MAJOR DoorDash Completion Rate Update! (Don't Be Deactivated!)
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- Опубліковано 21 лис 2023
- DoorDash has changed a major requirement for Dashers across the country. The minimum completion rate will now be 90%, up from 80% in many large U.S. cities.
Cities with 90% completion rate:
help.doordash.com/dashers/s/a...
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They are resetting it so Dasher's have lost the loophole of accepting to keep AR up and the cancel. Can not do that any more. Everything they do is about getting those crappy low base pay/ no tip/ high miles order. That is all they care about.
Whenever I take an order and I know it's going to be a wait, I actually just stick it out and text the customer and let them know I'm waiting and no I never expect anything extra but with me sticking with their order and keeping them updated I've actually gotten an extra tip a couple times which is so awesome and I'm very thankful for that. Obviously this doesnt happen all the time or a lot but it has happened and like you said I'd rather stick it out if the order is paying double digits than risk it to see if i get another order, plus it gives my car a little bit of a break lol
That’s nice when the customer tips extra because it seems they really understand our situation that we’re not making any money by just sitting there
@@PhoenixDeliveries yea it was really awesome made my night honestly. 🙂 Id deliver to that person any day regardless of wait or anything.
Im currently in the LOP in Phoenix and I reached out to verify if after the reset they were still counting the last 100 orders because i too did not want to risk being under 95. They said they still count the last 100. It wasn’t a complete reset. So you’re good brother don’t worry
Btw Gilbert is a gold mine for Catering orders, I had no idea. I live in Chandler and use to drive all the way up to Kirkland without needing to lol
That’s nice about the last 100 orders and yeah I could see Gilbert being a pretty nice area for LOP!
I use the unassigned like 3 times, because I have another order in my car just sitting there. No wonder we get bad reviews. The customer sees that order is picked up and we are not moving for 8 minutes
Yeah it’s a shame when the second restaurant doesn’t have the order ready. Then we have to decide if the first customer gets punished for it
You guys are next in line for Rewards Program, Torrance CA zone got the reset a few weeks ago and is going to rewards December 5
Oh man, I really don't want the rewards program. Have you liked it so far?
@@PhoenixDeliveries we don't have it or the 100 % completion thing yet but it's coming to everyone and it definitely is different in the way the app distributes orders
Don’t make a kid because it costs like $100,000 dollars from 0 to 18 years
I was deactivated today it snowed 4 inches here and some places ended up not having orders, so I canceled some and went down to 82%. I sent them an appeal but I checked my email and never got that update. I understand it but at the same time I never was aware and was an honest mistake
I'm sorry you were deactivated. That's always a terrible feeling and I hope you win the appeal. Remember, when a store doesn't have an order, you have message or call DoorDash support so they can cancel the order for you so it doesn't hurt your completion rating
@@PhoenixDeliveries yeah they declined my appeal, I appreciate your response. I’ll take responsibility for it I should have done better. I still have uber eats and shipt to supplement. Good luck this year !
I got deactivated yesterday because I never got the email.
All my ratings are really good and I got deactivated for 86% completion.
I was NEVER sent an email. I scrolled back 5 x to make sure.
How is this legal?? Ugh.
Same thing happened to me but lucky enough someone recommended me to Alamy_Techz who was able to help me get reactivated
Via Instagram
All thanks to Alamy_Techz who was able to help me out on this bro
Via Instagram
If its a bad order just wait the timer & unasign penalty free. Yeah you wont make anything for your time but id rather do that than pay to deliver somebodys order.
My completion rate is not moving at all, it’s stuck at 91%
Yeah DoorDash freezes that so that you need 2x the amount to fix it
As long as I still get "catering bag required" orders I'll do whatever they want lmao can't lose that LOP it really is a game changer..
LOP is so amazing! A complete game changer
@@PhoenixDeliveries it is!!! Since I had a taste I can't get enough 😂 will literally say to my phone "catering bag required order please!!!" 😂😂😂
Don't worry, you can unassigne one and it will go to 99%
That's good to know!
They deactivated me when I was on scheduled
I got deactivated but lucky enough someone recommended me Alamy_Techz who was able to got me reactivated
On Instagram
Alamy_Techz will be able to help you out on this bro
Hes on Instagram
It deactivated me would they bring me back
On Instagram
Same thing happened to me but lucky enough someone recommended me to Alamy_Techz who was able to help me get reactivated
All thanks to Alamy_Techz who was able to help me out on this
Via Instagram
All thanks to him he also help me out
I wish 100% of my orders came from Ramen Hood that place always has the food ready
Lol I know right!
I was deactivated because of a 76% completion rate just last week and yesterday I received the update that’s completion rate has been reset to 100% while being deactivated. I did appeal the deactivation 7 days ago but no response yet.
If you couldn't keep it above 80% CR what makes you think you can keep above 90% ? SMH
Out of curiosity how did it get so low?
If your appeal goes through just make sure to always keep your completion rate higher than 90%
Still didn't answer the question typical smh
@@moregardening5014 multiapping(don’t tell doordash), slow restaurants and roadblocks.
First, use a timer, if the wait hits 8 minutes you can go to unassign and it will tell you then its penalty free. DD decided on some orders they don't want to exactly advertise the option, but it's there once you start the unassign process. Next, this 8 minute or 90% stuff is an incredibly hostile move on DD's part and why I rarely dash anymore. If you wait 8 minutes twice an hour, you've lost more than 25% of potential earning time. Gee you don't fu*k my completion rate...how thoughtful DoorDash. If they want to require you to wait for a full 8 minutes then they need to comp that time with something around a 3 or 4 dollar inconvenience fee. Expecting Dashers to forfeit all that time is theft. I wouldn't tolerate from an employer, I damn sure am not going to tolerate it out of a predator like DD.
Exactly....I use a timer as well
Funny, I waited at Lou Malnatta's on Scottsdale road for 20 min, and it did not give me the option to unassign without penalty. Anyways, I did it myself, and I will never pick up from there again.
I agree with what you said and it really depends on your market. I rarely have to wait more than 5 minutes ( I use the timer on my phone) but once 8 minutes passes I call support and always get $4 ) I know it's a pain in the ass to call but I do it because if UE or DD have to pay extra then the vendor will get shit for it and learn for next time.
@azumpire Okay, wild. So how often that feature is available must vary by market. Are long wait times pretty common in a large number of restaurants in your market? Or is your market super saturated with lots of drivers? Would be interesting to know how the algorithm is deciding when you get it and when you don't.
@@chadnovak7217 I only do this with UE never done it with DD . To be honest I never had to wait ever for DD because it has always been ready ( I use UE a lot more than DD)
It's a great change that will improve the service for drivers and customers. Drivers with low completion rates are the problem.
Exactly....There is no reason why you should be below 95%.
@@RD-ce6bbI think it depends on your market as well and how many drivers are online at the time
I think it'll be better for customers, but drivers have less flexibility now
If you accept an order you should follow through with it unless its a very long wait which happens but it is rare.@@PhoenixDeliveries
Absolutely not. You know how many times I got a double and the second stop says it’s gonna be another 15 mins? Then I have to sit there and wait all that time while the first order becomes poor quality which then gives me a bad rating. I have to unassign orders due to excessive wait often. It’s better customer service to unassign and let another dasher get that order where they would arrive to the restaurant closer to the time that order is complete and the first customer gets good quality food.