JUSTIFIED?!?

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  • Опубліковано 15 гру 2024

КОМЕНТАРІ • 117

  • @michaelclark2872
    @michaelclark2872 12 годин тому +16

    I worked in the auto industry for ten years transporting vehicles to and from auctions and delivering them to customers. I learned two things 1. Most car sales people will tell whatever lie necessary to make the sale.2 Car sales people never under any circumstances admit to telling a lie

  • @jimrobison768
    @jimrobison768 16 годин тому +30

    If you believe that the dealership offered him a full refund (not a partial refund or credit toward another car) you are delusional. After 45 years in the car business in new, used, leasing and as a wholesaler this did not happen the way the dealership says it did . If he was offered a check for what he paid and the deal was going to be unwound completely this wouldn't have happened. I moved on from the car business after 45 years because it had become so slimy. He signed an AS IS and legally the dealer was in the clear but a new car dealer shouldn't be selling garbage to the public no matter how many legal forms they have signed, it's just not good business.

    • @dvader3263
      @dvader3263 7 годин тому

      Only 45 years? Why so soon?

  • @nycarpenter
    @nycarpenter 19 годин тому +25

    A new car dealership should never sell a wholesale vehicle to the general public! The dealership is in desperation mode. Do not believe the dealership as they are full of shit. Had the dealer not sold a shit box, they'd never had this situation! Bottom line is the dealer resisted the return from the get go, only after the buyer is infuriated do they try to fix the situation. Driving a car through the doors is simply crazy but don't you dare tell me the dealership was receptive to make the buyer whole...

    • @kmb957
      @kmb957 18 годин тому +2

      So if someone is a mechanic looking for a cheap car and sees one sitting in the back of a lot, he can't inquire about cost and documented repairs? At the end of the day, it's a vehicle with a price. Taking it to auction is the same thing. Some other dealer will buy the car and try selling it. Wholesale cars don't go to the junk yard.

    • @nycarpenter
      @nycarpenter 16 годин тому +2

      I've been doing this for 40 years. A wholesaler gets the car cheap at auction, etc, and has reconditioning done on vehicle. This is why the legacy dealer dumps crap at auction and to wholesalers. The car should have never been sold to walk in customer! This is how you get a bad reputation...

    • @jimrobison768
      @jimrobison768 16 годин тому +2

      With 45 years in the car business and 18 of those as a wholesaler I 100% agree. Back many years ago the new car dealers sold these cars to a wholesaler because they knew there would be trouble with the car and a hit to their reputation if they sold "junkers" to the public. Now they seem to not care and are after every dollar they can get. It wasn't a good idea 40 years ago and still isn't a good idea. If this dealer (who I know and have dealt with) really was going to return the money and unwind the deal this wouldn't have happened. More than likely they wanted to have him use the money he had paid as a down payment on another car, not a full refund.

    • @jimrobison768
      @jimrobison768 16 годин тому

      @@kmb957 As a wholesaler with many years of experience, it is NOT the same thing. The dealers I worked with KNEW 100% that they would never hear back from me about problems with a car. They knew I was a professional and relied on my experience and had to take losses as part off doing business. A retail customer often will come back and post online negative comments even if they bought the car "As Is" The dealer know they won't get sued or have a car driven through their windows selling to an auction or wholesaler. Some dealers just haven't complete learned that lesson and are trying for a few extra dollars.

    • @johnharris7191
      @johnharris7191 16 годин тому +4

      The buyer is responsible for checking the vehicle out mechanically before purchase. If they choose to skip it then it's on them.

  • @wayneperry965
    @wayneperry965 18 годин тому +23

    I doubt the dealership was going to refund him. This sounds like damage control.

    • @fpsinvader
      @fpsinvader 13 годин тому +1

      Yeah they probably told him no or gave him much less than what he paid . He got upset and did what he did . Not saying the dealership is at fault legally they’re not but I don’t think the dealership did “everything they could” to make this man whole

  • @IllegalAlien-i5i
    @IllegalAlien-i5i 16 годин тому +13

    He took off the jacket, thinking/hoping he might get into man to man combat.
    Automobile dealerships and salespeople are dishonest.
    I have witnessed salespeople from dealerships at auctions buying used vehicles (usually prestigious brands)to claim they were trade-in for new from their perspective dealerships.
    All USED car sales should be considered 'AS IS', unless still under manufacturer warranty.
    Buyers Beware!

  • @rodneyhirsch2340
    @rodneyhirsch2340 16 годин тому +16

    I agree with you. No warranty means just that. People don’t want to accept responsibility.

    • @Troy-y5g
      @Troy-y5g 12 годин тому

      So if you think the dealer knew nothing was wrong with it your an idiot

  • @mikemayers8672
    @mikemayers8672 12 годин тому +7

    Buying a car is extremely energy draining process. They will make you wait for hours just to go from one step to the next, its a policy in some dealerships to soften you up and I've experienced it myself several times. Person who's on edge and buying a cheap junky car can be a ticking time bomb. There are many cars I'd love to test drive and possibly upgrade my current car which is still relatively new but I am hesitant to go to a dealer and deal with a random salesperson. Yuu really have to be in the mood to do it.

  • @briandonald
    @briandonald 16 годин тому +7

    From what I've seen here in Michigan, most of the "as is" wholesale vehicles are sold from the "Buy here, pay here" used car lots.

  • @the-bu3lb
    @the-bu3lb 19 годин тому +21

    Wait you said he smashed it into the building because driver demanded a refund. Well u just said that the refund was offered back from this Tyler person if that was the case he wouldn’t have smashed into the front of the building

  • @tinyhauslife
    @tinyhauslife 16 годин тому +4

    Bro had a mental break for sure, he checked out like it was a hotel lol

  • @Booblickoff
    @Booblickoff 19 годин тому +21

    They are all crooks

  • @christos881
    @christos881 15 годин тому +5

    People want the cheaper as is price but not the as is responsibility.

  • @mikemayers8672
    @mikemayers8672 14 годин тому +3

    I know a situation where a friend of mine leased a Toyota Corolla without knowing what they were signing because they never been to a dealer before. So the next day they went back and threw the key down and made the dealer change the lease to a finance purchase.

  • @matw1x
    @matw1x 10 годин тому +3

    Homie be making gym gains💪

  • @milehimango
    @milehimango 18 годин тому +4

    Interesting reaction, but he had options. Snapped and regretted that move. Looking good Ben!

  • @eighty6films
    @eighty6films 10 годин тому +1

    We call that a “Utah return” around here in CA
    The adrenaline rush causes you to feel HOT. Like when you drive a vehicle into a building…

  • @Oregoncoast30
    @Oregoncoast30 15 годин тому +4

    Ben, I agree this guy has had some kind of mental flip. But I seriously doubt the dealership offered him what they said they did. Most people (and maybe this guy was just mental), would have taken their money back. Or learned their lesson and picked out another car...taken it to a mechanic to figure out what they were "in for" before signing on the "dotted line". But driving it into the front of a dealership is "mental". But bottom line, the majority of dealerships (If not all) don't make you feel you got a fair deal, and give you a good customer experience. I've never had a positive experience at any dealership.

  • @brokeboy87
    @brokeboy87 20 годин тому +15

    I almost want to buy a Subaru after watching this

  • @steveh545
    @steveh545 15 годин тому +3

    Thanks for your take on the matter.

  • @chrisdakins2010
    @chrisdakins2010 16 годин тому +2

    A lot of people have taken on the attitude that they’re not accountable for their decisions. He read and signed all those documents and still thinks he got ripped off? Do dealers need to start laying dog crap on the hoods of those junkers just to help illustrate what they’re selling? They even offered him a refund! Dude took his coat off because that’s what they do in movies before kicking ass!

  • @killerb5726
    @killerb5726 17 годин тому +3

    Never justified, he could have killed someone.

  • @grandmaster4142
    @grandmaster4142 12 годин тому +2

    It reminded me of the 80’s discount tire commercial where grandma threw the wheel 🛞 at the window 😅

  • @wanted-33
    @wanted-33 14 годин тому +3

    Life is tough. It's tougher when you're stupid.

  • @andrewriley3483
    @andrewriley3483 18 годин тому +7

    While I don't justify this customer's action, I believe that you are sugar coating the situation for the dealership. As you stated, they gave him the option to buy back the car or get a next car equivalent to the same price. I find it hard to believe if that's what they said it would have led to this action. It's just not making any sense on your side. Typically people I know that bought vehicles as is. It was minor wear and tear or scratches ect. Not a complete lemon. That doesn't make any sense unless you're buying it from an auction for little to no money. Again, I may be wrong, but what you're trying to justify is just not making any sense unless this guy was a complete nut case 🤯. Which base office actions he possibly is?

    • @BenHardyCars
      @BenHardyCars  14 годин тому +1

      The guy literally said he blacked out with rage

  • @MinhTo-k9z
    @MinhTo-k9z 18 годин тому +3

    Add this to your car buying guide

  • @delraysmith6593
    @delraysmith6593 17 годин тому +3

    He obviously had something else going on other than buying a POS car.

  • @paulpryor850
    @paulpryor850 18 годин тому +3

    So, my 24' Toyota Tacoma, which I bought outright brand new. Is less than perfect! I went to the Toyota dealersip 5Xs to have the issues resolved. I'm taking it back, weather permitting to have the vehicle touched up. Because the dealership brings in an outside vendor to do this work. Which will not remedy the problem. I had to replace the tires and install full coverage mud flaps. Toyota's paint chip guy may fix the chipping issue. However, it will not resolve the dirt in the paint or the spotty missing clearcoat. It took the vehicle back the very next day. After washing and detailing the vehicle. Consumers have 72 hours to back out of a major purchase. When I said I wanted my money back at 43 miles. The dealer should have honored the law. Instead, they're making me keep a defective vehicle with flaws. Now, I have to go through the BS of Lemon Lawing this vehicle. The last time I had to take my truck to the dealership for them to inspect the paint. I had my father pick me up! Their reply was, "Are you leaving." "Yep! I'm not sticking around to watch a bunch of monkeys screwing a football." I told them to give me a call when I can pick up the truck. I already had a hotrod shop, and two reputable autobody shops inspect the paint. They said it needs disassembled, stripped, and repainted. I left, and when I returned. I was in my diesel truck hauling an equipment trailer. I loaded the Tacoma up and hauled it away. It's not a good look for the dealership. Weather permitting, I'll be taking the vehicle down the same way. Im not going to drive this vehicle anymore. Since I bought a new F-150 XLT 303A package on Black Friday. Toyota should have stepped up and put me in another Tacoma months ago. Or canceled the deal and refuded my money. So, now they can deal with a disgruntled customer. Towing a brand new Tacoma back and forth. I guess I could have crashed through the front door of the dealership to get it repainted........

  • @JoeSmith-nu8oo
    @JoeSmith-nu8oo 17 годин тому +3

    Big Ben looking like a Pro Baller😆 Who you signing with bro?? Go Chiefs🥳

  • @LIvey-fv8ct
    @LIvey-fv8ct 14 годин тому +1

    There is no justification for what he did. He should have gotten the car inspected before purchase. There should be no expectation of a perfect car priced at $4000. The car runs so even if some repairs need to be done he had some time to fix them. All cars will need maintenance and repairs at some point.

  • @jasonperson9080
    @jasonperson9080 14 годин тому +2

    Yeah, the dealership’s not gonna give him a refund they’re full this guy’s full of shit they’re lying. They never do that if they did that they would be out of business.

  • @ranran2218
    @ranran2218 13 годин тому +1

    If the car had that many issues the dealer had no business selling it. They should have fixed those issues before selling it

  • @michellestreeter4368
    @michellestreeter4368 12 годин тому +1

    Whatever the case is, he clearly needs help

  • @TREVORJB101
    @TREVORJB101 5 годин тому +1

    100% justified

  • @DuyenNguyen-ui6mo
    @DuyenNguyen-ui6mo 20 годин тому +4

    There was no reason for his actions. Most Dealers these days are changing the way they do business as they are in dire straights themselves. He could have taken another vehicle as it was the option presented to him by the manager or found out everything about the one he bought.

  • @savillecreations8046
    @savillecreations8046 15 годин тому +2

    Several assumptions were made in this video. For sure this person should not have done what he did and thankfully no one was hurt. I hope he gets the help he needs. But I have dealt with enough car dealerships over the years, including a Tim Dahle dealer just a week ago that if you didn’t go in having a mental breakdown, there is a good chance you will leave with one! The games they play is endless. I wouldn’t put it past them to have taken advantage of someone who was having emotional challenges. And just because he signed papers does not mean he wasn’t pressured or manipulated to do so….just like most people are pressured. But at the end, it’s likely going to be his word against theirs.

    • @waynek805
      @waynek805 14 годин тому

      Unfortunately, people sign a bunch of paperwork in various situations nowadays without taking the time to understand what they are signing. But if he signed a document stating that he was fully informed the car did have known issues, and he was acknowledging that and buying it as is with no warranty, this is all on him.

    • @BenHardyCars
      @BenHardyCars  14 годин тому +2

      I hate when dealers play games, but if you’re an adult and you sign paperwork, then that’s on you.

    • @savillecreations8046
      @savillecreations8046 14 годин тому

      @@BenHardyCars we don’t know the full mental state of this man…however…you can still sign documents but not have been in the mental state to have done so. They aren’t mental health therapist but often they still take advantage of people-le.

  • @UtahNick71
    @UtahNick71 3 години тому

    I’ve threatened to do this before. Probably because those Subaru’s beep so much. He just couldn’t take it anymore.

  • @mjrtensepian1727
    @mjrtensepian1727 16 годин тому +1

    Almost everything/one is a crook/scam/racket these days. It deserves outrage; more and more people will act out.

  • @KarlJames-u7w
    @KarlJames-u7w 10 годин тому

    It depends what state it is sold in...some states require 30 day refund or exchange no matter the vehicle. That's why in those states the dealers just send them to auction if they are in that bad of condition.

  • @ryanfraley7113
    @ryanfraley7113 12 годин тому

    People in the working class are pissed off right now, between denied claims in health insurance with sky high deductibles and copays and the super overinflated prices. Not justifying driving a car into the dealership but folks have hit their breaking point.

    • @BenHardyCars
      @BenHardyCars  12 годин тому

      We do have broken systems

    • @JohnWilliamson-qd4px
      @JohnWilliamson-qd4px 10 годин тому

      This video should be a cautionary tale to all car dealers. In the Age of Trump folks won't simply take getting screwed over (justifiably or not) lightly. They're now emboldened by this incoming POTUS to be as unhinged and violent as they want to be. The old days of just unloading garbage on buyers while justifying it as 'as is' could become future cases of mass shootings. Is it too much to ask for a dealer to provide a complete diagnostic report or Carfax to potential buyers?

  • @krisv6496
    @krisv6496 2 години тому

    They shouldn't have sold the guy a wholesale piece. Profit over doing the right thing was the causal reason for this.

  • @rezamoradi4073
    @rezamoradi4073 11 годин тому +1

    Well said, as usual!

  • @KenMcCune-wb3jp
    @KenMcCune-wb3jp 17 годин тому +1

    Ben this is a good video people should watch this video they might learn something

  • @ArkLeaf73
    @ArkLeaf73 16 годин тому +1

    Interesting topic. Agree that they person had a mental "break"...too many people around us are struggling and their frustration levels are high...we need to understand and work to reduce this sentiment overall. However, doesn't give the excuse to break the law and should have his day in court.
    In regards to the vehicle...legally dealership didn't "do" anything wrong but I would hope that businesses start to look at their reputation and really define how they want to operate their business. If the car was a problem there are 2 other choices...a) don't take the trade in or b) render it a salvage title / scrap it...the fact is the dealership took the car in as a trade in order to facilitate the sale of another car that they gained benefit from. This is where the issue stems from...just because legally you can do something doesn't mean you should do it. They should not have sold that car in the 1st place...good companies serve to protect their customers even from themselves.

    • @BenHardyCars
      @BenHardyCars  14 годин тому

      Not taking a car in as a trade because it has issues makes no sense

    • @ArkLeaf73
      @ArkLeaf73 13 годин тому

      @@BenHardyCars Then they should choose option B...either way the dealership is not 100% clean on this...they chose to prioritize a "sale" vs doing the right thing. Not justifying the actions of the individual as that was clearly wrong.

  • @Outsider.Reviews
    @Outsider.Reviews 16 годин тому +1

    Regardless of right and wrong... At least he followed through 😂
    Too many people talk shit and don't lol

  • @user-jj6bv9st1g
    @user-jj6bv9st1g 16 годин тому +3

    The guy was wrong. We realized your incentivized by dealerships. No need to be so blatant.

  • @EdwinRodriguez-zt5fx
    @EdwinRodriguez-zt5fx 15 годин тому +1

    A lot of talk here about hearsay... sucks for the dude for losing his cool and driving through the dealer. That's on camera 😂

  • @BaconCruiser
    @BaconCruiser 9 годин тому

    Those Vector 5 Icons look great on your LC!

  • @SM-og9pt
    @SM-og9pt 11 годин тому

    A lot more mental breakdowns are coming because of the $1000 a month car payments.

  • @spacefreeze
    @spacefreeze 7 годин тому

    If you buy a vehicle that says “as is” then that’s it. You are responsible after driving off the lot.

  • @5purplecups
    @5purplecups 17 годин тому +1

    I saw this on IG hilarious 😂

  • @soloflight1975
    @soloflight1975 14 годин тому +1

    We didn't know the customer side, your just talking about what the stealership told you, even though i don't know his side, i feel the stealership did something for him to go berserk,

    • @BenHardyCars
      @BenHardyCars  14 годин тому +1

      I talked about the customer interview at the end

    • @soloflight1975
      @soloflight1975 12 годин тому

      ​@BenHardyCars sorry i didn't finished watching, but i have a history with stealership too, thats why i disgust dealing with them, they are a bunch of liars, sorry, i apologize for my words, its not directed to you

  • @mzollnerable
    @mzollnerable 20 годин тому +3

    Ben, you a hippie!

  • @angelr4429
    @angelr4429 16 годин тому +3

    Sorry…I don’t feel bad for the dealer one bit. After the pandemic and the price markup and dealer behavior….i don’t trust them one bit.
    Of course, the guy committed a crime…but dealer does NOT get a pass…..they SOLD THE CAR. easy to blame the “mental aspect, how about the “mental games “ the dealer play day in and out to other people.

    • @BenHardyCars
      @BenHardyCars  14 годин тому

      This is a mazda dealer not Harry wormwoods lot lol

    • @angelr4429
      @angelr4429 13 годин тому +1

      @BenHardyCars it makes it worse ben. Because even with any kind of disclaimer, that means they are not selling high quality cars.

  • @MA-sb3ls
    @MA-sb3ls 12 годин тому

    The dealer always lies. Even if the buyer is has some fault, the dealer is not innocent for sure

  • @johndzurenko
    @johndzurenko 18 годин тому +5

    Well, the car runs and drives

  • @David13spurs
    @David13spurs 10 годин тому

    That was his first mistake. He bought a subaru!

  • @dcmirk
    @dcmirk 30 хвилин тому

    The dealership is lying, and clearly your loyal to your buddies at the dealership

  • @jayteesgear
    @jayteesgear 13 годин тому +1

    Thats crazy!

  • @fetsecaleb2036
    @fetsecaleb2036 20 годин тому +2

    Love your landcruiser❤

  • @Yoyomanmanholla
    @Yoyomanmanholla 4 години тому

    lol hardy rationalizes the dealer side like it s all Good Samaritan sht

  • @kevingrover1925
    @kevingrover1925 41 хвилина тому

    He bought a Subaru took it to show his buddies. They started making fun of him for buying a lesbian car. He couldn’t take it and drove through the dealership

  • @whitehousey2k
    @whitehousey2k 44 хвилини тому

    This video sounds like you are protecting your relationship with the dealerships. Damage control.

  • @MMTB2011
    @MMTB2011 10 годин тому

    Did he not drive the car before he brought it , he’s done 😮‍💨

  • @atombomb6719
    @atombomb6719 20 годин тому +2

    Great video

  • @morningbeachsunshine7496
    @morningbeachsunshine7496 9 годин тому

    Whelp, I understand your vocation depends on relationships with car dealers. I do not understand why you would become an apologist for them, at all. Dealerships hire salesmen who are trained to separate people from their money - THATS ALL! They don't give a shit about what piece of metal you buy from them as long as it is them who you buy it from. They lie all the time and try to sneak additional fees into all their paperwork. Dirtbags.

    • @BenHardyCars
      @BenHardyCars  7 годин тому

      Some dealers don’t play nice and some do

  • @mjuberian
    @mjuberian 6 годин тому

    US obesity on full display.. holy shit

  • @MarkTurner-vs7uc
    @MarkTurner-vs7uc 15 годин тому +1

    Yes . Absolutely. They stole 4000 bucks from him. They belong in jail.

  • @Fevebblefester
    @Fevebblefester 10 годин тому

    People are overreacting on Social Media? Oh no, say it isn’t so…

  • @sonnyandreotte5721
    @sonnyandreotte5721 11 годин тому

    the boxer
    engine is
    garbage

  • @heavyarms951
    @heavyarms951 16 годин тому

    Yo when tf did Ben get jacked. 😮

    • @thewatchfuleye8401
      @thewatchfuleye8401 15 годин тому +1

      HRT steroids + YT money

    • @BenHardyCars
      @BenHardyCars  14 годин тому

      I’ve officially made it in life. People think I’m not natty🤝🤝🤝🤝🤝🤝

    • @thewatchfuleye8401
      @thewatchfuleye8401 13 годин тому

      @@BenHardyCars Congrats!?

  • @Ibrahim-tr3wu
    @Ibrahim-tr3wu 20 годин тому +3

    Yeee

  • @1000aybek
    @1000aybek 12 годин тому

    I think you work for dealership

  • @MD-video-home
    @MD-video-home 16 годин тому

    The slogan of Don’t do the crime if you can’t do the time, came from the TV show Baretta staring Robert Blake

  • @anon-zk6iz
    @anon-zk6iz 20 годин тому +1

    😂

  • @Kevin83184
    @Kevin83184 12 годин тому

    😂😂

  • @MMDX70
    @MMDX70 15 годин тому

    This video seems biased. There's always two sides to every story. Instead of just blatantly believing dealership manager's statement and drawing conclusion from it would be beneficial hear what that buyer says what it really went down before he completely lost it. More than likely it's buyers fault for his action but something that dealership did or didnt do that cause to lose his mind. There's been so many cases over the years of vehicle shipping where dealers told me mis information just to get me into their store and during negotiation.

    • @BenHardyCars
      @BenHardyCars  14 годин тому +1

      The dude said he blacked out in his interview