using the upper flatware rack which individually racks each spoon, fork, and knife.
sounds like a great unit! hope it does well.
Mind sharing who installed it? I’m in the bay area too looking at this dishwasher!
Whew, just started ours up today for the first time. Lots of condensation coming off the machine when we open it up. I have to say, I've never seen this type of problem with any other dishwasher we've owned. We have a granite top which is dripping condensate above the door when we open the door. If we had a laminate top, we would have already ruined it with the degree of hot wetness that the machine has created on the underside of the top. And, yes, the mounting brackets are crap and the gasket around the edges is crap. Actually, the nylon cord that serves as the door hinge mechanism is crap too. And, while I'm at it, the feet and their adjustment are crap as well.
But at least it’s really expensive! 😂
Our cheap Kenmore causes condensation all over our granite too it drives me nuts
You should check the latch on the dishwasher and make sure it clicks up and down and is in the right position. Sometimes it sticks down in the lock and then won't allow the door to fully latch.Then the sensor switch on wont engage
Contact the BBB. Many folks say they don’t help, but I’ve had nothing but solid help using them. Best Buy, AT&T wireless, etc. Give it a shot, it is cheaper than scraping the thing.
That seems like the best option at this point.
I stopped using rinse aid in my old Maytag dishwasher many years ago because of a recall on the dispenser. The entire door was replaced even though I never had any issues with my rinse aid dispenser. The repairman told me (after he did the replacement) that there was no guarantee that the new dispenser would work properly OR that the new door would seal properly! Why do the replacement? Fortunately, the new door does seal. I got around the rinse aid issue by using Cascade Complete with rinse aid already in it. I was thinking of getting a Bosch if I need to replace my old Maytag one day, but not anymore.
Yeah, I haven't had good luck with this Bosch 800 series, though my 300 before was excellent.
Our leak was from the diverter valve, I had to run a load with it pulled out so I could see where the leak was coming from. Have the DV on order, according to UA-cam videos it doesn't seem that hard to replace. Other than that we love the 6 year old machine.
Oh dang. Hoping you can get it taken care of.
I was actually considering Bosch as a future replacement. My sister swears by hers, but I’ll stick with whirlpool. The whirlpool still uses a heating element on the bottom, which I actually like to dry the dishes.
Yeah this one doesn't dry very well.
@@poodledad That's because you stopped using the rinse aid. It's a vicious cycle.
The exposed heating element in most dishwashers was the exact thing I was hoping to avoid in getting a new dishwasher so many years ago. The Bosch heats it's water inline with the pump so there's no danger of melting your plastics. As long as you use the Crystal Dry setting on the button panel and use rinse aid, your dishes will be perfectly dry.
@@InexplicableBillwhat if I don’t use rinse aid? I don’t want chemicals which is all rinse aid products. I’m reading you can use vinegar as alternative.. might work. But it won’t dry at all without it?
@@Mary-bw6go I think that drying without rinse-aid is just more likely leave water spots on your glassware. This is especially true if your water source produces "hard" water (an excess of calcium and magnesium). My town's water leaves terrible calcium deposits on our cars when we hand wash them in the driveway unless we're cautious to hand dry when done. If your water is like this you could possibly put a special filter on the water line to your kitchen sink to reduce the "scale". I too worry about the chemicals in rinse-aid, I just haven't gotten off my butt to do anything about it yet. 🤨 Maybe those chemicals have made me lazy. 😜
Dadgummit man, I was going to buy this dishwasher. We bought a 3 year old house with Whirlpool appliances and the dishwasher is falling apart. I think the builder just cheaped out on crap appliances. Figured I'd splurge on a Bosch 800 but now I don't know. I have yet to have a dishwasher in any house that didn't wobble, though. I think it's just my luck none of them were installed correctly. Don't know what to get. I don't mind spending a little extra. Just want something that works. Don't really need fluffy features either. What dishwasher would you recommend?
I’m also not sure what to buy, whether the Bosch 800, the high end LG or top of the range Fisher & Paykel. I’ll be purchasing in 10 days time. Wish me luck. Every model in the world has at one stage or another had a bad review or owner disappointments.
Hard to know. They all seem like a crapshoot at this point.
I think it's random. In the time I have had my Whirlpool Gold, my aunt has had 3 dishwashers, including a Bosch. Her experience is the brand doesn't matter as they all last 3-4 years regardless. Buy an extended warranty and you should be covered. Best of luck.
I've been looking at the Bosch 800 but am on the fence because so many newer appliances seem to have durability issues. I'm replacing a Whirlpool Gold that has served our large family well since 2004 - that's just over 20 years - because it started to shut off mid-cycle and the door spring finally broke. The plastic pieces on my old dishwasher have been replaced over the years but I think it's time to let this one retire.
Yes it's a tough choice because all appliances seem to be a crapshoot. Hard to know what to recommend.
Thank you so much-- I was going to buy one. Can you recommend another one?
Hard to know, they all seem like a crapshoot at this point.
Another big problem with the Bosch dishwasher is that suds remain at the end of washing. We have to rinse the dishes before use.
I’ve had that. May be not enough food particles on dishes so soap isn’t grabbing onto that. I usually only fill bottom portion of the soap dispenser.
are you using Finish tablets? Also, don't rinse your dishes but just scrape all the food/stuff off. Might help.
Your poodle really adores you 😊 they are really smart dogs, maybe she can help with the dishwasher problema 😅
Definitely a smart dog. We are hooked on the standard poodle and wouldn't buy another breed.
@@poodledad I can totally understand that. There is a reason why they were used as circus dogs. I'm not sure if there is any breed that is smarter or more lovely with families. I had a bijion, which are technically part poodle. She was pretty damn smart too
Hmmm. I bought mine in 2017 but haven't had any problems. Mine has mounting clips, but I used larger and longer screws than what it came with. I also raised the height of the back maybe 1/4" higher than the front so all 4 pads are firmly on the floor (there is a screw behind the front bottom toe kick panel to adjust the rear height) Door always seals, never had it stop mid-cycle. For the rinse aid issue, there is an option to reduce the amount of rinse aid used per cycle. I think there are 6 levels on mine and the factory setting is #5. I changed mine to 3 because I live alone and tend run it before its full. Yours may be different, but on mine I first press the button to turn it on, then hold down the button for "Normal" load and "Start" buttons at the same time. After a few seconds it beeps and the display shows r:03 (as I use the 3rd setting. Pressing other buttons cycles through from r:00 (rinse aid option off) to r:06 (highest amount dispensed each cycle). Good luck...hope you get yours to work better, I've been happy with mine.
Awesome. Glad yours is working well. Mine had the rinse aid issue no matter what setting of rinse aid I tried. I've switched to white vinegar instead of a commercial rinse aid and now I don't have issues. No idea what causes that one.
I had an earlier version, the SHX57C05UC/31 and more recently an 800 (SHX78CM5N). The UNIVERSAL problem with these (and ALL Bosch) dishwashers is the turbine pump. For such an expensive machine, this is the cheapest, nastiest piece of plastic imaginable and it is almost certain to fall apart. Usually we get between 5 and 7 years before the tiny pegs which hold the two halves of the turbine together either snap off and/or disintegrate. The one and ONLY reason we threw out the SHX57 was because the turbine repair kit is no longer available anywhere. I have considered machining a turbine from aluminum with a plastic seat for the seal to the pump motor, but honestly I don't see why I should do Bosch's job for them.
The 800 is a much nastier piece of machinery (than my SHX57) and Bosch should really be ashamed of themselves. Mine, at least, came without any rear insulation padding (only the sides and tops were deemed worthy of sound insulation). The insulation at the bottom of the machine and along the edges is also mostly absent (again, compared to the SHX57). This probably explains why the new 800 (at least mine) is more than 4db noisier than the SHX57C. I figure I will buy some more padding off e-bay and cut-to-shape padding for the MANY exposed areas which don't have acoustic insulation.
The very first thing you do when you buy any 800 dishwasher is rip off the plastic/metal grip on the middle shelf. It ALWAYS jams up against the door! ALWAYS. This is clearly a design fault and it's something Bosch needs to fix. Mine came with a weird burn-like mark where the metal BOSCH plate touches the door. It is easy to remove and you'll save yourself so many issues.
In general we haven't had an issue with the door seals. Nor do we clean the machine. However, we also have a whole-house water softener which seems to make everything from appliances to faucets work and work and work. To give you some idea. For our 5 person home, I have replaced ONE shower valve in 19 years of ownership. I cannot overstate the value of having a water softener if you live in an area like Phoenix which has horrible water.
The next worst feature is the drain pump. This is garbage. It gets noisy and weak at around 4-5 years. When I buy a Bosch the very first thing I do is buy a new drain pump. Now to be fair, unlike the turbine repair kit, the drain pump is still available - which is good as this too is cheap and nasty. Of course it isn't cheap if you buy the part from Bosch.
Finally we get to the control panel. I could go into great detail, but sooner or later one of the relays will burn out or de-solder itself. Long explanation short, these parts are running too close to their design limits for comfort. When you stress a component it is simply going to fail earlier.
As with everything Bosch, their dishwashers are insanely over-priced and out-of-date. Heck, while LG have DC motors, I believe my new 800 series comes with an old AC pump with a run capacitor! Seriously! In this day-and-age!
So then, why do I buy Bosch? Well 19 years ago when I bought my first, it was simply the best around. But the competition has caught up and at much, much better prices. I would probably recommend an LG quadwash pro. It too is rated at 42db but I've found in real world use it's a markedly quieter 42db dishwasher compared to the Bosch 800. Personally I think Bosch management is indolent and greedy. Ditto their engineers who design this disappointment. Would I recommend anything Bosch? Well, yes and no.
The simple truth is that for some reason, Bosch works better than the competitors. I can't really explain why - certainly isn't the fundamental technology - but whether it's an old Bosch Benvenuto B20 coffee machine or the latest induction stove top... Bosch seem to deliver a product that works. At least for a while. My advice? If you must buy Bosch, also buy the longest warranty you can afford - you are going to need it.
The problem is this: I have yet to see any machine, developed in the past 15 years, that is worth the money. Not one.
Ours is 4 years old and have had the door seal issue, crystal dry had to be replaced, the plastic water track on the bottom deteriorated, about a 2 inch hole developed. Best Buy is replacing as a lemon under the extended warranty. Still shows up as one of the highest rated models as I look for the replacement. Have they gotten better in 4 years?
Dang. Sorry to hear. Yeah, mine is approaching 5 years old. I just posted a video overview of a brand new one to compare. Honestly, kinda looks identical but the door did seem to click tighter, so maybe they fixed it? ua-cam.com/video/q_2bkx3UaCQ/v-deo.html
I was hunting for this exact same unit 2 years ago to replace a samsung unit. It was sold out everywhere i looked. The bosch brand name has such a good hype behind it for being reliable in the world of dishwashers.
Never did find one. Ended up with a maytag. Its still washing dishes.
That's all you need!
I have the same Bosch 800 Series and I haven’t had any issues…so far.
awesome. yeah I think they had a bad batch, especially given the number of comments on this and my other Bosch video complaining of the same issues. Glad you got a good one!
How long have you had yours?
@@billiekempf1640 Going on 4 months.
Thanks so much for this honest review! Also can you tell me the paint color on your kitchen walls? Its gorgeous, looks like a very pale green. :)
It’s “sea salt” and I believe from sherwin Williams
Biggest issue causing the door not to close is the top/middle rack not seating all the way back on the water connection. Jiggle the top rack and get it to seat correctly. Then the door will seal all the way.
I agree, that middle rack just doesn't want to sit properly. Im guessing it's because of the various ways it can be adjusted.
I have the same dishwasher. Zero problems after 18 months. Time will tell.
It seems like a lot of your problems are related to your mounting space (tabs, door seal, etc). Maybe not, but they do seem related.
I think you are correct. Or I think they had a bad batch of these which had door seal issues. But if you read the comments on this and my other video, I'm not the only one. There's a reason these Bosch videos I made have over 300,000 views.
I've had ZERO problems with my Bosch 800 series and I've had it for several years. Love it!
Awesome!
Installed my Bosch 800 series dishwasher 4 months ago. I'm getting E21-30 code. Apparently a common problem with this very expensive dishwasher. Been all over the web, Tried everything, can't get it to run. Maybe it's time for a class action suit!
Seriously. What is that error supposed to mean?
I didn't catch how long you've had this dishwasher before these problems started. The sealing problem and rinse aid problem sounds like defects with your unit that should be addressed by the manufacturer if the warranty still exists. I just got my 3rd Bosch and this one is the 800 (installed today). Hoping I don't have these issues but if I do I'll ask Bosch to find a solution. Thanks for the heads up!
It was just after the one year warranty expired that I started having issues. The rinse aid issue showed up maybe 4 years in. The install issue with the brackets has been ongoing since install.
I have one and the rinse aid issue is real. We stopped putting any in.
I have installed hundreds of 800 series and have only had one issue with this series. I always level side to side front to back . Make sure screws are properly secured . I use new water lines and compression hammer. Watch now l will start having problems.. Hopfully not... Good luck... l guess l have been lucky
That's good to hear. I wonder if there was just a bad batch. Mine worked great for about a year but has been a lot of trouble ever since and given the comments on this video and my other video about the watertap error, I'm not the only one.
My 800 worked perfect for years without issues BUT now R15 showed up -- i will try and fix today.
Yikes, well hopefully not a big issue and just related to the door seal like mine. Let us know if you get it fixed.
Our bosch dishwasher stop working after 23years. Looking forward to buy a 300 serie. Would you have any recommandation?
My 300 series was awesome. Then I "upgraded" to the 800 and it's given me continual problems and given the comments on this and my other videos about it, seems to be an issue.
We had an OLD SHU995 wassher for 22 years... Loved it! .
Replaced it with a 300 Series, It was ok , BUT The noise levels we far from our old SHU995 , so we rapiddly got the 300 Series replaced , with a 500 Series...
It as quiet as our OLD one ...
So basiccly , Be Aware of the NOISE LEVES diffrences between the 300 and the 500 series
So far it has been very well behaved... but it still brand new
So were verry happy
I followed your instructions and guess what.... My Bosch is different than yours. I was wondering why the door was not coming off. My Bosch has catch points up where it attached to the main panel. I don't know how to get around them. Any suggestions would be helpful.
Hmm not sure without looking at it. Have you had any luck?
I bought one the most expensive Bosch dishwashers. A repair was made by an authorized company that cost $550 but Bosch wouldn’t pay it and Lowe’s wouldn’t help me with it either. The machine was still in warranty.
Dang that doesn't sound right. Yeah they wouldn't help me with my issues either but I was just slightly out of warranty.
Hi Jason. I have a Bosch 500. Do you feel the same about the 500?
I'm not sure really. I had a 300 years ago and it was great and gave me no problem. My guess is that Bosch had a batch of the 800's that had some serious issues. Not sure on the 500 unfortunately.
My 8 year old KitchenAid dishwasher just literally destroyed my brand new kitchen and hardwood floors. Currently living in an Airbnb while everything is fixed which will be a couple of months! Replacing some cabinets which are on backorder, hardwood in a big area in the kitchen and then we have to sand and restain the entire first floor. QUESTION: I was going to get the Bosch 800. If my budget is up to 1300, which dishwasher would you recommend? I will never go back to KitchenAid after this mess.
Sorry to hear that. Honestly I'm not sure. Bosch was supposed to be the reliable brand but I (and many others if you check the comments on this and my other Bosch video) have had issues with the 800. Appliances are a bit of a crapshoot.
WHOA! I'm looking for a new dishwasher... sitting here at our AIRBNB that we have been living in for a month. Our kitchenaid dishwasher (KDPE334GPSO), 2.5 years old, failed and was leaking from the motor diverter, (unbeknownst to us). The water went back, not out to the floor where we'd see it. It soaked up into the drywall and traveled under the hardwood flooring to the next two adjacent rooms. We finally noticed a problem when dark spots started appearing on the living room wood floor. Nightmare! Thank goodness for insurance but it's been a massive mess. We're definitely getting a dishwasher with leak detection. Our insurance company is going after kitchenaid to recover money for the damages. The guy who picked up the dishwasher, for analysis to submit to court, said he sees stuff like this all the time.... it's his FULL TIME JOB to write up appliance reports for court! Yikes. Why wouldn't leak detection come as a basic feature? SMH. I LOVED this dishwasher besides that, lol. :(......
oh my goodness - the same story! Exactly!!! We had a lawyer contact us but they already hauled off our old dishwasher! My husband didn't know they needed it. Sounds like the same exact thing! That is crazy! Ours was the KitchenAid KDTE304DSS. I understand the massive mess! We finally talked our insurance company into replacing the cabinets which are now in. Floors start on Tuesday. Then granite, new dishwasher and disposal installation, faucet and then HOPEFULLY home by November 11th. It's really screwing up my Christmas decorating plans! Sorry you are going through this too - it stinks!!
Just in the process of ordering a new dishwasher. I am looking at the bosch 800 or the kitchen aid KDTM704KPS . We have only had kitchenaid up till now but after our last one only went 4 years without problems we were leaning towards Bosch. Now I don't know what to do..
yeah it's a bit of a crapshoot
Looking into getting a Bosch 800 or benchmark dishwasher. Do the dishes dry or stay wet? I’m replacing a Kenmore that lasted 26 years.
It definitely doesn't dry well. Glassware will get pretty dry, any plastics will still be very wet, even after the 2 hour 09 minute cycle.
When I use the normal load and crystal dry mine dries very well! If you do the quick 60 it does not dry.
I just bought the new 800 series a few days ago and it doesn’t dry.I’m trying to get my money back. I’ve had two Bosch dishwashers and have loved them. The last was an 800series. After this 3 day old one goes, I’m not going back to Bosch. Such a disappointment:(
Possibility: Perhaps if the two mounting brackets are ‘slightly’ not equal, side by side, (one more forward than the other-from just a screw tightness differential) that could affect the door seal issue.
That could be it.
My mounting brackets both broke and had to be replaced.
Is it normal that the interior of the 800 is wet after each cycle? The side walls and doors are always wet on mine. Dishes are dried except for plastics.
Yes, mine is always wet and I've seen many complaints about it not drying well.
2:30. Hello My Bosch stops mid cycle and the time display blinks (not the red light). I believe it’s because of the steam buildup inside the dishwasher pushing the door open due to steam pressure - as it gets back to work when I push the door.
Yes, that's one of the issues I've been having. I posted another video on that one: ua-cam.com/video/869vgFlLAnU/v-deo.html
Thanks for the reviews
No problem 👍
I replaced a Maytag with a 300, and I miss the Maytag. I only got 9 years out of it, but the choppers and heating element are features that get overlooked. I also miss the quietness, and status indicator with a countdown. The only thing that I like about my 300 is that it’s a SMART dishwasher that does the dishes every day at midnight. The door also on the 300 feels very cheap, and the spring load mechanism is overdone.
Yeah the doors seem to be the biggest problem. How long have you had the 300?
@@poodledad Week 2
Mine won’t start washing and it always change from active to sanitized light with beeping sounds. What do I do?
Yikes, haven't heard of that one. Not sure what would cause that!
I'm looking to buy a Bosch right now. After looking at various amounts of reviews on several different dishwashers, Bosch seems to fit my needs. I could live with these four problems especially the rinse aid problem as I am not accustom to using rinse aid. As for the seal, anything is better than what I have been dealing with over the last year trying to save for a new dishwasher as my 15+ year old Whirlpool really doesn't want to stay running anymore. Thank you for the tips.
Awesome, hope it works out well. maybe you can get a black friday deal this November.
The problem with your solution to the rinse aid issue is that Bosch relies on rinse aid to help dry the dishes since there is no heating element. Are your dishes dry after the cycle is complete?
@@jericlackett2547 So I did end up buying a Bosch just before Thanksgiving. I tried the free sample of Finish rinse aid, no rinse aid, Cascade rinse aid and vinegar instead of rinse aid. I have changed my mind on rinse aid and prefer the Cascade as it is cheaper than Finish and does the same job. Some plastics (mostly those with a lip) do come out wet, but everything is dryer with rinse aid.
I don't like my Bosch either. I hate the racks because you can't add cookie sheets and have trouble fitting some pans. My question to you all; I have dishwashing soap residue on all the dishes. It's as if the final rinse isn't working so I'm rinsing everything by hand after the cycles are complete. Any suggestions? I did wash the filters recently. Oh, and is it bad if water stands in the drain well? Thank you all!
Dang, yeah not sure. maybe using too much detergent? It doesn't take a lot.
I have as similar problem now. I am ready to get rid of my Bosch dishwasher. I really think that the quality control at Bosch if very poor.
Which specific issue are you having? Yeah I don't blame you for giving up. Someone mentioned replacing the seals and I wonder if that's a longterm solution.
I was pretty set on this unit. Unfortunately nowadays it seems no matter what you go with it's gonna have set backs. It's really unfortunate what the appliance market is like now. We bought our 2012 built house in 2018. Like clockwork every appliance went bad right at 10 years. Meanwhile my parents have the same appliances from the 90s
Dang, yeah that seems to be about how it goes. My house has 30 year old appliances when we bought it and they were still going strong. Granted they used a ton of energy so I suppose thats the tradeoff. Brands seem like a crapshoot at this point.
Doesn't the Crystal Dry on the 800 series improve drying? I heard people saying it does improve drying over the 500 Series.
i have not tried that. Is that in place of rinse aid?
@@poodledad I guess my link got deleted, but the 800 series should include the Crystal Dry as part of the 800 model. Maybe your model is an older 800 series?
@@kcsupratt Mine is a 2018
@@poodledad Not sure if Crystal dry was around then. All I know from what I read that the 800 Model that uses Crystal Dry feature on the 800 series will definitely help drying plastic quicker. Also using Jet Dry help. I am still debating to upgrade my 20+ year to the new 800 model.
This makes me love my Whirlpool dishwasher even more! No third rack, but there's an exposed heating element that actually dries dishwashes. :) Clips are the same as bosches, but were easy to install - you can install them either on the sides, or the top. We did the top bracket installation (like our prior maytag that lasted 15 years) and no problems.
Great tip! Yeah the top can be a good option. Do you have granite? Ours is granite and they put a metal clip under the granite but it can only be attached to the dishwasher with very small screws.
@@poodledad Yes, we have granite. Under the granite there is a wood support beam (after the bullnose of the granite ends) where I screwed the clips into place. Dishwasher is flush with cabinets. 👍
I think i have the same dishwasher I replaced my heating element around a month ago but I have had the pump and control board replaced within the first year. My current control board seems finicky now. Currently looking at Lg dishwasher if problems continue. Other than that I like my whirlpool … my parents have a fridigaire but I could not see a drying element so no idea how it dries.
I was done with my whirlpool after it set on fire so I replaced it with a bosch 800. Never a whirlpool product again.
I bought mine Bosch 800 in October. For some reason, the lower spray arm, while working just fine, is noisy when I rotate it. I thought those dishwashers are to be very quiet.
Is it normal for the lower spay arm to be loud when rotated by hand? The top spray arm is silent when spined by hand.
Unfortunately I have not heard of that one. I'm not hearing any noise from mine.
Thank you. Actually, I went by Best Buy and rotated several Bosch and other brands lower spray arms, and they all make similar sound. Bosch perhaps even less than other brands.
I am surprised that that there is no smooth gliding on those arms. There must be a reason for that, I suppose.
@@ewadavis2303 When the dishwasher is running the spray arms are lifted by the water pressure in the system. When it's not running the spray arms or sitting on the plastic guide bushings. The noise comes from the contact of the spray arm with the guide bushing.
@@johnchilds9795 Thank you very much. This makes perfect sense. I very much appreciate your explanation.
The problem I am having is trying to shut the door to the dishwasher, I have to spray liquid wrench on the closing latch or it won't shut, I do have very hard water but consider this a pain in the butt.
wow I haven't heard that one. Yeah maybe that is gunked up.
Are these issues with all Bosch dishwashers or just the 800?
My theory given the hundreds of comments is they had a bad batch of 800s. I don’t have any of these issues with my 300 series Bosch. Appliances are a crapshoot.
I have same problem with the Side Seal Strips, my Bosch dishwasher were installed by Bosch, it is OK for first two years, but lately I notice the door seems stuck and after thorough checking myself, the side seal strips were Deformed. No leak so far but I'll have to get parts and replacing them asap.
Good call. I'll have to look into replacing those as well, maybe it would fix some of the issues I'm having.
Is it ok if I hit the "like" because I like poodles? :)
I mean absolutely!
Have my 800 series dishwasher about two years. Haven’t had and issues as reported. Happy with the purchase and would recommend it to a friend. I suspect all negative reports are likely operator error issues.
Glad yours is working. What do you think the user error is that causes the water to leak out of the door seal and cause e15 error? Or for the rinse aid to spew all over the dishes?
all of these "problems" sound like installation errors... I'd check the level and feet adjustment on the machine, Also, if these were actual issues, Bosch has a great warranty, and as many of us realized long ago...Purchase the extended warranty!
It's possible the door sealing issue which leads to cycles stopping and the watertap error is from install error. Not sure that explains the rinse aid all over the place though.
@@poodledad I examined that machine in Home Depot yesterday, and there’s a seal on the jet dry receptacle that I think could potentially become worn over time…
I know several people who have owned Bosch machines through different models.
They defend them vehemently.
Plus the fact that 74% of service technicians recommend Bosch, while less than 1% recommend lg…
My start button not responding. Tried disconnecting power and reconnecting, still no response from the start button. What gives??
Oh wow, unfortunately I have not heard of that issue.
We've had a Bosch 800 for 3 years now and it has been fantastic with no issue. Before that we bought an LG and it only lasted 2 weeks before it started to stop working in the middle of the washing cycle. So for us is never buy an LG dishwasher again but do buy a Bosch one. I've heard KitchenAid is supposed to be pretty good too.
Thats good! My guess is that they had a bad batch of 800's.
Can you review your kitchen sink faucet next please?
Great idea!
About to purchase a dishwasher. What product is this one? I'm looking at the shxm78255n
It's #SHPM78W55N
The 2 in your number is a Z. We finally received ours yesterday after waiting for it since we ordered it from Home Depot in May!
I am really surprised to hear these issues, no dishwasher is perfect but according to my appliance guy the Bosch is usually the one he never fixes. Rgs to door i wonder if your washer is perfectly level? If it leans out too much it can cause problems. The rinse aid issues is likely faulty plastic cover, get that replaced and should be ok
Yeah I would have guessed I just got a lemon, but my first video on Bosch issues has over 150k views and hundreds of comments with other owners having issues. I had a bosch 300 for years with 0 problems, but this 800 has been nothing but trouble.
@@poodledad I have mine with zero issues, it's best dishwasher I ever had. The drying is superb and no more water in plastic containers. I did some digging and according to repair data Bosch is second most reliable dishwasher brand out there. I honestly think you might have gotten lemon.
I am in the market. good to know - gracias
Awesome, glad it helped. Let me know what you decide to buy.
@@poodledad called a few places. I found that Costco sells Bosch - I may buy it ( 800 series ) - a friend / plumber says he can pull out / install . they have a sale till 9/6 . JDS/CT. - hope it works - replacing a 15 year old Bosch
I also have the 800 and have been very disappointed. A few things you didn't mention:
1. the top (third) rack is useless because there is no additional cleaning arm between the shelves. The second rack cannot get clean when the tiny tiny top mounted cleaning spinner has the third rack in its way.
2. The second rack has a tendency to not seal in the back. I believe this is why they made it as deep as they did, and why there's pressure on the door. They need that door to push the second rack into the seal for the below-mounted arm.
3. The E:07 error code. We've had this randomly stop cycles, until one day no cycle would complete. Still working this one out.
And yes, that rinse aid issue is awful. We've found that filling it only a little bit helps, no more than halfway.
We bought this one because of the rating in CR after countless issues with LG. Never again.
My 3rd rack seems to clean well. Yes the second rack doesn’t like to seal. A bummer of an expensive machine.
Glad your third rack actually works. "fixed" the dishwasher by vacuuming out the air cycling channel to the crystal dry fan. That worked for a week, now it's broken again.
Not sure if I'll try that again, replace the fan, or to to sell it for scrap and get another brand.
E:07 error code is not easy to find good info on!
The pat on the head alone should earn a subscription .
Thanks!
I can’t find the link to your door open fix video.
ua-cam.com/video/nGmzH1_VEVw/v-deo.htmlsi=uXeX-TGPRSUmIAEw
How about too many impeller clogs? Easy to fix "if" you are handy with stuff. Also, the upper aerator, at least mine, would stop spinning due to the assembly drooping down. It took a bunch of zip ties to fix the problem. Oh, and the water tank on the side of the unit gets so hot, it has delaminated the inside section of my cupboard. Well, at least you don't see it. Anyways, you don't always get what you pay for.
Oh wow, I hadn't heard about any of those issues!
I have an ancient Bosch Evolution 800 SHE99C05UC/19 from around 2004. The tabs on this one are not at the sides but at the top. I have never had any issue with the door closing tight enough. All the door seals are still original.
That does not mean it is maintenance free. Between 8-10 years, all the rubber O rings began to fail from the high temperature of the water. They are not expensive. Less than $10 for all the O rings. It's best to replace all the O rings at one time when the first one goes. It's not fun to do it one at a time.
Twice the two piece impeller in the pump failed. The two pieces are heat staked together. The little heat staked bumps on the backside eventually give up so the two parts separate. Result is the motor spins but the impeller blades do not. New impellers with the ceramic seal are about $80 on eBay. Last month, the front panel display failed when the washer was hot. Part way through a cycle, it would short out the controller so it could not complete a cycle. $165 for the display.
The front display mostly shows remaining time. The dishwasher can run and complete cycles with it disconnected.
My last washer was a Whirlpool with a plastic tub. The plastic tub cracked eventually. The dishwasher that came with the house was a Kenmore with a steel interior that rusted though.
So far the Bosch has not had a failure severe enough that it cannot be repaired. It is also very quiet for such an ancient machine at 44 dB. I think I got my money's worth out of it.
Sounds like you did and it's helpful to be able to do the repairs yourself. The bosch 800 can be mounted on side or top. You have to install a bracket on solid surface countertops to do the top mount. It seems like a side mount is the better option, but I still have issues with mine not staying secure.
I have had five brands of dishwashers. Hotpoint replaced with a Maytag. Kenmore, replaced with Whirlpool, Whirlpool replaced with Bosch. I do not recall why the Hotpoint was replaced but the Hotpoint, Kenmore, and Whirlpool had either plastic or porcelain steel tubs. The Maytag and Bosch both have stainless tubs. Both are still in daily use today. The Bosch was from 2004, the Maytag from 2005 but the Maytag only cost $433 from Home Depot and it has no repairs versus four for the Bosch.
The Maytag has a conventional heating element in the bottom. It does not super heat the water for drying so the rubber parts like O rings do not fail. It also has a one piece impeller unlike the Bosch. Those differences resulted in three repairs to the Bosch that the Maytag due to its design did not have. Also, Maytag parts are a lot less expensive. I got lucky with the Bosch front LCD display panel for $165. Everywhere else it was $230.
But the Bosch is quieter and roomier due to getting rid of the heating element in the bottom. That also makes it very crammed under the tub where most repairs need to be made. I also could have bought four Maytags for the price of the Bosch, lol!
I hope this is information is helpful for anyone thinking about a new dishwasher & thank you Poodle Dad for the video.
Yeah, I've got an 800 also and my dishes look worse after I run them in it. My wife refuses to use it anymore because it's basically a waste of electricity and, with the 2+ hour cycle time, a waste of water too. Never again will I buy a Bosch dishwasher. As a remodeling Contractor I use lots of Bosch products and I was very surprised by this dishwasher's low quality because it's uncharted territory for me as far as Bosch goes.
Dang that's not good. Mine does seem to clean well. And if the manual is to be believed, it uses less than 3 gallons of water, which is far less than I'd use doing dishes manually for sure.
Yikes! I was just about to hit purchase on this model. Do you think the 500 series would be a safer buy?
I'm not sure. I haven't had that one.
We purchased the 500 with AutoAir and installed it in February 2023. Have had no issues so far. After extensive reading of reviews I have adjusted the settings for the rinse aid and intensive drying to reduce the rinse aid and engage the extra drying. So far , so good. I would purchase the same unit again unless I needed a specific feature only available with the 800 version.
I read where the 500 series was involved in a class action lawsuit due to fires. Google it!
Love the 500
I looked at the 800, 500, 300, and settled for the 100+ series. The + indicates that the second rack has height adjustments that allows you to add additional clearance for tall items on the bottom rack. Essentially other than the display, screens and the adjustable tines and third rack, I really the the mechanics of these units are pretty identical. There are a few other things like a powered washing arm on the 800s but I really couldn't justify all the bells and whistles. 2 days after installation I got the dreaded E15 error, however with no display screen I get an alarm, flashing lights, and the water leak error on the app. Called support and we reset the unit. Support felt it was a software or electronic glitch. If water had been present after resetting the unit, it should have gone back into alarm. Have had no alarm since. I've learned a lot about the importance of those seals to be clean and starting new like this, I will give this area special attention. Better to keep it clean now than let the crud build up over time. All in all, I really feel good about the 100+ and got it from Best Buy on sale for $499. Obviously the problems I've seen regarding E15 problems can happen on any model regardless of the price you pay.
The rinse aid in my Bosch runs right out as soon as I start to close the door! I just had to quit using rinse aid.
Oh dang. I switched to white vinegar and it has been working better.
Clearly there's some obvious issue then I would persue
Looks to be still installed incorrectly, the controls should be hidden under the counter and flush with your cabinets. I'd also very if it is level.
Definitely, i've had this thing in and out a number of times. The tightest I ever got it is where it's currently sitting, and it is out a bit far.
@@poodledad usually depends on how you setup the power incoming, junction box or cord directly behind the units keeps you from installing to correct depth.
Thank you
Glad it was helpful
Definitely not recommended. Washes very well, but lots of annoying "little" problems: for instance, the plastic trim parts on the handle disintegrated - both left and right side. Some of the adjustable parts in the racks are not engineered well, so they just flop around. The rinse aid container is difficult to fill without significant spillage, and it doesn't hold very much. I wish we had bought something else. The cache of the Bosch brand just isn't deserved.
Accurate! The floppy adjustable racks r annoying.
GO TIGERS!!! ❤️
It didn’t beep because the door isn’t fully closed, it beeped because you had a cycle selected and didn’t press the START button.
It beeps if you hit the start button and the door isnt closed.
What are you going to replace it with???
I'm not sure really, I've found appliances to be a crapshoot.
Thanks for this video, Poodle Dad! I have had an 800 for a few years too. Part of your door sealing issue is that you have a ton of scale, soap buildup visible on the door itself - use a microfiber cloth to just wipe this off once a week. The mounting fix is pretty easy - with your countertop type e.g., granite, you need to use an EZ attach kit that will use two part epoxy as a mounting bracket with the tabs to attach underneath the countertops. The Jet Dry issue could be related to the setting you're using that determines how-much rinse aid to release each cycle - check out your manual and update settings on the dishwasher to a lower setting than the default. Hope this helps.
Do you know if this Bosh 800 23.56 inches can fit in 23.75 inches wide space? Thank you.
Great thoughts. I do clean the scale, not sure what's up with that as I didn't have that issue on previous dishwashers. Maybe our local water has changed. In my other video I go over cleaning the seals frequently which should lower the chance of the watertap error. I tried every rinse aid setting with no luck. On some cycles it was just dumping large quantities of it and I couldn't figure out the rhyme or reason. I switched to white vinegar and haven't had the issue since. Thanks for your thoughts!
I have a 20 year old Whirlpool, hard water, and never had to wipe the seal. I just can’t find new racks and the old ones are breaking down.
I've been hearing /reading about dishwasher powder toxicity, in the minute amounts that would be expected to remain on clean dishes as residue. I have been wondering if white vinegar would work to get that off. You may be doing your long-term health a big favor by switching to vinegar.
@@poodledad
@@WontSeeReplies If you are feeling up to doing some handy work, you can repair the racks. Clean the rust off and add ReRack Dishwasher Rack Repair ($13 - $15). The ReRack is a plastic coating so make sure to be in a well ventilated area when using this stuff. I would suggest using an N95 or above mask too just in case and some gloves (non-reusable). They also make rack tips that you can install along with the ReRack. I did this to my bottom and top Whirlpool racks a couple of months ago and it has worked pretty well so far. Some of plastic has come off from me over coating. The tips discolored after spaghetti night. Hope this helps.
My Bosch 800 door snaps shut and stays shut. If I want to vent some steam at the end of the cycle I need to wedge a big rubber spoon between the door and the dishwasher. The door either lays flat for loading, or it shuts. There’s no in between. If you try to leave it halfway open…. Zoom! Snaps shut! It’s not a big deal, but the rubber spoon looks silly and out of place.
That seems better than what others are struggling with where the door won't seal properly. Maybe you have an updated version?
@@poodledad maybe. But I don’t like it. And it has nothing to do with the door.
Still not installed correctly. Too low, lets noise out at top. Looks crooked left to right. Is the "back" leg adjusted properly? Looks like it should go back further. Rinse aid issue....are the dishes jammed in? I am a former kitchen installer who has installed 100s of old school dishwashers...these are more challenging.
At this point I've adjusted just about everything. No idea on the rinse aid issue as that just started happening in year 3 with no change to how we load the dishwasher.
I have the same issue with the load not completing overnight and the dishwasher stops
Dang. Gotta be the door seal issue. You can try the cleaning remedy I put in the other video about the watertap error
I am so sorry I bought the 800. Just the fact there’s no detailed manual and it wants me to go online and watch a video to figure out what the tiny symbols mean. And it definitely does not clean as my old ten year old 800 I replaced.
Oh weird. What are the cleaning issues you are experiencing?
This has me starting to think about Miele !
I've had a few people recommend that