HOURLY LABOR RATE FOR ZERO TALENT

THE HOURLY LABOR RATE FOR A SERVICE DEPARTMENT IS $125 PER HOUR.
I TOOK MY VEHICLE IN FOR A SCHEDULED APPOINTMENT. THE APPOINTMENT WAS A MIDDLE OF THE DAY APPOINTMENT, SO MY DAY WAS PRETTY MUCH SHOT - BUT I WANTED MY VEHICLE OPERATING 100%.
I DROVE ABOUT 30 MILES, ONE WAY, TO THE APPOINTMENT.
SIGNING IN THEY EXPLAIN THAT THERE'S AN OPEN RECALL AND WOULD I LIKE THAT PERFORMED WHILE MY CAR WAS IN. I SAID "OF COURSE". IT WAS TO PREVENT MY LOWER FRONT COVER FROM DETATCHING WHILE TRAVELING.
SHORT STORY LONG, MY VEHICLE RECEIVED THE RECALL FIX BUT NOT THE REPAIR I SCHEDULED MY VEHICLE FOR. THEY TOLD ME THAT A "MASTER TECHNICIAN" WAS REQUIRED AND THEY WOULD SCHEDULE ME FOR THE FOLLOWING WEEK. SAME WEEKDAY IN THE MIDDLE OF THE DAY.
NOW THE RECALL USED; ONE NUT, ONE SCREW W/WASHER AND ONE RETAINER. NO CHARGE.
$67.50 TO CHECK FUSE AND REQUEST "MASTER TECHNICIAN".
THE MASTER TECHNICIAN DIDN'T FIX IT EITHER BUT DID RECOMMEND $2475.75 IN PARTS FOR A FOLLOW UP APPOINTMENT. THEN MY LOWER FRONT BUMPER COVER WAS FORCED BACK ONTO MY VEHICLE - BENDING ITS ATTACHMENT POINTS, POPPING OFF ANOTHER PART AND LEAVING MY LOWER FRONT BUMPER COVER IN A DETACHED STATE.
YOU TRUST THESE PLACES TO EARN THE LABOR RATE THEY CHARGE FOR EXCELLENT SERVICE.
THEY CERTAINLY DON'T ADVERTISE THIS.