Caring for People as the Foundation for Lean Thinking | Episode 3
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- Опубліковано 8 лип 2024
- Follow the lean journey of a growing donut shop as it troubleshoots the adoption of lean manufacturing tools and principles.
EPISODE 3 SUMMARY
Valuing people is at the core of authentic lean culture and practice. You can achieve terrific results, but those results are limited or short-term unless they come as the byproduct of developing and respecting people. In this episode Daniel distills the issue down to one question: do you care for people? If you possess care for people, you'll be anchored regardless of what business climate or situation you face. If you don't care for people, you will quickly lose your way.
ABOUT THE LEAN DONUT SHOP
The Lean Donut Shop is a real-life company (aka The Donut Theory, thedonuttheory.com) that was birthed in 2020 in the middle of the COVID-19 pandemic. Starting in a home kitchen, the business took off! It has grown into a temporary shared commercial kitchen and a 1947 Ford Half Ton mobile donut truck, and will soon set up shop in its very own storefront.
LEARN MORE ABOUT LEAN
To learn more about lean manufacturing, visit leansmarts.com for quality resources and training. You can also enroll in our online video training at the Lean Smarts Academy to make lean training simple, fun, and engaging for all!
JOIN THE LEAN SMARTS ACADEMY
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leansmarts.com/training/
I enjoy watching your videos/tutorials...look at what you built! A well built shop that the new ownership doesn't have to reinvent the wheel. If you did that in 5 mos. Thats something to really be proud of!
Nice to hear that culture is a focus in your lean transformation!
In my opinion, Caring for people can be looked at as a value-added activity. I guess...🤔
Hi Sneha! I agree with you, but that’s because my mission and worldview in life is broader than the strict definitions of value/waste. By classical lean definitions, caring for another associate doesn’t add any direct value to the product or service a customer is buying. (It does indirectly add value over time, but not directly and immediately add value for the customer right now.)
@@LeanSmarts I think that lean is not only about creating value to customers. I see lean as a way to create value for all stakeholders. Create that value but only if the value creation don't mess with the others "freedom"/"value.
@@enquantoconduzo but wouldn't that be dependent of the owner structure of the company
@@cyberRowboat lean is independent of the owner. The owner may do the lean his way but it doesnt mean it is the correct lean.
@@enquantoconduzo good point misread stakeholder for shareholder... semantics i know ...but could lean be a tool for workers to increase their bargaining power and get better working condition while at the same time increase value to their customers? or would it require more compromise.