*UPDATE: I have reached out to Smove about some of the issues you guys are having with the Smove Mobile, and they told me to direct everyone here: smovestabilizer.com/order/support/ Have you ever used the Smove Mobile on a project? If so, please post a link below so we can all check out your footage.
If you're considering the SMOVE mobile, consider this! They delete and block anyone commenting on their social media if they're not raving about them. I bought the #SmoveMobile. I provided an honest review, and met someone else who also had the same issue with the same model phone, and #Smove deleted both and blocked us to save face. So instead, here's my honest reviews for Smove #mobile #Phone #Stabilizers. Because I don't like being censored. Neither do I appreciate a company ignoring me when I ask to return an item, so I also had to dispute them with my bank since they were not forthcoming with their returns process the first time. Reviews part one and two: www.loom.com/share/dc16744061ab4358bc1d8000bb1c2722 www.loom.com/share/dead5f60a07947be93fb24c0edffac66
Ryan...son, I have to tell you that while some of the functionality of my Smove has some variations, this tutorial you did is THE best one I have ever seen! Obviously while there are other functions/settings I need to learn, this was a HUGE step in actually using this gimbal. We've had this for about 2 years. I got so disgusted with trying to find a website or video that actually provided at least some basic instructions that I just put away long ago. Thanks so much!
I was disappointed that it did not come with a pigtail to charge iPhone. I do love the tripod adapter though, it will take me to another level. After filming with a DSLR and a GoPro, it seems like my Iphone X is my goto lately.
Hi, can you please help, what is your opinion? when I am in autopaning mode (4 times power button) ,I can't manually tilt smartphone and set start or end position, this gimbal motor starts jerking like crazy, what could be wrong here. simple panning right or left is ok, but up or down is just nightmare!
I’ve been told that it’s not possible to manually turn off iPhone stabilization yourself, but for apps that use the camera, the stabilization is off by default, leaving it up to the developer to turn it on or off.
I started using my SMOVE today and the automatic stabilization made it film very weird. That really is a disappointment. How do you make it not fight the auto stabilization of the phone? Any news?
I am really having trouble getting this to go to portrait mode. It works maybe 1 out of 50 times tried so frustrating. I have watched every video I can find on it and it makes it look so simple
Please, help can u make one minute video to show how to make it really follow you? My gimbal dosnt really lock in palce. I think I have a problem in the gimbal.
Hi guys, everything you're showing looks great but since day 1 of receiving the "Smove Stabilizer" we can't access the gimbal parameters, we always get the same message "reading cloud - platform parameters", the app is trying to connect but like 30 seconds after this, always and everytime the same conclusion "reading failure - try again?"...so we can not use all options of this Stabilizer, and that's really annoying...could you please help us?? Thanks
Hi! Sorry you’re having issues! I would try uninstalling and reinstalling the Smove app and see if that clears up any issues. Let me know how it works out!
So you’re not seeing the selections for video, panoramic, slo-mo, etc above the record button when you have your phone positioned vertically? They are showing up for me atm. Try updating your app and see if that helps.
Best video so far on smove. I have a new phone and problems recalibration. Smove shakes, spins and vibrates after a minute. Stops and starts the flip out again.. any suggestions ?
You have to make sure the gimbal is balanced properly before turning it on, and that the phone isn't too heavy for the gimbal. That's the only things I can think of. Sorry you're having trouble, and thanks for watching!
Thanks bro I just got this thing and look in the figure it out so this is a starting point appreciate the help I will have to review more of your videos get this thing down is good you got it peace out
I have a Smove Mobile and I love it. But sometimes it has a mind of its own. Like when i set it up on the tripod, i would set the position i want it in, then like 10 seconds later it slowly starts to rotate. Has any else come across this problem? If you so how did you remedy this???
Back when I made this review, I believe the in-app controls for zooming and focus only worked with iOS devices. It could be different now, but I’m not familiar with using Samsung devices. Sorry! Try to reach out to the manufacturer and see if they can assist you.
Hi guys! My smove mobile just stopped working. When I press the power button the green light lights up but doesn’t turn on. Any help is greatly appreciated.
I bought the pro mobile (Smoves best from what they say)...No trigger...I want to lock the gimbal in place. I'm starting to think that the cheaper version is better. There is no selfie stick on the pro version. The only difference I'm seeing between the two units is you get less with the Pro version.
@@RyanCampFilms I shouldn't have bought what I did. It's nice to some degree but then I figured that I can't even plug an external microphone into the audio out port and I NEED IT! Lame. VERY LAME.
Useful video. Has anyone else have problems with the app (iPhone)? I have trouble getting it to change modes (Slomo, Video, Panorama) consistently. It often gets stuck on one and won’t change.
I received mine yesterday. Unfortunately, the app won't stay connected to the stabilizer, which makes the whole thing useless. I'm using a Galaxy S22 Ultra. There's no support phone number to call, no chat, only email and I still haven't received a reply to an email I sent over a week ago before I bought this. I'm no stranger to this kind of equipment, so I'm pretty sure it's not a matter of operator error. Also, the app you're showing looks nothing like the app I downloaded. There are several versions of the app and I tried all of them. You also have the side buttons, which mine doesn't have! The tracking doesn't work, either.
Sorry you’re having a bad experience! I’ve seen a lot of negative feedback since I posted this video years ago. The gimbal and app have changed quite a bit since I made this video. I would try to return it if you’re not happy.
@@RyanCampFilms I've been trying to do so, but can't get any reply to my emails. I've posted to their FB page but they just keep deleting it. I've sent a FB messenger message but get no reply. I've posted to their FB ad but no comment from them. Seems to be a scam.
Thank you for the helpful video! I just received mine today. Watched your vid and few others. Got it all set up, and tested it out. I had to come back and leave a comment! I was initially concerned I’d have issues. haven’t had any of the issues these other commenters are having. I’m curious if it is truly a hardware/software issue or....(readers pls don’t hate me)... user error?? I don’t doubt there are bugs and kinks for SMOVE to work out. I can say Setting up, and Getting used to a new device, isn’t always intuitive as some others are. I haven’t delved into all issues just read the comments... mine works great. iPhone XS
I have experienced mine getting pretty warm also. It may be normal, but if you experience it getting burning hot or smell something burning, you may need to contact support.
Hi, Greta video ! Before ordering Smove and after having been disappointed with the DJ Osmo2, I was wanting to know if it works with iPhone 7 Plus ? Thanks for your Answer
Piedmont Motion Picture yes, it’s working now. My problem this time is the face detection and object tracking. It follows me for a bit and would suddenly go down.
For the life of me I can’t figure out this device when it synchronizes and it starts doing their chicken chicken like it’s an epileptic seizure, I don’t know how to reboot it but this thing is so unpredictable
Has anyone used this to create a virtual walk through of a home, say for real estate sales. By setting on a tripod, doing a 360 panoramic shot of each room, and stitching together for a virtual walk through?
@@RyanCampFilms I had a same issued today. just tried and when connect the gimbal to smove application and start receording, the sound are lacking behind a few second. i used iphone 7. not sure if there is sofware problem. i check updated firmware but n/a at this stage
I've got one of these, what annoys me about it , it's that the manufacturer wants one single button to do everything, and you have to memorise the number of taps, in the meanwhile you start a kind of a wrestling with that gadget , which acts like an angry cat! i put it at side and got back to the plain ones.
Is there a way where I can have the Smove do a 360 while it's in tripod mode? I'd like to live stream me playing guitar and allow the people watching to see everything around the camera.
Anyone ever get a response from Smove customer support? While I like the product, some features do not work. I've had no luck reaching support. If I had known of this poor customer support I would not have purchased the product. What have I learned? Do not buy anything from an ad on Facebook!
With Facebook offering the 360 Photo function based on landscape series of photos, can the time lapse be set to do a complete 360 landscape shot automatically so I can be part of the photo?
Hey Ryan, great overview! Two questions for you. 1) Does the Smove Mobile system come with a tripod base mount or would you need to purchase that item separately? 2) Zoom function: Is this usable if you’re right handed or would you hold the gimbal in your left hand instead?
Hey thanks! Great questions! The Smove Mobile does not come with a tripod mount, nor does it come with a charging adapter cable that works with my iphone, or the 5 volt sub plug...all things to keep in mind. The zoom function seemed accessible to me regardless of which hand I was holding it in. Hope that helps!
Just opened my Smove and am having a frustrating time trying to make the motion time lapse work properly. The settings make no senses and all I end up with is a :01 clip that is really bumpy. 1) When I hand set the start and end points, is it memorizing all the little adjustments I make along the way? Sure seems like it...instead of only remembering the final point I lock in with the Function button. 2) Having to dig 3 layers deep in the app to set a Motion Lapse is bad enough, but I have yet to see the Time Remaining read anything but 0:00. What should these settings look like? 3) Back on the main screen, there is a time total at the top of the screen, ranging from .5 to 5 minutes. Is that the total amount of time I'd like to Lapse to be when completed? If so, why would .5 be a choice? Frustrated and ready to return this thing...
You can, but due to some sort of legal issue, they weren't able to include the necessary cable in the box. You can find it here: www.amazon.com/dp/B074PMMSQR?tag=piedmontmotio-20
Filmed my first video with it the SMOVE mobile. Check it out.. What mic support/mount would work with it? Saw one on there promotional video, just wondered which one. Plus the iphone x mic socket is against the head of the gimbal, what would you suggest...
Wont work with go pro at all - the ads indicate as :(1) SMOVE MOBILE Receive (1) SMOVE MOBILE Smartphone/GoPro Stabilizer with a built-in extension and powerbank & SAVE 44% and $90 OFF future retail -> Limited quantity -> Prices go up. Please let me know if this will not work with go pro.
I watched that segment on how to change from landscape to portrait mode over and over again and just can't make it work. I don't even see that maneuver in the short SMOVE manual. This is my first gimbal so nothing is intuitive to me yet.
It is a slightly difficult maneuver to pull off. I had to practice it a bit myself. They have updated the Smove Mobile and its app quite a bit since this video was made. It's entirely possible that the functionality was changed? But I'm not sure?
I just got it to work after watching another video. After you press the trigger, you push and hold the function button and the phone just moves itself into portrait mode.
why is the sound so low when recording using the SMOVE app? It is fine when using the iPhone camera? But then you can't use the tele/wide settings on handle? What app do you use when editing?
I just got one of these and after recording video in the selfie mode, the playback is showing in the reversed - mirror image . How do I correct this? Is this a settings issue?
Hi, it’s the same for me. I’m not seeing any setting that can correct this within the app. If you have access to Adobe Premiere, you can use the “Flip Horizontally” effect to correct it.
This would definitely support live streaming, and the mic would depend on the placement of the input and how the phone is placed in the dock. It’s definitely doable with my iPhone 8 Plus.
@@RyanCampFilms Maybe it is that. I move my arm horizontally, but the smartphone's axis doesn't follow the movement properly. I'm wondering if it's the weight of the smartphone that's above what it supports, or if it's just defective, as I bought it used. And thanks for responding!
I bought this gimbal, in part because of your recommendation. I have an iPhone X. The sound does not work with the Smove Mobile app and my iPhone. You cannot hear anything in the video. I tried writing to their tech support several times, and never received even a response. I am returning it, and they have not even issued an RMA. I would beware of this company. They do not stand behind their product.
Piedmont Motion Picture That would be SOOO APPRECIATED Ryan!! Thank you very much. Please me know if you were able to make progress. They have not answered even one of my emails. I will have no other choice but to dispute the charge with my bank.
Great video!! My question is: I am about to purchase a gimbal for use with my iPhone X and Filmic Pro. Which one (regardless of price). Smove, Osmo 2, or Robot? Which do you recommend with the iPhone X and also that can be used in Filmic Pro?
This incident shot almost completely with SMOVE and a Samsung Note9. Only a couple of shots are with a Nikon DSLR: facebook.com/PSNews.us/videos/342156706439897/
Piedmont Motion Picture I tried that and I still getting the original quality. So I really don’t need the slow motion option to get that smooth crisp look for a cinematic view
Ok. I like allow what you said, but at no point to you explain the most basic thing. What button or function do you use to do a video? I’m clear on all else?
Hi Shaun, if your phone is connected to the gimbal you can just tap the function button to take a picture, or hold it down to start recording video. If the phone is not connected you can do the same by tap or holding the red record button on the screen within what ever app you are using.
Thank you for the reply! I eventually got there on my own. Truly appreciated! Not sure why I sent the msg. with so many typo's??? My apologies! How do you use the zoom in / zoom out feature? When I press zoom, in or out, nothing happens? Sure I'm missing something. Have tried all know to try. Thank you!
No worries Shaun! The zoom function should work properly if your phone is connected to the gimbal via bluetooth. You could try restarting the app and the gimbal to see if that works and reconnect them again. Are you using iPhone?
Piedmont Motion Picture I made it happened couple of times by clicking “twice “ the start button, but doesn’t happen always. Would be nice to know how to do it right all the times. Thanks 🙏
Does not fit phones with a 6" screen even though it claims it fits all sizes. Facial tracking does not work. Object tracking does not work. Tech support just says, "facial tracking should work, we are marking this issue as resolved."
Great video! I currently have the Moza Mini MI. I'm finding that whenever I press the wheel on it too use its various functions, I can hear the clicks when playing back my video. Question... Can you hear anything on your video when accessing the buttons on the Smove Mobile?
Do not purchase a Smove Mobile. Their customer support is horrible and they have a 100% No Return Policy. What does that tell you about the company and product? They don’t stand by their product. Make sure you read all the reviews. I purchased the wrong product. I wanted a stick that extended. I bought the wrong one. They won’t take this back. They don’t respond to my tickets. They ghosted me!
There seems to be a few different products out there that are very similar to the Smove Mobile. I’m not sure if they are %100 identical though, as I don’t have access to them. Rebranding is fairly common with electronics and camera gear though, so it wouldn’t surprise me.
I hate all these phone gimbals with the lack of support for phone cases.... Can't be taking out the phone cases all the time. Oh well, guess there's a sacrifice for smoother videos
Update. I have a Samsung S7. Got my Smove Mobile May 25th. Unfortunately I have had nothing but problems. The app crashes a lot. When it doesn't crash my phone runs extremely hot. Anytime I try to change the settings like motor strength, shooting scene, rocker setting, autorotation mode, joystick speed they all just go back to the default settings. I hope you other Android users don't run into the same problems that I have. Sucks I spent $160 for something that I can't use. I'm going back to my handheld camcorder and tripod. Never had these issues using those.
Too late to return it. According to their website you have 15 days from the day you order it to return it. It took 5 days to get here and I spent 2 weeks trying to troubleshoot it with no luck. I just watched another video of a guy that just got his 2 days ago and he's also having all sorts of issues also.
*UPDATE: I have reached out to Smove about some of the issues you guys are having with the Smove Mobile, and they told me to direct everyone here:
smovestabilizer.com/order/support/
Have you ever used the Smove Mobile on a project? If so, please post a link below so we can all check out your footage.
If you're considering the SMOVE mobile, consider this!
They delete and block anyone commenting on their social media if they're not raving about them. I bought the #SmoveMobile.
I provided an honest review, and met someone else who also had the same issue with the same model phone, and #Smove deleted both and blocked us to save face.
So instead, here's my honest reviews for Smove #mobile #Phone #Stabilizers.
Because I don't like being censored. Neither do I appreciate a company ignoring me when I ask to return an item, so I also had to dispute them with my bank since they were not forthcoming with their returns process the first time.
Reviews part one and two:
www.loom.com/share/dc16744061ab4358bc1d8000bb1c2722
www.loom.com/share/dead5f60a07947be93fb24c0edffac66
YEA THEY ARE NICE MAYBE TO AN YOU TUBE GUY BUT THEY SUCK TO A NORMAL CUSTOMER
Ryan...son, I have to tell you that while some of the functionality of my Smove has some variations, this tutorial you did is THE best one I have ever seen! Obviously while there are other functions/settings I need to learn, this was a HUGE step in actually using this gimbal. We've had this for about 2 years. I got so disgusted with trying to find a website or video that actually provided at least some basic instructions that I just put away long ago. Thanks so much!
Thank you! So glad you found it helpful!
I was disappointed that it did not come with a pigtail to charge iPhone. I do love the tripod adapter though, it will take me to another level. After filming with a DSLR and a GoPro, it seems like my Iphone X is my goto lately.
So sorry for the super-late reply! Thanks for watching!
Hi, can you please help, what is your opinion? when I am in autopaning mode (4 times power button) ,I can't manually tilt smartphone and set start or end position, this gimbal motor starts jerking like crazy, what could be wrong here. simple panning right or left is ok, but up or down is just nightmare!
So sorry for the super-late reply! Thanks for watching!
How do you turn off iPhone stabilization, it fights the smove gimbal stabilization and you can't get a good smooth motion
I’ve been told that it’s not possible to manually turn off iPhone stabilization yourself, but for apps that use the camera, the stabilization is off by default, leaving it up to the developer to turn it on or off.
I started using my SMOVE today and the automatic stabilization made it film very weird. That really is a disappointment. How do you make it not fight the auto stabilization of the phone? Any news?
Why when I try to set up the app, it's telling me "no bluetooth connection"?
Sorry for the trouble. Are you using and iPhone?
No-I'm using Samsung S7
Same here, Its never worked. Yes customer service. Took months to connect anyone.
The smove mobile app didn't pick up my phone but the smove mobile 20 app worked just fine.
Btw There's like 4 apps
I am really having trouble getting this to go to portrait mode. It works maybe 1 out of 50 times tried so frustrating. I have watched every video I can find on it and it makes it look so simple
I wish I knew what to tell you, but I had a really hard time getting it to work also.
Yes.. you have to hold the gimball parallel to the ground BEFORE you hold the trigger button otherwise it won't work.
Please, help can u make one minute video to show how to make it really follow you? My gimbal dosnt really lock in palce. I think I have a problem in the gimbal.
If you want it to follow your face, you’ll need to use the face tracking feature. It may have changed since this video was published.
Hi guys, everything you're showing looks great but since day 1 of receiving the "Smove Stabilizer" we can't access the gimbal parameters, we always get the same message "reading cloud - platform parameters", the app is trying to connect but like 30 seconds after this, always and everytime the same conclusion "reading failure - try again?"...so we can not use all options of this Stabilizer, and that's really annoying...could you please help us?? Thanks
Hi! Sorry you’re having issues! I would try uninstalling and reinstalling the Smove app and see if that clears up any issues. Let me know how it works out!
I'm not seeing the word "Video" as a vertical choice in the app. I did finally figure out how to turn on video by the button on the handle.
So you’re not seeing the selections for video, panoramic, slo-mo, etc above the record button when you have your phone positioned vertically? They are showing up for me atm. Try updating your app and see if that helps.
Best video so far on smove. I have a new phone and problems recalibration. Smove shakes, spins and vibrates after a minute. Stops and starts the flip out again.. any suggestions ?
You have to make sure the gimbal is balanced properly before turning it on, and that the phone isn't too heavy for the gimbal. That's the only things I can think of. Sorry you're having trouble, and thanks for watching!
Thanks bro I just got this thing and look in the figure it out so this is a starting point appreciate the help I will have to review more of your videos get this thing down is good you got it peace out
Thanks for watching!
Unboxing mine now, this is a great tutorial!
Awesome! Let me know how you like it! Hope the tutorial helps! Thanks!
Will do, Ill add a link when I create something
I have a Smove Mobile and I love it. But sometimes it has a mind of its own. Like when i set it up on the tripod, i would set the position i want it in, then like 10 seconds later it slowly starts to rotate. Has any else come across this problem? If you so how did you remedy this???
I agree with you and lost my patient with it. It'd do more inside my drawer.
I am having the same issue of auto counterclockwise rotation. Slowly just keeps on turning!! Help Please
Great video Ryan, I am not a filmmaker but your guidance will help me create the videos I need for my business, thank you!!
Hey Tony! Glad I could help in some way.
Can you tell me how to focus the camera in the Smove Mobile app? I'm using it on a Samsung Galaxy S9. Thanks. 🙂
Back when I made this review, I believe the in-app controls for zooming and focus only worked with iOS devices. It could be different now, but I’m not familiar with using Samsung devices. Sorry! Try to reach out to the manufacturer and see if they can assist you.
@@RyanCampFilms thanks for that. 😉🙂
No problem, Barry!
Hi guys! My smove mobile just stopped working. When I press the power button the green light lights up but doesn’t turn on. Any help is greatly appreciated.
Sorry to hear that. Have you tried contacting their customer support yet?
@@RyanCampFilms yes I did but no response .thanks anyway!
@@C_F_I_Care that’s unfortunate. Keep us posted if you find a fix.
I bought the pro mobile (Smoves best from what they say)...No trigger...I want to lock the gimbal in place. I'm starting to think that the cheaper version is better. There is no selfie stick on the pro version. The only difference I'm seeing between the two units is you get less with the Pro version.
To be honest, I would go with an entirely different gimbal brand altogether if you had the choice.
@@RyanCampFilms I shouldn't have bought what I did. It's nice to some degree but then I figured that I can't even plug an external microphone into the audio out port and I NEED IT! Lame. VERY LAME.
Useful video. Has anyone else have problems with the app (iPhone)? I have trouble getting it to change modes (Slomo, Video, Panorama) consistently. It often gets stuck on one and won’t change.
Thanks for watching and sorry for the late response! The gimbals app was a bit buggy tbh.
Can someone help me I have problems to record a video with the appp ,is telling me fail to record a video?
Thank you
Are you using iPhone?
I received mine yesterday. Unfortunately, the app won't stay connected to the stabilizer, which makes the whole thing useless. I'm using a Galaxy S22 Ultra. There's no support phone number to call, no chat, only email and I still haven't received a reply to an email I sent over a week ago before I bought this. I'm no stranger to this kind of equipment, so I'm pretty sure it's not a matter of operator error.
Also, the app you're showing looks nothing like the app I downloaded. There are several versions of the app and I tried all of them. You also have the side buttons, which mine doesn't have! The tracking doesn't work, either.
Sorry you’re having a bad experience! I’ve seen a lot of negative feedback since I posted this video years ago. The gimbal and app have changed quite a bit since I made this video. I would try to return it if you’re not happy.
@@RyanCampFilms I've been trying to do so, but can't get any reply to my emails. I've posted to their FB page but they just keep deleting it. I've sent a FB messenger message but get no reply. I've posted to their FB ad but no comment from them. Seems to be a scam.
Thank you for the helpful video! I just received mine today. Watched your vid and few others. Got it all set up, and tested it out. I had to come back and leave a comment! I was initially concerned I’d have issues. haven’t had any of the issues these other commenters are having. I’m curious if it is truly a hardware/software issue or....(readers pls don’t hate me)... user error?? I don’t doubt there are bugs and kinks for SMOVE to work out. I can say Setting up, and Getting used to a new device, isn’t always intuitive as some others are. I haven’t delved into all issues just read the comments... mine works great. iPhone XS
Hey thanks! Glad everything seems to be working great for you!
I just got mine today, but what I have is the FeiyuTech Vimble 2. Is it the same as the Smove Mobile and just different branding?
I’m not exactly sure about that one?
Question... is it suppose to heat up? I found both my smart phone and the Smove quite warm after trying it out only but for one hour.
I have experienced mine getting pretty warm also. It may be normal, but if you experience it getting burning hot or smell something burning, you may need to contact support.
Hi, Greta video !
Before ordering Smove and after having been disappointed with the DJ Osmo2, I was wanting to know if it works with iPhone 7 Plus ?
Thanks for your Answer
Krys Py yes, it should work fine with your iPhone 7 Plus. I use the 8 plus with mine.
I have an iPhone 7 Plus and yes it works!
how do you change it from front facing camera to rear facing camera?
Are you asking about within the Smove Mobile app?
@@RyanCampFilms from The Mobile App. When I hit the “camera” i con to flip the camera around to front facing…. It does nothing..
My smove mobile doesn’t connect on my bluetooth. It did before but not anymore. Help anyone?
Hi, sorry you’re having trouble. Did you ever get it to work?
Piedmont Motion Picture yes, it’s working now. My problem this time is the face detection and object tracking. It follows me for a bit and would suddenly go down.
I just ordered the pro. I can't get to stabilize and I can not get it to extend or follow.
Sorry to hear you are having trouble. Did you contact customer support? Sorry for the late response!
Is this app still available? Can't find it anywhere
Maybe not? It’s been a long time since I reviewed this product.
I just received my Smove Mobile but it will not pair with my Samsung 9+. Please advise on what i need to do to Bluetooth my phone.
Hi Steve, please refer to the technical support link in the pinned comment above. I hope you get it sorted out! Keep me informed.
I am not seeing this link. Can you please forward to me?
Sir pls provide link to purchase smove mobile, I am from india
MEDICAL PRODUCTS REVIEW Hi, there is a link to order the Smove Mobile in the description of this video.
Plz share that likn
To Learn More About The Smove Mobile, Go Here: www.smovemobile.com
For the life of me I can’t figure out this device when it synchronizes and it starts doing their chicken chicken like it’s an epileptic seizure, I don’t know how to reboot it but this thing is so unpredictable
Still having problems?
@@RyanCampFilms i am having this same issue
Same
Has anyone used this to create a virtual walk through of a home, say for real estate sales. By setting on a tripod, doing a 360 panoramic shot of each room, and stitching together for a virtual walk through?
I haven’t tried that, personally.
Does anyone encounter an issue of sound from the videos recorded using the SMOVE MOBILE lacking behind a few seconds from the footage?
First I've heard of this issue. Are you using iPhone?
@@RyanCampFilms I had a same issued today. just tried and when connect the gimbal to smove application and start receording, the sound are lacking behind a few second. i used iphone 7. not sure if there is sofware problem. i check updated firmware but n/a at this stage
I've got one of these, what annoys me about it , it's that the manufacturer wants one single button to do everything, and you have to memorise the number of taps, in the meanwhile you start a kind of a wrestling with that gadget , which acts like an angry cat! i put it at side and got back to the plain ones.
Sorry you didn't like it! Thanks for sharing your experience!
I need help!!
how to reset the smove mobile ?
I an having really hard time
To reset, I believe you double tap the trigger?
Is there a way where I can have the Smove do a 360 while it's in tripod mode? I'd like to live stream me playing guitar and allow the people watching to see everything around the camera.
I'm not really sure tbh. Sorry for the late reply!
Should you always have the phone case also the phone while using this?
It should be easier to balance without the case on the phone.
Anyone ever get a response from Smove customer support? While I like the product, some features do not work. I've had no luck reaching support. If I had known of this poor customer support I would not have purchased the product. What have I learned? Do not buy anything from an ad on Facebook!
Unfortunately, the customer support seems to be non-existent. If I can help in any way, please let me know.
Can it take the weight of a case and added lenses?
It can, but the users manual does not recommend operating with the case on.
Any tricks on getting gimble to go portrait? I hold trigger, push function and go 90 degrees and nothing.
It took me a lot of tries also. It is a very difficult maneuver to pull off.
When I hold the thing out horizontally it works every time. Try extending your arm out like you are fencing. Hope that helps
With Facebook offering the 360 Photo function based on landscape series of photos, can the time lapse be set to do a complete 360 landscape shot automatically so I can be part of the photo?
So sorry for the super-late reply! Thanks for watching! I'm not completely sure about your question, sorry!
Hey Ryan, great overview! Two questions for you. 1) Does the Smove Mobile system come with a tripod base mount or would you need to purchase that item separately? 2) Zoom function: Is this usable if you’re right handed or would you hold the gimbal in your left hand instead?
Hey thanks! Great questions! The Smove Mobile does not come with a tripod mount, nor does it come with a charging adapter cable that works with my iphone, or the 5 volt sub plug...all things to keep in mind. The zoom function seemed accessible to me regardless of which hand I was holding it in. Hope that helps!
It does come with a tripod mount...it’s hidden underneath the packaging...I almost did not see it.
It does come with a tripod mount. Mine arrived today.
Just opened my Smove and am having a frustrating time trying to make the motion time lapse work properly. The settings make no senses and all I end up with is a :01 clip that is really bumpy.
1) When I hand set the start and end points, is it memorizing all the little adjustments I make along the way? Sure seems like it...instead of only remembering the final point I lock in with the Function button.
2) Having to dig 3 layers deep in the app to set a Motion Lapse is bad enough, but I have yet to see the Time Remaining read anything but 0:00. What should these settings look like?
3) Back on the main screen, there is a time total at the top of the screen, ranging from .5 to 5 minutes. Is that the total amount of time I'd like to Lapse to be when completed? If so, why would .5 be a choice?
Frustrated and ready to return this thing...
So sorry for the super-late reply! Thanks for watching!
How are the five functions at the bottom of the app used? I can press the button (obviously), but then how are the settings adjusted?
So sorry for the super-late reply! Thanks for watching!
Hi from Holland, does it work well with Filmic Pro & Android?
Hello! I don’t have an Android, so I can’t really give advice on that aspect. Sorry!
Can you charge your iphone from gimble while in use? I cant seem to find any videos on this funtion.
You can, but due to some sort of legal issue, they weren't able to include the necessary cable in the box. You can find it here: www.amazon.com/dp/B074PMMSQR?tag=piedmontmotio-20
@@RyanCampFilms link not working
@@TrueSkinJBonds yeah it looks like they had to remove the product for some reason? Sorry! 😔
Filmed my first video with it the SMOVE mobile. Check it out.. What mic support/mount would work with it? Saw one on there promotional video, just wondered which one. Plus the iphone x mic socket is against the head of the gimbal, what would you suggest...
So sorry for the super-late reply! Thanks for watching!
As I see it online. You can also use this for gopro?
Not 100 percent sure?
Hi Ryan, can you recommend an adapter for a GoPro 8
An adapter that works with this gimbal?
Wont work with go pro at all - the ads indicate as :(1) SMOVE MOBILE
Receive (1) SMOVE MOBILE Smartphone/GoPro Stabilizer with a built-in extension and powerbank & SAVE 44% and $90 OFF future retail -> Limited quantity -> Prices go up. Please let me know if this will not work with go pro.
So sorry for the super-late reply! Thanks for watching!
Does the smove mobile hold an iPhone 7 and 8 plus?
Yes, they fit.
Can this gimbal do a motion timelapse while walking step by step towards for ex a building?
that's a good question can it?
So sorry for the super-late reply! Thanks for watching! I'm not sure about your question, I never actually tried that.
I watched that segment on how to change from landscape to portrait mode over and over again and just can't make it work. I don't even see that maneuver in the short SMOVE manual. This is my first gimbal so nothing is intuitive to me yet.
It is a slightly difficult maneuver to pull off. I had to practice it a bit myself. They have updated the Smove Mobile and its app quite a bit since this video was made. It's entirely possible that the functionality was changed? But I'm not sure?
I just got it to work after watching another video. After you press the trigger, you push and hold the function button and the phone just moves itself into portrait mode.
Glad you figured it out!
Ordered mine and can’t wait to get it next week to start filming!
Have fun!
Hi just purchased this today. Do you know if they will be releasing a tripod for this model?
So sorry for the super-late reply! Thanks for watching!
Thanks so much!
Thanks for watching!
I just got mines and thank you for the review. Mines came with a tripod to connect to the bottom of the gimbal. Now time to experiment...
Awesome! Have fun!
There are 4 apps in the Play Store. Which one do I use?
It's been awhile since I used this gimbal, there may be a newer app that I am not aware of?
My phone is already balanced but my handle shakes uncontrollably and shuts off. Know any reasons behind this?
That’s usually what happens when the gimbal can’t handle the weight of the mobile device.
@@RyanCampFilms I am using the Samsung note 8 without a cover.
@@RyanCampFilms thank you for replying
cannot get smove mobile app to pair
So sorry for the super-late reply! Thanks for watching!
How do you switch from back to front camera?
Unfortunately, I don't remember much about this app or gimbal. Thanks for watching and so sorry for the late reply!
why is the sound so low when recording using the SMOVE app? It is fine when using the iPhone camera? But then you can't use the tele/wide settings on handle? What app do you use when editing?
🤔 I don’t think I’ve ever noticed that. I edit all of my footage with adobe premiere pro.
My Zoom buttons on the side marked W T is not working.
Nevermind! It worked once I dowloaded the SMOVE App. Also: there are two SMOVE apps in the App Store, only one of them is the correct App to download.
Oh! Glad you got it sorted!
I just got one of these and after recording video in the selfie mode, the playback is showing in the reversed - mirror image . How do I correct this? Is this a settings issue?
Hi, it’s the same for me. I’m not seeing any setting that can correct this within the app. If you have access to Adobe Premiere, you can use the “Flip Horizontally” effect to correct it.
Piedmont Motion Picture Thank you! I
New to this. Would this support live feed? Say FB or maybe a mic?
This would definitely support live streaming, and the mic would depend on the placement of the input and how the phone is placed in the dock. It’s definitely doable with my iPhone 8 Plus.
Can you show how to go live on facebook using the smove mobile with iphone 8
It didn't work very well in portrait mode, unfortunately.
Balancing?
@@RyanCampFilms Maybe it is that. I move my arm horizontally, but the smartphone's axis doesn't follow the movement properly. I'm wondering if it's the weight of the smartphone that's above what it supports, or if it's just defective, as I bought it used. And thanks for responding!
when i pair the smove mobile app the shutter button controls my volume
Are you using iPhone? Or an android device?
You mentioned the iPhone in terms of what can be done with the gimbal, do you know how compatible the gimbal is with a Samsung Galaxy S9 (android)?
I’m not familiar with Android devices, sorry! 😞
Nice videos thanks 🙏
Thanks for watching!
I bought this gimbal, in part because of your recommendation. I have an iPhone X. The sound does not work with the Smove Mobile app and my iPhone. You cannot hear anything in the video. I tried writing to their tech support several times, and never received even a response. I am returning it, and they have not even issued an RMA. I would beware of this company. They do not stand behind their product.
Hey there! I’m really sorry to hear that you are having so much trouble. I’ll reach out to them as well and see if I can get a response for you.
Piedmont Motion Picture That would be SOOO APPRECIATED Ryan!! Thank you very much. Please me know if you were able to make progress. They have not answered even one of my emails. I will have no other choice but to dispute the charge with my bank.
What kind of phone u shooting on ?
iPhone 8 Plus
hope there's a firmware update for android bluetooth access for video
That would be nice.
Great video!! My question is: I am about to purchase a gimbal for use with my iPhone X and Filmic Pro. Which one (regardless of price). Smove, Osmo 2, or Robot? Which do you recommend with the iPhone X and also that can be used in Filmic Pro?
Thanks! Personally, I would go with the Osmo.
this was really good!
Thank you!
This incident shot almost completely with SMOVE and a Samsung Note9. Only a couple of shots are with a Nikon DSLR: facebook.com/PSNews.us/videos/342156706439897/
Thanks for sharing!
Thank you!
You’re very welcome!
Great video! Thank you! Appreciate all the detail, concise info and close up shots of the product. :)
Thank you so much!
How do I make the camera face me?
Depending on what app you are using, there should be an icon to reverse which camera you are shooting with, the front or rear facing camera.
Can this do inception mode shoot ?
Not that I've seen?
This looks like a awesome gimbal, I would love to try it out, is it available in stores? Or only sold online.
So sorry for the super-late reply! Thanks for watching!
How do you get the slow motion effect. I feel like I the guys I’m following aren’t responding to their subscribers 🤔. Help anyone
Hey DJ! To achieve slow motion, you’ll need to film at a higher frame rate. 60fps or 120fps.
Piedmont Motion Picture I tried that and I still getting the original quality. So I really don’t need the slow motion option to get that smooth crisp look for a cinematic view
Which app and phone are you filming with?
Piedmont Motion Picture I’m filming on my iPhone X and I’m using the smovemobile app
Great vid! I never once felt I was wasting a second of my time. I hope you're making lots of
money from your talents. :)
Thank you so much! Glad you found the video enjoyable!
Do you know if it will work on a tripod and track? This could be genius.
So sorry for the super-late reply! Thanks for watching!
Ok. I like allow what you said, but at no point to you explain the most basic thing. What button or function do you use to do a video? I’m clear on all else?
Hi Shaun, if your phone is connected to the gimbal you can just tap the function button to take a picture, or hold it down to start recording video. If the phone is not connected you can do the same by tap or holding the red record button on the screen within what ever app you are using.
Thank you for the reply! I eventually got there on my own. Truly appreciated! Not sure why I sent the msg. with so many typo's??? My apologies! How do you use the zoom in / zoom out feature? When I press zoom, in or out, nothing happens? Sure I'm missing something. Have tried all know to try. Thank you!
No worries Shaun! The zoom function should work properly if your phone is connected to the gimbal via bluetooth. You could try restarting the app and the gimbal to see if that works and reconnect them again. Are you using iPhone?
Hi Ryan. Thanks again! Yes, using an iPhone 6s. Will reboot the app and try it again later. Truly appreciated!
Question, how do I change mode from selfie to front view while in recording ?
Thanks 🙏
Hmm. I'm not sure this is possible? But, I will look into for you.
Piedmont Motion Picture I made it happened couple of times by clicking “twice “ the start button, but doesn’t happen always. Would be nice to know how to do it right all the times. Thanks 🙏
Awesome! I'll be watching this again when mine comes in the mail!
Awesome!
Does not fit phones with a 6" screen even though it claims it fits all sizes. Facial tracking does not work. Object tracking does not work. Tech support just says, "facial tracking should work, we are marking this issue as resolved."
Sorry you're having so many issues, Eric! 😕
I’ve seen ppl use this without taking of the phone case
You can, it may just mess with the balance a bit, depending on how heavy the case is.
Does this work with all phones
Charity Lee the question should be - is it work itself ? Try Osmo, too many problems with smove
So sorry for the super-late reply! Thanks for watching!
Great video! I currently have the Moza Mini MI. I'm finding that whenever I press the wheel on it too use its various functions, I can hear the clicks when playing back my video. Question... Can you hear anything on your video when accessing the buttons on the Smove Mobile?
Great question! Not that I’ve noticed...
Piedmont Motion Picture thanks for the reply!
Piedmont Motion Picture thanks for the reply!
Great tutorial, using the Smove to improve my videos. I appreciate your great work. Have an awesome day and Leave-No-Doubt
Hey thank you! I appreciate you too! Thanks for watching!
double tapping doesnt work for me/
They’ve updated the app quite a lot since this video was made. It may be a feature they’ve removed or changed?
Do not purchase a Smove Mobile. Their customer support is horrible and they have a 100% No Return Policy. What does that tell you about the company and product? They don’t stand by their product. Make sure you read all the reviews. I purchased the wrong product. I wanted a stick that extended. I bought the wrong one. They won’t take this back. They don’t respond to my tickets. They ghosted me!
😞 Sorry you’ve had such a bad experience.
I'm confused. I have a *vimble 2* that looks exactly like the *smove mobile* , I'm totally confused, lol, some one plz give me an explain
There seems to be a few different products out there that are very similar to the Smove Mobile. I’m not sure if they are %100 identical though, as I don’t have access to them. Rebranding is fairly common with electronics and camera gear though, so it wouldn’t surprise me.
I hate all these phone gimbals with the lack of support for phone cases.... Can't be taking out the phone cases all the time. Oh well, guess there's a sacrifice for smoother videos
I’ve actually forgot to take my case off a few times when using the Smove, and it still seemed to work okay, but it can’t be good for it...
Tengo 1 pero se vuelve loco
😬
helpful :)
Thanks! Glad it helped you!
Thanks Ryan! Is there such a thing as a lapel mic that would work... or just anything to use with the SMOVE to make for better audio?
You might want to try the Rode VideoMicro: www.amazon.com/dp/B015R0IQGW?tag=piedmontmotio-20
Piedmont Motion Picture yep, been looking at options. Would love a Bluetooth version… But that would disconnect you from the Smoove app
Piedmont Motion Picture actually looks interesting - I’m wondering if the gimbal would hold it and still flow freely
Update. I have a Samsung S7. Got my Smove Mobile May 25th. Unfortunately I have had nothing but problems. The app crashes a lot. When it doesn't crash my phone runs extremely hot. Anytime I try to change the settings like motor strength, shooting scene, rocker setting, autorotation mode, joystick speed they all just go back to the default settings. I hope you other Android users don't run into the same problems that I have. Sucks I spent $160 for something that I can't use. I'm going back to my handheld camcorder and tripod. Never had these issues using those.
Yikes! I’m sorry you’re having so many problems. Are you able to return or exchange the Smove?
Too late to return it. According to their website you have 15 days from the day you order it to return it. It took 5 days to get here and I spent 2 weeks trying to troubleshoot it with no luck. I just watched another video of a guy that just got his 2 days ago and he's also having all sorts of issues also.
Best gimbal? No. Cheap quality, terrible support, long wait to get your gimbal and even if you get it 50% it'll work. This company is scam
I personally would recommend the Osmo Mobile. I haven’t had any issues with my Smove gimbal, but you’re not the first person to voice concerns.