SAP PM vs EAM and CS vs Service S/4HANA: What's the Difference?

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  • Опубліковано 28 гру 2024

КОМЕНТАРІ • 2

  • @JuanCarlosForero614
    @JuanCarlosForero614 19 днів тому

    Thanks for these video SAP Dude. they are very illustrative. A comment on this content: I think EAM is more a rebranding of what used to be PM: PM for ECC and EAM for S4HANA, to catch up with the buzzword in he maintenance theory/industry, that yes talks more about the lifecycle of the asset more than just the act of maintaining it. SAP uses the umbrella term IAM for all tools that you mention in the video: EAM, RSH, SSAM, APM, BNAC, FSM.. and now SPD-SAp Dynamic forms. I look forward to see your explanation in the Service topic that you start covering here. SAP has nor Cx (Customer experience) that is the new CRM tool, a cloud tool, that connects with Service Management in S4HANA to start the service process: quote -> service order -> billing... that all those service management objects replace what was CS (Customer Service) in ECC... and now there is a scenario where service management combines with EAM to better tackle the requirement of service organizations that need a control of planning and shop floor execution that EAM work orders provide, this is called/labeled: service management with advance execution. as you ask in th video: is it more confusing now?

    • @sap_dude
      @sap_dude  16 днів тому

      Hi Juan,
      Huge thanks for the longest comment in any of my videos, I appreciate what you described and I am ultra happy you are into these topics as well💪 yes I agree SAP does the renaming of many things, it becomes confusing for us, consultants so cannot imagine what Clients think.
      And yeah, S4 Service will be on the channel in the future, so stay tuned and if u got some new extra things to add - I am happy to know about them. Cheers man 🫡