From my experience, Thai Air Business class in long haul flights is bad and disappointing: When I booked my return business class tickets from Germany to Thailand, I chose both flights in new planes, but just a few days or weeks before the flight date Thai Airways changed both for OLDER PLANES, aged and less comfortable. Also they didn't respect my seats number bookings. The business class SEATING were BAD for anybody taller than 170 cm, the rows were too close excepting two rows. The AUDIO-VIDEO SYSTEM HAD CONTINUOUS INCIDENTS, it was impossible to watch movie o listen music without suffer shutdown several times. Also some of the headphones give a horrible sound. The crew was used to this; they had to reset the system several times during the flight. AC: the business cabin temperature was too cold, frozen. I wasted my first 5 days in Thailand on bed, sick because of it. FOOD: just regular. DRINKS: wines were served 10-15 minutes later than food, too late and unacceptable for a Business class. BOARDING and Security: there was no a different queue and finger for business passengers, it was together with economy class. VERY POOR CUSTOMER SERVICE, horrible, Air China standard. They made me miss a connecting flight in Bangkok due to the long delay in the arrival of the Thai Air flight. They did not take responsibility for anything, nor did they provide any solution or compensation, and they treated me very disrespectfully, demonstrating that customer service and satisfaction is a concept unknown to Thai Air, nothing to do with European standards. Score for the long haul business class in Thai Airways: FAIR to BAD After that deceiving and disappointing experience and the poor quality, I have never flown with Thai Air again. There is a good choice of much better airlines: Turkish, Qatar, Singapore, Lufthansa, Cathay,...
It is sad to hear that you didn’t have a good experience with Thai Airways, but I hope it will be better next time as they are recovering. ✈️😊 Personally, I feel like they are starting to improve now and I’m looking forward to fly with them again soon! Let’s see how they are like now!
I Like The Thai Cuisine Aboard Out Of Bangkok .Great Video
The food was great! Thank you for your positive comment! ☺️
Nice video ! FYI, since october 2023, Thai Airways departure is in CDG Terminal 1, with access to Star Alliance Lounge, better than Air France T2.
Thank you for your information 🙏! 😊
This was a great flight ✈️! Do you agree???
Thank you for this video, very informative.
You’re welcome! ☺️
Very good
It was a great flight! ✈️ Thank you for your comment! I appreciate it! 🙏
บินกี่ชั่วโมงครับ
777 300 ER are too old now. Stick to A380 and 787 for long haul
Personally, I think it depends on the seat itself as well as the service provided by the airline 💺✈️
From my experience, Thai Air Business class in long haul flights is bad and disappointing:
When I booked my return business class tickets from Germany to Thailand, I chose both flights in new planes, but just a few days or weeks before the flight date Thai Airways changed both for OLDER PLANES, aged and less comfortable. Also they didn't respect my seats number bookings.
The business class SEATING were BAD for anybody taller than 170 cm, the rows were too close excepting two rows.
The AUDIO-VIDEO SYSTEM HAD CONTINUOUS INCIDENTS, it was impossible to watch movie o listen music without suffer shutdown several times. Also some of the headphones give a horrible sound. The crew was used to this; they had to reset the system several times during the flight.
AC: the business cabin temperature was too cold, frozen. I wasted my first 5 days in Thailand on bed, sick because of it.
FOOD: just regular.
DRINKS: wines were served 10-15 minutes later than food, too late and unacceptable for a Business class.
BOARDING and Security: there was no a different queue and finger for business passengers, it was together with economy class.
VERY POOR CUSTOMER SERVICE, horrible, Air China standard. They made me miss a connecting flight in Bangkok due to the long delay in the arrival of the Thai Air flight. They did not take responsibility for anything, nor did they provide any solution or compensation, and they treated me very disrespectfully, demonstrating that customer service and satisfaction is a concept unknown to Thai Air, nothing to do with European standards.
Score for the long haul business class in Thai Airways: FAIR to BAD
After that deceiving and disappointing experience and the poor quality, I have never flown with Thai Air again. There is a good choice of much better airlines: Turkish, Qatar, Singapore, Lufthansa, Cathay,...
It is sad to hear that you didn’t have a good experience with Thai Airways, but I hope it will be better next time as they are recovering. ✈️😊 Personally, I feel like they are starting to improve now and I’m looking forward to fly with them again soon!
Let’s see how they are like now!