UPDATE JUNE 2024! I had pinned a comment earlier this year about the communication issues I've encountered with Bandit and their lack of affiliate relations. I was finally contacted by Bandit about 8 months later in regards to receiving payment for referral sales, and the actual payment arrived two months after that. In that email regarding affiliate sales I was also offered an opportunity to review the Bandit X-Trail Pro to which I agreed. About a week later, they contacted me again regarding the previously mentioned update comment I had pinned here. They stated that as they were preparing to send out the X-Trail pro for review that they would like me to remove that pinned comment to which I graciously said that I look forward to Bandit Bikes growing in the area of communication as I believed they produced a quality product and agreed to remove the comment. Ever since that last email, I haven't heard a response on shipment of the bike, then reached back out to Bandit to receive an update on the X-Trail Pro which indicates to me that they have not changed their public relations procedures. I am back to the position that I cannot endorse the purchase of Bandit Bikes. I will leave this video up for those who would like to see the performance X-Trail Lite.
Creative video! I just did a review of the Bandit Traveler model, titled “Bandit Traveler Vs Aventon Soltera”. However, the company won’t return emails, phone calls, or social media messages. I don’t know what’s going on with them, but they don’t seem to want to engage with customers at all for some reason.
Bandit or aventon? That seems very odd, they were very responsive after I got my bike and even after the review video and I’m quite sure they’re doing well on sales. Thanks for the feedback, let me know if you do end up hearing back from them!
UPDATE JUNE 2024! I had pinned a comment earlier this year about the communication issues I've encountered with Bandit and their lack of affiliate relations. I was finally contacted by Bandit about 8 months later in regards to receiving payment for referral sales, and the actual payment arrived two months after that. In that email regarding affiliate sales I was also offered an opportunity to review the Bandit X-Trail Pro to which I agreed. About a week later, they contacted me again regarding the previously mentioned update comment I had pinned here. They stated that as they were preparing to send out the X-Trail pro for review that they would like me to remove that pinned comment to which I graciously said that I look forward to Bandit Bikes growing in the area of communication as I believed they produced a quality product and agreed to remove the comment. Ever since that last email, I haven't heard a response on shipment of the bike, then reached back out to Bandit to receive an update on the X-Trail Pro which indicates to me that they have not changed their public relations procedures. I am back to the position that I cannot endorse the purchase of Bandit Bikes. I will leave this video up for those who would like to see the performance X-Trail Lite.
To prove your point, this company got an F from BBB. I just checked, 8/9/2024.
Creative video! I just did a review of the Bandit Traveler model, titled “Bandit Traveler Vs Aventon Soltera”. However, the company won’t return emails, phone calls, or social media messages. I don’t know what’s going on with them, but they don’t seem to want to engage with customers at all for some reason.
Bandit or aventon? That seems very odd, they were very responsive after I got my bike and even after the review video and I’m quite sure they’re doing well on sales. Thanks for the feedback, let me know if you do end up hearing back from them!
Have you a link to the manufacturer in china?
Very sorry, I don’t have that link, only North America.
@@jordanvp do you know who makes them?
Can you please lower the music so that I can hear you 😅