We are working on a recap of our 9980XE livestream! If you missed our previous 2080 Ti coverage, check out the peculiar and one-off 1350MHz lock here: ua-cam.com/video/A0dRm5DqHWQ/v-deo.html Article: www.gamersnexus.net/guides/3394-rtx-2080-ti-artifacting-failure-analysis-crashing-black-screens Support GN via the store: store.gamersnexus.net/
they took all the rejects and sent them out anyway thinking they could just rma and replace them but it would help shore up numbers and get sales. they arent offering refunds they are offering replacements. companies do this all the time when they are short of product at launch. just like that movie with micheal keaton and the japanese car company
@@GamersNexus who exactly offers refunds? im sure the board partners do. but what about nvidia. and even if they do i bet it takes a month to get the money back. and then what gpu are they gonna buy? a 2080 or a 1080 ti. nvidia still wind either way. not really getting on the board partners case. their margins are razor thin. but nvidia im not so sure aabout
Wow, just read a thread where a customer got charged by Zotac to send back his faulty card back to them. Gamer Nexus has stepped in and emailed Zotac on the customer's behalf for the ridiculousness of charging the customer for delivery....that is utterly amazing. Gamer Nexus you people are fantastic!!!
This is the most serious gaming technical channel I found so far... I've watched a lot of videos of other channels and of this specific channel and this guy goes deep into his subject. Thanks
Thank you GN for doing the science and proper testing of both this and other topics. Cutting through the hype, rumor mills and internet hysteria... Keep up the great work guys.
It's a truth u arrive at after owning and burning out many GPU but most new owners with money to burn or those who bought the marketing BS on an impulse think we are haters for telling them the truth.
Thanks for the solid testing and troubleshooting done. I felt other channels were too quick to parrot the "too hot breaks card" line. None of them offered any proper testing or even an attempt at getting the facts. Great work as always :)
I went and bought a Duke RTX 2080 TI and it just fried less than a week in use. Artifacting and Space Invaders everywhere. Spent 1300 dollars and I got a brick.
The drop in NVDA stock has more to do with disappointing earnings, the crypto bust and the overshipped unsold cards. Notice how AMD took a hit as well, though a much smaller one? The RTX doesn't seem to be on the investors radar much if at all.
Just wanted to say thanks for covering this. Have RTX 2070 that exhibits the XD artifacts and just started the RMA process. I really appreciate the GN consumer protection coverage.
Nvidia is laughing at how they can sell such expensive cards. They decided to show it by creating these xD "artifacts". Some are upside-down this is to express that they are rolling in laughter.
Failures, high price, RTX:ON FPS:GONE, AMD has an opportunity to strike deep and wound the already self wounded beast, but i somehow doubt they will ever release something interesting....
To be fair, it seems to be mostly cards that eitheir use a 2080 ti fe board or the founder edition cards themselves. Also why would ya need a 20 seriers card, I'm generally curious?
@@Dracossaint well I'm a fanboy of strix by asus , and a 1080ti is going for same price as a 2080 strix for same fps so might as well just sell my 1080 and buy a strix 2080ti I dont care about ray tracing, I mainly interested in the nvlink and its potential
"QC" my ASrock, or ECS motherboards.....I used to do RMA for a large company, and you could pretty much tell after 3-5 years of doing RMAs which companies just slap a "QC" sticker on, and which actually do some form of quality control, even if its randomly pulling one out of every hundred off the line and testing them, to the high end "Porsche". "Lamborghini" and other company like QC where your car gets a true test before you even get it in your hands. Or perhaps like Koenigsegg or Pagani who (and i am doing a car price vs GPU price sort of comparison here, where your typical Ford, Chevy, Toyota, etc have 1 out of every so many pulled off the line and spot checked and you pay $30k to $50k for their cars OR you shell out $100k to $1,000.000 or more and your car gets a true comprehensive check, heck, even a $113,780 Porsche 911 Carerra gets a few miles on the engine and drive train at the various Porsche factories, yeah i know a guy that actually does that as his day job, he insists that it becomes slightly less exciting after a few years but still to know that your car gets that kind of QC (and i am not saying that Porsche is perfect, they are not, they have silly flaws and fault codes that stem from to many electronics, but then again all those electronics are what let 20 something year old youtubers with more money than driving experience buy one of their cars and do 190+ MPH or tack it to the track and look like a rockstar, yeah, driver aids have come a long way. anyway back to my point, if you buy a Sapphire 3GB GPU for $50 or a PowerColor GTX for $65 you are not going to get that piece of mind QC check, you might get a sticker, as Steve pointed out, but it is doubtful that your card was actually checked, now if you buy a $23,824 HP nVidia Quadro GV100 or a Lenovo Tesla V100 with 32GB HBM2 for $23,710, or a Quadro GP100 with 16GB HBM2 for $6,792, or even these RTX 2080, 2080 TI, etc for $1,289, $1,379 or the $2,479 RTX 2080 Titan with a lowly 11GB of RAM then you expect, no you deserve to have a actual quality control test performed on your card before having it boxed and shipped, its the way it should be but it seems that some companies....cough, cough, nVidia, cough, are getting a lot lax, to the point of wondering how many millennials are actually working there that such a large scale, 9-10% of these cards tend to suffer from these problems, are "working" there, and by "working" there i mean they take selfies, post on twitter, facebook and basically do the bare minimum for a massive salary and it is completely unacceptable for a company as large as nVidia to let something like this fly by and then to top it off, to give their buyers and loyal followers a bunch of hoops to jump through, i would be calling my credit card company or bank and having that charge reversed and simply sending the obviously flawed product back. So there it is in my long winded glory, hope you got something out of this, and if you like my comments, research, life experience with IT, networks, parts, telecommunications and more, then let me know, join my hobby shop channel and tell me to start a "my real world experience channel" as i have been doing this I.T. and computer related stuff for over 32+ years and there are massive amounts of stories i could tell, now the question is do you want to hear them, simple things like the Best Buy Geek Squad techs telling me that the laptop i was buying (that comes with 8GB of RAM) is only up-gradable to 16GB, when i darn well know (by researching the chipset) that it can handle 32GB, guess who was right? Yup, me, granted the OS needed a update to fully recognize it, unless you like the PC properties screen saying 16GB of 32 usable everytime you look at it, but after the update, straight up 32GB RAM available. so there it is, my current channel focuses mainly on a side hobby of restoring old slot car racers, but i would like to share some of my loads of experience as you cannot learn most of this in a classroom, as Steve could probably attest to as well. I look forward to your comments, and potential subscribstions.
Since the artifacting cards all show the same artifact pattern on cards with that particular issue, it has to be a systemic failure instead of a random one. I'm thinking something along the lines of a phase margin (stability) issue on the VRAM VRM leading to command/address decoding errors and invalid read/write commands producing the "XO" pattern.
It's interesting to come across this video as I picked one up today with this exact problem, after a good dig around I realised that the weight of the gpu and the heating and cooling cycles may have caused cracked solder joints on the memory nearest the pcie slot. So I then reworked the 3 memory chips, reassembled the card and supported it in the pc case and fingers crossed the issue is no longer there.
So the big price increase made users more vocal about the issues they experienced. And nVidia had faulty drivers, making the number of issues higher on top of that. Makes perfect sense! Thanks for being so calm and meticulous.
My 2080Super started getting black screens yesterday. Underclocking it by 100MHz seems to have resolved the issue for now, but it's interesting that it didn't develop the issue until now.
My Titan RTX arrived DOA Aug 2019 with error code 43, just got the new one back from RMA yesterday and this one works! I never thought it would happen to me and I've been buying nvidia cards since the BFG 8800 GT!
can you please make an updated video for this, as RTX 2080 Tis and 2070 are dying at an alarming rate. I checked Amazon and Newegg reviews on RTX cards, 50% had their cards fail on them. That's a lot.
@@mattmcclune5113 oh no! :( sad to hear that. Through GPU-Z check which memory it has, Micron or Samsung, if you are RMAing it, insist on getting Samsung one. I had a Gigabyte rtx 2070, but i returned it before it would die, and got evga xc ultra one and insisted them to give me from the latest batch, they did and it has samsung memory, playing metro exodus since 3 - 4 days, it's running great.
@@Mr16emmanuel when did you buy your 2080ti? this month? Sad to hear it though. When you receive your Asus one, quickly check which memory it has, if it's Samsung then it'll work fine, but if it's Micron, then it's a red flag. Insist on getting one from the newest batch.
RMA rates are one thing, but when a large chunk of them are for Catastrophic design flaws/SIDS, that’s anything but normal. It may be normal rates of issues, but the severity of issues & the surrounding details easily account for the uproar/panic
Back in the day when we had similar problems we audited board-level components and found up to 3% a specific foundry had DOA components or early fail components. Turned out the foundry stopped doing batch testing.
Those were the days! I've had a Voodoo 3 3000 3D accelerator (AGP of course!). I remember how ecstatic I was to have my very first 3D accelerator installed. Played every game like a champ (most of which ran like slide-shows without it).
I don’t miss anything about not having anisotropic filtering. Straight bilinear or trilinear looks worse to me than unfiltered (nearest). Ati R300 was the shit; that’s wheb anisotropic became almost free (only applied where needed). Biggest single jump in graphics quality since ever; anisotropic existed since at least geforce 3, probably even geforce 2 and maybe even geforce 1, but it was dog slow.
Ah yes, still on top with the fastest GPUs, pushing the envelope with new features, and I don't know if you watched the video - the RMA rates are normal. But fallen, sure! Whatever.
Thats What you get for being a fool to even consider buying crap at premium rates.insane,600 or 700$ was expensive enough for high end cards.over the years just got tired of being exploited.im out.
Ah yes, the fool that wants 60 fps at 4k (they really are a fool if they thought a single GPU could do that!), but at least they tried.... That's like saying you're a fool if you spend $400 on a 240 Hz monitor (which would be totally sick), just because its a premium product. Its not someone's fault if that company just sucks at quality (ever hear of performance cars? Known for their reliability aren't they... But when they work, they are so much more fun than a mom's mini-van!). I wouldn't buy RTX 2080ti, if they gave me 2x of them, I'd probably just blow them up on LN2 and switch back to something reliable like my 4x R9 Fury because the drivers don't suck. Or I might give them away, not sure.
@@TechAlivePT It cant do Raytracing at 4k so what you said doesn't make sense. Also the people that bought the 2080ti's are the same consumers that buy Titan cards.
Jake Garrett what you talking about...my 1070 does bf5 4k @ rock solid 60 fps. Had to lower a few things to medium but still looks awesome and runs at 60 fps. Not worth an extra $1200 to run at ultra instead of high in most games.
This is ridiculous... I know not everything is perfect at launch but seriously... even had one burst into flames today. With all these issues I’m definitely not interested in this card anymore.... taking my 1080 ti off the Letgo posting..
Yep... My Gigabyte 2080 Ti just died after a week of ownership, started getting artifacts, then blue screens, then freezes, until it just wouldn't work at all.
I was just wondering about the RMA failure percentage. Are they basing this on total units produced, total units sold to distributors/retailers (that may be in inventory but not necessarily in the field) or actual 100% customer units in the wild. There are easy ways to make the numbers look "in the norm".
Q: Steve - Different ram - any pattern? A friend of mine bought a 2080 (not ti though) and it is already shipped with Samsung RAM. I guess different ram manufacturers is also the case for the ti version then. Did you actually check that out? Greetings from DK :)
I wonder if you could find someone to reflow the vram chips/ gpu die and see if it works, that would help in narrowing down the issue to either bad soldering or bad silicon.
isnt it funny that the one year nvidia decides to make "it just works" one of their key sayings, there are failing cards all over the place from performance to hardware to software.
@@jojj334Q MY 970 just works!my 4 years old GTX 970 G1 GAMING STILL WORKS PERFECTLY FINE(BOUGHT IT NOVEMBER 2014) AND STILL PLAYING EVRYTHING MAX SETTINGS 1440P 30+ FPS SOME GAMES EVEN 60 FPS!
Large parts of the mob do deserve to make noise, to be fair. It'd suck to get a brick and wait a month for a replacement. Some of the customers we were speaking with have had issues getting timely replacements, particularly in non-US regions.
@@GamersNexus I can't even imagine what would happen to my friends in Australia have issues with their 2080TIs from US manufacturers. That's probably months of downtime for them if that happens.
@@GamersNexus The Mob aren't the ones with bricks, they're failure-cheerleaders. The "Mob" Can't be the ones with bricks, if the Failure rates are so normal/low.
It just happened to me with the msi gaming x trio. Literally the same day out of the box, It got to the point where I couldn’t run a benchmark without an artifacting hard crash
Hello! My 2080 ti suddenly started giving artifacts after a couple of months of use. Took it to the store I got it from and they said they would have to test it to verify before they could give me a new one. However, after testing it on their test bench, they came back and said they they didn’t get any artifacts after it running the entire night. They suggest I would bring the entire computer over instead so they could test it with my rig. I decided to take the card home and run some test myself. I ended up reinstalling windows from scratch, installed a couple of games and all of them gave me artifacts after 2-5 min of use. So I basically ended up with taking my entire setup their so they could test it. How is it that they didn’t get any artifacts on their testbench?
Same things happen with the 2070 cards, I just bought mine and after around 10 hours of usage it black screens... after restarting the PC and booting to windows the screen goes black once I got past the loading screen. Tried re-installing drivers and whatnot in safe mode and even going as far as re-installing windows... re-seating the card, trying out another PCI-E slot and the same shit happens every time. NICE!
Same issue for me, 2080 ti Gigabyte OC. Did DDU, didn't help. System sometimes reboots properly after quick Safety Mode boot reboot. Driver throws error code 43 now and then. 1600$ here :(
QC is expensive - in my opinion the manufacturer let this part left to the customers. Probably it's less expensive to change the returned cards... Thanx Steve for your always great work!
NVidia had a process issue with chips a few years back, class action lawsuit and mass returns in US. Rest world got nothing, had to bin my DELL laptop as geforce chip no good. I won't even buy laptops with discreet GPU anymore.
Is it all the rtx cards (60, 70, 80) that fail? I was thinking of getting an Asus Turbo rtx 2060 with 6gb vram for my first gaming pc, but i’m still not completely sure what’s going on. Has the failure rates stopped after the the cards launched or is it still going on? Cuz most of the complains I see are from like 5 months ago and at some point a month ago, so I’m pretty confused atm lol
I got my RTX 2060 Zotac Twin Fan E Edition about 2 weeks ago (Refer to Zotac for the card, cause theres nowhere else to find info about this particular card,) and it artifacted after a day heck, it didn't even last a full day.I got traumatized and got myself a MSI Gaming X 1660TI instead and has been working like a charm for the past week so far.
I wonder how many of those cards will die over time. I wouldn't feel comfortable having one, knowing it can stop working any time at any time in the future.
I plan to keep my Rog Strix 1080ti for quite a while. The latest gen cards are too expensive for me. I bought this a year and a half ago with the intention of getting into VR. I finally got my Rift S and the 1080ti runs it very smooth.
@steve did you measure the PCIe slot voltage delivery? Pascal had different cards that pulled differing levels of power from the PCIe slot, some of which were over spec. (Palit/gainward from memory) Could these cards be trying to pull more than 75 watts and running into a limitation of the motherboard to supply the additional power over PCIe slot?
Gotta love the comments! Steve: We talked to partners in the industry and RMA rates are normal Comments: That's not correct. RMA rates are not normal. I have no basis for this claim, I simply hate these cards so I'm right and you're wrong. 🤦🏼♂️
I think I can fix these cards. These are symptoms of solder failure on the BGA, very common in high thermal stress GPUs and I have improvised a procedure that only require minimal tools for the repair. I think the main cause of it is that the manufacturers are not using a flux aggressive enough to form a firm grip surface for the solder to wet on the copper pads, which eventually breaks open after thermal cycles. A very powerful flux will be used for the repair and you must completely clean it off after reflow, as the more effective type of flux the more corrosive.
What about replacing the lead free solder with lead solder. www.quora.com/What-are-the-disadvantages-of-lead-free-solder-vs-lead-solder Tin whiskers maybe? I imagine some dust added in and you can't see the difference. "Tin whiskers! Lead was originally added to solder because of tin whiskers. No one is really sure why they grow, but they can grow at prodigious rates and cause failures. There is no clear, repeatable correlation, but elevated temperature, humidity, and voltage seem to have some correlation. Tin whiskers have been known to grow right through conformal coatings. This is especially a risk in modern high density, low current circuit boards." Cost cuts down the production line maybe they skimped on quality coatings. www.maximintegrated.com/en/app-notes/index.mvp/id/5250 nepp.nasa.gov/WHISKER/background/index.htm ua-cam.com/video/DZZSZ80YeAo/v-deo.html
Did you ever figure out what happened to the "Dead 2080 Ti #1: Clock Freeze at 1350MHz" GPU? Having the same issue with a 3090and if works randomly. Most of the time when I stop using it for a while.
i vote either a core issue or VRM issue, which you would need a thermal camera to see possibly as components can still be partially functional and still look fine externally.
This ruled out the possbility of VRAM thermal issue. However I'm wondering what's the correct way to locate such problem. For a more (software) engineering method to locate failure under stress test, we would normally reduce the stress or use the seed (if test tool provides) to create a minimal reproducer. In this case, I don't really think FurMark or 3Dmark is a good tool. They are good stress test tool, but workload is somewhat too noisy. We need some tool to stress VRAM/shader/CUDA core seperately to locate the root culprit.
Bought a custom PC from IBP. My 2080ti is artifacting and they are taking their sweet time to send me my replacement card. I have taken the card out and put it back it. It will work normally for awhile then at random times artifact. It could happen at start up or an hour or two in to use. Is there anyway to fix it or is my card done for?
We are working on a recap of our 9980XE livestream! If you missed our previous 2080 Ti coverage, check out the peculiar and one-off 1350MHz lock here: ua-cam.com/video/A0dRm5DqHWQ/v-deo.html
Article: www.gamersnexus.net/guides/3394-rtx-2080-ti-artifacting-failure-analysis-crashing-black-screens
Support GN via the store: store.gamersnexus.net/
rip GN
@@sauravpradhan7881 wat¿
they took all the rejects and sent them out anyway thinking they could just rma and replace them but it would help shore up numbers and get sales. they arent offering refunds they are offering replacements. companies do this all the time when they are short of product at launch. just like that movie with micheal keaton and the japanese car company
@@bobhumplick4213 they also offer refunds, you just need to ask for one.
@@GamersNexus who exactly offers refunds? im sure the board partners do. but what about nvidia. and even if they do i bet it takes a month to get the money back. and then what gpu are they gonna buy? a 2080 or a 1080 ti. nvidia still wind either way. not really getting on the board partners case. their margins are razor thin. but nvidia im not so sure aabout
Wow, just read a thread where a customer got charged by Zotac to send back his faulty card back to them. Gamer Nexus has stepped in and emailed Zotac on the customer's behalf for the ridiculousness of charging the customer for delivery....that is utterly amazing. Gamer Nexus you people are fantastic!!!
NVIDIA RTX QC: It just passes
just passed the price point :P
CEO Jensen "It just works" Huang
I can actually see them saying this shit as they roll right past him on the assembly line.. one by one..
Imagine spending 1300 on a GPU and it displays XD XD XD XD XD all across your screen...
Then Nvidia trolled you good! xD
Laughing at your financial choices
XD
i had my 1080ti do the space invader glitch lol
@Sean Price its pretty close to xD tho, and ppl want the meme
;) xD
This is a lot of really time consuming, expensive, and exhausting work you guys did. Good job.
Got my GN Pint Glasses all the way in Australia, after drinking from them for a few days I can already feel my hair growing at an alarming rate
Why do we need GPUs anyway?
You guys don't have phones?
👏👏👏
Why can no one say the quote right? It's "Do you guys not have phones!?"
@@prich0382 ty, thought the same!
@ Dick R My Nokia 3310 cant run snake at 160x120 @ 144Hz so i bought 2080 ti to do so.
NO. NO. NO. THIS DID NOT GET 💯 LIKES. NO!
This is the most serious gaming technical channel I found so far... I've watched a lot of videos of other channels and of this specific channel and this guy goes deep into his subject. Thanks
@Mike Smith Your comment is stupid
Thank you GN for doing the science and proper testing of both this and other topics. Cutting through the hype, rumor mills and internet hysteria... Keep up the great work guys.
Wait wtf is that WD Blue drive?
One of our viewers gave it to us! He shot it.
@@GamersNexus MURICAAA
It failed the extremely scientific 9mm test. I would not recommend using this drive for your bullet proof vest. I am currently testing 4tb WD Reds.
@@MustangsbyMatt Be sure to share you bullet proof results.
F
never wise to buy the first batch of any new tech release unless you enjoy being a unpaid test dummy
Truth
S'truth
It's a truth u arrive at after owning and burning out many GPU but most new owners with money to burn or those who bought the marketing BS on an impulse think we are haters for telling them the truth.
That's why I wait at least one year before I purchase gpu's and consoles.
Never preorder ...
Thanks for the solid testing and troubleshooting done. I felt other channels were too quick to parrot the "too hot breaks card" line. None of them offered any proper testing or even an attempt at getting the facts. Great work as always :)
If I'm paying that much money for a graphics card, I would expect extensive testing so I'd have a nearly zero chance of running into a bad card.
I went and bought a Duke RTX 2080 TI and it just fried less than a week in use.
Artifacting and Space Invaders everywhere. Spent 1300 dollars and I got a brick.
>really expensive brick
*looks at NVIDIA stock prices*
oh boy, what a time to live in
I mean the Nvidia stock price was inflated in a pretty insane way due to speculators, who now all are dropping it.
The drop in NVDA stock has more to do with disappointing earnings, the crypto bust and the overshipped unsold cards. Notice how AMD took a hit as well, though a much smaller one?
The RTX doesn't seem to be on the investors radar much if at all.
NVDA is not in a good place right now...wait for the fire sale😯
hi guys, i have came from future, nvidia is the 3rd (nearly 2nd) most valued company rn, have a good day.
As a RTX owner Little worried this is one of the channels you go well in depth and I appreciate it
Got my Asus 2080ti dual OC today. Played an hour... And its dead. FML
Feels bad, man. 😐
playin on my msi ventus 2080 ti for 2 months now,8 Hours a day.works fine
I feel your pain man.
F
Same boat man. Mine arrives back at asus on Monday. Then God knows how long
Just wanted to say thanks for covering this. Have RTX 2070 that exhibits the XD artifacts and just started the RMA process. I really appreciate the GN consumer protection coverage.
Negative stuff is often very vocal. If 0.5% of the buyers got a bad product you would believe it's closer to 20-25%
thanks for taking the time to do the test
I cant stress enough how GOOD OF A JOB you did!Analyses are spot on. Thanks a lot!
F to the gentleman who got the "Worst Card"
f
Mine doesn’t even work straight out of the box
The RMA 2000 Series.
Nvidia is laughing at how they can sell such expensive cards. They decided to show it by creating these xD "artifacts". Some are upside-down this is to express that they are rolling in laughter.
Failures, high price, RTX:ON FPS:GONE, AMD has an opportunity to strike deep and wound the already self wounded beast, but i somehow doubt they will ever release something interesting....
It really makes me worry about the entire industry.
Consider how many gtx 1080 ti they sold.
And they released RX 590 lol
amd strike with RX590 which is bad.
@@weesenpai9056 90%+ of people have midrange cards.It isn't bad,you are just stupid.
Supposidely a 2080 ti has caught fire today.
LTT right?
That's a fucking expensive fire starter log.
@@jasongooden917 I caught the thumbnail yes, didn't watch it yet tho.
@@colynrobinson212 righhtttt, now who's got the hot coco
Surprised it came from an EVGA card.
What the heck happened to the hard drive
A viewer shot it with a glock!
He should of shot his 2080 Ti
I'm testing bullet resistant properties of hard drives. :)
What caliber?
Cavey I tested 124 grain +P 9mm from a Glock 19.
Very thorough review! Well done sir
My card just failed ,Christmas prez for myself that failed on Christmas day, it was a EVGA black 2080Ti
Same card, same thing Xmas present to myself. Just failed with these space invaders and now just black screen. Guess it's why it's a black edition!
All this stuff has still really scared me off buying an RTX card. Definitely NOT buying into this gen.
Just dont buy reference cards buy custom cards, I have the 2080ti strix and never had 1 faulty issue
To be fair, it seems to be mostly cards that eitheir use a 2080 ti fe board or the founder edition cards themselves. Also why would ya need a 20 seriers card, I'm generally curious?
Mustard Gaming custom EVGA XC ultra caught on fire.
@@Dracossaint well I'm a fanboy of strix by asus , and a 1080ti is going for same price as a 2080 strix for same fps so might as well just sell my 1080 and buy a strix 2080ti I dont care about ray tracing, I mainly interested in the nvlink and its potential
@@MustardGamings yeah my zotac 2080ti has been doing great playing fo4vr right now retired my 1080ti
Great video Steve, i find it stunning that nVidia would let such a potentially terrible problem pass QC
"QC" my ASrock, or ECS motherboards.....I used to do RMA for a large company, and you could pretty much tell after 3-5 years of doing RMAs which companies just slap a "QC" sticker on, and which actually do some form of quality control, even if its randomly pulling one out of every hundred off the line and testing them, to the high end "Porsche". "Lamborghini" and other company like QC where your car gets a true test before you even get it in your hands. Or perhaps like Koenigsegg or Pagani who (and i am doing a car price vs GPU price sort of comparison here, where your typical Ford, Chevy, Toyota, etc have 1 out of every so many pulled off the line and spot checked and you pay $30k to $50k for their cars OR you shell out $100k to $1,000.000 or more and your car gets a true comprehensive check, heck, even a $113,780 Porsche 911 Carerra gets a few miles on the engine and drive train at the various Porsche factories, yeah i know a guy that actually does that as his day job, he insists that it becomes slightly less exciting after a few years but still to know that your car gets that kind of QC (and i am not saying that Porsche is perfect, they are not, they have silly flaws and fault codes that stem from to many electronics, but then again all those electronics are what let 20 something year old youtubers with more money than driving experience buy one of their cars and do 190+ MPH or tack it to the track and look like a rockstar, yeah, driver aids have come a long way. anyway back to my point, if you buy a Sapphire 3GB GPU for $50 or a PowerColor GTX for $65 you are not going to get that piece of mind QC check, you might get a sticker, as Steve pointed out, but it is doubtful that your card was actually checked, now if you buy a $23,824 HP nVidia Quadro GV100 or a Lenovo Tesla V100 with 32GB HBM2 for $23,710, or a Quadro GP100 with 16GB HBM2 for $6,792, or even these RTX 2080, 2080 TI, etc for $1,289, $1,379 or the $2,479 RTX 2080 Titan with a lowly 11GB of RAM then you expect, no you deserve to have a actual quality control test performed on your card before having it boxed and shipped, its the way it should be but it seems that some companies....cough, cough, nVidia, cough, are getting a lot lax, to the point of wondering how many millennials are actually working there that such a large scale, 9-10% of these cards tend to suffer from these problems, are "working" there, and by "working" there i mean they take selfies, post on twitter, facebook and basically do the bare minimum for a massive salary and it is completely unacceptable for a company as large as nVidia to let something like this fly by and then to top it off, to give their buyers and loyal followers a bunch of hoops to jump through, i would be calling my credit card company or bank and having that charge reversed and simply sending the obviously flawed product back. So there it is in my long winded glory, hope you got something out of this, and if you like my comments, research, life experience with IT, networks, parts, telecommunications and more, then let me know, join my hobby shop channel and tell me to start a "my real world experience channel" as i have been doing this I.T. and computer related stuff for over 32+ years and there are massive amounts of stories i could tell, now the question is do you want to hear them, simple things like the Best Buy Geek Squad techs telling me that the laptop i was buying (that comes with 8GB of RAM) is only up-gradable to 16GB, when i darn well know (by researching the chipset) that it can handle 32GB, guess who was right? Yup, me, granted the OS needed a update to fully recognize it, unless you like the PC properties screen saying 16GB of 32 usable everytime you look at it, but after the update, straight up 32GB RAM available. so there it is, my current channel focuses mainly on a side hobby of restoring old slot car racers, but i would like to share some of my loads of experience as you cannot learn most of this in a classroom, as Steve could probably attest to as well. I look forward to your comments, and potential subscribstions.
very informative steve!!! Kudos! great job!
Outstanding topic and explanation my friend. Thanks for the share, channel and content.
Since the artifacting cards all show the same artifact pattern on cards with that particular issue, it has to be a systemic failure instead of a random one. I'm thinking something along the lines of a phase margin (stability) issue on the VRAM VRM leading to command/address decoding errors and invalid read/write commands producing the "XO" pattern.
In my 40 years of overclocking I've only ever seen artifacting like this with core issues. Im skeptical its ram.
That "XD" artifact is just hilarious.
Damn a whole year later, guess I just bought one of the XD leftovers
It's interesting to come across this video as I picked one up today with this exact problem, after a good dig around I realised that the weight of the gpu and the heating and cooling cycles may have caused cracked solder joints on the memory nearest the pcie slot.
So I then reworked the 3 memory chips, reassembled the card and supported it in the pc case and fingers crossed the issue is no longer there.
Awesome channel. ✌️😎
Well done. It's clear you folks put in a lot of time on this.
So the big price increase made users more vocal about the issues they experienced. And nVidia had faulty drivers, making the number of issues higher on top of that. Makes perfect sense! Thanks for being so calm and meticulous.
My 2080Super started getting black screens yesterday. Underclocking it by 100MHz seems to have resolved the issue for now, but it's interesting that it didn't develop the issue until now.
I’ve seen other streams where their conclusion is that the cards with Micron brand memory are failing. Do the failed(ing) cards have that in common?
Micro. Memory sucks. GTX 1070s has issues because of it. I hate micron. My 1070 suffered from this.
Just got a 2070 and it bricked in 1 week. This issue is not over yet.
RTX = Real Trash Xperience
Real trash xpensive
Guillotedice guillotedice true ultra HD
Not fake?
bahahaha
My Titan RTX arrived DOA Aug 2019 with error code 43, just got the new one back from RMA yesterday and this one works! I never thought it would happen to me and I've been buying nvidia cards since the BFG 8800 GT!
can you please make an updated video for this, as RTX 2080 Tis and 2070 are dying at an alarming rate. I checked Amazon and Newegg reviews on RTX cards, 50% had their cards fail on them. That's a lot.
I literally just got a desktop with rtx 2070, updated my drivers launched sottr and artifacting 3/7/19
@@mattmcclune5113 oh no! :( sad to hear that. Through GPU-Z check which memory it has, Micron or Samsung, if you are RMAing it, insist on getting Samsung one.
I had a Gigabyte rtx 2070, but i returned it before it would die, and got evga xc ultra one and insisted them to give me from the latest batch, they did and it has samsung memory, playing metro exodus since 3 - 4 days, it's running great.
Got my zotac rtx 2080 ti, died in less than a week. Now they’re sending me an Asus one fingers crossed 🤞
@@Mr16emmanuel when did you buy your 2080ti? this month? Sad to hear it though.
When you receive your Asus one, quickly check which memory it has, if it's Samsung then it'll work fine, but if it's Micron, then it's a red flag. Insist on getting one from the newest batch.
So RTX 2080 is safe then?
Good info and testing, thanks.
This was Nvidias halloween treat for brand loyalty?
It's great that you guys did this!
RMA rates are one thing, but when a large chunk of them are for Catastrophic design flaws/SIDS, that’s anything but normal.
It may be normal rates of issues, but the severity of issues & the surrounding details easily account for the uproar/panic
Back in the day when we had similar problems we audited board-level components and found up to 3% a specific foundry had DOA components or early fail components. Turned out the foundry stopped doing batch testing.
Best you tuber ever...
I hope these companies appreciate you doing the ground work
How the mighty have fallen. I miss 3dfx
Those were the days! I've had a Voodoo 3 3000 3D accelerator (AGP of course!). I remember how ecstatic I was to have my very first 3D accelerator installed. Played every game like a champ (most of which ran like slide-shows without it).
I don’t miss anything about not having anisotropic filtering. Straight bilinear or trilinear looks worse to me than unfiltered (nearest). Ati R300 was the shit; that’s wheb anisotropic became almost free (only applied where needed). Biggest single jump in graphics quality since ever; anisotropic existed since at least geforce 3, probably even geforce 2 and maybe even geforce 1, but it was dog slow.
It lives on in nVidia - they bought it.
Ah yes, still on top with the fastest GPUs, pushing the envelope with new features, and I don't know if you watched the video - the RMA rates are normal. But fallen, sure! Whatever.
Monster 3DFX
Awesome info on these cards. I have seen a friends do it a few times while doing a Premiere Pro "Video Render"
Thats What you get for being a fool to even consider buying crap at premium rates.insane,600 or 700$ was expensive enough for high end cards.over the years just got tired of being exploited.im out.
Ah yes, the fool that wants 60 fps at 4k (they really are a fool if they thought a single GPU could do that!), but at least they tried.... That's like saying you're a fool if you spend $400 on a 240 Hz monitor (which would be totally sick), just because its a premium product. Its not someone's fault if that company just sucks at quality (ever hear of performance cars? Known for their reliability aren't they... But when they work, they are so much more fun than a mom's mini-van!).
I wouldn't buy RTX 2080ti, if they gave me 2x of them, I'd probably just blow them up on LN2 and switch back to something reliable like my 4x R9 Fury because the drivers don't suck. Or I might give them away, not sure.
@@jakegarrett8109 Ray tracing 4k 25fps.jolly fun.
@@TechAlivePT It cant do Raytracing at 4k so what you said doesn't make sense. Also the people that bought the 2080ti's are the same consumers that buy Titan cards.
@@jakegarrett8109 are there even any 4k monitors at 240 hz?
Jake Garrett what you talking about...my 1070 does bf5 4k @ rock solid 60 fps. Had to lower a few things to medium but still looks awesome and runs at 60 fps. Not worth an extra $1200 to run at ultra instead of high in most games.
Why did 53 people give a thumbs down? This video is providing important information that is not common
This is ridiculous... I know not everything is perfect at launch but seriously... even had one burst into flames today. With all these issues I’m definitely not interested in this card anymore.... taking my 1080 ti off the Letgo posting..
Thank you for playing such a critical role in the community and helping out.
Yep... My Gigabyte 2080 Ti just died after a week of ownership, started getting artifacts, then blue screens, then freezes, until it just wouldn't work at all.
Yikes
I was just wondering about the RMA failure percentage. Are they basing this on total units produced, total units sold to distributors/retailers (that may be in inventory but not necessarily in the field) or actual 100% customer units in the wild. There are easy ways to make the numbers look "in the norm".
Q: Steve - Different ram - any pattern?
A friend of mine bought a 2080 (not ti though) and it is already shipped with Samsung RAM.
I guess different ram manufacturers is also the case for the ti version then.
Did you actually check that out?
Greetings from DK :)
It his 2080 still working to this day?
I have a 2070 with Samsung RAM and i have artifacts.
Freakin EXCELLENT analysis.
So should we still be avoiding 20xx cards? Reviews on tons of sites don't show anything good for any of them :(
IcarusLSC avoid them like the plague right now. They’re a dumpster fire of instability.
nvidia's QC is really plummeting.
Watching this in retrospect, I wonder if these cards were part of the 2018 defective micron gddr5 chips?
ua-cam.com/video/0xPc_x3qYEA/v-deo.html
This launch is an enormous fail.
2080ti is still sold out everywhere so not sure what you're basing that on
I wonder if you could find someone to reflow the vram chips/ gpu die and see if it works, that would help in narrowing down the issue to either bad soldering or bad silicon.
It has to work because, Nvidia even said: It Just Works!!! lol
isnt it funny that the one year nvidia decides to make "it just works" one of their key sayings, there are failing cards all over the place from performance to hardware to software.
Does Gameworks...just work?
@@jojj334Q MY 970 just works!my 4 years old GTX 970 G1 GAMING STILL WORKS PERFECTLY FINE(BOUGHT IT NOVEMBER 2014) AND STILL PLAYING EVRYTHING MAX SETTINGS 1440P 30+ FPS SOME GAMES EVEN 60 FPS!
It just catches fire
Dumb question. Ports, drivers and bean parts? Bean parts are a good guess because apparently only old cards do it maybe some part revisions.
Can now play space invaders at 8k 300fps, It Just Works !
Excellent work.
No matter how many times you explain that RMA rates are normal there will always be a mob saying otherwise
Bunch Berge That mob is the people who had to RMA Einstein.
Large parts of the mob do deserve to make noise, to be fair. It'd suck to get a brick and wait a month for a replacement. Some of the customers we were speaking with have had issues getting timely replacements, particularly in non-US regions.
@@GamersNexus I can't even imagine what would happen to my friends in Australia have issues with their 2080TIs from US manufacturers. That's probably months of downtime for them if that happens.
I'd say majority of the mob don't even own an RTX but are rather pissed off about the pricing. Others will probably be outraged regardless.
@@GamersNexus The Mob aren't the ones with bricks, they're failure-cheerleaders. The "Mob" Can't be the ones with bricks, if the Failure rates are so normal/low.
It just happened to me with the msi gaming x trio. Literally the same day out of the box, It got to the point where I couldn’t run a benchmark without an artifacting hard crash
BSOD with any 2080 card while flying in ARK. Very common problem!
Hello! My 2080 ti suddenly started giving artifacts after a couple of months of use. Took it to the store I got it from and they said they would have to test it to verify before they could give me a new one. However, after testing it on their test bench, they came back and said they they didn’t get any artifacts after it running the entire night. They suggest I would bring the entire computer over instead so they could test it with my rig. I decided to take the card home and run some test myself. I ended up reinstalling windows from scratch, installed a couple of games and all of them gave me artifacts after 2-5 min of use. So I basically ended up with taking my entire setup their so they could test it. How is it that they didn’t get any artifacts on their testbench?
I have it happen to me. I just spent 2500 on my computer and cyberpower sent me a graphics card doesn't work. I just code 43
crazy_awesome_dad45 _ sameee It can’t detect the graphics card it has red lines on display
Same things happen with the 2070 cards, I just bought mine and after around 10 hours of usage it black screens... after restarting the PC and booting to windows the screen goes black once I got past the loading screen. Tried re-installing drivers and whatnot in safe mode and even going as far as re-installing windows... re-seating the card, trying out another PCI-E slot and the same shit happens every time. NICE!
I had mine for a month Gigabyte Windforce, first I had those artifacts and now it doesn't boot anymore...
Same issue for me, 2080 ti Gigabyte OC. Did DDU, didn't help. System sometimes reboots properly after quick Safety Mode boot reboot. Driver throws error code 43 now and then. 1600$ here :(
@@RobTayTayJr Mine is at Gigabyte for a month already
I bought a RTX 2080 ti for $1250 and all I got was this brick with a pretty, RGB heatsink on it.
RGB ON
MrTrustUK peasant detected
QC is expensive - in my opinion the manufacturer let this part left to the customers.
Probably it's less expensive to change the returned cards...
Thanx Steve for your always great work!
RMA Rates are skewed because the cards arent even old enough to fail.
Only RMA rates for products that exist for 2 years are properly valid IMO.
This. RMA rates after a few months, riiight. Give it time and we'll see how they perform. I wont be taking a risk and buying one though.
NVidia had a process issue with chips a few years back, class action lawsuit and mass returns in US. Rest world got nothing, had to bin my DELL laptop as geforce chip no good. I won't even buy laptops with discreet GPU anymore.
Is it all the rtx cards (60, 70, 80) that fail? I was thinking of getting an Asus Turbo rtx 2060 with 6gb vram for my first gaming pc, but i’m still not completely sure what’s going on. Has the failure rates stopped after the the cards launched or is it still going on? Cuz most of the complains I see are from like 5 months ago and at some point a month ago, so I’m pretty confused atm lol
I got my RTX 2060 Zotac Twin Fan E Edition about 2 weeks ago (Refer to Zotac for the card, cause theres nowhere else to find info about this particular card,) and it artifacted after a day heck, it didn't even last a full day.I got traumatized and got myself a MSI Gaming X 1660TI instead and has been working like a charm for the past week so far.
I wonder how many of those cards will die over time. I wouldn't feel comfortable having one, knowing it can stop working any time at any time in the future.
I plan to keep my Rog Strix 1080ti for quite a while. The latest gen cards are too expensive for me.
I bought this a year and a half ago with the intention of getting into VR.
I finally got my Rift S and the 1080ti runs it very smooth.
I've seen a poll putting 2080ti failure at around 10%
@steve did you measure the PCIe slot voltage delivery? Pascal had different cards that pulled differing levels of power from the PCIe slot, some of which were over spec. (Palit/gainward from memory)
Could these cards be trying to pull more than 75 watts and running into a limitation of the motherboard to supply the additional power over PCIe slot?
Gotta love the comments!
Steve: We talked to partners in the industry and RMA rates are normal
Comments: That's not correct. RMA rates are not normal. I have no basis for this claim, I simply hate these cards so I'm right and you're wrong.
🤦🏼♂️
I think I can fix these cards. These are symptoms of solder failure on the BGA, very common in high thermal stress GPUs and I have improvised a procedure that only require minimal tools for the repair. I think the main cause of it is that the manufacturers are not using a flux aggressive enough to form a firm grip surface for the solder to wet on the copper pads, which eventually breaks open after thermal cycles. A very powerful flux will be used for the repair and you must completely clean it off after reflow, as the more effective type of flux the more corrosive.
What about replacing the lead free solder with lead solder.
www.quora.com/What-are-the-disadvantages-of-lead-free-solder-vs-lead-solder
Tin whiskers maybe? I imagine some dust added in and you can't see the difference.
"Tin whiskers! Lead was originally added to solder because of tin whiskers. No one is really sure why they grow, but they can grow at prodigious rates and cause failures. There is no clear, repeatable correlation, but elevated temperature, humidity, and voltage seem to have some correlation. Tin whiskers have been known to grow right through conformal coatings. This is especially a risk in modern high density, low current circuit boards."
Cost cuts down the production line maybe they skimped on quality coatings.
www.maximintegrated.com/en/app-notes/index.mvp/id/5250
nepp.nasa.gov/WHISKER/background/index.htm
ua-cam.com/video/DZZSZ80YeAo/v-deo.html
DAMN. RTX was a mistake.
How so?
Yeah how so?
I think he mean that it should be a good graphic card with new technology and good price but it turn itself into expensive brick instead
@@baronsengir187 Haven't you seen the benchmarks? Cuts your fps in half / down to a third for slightly prettier puddles in BF.
@@ToriRocksAmos Yes i have seen the benchmarks and i am excited to see what the other games can produce. And what can be optimized in bf5.
Did you ever figure out what happened to the "Dead 2080 Ti #1: Clock Freeze at 1350MHz" GPU? Having the same issue with a 3090and if works randomly. Most of the time when I stop using it for a while.
2080 ti flirting with disaster. 1200 dollar brick and rtx on reduces card performance and is not a 4k rtx card. 1200 without rtx at 4k waste .
The Overclocker They haven’t been at this low since Fermi...
Flirting With Disaster is a great movie
i vote either a core issue or VRM issue, which you would need a thermal camera to see possibly as components can still be partially functional and still look fine externally.
Sound like a rushed release.
The mighty 1080ti is still the king.
2000cobraguy Hail the legend, hail the 1080 ti
Seriously is. Solid card for half the price. This gen is half baked.
That's why I'm keeping mine and my 1080 in my other system. Great cards. No need to upgrade yet.
1080ti actually had a higher failure rate.
How is 1080ti the king when the 2080ti outperforms it? 🤦🏾♂️
This ruled out the possbility of VRAM thermal issue.
However I'm wondering what's the correct way to locate such problem. For a more (software) engineering method to locate failure under stress test, we would normally reduce the stress or use the seed (if test tool provides) to create a minimal reproducer.
In this case, I don't really think FurMark or 3Dmark is a good tool. They are good stress test tool, but workload is somewhat too noisy.
We need some tool to stress VRAM/shader/CUDA core seperately to locate the root culprit.
Reddit jumping to conclusions? Well I never...
It's been a year since this came out, I won a 2080 ti from nvidia a month ago and just got it, aaaaand it had this issue.
Oh hi guys.
Bought a custom PC from IBP. My 2080ti is artifacting and they are taking their sweet time to send me my replacement card. I have taken the card out and put it back it. It will work normally for awhile then at random times artifact. It could happen at start up or an hour or two in to use. Is there anyway to fix it or is my card done for?
it just works.........oh wait...
"spent $1200 and got a brick" I fucking rolled off my chair laughing Steve! Thanks mate !