24 HOURS AT THE *WORST* ALL-INCLUSIVE RESORT IN CANCUN, MEXICO
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- Опубліковано 8 лип 2024
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In today's Mexico travel vlog, we spend 24 hours at the "worst" rated all-inclusive resort in Cancun, to see if the reviews are all true.
www.hotelimperialcancun.com
Filmed October 2022 in Playa del Carmen, Mexico.
We hope you enjoy our Mexico series, and as always don't forget to like and subscribe.
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First Vlog on Nov 11th, 2021
🏆 Hit 1,000 Subs on Dec 25, 2021
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🏆 Hit 100,000 Subs on.....
0:00 Intro
0:50 Reading Bad Reviews
3:35 Heading to Cancun
5:30 Arriving
8:30 The Room
10:12 The Buffet
13:13 Thoughts so Far
14:11 The Drinks
14:33 "Dinner"
18:10 Midnight Surprise
19:03 The Next Day
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The hotel reviewed here is Hotel Imperial Las Perlas, if its ok to mention it seeing as though it wasn't even in the description.
THANK YOU!
Thank you.
Thanks
I work for a pest control company and I have a hint for you. When you are staying in a hotel/motel, place your bags in the shower/tub and check the beds for bedbugs.
Absolutely! First thing i do is pull back bedding and check and never put my belonging on bed , floor or fabric furniture!!
Correct well we have rollers before we go too far in the room we do that.
Always do! Thanks for the reminder!
So what's the name of this hotel?
I was looking for this comment!! Can not believe they didn’t check the bed first!! Even in a high end hotel!
Hola! This is hilarious, my sister and I stayed at this same place during a university break in 1987. It wasn't all inclusive then, hardly any places were. Cancun was just up and coming tourist place then, Playa del Carmen and the Riviera Maya were not developed, miles and miles of jungle. My sister and I got Montezuma's revenge there and were sicker than I've ever been in my life for 3 days and 3 nights. We finally got out to get some antibiotics and started to get well again. Weak and dehydrated like beyond belief. The beach was crappy then and still is. The first double room you walked in looked exactly the same as when my sister and I stayed there for 2 weeks. Stay safe and enjoy travelling!! 😎🦩🐬🌺🌴🍹
A tip on the bed bugs. Always pull the sheet back and check the underside of the mattress for blood stains.
love constantly smilin mandy 😍😂 & your chillin vibe od video 👍
I’m very impressed with your guys patience with those loud neighbors, I become evil when people bother my sleep😂
Boy, me too. I can deal w/pretty much anything, but losing my sleep makes me unfunctionable.
@@purselmer5931 turns me into a mean person!
I never thought about anybody doing a review based on the other people's review trying to prove them wrong this was a awesome video
Good job! and this is why guest reviews are so important. I always check and then make a decision before booking. Very rarely have they been wrong!
What place is this?
Hope you’ll make this a series! You gotta find a gem eventually 💎
As far as the food being cold- it probably hadn't been cooked for hours but prepared only a short time before. It doesn't take food long to get cold if its sitting and not staying steadily warmed. At a buffet, you should never get the first food put out. Always wait until it gets busier and they start refilling/replacing pans of food. That stuff will be put out as soon as it was cooked, meaning you'll actually get some fresh hot food. This goes for every buffet- even at restaurants where the food is hot, it's not necessarily fresh and can be dried out from sitting awhile. If it's busy, they're replacing more often and generally preparing more as they go along.
I disagree that "this goes for every buffet". I have stayed at all-inclusive resorts in Mexico and I have never experienced that problem. :)
I think checking the bed would have been the first thing I would have checked...great review!
We love that you did this !! So many times people make things out to be what they are not … I would still probably not stay somewhere like this but I absolutely love that you checked it out for yourself! Do more of these ! Love it !! ❤😊
You guys are adventurous and troopers. Well done in the review...calling it like it is.
Really enjoyed this video. New subscriber 😊❤✌️
This video came up a suggestion. After watching, you have a new sub!!!! I love your perspective on what you seeing & how you are looking for the positives!!!! Yes, there are negatives to this place, but you managed to show certain scenes, that made it LOOK like a cool little nook! Major bummer on the noise! Sleep is an important factor when booking a room!!!!!
......you both are adorable as well!!!!
When I stay at a resort or hotel, I always check the sheets at the bottom of the bed. I've stayed in a couple of places where the fitted sheet had filth on the bottom of it due to the linen not being changed YUK!!!!!!😱
I knew exactly where you guys were going when you started reading the reviews because I just read them about a week ago 😂 I didn't book it but I know that it's close to other places where you can get decent food, it's on the bus line, and close to the ferry. I'm happy that you all gave it a shot. There aren't many recent videos on the place. I would probably still stay there if I wanted a quick weekend trip but just not pay extra for "all inclusive".
What is the name. No one seems to mention it
@@constancegraves1404 Hotel Imperial Las Perlas
Yeah what’s the name!!! Lol
@@Lyricmami85 Thank you your the real MVP
Love that you did this - could totally see myself booking a place like this and leaving after the first bad meal lol! Thanks for your sacrifice.
Thanks for your brave decision to forgo comfort, cleanliness (yikes--bedsheet stains!) and cold, mysterious foods. I appreciate that you both were willing to be optimistic and open-minded from the get-go! Glad you didn't have to suffer any bedbugs!
You guys are freaking hilarious. I plan to move to Mazatlan next year. Maybe we'll cross paths for a pint someday.
Man, you guys are very forgiving and generous with you scoring. If it were 50 dollars a night, I'd give it a 1.5 star rating but for 120. no way.
especially with that trash food
Thanks for the info, great content...
I will be at Finest Playa Mujeres for a wedding next year, so I'm perusing UA-cam to check out the hotel. Your post caught my eye. Thanks for the heads up!😉
It’s amazing, we stayed on the adults side in an Ocean view suite, it had a massive balcony and Jacuzzi plus premium spirts.
The beach was also lovely, it’s in a gated community which has the Excellence and Beloved resorts inside too.
We loved it but it was in 2019 but we’re going to TRS Coral in early November.
Personally we love Sandals and Secrets resorts.
You are so kind. I won't waste my money.
I rarely do all inclusive We love to explore and try new places Unless the resort has at least 3 restaurants then you will be eating the same food No Bueno 😊 lower budget means more party people lol Was this hotel Imperial Las perlas My girlfriend and I stayed there I paid a tip at check in an got a nice room with living room kitchenette and separate bedroom nice balcony facing the ocean. Thanks for sharing I love Cancun good luck in the future!!
I had this feeling when I saw the reviews what hotel it would be and I was spot on. Didn’t even stay there, my sisters and I did one of the boats that sail from that “beach” and we were turned off by the hotel. Thanks for doing the dirty work for everyone else!
Which resort is it?
@@aliciagretchen7915 imperial Las Perla
Love these Ken and Karen reviews
Props to you for staying there, the food alone made me want to run away and I'm only looking at it through video! I could see this being a very budget stay for a night or two if you were trying to travel around and see as much of Mexico on a budget but even then I'm sure there's better for a similar price!
Another great video per usual!:) I’m glad you gave this place a shot! I normally do things like this as well, so I understand where you’re coming from before staying here, and of course post-stay, I understand the rating. What a place! 😅👀
HI Mandy/Lloyd - Many thanks for this video I found it to be very informative. My family & I are looking to go to Mexico & are shopping round Cancun area for a decent resort with decent reviews (read lots of reviews from different hotels) I have also subscribed to your channel because I think you guys are so cool
Glad it was helpful! Thanks for supporting our channel :)
Hi I went to the Iberostar tucan and it was great. Middle to upper class. The best for a reasonable price. Food lovely with lots of choice and always hot!
Palace hotels excellent
Now this is what you call a great video!
Thank you!
Great content you guys, I’m just at the start and super keen to watch to the end and see what u thought. I mean if it’s cheap enough can it really be that bad? 😂😅
I like that you guys are trying the budget places to stay. As always the video was good and I like to see a video like this in all the big vacations area. I have also notices that you guys are adding the song names in the last couple of videos. Maybe you can add the date range of each video as well.
We sailed off that pier to Isla Mujeres couple months back, the conditions of that resort were def rough!
Outstanding all around
I was feeling bad for you guys . I'm glad at least no bedbugs . I really don't like cold food ! Glad you stayed only one night !
I didn’t see where you named the place? My family is going to be at the crown paradise in about a month. Our first time in Cancun. Hopefully it will be a great experience. Thanks cheers
you guys are brave!! LOL thanks for the heads up
Hola chicos, buen trabajo con sus videos y un gusto saludarles 😊👍🏼
wow I stayed in cancun years and years ago. very quickly moved south. Most resorts down there are simiular price and are WAY Way better. Loved the vid.
The hospital bracelet got me dying!!! 😂😂😂😂😂😂
There are many so called resorts in Cancun that were build in the 80s-90s and never renovated, if you want to go to a great resort, its better to go to the mayan riviera, more room for more activities and great food...
You should have booked one on Isla Mujeres, a 15 minute ferry ride away. We were at the north of the island and it was a great all inclusive resort. Extremely clean!
As someone who knows Cancun from its very beginning and has lived there for extended periods of time, I could recognize the hotel you're talking about right away. First of all, the property is quite old, probably over 40 years old, and has never been a luxury resort. I personally have never heard a positive comment about the hotel, it is widely considered cheap and crappy... There are many great hotels in the Mexican Caribbean, but in the end, you get what you pay.
nah.... being cheap is not an excuse for trash food...
many hotels around the world are very cheap with great food and clean...
mexico is getting behind...
what the name of hotel
@@stephaniecarroll6864 It is the Imperial las Perlas.
This is bad, y'all. This is really bad. Thanks for the laugh! I love your chill, positive attitudes.
OMFG - how funny was that vid - hahaha - Lloyd, dry as an aussie chip
I would have been booking somewhere else as soon as the taxi pulled up!
I know this place!!! It hasn't changed! The time we were there, I was charged $50 US cash for room incidentals. At the end of the trip they gave us our money back...in Pesos ...at their exchange rate saying they didn't have $50 U.S...but just before that the front desk person was about to refund our money in US dollars, until the manager stopped her. Staff were good people! Management was horrible.
Which place is this??
You guys are very brave. I got sick to my stomach watching this video!
Lol
Do you guys drive when you're traveling? Or do you mostly rely on taxis?
Sleep and Food are so important.... So glad you only stayed one night! Bed bugs ugh
Estoy esperando el final , me atraparon 😆😆😆😂
Did they say the name of the resort or did I miss that part?
They did not
Hotel imperial las perlas, and yes, it's in the ranking as one of the cheapest and also, the worst all inclusive hotels in cancun
That place looks like 1 star Motel 5 lol. I was in Mexico first time with a friend in July we stayed at Barcelo Maya Palace. After watching your vlog it beats every place I’ve stayed in the Caribbean out out of the water. Wanted to ask what do you use to edit videos? I vlogged my trip to Barcelo and want to put it up on my channel but having a hard time with editing I am new at the vlogging entirely. Right now I been using imovie on my ipad. But I realize I filmed some clips I keep turning the camera. I am trying to turn the clips so they all are the same direction but haven’t been able to figure out how yet its not working.
Thanks guys for a bold idea and an honest review. Graditude to previous reviewers for their accuracy. ATB.
will the shuttle take you back to the airport on the day of your departure?
This video came up as a suggestion on my feed. Got to 6:12 in the video and I have to say GO BIRDS!!!! Totally digging the Eagles gear. 👍
That Mandy was wearing an Eagles shirt is what drew me to this video video in the first place! Go Birds!
What an experience...lol How much are you paying for this resort compared to the other resort you stayed recently? The lady in the restaurant seemed customer service friendly - did you ask her to heat the food up for you and did you ask to have the linen changed ?
I am assuming the beer was cold 🍺🍺 lol I haven't been to Mexico so enjoying the channel and look forward to your next adventure 👍
Wow, you were actually very generous with your review and giving it 2 stars..I would not have been so nice
I think you were perfectly reasonable and I really wouldn't have given it a good review although the service staff seemed nice. You were brave to go there in the first place after reading those reviews.
while you are there could you checkout Occidental at Xcaret. Would love to see your thoughts. Thank you
I stayed there when I went on vacation with friends in college. At the time years ago, it was decent for being a college student, but now I would NEVER!!!!! 😂
When I saw the first room I thought, oh my! Looks like a place that should rent by the hour.
The hot dogs in mustard… WTH??? 😂😂😂
Lloyd and Mandy. I subscribed! I really like that you posted this trip. Many people post the beautiful side of travel - which is wonderful to see but, there can be down events like this one. Rooms that do not meet up to expectations, sightseeing that does not meet up to expectations, travel on bus or train that is not very comfortable. Travelers have to be flexible. You both try to see the upside of things. Good for you. That gets my respect. Will keep watching. Hang in there!
Great review! However I died when you show the beach. I thought at least the beach will look better than the resort 😂😂😂😂
Love your Eagles shirt!
I think it must be Al Ritmo. It was absolutely awful. When we asked to cancel the pre-paid days after less than an hour there, they told us they could not do anything about it because we paid thru a third party booking site. The food was awful, the staff were mean, the AC was broken where the "free entertainment" was and the water slides were broken down. Plus it was an expensive taxi ride into town to get some real breakfast, despite the fact that their gross food was included in the price of our stay.
It's not al ritmo, it's imperial las perlas
My favorite customer complaint was " The ocean smells".
I don't play when it comes to food safety! As an adult, if I get food poisoning, I have to deal with it! I have to nurse myself back to health, I have to waste my vacation days sick, it's all on me! So don't feel bad about being picky about food temps!
When people party in the hall and wake you up. Get up early and bang on their doors in the morning or put the 'MAKE UP ROOM' sign on their doors and notify the maid service.
Hi guys sry about the dismal time at the hotel just a note on the cold food could have been the steam tables not working or no sternos to keep the food warm
Well this was an interesting video lol I give you credit for trying it at least We were at an all inclusive in Playacar last week and it was ok not great I feel bad about complaining about it after watching this
Which resort?
@@karinai8549 The Allegro Playacar The resort is beautiful and the staff are great but the rooms are just ok The air conditioning seemed to get weaker as the week went on and the food was very repetitive at the buffet and some of it wasn't great
My brother in law has told me that negative online reviews are exaggerated but … not always. Bedbugs are the worst. I reckon they are a rite of passage for anyone who travels for any length of time, however. I don’t reckon you can avoid running into one or two, although they do travel in packs and where there is one there are thousands more, whilst you are travelling.
Lloyd and Mandy, a “flop house” is American slang (understood elsewhere, though, too) for somewhere where street people used to go to flop (you know, have a sleep) for the night. Think of a men’s or women’s shelter as being a flop house.
A flop house is even lower rated than a hostel and far less cleanly, as well.
Ugh, all round I would say.
Omg! I am so scared for you! I snuck into the 1 star hotel that was just down from my 4 1/2 star and I was horrified 😮I was like you and thought can it really be that bad? Yep actually it was worse since it was so horrific it was almost indescribable.
You did? Why? Some people can only afford a 1 star hotel so they're able to still have a vacation. That's so interesting to me you would do that.
I'm a retired flight attendant and have gotten bittenby bed bugs at a Marriott. One flight attendant brought home bed bugs from the hotel. They took over her house. They were everywhere..They exterminated and threw out her stuff. Be careful
Wow! ….. Glad you only stayed 1 night!! 👍💕💕💕
I have a travel rule: If I can't afford a great hotel and great food etc....I don't go
Yeah
I like that.
Yep
Who cares about the hotel. I travel to get to know new places.
If you travel only to sit in a hotel and eat their food then sure, but many of us travel to immerse ourselves in the other country and so the hotel is a place to sleep and that's it.
What really cripples this place is the fact that is right in front of a dock...
The strong point of Cancun is its astounding beaches.. .like Playa Gaviota Azul, or Playa Delfines.....this place does not even look like it belongs to the same planet...
You should invest on a review of the Crystal Grand Cancun on the new Tower, making sure it is in a period with no sea weed :)
great video…you guys made me lol
how is the food at roylton chic i might go in september and booked the swim up room
What property is this? I feel like missed the name. Or do I just have to figure it out.
Great video. I was a little bummed, not able to use your booking site. not accepting bookings
My flight back home was cancelled and we were placed in this resort overnight until the next flight. This is the most disgusting place I’ve ever been in. Everyone on the flight I was on slept in the lobby as the rooms were unusable. The entire place reeked of vomit and there was trash everywhere. I can’t believe people would actually pay to stay here. I couldn’t even last a night.
Oh and none of the bars or restaurants served water. Wth is up with that. We had to beg the staff in the front desk and they were able to do us a favour and provided us their own bottled waters. WHAT? Why was water so inaccessible lol
Jeepers😲🤢food doesn't have to be fancy or flash but it must be hygienically safe! Fresh hotdogs would've been a luxury 😂 your to bloody brave 🇳🇿
I would have stopped at the lobby and moved on to another hotel as I don't mind staying at 2 star or 3 star hotels if they feel right but this one looks more like a hostel which can be ok but I wouldn't feel comfortable enough to take a room at this hotel. Don't like ocean smell, I have a problem with surf noise at night as it took me almost a week to get over the noise when I stayed at a beach hotel in Puerto Vallarta.
by 8:56 Im already out the door. It looks like a hostel. And thats bad. I once stayed in a hotel in Singapore called the Hotel Garden Inn and it was three lies for the price. So far this one lives up to the bill and Im just past the Squarespace ad
You guys are BRAVE!! Thanks for sharing!!! BTW: E-A-G-L-E-S EAGLES!!
While traveling with personal pillow, might it be more hygienic to place it in a protective plastic bag? Rather than wheel it thru airports, lug it about publicly .. plus, it's not a quality pillow. One can tell.
But what does Square Space charge? Share that from your sponsor so it is clear and transparent 😊
please keep this up, do not use that resort, last month i went with my wife and we got robbed there, it was the worst vacation of my life, one person broke into our room (main ground) trough the slidding door, the resort had security but i think no one was watching
they could only check the cameras 8 hours later of what happened, ill be uploading a video, its been one month and we still havent received fully the money of our belongings stolen.
DO NOT USE THIS RESORT
i made a police report and until now its nothing, ive been ghosted for a week and its been one month since the theft
i booked trough expedia and when confronting them, expedia said they can issue a 100 dollar cupon, and thats it
i tried to be as safe as possible and yet still happened, i wasnt flauting, phone showing the less time possible, money separated, yet within 20/25 min out of our room we got robbed, trust no one please !!!
Wow, sorry to hear that. That sucks
Yes I uploaded a video about it, just put the resort name and u should be able to find (copy of the report is there too)
thank you for not deleting my comment, it’s been a stressful time for us 😞
I feel dumb asking but for some reason i cant find the name of this resort in the comments or content of the video.
Hotel Imperial las Perlas.
Yo les recomiendo los Moon Palace Cancún, son fabulosos
Last time I went to Cancun we went to Eldorado something for it honeymoon. They put us in a cheap room & took two days to give us what we paid for, on the last night they have us or free welcoming Champaign, it was difficult to get a reservation at the 8 restaurants the room service was nasty & child. We went on a paid outing to the beach & them the town but they left use on the beach for 6 hours & not the town where I wanted to go, during that time we were robbed in the hotel room, they took cash, drugs, clothes & a carton of cigarettes. Then we were there for 8 nights & several times a day we would be stored to join s club your the hotel.
Beautiful hotel with the worst service I've ever experienced.
More beer next time lol
I know ya all travel around a lot but have you never encountered bed bugs before they can get in your clothes and you can transport them b careful they are awful and horribly hard to get rid of
Love your Eagles shirt
Thanks!
NOW 40 on the Juke Box🤣 got a pop up for a NOW 84. Would of turned around at the Virgin Mary.