SAP PM vs EAM and CS vs Service S/4HANA: What's the Difference?

Timestamps
00:25 - Question: PM vs EAM, what is the difference?
01:11 - Business definition: Plant Maintenance
02:18 - Business definition: EAM
04:27 - PM vs EAM - business comparison
05:58 - Business definition: Customer Service (CS)
08:40 - SAP PM vs SAP EAM - products comparison
14:17 - SAP S/4HANA Service
14:57 - SAP Service Cloud, Service & Field Service Management
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In this video I will answer one of the popular questions among SAP PM/EAM Consultants - what is. The difference between SAP PM and EAM? Unfortunately, many of use use this term interchangeably, thinking it is the same thing. It’s totally not. That’s why I created this video. We will go through business terms of Plant Maintenance and Enterprise Asset Management, compare it with SAP products, so at the end you will be 100% sure what is the difference. But it’s even more than that. We will also talk about SAP CS and SAP S/4HANA Service. This area has been totally changed by SAP in the last years. Have you heard about Field Service Management? Or maybe you still use SAP MRS together with old CRM? Check out this video, because the last changes in Asset Management and Service Management are huge.
Things, which I covered in this video:
SAP Plant Maintenance,SAP Enterprise Asset Management, SAP ERP ECC, SAP S/4HANA EAM,SAP Customer Service,SAP S/4HANA Service,SAP Field Service Management, SAP FSM,SAP Service Cloud,SAP Service and Asset Manager (SSAM)
SAP Intelligent Asset Management,SAP Performance Asset Management, SAP Business Asset Collaboration Network
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