Keep sharing this video,,, would be nice to draw enough attention for #chevrolet to own up to this bad design & issue a recall to cover time and material to repair. This is a safety issue when driving in adverse weather conditions. And is a very expensive fix.....
My 2012 Cruze Eco had this problem, too -- the little nylon gear snapped one super cold (like -10F) morning and fell onto my feet when I started the car and the blend door auto-cycled itself. I used a long, flat-bladed screwdriver to turn the gear. Eventually, though, it would turn back on its own, and air wouldn't be directed toward the windshield. I "fixed" this by screwing a 2-1/2" or 3" decking screw in in such a way that it wedged between the little gear and some other plastic beside it. Hasn't moved since, in over a year. This silly gear should never have broken, but if it did, GM should have designed the HVAC system in a "fail-safe" manner so that the blend door would direct air to the windshield if/when it fails, since that can be a serious safety issue in a winter snow/sleet storm. My Cruze has 260k on it so isn't really worth the money to fix this stupid problem the right way, but this works good enough for me.
thank you for the video my car Chevy was doing the exact same thing and I have someone fix it was going to cost a lot of money I'm after watching your video you saved me lots of money especially now so thank you once again
Thank you very much this helped me a lot My cabin and my air filter are both clean and it still didn't blow any air on the windshield but now it's fixed
Preach it!. Same w my Cruze at exactly 107k miles. I need defrost in MN winters but LUPIENT Chevy in Bloomington misdiagnosed it, citing something in the engine compartment. This is a $1000+ repair. I'll keep you posted as they are still clueless.
J Gomez I have not had it fixed yet... I’m going to wait for warmer weather so I can pull the dash apart.... this is an easy quick fix to get you through the winter. #chevrolet needs to recall this!!!!
Mine went out at the beginning of this extreme Wisconsin winter! Didn't see the quick fix but luckily kept her in the garage so it wasn't too bad. Gonna have the hubby change it himself and save $500+. Just had a valve cover and intake manifold replaced for $900 at dealership. This thing is starting to cost a lot.
It should definitely be a recall. I live in MI where I get off work around the early hours of the morning and my car has the morning dew all over it. One day I cut the defrost on and zero heat. just stopped working out of the blue.
@@alejandroibarra6433 I had to do a temporary fix. I live in Canada and it got cold so one of the gears in the system snapped. The gear which he was moving in the video would fall back and default to blowing through the front. In the end I got my hands in there and wrapped a stiff wire around the gear which switched the air back and forth. There was a small metal plate towards the wheel that I then latched the wire to so the tension would keep it from falling back to the face. I'll need to go back in and take the wire off to get AC in the summer.
@@palsnewfoundlandchannel3589 No, every few months I have to do this again. My thought would maybe put some putty on the end of the stick, the jam it in the gears to kinda block it maybe. I saw another vid a guy jammed it using a golf-t but i cant get far enough in for that.
Live in north iowa where it’s winter pretty much 5 months out of the year and it’s so nice that I didn’t have to take the whole dash apart I was dreading that to my core
You will probably encounter the same issue I did after driving about 30 miles.... just the road vibration makes that little gear migrate back to its original position.... to counter this I have placed a zip tie around it.... with the tail of the zip tie testing against the motor gear stop ( the big gear) I used a pair of long 90* needle nose pliers and every curse word I know 😂 to get it on there. 100 miles later.... still holding position.
Bet I know more cuss words than u...that was rough... but like yours the gear Snapback I wish I knew about the zip tie thing it's too cold to try to do it now
Had the same problem with mine this video was extremely helpful for me. If your arms are small enough you can actually replace the price that’s broken running between the two gears. It’s gm part number 13263335 they did remaufacture it to where it doesn’t fail anymore. The bro lemme wasn’t it stripping as much as a bad design causing the teach to break off all in one piece. Hope this helps someone not spend the money on the actuator and gears together.
did you just do this procedure or change the actuator and have too pull the dash , why l ask bought a cruze for my daughter and this happened today -28 C , here
Thanks for the props..🍻 I have noticed with mine... over time that gear migrated back to the original position on my video.... I think I’m going to try jamming something in the teeth to keep it from migrating back....
My 2012 Eco had this problem -- the little nylon gear snapped one super cold (like -10F) morning and fell onto my feet when I started the car and the blend door auto-cycled itself. Anyway ... the gear eventually turns on its own. I took a 2-1/2" or 3" decking screw and managed to screw that in in such a way that it wedged between the little gear and some other plastic beside it. Hasn't moved since in over a year. This silly gear should never have broken, but if it did, GM should have designed the HVAC system in such a way that the blend door would direct air to the windshield if/when it fails, since that can be a serious safety issue in a winter snow/sleet storm.
Me and my wife own a Chevy Cruze as well and have the same problem took it to dealership 130 diagnostic fee plus the repair so we walked. Called gms 1800 number and was told until they get enough complaints about this issue there’s nothing they can do.
How do we go about getting them to issue a recall. I've got the same issue on my '13 cruze which broke about 6 months ago that I'm just about to fix before winter hits. Happened around 120k miles
@@kingmeat3055 thanks so much for this video and your reply. I did it step by step and it has been working all week. I had to turn the large white gear until it locked into place to zip tie it but it worked thanks again
My wifes '13 Malibu has this issue, much harder to get in there, i got it hacked to work and as soon as my wife used the command start it changed back to the face vents haha piss me off.
@@kingmeat3055 I seen someone say 7 to 10 hours. When I tackle mine I think ill make a video so people know what not to do and what other shit we can break along the way 😂. Good luck.
@@kingmeat3055 i was just out having a look, if you remove the dust cover from under where the pedals are, you can see the whole works under there, its tight but it looks like you might be able to get it from the bottom..... its definitely not gonna be fun tho.
just recently purchased a Cruze for my daughter , no defrost same thing as you all , l seen someone post 1000$ approx to change this valve , l see the quick fix wonder how long this last , HUM , 158500 KMS !!!!!!!!!!!!!!!!
Everyone visiting this video that is experiencing this problem please visit www-odi.nhtsa.dot.gov/VehicleComplaint/ file a complaint, it is 5 quick easy steps, perhaps we can get some folks interested in investigating this before and accident occurs from lack of visibility in cold weather environments.
well l brought my car to dealership 750 bucks with 30 dollars worth of parts , unreal , the new gears are more solid so updated , , plastic JUNK these days !!!!!!!!!!!!!!!!!
i searched and searched for this video!!! my exact issue! thank you 🙏🏼🙏🏼
Keep sharing this video,,, would be nice to draw enough attention for #chevrolet to own up to this bad design & issue a recall to cover time and material to repair. This is a safety issue when driving in adverse weather conditions. And is a very expensive fix.....
My estimate is $700 for pulling the entire dash cluster and heater box apart. So stupid.
My 2012 Cruze Eco had this problem, too -- the little nylon gear snapped one super cold (like -10F) morning and fell onto my feet when I started the car and the blend door auto-cycled itself. I used a long, flat-bladed screwdriver to turn the gear. Eventually, though, it would turn back on its own, and air wouldn't be directed toward the windshield. I "fixed" this by screwing a 2-1/2" or 3" decking screw in in such a way that it wedged between the little gear and some other plastic beside it. Hasn't moved since, in over a year. This silly gear should never have broken, but if it did, GM should have designed the HVAC system in a "fail-safe" manner so that the blend door would direct air to the windshield if/when it fails, since that can be a serious safety issue in a winter snow/sleet storm. My Cruze has 260k on it so isn't really worth the money to fix this stupid problem the right way, but this works good enough for me.
Thanks buddy !! Now I have to do this for a temp fix for winter !!
Excellent post, took less then 10 minutes on my 2013 cruze, thank you so much !!!
thank you for the video my car Chevy was doing the exact same thing and I have someone fix it was going to cost a lot of money I'm after watching your video you saved me lots of money especially now so thank you once again
Wow exactly what I was looking for ! Thanks for that video
Just bought one for my kid. Same problem ugh. Thanks for the help will try this weekend.
Did you get it fixed
Thank you very much this helped me a lot
My cabin and my air filter are both clean and it still didn't blow any air on the windshield but now it's fixed
Thanks, this helped me. If you happen to lose your 7mm somehow while all your bolts are out like i did, a 9/32 socket works just as well
Thanks for the tip. Mine just went out today as I was about to head home in some freezing rain.
Preach it!. Same w my Cruze at exactly 107k miles. I need defrost in MN winters but LUPIENT Chevy in Bloomington misdiagnosed it, citing something in the engine compartment. This is a $1000+ repair. I'll keep you posted as they are still clueless.
Ron O you can do this at home to get by.... it’s definitely a piss poor design. The forums are loaded with this same problem.
Did you got it fixed? I have the same issue 😔
J Gomez I have not had it fixed yet... I’m going to wait for warmer weather so I can pull the dash apart.... this is an easy quick fix to get you through the winter. #chevrolet needs to recall this!!!!
@@kingmeat3055 thanks. I also live in Minnesota and defroster is a must.
Mine went out at the beginning of this extreme Wisconsin winter! Didn't see the quick fix but luckily kept her in the garage so it wasn't too bad. Gonna have the hubby change it himself and save $500+. Just had a valve cover and intake manifold replaced for $900 at dealership. This thing is starting to cost a lot.
Nancy Lovett I have to do my valve cover and intake manifold next. I’ll be putting up videos of that.
Thanks will be doing this this weekend... Much appreciated!!!
Thank so much for your help brother this video helped me out so much! 👌🏽 ur the best!!
It should definitely be a recall. I live in MI where I get off work around the early hours of the morning and my car has the morning dew all over it. One day I cut the defrost on and zero heat. just stopped working out of the blue.
you have fixed my problem ! i have a cruze 2012 same problem , thanks !
Thanks for posting. Just ran into this issue with my 2012 Cruze.
I have the same problem mine 2012
Did you fix it yet ?
@@alejandroibarra6433 I had to do a temporary fix. I live in Canada and it got cold so one of the gears in the system snapped. The gear which he was moving in the video would fall back and default to blowing through the front. In the end I got my hands in there and wrapped a stiff wire around the gear which switched the air back and forth. There was a small metal plate towards the wheel that I then latched the wire to so the tension would keep it from falling back to the face. I'll need to go back in and take the wire off to get AC in the summer.
Thanks for this video. Exactly what I was looking for
Did the problem stay away?
@@palsnewfoundlandchannel3589 No, every few months I have to do this again.
My thought would maybe put some putty on the end of the stick, the jam it in the gears to kinda block it maybe. I saw another vid a guy jammed it using a golf-t but i cant get far enough in for that.
Live in north iowa where it’s winter pretty much 5 months out of the year and it’s so nice that I didn’t have to take the whole dash apart I was dreading that to my core
Thanks man! This was exactly my problem. I will definitely right Chevy and contain about it. I have a 2012 Cruze LS2. Same problem.
You will probably encounter the same issue I did after driving about 30 miles.... just the road vibration makes that little gear migrate back to its original position.... to counter this I have placed a zip tie around it.... with the tail of the zip tie testing against the motor gear stop ( the big gear) I used a pair of long 90* needle nose pliers and every curse word I know 😂 to get it on there. 100 miles later.... still holding position.
All from the Life of Man
I have the same problem... do you know what part is needed to fix it?
Good to know ima try and see if I can do it tomorrow fucking bs it’s snowing in Chicago and I can’t drive for lyft today
Bet I know more cuss words than u...that was rough... but like yours the gear Snapback I wish I knew about the zip tie thing it's too cold to try to do it now
Had the same problem with mine this video was extremely helpful for me. If your arms are small enough you can actually replace the price that’s broken running between the two gears. It’s gm part number 13263335 they did remaufacture it to where it doesn’t fail anymore. The bro lemme wasn’t it stripping as much as a bad design causing the teach to break off all in one piece. Hope this helps someone not spend the money on the actuator and gears together.
Just 'fixed' mine lol. Thanks for the info and upload.
did you just do this procedure or change the actuator and have too pull the dash , why l ask bought a cruze for my daughter and this happened today -28 C , here
Just the procedure in this video. Didnt change out anything as I am currently looking to get rid of mine. Hope yall stay warm.
Thanks a lot my friend! I can't see shit and I'm driving through the city.
I had this fixed once under my extended warranty and now it needs fixed again.
Thank you man!
Thanks for the props..🍻 I have noticed with mine... over time that gear migrated back to the original position on my video.... I think I’m going to try jamming something in the teeth to keep it from migrating back....
That air pressure will just move it back
My 2012 Eco had this problem -- the little nylon gear snapped one super cold (like -10F) morning and fell onto my feet when I started the car and the blend door auto-cycled itself. Anyway ... the gear eventually turns on its own. I took a 2-1/2" or 3" decking screw and managed to screw that in in such a way that it wedged between the little gear and some other plastic beside it. Hasn't moved since in over a year. This silly gear should never have broken, but if it did, GM should have designed the HVAC system in such a way that the blend door would direct air to the windshield if/when it fails, since that can be a serious safety issue in a winter snow/sleet storm.
Me and my wife own a Chevy Cruze as well and have the same problem took it to dealership 130 diagnostic fee plus the repair so we walked. Called gms 1800 number and was told until they get enough complaints about this issue there’s nothing they can do.
Jason Howard it’s too bad... to me it should fall under a safety recall especially for those in cold weather environments.
Thank you for sharing!!
thanks for the help!!!
Is this the same on 2013 Chevy Malibu’s as well. I’m having the same issue.
The exact video I needed
It's not a blend door. It's a mode door.
Wzaxt same thing on my 2012, all of a sudden it stopped working, right around the same miles too
In February.. in Wisconsin
Man than you so much
Thank you
How do we go about getting them to issue a recall. I've got the same issue on my '13 cruze which broke about 6 months ago that I'm just about to fix before winter hits. Happened around 120k miles
JockD2006 I posted a link to file a formal safety complaint to consider for recall.... this will work for any make in model... see comment below
I am fixing this same problem most of today. The plastic gear I move keeps returning to the closed position. How did you prevent this from happening
I ended up wrapping a zip tie around it with the tail of the tie pointing up and it’s just enough friction to where it won’t move....
@@kingmeat3055 thanks so much for this video and your reply. I did it step by step and it has been working all week. I had to turn the large white gear until it locked into place to zip tie it but it worked thanks again
My wifes '13 Malibu has this issue, much harder to get in there, i got it hacked to work and as soon as my wife used the command start it changed back to the face vents haha piss me off.
Don Key it sux....someday I will just fix it....shitty part is the WHOLE dash needs to come out to get there 🙄
@@kingmeat3055 I seen someone say 7 to 10 hours. When I tackle mine I think ill make a video so people know what not to do and what other shit we can break along the way 😂. Good luck.
Don Key tag me when you do and I’ll do the same if I do mine 🍻🍻
@@kingmeat3055 i was just out having a look, if you remove the dust cover from under where the pedals are, you can see the whole works under there, its tight but it looks like you might be able to get it from the bottom..... its definitely not gonna be fun tho.
Don Key awesome, I may dive into it a little bit in the next month...winter is coming it would be nice to get it working like it should.
just recently purchased a Cruze for my daughter , no defrost same thing as you all , l seen someone post 1000$ approx to change this valve , l see the quick fix wonder how long this last , HUM , 158500 KMS !!!!!!!!!!!!!!!!
Michael Cotgrave lasts me only a trip, fml
Everyone visiting this video that is experiencing this problem please visit www-odi.nhtsa.dot.gov/VehicleComplaint/ file a complaint, it is 5 quick easy steps, perhaps we can get some folks interested in investigating this before and accident occurs from lack of visibility in cold weather environments.
well l brought my car to dealership 750 bucks with 30 dollars worth of parts , unreal , the new gears are more solid so updated , , plastic JUNK these days !!!!!!!!!!!!!!!!!
After the fix does it stay on the defrost position or can you change it to the other modes
Wilfredo Figueroa you will only have defrost and feet with defrost.
Dude thank you so much. I have this same problem. Look at my video.
I have the same problem but I’m scare that I’m gonna fuc it up
Mine keeps switching back to face vents ..wth..
Timothy Ford I had a comment where I had the same issue. I went back in and put a zip tie around the gear so it couldn’t move back.
Any body have the part number handy ???
Jay Fixitall I don’t..... but you can get the failed part can be found on Www.rockauto.com
On mine it only last a day or two and then goes back to the way it was. Anybody else?
Rediculous ... no issues with my car until this year, it won't heat, won't defrost, so annoying
nice video too dark