CUSTOMER DOES NOT WANT TO PAY! HOW TO PREVENT BRAKE SQUEEK | Life of a Mobile Mechanic

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  • Опубліковано 1 жов 2024
  • When it rains it pours! Just like this customer that I had... He literally spat on my experience and knowledge!
    It seems like this was a Qashqai type-of-day. We had to replace brake pads and discs on a Qashqai J11 and a Stop-start fault diagnosis on another Nissan Qashqai J12.
    Luckily for us, we managed to dodge the heavy rainfall; and thankfully managed to complete the jobs!
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    Nissan Qashqai 2012 Front Brake Pads Replacement | Nissan Qashqai 2012 Front Brake Discs and Pads Replacement | Nissan Qashqai 2012 Rear Brake Pads Replacement | Nissan Qashqai 2012 Rear Brake Pads and Discs Replacement | Nissan Qashqai Front Brake Pads Replacement | Nissan Qashqai Front Brake Pads and Discs Replacement | Nissan Qashqai Rear Brake Pads Replacement | Nissan Qashqai Rear Brake Discs and Pads Replacement |
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КОМЕНТАРІ • 538

  • @allanhughes7859
    @allanhughes7859 4 місяці тому +35

    At the ripe old age of 71 and been around cars all my life working part time in a garage at 15 its so so refreshing to see a young man who seems to actually care ie its not just about the money its about doing a good job for the customer I say it again Well done fella well done !!!!!!!!!!

  • @RonWandersOff
    @RonWandersOff Рік тому +53

    Much respect for your work. It’s takes a lot of confidence to showcase your work online and be at the mercy of the audience. Good luck with everything

  • @xxMarc21xx
    @xxMarc21xx Рік тому +24

    I'll help you take this guy to court, I'll help you fill in all the forms online for free mate.
    New sub, really impressed with both your hard-working values.
    Get a small sum up a credit card reader, and take most of the payment upfront to cover the parts and your fuel.
    We can take him to court, and we will win, and if the fucker doesn't pay you, then I'll get bailiffs to go round his home, and seize his motor if he owns it.
    If the motor is on finance, then they will seize his property in his house.

    • @loubakker5000
      @loubakker5000 Рік тому +4

      I hope he takes you up on this. Very generous offer.❤

    • @Arounadabout
      @Arounadabout Рік тому

      ​@@loubakker5000he's gay

    • @loubakker5000
      @loubakker5000 Рік тому

      @@Arounadabout My f brother is.

    • @chiefrocka8604
      @chiefrocka8604 11 місяців тому

      @@Arounadabout🤣🤣🤣 loves the marmite motorway that one

    • @tomr7427
      @tomr7427 11 місяців тому +1

      The guy paid him his call out fee chill out, hes just not going to pay the fee to replace the part. It’s shit but it’s not that deep

  • @WRENTY
    @WRENTY Рік тому +26

    Nice to see a young lad doing the job properly. There's so many quick fit centres and garages that change pads in like 20mins and you think no way have they cleaned and lubricated all the parts they needed to. I have fitted plenty of brakes in my career as a mechanic. And it does take a long time. Removing the scale from underneath the stainless shims etc. And removing the sliders. In the garage we always done this and tbh we didn't have anyone return with noisy brakes etc. That's why these Quick Fit centres make so much money. They DO NOT spend the time cleaning. And I worked on the opposite side also as in a parts supplier and some garages saying the pads are not fitting and they have to grind the end of the pads down to fit them!! NO!!. this is what this lad is saying. You never need to do that. Unless obviously the wrong pad has been supplied. It's because of the rust build up jamming the pad. Keep up the good work. 👍

    • @aqibfreed4672
      @aqibfreed4672 Рік тому +8

      Sadly this goes both ways. Sure, for an established national company its a different story and work should be carried out best as possible.
      However the majority of garages in the uk have awful customers who want to pay the lowest of the low price. I used to take 30-45 mins repairing and cleaning brakes to perfection and not only would the locals pay less but they’d also complain about how much time it took 😂😂
      These days a car will come for brakes and i’ll have both sides down in 10 mins with only the sliding pins and pads slightly greased. The customers are happy but unaware/don’t seem to care about the long term issues it will cause later on. Its a shame the majority of the trade has been poisoned by silly people

    • @nikog7133
      @nikog7133 10 місяців тому

      For someone who knows what they doing and with good experience, it shouldnt take longer than 20 mins per side.

    • @lawrencemonaghan926
      @lawrencemonaghan926 4 місяці тому

      Hi,I was a brake specialist at KF, it would take me about thirty minutes to do discs and pads on a two post,never had any return, can't speak for any other fitters

  • @kris-english
    @kris-english Рік тому +56

    Send them a bill for what is owed by post. The more formal looking the better chance you have of them paying it the first time they receive it.
    It’s not about the money, it is the principle!

    • @paulgardner4931
      @paulgardner4931 Рік тому +8

      If anything it may make the customer get a bit of fright and pay up, i like it🤙

    • @leavemyrightsalone
      @leavemyrightsalone Рік тому +2

      As long as the bill conforms to the 1882 bill of exchange act.

    • @GokuPlaysUK
      @GokuPlaysUK 11 місяців тому

      What a load of bullshit only way he gets money is taking him to court will cost more in fees than he is owed complete waste of time and money should never trust anyone and ask for money up front lesson well learnt you lot spend to much time online to think a letter solves anything 😅 smh

    • @kris-english
      @kris-english 11 місяців тому +1

      @@GokuPlaysUK Not everyone is a tramp mate. Most people pay their bills.
      The letter is just a reminder to make payment.

    • @leavemyrightsalone
      @leavemyrightsalone 11 місяців тому

      @@kris-english most people pay the bill because they're illiterate and can't read.

  • @DubworxMedia
    @DubworxMedia 11 місяців тому +29

    Good tips from a fellow mechanic, 1 tip for you, get a plastic tray like a big shallow plant tray to put under the work area to catch rust, brake dust, brake cleaner etc, some people are picky about their driveways so it may save you some hassle and headache in the future, rags will work too but may get soaked if it's raining or need a lot of brake cleaner etc.
    Keep up the good videos.

    • @game4alaughman
      @game4alaughman 11 місяців тому +2

      Great tip, driveways can look terrible after real rusty brake job 👍👍👍

    • @pifandrei5743
      @pifandrei5743 11 місяців тому

      Thats allright, when they next say thay, you can just tell them you don't swing that way. Saves you the hassle.😅

    • @leetos.4915
      @leetos.4915 7 місяців тому

      I can imagine how it will turn from silver concrete color to brown 😅

    • @richbrown8174
      @richbrown8174 6 місяців тому

      Any parts will fall in the tray and hopefully won't get lost
      Also a large kneeling mat to protect your knees and to put your tools on so they're not getting dirty and scratched on the floor

  • @MrSlugbait
    @MrSlugbait Рік тому +19

    Made up to see this, many (not all) customers think it's just a case of "slap the pads in", nice to see a realistic , well informed brake change, cheers.

  • @AndrewNeilBaird
    @AndrewNeilBaird Рік тому +15

    Tip of the day : Get some HSS 7,8,9,10 mm drills , grind the tips flat , then you can use them , in your electric drill to get the really stubborn old grease out of the caliper carrier slider pin holes. And with no tip 1 you won't drill a hole and 2 you will get to right the bottom of them.

    • @rizla6220
      @rizla6220 Рік тому +3

      Great Tip, I use hole wire brushes at the min, going to try this tomorrow.

  • @yueru33
    @yueru33 Рік тому +6

    Great video mate I'm learning a lot. This is my new favourite channel. But please wear a dust mask...you don't want to breathe all that crap in.

  • @manmotor2889
    @manmotor2889 Рік тому +22

    Mate, I know the feeling when customers don't pay, you work hard, get the job done , and they don't pay you, and when you do the job done quicker and they think you ripping them off , they don't think you been doing this for a long time and experience is the key to do the job quicker well done mate like to meet you one day

    • @Dan-jl5ej
      @Dan-jl5ej Рік тому +2

      The problems are appearing when some mobile mechanics are charging the same hourly rates as the companies with branches all over the country and thousands of employees...

    • @MrDanielkimbo1
      @MrDanielkimbo1 Рік тому +7

      @@Dan-jl5ej Even when they are coming to you? Saves you the expense of towing.

    • @algeriathelandofterrorists3329
      @algeriathelandofterrorists3329 Рік тому +2

      ​@@Dan-jl5ejmobile mechanics not the same if he us certified and got llc he gonna charge u close to the shop price ... backyard mechanic it's a different thing

    • @alarmactionukalarmactionuk893
      @alarmactionukalarmactionuk893 11 місяців тому +4

      When anyone says 'it only took you 25minutes' I reply it's not the minutes you're paying for, its the many years experience which leads to the job taking 25minutes.

    • @leetos.4915
      @leetos.4915 7 місяців тому

      @@alarmactionukalarmactionuk893it’s the skilled labor not the time frame it takes 😅

  • @edthelasttribe9580
    @edthelasttribe9580 Рік тому +80

    Rule number one , D.T.A = do not trust anybody , Rule number two : look at the job take payment upfront , that way you know customer is serious about fixing his car . In these days the whole U.K. is suffering, you will come across more often, people will refuse to pay , and for that amount you wouldn’t go to courts , will cost you more in the end . Just trust me , you got to become smarter than your clients .

    • @me.6737
      @me.6737 Рік тому +10

      Agreed, at least get the price of the parts up front so if the customer is a non payer you loose less.

    • @Dan-jl5ej
      @Dan-jl5ej Рік тому +14

      I think the whole U.K. has been like this for quite some time. I prefer to call the U.K.: The pirate paradise island...😂

    • @williambelford9661
      @williambelford9661 Рік тому +10

      I won't pay until I'm satisfied the job has been done properly, this goes for all trades.

    • @MrNobodyxab
      @MrNobodyxab Рік тому +6

      People in uk do this long before todays suffering.

    • @gbwildlifeuk8269
      @gbwildlifeuk8269 Рік тому +11

      No way would i pay upfront, far too many cowboys in the motor and building trades. As you said dont trust anyone! This has gone on for decades the UK has always suffered. I can recall times when employers wouldnt pay you! At least these days they have instant credit facilities on their cards!
      1. If the customer doesnt pay he has the right to remove the parts because he still owns them until he gets paid. (If the car is in a garage keep the car as articifers lien until bill is paid.)
      2. He has a channel following so name, shame, number plate the none payer.
      3. Small claims court isnt expensive and any none payer has to reimburse costs. Simple procedure on the internet, lawyer not required.
      4. ALWAYS get what you intend to do, the parts you will use to do it and the cost, in writing. Agreed and signed by the customer so no mind changes or arguments later.
      5. ALWAYS tell them call out fees and if you cant fix the problem, (if the fail to fix isnt your fault) they still pay for the time at £X per hour fir the time assessing. Again agreed and signed for BEFORE you start the job.

  • @Mike_5
    @Mike_5 Рік тому +4

    Big Skills to pay the Bills just give them notice by Registered Mail then take out a Small Claims Court action if they fail to pay 28 days later - You Win!

  • @noelconnor8539
    @noelconnor8539 Рік тому +10

    Why are you not wearing a Lung MASK ,YOU ARE BREATHING IN CANCEROUS DUST ,look after your health ,only one set of Lungs,keep up the good work love the vids,

  • @fthujgftfghvcf
    @fthujgftfghvcf Рік тому +2

    He wanted u to find the problem then get it dealt with himself. He is a loser. Hopefully he brakes down and is stranded then ends up spending more. Karma.

  • @HalfdeadRider
    @HalfdeadRider 6 місяців тому +2

    A metal disc is a metal disk, Brembo is no better than any other make in that department, their master cylinders and calipers are usually better than others as the designs are different internally. Leave the WD-49 alone on the brakes, clean them up with brake cleaner, then spray/wipe the rubber boots/seals with some silicon grease to keep them in good condition, obvs wipe off any excess.

    • @stevepeacock4265
      @stevepeacock4265 4 місяці тому

      Not true when you are after performance parts. Disk design is different

    • @HalfdeadRider
      @HalfdeadRider 4 місяці тому

      @@stevepeacock4265 Only the aesthetics, a metal disc is a metal disc, they all have to be the same grade steel, and be the right thickness for the vehicle they are fitted to.

  • @ultrasteve9031
    @ultrasteve9031 6 місяців тому +2

    Nice work, and good vid.I'd recommend getting a nice big kneeling pad to save your knees for later life, as well as the knee pads. You'll thank yourself when you're getting to retirement and can still walk and kneel.
    Keep em coming pal. Cheers

  • @johnshaw4140
    @johnshaw4140 Рік тому +4

    I had that problem years ago when I used to do gardening , and the customers who didn't pay always got upset when I refused to deal with them again , and always left crappy reviews too

  • @ferithedataguy
    @ferithedataguy Рік тому +3

    Forget the call out fee mate. Charge a proper diagnostic fee for pricks like that. They deserve it 😂

  • @ttatimbo5830
    @ttatimbo5830 Рік тому +8

    Good video!
    Good work!
    This is why I don’t advertise for work - I’m fortunate enough to just do word of mouth work which means 99% of customers are sensible/accommodating.
    Most people think mechanics are people they don’t have to pay, and mobile to them means cheap and convenient. Probably said this before.
    Anyway, keep it up! I enjoy watching your videos, even though I do the same stuff as you most days! 😂
    I suppose it feels like I can relate because most of my trade friends work in workshops, and I’m mobile like you!
    And good luck avoiding the non payers/time wasters! - I have a list at the moment of ‘when you got 5 minutes to drive 20 mins and check out why my car doesn’t start after my mate worked on it’ jobs at the moment! I love it when I can’t get to them for weeks and they get upset because it’s all my fault! 😂🤦‍♂️
    👍🏼

    • @Aspie_Geek_UK
      @Aspie_Geek_UK 6 місяців тому

      I'm just a retired humble DIY driveway guy that dabbles in cars and have done since my first car in the 1980's (Mk3 Cortina 2.0L GXL 😀). I followed a different path in my work life but still kept my hand in and have amassed a large collection of tools and other kit (including a portable car ramp). I get plenty of friends and neighbours that come to me saying one of their other friends tried fixing this or that and its worse can I help?
      They can't get a good mechanic out for a week or more simply because the best mechanics are the ones with a waiting list! This is where the bulk of my weekend "work" comes from.
      Its more a hobby to me and I enjoy it and am also realistic about my skills as to what I can do and what I can't do. One thing I would never do is take work from a working mobile mechanic, I have had to say no to several people because they came to me first instead of calling a proper mechanic out.
      I have a couple of numbers I hand out and refuse to work on a car unless its for family only unless they have called out a mobile tech first.
      Just my principals at work there, because I wont take money from a working person who needs to support their family (not that it probably makes much difference!).

    • @ttatimbo5830
      @ttatimbo5830 6 місяців тому

      @@Aspie_Geek_UKgood of you
      I try not to step on peoples toes
      I get work locally but I know other mechanics locally, and if they are someone else’s customer then that’s how they stay so I don’t cause problems.
      I too started out as a hobby mechanic. Somewhere along the lines I became qualified and did it for a living…. 😂
      I’m far from the best, but communication and honesty I find is best

    • @Aspie_Geek_UK
      @Aspie_Geek_UK 6 місяців тому

      @ttatimbo5830 I'm too long in the tooth to start a new career as a mechanic lol, I retired at 45 yrs old and now I'm 56 with a few ailments and fix cars for the fun of it not for the money, I charge a nominal amount for my labour and that's only to cover the cost of all the tools I have :-)

    • @ttatimbo5830
      @ttatimbo5830 6 місяців тому

      Sounds ideal! I used to enjoy fixing cars! 😂

  • @no1froggy
    @no1froggy Рік тому +3

    Before I change any pads I always slacken the master cylinder cap first, I do that just in case somebody has topped up the fluid level when the pads are low, so when you push the caliper piston in the excess fluid has nowhere to go & can push the seals in the master inside out resulting in no brake pedal, I have had it happen a couple of times over the years so thought i'd share that with you.

  • @dominicbritt
    @dominicbritt 11 місяців тому +1

    Citizens Advice Bureau have guidance on non-payers from memory… standard letters to get them to small claims…

  • @Retirement_Life
    @Retirement_Life Рік тому +3

    School of hard knocks. Take it on the chin, do what you said and don’t get fooled by him again! BTW, superb job on the brakes! After seeing your work on them, I would have no worries about recommending you! 👏👏👏

  • @danbell7577
    @danbell7577 Рік тому +6

    I’m a mobile mechanic aswell, know exactly what you mean about customers like that. Mostly they want fault codes erased for free and they don’t seem to realise how much this equipment costs us to buy and maintain. I’ve got many saved on my phone as ‘messer don’t answer’ 😊

    • @themarvelousvlog
      @themarvelousvlog  Рік тому +5

      I save them as ‘Scammer 1’ and so on… 😂

    • @bullitautorepairsmobile4989
      @bullitautorepairsmobile4989 11 місяців тому

      I do the same used to change my number every year,And the messers never get my new number, have had f-uckers drive away after doing their clutches- teachers ect ,trust no one. Now a days I at the very least get the parts money,I,ve had my fair share of clowns.

    • @themarvelousvlog
      @themarvelousvlog  11 місяців тому +2

      Done a job at an Army station once, full gated property with the obvious army stuff. Finished the job, told me to leave the key and never paid. Went back there to get my money and week later and they said the guy left the army! Ha. Jokes on me- defo trust no one 🫢

    • @lilseezy8123
      @lilseezy8123 11 місяців тому

      bout 150 on ebay

    • @Aspie_Geek_UK
      @Aspie_Geek_UK 6 місяців тому

      @@themarvelousvlog I didn't realise when I made my comments in a different video about my SLK rear Hubs that you were so close to me That video was in High Wycombe, but this video you are only a couple of miles from me! Do you cover my area (Letchworth, Herts). if you do then I might have to message you to remove the rear hubs and change the backing plates if I'm unsuccessful with the heat! lol

  • @jackofalltradesmasterofnon8069
    @jackofalltradesmasterofnon8069 8 місяців тому +1

    The customer you did the diagnostic to basically wanted you to tell him what’s wrong he’s gonna do it him self
    Best way to deal with that is charge for diagnostic at 80pwr hour but if undo the work you get 50% off the diagnostic charge
    A garage info don’t charge to tell me what’s wrong but if I took else where they probably charge me for the time they looked at it

  • @wildfruits477
    @wildfruits477 Рік тому +2

    Set up my own mobile business not long ago from the staffs area and had a old man yesterday say to me after i fitted the parts and brought the parts, i’ve not replaced these parts and this part, and this part didn’t need replacing so i’m not paying for half the labour and the parts 😱 so i sent him a invoice threw email and giving him 14 days to respond if he doesn’t then i’ll send a invoice to his post signed and tracked if he still don’t reply or pay small claims it is! It’s a joke these days people don’t wanna pay there low life scum bags!

  • @nasamin5972
    @nasamin5972 Рік тому +4

    You should have made a video and showed the guy. So everyone knows who it is

  • @CharlesLease-ei1ee
    @CharlesLease-ei1ee 11 місяців тому +1

    Get your money upfront diagnose a whole job at once, and use a torque wrench on your Lugnuts not a impact gun hack

  • @cabottaxi
    @cabottaxi 4 місяці тому +2

    This brake job reminded me of a year ago. Brembo pads, vented and drilled discs and 2 new sensors on my 65 BMW 3 series. Took my time and saved over £500 . Did a cracking thorough job even replacing the rear handbrake shoes. All cleaned up including back plates .

  • @ryanfaulkes5572
    @ryanfaulkes5572 11 місяців тому +4

    One thing i'd mention when you have pads that worn is to always check the break fluid, if it was topped up recently and you compress the pistons lots of break fluid will seep out of the reservoir and make a huge mess.

    • @ba9atman
      @ba9atman 6 місяців тому

      'brake' fluid.

  • @Lexicoyote
    @Lexicoyote Рік тому +1

    Take payment up front before doing any jobs .

  • @georgecroney6168
    @georgecroney6168 6 місяців тому +1

    Subcribe to this man! 20k is absolutely criminal

  • @markhughes7956
    @markhughes7956 Рік тому +5

    You must wear a mask with that brake dust or your end up like my uncle who died of cancer. 😷

    • @Mac_F87
      @Mac_F87 Рік тому +2

      Friction material doesn’t contain asbestos anymore.

    • @FromMetayou
      @FromMetayou Рік тому +2

      ​@@Mac_F87us old folk suffer from the old days when they did use asbestos

    • @Mac_F87
      @Mac_F87 Рік тому +1

      @@FromMetayou i mean that’s why I wrote what I did. It’s a legacy problem from when friction material contained asbestos.

    • @douglasroehling
      @douglasroehling 6 місяців тому

      😊😊

    • @stevepeacock4265
      @stevepeacock4265 4 місяці тому

      @@Mac_F87true but you still don’t want to breathe that’s stuff

  • @Namnodnol
    @Namnodnol Рік тому +2

    Customers like that will always cut off their nose to spite their face. Think they know everything but can't fix the problem themselves. He'll end up taking it to a main dealer who'll charge him 3 times what he would have paid you to sort it out.

  • @CharlesLease-ei1ee
    @CharlesLease-ei1ee 11 місяців тому +1

    Do yourself a favor before you collapse those calipers and blow out the ABS pump open your bleeder screw

  • @kevinwoolford123
    @kevinwoolford123 11 місяців тому +2

    My old mechanic id always give him a tip on completion as he was fantastic and did a cracking job. The last giy i had out for a coolant issue told me i needed a heater matrix costing 9k with labor...no lie. He apparently worked at silverstone before and all different performance cars. Took it to another garage who confirmed it was the head gasket leaking exhaust gas into the subarus coolant system overflowing it. Hard to find a good decent mechanic like you dude so keep it up 👌

    • @therealchayd
      @therealchayd 6 місяців тому +1

      That's crazy that the Silverstone guy didn't know how to diagnose HG failure, especially when Subarus are notorious for it. It's only a matter of doing a sniffer test on the expansion tank to confirm. God knows how he thought it was the heater matrix 😂Wise decision in getting a second opinion!

    • @kevinwoolford123
      @kevinwoolford123 6 місяців тому +1

      @therealchayd Well the sniff test only worked when under full load as when it was driven daily and "normal" it showed no issues 😅 but he didn't even do a sniff test anyway 🤣

  • @Captain-Paul
    @Captain-Paul 6 місяців тому +2

    Unfortunately there are always people in life that try to take the p**s, let’s hope the next time they need a trustworthy mechanic like yourself they don’t find one. Great Professionalism well done 👍

  • @jamesbaldwin7018
    @jamesbaldwin7018 Рік тому +11

    I came out of the game because of customers want everything for nothing and did not have the patience so fair play to you carrying on!

    • @MichaelJoseph-vb5ml
      @MichaelJoseph-vb5ml 11 місяців тому

      Working on HGV is the best tbh. As you get paid properly

  • @chrisholman7441
    @chrisholman7441 11 місяців тому +2

    You do an excellent Job mate, very professional indeed. You will always make a canny living fixing peoples motors. Keep up the good work and the videos are very imformative too, respect.

  • @frasertinman7080
    @frasertinman7080 Рік тому +4

    Too right mate dont entertain non payers or problem payers. Never get a booking again its dam right ignorant. The amount of people that will try because its just yourself and not a big outfit. I run a zero tolerance now. Theres always customers that will appreciate a good mechanic so just stick with them. They also return again and again not just screw over one and move onto the next.

    • @themarvelousvlog
      @themarvelousvlog  Рік тому +6

      Absolutely mate. I got recommended by his friend (who actually pays) but unfortunately this friend is an absolute pr*ck

    • @muhammadmungur9139
      @muhammadmungur9139 Рік тому +2

      Your absolutely right mate.

    • @br4nd0n3ssketit8
      @br4nd0n3ssketit8 Рік тому +4

      Would of clamped his car me.😂😂

    • @richardhaywoodh
      @richardhaywoodh Рік тому +2

      ​@@themarvelousvloghow embarrassing for the friend

  • @markleaning107
    @markleaning107 Рік тому +2

    I can't believe there's scum who don't want to pay for services

  • @robstirling3173
    @robstirling3173 6 місяців тому +1

    Leave his sensor unplugged.....

  • @warthogpang9658
    @warthogpang9658 Рік тому +1

    Kulamin mo brad yung hindi magbayad...pakainin mo nang brake dust...😂...thanks sa video...

  • @Badger66
    @Badger66 Рік тому +2

    Nice Video, shame about the disrespectful customer!

  • @shmeleu
    @shmeleu Рік тому +1

    You don't grease under the runners? In rusty countries we grease there, so the rust under the runners would build up slower.
    If the pads are without the sticker, greasing the pressure points also eliminates squeak when braking, not only pads not sticking to the connecting parts.

  • @meddajustice9288
    @meddajustice9288 Рік тому +1

    There are a lot of my friends who won't do work for a certain demographic of people due to this. I've heard the discount this and better price that crap to many times. This happens across a wide range of trades and thats all I'll say on it.

    • @themarvelousvlog
      @themarvelousvlog  Рік тому

      We also have a list, let’s just say. I totally understand and accept the cons of being in the trade. Legal actions will definitely be involved

  • @NotMarkKnopfler
    @NotMarkKnopfler Рік тому +1

    So - he basically stole your parts, and your labour? That's how I see it.

  • @bajaboardukesk8858
    @bajaboardukesk8858 Рік тому +1

    This Is why I stopped doing mechanics, people not wanting to pay the quoted price after repair, not worth the agro

  • @andyv-vx8il
    @andyv-vx8il Рік тому +2

    get ya self a brake caliper file makes the job easier 👍👍great videos boys 👍👍

  • @barryjackson8512
    @barryjackson8512 Рік тому +15

    Always use cooper grease, what I was shown as an apprentice. Used it for over 34 years never had an issue.

    • @markf4720
      @markf4720 Рік тому +4

      Times have changed and there are better alternatives out there now. As he said, most times it'll be fine but sometimes it can cause issues. Best to use ceramic or rubber grease and it's not much more expensive.

    • @barryjackson8512
      @barryjackson8512 Рік тому

      @@markf4720 personally I’d not change from something Iv used for years, that’s served its purpose well.

    • @calebrutherford9010
      @calebrutherford9010 11 місяців тому +1

      Mate just use the brake grease specifically made for brakes😂. Stuck in the past with the copper nopper

    • @barryjackson8512
      @barryjackson8512 11 місяців тому

      @@calebrutherford9010 copper grease is for brakes. 🤣🤣🤣

    • @calebrutherford9010
      @calebrutherford9010 11 місяців тому +1

      @@barryjackson8512 can’t teach an old dog new tricks

  • @craigsphotography46
    @craigsphotography46 Рік тому +1

    I remember in the early 2000s the motor factor I worked at had a big push to move from copper ease to Ceretec paste, reasoning was people painting the pad with copper ease like they are doing there living room which was messing with the abs/ esp etc.....

  • @tardeliesmagic
    @tardeliesmagic Рік тому +1

    Subbed! Impressive work & video from a young man. But please be careful about the brake dust & not breath it in.

  • @Parknest
    @Parknest 4 місяці тому

    This is another slightly misleading title. The customer refused to get the repair done and has probably done the same with the other mechanics who have supposedly failed to find the problem. You do right to refuse to deal with this customer ever again. I've watched enough of your videos to know that you're one of the good mechanics who actually diagnoses problems rather than be a parts fitter.

  • @TheTfortwo
    @TheTfortwo Рік тому +1

    I would of jacked the car back up and took all the new brake pads back off, then lowered the car and left the wheels off then told him to f off

  • @jetroebaxa
    @jetroebaxa Рік тому +1

    Watching here from PH🇵🇭

  • @ENGLISHISBEST
    @ENGLISHISBEST 11 місяців тому +2

    Man you have the patience of a Saint,You know your stuff, I wish we had someone like you round Bedford. My MOT next week too while I am housebound for 6 weeks after an operation.

    • @johnbunyan5834
      @johnbunyan5834 6 місяців тому

      We need quite a few people like this , in Bedford.

    • @therealchayd
      @therealchayd 6 місяців тому

      I *think* D.O.M.S in Harrowden Road do callouts, might be worth giving them a ring.

  • @howardsmith8723
    @howardsmith8723 Рік тому +1

    How is the Brembo disc coating compared to Pagid? I hate rusty hubs, last Pagid discs I had looked great until I got wonderwheels cleaner on it which stripper the coating almost instantly. Enjoying your videos and probably have some jobs for you soon 🙂

  • @floridahummer
    @floridahummer Рік тому

    they wont change that tyre til something happens and then probably say you worked on it last, i hate customers what want jobs done for free. screw customers like that you dont need.

  • @josepeixoto3384
    @josepeixoto3384 11 місяців тому +1

    engineer here: everyone here knows what pushes the pads against the rotor when you step on the brake pedal, but does anyone know what is it that brings them pads AWAY from the rotors when you let go?

    • @themarvelousvlog
      @themarvelousvlog  11 місяців тому

      Go on then engineer, let’s hear it out 👀

    • @BLOCKsignallingUK
      @BLOCKsignallingUK 11 місяців тому

      The tension in the piston seal.

    • @1gerard47
      @1gerard47 7 місяців тому

      The piston seal distorts ,taking your foot off the brake allows the piston to return to its normal position.

  • @mrsinghsgarage
    @mrsinghsgarage Рік тому +1

    Imagine calling someone out to do a job, who then does the job, and then you refuse to pay? Some people are impossible. Glad you at least got the call out fee from the guy. It's your hard earned money!

    • @MiracleMitch
      @MiracleMitch Рік тому +1

      I'd bring the boys around and start unpicking the work until they pay! Some I know where non payers are becoming more frequent now charge a refundable holding deposit which is almost the same as paying in advance. It's one thing to be a tight a*rse and skimp on maintenance but out of order to refuse payment when you eventually get round to having work done.

  • @qcii
    @qcii 2 місяці тому

    Great content, stumbled on your videos and have been working through them ever since by having your calm chaos on in the background while i work.
    Genuine question what is behind your Pagid quality claims? Mechanic friend of mine swears by them too but I'm less convinced. I've used so many brands over the years yet I've only ever had warped discs twice, both times were Pagid. Once on a CLK and once on a Civic Hybrid. My go to brands for brakes over the years have been Ferrodo, Blueprint, ATE but would choose most over Pagid after the warping issues I had.

  • @marlonsalds2228
    @marlonsalds2228 6 місяців тому +1

    You are doing your job properly mate, I hope you can cover it here in the Basingstoke area?

    • @themarvelousvlog
      @themarvelousvlog  6 місяців тому +1

      We do cover your area mate 🫡

    • @marlonsalds2228
      @marlonsalds2228 6 місяців тому

      @@themarvelousvlog nice one! Is there other means of contact to describe the issue my wifes car & to ask for a quotation? Maybe email or messenger?

    • @themarvelousvlog
      @themarvelousvlog  6 місяців тому +1

      My WhatsApp number is in the description. Looking forward to it mate

  • @edwoodsnowden
    @edwoodsnowden 4 місяці тому

    Disgusting the customer didn't pay you the correct price! It will be their loss and their friends like you say..........

  • @Charles61284
    @Charles61284 Рік тому +1

    I always grease under the brake hardware to stop rust jacking and nipping the pads solid. You get none payers in all walks of life, learn and move on do things differently even if it’s a deposit. I don’t think many people will pay full up front for work on their car.

    • @Dan-jl5ej
      @Dan-jl5ej Рік тому +1

      And don't forget to give the customer an invoice with the estimated costs. It's the only legal way to make them pay in court. And trust me, they will pay without going to court.

  • @Abauto84
    @Abauto84 3 місяці тому

    No it doesn't matter as long as you use both pads of the same brand but you can use brembo discs and pagid pads no problem always love watching your videos

  • @jayxunderwood
    @jayxunderwood Рік тому +1

    I find brembo discs goes well with pagid pads

  • @miikapekk5155
    @miikapekk5155 6 місяців тому

    I disagree , I think you should encourage people to do their own brake pads & discs but the correct way, or maybe at least use a mobile mechanic or separate garage to their main dealer or MOT place. Loads of garages use brake changes as an upsell. I've changed my break discs & pads for years, (using copper grease 😂!) and I've come across mechanics telling me that I need new brake pads because there's only a few miles left , when in fact I know when I changed it and just checked it & it was only 10% worn.

  • @jellyd4889
    @jellyd4889 5 місяців тому

    I just did my brakes myself. Mess everywhere, had bought 200 EUr tools for it... Was a bit hair raising and stressful. Should have just let the garage do it. Am proud, but was really a waste of my time and effort.

  • @MikePotts-n2x
    @MikePotts-n2x 14 днів тому

    What impact ratchet are you using from milwaukee, I've started to do brakes through work, and was looking at ratchets.

  • @Sulfen
    @Sulfen 10 місяців тому

    Charge a diagnosis fee and a callout fee upfront and you can choose to refund the diagnosis fee if they choose to fix it with you this way you aren't working for free.

  • @imonlytellingthetruth6562
    @imonlytellingthetruth6562 Рік тому +1

    Found this channel and fair play, it’s brilliant and would recommend you no problem👌

  • @wirdy1
    @wirdy1 4 місяці тому

    If your call-out/diagnosis fee doesn't cover your time themv you're gonna get these folk who just use you for cheap diagnostics. Up your callout fee, but then discount it when you get the go ahead to do the fix too. Stops folk taking the piss.

  • @indianna5649
    @indianna5649 6 місяців тому

    I just replaced a clutch. Took me 4 hrs not the best time I know. It rained the whole time anyway job done took for a test drive went smooth through the gears. Accept gear selector wasn't mentioned on the job before hand. Now customer won't pay up. The job was only for the clutch kit
    I'm furious I'm out of pocket and the customer had already made their mind up not to pay before hand. How do i get my money

  • @markf4720
    @markf4720 Рік тому

    What a scumbag. Dont stand for it - send him a formal bill for the remainder of the work and if he doesnt pay it, take to the small claims court - you've got video evidence of you doing the work. Respect if you can just let it go and block them, up to you, but I'd fight them as a matter of principle.

  • @russellkent8182
    @russellkent8182 6 місяців тому

    I hope you at least got paid for the brakes and discs you changed?. If not I would have taken them all off again and put the old ones back on.
    What a scumbag. I wish you were down here in Devon, it's hard to find a great mechanic and you would have all my work definitely.

  • @Legacy4x4turbo
    @Legacy4x4turbo 4 місяці тому

    Before adding grease to the sliding pin... clean it out... too much grease can cause a type.of hydraulic lock.. where it blocks the pin from being allowed to move the full length.. excess grease gathers at the far end.. and stops it sliding.. causing excess wear on the other pad...

  • @benking9503
    @benking9503 Рік тому

    Your too nice... now his had his car fixed for free u cant be doing that... you should fuck him the way he did u, what u do is simple... remove his wheels / remove the parts and leave his old parts and his wheels by the car and drive away then see whos laughing when he cant use his car! Done EVER let a mad man like that get this for free.. uf hes gonna do you like that then you do him as ive told you... im angry thinking about the fact he got this free... he knew all along he wouldnt pay you... dont let this happen again to you, do what i told you to do... whats he going to do ? Call the police? Take you to court?? Fella cant even pay his car repair bill so he cant afford court and he wont win anyways. Take my advise please, your a clever guy / good at what you do/ have respect for yourself and stand up for yourself.. take care bro

  • @mentals555
    @mentals555 4 місяці тому

    When greasing slide pins, don't add too much. I had an S2000, i got used calipers cheap and there was so much grease in the slide pin hole that they couldnt go all the way in. Cleaning out the grease, there was 3 different colors from people just adding grease at every pad change even though there was already plenty 😂

  • @1gerard47
    @1gerard47 7 місяців тому

    Didn't see the bonnet up,to remove the brake fluid reservoir cap,to prevent spillage on the customers driveway,if it was topped up beforehand.

  • @rogerrambit4447
    @rogerrambit4447 10 місяців тому

    My father-in-law does mechanical work and he has a problem by giving his diagnosis that leads his customers to do the work themselves, bad mistake if you ask me...whats your thoughts?

  • @barrymoney1946
    @barrymoney1946 Рік тому +1

    Really dose stink when they don't pay do they think you do it for fun bloody hell it's your living you don't need them sort of customers. Have a good day mate. Barry

    • @themarvelousvlog
      @themarvelousvlog  Рік тому

      Doesn’t happen often. Only had it a handful of times but it adds up!

  • @snoozer009
    @snoozer009 11 місяців тому

    I wouldn’t use euro carparts if I was desperate. Everything is overpriced.Far to expensive.

  • @kolarovivelin
    @kolarovivelin 6 місяців тому

    Any break disks and pads will do in UK. With the speed limits here there is no need for matching brands or high end brands. I am now 40k (2 years) miles on the cheapest break set and still life in them pads and discs. Wales 20 mph law is making it easy to save on break jobs.

  • @guy4469
    @guy4469 4 місяці тому

    DIOYD , Do it on your drive .I have stop start on my range rover L322 Some days it wont start, then after 100 miles it just stops then it just starts .

  • @richardharries5825
    @richardharries5825 11 місяців тому

    If he didn’t want to pay. You should have just left with his keys. And instead on being paid in full. Then he had his key back. And not before he paid you in full. At the end of the day you’re a mobile mechanic. And need to be paid.

  • @daveevans1236
    @daveevans1236 4 місяці тому

    As always excellent video but I would recommend wearing a face mask during the cleaning part!

  • @CharlesLease-ei1ee
    @CharlesLease-ei1ee 11 місяців тому

    He’ll clean the hub assembly, but he does not clean the inside of the rim were it sets to the rotor there is Rust buildup that rwill not set flush you can’t get it torqued right and it will be a vibration i’ve replaced a hardware all the slide points got them cleaned. I’ve used grease and then I’ve used no grease on the contact points on different vehicles and it’s all in Weather. The pads are tight or snug and the pads are installed correctly you should not have to use grease on your side points, there’s no reason to if it’s clean you don’t have to do it. I’ve done it both ways with grease and without grease. I only put grease on the slide pens. I’ve never had a squeak. I’ve done this more than enough times never had to come back it’s all because you don’t get the surfaces clean, the inside the caliper and on my personal vehicles, I use semi metallic only I do not use rubber pads that’s what I call him ceramic pads they get hot, sticky and gummy and you can’t stop semi metallic. You always have stuff and no matter what.

  • @azza1793
    @azza1793 3 місяці тому

    All the comments about getting money upfront are nonsense, do garages expect money before they carryout any work? plus it works both ways, you can’t trust the customer and the customer can’t trust you, say you get money upfront but cant fix the car then what? People need to get real

  • @Triicks111
    @Triicks111 Рік тому +1

    mate loving these videos where you explain how to do the job! I should have my van ready and kitted out in a few months and then im going to be trying out this trade for myself pretty soon!

  • @DEW8795
    @DEW8795 11 місяців тому

    No shims on the brake pads? That will cause a squeak.

  • @sensibledriver933
    @sensibledriver933 4 місяці тому

    Yes it does matter. Ive had fitted rubbish pads and the stopping distance went through the roof. Pagid are generally ok but there are some awful after market one available.

  • @jellyd4889
    @jellyd4889 5 місяців тому

    I used ATE disks and Pads... found them to be way lighter than the original disks. I was not sure they were not fakes...

  • @mamba101
    @mamba101 6 місяців тому

    Ahh here, such a misleading title - giving the first owner a bad name haha. Also seen the start/stop in another video, definitely milking the drama!

  • @onlylexus
    @onlylexus 3 місяці тому

    Serious, do you want to come up to Scotland to change the clutch on my Fiat Ducato Motor Home? Let Me know... of course we gotta talk about cost?

  • @aceace5457
    @aceace5457 11 місяців тому +1

    what a polava you get some poeple like that i know what you mean , anyway if you ever do my brakes there will be tea or coke waiting , take care.

  • @philstuart-douek7438
    @philstuart-douek7438 3 місяці тому

    it's good that you are wearing eye protection, but you should wear some breathing protection when using wire brush power tool as you are creating a lot of rust/dust which can cause you real problems.

  • @t008mx
    @t008mx 6 місяців тому

    look into card on file for customers will need a crm (jobber) no card no service ,separates the good customers from the bad also you can remind the customer next year a service is due ,hence you keep your customer database recurring work etc j,ust a thought

  • @callumboothroyd3766
    @callumboothroyd3766 6 місяців тому

    When I used ceratec on my guide pins it locked them up, turns out they can expand rubber and my ford fiestas guide pins had a rubber boot at the end which expanded and locked the guide pin in the caliper. It does say on the back of the ceratec pack not to use it on them, just my experience.

  • @carl9976
    @carl9976 6 місяців тому

    I’d take his money for the call out then tell him you’re not coming back to do the job unless he pays the rest for the diagnosis there and then.
    Then don’t go back even if he paid because he’d only try it on again once the car was fixed.

  • @davidbernard7256
    @davidbernard7256 4 місяці тому

    He needs to pay you. No one works for love! It's not yr fault he got ripped off by other mechanics!

  • @Dan_druft
    @Dan_druft 11 місяців тому

    Just remember in the motor trade there is always a so called expert who know better than you and will correct you of everything you do, usually the arseholes fresh out of collage with zero actual experience lol.