British Airways A350 Club Suite: An HONEST review!
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- Опубліковано 27 сер 2024
- It's here! I flew on the British Airways A350 Club Suite to see what it's really like. It's the most hyped product British Airways have released in years, and is a flight I've been looking forward to for months. But is the British Airways A350 Club Suite all it's hyped up to be? Here's my honest review.
Check out my written report of this flight with more photos: www.inflightvi...
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Your claustrophobic = my privacy bliss. Well done BA giving us the choice!
You paid for this ticket yourself and will continue to do so (on BA at least) because you say it how it is! The Q Suite w/bar, Singapore seat and Emirates w/bar looks like a class up from this...
Don’t ever sell out, it’s what makes me watch your videos 👏
Considering two of those are state run airlines with more money than they know what to do with, this is hardly a surprise.
EERIEISSSS they are also a class up in price
Unlike the richest king in the world with all his gold behind him
Of course those suites w/bar are in a380s, not 350's
Interesting, but it has all the ambience of a flying call centre
Especially with the headphones
My first thought exactly.
😂😂 brutal, but true!!
I don’t care what anyone says, I think it’s looks really clean and classy
‘An Honest Review Unlike Sam Chuis’
No wait....
‘An Honest Review’
That’ll do.
😂😂😂 sam assumes evryone is a billionaire
He's a complete arse licking tosser
Mad Mike harsh as fuck that. Hes got a job to do, advertise airlines to the public. He gets paid to do it and that’s exactly what he does. Just like Holly Willougbhy advertising that hair dye shit. Dya think she uses that? Or ever has? She gets paid to say that.
jonybeam damn right geezer! Adidas & timberland FTW!
I don’t really care. Sam’s videos are entertaining and I like that he can get privileged access to things.
The cheek of these airlines charging extra for WiFi when you already pay high ticket prices , especially in Club World
WestJet offer free WiFi to business class passengers - and that’s traditionally a low cost airline!
They could at least charge a flat rate.
Norwegian also has free WiFi on there Dreamliner which is pretty good .
It’s a motive to keep too many people from using the WiFi which would slow it down
Free for all AirNZ flights that have it fitted 772/773 and all Neo Airbus type
Having now done the trip I have to say that I loved the new seat. I agree it is not the most capacious of Business Class seats but I found it more than adequate for my average size. The suite door would, I feel, come into its own when trying to sleep on a red-eye flight as it provides a barrier between yourself and the cabin crew walking up and down the aisle. This is one of the things that prevents me from sleeping well on flat bed seats. Some might find it claustrophobic, others will enjoy having their own private little cocoon I guess. As for the design, I didn't find it cheap and I actually prefer it to some of the other airlines' offerings as it isn't trying to be ostentatious. Whether it stands up to wear and tear remains to be seen of course. The suite door already has reliability problems - it took a bit of work by a couple of cabin crew members to lock mine open before landing. There may well be better seats out there but BA are back in the game as far as I'm concerned.
I was dissappointed in the new Club World on the A350, too. Seat doors don't work well or at all, feet trapped in tiny footwear, etc.
You’re 6ft 4, so probably not an issue that most people are going to face.
Very crammed
6 ft 4 is a normal height
Its not like 7 ft right dg
Is he? Ive heard 6'2, 6'3 and 6'4 on different videos!!
@@DarkwearGT average male height is more like 5'10 tho init
@@Harry2 Yeah, and even that is big : en.wikipedia.org/wiki/Average_human_height_by_country
Same height as me, so yeh is relevant for some...cheers Noel 👍
5:05 “Drinks were served soon after takeoff and I chose an ‘orange juice’ ” The most surprising remark in this entire review. Noel... no champagne?!?
It was 6am ;)
Travel Signal I know, but it was still Noel Philips! He’s such a lush :)))
@@jasonmymail haha!
Never clicked so fast. Doing a Madrid and back a week today to experience the new suite for myself!
WOUNDED!!!
It's Joel welp, it’s broken already so 🤷🏻♂️
a shiny new aircraft is always nice but I think British airways is going for average marks overall. You won't be blown away but you're also not extremely disappointed either. Business is still far better than economy and any of us is lucky to fly in any upgraded class. I cant believe how quiet those engines are on take off! Great video Noel!
Skytrax are considering downgrading BA to a 3 star airline. Skytrax said:
"British Airways is Certified as a 4-Star Airline for its airport and onboard product and staff service. With some product and service now at 3-Star Rating levels, the BA rating for 2024 is under review.
“British Airways is still installing new Club World seats but many aircraft still have the older, poorer seat. First class service and product fails to match most airlines in this category. For short-haul, British Airways is at a low-cost standard in Economy, and Club Europe standards are very haphazard. Despite claims about trying to return to it’s former premium days, service standards are poor and the product is quite cheap.”
Finally a review where a UA-camr doesn't brown nose BA. Well done that man!
@@PortugalHolidayVillas Same here. Sam Chui is a fraud being bank rolled by the airlines and given tons of free stuff in return for positive reviews. As a frequent BA passenger (I have gold status myself) I feel that BA has mistake by selling out in such a blatent and obvious way. More genuine, honest reviews are much better. If the product and service really is good then it will speak for itself.
"An honest review", clearly not sam chui are ya
@@PortugalHolidayVillas That will happen with people with such a thin skin criticism is not welcome, coupled with a complete lack of self criticism. I don't suppose you saw his "I'm going to be more hones, really I am, I promise". Haha
@@nicholasmackenzie-rowe68 I know nothing about Sam Chui. There's a difference between constructive criticism presented in a tactful, respectful manner, and being a total dick (a.k.a. troll). I've banned countless trolls from my channel because they offer nothing meaningful and really seem to be abrasive for the purpose of starting crap. Sadly, 90-95% of my negative critics are in that troll category. But, I do welcome constructive criticism. Listening to my meaningful critics has helped me grow as a channel.
I still somewhat enjoy his videos, but you're right, it doesn't take Einstein to realise that.. and if you can't realise that then... god help you in life haha
Sam Chewy is an ass-kissy-bum-lick freeloader. Basically a paid ad for the airline. This is why I like Noel, don’t always agree with him but at least his opinion is honest and his ticket paid for with his own hard earned.
Noel is the best trip Reporter ever! Great guy and very natural! As I Said Sam who? Noel deserved one million follower
Please do VA when their A350 is available, be interesting to see the difference! Love the content, thanks for being honest! Unlike others...
Fair review of the seat but always comparing to the Middle Eastern Airlines is unfair with their government subsidies. BA needs to turn a profit.
Finally! Someone who understands
MrMakeDo But in fairness, IAG made more profit than all of the Middle Eastern big three put together
Yeah the ME3 carriers make nothing by themselves.
Coke Cans And Winglets While granted they dodge corporation tax, they also pay full price for fuel - which is the biggest cost involved for airlines. They should be making a fortune, but instead make less and IF they provide a better service than others, maybe they deserve it. Thoughts?
@@alexwarburton Well if that's the case then how do airlines like Singapore Airlines who offer a better product than the ME3 make profits? They have to pay for fuel too.
Great to hear a honest review. When you hear the sam chui review it sounds like a golden plane with the best seats on the market. Noel travels the way I would like to travel.
perulez amen!
To say the seat feels cheap is just trash talk. The club suite IMO is the best business class seat of any European carrier. It’s spacious, comfortable and private and you FEEL the luxury. (Obviously the materials for the seat were sourced from luxurious brands) The door adds a lot of privacy when lying down. When in the upright position not needed. People who say this product still brings BA behind its competitors are talking rubbish. It’s not as good as the QSuite or ANAs new business. But it’s definitely amongst the top. People never give credit when it’s due because they don’t want to look like fools. Flew it yesterday and I loved it.
Portugal Holiday Villas then get over the past. All the airlines people love and adore are funded HEAVILY by their governments (like BA was) e.g. Qatar, Emirates, Singapore. BA is a private owned company, they don’t have access to the sort of funds these airlines do to do the most extravagant things. That being said, this product is still fantastic and when BA have actually done something right it’s just annoying to see people just trash talk it. They’ve invested billions from choosing the best caterers in the world to introducing this seat to the new bedding to retraining crew to offer better service. Like what more? It’s really only a small amount of people who don’t like the seat, many of BA travellers love it and that’s what they need
You really can tell the difference between lets say Mr. Chui and guys like you and Paul. The reviews are WAY more honest and feels natural, not paid or staged. I gotta say, I do enjoy your videos more because of just that! And isnt that 350 lineup aat the end just lovely? :)
You can see why Skytrax have said that they're considering downgrading BA to a 3 star airline. They said:
"British Airways is Certified as a 4-Star Airline for its airport and onboard product and staff service. With some product and service now at 3-Star Rating levels, the BA rating for 2024 is under review."
“British Airways is still installing new Club World seats but many aircraft still have the older, poorer seat. First class service and product fails to match most airlines in this category. For short-haul, British Airways is at a low-cost standard in Economy, and Club Europe standards are very haphazard. Despite claims about trying to return to it’s former premium days, service standards are poor and the product is quite cheap.”
Have you booked yourself a seat on the Virgin A350 yet? Would like to see how we compare. Will be operating our new G-VLUX from next month. I’ve sat in the upper suites but not on the actual aircraft. Will be interesting to hear your thoughts!
I flew in this new suite a couple of weeks ago on a newly fitted 777 to New York. I loved it and can’t wait for the rest of the fleet to be refitted. I’m 6ft 1 and had a very comfortable flat sleep. Bear in mind this seat is only 4 across on a 777! I’ve never seen that in business class on any airline.
I’m flying a BA 350-1000 in business class from Toronto this October. The seat looks like an improvement but they charged me for seat selection. I don’t fly in business class often but out of about 10 airlines, BA is the only one that did this. Seat selection doesn’t really cost the airline anything so I told them how corny I found that when you’re already paying a business class fare. I look forward to trying the new seat, though.
Does the tightness and narrowness apply to AA, WestJet, Kuwati, HK Airlines and the rest? It's all off-the-shelf super diamond stuff.
Love the a350
Looks good in 99% of liveries
planes 4 me What’s the 1%?
China southern
Vietnam
@@p4m209 df it looks good in Vietnam and Vietnam sky alliance liveries. I'll agree tho with the China Southern
GTS2
The dark green looks bad in my opinion
@@p4m209 Ah ok
Some really clean shots of London Noel. Very skilfully done, and the new clear windows helped :)
To me, the view across the cabin looks like a call centre, with each person occupying their cubbyhole selling PPI insurance! It seems as though BA have done their usual and crammed in as many units as they can. Allowing just a few more inches of design space for each one would have been beneficial for the passenger, along with a slightly wider aisle - but hey, profits must come before comfort!
However, I think that the A350 itself is a wonderful aircraft. I flew on a Finnair A350 from Helsinki to Bangkok in 2017, and although I was flying economy, it was one of the quietest and most comfortable flights I've ever made.
Absolutely agree - and yes it's such a shame. The A350 is a lovely aircraft to fly on, and if only BA had taken a little more care in creating a premium cabin that actually feels premium, rather than trying to do it on the cheap, it would have been fantastic.
Another excellent video Noel. I work in corporate travel and I learn more from your videos than from our airline suppliers directly.
Great report as always. I recall flying the Q suite when it first launched and I had to be moved as the door to my suite wouldn’t work and the crew confirmed they were having a lot of issues so perhaps it’s not just BA. Let’s be fair this is a much better suite than their current Club World and I have found the service on BA of late absolutely excellent. Let,s see how things go, as with any new product I’m sure they will be collating all feedback good and bad to ensure any needed improvements are implemented.
I was going to say - they are clearly influenced by just how popular and respected the Q Suite is. Noel however does seem to be stuck with the whole nostalgia for the old BA business class - where you have to stare your neighbour in the face during takeoff and landing - simply because it was 'revolutionary' when it came out, yet it is incredibly outdated.
I really like your honesty in this video about the British air ways suite on the A 530 please do more videos like this one as I really like how you do honest reviews on different airlines 😊
Glad you enjoyed it!
Interesting comment about the quality of the plastics. I suspect Qantas have done a similar thing with their current newish business seat in the A330s and 787s and I doubt they'll hold together well. I'd also tend to agree about the doors being unnecessary as the privacy is already pretty good and it just makes everything seem more enclosed (and coffin-like).
They’ll probably remove the doors if they keep breaking
Been waiting for this video since iTripReport spotted you in his seat behind you 🤩
Well you know my opinions, much the same! I’m glad you caught the flimsy plastics as I thought that may have just been my seat.
I do like the grey carpet finish though, think it suits the suite perfectly, but found the bed incredibly tight at the shoulders.
You keep saying how parts are really thin.... But the aircraft needs to be light to fly! The heavier the aircraft the more fuel it needs... But the A350 is a very fuel efficient aircraft. It might seem cheap and tacky but everything has a purpose somewhere :D
bob bob ikr people don’t seem to get it
That grid thing was a bit ridiculously flimsy. At least put in some support plastic so it doesn't do that. Because that's going to be broke in no time.
16:36 That's a good sign of an aircraft being brand new. :P
Great video Noel. I’m interested to see other reviews on this new suite. Sam Chiu looked awkward in that suite despite his over positive approach.
Appreciate your honesty, unfortunately we’re in an a time where bread line and expectations and luxury are moving far apart. Will be interested to see the virgin product - keep up the great work!
Portugal Holiday Villas same. I can’t stand watching his videos once I have so many issues with what I see but he’s always “it’s amazing” and I’m like “well is it?”
Delta One business class on the A330, A350, and 777 remains one of my favorite products because it’s not claustrophobic but it’s still super private.
I flew Club suite from London to Austin for the first time a couple of weeks ago, and generally liked it - I didn't find it claustrophobic, and thought the seat was comfortable. I did try full lie-flat for a nap and it was fine for me (185 cm), but of course not a full night. I agree thouugh that the environment is a bit tacky, dislked the widow-blind, and the door, even though it worked (just) was irritating. Worst I though was having the outlets in the storage locker. The crew on the other hand were amazing, and the champagne very good, and the whole experience (apart from an enforced detour to DFW, which was hardly BA's fault) excellent, and very much better than the day before from Reykjavik, which was the worst medium haul business experience I've ever had.
That aircraft is stunning from the outside.
"I've had enough now" haha bloody hell, that was blunt!
Nice unbiased report. Thanks! The new business class seats look to be a significant improvement, with full aisle access to all px and the removal of that ottoman. Of course, I've not yet seen the cabin in person but it does look like a step-down from SQ and CX A350, with the flimsy trimmings. I don't think it's going to hold up very well.
I love those Trent-XWB engines. They sound much better than the new GE-90X’s.
Love those RR Trents!
I was booked to go on the BA A350 Club Suite today, but it was cancelled due to technical issues today which they couldn’t fix today, but I’ve been rebooked for tomorrow on the A350, so hopefully I’ll get to go on it tomorrow!
It looks lovely. Slowly falling in love with the a350 more and more. Was a massive 787 fan but the novelty has kinda worn out
Right🤚🏽 the 787 is everyone’s fav plane
Hi Noel, I aspire to travel as much as I physically can and love these videos so much! What’s your favourite country you’ve been to this year?
People like to diss on US carriers for being money grabbers but I’ve seen more and more videos of European airlines charging like the US carriers.
Happy you videoed this. Nicely done. My biggest issue with Sam Chris is he thinks everyone can afford to pay billions for top product when in reality most of us can’t. You show amazing reviews. I loved your Wilderoe series of trips so much. Huge like from a US based avgeek.
A brilliant review and I like the integrity of you comments. I’m sad that BA cuts corners as it does. In a hyper competitive market where BA aren’t even the cheapest, I think they should up their game. That said, I’m still booked on the outward leg next week! Thanks for your ever improving videos. Heading to Patreon now!
They already have endgame on the IFE!? BA here I come!!
Great video. It’s me who was on the return flight!
Thanks! Great to meet you! 👍
Great report! Just FYI, electronic blinds are not offered on any A350, no fault of BA.
Another superb video Noel, I have just watched your trips on the Virgin A350-1000 and I have compared it with this trip to Madrid on the BA Airbus 350-1000, It looks like BA have gone cheap, and Virgin have made to right choices. many have said that BA have lost the plot over recent years, and this is not helping them.
Now i don't feel as crazy to fly to a destination and fly immediately back again just to fly on a new aircraft! (A321Neo)
So I have time to watch Full Flight videos. I can always stop the video and play it again later. So whenever you make another Full Flight video that would be awesome! Thank you.
Thanks for giving me a heads up with your height, at 6'6" knowing how you fly gives me a better idea about what it will be like for me.
It also helps to explain why I say that I "dont fit" in some business class seats on some airlines. It allows me to "justify" flying in the Etihad A380 Apartments for my flights.
Thanks for the "real" reviews
Many thanks. We look forward to getting in the air soon. Appreciate this review. 👍😁
Great video Noel, I was lucky enough to travel on the same aircraft in 1A a few days after you. I made my own little video of the features and gripes. I share some of your comments, but not all! In the main i think its a good step up for BA.
Love the thistle hotel! Such a great view of the runway with the viewing deck
My concern is the amount of rows, because in my experience lots of rows means a poor Business Class service. Nice to have your honest review, I am sure in a few months BA customers will decide whether to give the seat a thumbs up or a thumbs down.
Oh wow. This is so helpful! I wanted to book flights to Toronto in the sale and was really upset that they seem to be taking it off that route from the spring. Now it's more that it would be nicer to have it, but I'm not going to fret too much. It's not the perfect product.
Great review, Noel. Thank you for sharing
Is it just me that used to like BA’s ‘ying yang’ seats?
I always thought they were cool, and unique, and I would’ve much preferred they made the ying yang seats into all isle access.
This video opened my eyes about these seats, thank you for such an honest review!
Lol, "Will we see you on the afternoon flight as well?"
Shame about the interior design of the BC cabin, but the A350 looks gorgeous with the BA livery
Absolutely gorgeous plane, base model with no extras whatsoever fitted out for lowest possible cost by BA. It won't look so shiny in a years time, especially with their current no effective cleaning of longhaul cabins strategy. Given the existing issues with BA's; pricing, reliability, ability to load enough catering, catering quality and hostile customer services, I would always choose to #flyabba where there's a choice.
So, won't be booking BA unless forced to, even if the alternatives are superficially a few pounds more costly because the reality when you've paid the surcharges for seat choice, some snacks in case they "forgot" to load enough food, etc and the additional costs when things go wrong BA are in fact more expensive than the vast majority of the alternatives.
One thing - manual/automatic were the terms used. I flew BA9 LHR-BKK-SYD in January 1998.
Nothing beats a RR engine spooling up !! Not mention taking off !! I have the impression that BA have too many people having a say in what their Business Class should look like ? The British ( and don't take this the wrong way ) have a penchant for making decisions in 6 months which most other nations could do in a month. Qantas Business is a good example on many of their aircraft ! Breakfast looked pretty good ! I do like the Captain (or one of them) at the door as you leave !! BA are cost cutting in many areas and yet have a great reputation....but have a look at Etihad and see how far they have fallen in terms of food and service across ALL classes of service ! Well done Noel and I look forward to our next flight together!
Been looking forward to this review.
On the timestamp of 17:11. What is that dome building with the white roof and things pointing up at the end of the peninsula??? Thanks.
Well done. Truly well done Noel. It’s rare to see such objective and honest reviews and this shows how far behind the best airlines BA have fallen. The product is an improvement of course but it’s the little things that make a difference and from what you experienced, the cost cutting shows.
good lad Noel, top work again
Thanks for the honest review and like me i'm 6ft5 so this seat would be no good for me, Sam Chui is around 5ft9 so would suit him much better. Personally there's nothing in that cabin that appeals to me.
Singapore, Qatar, Etihad and Emirates, no comparison really!!
Fair play I've watched the other reviews so far and this was by far the best. The club suite looks definitely and improvment but I don't think it'll ever compete with the likes of Qatar or Emirates
Thanks for the comprehensive review. I think the China Airlines version of that seat looks a bit more stylish. ✈️👍
Looking very nice....Fly safe always...
I guess LHR-MAD must be a really busy route as it seems several operators run widebodies on this short hop. In a month's time I will be taking this route on Iberia's A340-600, and then flying to Amsterdam on an Air Europa A330.
Anyway, I can't believe they make you pay for wifi in business class. The whole point of the products above economy is you get extras in the price. BA aren't what they used to be, on some flights you even have to pay for your food and drink in the economy cabins. Regional flights are basically easyjet service at 3x the price.
Cal Agreed.
I like your videos Noel but being honest I thought you were overly critical of the Club Suite, I'm 5ft 11 and had no issues in the lie flat position, the suite isn't dark at all. Compared to some other airlines aka Virgin Atlantic, Air France I think it's a pretty good offering.
I'm happy BA have decided to toss the ottoman, the new suites look amazing. But I do wonder what it'll look like in a year from now. Thanks for sharing Noel
@Vuelogs what did he mean b getting rid of the ottoman?
I quietly hope they'll send an A350 to Malaga, as getting to Madrid to get a photo is slightly tricky XD
Hmm, I fancy some nice Sangria. Goes to Madrid and back in Club Suite and brings back one bottle 😁
Love your videos and the honest reviews
Mate, love the review. Thank you. Your honesty out weighs every other UA-camrs! Respect ✊🏼
15:56 It looks like it's come from the carpet scraps after BA's last office refurb. :-)
You are so awesome man I love your blog very much keep rocking buddy i really like your blog
Oh wow, I will definitely be booking a flight to fly on the A350
You boarded at the same gate I boarded at going on the BA A380 to SFO on 1st of August (BA287).
I think your review is ok... but this business class seat is much much better and improved from the previous generation. However, I totally agree there are faults but, its not gonna be pitch perfect because nothing ever is. I wouldn't even think the Emirates A380 first class was perfect, as I've watched lots of other Avaiators reviews on that.
But still quite good!
Still love your vlog on Virgins A350!I have to say that because I’m joining VA soon, although the BA A380 looks awesome
Great video Noel
It would be cool if you posted the cost(s) of the flights you take! What is the cost of this flight? Thanks
Another good, honest review. Thanks Noel
For me KLM business class seat is the best. The BA suite reminds me of AerLingus biz seats that offer a tight claustrophobic experience.. oh wait, BA and AerLingus are the same airline, different name...
Re the sleeping position, I’m 6ft 1in and I have the exact same issue with Aer Lingus A330, I like to sleep on my side and can’t do so in the business cabin, I haven’t got enough space for my knees to move
A lot of it is to keep it light as possible lighter the aircraft less fuel burn
Great honety is what we like, unilke all the other subsidised infotainment people who the airlines know they are onboard.Keep it up
Always good content & info Noel. Did I miss the cost per mile etc on this one? Gives me an idea if I can afford the route of not as you seem to be great at finding deals. Also thanks for the info on safety wing insurance!
Looks ok, but I'm still not convinced the improvements are enough to move me away from my current choice of business class which is Singapore Airlines.
Andy Ozzie BA is not even top10 world’s best airlines compare to Singapore which is top 3.
Serena , what I failed to mention too is the price. BA, Qantas and Emirates are all consistently a couple thousand more expensive than Singapore Airlines every time I book a flight. I'm yet to find an airline that provides a better all round experience than SIA.
Great vid as usual
brilliant report my friend