I don’t understand why Toyota charges for these services that i would consider simple services that help Toyota just as much as a customer. I’ve chosen to not pay since i dont think Toyota is approaching this appropriately
Recent trip history can’t tell me what my MPG was for the trip but it can tell me if I braked hard, accelerated hard, or took corners too hard? Seems like an odd set of data. I would think most drivers would rather know what their range, EV use, and MPG was. The car has this info stored. Why not make it viewable in the app?
My Rav4 Prime SE turned 1 year old yesterday and as of now, when charging I cannot get information on how long it will be when it finishes charging. As I understand it I now have to pay $15/month to get this functionality. I think this is bad costumer service. This functionality should be free just as the info on the tire psi is free.
How do you register when saying can't register a fleet or commercial vehicle I know it used to be a rental car at the enterprise rental until bought by the VW dealership
Hi, there! While we understand your concern, we would be unable to provide a diagnosis over DMs. If you feel you need to discuss this matter further, we kindly request you to please call the Brand Engagement Center at 1-800-331-4331.
@@toyotausa okay, also you forgot to explain in your video that "multimedia entune" is not readily available to those who are located in the U.S and the only features you get from the app is very very limited to like only viewing your cars fuel range and you dont get any smart features that you all claim to have
Can anyone explain to me why the “Remote Start” requires numerous attempts to get my RAV4 Hybrid started. This feature is one of the main reasons I carry the App.
Hi, Frank. 👋 We regret to hear you are having issues with the Toyota app. When you have a moment please call our Brand Engagement Center at (800) 331-4331, so we can assist in troubleshooting your concern. Our Brand Advocates are available Mon-Fri 8am-8pm, and Sat 9am-7pm EST.
Hi Jordyn, not every vehicle has the capabilities to use Connected Services. To find out if your Toyota has the capability or need assistance with the Toyota App, please contact us directly at (800) 331-4331 for further discussion. Our Brand Advocates are available Mon-Fri 8am-8pm, and Sat 9am-7pm EST.
@@toyotausa Thanks for the information. I purchased a new Prius Prime last week and I can't download the Toyota App, even following the instructions in the Multimedia Owner's Manual. I get an error message that "your device isn't compatible with this version."
Hi, there. When you have a moment please call our Brand Engagement Center at (800) 331-4331. Our Brand Advocates are available Mon-Fri 8am-8pm, and Sat 9am-7pm EST to further discuss your inquiry.
lol exactly instead of giving a straight answer they tell you to call someone. Meaning you can have it when you pay for the subscription. I call bs because other premium vehicles let you do this for free subscription based things are getting out of control.
After having my Rav4P SE for one year i cannot longer use the app (without paying $15/month) to see how long will it be when my car is done charging. This is poor costumer service. This functionality should be free just as the info on the tire psi is free.
Kind of useless app, the subscriptions too. Signed up for the $15 because one so I could unlock my car if I forget my keys inside and lock it. All it does is tell me the status of it. What good is it telling me is locked if I know I press the lock button. The maintenance is a sales pitch owners manual tells you do oil change every 5000 miles. Dealership says every 10,000. Owners manual says change transmission fluid every 30.,000 miles. Dealership say Toyotas have a sealed transmission that doesn’t require fluid changes. Sealed just means it doesn’t have a dip stick. Dealership wants your car to breakdown faster so you buy a new one faster? As long as your car makes it past tithe warranty they don’t care.
Hi Mamadou, not every vehicle has the capabilities to use Remote Connect. To find out if your Toyota has the capability or need assistance with Remote Connect, please contact us directly at (800) 331-4331 for further discussion.
Hi, Manny. Select model year '22 and newer vehicles equipped with the Toyota Remote Connect feature will provide Remote Climate control. You can find out more here: www.toyota.com/connected-services/
We can't even log onto the Toyota App at the point you choose your Vehicle! I got as far as scanning the QR code and my iPhone wouldn't scan it. There's no 8-digit code to enter manually so we're stuck. Hopefully our dealership will help us.
Hello, there! We appreciate you letting us know about this. Our team would be happy to help if you need further assistance. Please give us a call at 800-331-4331.
Hi there, not every vehicle has the capabilities to use Remote Connect. To find out if your Toyota has the capability or need assistance with Remote Connect, please contact us directly at (800) 331-4331 for further discussion.
Everyday the app removes my vehicle and I have to reconnect it / register it. It’s winter now and it already has failed to command start once. Annoying since it’s cold out
We hear how frustrating this experience has been for you, John. We ask that you please contact our Brand Engagement Center at (800) 331-4331. Our Brand Advocates are available Mon-Fri 8am-8pm, and Sat 9am-7pm EST to assist further.
Hi, there. When you have a moment, please call our Brand Engagement Center at (800) 331-4331 to further discuss. Our Brand Advocates are available Mon-Fri 8am-8pm, and Sat 9am-7pm EST.
I downloaded the Toyota app I up everything but when I put in my VIN and I hit save it will say unable to process request need help please and thank you
Hello, there. If you are experiencing any issues with the app and would like to discuss your concerns further, please give our Brand Engagement Center a call. We can be reached at (800)-331-4331. We look forward to speaking with you!
HI, Victor! Thanks for reaching out. For security purposes, each Vehicle Identification Number (VIN) can only be associated with one (1) Toyota account. If there are multiple drivers of the vehicle, you may each access the vehicle information through the Toyota app on separate phones, however you will need to sign in using the same login credentials (email and password). For step-by-step directions, or more information about multimedia features in your vehicle, we encourage you to visit our Toyota Connected Services Support website at www.toyota.com/connected-services/. From here, you may input your VIN and find many support topics to explore. 👍
Hi, Donna. If you'd like to discuss this further, please call our Brand Engagement Center at (800) 331-4331. Our Brand Advocates are available Mon-Fri 8am-8pm, and Sat 9am-7pm EST.
I cannot use keyboard on my Samsung s24 ultra, when I click within text box my keyboard flickers for a split second and than disappears. I never had this problem with any other app. It is unusable for me.
Hi, there. If you'd like to discuss this matter further, please call our Brand Engagement Center at (800) 331-4331. Our Brand Advocates are available Mon-Fri 8am-8pm, and Sat 9am-7pm EST.
Hi, Carlos. When you have a moment, please call our Brand Engagement Center at (800) 331-4331 to further discuss. Our Brand Advocates are available Mon-Fri 8am-8pm, and Sat 9am-7pm EST.
Hi, Kim. When you have a moment, please call our Brand Engagement Center at (800) 331-4331 to further discuss. Our Brand Advocates are available Mon-Fri 8am-8pm, and Sat 9am-7pm EST.
Hi, there. We are sorry to hear about your issue logging into the app. To address your issue, please contact our Connected Services at 855-943-7772, representatives are available to take your call 24 hours per day. We ask for your understanding that only the Connected Services team can address this matter and apologize that they are currently experiencing higher than normal call volume and hold times.
Hi! Does not give all the features according to your year or model of vehicle. This Remote connect video is brief and a generalization of the common stuff. My 2023 Camry XSE V6: Start, Lock, Unlock, Odometer reading, Distance to Empty (always false and incorrect for example indicate 91 miles to empty but I can drive another 150 miles), VEHICLE STATUS, HEALTH & ALERTS, SERVICE APPOINTMENTS, Last Parked Location with mini Map, DRIVE PULSE & TRIPS (driving behavior). Under Vehicle Status: Tire Pressure, Doors, Windows.// Health & Alerts: Safety Recalls, Service Campaign ( COVID-19 chip shortage so did not get 2nd Key FOB, later Toyota notified when 2nd Key FOD be avail), Vehicle Alerts, KeyFOB battery status, Quality of Engine Oil. // Finally, Service Appt.: Maintenance Schedule, Appointments, and Service History. * Note: without the Toyota App Remote Connect you will not be able to Remote Start your vehicle using the App or your Key FOB. You will need a Remote Connect subscription to use your KeyFOB to start your vehicle remotely. Toyota gave everyone the shaft and when you pay that Toyota makes a profit. All the other subscriptions are worthless including Remote Connect but it is needed if you want to remote start your vehicle.
Hello there! Android Auto was available starting with the 2020 Tacoma, Tundra, Sequoia, and 4Runner. For a full compatibility list of which vehicles are capable of Android Auto, please visit www.toyota.com/audio-multimedia/#!/section/multimedia-features-by-vehicle.
Hi, there. To discuss this matter further, please call our Brand Engagement Center at (800) 331-4331. Our Brand Advocates are available Mon-Fri 8am-8pm, and Sat 9am-7pm EST.
Hi, there. When you have a moment, please call our Brand Engagement Center at (800) 331-4331. Our Brand Advocates are available Mon-Fri 8am-8pm, and Sat 9am-7pm EST and happy to help!
no option to add remote connect. Never been able to get this app to show any current info about the car. Most useless frustrating app I have ever put on my phone and for what the rav4 cost I would have expected much better. Like the car. Hate the app.
Hello, there. If you are experiencing any issues with the app and would like to discuss your concerns further, please give our Brand Engagement Center a call. We can be reached at (800)-331-4331. We look forward to speaking with you.
This app is TRASH. Bought a brand new off the lot 2023 Tacoma last Thursday and the sales lady was so excited about the app....I downloaded it and still the piece of crap app...doesn't do anything...doesn't give me an odometer reading, no tire pressure no remote anything. What a disappointment.....The Ford app....was much quicker and the remote start works every time and there is no subscription needed.
Tire pressure is on the status button as the first thing at the top. For odometer, hit the find button at the bottom right then select Drive Pulse & Trips. You will find both odometer readings there.
I don’t understand why Toyota charges for these services that i would consider simple services that help Toyota just as much as a customer. I’ve chosen to not pay since i dont think Toyota is approaching this appropriately
Bring back the tire psi
It’s there
@@BADASS668whereee
@@raulayala1161 should be in vehicle status
Doesn’t your car already tell you that in the dash?
Recent trip history can’t tell me what my MPG was for the trip but it can tell me if I braked hard, accelerated hard, or took corners too hard? Seems like an odd set of data. I would think most drivers would rather know what their range, EV use, and MPG was. The car has this info stored. Why not make it viewable in the app?
this is so they can report to your insurance company your driving habits ONLY A GUESS and IN MY OPINION
Where is the tire pressure monitor? That was definitely a downgrade...
It is on the status tab at the very top. A picture lists the pressure in each tire. Below that it tells you if the pressure is good or not.
Toyota is love ❤
My Rav4 Prime SE turned 1 year old yesterday and as of now, when charging I cannot get information on how long it will be when it finishes charging. As I understand it I now have to pay $15/month to get this functionality. I think this is bad costumer service. This functionality should be free just as the info on the tire psi is free.
How do you register when saying can't register a fleet or commercial vehicle I know it used to be a rental car at the enterprise rental until bought by the VW dealership
Hi, there! While we understand your concern, we would be unable to provide a diagnosis over DMs. If you feel you need to discuss this matter further, we kindly request you to please call the Brand Engagement Center at 1-800-331-4331.
@@toyotausa okay, also you forgot to explain in your video that "multimedia entune" is not readily available to those who are located in the U.S and the only features you get from the app is very very limited to like only viewing your cars fuel range and you dont get any smart features that you all claim to have
Toyota is love🥰
Toyota❤❤love you
The cars cost enough. No more money left for subscriptions.
Good ❤
Good Nice ✊
Expectacular
Can anyone explain to me why the “Remote Start” requires numerous attempts to get my RAV4 Hybrid started. This feature is one of the main reasons I carry the App.
Hi, Frank. 👋 We regret to hear you are having issues with the Toyota app. When you have a moment please call our Brand Engagement Center at (800) 331-4331, so we can assist in troubleshooting your concern. Our Brand Advocates are available Mon-Fri 8am-8pm, and Sat 9am-7pm EST.
Very Nice ❤.
Tire pressure? Where did it go?
On the status tab at the top.
Excelente👍👏
Does this app work with the 2021 Rav 4 LE AWD?
Hi Jordyn, not every vehicle has the capabilities to use Connected Services. To find out if your Toyota has the capability or need assistance with the Toyota App, please contact us directly at (800) 331-4331 for further discussion. Our Brand Advocates are available Mon-Fri 8am-8pm, and Sat 9am-7pm EST.
@@toyotausa Thanks for the information. I purchased a new Prius Prime last week and I can't download the Toyota App, even following the instructions in the Multimedia Owner's Manual. I get an error message that "your device isn't compatible with this version."
@@toyotausa
Does the app tell you about your engine whether your engine is good or not in good shape??
It’s should
Do we have the option to control the AC temperature while starting the car?? Like on a winter morning or a summer noon.
Hi, there. When you have a moment please call our Brand Engagement Center at (800) 331-4331. Our Brand Advocates are available Mon-Fri 8am-8pm, and Sat 9am-7pm EST to further discuss your inquiry.
@@toyotausaguess that means no !
lol exactly instead of giving a straight answer they tell you to call someone. Meaning you can have it when you pay for the subscription. I call bs because other premium vehicles let you do this for free subscription based things are getting out of control.
Muito bom, viva a Toyota
Did the fix the start car in the tundra 2022
Remote start tundra 2022 on the app
After having my Rav4P SE for one year i cannot longer use the app (without paying $15/month) to see how long will it be when my car is done charging. This is poor costumer service. This functionality should be free just as the info on the tire psi is free.
Good! 👌
❤️
Why no climate control for BZ4X like the UK MyT app?
What is the current latest version of the Toyota app? How long should it take to upload an update via smartphone?
That's what I need, my car reporting back to another giant global corporation everywhere I go, the way I drive and God knows what else.😬
Super 😊
Good Nice 🎉🎉🎉
🙌😎
Nice❤
Can you keep your verification code on the Toyota app, if yes, how do you look for your verification code?
Maravilha ❤❤
Toyota é um mimo
the process bounces you between: phone, email, vin, multimedia screen endlessly. if u need this done - have the dealers do it !!
Kind of useless app, the subscriptions too. Signed up for the $15 because one so I could unlock my car if I forget my keys inside and lock it. All it does is tell me the status of it. What good is it telling me is locked if I know I press the lock button.
The maintenance is a sales pitch owners manual tells you do oil change every 5000 miles. Dealership says every 10,000.
Owners manual says change transmission fluid every 30.,000 miles. Dealership say Toyotas have a sealed transmission that doesn’t require fluid changes. Sealed just means it doesn’t have a dip stick.
Dealership wants your car to breakdown faster so you buy a new one faster? As long as your car makes it past tithe warranty they don’t care.
❤great 😊
We're glad you think so 😍
Can I connect my Toyota Levin from Addis Ababa, Ethiopia?
How can I find my car’s location using the app?
Hi Mamadou, not every vehicle has the capabilities to use Remote Connect. To find out if your Toyota has the capability or need assistance with Remote Connect, please contact us directly at (800) 331-4331 for further discussion.
Still bogus that the connected service time frame is now years vs months when I got my 2021 or 2022 Toyotas
Does 2020 Toyota Corolla will have update on their gps???
Can the Toyota app allow you to control and set the temperature in the vehicle when you remotely start it?
If yes which models?
Hi, Manny. Select model year '22 and newer vehicles equipped with the Toyota Remote Connect feature will provide Remote Climate control. You can find out more here: www.toyota.com/connected-services/
We can't even log onto the Toyota App at the point you choose your Vehicle! I got as far as scanning the QR code and my iPhone wouldn't scan it. There's no 8-digit code to enter manually so we're stuck. Hopefully our dealership will help us.
Hello, there! We appreciate you letting us know about this. Our team would be happy to help if you need further assistance. Please give us a call at 800-331-4331.
Awesome
Can I auto start the engine from the app? I have Rav 4 Prime Xse 2023
Hi there, not every vehicle has the capabilities to use Remote Connect. To find out if your Toyota has the capability or need assistance with Remote Connect, please contact us directly at (800) 331-4331 for further discussion.
@@toyotausa thank you
Lindo❤❤❤
Everyday the app removes my vehicle and I have to reconnect it / register it. It’s winter now and it already has failed to command start once. Annoying since it’s cold out
We hear how frustrating this experience has been for you, John. We ask that you please contact our Brand Engagement Center at (800) 331-4331. Our Brand Advocates are available Mon-Fri 8am-8pm, and Sat 9am-7pm EST to assist further.
Still not update, not even a automatic dark and day mode
Can some please help me on how to put apps on my car
Hi, there. When you have a moment, please call our Brand Engagement Center at (800) 331-4331 to further discuss. Our Brand Advocates are available Mon-Fri 8am-8pm, and Sat 9am-7pm EST.
Can I connect my corolla cross 2023 connect to this app? It always says error or contact the provider
Hi, Angie! When you have a moment, please contact us at (800) 331-4331 for further assistance.
But why do I get the message says jwt expired
Amazing
We're glad you think so! 🤩
Why charge for this?
My vehicle is not showing up on the app? How can I take advantage of the features when I can’t see my vehicle listed?
Hi, Tegan. We'd be happy to help with your Toyota app concern. When you have a moment, please contact us at (800) 331-4331.
I downloaded the Toyota app I up everything but when I put in my VIN and I hit save it will say unable to process request need help please and thank you
Hi there, thank you for reaching out to us. When you have a moment, please contact us at (800) 331-4331 for further assistance.
Why the lock and unlock doesn't work well?
Hello, there. If you are experiencing any issues with the app and would like to discuss your concerns further, please give our Brand Engagement Center a call. We can be reached at (800)-331-4331. We look forward to speaking with you!
I had my car broken Into yesterday and I never got an alert that at minimum that doors were open?? Now I want to return this 2023 pos
Hi, Ronaldo. We regret to hear of this incident and hear your frustrations. If you'd like to further discuss, please contact us at (800) 331-4331.
Can you have 2 Toyota vehicles registered with one account?
HI, Victor! Thanks for reaching out. For security purposes, each Vehicle Identification Number (VIN) can only be associated with one (1) Toyota account. If there are multiple drivers of the vehicle, you may each access the vehicle information through the Toyota app on separate phones, however you will need to sign in using the same login credentials (email and password).
For step-by-step directions, or more information about multimedia features in your vehicle, we encourage you to visit our Toyota Connected Services Support website at www.toyota.com/connected-services/. From here, you may input your VIN and find many support topics to explore. 👍
@@toyotausa This is ridiculous. Why does the website have an "add driver" option?
Maravilhoso!
I updated my app and I cannot see my milage and my fuel gauge.
Hi, Donna. If you'd like to discuss this further, please call our Brand Engagement Center at (800) 331-4331. Our Brand Advocates are available Mon-Fri 8am-8pm, and Sat 9am-7pm EST.
Bonito telefone.
Moderno 😊
The app is nice!
Simples mas poderoso instrumento.
I cannot use keyboard on my Samsung s24 ultra, when I click within text box my keyboard flickers for a split second and than disappears. I never had this problem with any other app. It is unusable for me.
Hi, there. If you'd like to discuss this matter further, please call our Brand Engagement Center at (800) 331-4331. Our Brand Advocates are available Mon-Fri 8am-8pm, and Sat 9am-7pm EST.
Muito bom
Remote start is not on the app anymore. I just purchased a 2024 4Runner and the app doesn’t even have the option to start my vehicle LAME !!!
Hi, Carlos. When you have a moment, please call our Brand Engagement Center at (800) 331-4331 to further discuss. Our Brand Advocates are available Mon-Fri 8am-8pm, and Sat 9am-7pm EST.
What is the current app version? How long should it take to "update" the app on a smartphone?
I can't get the remote connect to work. This is crazy
Hi, Kim. When you have a moment, please call our Brand Engagement Center at (800) 331-4331 to further discuss. Our Brand Advocates are available Mon-Fri 8am-8pm, and Sat 9am-7pm EST.
What a beautiful thing! He did such a great job too, I would have been shaking in my boots. It truly was a dream for him. Great job, son.
Top
Can’t even sign into the app anymore
Hi, there. We are sorry to hear about your issue logging into the app. To address your issue, please contact our Connected Services at 855-943-7772, representatives are available to take your call 24 hours per day. We ask for your understanding that only the Connected Services team can address this matter and apologize that they are currently experiencing higher than normal call volume and hold times.
😊😊ok
❤❤❤
❤❤❤ok
This app not working in Pakistan
Hi, Javaria. The Toyota app is designed for use within the United States.
As a new Toyota owner, struggling to make the app work, this is not How to Use the Toyota App, it's a commerical for it. Fail.
I agree . I was looking for a how to not a what it is.
❤❤ok
😢😢 ok
Lindo
Hi! Does not give all the features according to your year or model of vehicle. This Remote connect video is brief and a generalization of the common stuff. My 2023 Camry XSE V6: Start, Lock, Unlock, Odometer reading, Distance to Empty (always false and incorrect for example indicate 91 miles to empty but I can drive another 150 miles), VEHICLE STATUS, HEALTH & ALERTS, SERVICE APPOINTMENTS, Last Parked Location with mini Map, DRIVE PULSE & TRIPS (driving behavior). Under Vehicle Status: Tire Pressure, Doors, Windows.// Health & Alerts: Safety Recalls, Service Campaign ( COVID-19 chip shortage so did not get 2nd Key FOB, later Toyota notified when 2nd Key FOD be avail), Vehicle Alerts, KeyFOB battery status, Quality of Engine Oil. // Finally, Service Appt.: Maintenance Schedule, Appointments, and Service History. * Note: without the Toyota App Remote Connect you will not be able to Remote Start your vehicle using the App or your Key FOB.
You will need a Remote Connect subscription to use your KeyFOB to start your vehicle remotely. Toyota gave everyone the shaft and when you pay that Toyota makes a profit. All the other subscriptions are worthless including Remote Connect but it is needed if you want to remote start your vehicle.
Why doesnt android auto work on all vehicles, the app is pointless
Hello there! Android Auto was available starting with the 2020 Tacoma, Tundra, Sequoia, and 4Runner. For a full compatibility list of which vehicles are capable of Android Auto, please visit www.toyota.com/audio-multimedia/#!/section/multimedia-features-by-vehicle.
@@toyotausa is there a way to install or use android auto/andoridf phones with a 2019 Camry?
Hi, there. To discuss this matter further, please call our Brand Engagement Center at (800) 331-4331. Our Brand Advocates are available Mon-Fri 8am-8pm, and Sat 9am-7pm EST.
my app won't connect to my vehicle....wtf
Hi, there. When you have a moment, please call our Brand Engagement Center at (800) 331-4331. Our Brand Advocates are available Mon-Fri 8am-8pm, and Sat 9am-7pm EST and happy to help!
no option to add remote connect. Never been able to get this app to show any current info about the car. Most useless frustrating app I have ever put on my phone and for what the rav4 cost I would have expected much better. Like the car. Hate the app.
Hello, there. If you are experiencing any issues with the app and would like to discuss your concerns further, please give our Brand Engagement Center a call. We can be reached at (800)-331-4331. We look forward to speaking with you.
App is severely lacking.
Absolute downgrade
The terms of service has you selling our private info and spying on us.
Very disappointing
😮😮😮
This app is TRASH. Bought a brand new off the lot 2023 Tacoma last Thursday and the sales lady was so excited about the app....I downloaded it and still the piece of crap app...doesn't do anything...doesn't give me an odometer reading, no tire pressure no remote anything. What a disappointment.....The Ford app....was much quicker and the remote start works every time and there is no subscription needed.
Tire pressure is on the status button as the first thing at the top. For odometer, hit the find button at the bottom right then select Drive Pulse & Trips. You will find both odometer readings there.
@@OEllsworth Don't matter the app is still trash
What a pathetic app! This app is all about TOYOTA, and nothing about the customer and their specific car, like tires.
🎉🎉ok
Good ❤
Good❤
Que maravilha!!!
Muito bom
❤❤❤❤❤
❤️❤️❤️
Lindo
🎉🎉ok
Lindo
❤❤❤