So many points were missing: - No ID or Passport request for verify and taking the copy - No Method of payment clarification / no Deposit for stay - No Contact details - cell phone and e-mail - Guest Was not asked for any loyalty program - No asking the check-out time - Now used guest name - No upsell for upper room category - No info for breakfast and outlets hours - Room number was announced loudly instead of showing on key holder - Not offered to call to operator or reception desk if guest would need in any assistance
The thing is: it's made for an English course. It´s not supposed to be accurate, cause it´s for beginners... just to get an idea of the questions and answers in a hotel.
where the fuck are these hotels are? in the middle of nowhere? registration forms? WTF is this? I work as front desk agent for 10 years now..filling out Forms? what? only when system crashes once a year..lol ..maybe in this video is one of those moments...
It's obligatory in Brazil. Seriously. Although this video doesn't look that fresh, they are still used (I can tell this is Brazilian because of the Portuguese words on the cards).
No, many hotels in EUROPE require registration forms. As a matter of fact, most of them. I dont know where have YOU been working, but you are not up to date.
why do I get this Monthy Python feel from the guy?
no id or passport was taken
I think the information about cable TV is no longer relevant in 2021...I may be wrong
He certainly is NOT from New Zealand. I would know, because I am!!
So many points were missing:
- No ID or Passport request for verify and taking the copy
- No Method of payment clarification / no Deposit for stay
- No Contact details - cell phone and e-mail
- Guest Was not asked for any loyalty program
- No asking the check-out time
- Now used guest name
- No upsell for upper room category
- No info for breakfast and outlets hours
- Room number was announced loudly instead of showing on key holder
- Not offered to call to operator or reception desk if guest would need in any assistance
u're good damn right xdd
My congratulations
I used to work as a recepcionist
And you hit the nail on the head
Here in mexico poor salary in this segment
The thing is: it's made for an English course. It´s not supposed to be accurate, cause it´s for beginners... just to get an idea of the questions and answers in a hotel.
This is an interesting real conversion between two in a hotel. I like the way they talk.
Phub 'a
1917?
she gave the key without check ion the system
where the fuck are these hotels are? in the middle of nowhere? registration forms? WTF is this? I work as front desk agent for 10 years now..filling out Forms? what? only when system crashes once a year..lol ..maybe in this video is one of those moments...
It's obligatory in Brazil. Seriously. Although this video doesn't look that fresh, they are still used (I can tell this is Brazilian because of the Portuguese words on the cards).
No, many hotels in EUROPE require registration forms. As a matter of fact, most of them. I dont know where have YOU been working, but you are not up to date.
Nghe được hết dù nói rất nhanh, nhưng bắt từ chính hiều cả đoạn luôn.
great! thank
Fantastic!!!
Saya tidak percaya ia boleh menjadi sebaik ini
1:57 NOYFB what my occupation is, why do you ask this anyway?
Tv too 😁😁
1:34 HE JUST SAID "WHITE POWER"???
Always maintain eye contact with the guest
how to do it that the recepionist making they job perfrctly
well done!
p o A qwpSa
good vídeo thank you so much
identification
thanks practical
Good procedure
Excellent service we need more polite female women at the front desk they treat men very nice