Replacing the Toner Cartridge | HP LaserJet Printers | HP Support

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  • Опубліковано 3 жов 2024
  • This video shows you how to replace the toner cartridge on your HP LaserJet printer. When you receive a low toner message on the printer control panel or in the printer software or if the print quality is not acceptable, follow the steps in this video to replace the toner cartridge.
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    This video was produced by HP.
    Replacing the Toner Cartridge | HP LaserJet Printers | HP Support
    • Replacing the Toner Ca...

КОМЕНТАРІ • 102

  • @whealthconscious281
    @whealthconscious281 4 місяці тому +2

    THANK YOU ... VERY EASY TO FOLLOW, SIMPLE, SHORT AND TO THE POINT .. APPRECIATE YOU! :)

  • @april11943
    @april11943 4 місяці тому

    Thanks this was easy to follow and understandable.

  • @cosettelemes8609
    @cosettelemes8609 2 місяці тому

    This was super helpful thank you!!

  • @totalhealth8204
    @totalhealth8204 6 місяців тому

    Excellent video for well-designed product, easy install

  • @unachukwumaxwell4602
    @unachukwumaxwell4602 Рік тому +1

    This was very helpful, thanks.

  • @gabrielledj3740
    @gabrielledj3740 4 роки тому +9

    Very helpful! Easy to follow too... thank you 🙏🏾

    • @HPSupport
      @HPSupport  4 роки тому +2

      +Gabrielle Dj I am glad to know that the video has helped you fix this issue.

  • @LamaraShamartha
    @LamaraShamartha 6 місяців тому

    Thanks it was so helpful

  • @lunaticamirhosin
    @lunaticamirhosin Рік тому

    I have a samsung SCX-3201G Printer and it has the same system for the cartridge removal, pretty helpful (Also i got my print driver from the HP site)

  • @rosshill5687
    @rosshill5687 9 місяців тому

    This was helpful for model mfp m148fdw

  • @andrewdub138v8
    @andrewdub138v8 3 роки тому +5

    I am looking high and low for a video on how to replace toner on an M148fdw. The insides of mine don't look anything like what's in this video. It's hard to get decent information from HP. Still, it could be worse, I could still be stuck with my p.o.s. Brother printer.

    • @HPSupport
      @HPSupport  3 роки тому +2

      +Drew138v8 Replace the toner cartridge as mentioned here: bit.ly/3emSAVr

  • @LianaKristina
    @LianaKristina 11 місяців тому

    Thanks to this video I have successfully changed the toner cartridge in my printer.
    Thank you!!!🫶🏼🥰

  • @sergeantfirstclassb4998
    @sergeantfirstclassb4998 3 роки тому

    Thanks!

    • @HPSupport
      @HPSupport  3 роки тому +1

      +Sergeant First Class B Welcome!!

  • @JohnnyStax
    @JohnnyStax 4 роки тому +1

    Thank you so much

    • @HPSupport
      @HPSupport  4 роки тому +1

      +GOTHIC DREAMZ & FUNKO POPS I am glad to know that the video has helped you fix the issue.

  • @essafaisal1487
    @essafaisal1487 2 роки тому

    Thanks

    • @HPSupport
      @HPSupport  2 роки тому

      +Essa Faisal Welcome!!

  • @davidmorris8965
    @davidmorris8965 2 роки тому +7

    When I took out the empty cartridge the printer's "drum" came out with it. Until getting rather frustrated, I realised that the "drum" is a permanent part of the machine and must be put back in (if removed from printer) before inserting replacement cartridge. Also no mention that "orange tab" on replacement cartridge must be removed and disposed of was not mentioned. Overall HP instruction was rushed at the expense of being thorough and clear.

    • @HPSupport
      @HPSupport  2 роки тому

      Hi David, thanks for contacting!
      Thanks for sharing the steps that helped you!!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu - Social Media Tech Support

  • @linguaphile9415
    @linguaphile9415 3 роки тому +2

    I'm just wondering why no such description is included in the manual.

    • @HPSupport
      @HPSupport  3 роки тому

      +Linguaphile Please refer this document to know about replacing the toner cartridge: bit.ly/2FFRdNg

  • @theverseshed
    @theverseshed 3 місяці тому

    Every replacement toner cartridge I've ever received suggests sending them to be recycled - but there's no guidance or address or anything, so they go in the bin.
    I would return them to be recycled if I could. (M203dn)

  • @rocioguevaraobando9075
    @rocioguevaraobando9075 6 років тому +1

    Gracias

    • @HPSupport
      @HPSupport  6 років тому

      +Rocio Guevara Obando You're welcome.

    • @elijahrosado3816
      @elijahrosado3816 5 років тому

      Your previous models from 2002, 2003 and 2007 are great, but this is even better! I don't have a mfp m28w, but I'll get one eventually, then I'll watch this video and replace the toner on the printer.

  • @usascottwright
    @usascottwright 11 місяців тому +1

    What about the tape coming out of the toner cartridge? You didn't mention that.

    • @HPSupport
      @HPSupport  11 місяців тому

      Hi Scott, thanks for contacting HP Global Social Media Support!
      I understand that you need help in replacing toner cartridge.
      I will do my best to assist you.
      Please refer this document to know about replacing toner cartridges: bit.ly/2FFRdNg
      Binu-HP Social Media Tech Support

    • @VintageLPs
      @VintageLPs 10 місяців тому +1

      @@HPSupportCould you not just simply tell us whether or not we should pull out the tape completely? Leave it in where ink starts showing? I had to look through generic UA-cam videos to find one at least showing the tape being pulled out all the way but not one actually tells us to do that. Why make us go to your website when this is a simple question? Yes or no.

  • @garysimonds3114
    @garysimonds3114 3 роки тому

    Video was perfect however my problem relates to HP recommendations for replacement cartridges.- Replaced ink cartridge 17A with 19A which doesn’t fit HP LaserJet Pro MFP M130fn - how do I resolve this issue with HP?

    • @HPSupport
      @HPSupport  3 роки тому

      +Gary Simonds To find which ink or toner cartridges work with your HP printer, select your printer model in the tables listed under this document: hp.care/2rsrL7j

  • @Alex-kr1eg
    @Alex-kr1eg 4 роки тому +3

    Can you take the cartridge out when it is still full? I bought this printer, took a look into the cartridge placement zone and pulled the handle slightly. It didn't go out. I've noticed, the cartridge is kept in place by some plastic arms which can move up and down slightly but are held in place by some strong coil.

    • @HPSupport
      @HPSupport  4 роки тому

      +Alex Yes. You can take out the cartridge even if it is full.

    • @martinsalinas7869
      @martinsalinas7869 4 роки тому

      I just bought and took the risk of pulling the plastic arms back as I can and it works. Pull back both arms which makes a loud as sound and then you will be able remove the cartridge

  • @baudouinducarme2223
    @baudouinducarme2223 6 років тому +2

    what shall I do to make the printer work again ?

  • @aimanoor3803
    @aimanoor3803 3 роки тому

    Good!! but how to fix new cartridge??

    • @HPSupport
      @HPSupport  3 роки тому

      +aima noor Please refer this document to replace the toner cartridge: bit.ly/2FFRdNg

  • @johnjkizer6399
    @johnjkizer6399 3 роки тому

    Thanks for the video but that’s only 1 toner cartridge, mine has 4 toner cartridges, I never opened it as I’m about to but wanted to watch a video first, thanks and God bless

    • @HPSupport
      @HPSupport  3 роки тому

      +john jkizer Glad to know that the video was so useful to you.

  • @MaulidaRahmi-g6q
    @MaulidaRahmi-g6q 7 місяців тому

    I used HP laser jet printer but unfortunately only printed 200 sheet around then the tooner is already very low.. Too lavish😢

  • @baudouinducarme2223
    @baudouinducarme2223 6 років тому

    I have replaced the cartridge on my HP laserjet pro MFP M26 nw

    • @HPSupport
      @HPSupport  6 років тому +1

      +Baudouin Ducarme HP Print and Scan Doctor is a free tool for Windows to help resolve common printing and scanning problems, such as missing or corrupt print drivers, connectivity issues, firewall issues, scan error messages, printer offline, and print jobs stuck in the print queue. Please perform the steps mentioned in this document to fix this issue: bitly.com/2KUcidK

  • @missylang998
    @missylang998 2 роки тому

    My mom threw away the box so my question is does my LaserJet Pro MFP M428fdw only take black ink cartridges?

    • @HPSupport
      @HPSupport  2 роки тому

      +Missy Lang It only supports black ink cartridge.

  • @seymou8
    @seymou8 Рік тому +2

    Everything in the video is so obvious, one wonders why they bother. But the three tricky crucial steps in the middle of the process are said nothing about. From memory, one is supposed rock or shake it a bit, then remove the plastic strip. Cut it???? And there is the orange plastic ring - I don't remember anything about such a thing, What to do????

    • @HPSupport
      @HPSupport  Рік тому +1

      Hi James, thanks for contacting HP Global Social Media Support!
      I understand that you need help in replacing the toner cartridge.
      I will do my best to assist you.
      Please refer this document to know about replacing the toner cartridge: bit.ly/3X1ss5O
      Binu_HP Social Media Tech Support

    • @marysheffield6094
      @marysheffield6094 9 місяців тому

      The answer below is HP’s standard non-answer. My next printer will be a different brand.

  • @karenkaiser4379
    @karenkaiser4379 2 роки тому

    I just bought a " refurbished" LaserJetPro MFP MT130fn. I can't get the cartilage to come out, there are 2 plastic " arms" blocking the movement. What should I do??

    • @HPSupport
      @HPSupport  2 роки тому

      +Karen Kaiser Please refer this document to know about replacing the toner cartridge: bit.ly/3nFc7US

    • @karenkaiser4379
      @karenkaiser4379 2 роки тому

      @@HPSupport there are plastic “bars” on the existing cartridge that prevent it from pulling out, I feel like I will have to break them, they are attached next to metal coils.

  • @mazamin
    @mazamin Рік тому

    No need to shake the new cartridge?

    • @HPSupport
      @HPSupport  Рік тому

      Hi Mazamin, thanks for contacting HP Global Social Media Support!
      I understand that you need help in replacing toner cartridges.
      I will do my best to assist you.
      May I know the printer you are using?
      Please let us know.
      Binu_HP Social Media Tech Support

  • @dextermathias7006
    @dextermathias7006 4 роки тому

    I have a brand new LaserJet 148 but am unable to pull out the cartridge. Please advise

    • @HPSupport
      @HPSupport  4 роки тому

      +Dexter Mathias Please refer this document to know about replacing the toner cartridges: bit.ly/3m5rfI1

  • @arshadchaudhary2129
    @arshadchaudhary2129 7 років тому +1

    I have HP M125a after a replacement iof cartage the printer is constantly saying "Low Tonner "
    What to do? PLZ help!

    • @HPSupport
      @HPSupport  7 років тому +2

      +Gaming Ultima "Toner is low on ink" this message is a reminder to have a replacement toner cartridge available. You do not need to replace the toner cartridge until print quality becomes unacceptable. Please try the following link to resolve the issue: bit.ly/2zrUL3H

    • @brendaboudinot6431
      @brendaboudinot6431 5 років тому

      When you install one move it like your dipping your wings back and forth, slowly. This will distribute the toner. Do this too when you get a low toner light, it will provide more time and copies. I know this from reading the manual online, unfortunately I didn't set up the printer and can't get it open to clear a jam. We all love HP. Better manuals would help.

  • @irlandaromo2231
    @irlandaromo2231 4 роки тому

    Ao does this printer print any colored prints ? Or is it just b&w ?

    • @HPSupport
      @HPSupport  4 роки тому

      +Irlanda Romo May I know the complete model number of your printer so that we can check the details for you?

  • @KellyPark
    @KellyPark 3 роки тому

    Kind of forgot to tell me to remove the orange case and orange peely thing on the side. Was that little gray photo was supposed to tell me? jw

    • @HPSupport
      @HPSupport  3 роки тому

      +Kelly Ann Park Replace the toner cartridge as mentioned here: bit.ly/2FFRdNg

    • @KellyPark
      @KellyPark 3 роки тому

      @@HPSupport I meant that the video failed to mention to remove the orange piece on the side and pull out the long strip otherwise it won’t work. I only knew to do that since I’ve replaced an ink cartridge before in a different printer- but you should probably mention that. My poor 68 year old father started cussing at the printer 🙄

  • @tamerel-meehy738
    @tamerel-meehy738 2 роки тому

    Followed the steps but the printer is giving me "Door is open" error message

    • @HPSupport
      @HPSupport  2 роки тому

      Hi Tamer, thanks for contacting!
      I understand that you are receiving door open error on your printer.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: hp.care/2pCrZvt
      Binu - Social Media Tech Support

  • @ifqieyours
    @ifqieyours 3 роки тому

    How to fix error code 57.00.03 hp m551

    • @HPSupport
      @HPSupport  3 роки тому

      +Mari Belajar Turn the printer off, then on.
      Check the duplex fan in the rear door sub assembly.
      Remove and reconnect (J13L) on door assembly and connector (J13) on the DC controller PCA.
      If the error persists, replace the door assembly which contains the duplex fan FM2.
      Rear door part number: RM2-6746-000CN
      Rear door (LCD Simplex) part number: RM2-1249-000CN
      I hope this will help you,

  • @bryanglenn747
    @bryanglenn747 4 роки тому

    Replaced a cartridge with a new HP high ink cartridge and now it say low ink constantly. How do I turn this off. I will not print from my network with this notificxation.

    • @HPSupport
      @HPSupport  4 роки тому

      +Bryan Glenn Please follow the guidelines under this document to fix this issue: bit.ly/2yBh1vg

  • @majiskani
    @majiskani 5 років тому

    I have replaced toner cartridge incorrectly,Now Printer displays dialog that insert toner cartridge and i am unable to unmount toner cartrdge, it touches body and cant come outside,what should i do now?

    • @HPSupport
      @HPSupport  5 років тому

      +Mohsin Ali Jiskani Baloch Please follow the guidelines in this document to replace the toner: bitly.com/2VHIlhe

  • @Fisarmonica23
    @Fisarmonica23 Рік тому

    this says nothing about where the ribbon should be cut off? or how to remove the orange tagged ribbon to prepare it for installation. There are no instructions inside the box either!!!

    • @HPSupport
      @HPSupport  Рік тому

      Hi Sheri, thanks for contacting HP Global Social Media Support!
      I understand that you need help in replacing the toner cartridge of your printer.
      I will do my best to assist you.
      May I know the printer you are using?
      Please let us know.
      Binu - Social Media Tech Support

  • @felistuskalunda8039
    @felistuskalunda8039 5 років тому

    Am unable to return the hp tonner catridge

    • @HPSupport
      @HPSupport  5 років тому

      +Felistus Kalunda May I know the reason for returning HP toner?

  • @akbarhossainbhuiyan5952
    @akbarhossainbhuiyan5952 7 років тому

    what will i do when get sms black supply very low?

    • @HPSupport
      @HPSupport  7 років тому

      +Akbar hossain Sometimes a 'Toner Low' message displays on your computer, and the printer does not print. The message is intended as a warning only so you can have a replacement cartridge available and avoid possible printing delays. You do not need to replace the cartridge until print quality becomes unacceptable. Click on this link: hp.care/2uZOV79 to know how to override the message.

    • @akbarhossainbhuiyan5952
      @akbarhossainbhuiyan5952 7 років тому

      thanks...

    • @HPSupport
      @HPSupport  7 років тому

      +Akbar hossain You're welcome!

    • @elijahrosado3816
      @elijahrosado3816 5 років тому

      That "toner low" message sounds a lot like a 2001-2002 HP LaserJet 4100n.

  • @HardRockMaster7577
    @HardRockMaster7577 4 роки тому +4

    The (Toner) Print Cartridge box for the HP 17A has visual instructions for removing the cartridge.
    The HP 17A toner cartridge has visual installation instructions printed on the cartridge itself.
    Step 1. is to do something with the toner cartridge 5-6 times.
    Step 2. is to install the toner cartridge.
    NOWHERE IN THIS OFFICIAL VIDEO IS THE STEP 1. "5-6" ACTION DISPLAYED OR EXPLAINED.
    NICE TRY HP !!!

    • @HPSupport
      @HPSupport  4 роки тому

      +Hard Rock Master Please refer this document to know about replacing toner cartridge: bit.ly/2OKanr0

  • @baudouinducarme2223
    @baudouinducarme2223 6 років тому +1

    and receive following message.... Put a new cartridge !!!

  • @gabiballetje
    @gabiballetje 5 років тому +24

    Additional helpful videos ? THIS wasn't even helpful !

    • @HPSupport
      @HPSupport  5 років тому +1

      +Gabi Koonings We apologize for the inconvenience caused to you. Please let us know the complete model number of your HP printer and the exact issue you are experiencing on it so that we can check the details for you.

    • @HPSupport
      @HPSupport  5 років тому +1

      +Gabi Koonings We apologize for the inconvenience caused to you. Please let us know the complete model number of your HP printer and the exact issue you are experiencing on it so that we can check the details for you.

    • @gabiballetje
      @gabiballetje 5 років тому

      HP Support i was given a 3015 A12 toner cartridge for what should have been an A55 for a P3015...

    • @sislertx
      @sislertx 2 місяці тому

      Omg. I cant believe a human actually answered
      . This is why I choose ho...back I. The day when I ordered for the government I always got hp...they were always on pre-approved lists..along with some really crappy ones...but that been 25 years ago..almost to the day now.

  • @yeetus7629
    @yeetus7629 4 роки тому +6

    One of the most wasteful printing cartridges of all time 0 yeets/ 100 yotes

    • @fartpluswetone8077
      @fartpluswetone8077 3 роки тому

      Reddit, do your thing.

    • @VintageLPs
      @VintageLPs 10 місяців тому

      I’ve used my cartridge 3.5 years including through three exhausting tax returns and not a blip. The “replace cartridge” message has been showing for a full year but I just kept printing to my heart’s content until last night when I tried to print out an airline ticket. Suddenly fade lines from top to bottom. I could probably “shake” back and forth and get even more copies but I bought 2 cartridges a year ago so I’m putting in a new one just in time for the next tax returns. 😤🤮 Ignore the “replace cartridge” pop up and keep printing. It’s a ploy to get your money before it is necessary.

  • @СергейИванов-п5л2в

    Они издеваются.

    • @HPSupport
      @HPSupport  4 роки тому

      +Сергей Иванов thanks for reaching out. The support here is in English only. If you could post back in English, I'd be glad to help? If in case you need support in your language, I'd recommend you to refer our localized channel link: ua-cam.com/users/HPSupportRussia

    • @СергейИванов-п5л2в
      @СергейИванов-п5л2в 4 роки тому

      @@HPSupport thanks. Have a nice day!)

  • @karenoderkirk1831
    @karenoderkirk1831 4 роки тому

    showing a picture putting in the cartridge is not helpful, need to see what you actually did, sheeesh

    • @HPSupport
      @HPSupport  4 роки тому

      +Karen Oderkirk thanks for reaching out!
      I understand that you need help in replacing the toner cartridge.
      I'll do my best to assist you.
      Replace the toner cartridge when the toner is low and print quality becomes unacceptable as mentioned here:
      bitly.com/33zE6Zb
      Let us know how it goes.

  • @QueOndaWhey
    @QueOndaWhey 6 років тому +2

    Thanks for nothing that's not what appears when that button is pressed.

    • @HPSupport
      @HPSupport  6 років тому

      +Que Onda Whey The steps to replace the toner cartridge can be found in this document: bitly.com/2I9daq3

  • @3333Anne
    @3333Anne 4 роки тому

    Totally misses the point and does not show how to prepare a new toner cartridge. Useless.

    • @HPSupport
      @HPSupport  4 роки тому

      +Anne Cleo Evanoff Please refer the following document to know about replacing the toner cartridge: bit.ly/2FFRdNg