Sony WH-1000XM3 Headphones DIY Repair Walkthrough - Right Side (Hanger, Swivel, Slider, Touch Panel)
Вставка
- Опубліковано 30 вер 2024
- WH-1000XM3 Right Side Repair Description:
A detailed repair video on how to tear down and repair your Sony WH-1000XM3 Headphones. This video specifically shows the repair of the right slider, but you can follow along to repair any component on the right side of the headphones.
Soldering diagram (RIGHT): ibb.co/rw4TfWN
Soldering diagram (LEFT): ibb.co/F3pfSYH
Quite a few people have asked about the battery repair/replacement, so I'm attaching a link to a UA-cam walkthrough for that process as well: • Sony WH-1000XM3 Batter...
Please comment below with any questions you may have!
I have lots of replacement parts for these headphones on my eBay store. Please use the following link if you need some parts :)
www.ebay.com/i...
In the worst case scenario that your headphones are damaged beyond repair (R.I.P.) I'd highly recommend upgrading to the WH-1000XM4 model.
The price different between the XM4 and XM3s is much smaller than I'd expect and usually Amazon is running some sort of fantastic deal :)
Check out the listing here: amzn.to/3ikSlLv
Also, I'm including links to the soldering station and precision screwdriver set I used in this repair that I've had for YEARS and use to fix everything.
Check them out on Amazon here:
Soldering Station: amzn.to/3i18eWX
Precision Screwdriver Set: amzn.to/3q0BlOI
Thanks and best wishes!
all of this just to remplace a piece a plastic, terrible design from sony, also the soldering part is a nightmare
Great video, thanks. 20 screws and (un-)soldering 13 cables to replace a broken piece of plastics? Shame on you, SONY. Is there any way to avoid breaking the little pegs at 7:40?
I pried them up at the sides first, then the middle a bit. knowing that the tabs exist helped. there was just enough space to check and run the wires through.
Thank you so much for saving my XM4s! I didn't need the soldering iron after all, but still saved me $80+ on the service center repair.
How come you didn’t need the soldering iron?
@@XxAlex530xX the WH-1000XM4 have a quick connector bundling the wires. Just unsnap to disconnect, then snap it back in!
@@mswashu really? Okay I’ll check mine i have the same ones. That would be so much cheaper.
hey my swivel kinda broke and i am looking for replacement. would you happen to know where i can find parts in canada?
@@mswashu my inner and outer slider broke and i got a replacement part but I was wondering how to get the wire through the slider? Is the quick connect in the ear piece? Do you just need to remove the ear foam and the back cover where the battery is?
LIGHT! Please use more light to make this very professional instruction more usefull.
Thanks a ton man! Awesome step by step instructions to replace my broken hanger. Greatly appreciated!
I was surprised that Jon went straight from removing the battery to unsoldering everything. I tried re-inserting the battery and the phones (XM-2) worked. They had been completely unresponsive - the only sign of life was the charging light illuminating when a power source was connected. Soft and hard resets failed to change things. Looks like the processsor was in a bad 'state' that only a power cycle could fix. I'm grateful for the video - gave me confidence getting into the phones.
are you in a closet? I think some "lighting" may be in order. Thanks for posting though.
Hey man, left side of the headphone is not functioning currently. It sometimes functions, but rarely. I opened up the left side and al the wiring, etc seems to be in good working order. Any idea?
7:12 be careful there are clips, you need to remove the rubber caps on top and press the clips, then pull out the plastic cover
Thanks! Fixed my XM4s. Was a bit easier since all the wires are fitted into a plug, so there was no need to solder.
Thank you kind sir
Anyone know how to fix it if my right side isnt playing any sound but the left side is fine.
Hello on the Right and Left when you swivel to remove the screws if you look on the opposite ledge where the Sony name is you will find two thin black rubber pieces to the left and right that is hiding the clips that need to be opened that you always say gets broken when you pry the piece that is under the Swivel piece with the Sony Name on it. I hope you understand what I am saying. Thank you for helping me to repair my Sony XM3's I got for an unbelievable God Father price on Ebay.
The soldering part wasn't funny at all😢 but headset is working perfectly now. Very helpful video.
Why is it so dark?
I followed this guide and I was able to fix my headphones. I accidentally desoldered the cables for the headphone driver while soldering the white cable so for anyone else who made this mistake it is copper on the left and green on the right! If you solder them the wrong order the driver makes a wooooooo sound when powered on.
Helped to keep my MX3 out of landfill for the time being (metal strip inside the headband snapped). Thanks. For some reason, mine had a 'blue-copper' wire instead of a 'black-copper' one.
I had a problem when installing mine when it came to the last step snapping the two pieces together. One side snapped in, but then the other side wouldn't. I could tell that the lip of the inner piece had bent slightly, and it wouldn't snap in. I had a hard time getting the two pieces apart again, but eventually was able to get them apart. I cannot for the life of me get them to snap together correctly. I'm really disappointed, given how expensive these pieces are.
Thank you for sharing the tear down! Now I'm able to repair my headphones. But I've lost my hinge scews. What is the specification of these screws?
Just bought these and just dropped them the next day. The quality is shocking. Will be giving this a try. thanks
Shocking, as in shockingly bad?
@@ccc3 yea bro
Thanks to your help, im listening to this with my repaired headphones 😁
Wait so what do I do if my headphone on the right broke off from the rest of it (the headband) basically the wire isn’t connected anymore and I don’t think my hinge is either (its kinda hard to tell if I’m talking bout the right part)
Thank you so much
If a pair of XM3's... if one side stopped working, what are the odds I'd be able to fix it? Is it caused by lose wire, or problem on motherboard? Can replacemenet motherboards be purchased?
Where abouts is the diagram for resoldering the wires? Thanks
This video shows an easier non-soldering solutions but needs the parts from their store that doesn’t have the plastic neck: ua-cam.com/video/mGYLVnuugcI/v-deo.html
Trying to find a video on how to replace the headband cushion/skin on Sony WH-1000XM3. Anybody?
Can you show how to disconnect from the power bluetooth module? In order to use headphones only by wire.
requiring a soldering iron on multiple tiny wires just to replace the hinge is the most evil design I have ever seen
Hello!! Can you tell me what is that part above the speaker plastic cover grill, in the middle. It's round and it has a cable. It also has a black tape covering it. Is that an internal noise cancelling microphone? What happens if you touch it (even without the earpads and cushions removed)? Can you damage it by accidentally touching it or applying pressure when holding your headphones? Thanks for all your videos. They are very helpful and detailed.
It's an internal microphone used for "pressure feedback". I've got my headphones open now and i'm fucking around with it trying to figure out how to stop this horrible hissing feedback sound that's happening on the left ear. Maybe disconnecting, shorting, or adding additional resistors here would fix it... at this point I've got nothing to lose lol
@@jfjfjf did you find a solution for this problem?
thanks for posting this, followed it and repaired a pair for a friend
Thanks for the video! My AUX port wasn't working properly. This video helped me to disconnect the battery before going to left headphone. All I needed to do was push the little contacts further into the chamber, as it seems after accidentally yanking out the cable one too many times seemed to have pushed one or more of the contacts too far out.
Can you please do same for left side? My wiring on left side seems loose after dropping it. It wont turn on. Hitting the left side couple of times fixes the issue so it seems some loose wiring.
Hey my wxm4 are not charging but it turns on with 10 percent change . What to do so frustrated
11:28 - 11:35 i have Problems sliding the New Part in. And Tipps?
Thanks a lot. I was so scared to remove the cushion..but,after watched your video..how simple is that.Thanks
At 8:00 what size screwdriver is it? Philips 0 , 00 or 000 ?
Thank you for the schematics. it saved my bacon!
The link for the soldering diagram doesn't work.
thanks bro, best instructions
Awesome! I'm very happy to hear that it was helpful :)
Bro u you’re not selling MDR650BT left swivel..I broke my left swivel part what do I do now please help
Hi, I think I have more swivels for that model in storage. Kindly check again by this weekend and I should have them in stock!
i made it ! 🎉 thanks for the useful tuto
I survived what should have been a fatal semi roll, wearing a pair of these... They survived and I tried to listen to them one last time when I thought I was gonna die crushed. I probably mangled them more trying to get them than they did in the crash... Hoping I can still salvage these :) still kind of scared of breaking them more though, they still work, though the left side is hanging by the wires 😬
Wow sounds like a crazy experience! If you can't salvage them you need to at least put them in a display case or something to commemorate being alive!
@@jontriestofixthings3718 it was! Just happy to be alive :) and yea they still technically work lol. They mean too much to me to get rid of for sure!
You're a life saver with this video. Curse Sony for soldering those wires instead of a connector. Do you have a parts diagram by chance? Sony's replacement part website is also garbage. Just part numbers, some tiny pics, and no diagrams.
sorry I don't have any diagrams! That parts site is very challenging, I know exactly what you mean. Do you have any specific questions that I could help you with though?
@DIY Headphones Repair I see you sell the slider on eBay, but you're out of stock. Can you tell me the part number(s) for the right side slider in black? The slider is made up of parts: inside and outside. Are those two separate part numbers? Or do the two parts come as a set? I think I just need the outer part, that's the one that broken on mine. Inside seems fine.
My touch panel been not responding since I drop it a few times , I opened it up n try re connecting the touch panel cable , n its like working 1 out of 100 times I touch my right side of the headphone , please Help !
Hi, you will need to replace your touch panel. Thankfully that repair is very simple since you will just have to remove the 4 speaker screws and then unplug the touch panel cable. You can find the part here if you are interested in getting a replacement: www.ebay.com/itm/192953547468
Hey , so I own xm3 and the noise cancellation of one side doesn’t work properly , the sound while noise cancellation on is completely foul. Where as on ambient and normal mode its perfect . How should I fix the issue , please help me with the troubleshooting.
try replacing the microphone ocmponent on the side that is having the issue
the microphone cables are soldered on the pcbs
hey I've damaged my headphones a d the band that holds the cup has come apart meaning I may need a new one or I need to glue the 2 sides together. but also in the process I've lost the little metal pin. is there a way I can buy one or do I need to buy the whole cup holder piece
Hm...I'm not sure where you can buy those. I recently got rid of all of my extra random parts like that :(
thank you man, i changed the slider of my headphones with this tutorial. You're the best!!!
Excellent video, thank you! One question, The audio on the right side of my WH-1000XM3 were coming on and foor a couple of times. Now it went off completely. I guess I should disassemble and check for any loose cable connections. Are you aware which cable carries audio to the right side? Since it doesn't work for the right side with aux in either anymore. I did factory resets, checked balance, etc. It's some hardware issue.
Did you fixed ? I have same problem too
@@Mes_11 same issue here, I have to literally 'knock' the right side of my headphones to get audio to them often.
Thanks for the upload. I just bought one with the same issue on eBay. Didn't think it would be this involved to fix. Now I have to buy a soldering iron.
I would highly recommend the one I use in the video! It's very cheap and has held up super well :) Best of luck on your repairs - you got this!
Thanks! I had a zip tie holding the side of the headphone up until today, wasn’t a big deal, but was happy to replace the slider and have my headphones back in a perfect state.
What is the faster charger that can be used with Sony XM4?
I am using 5V == 3A (15W) and it's getting heated up
Any suggestions?
Thanks for this. I managed to do everything but on resoldering I wasn't sure on a couple colors of wire. It seemed to work but now I believe the ribbon cable from cup is damaged. Will let electronic store tackle it.
Thanks for the video. Would you happen to know what two wires control the right Speaker mine not working? Thanks!
Legend! Just sorted the GFs XM3s thanks to your video walkthrough
ive just finished repairing my headphones. thanks a ton for your video and work.. i learned abunch and have now working headphones again
Extremely helpful. I am grateful for this.
thanks a million times man! otherwise i would have sent them to Sony's terrible "customer service"!
need way more lighting!
Anyone know how to fix it if my right side isnt playing any sound but the left side is fine.
I have to fix the loadingboard since it doesnt load anymore because of waterdamage. Is there a good way to do it?
just tried this and now it won't turn on, when I plug in a USB c cable to the headphones there is a red light showing but disappears after a minute or 2. So it's not turning on or charging properly, any idea what I can do?
it does the same thing if the battery is unplugged, the red light comes on for about 20 seconds then off, it wont power on
you need to replace your charge board which is on the right side of the headphones, opposite of the battery (the ribbon cable going down leads to it).
you explained this in such a easy way to understand thank you so much 😢
Thank you bro
Thank you so much for this tutorial! I am glad on the XM4s they stuck that line of wires into a pin and now it's 100 times easier
Thank you very much! This helped a lot!
Thanks a lot, super helpful guide!
Hi I run in to a problem with my Sony mdr xb 650 btb headphone! Could you help please?
What is that black wire that goes to the center of the speaker?
Please use a white background.
You put the grey foam backwards at the end there, does it change anything when it comes to the sound? I changed mine around and they sound different to me, like a little bit more quite than before.
I wish i could do a love reaction instead of like
Amazing man! that diagram just saved my ass!
if the hinge gets broken. is it repairable?
could i use this to repair a a pair of xm4?
Thanks very much for sharing this detailed video Jon, i have tried this and replaced both right and left sides successfully, BUT when activating noise cancelling the sound is muffled on the right side! with noise cancelling off, the sound is as good as normally is, any idea what could be wrong?
I wonder if a connection is not secured all the way. I'd suggest looking at your soldered wires and making sure they are all in the right order and that no connections look fishy. If anything looks odd, please try resoldering that connection and see if that helps :)
Thank you for your very well detailed video - I was able to replace the right outside slider as per your instructions. Much appreciated !
Does this repair apply to the XM4s as well? I have a broken hinge near the top of the right hangar and was hoping I could use the same parts / process
Oh, I'm not sure about that. I haven't had the chance to open up any M4s yet.
Thanks, much appreciated. Fixed my slider in no time.
While disconnecting the cord @4:34 , the whole white thing pulled up. I was pretty careful , but don't know how the whole thing came off. Now its disconnected from board. Did I ruin it ? any fix please help.
Hey, sorry to hear that it came off the board! I haven't seen underneath that before. Are there solder points where it connected or does it look broken? If there are solder points you could definitely try soldering it back down onto the board. If it looks broken, I am sorry but you may need to get a replacement board.
@@jontriestofixthings3718 , it doesn’t seemed to have a point soldered , but saw there are four contacts onto the board which was glued. But why glued by the four points. If it’s powering the board it can’t be glued had to be soldered. I can’t be certain. I wish I can share the picture with you to have a look. I wonder if I can get a schematic from some place
can you do a video on replacing the charging port? I think that's the issue for my headphones right now. Suddenly, I'm not getting a red light when connecting the headphones to a charger
Oh please please! This is the issue I'm having right now with mine and I can't seem to find anyone who changes it. Before it run out of battery, it was working perfectly, but I could not charge them with any charger whatsoever.
Thank you for this video, much appreciated!
Can you please give some advice on what to do if there is water damage from ocean water?
Sea water is very corrosive and there is little chance of a repair.
wow. loved it
Thanks for the concise instructions
So basically, there is no way based on your video, to replace that right plastic outer 'slider' with the plastic loop, without soldering out the wiring, is that correct?
Seems like. I just had the same thing happen to me, the outer portion snapped at the very top where the thin bit of plastic holds the inner one snapped in. Debating going through the fix process, or using a small metal zip tie to hold it together. Or just getting the XM4 as they are currently $248 on Amazon and might not be a bad idea to have backup now that mine have seen almost 4 years of tough service. Amazing headphones, gotta say.
@@Chuckolicious I'm afraid i can't say the same. And i definitely would not buy another sony product if i was you, but that's only my opinion.
I bought these things and tested them out against the Bose equivalent, the QC35 pair (at the time - there are now QuietComfort 45s which i've bought, and which, for my requirements, are absolutely ideal and more robust than the sony equivalent) once the pandemic started to bite in March last year. I preferred the simplicity of the Bose - i really do not like the way that the sony software and the headset are both constantly trying to adjust themselves as i can do this myself - but i sold the Bose on in favour of the sonys, because, 'sound quality'.
Fast forward not even 18 months and snap, the right slider 'loop' breaks. Now i've got £200 earphones falling off my head. So i did my due diligence, managed to find a sony repair centre number, and spoke to a very decent guy out in europe who explained that i needed to call the uk repair center, providing me with their number at the same time.
Called the uk repair centre number and was told 'sorry bruv, £120 MINIMUM repair (possibly excluding labour), and you can expect a four week wait time to start with'.
Looked into purchasing the replacement part which i finally found on a middle eastern website, only to realise too late that the soldered connection is a fixed component. i guess i'm used to buying things i can sort out myself.
I suppose my question is why should i pay the manufacturer of this thing over half the cost of their poorly designed product just to have it repaired, when they have clearly either (a) tried to build ill-considered planned obsolescence into their substandard product, or (b) just been too lazy to build it properly in the first place.
My answer to my own question i suppose is no, i'll go back to Bose. The Bose interface and functionality seems simpler and easier to grasp (for me as a sound designer, anyway, as i don't need or want superfluous widgets trying to modulate my audio for me), and this whole sony mess seems like a bit too much.
@@jjstephenson2692 Oh man, that sucks. I’ve so abused these things that this snap actually surprises me that it held up this long. Basic plastic zip tie totally fixed it. I put one on the other side too to reinforce the weak spot. Black zip ties, kind of unnoticeable. But if I had your experience I’d be pissed too! I might still make these my dedicated Quest 2 headphones and get something new to abuse in the real world.
If you buy an XM4 headband with the cables running through it and the XM4 right-side's PCB, you can avoid soldering. Only XM3 needs soldering.
Hi my XM3 suddenly is not turning on. I tried charging it but the blue light is showing instead of red light. Brought it to sony service center and I was told I need to pay USD 250 as the whole parts inside needs replacement. Do you have any idea of how we can fix it ourselves. We only use it a couple of times :(
Hey! Really sorry to hear about your issue with the headphones! I have a video where you can try some troubleshooting steps on your battery issue. Here's the link! ua-cam.com/video/Kh1cPCjfh34/v-deo.html&lc=UgxkR3dQYXlGrJenmsR4AaABAg
Do you offer repair through mail in service?
thank you report It was very helpful
I'm happy to hear that it helped!