My issue. We joined a new ISP. And now have a smart modem. I can only connect to dmss when using one of our two wifi connrctions. Can not connect using mobile data at all. Where I could with previous ISP.
How do I fix if I’m receiving the same error when connected to WIFI? I have cameras at work and at home. It’s only the home cameras that fail to load. It was all fine until a week ago. Any suggestions? Many thanks. Kasie.
Hi, I recently started having an issue with my DMSS app. It lets me log into the app when I try to view the live cameras. It tries to load it and then stops it. It then asks to enter the device password. When I enter the password, it says incorrect password. I have 8 cameras and it does this with all the cameras. I would really appreciate it if you could help me to fix this issue. Thanks
the issue isn't in UA-cam or the content creator, it depends on what issue you're facing so it may not work for you and work for another one because both of you are having different types of issues in your devices
Doesn't work. Have changed broadband router and now cannot view the CCTV cameras on my phone. This and the gdmss plus app are the worse apps I've ever used. They don't explain to normal people how to sort issues out or even set up. Have used this previously for over 4 years without too many issues, but doesn't work anymore. What is the point of having CCTV of I can't view it when I need it????
Great video! can you help me? I can not get a green light on my device. i have already add device but doesn't connect to internet or wi-fi? can you help?
Hi there, thanks for the video. I have 1 of 4 cameras which suddenly having "connection failed" error. Followed your instruction but still could not get it back on. Any other suggestion? Thanks.
Dmss app installed in new mobile and trying to see live cctv footage but none of the cameras video is there. Account name is there but no footages. How to resolve the issue
hi mine doesn't work i tried all have Iphone anyway doesn't match say not are in the same connection etc or not working at all and was working just for download the new version and all gone some who really knows about this thing please thanks
I changed my wifi name and password now I can't view on my phone. I tried connecting back but it says already connected. So I deleted the app and re downloaded. When I scan the SN and select DVR/XVR it's says failure to connect. 1. Device not initialized or 2. network not configured. How do I get set back up? And how do I see what internet my device is connected to or how to do I change it?
It can mean 2 things: 1. your DVR is not connected to internet. Check going to main menu>Network> P2P if ot says online. 2. if it is online then go to Main menu>network >tcp ip and check your IP address. 3. download ip scanner on your phone and check if both your phone and DVR r in segment. they can only be in different range if ypu use Access Points or 2 routers.
Hello before my gdmss plus was working good on mobile data then i downloaded gdmss lite app and tried to connect device with that but it was asking me to connect to wifi . I don't have wifi connection then i deleted this gdmss lite app and again when i opened my gdmss plus app it also asking for wifi now how can i solve this issue
Hi , my dmss was good, and recently when the camera is loading it gets to 98%and stop there then connection failed after few second or when it successfully see the camera the loading speed is 0kB and sometimes random KB and go back to 0kb , any solution for this ?
2 things to check You need to add the cameras properly by using Scan S/N, not ip domain or search online. Secondly turn on autoplay feature as shown in the video. Check this video it will help ua-cam.com/video/WLYwCitOASQ/v-deo.html
Need to check if your connected to internet with physical cat5/6 cable. Check if there is orange green light flashing behind NVR. If not then cable to router is faulty replace and establish internet connection.
@@DevineShrine I followed your instruction, go to "Me", "General" then turn on "Auto Play ......" No other error message apart from "Your device is not connected to wifi".
@@tyik Ok check i Main menu> Network> P2P is it showing online. If not then go to TCP IP and press on edit pen icon and tuen on DHCP. It should resolve the issue.
Are you using any repeaters in the house. If yes make sure your NVR and phone are in the wifi network. Just a try. There still can be number of reasons, you may need an onsite visit from qualified technician.
भाई अंग्रेजों के रिश्तेदार हमारे देश में हिंदीओं का क्या हाल होगा इतना अंग्रेजी का जानकार होता तो कैमरे का फेल्ड टो कनेक्ट समझने के लिए यूट्यूब क्यों क्यों देखता
@john I think the probable cause is how you added NVR to DMSS. If you add NVR using IP/Domain or Online search then we get this problem. So you need to delete the cameras and add it using SN/Scan. That will resolve the problem. I am sharing a video link that will help ua-cam.com/video/WLYwCitOASQ/v-deo.html
@@DevineShrine only when i'm in the house they will work if i'm away from home for more than 2 weeks i can not view them via wifi away from home, then i get a lost connection/timed out message
@@john-jh5je I think the probable cause is how you added NVR to DMSS. If you add NVR using IP/Domain or Online search then we get this problem. So you need to delete the cameras and add it using SN/Scan. That will resolve the problem. I am sharing a video link that will help ua-cam.com/video/WLYwCitOASQ/v-deo.html
thanks so much... I've just thought of calling outside service for this simple fix.
This solution didn't work on mine.
Same
Same
Same
Same
Same
My issue. We joined a new ISP. And now have a smart modem. I can only connect to dmss when using one of our two wifi connrctions. Can not connect using mobile data at all. Where I could with previous ISP.
that app is the worst . connect only when you on the same network. you go on cell it will stop working
How do I fix if I’m receiving the same error when connected to WIFI? I have cameras at work and at home. It’s only the home cameras that fail to load. It was all fine until a week ago. Any suggestions? Many thanks. Kasie.
I got the same problem did you find the solution?
Same
I can’t log in in over a year I don’t know what to do any suggestions no customer service help
I love you
Same problem
Hi, I recently started having an issue with my DMSS app. It lets me log into the app when I try to view the live cameras. It tries to load it and then stops it. It then asks to enter the device password. When I enter the password, it says incorrect password. I have 8 cameras and it does this with all the cameras. I would really appreciate it if you could help me to fix this issue. Thanks
Thank you so much😊😊
I wish UA-cam videos actually worked…. Some do but damn it’s frustrating when it doesn’t.
the issue isn't in UA-cam or the content creator, it depends on what issue you're facing so it may not work for you and work for another one because both of you are having different types of issues in your devices
Thanks you🙏
Hello, ours suddenly stop working on main monitor and we can’t view it online. Tried this unfortunately not working. 😢
Doesn't work. Have changed broadband router and now cannot view the CCTV cameras on my phone.
This and the gdmss plus app are the worse apps I've ever used.
They don't explain to normal people how to sort issues out or even set up.
Have used this previously for over 4 years without too many issues, but doesn't work anymore. What is the point of having CCTV of I can't view it when I need it????
Ask for help, some things are left for experts. Call a local technician for help or call Dahua support.
@@DevineShrine I emailed them 2 weeks ago. No response
Great video! can you help me? I can not get a green light on my device. i have already add device but doesn't connect to internet or wi-fi? can you help?
its not working for me i added the camera device by scanning the code on the box. ive tried everything its really frustrating can you please help?
تو س اااضا
yeah realy bro its not work for me
Try online search
Thank You
you are a live saver !
Not working, I also modified IP to Static in modem as well as the XVR and the app still not allowing to view or access anything on cellular network
Does not work
Great video 💯📸💯📸💯
I have camera in 3 places but i am only getting playbacks of 2 can u tell me why i am not getting the other one plz its emergency
Still not working for me😢
Hi there, thanks for the video. I have 1 of 4 cameras which suddenly having "connection failed" error. Followed your instruction but still could not get it back on. Any other suggestion? Thanks.
Delete you camera then add Camera Sl number manually. Use p2p and doing this activities using mobile data
@@alirubayet2093 This worked for me. Thanks
Hello, sir. I accidentaly deleted a dmss cam in my cp. How do I recover it? Thanks.
Delete the device and add the camera via P2P ( SN number) issue is solved
it doesn't recognise the SN
Great.....Thanks
Still doesn’t work how can I contact you for help ? Email or phone please?
It worked thx
But mine not
Dmss app installed in new mobile and trying to see live cctv footage but none of the cameras video is there. Account name is there but no footages. How to resolve the issue
Need to be checked by local technician or call Dahua support for the designated country
hi mine doesn't work i tried all have Iphone anyway doesn't match say not are in the same connection etc or not working at all and was working just for download the new version and all gone some who really knows about this thing please thanks
is not working still connection fails
I changed my wifi name and password now I can't view on my phone. I tried connecting back but it says already connected. So I deleted the app and re downloaded. When I scan the SN and select DVR/XVR it's says failure to connect. 1. Device not initialized or 2. network not configured. How do I get set back up? And how do I see what internet my device is connected to or how to do I change it?
It can mean 2 things:
1. your DVR is not connected to internet. Check going to main menu>Network> P2P if ot says online.
2. if it is online then go to Main menu>network >tcp ip and check your IP address.
3. download ip scanner on your phone and check if both your phone and DVR r in segment. they can only be in different range if ypu use Access Points or 2 routers.
If still have the issue you need technician please onsite.
I keep trying to login but again and again login time out message coming Y?
Before live streaming good , after installed video balloon live streaming problems, some one help me
Didn’t work.
يأتيني إشعار حركة لكنه لايعمل وتظهر لي عبارة ( لايوجد سجلات ) .. مالحل ؟
Pls help I was trying to login into dmss app and did some configuration in network settings now it says account is locked
Can you still login into your NVR/DVR using password?
Hello before my gdmss plus was working good on mobile data then i downloaded gdmss lite app and tried to connect device with that but it was asking me to connect to wifi . I don't have wifi connection then i deleted this gdmss lite app and again when i opened my gdmss plus app it also asking for wifi now how can i solve this issue
gdmss was previously used for remote access, try DMSS app, it will resolve the issue.
Hi , my dmss was good, and recently when the camera is loading it gets to 98%and stop there then connection failed after few second or when it successfully see the camera the loading speed is 0kB and sometimes random KB and go back to 0kb , any solution for this ?
Same
Me too
App sa koye camera off kar sakta ha ka nahe CCTV ka ????
Name of the app?
only work same network, plz help ,dhaua nvr mobil app
You need to be in same network, download correct app and scan S/N.
💙💙
Hi sir my office working properly but out of office another wife not working
2 things to check
You need to add the cameras properly by using Scan S/N, not ip domain or search online.
Secondly turn on autoplay feature as shown in the video.
Check this video it will help
ua-cam.com/video/WLYwCitOASQ/v-deo.html
Didn’t work for me
Still doesn’t work.
Need to check if your connected to internet with physical cat5/6 cable. Check if there is orange green light flashing behind NVR. If not then cable to router is faulty replace and establish internet connection.
ماهو حل مشكل فيديو واحد لا يعمل علي نشاط كشف حركة إنسان و يعمل علي نشاط عادي فقط أما بقية الفيديوهات تعمل علي نشاط كشف حركة إنسان و عادي
scan the code on ur NVR device,it should work
This isn't work for my phone.
This is not working on my device
Still not working. What else to change? Thanks.
what is the issue? what error you getting.
@@DevineShrine I followed your instruction, go to "Me", "General" then turn on "Auto Play ......" No other error message apart from "Your device is not connected to wifi".
@@tyik autoplay is for cellular region. When u r not connected to wifi cameras will autoplay in phone range.
@@tyik Ok check i Main menu> Network> P2P is it showing online. If not then go to TCP IP and press on edit pen icon and tuen on DHCP. It should resolve the issue.
Ikea child foldable tube
i have done all this and it still reads help please help
Are you using any repeaters in the house. If yes make sure your NVR and phone are in the wifi network. Just a try.
There still can be number of reasons, you may need an onsite visit from qualified technician.
Im having a problem when I scan the QR code with the DMSS app it says Failed to bind. I have DHCP on.
You can manually enter the SIN
Bhai camera nhi chal rha bar bar help help likh ke a rha ha kya karu
speaker not working my camera
Ça marche pas toujuours 😥
Gcmob there is no general setting 🤷🏻
Use dmss the updated app
Not working
This doesn't work
didn't work
भाई अंग्रेजों के रिश्तेदार हमारे देश में हिंदीओं का क्या हाल होगा इतना अंग्रेजी का जानकार होता तो कैमरे का फेल्ड टो कनेक्ट समझने के लिए यूट्यूब क्यों क्यों देखता
Not working bro 😢
Still not playing
Didn't solve problem
Bro kon kon apna CCTV dekh rahe he vo kese check kar ?
Sn open hosse na
نظ اا🛕🏣🏯🎡🎡🎡
This is not a solution it doesnt work
doent work
No work
hello my autoplay feature is turned on that i already checked. what is p2p
P2P peer to peer is used for remote access. I know should be enabled.
@john I think the probable cause is how you added NVR to DMSS. If you add NVR using IP/Domain or Online search then we get this problem.
So you need to delete the cameras and add it using SN/Scan.
That will resolve the problem.
I am sharing a video link that will help
ua-cam.com/video/WLYwCitOASQ/v-deo.html
to delete the exiting cameras from app just go to three dots next to play button, then device details, then at the bottom press delete
@@DevineShrine if i delete the cameras how do i get them back up since i'm no where near them
This video guide did not solve this issue at all
What seems to be the issue? Cameras not able to add or not able to work when in cellular range?
hindi nagana kapag naka cellular lang pasuyo naman
i have mine turned on but i still have no connection can you help
Hi John are you able to see cameras when connected to wifi?
@@DevineShrine only when i'm in the house they will work if i'm away from home for more than 2 weeks i can not view them via wifi away from home, then i get a lost connection/timed out message
@@john-jh5je I think the probable cause is how you added NVR to DMSS. If you add NVR using IP/Domain or Online search then we get this problem.
So you need to delete the cameras and add it using SN/Scan.
That will resolve the problem.
I am sharing a video link that will help
ua-cam.com/video/WLYwCitOASQ/v-deo.html
@@john-jh5je to delete the exiting cameras from app just go to three dots next to play button, then device details, then at the bottom press delete
@@DevineShrine it works for me!!! Thank you!
Not working
it is not working
Dont work
Didn't work
not working
How can i help?