Woman Says Dunkin Donuts Coffee Burned 30% of Her Body
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- Опубліковано 8 вер 2024
- A New Jersey woman named Samantha Picklo alleges she received 2nd and 3rd degree burns on 30% of her body after an incident at Dunkin' Donuts. Picklo says three black coffees were spilled on her pants, causing her skin to peel. She and her husband called 911, and officers questioned her and the Dunkin' employee who served her. Inside Edition’s Jim Moret tested to see how hot Dunkin' Donuts’ coffee is.
She was eating something, grabbed the tray with one hand and dropped it on herself. I actually completely believe that employee, he was so calm and his eyes and body language indicated he was being honest.
I agree. Here comes another lawsuit just because she didn't hold it properly.
oh damn
@@amandaybarra3864 the change she is suing for would actually be pretty good though
@@tradhat5746 if she is suing the company then im all for it since those small cupholders have nearly caused my drinks to spill. Im against it if she tries suing the employee tho
@@tradhat5746 Those stupid egg carton cup holders always make the super tall drinks tip over, it sounds like thats exactly what happened when she tried to grab it with 1 hand and wasnt able to keep it stable. if the ones from Chikfila perform better then of course they should be adopted, but ive heared bad stories about those taking lids off, which is the last thing you want to happen with hot coffee
you’d be surprised at the amount of people who grab drink trays with literally one hand even if the tray has more than two drinks its so astounding imo
Or even up to like 6 drinks on one tray :0
I usually double layer it because of this reason, people like to grab with one hand instead of two
The coffee or drinks shouldn’t be that hot though.
@@user-rw2dr5my1s unless if it’s straight out of the coffee machine
I honestly believe the employee is telling the truth.
I use those same cup holders, but I'll put them inside a bag so that my customers will make more of an effort to grab the bag by its handle instead of the flemsy holder itself.
I 100% believe the employee. During the 911 call she said "He spilled the coffee all over me". As if he removed the lid and poured it all over her intentionally. She was too quick to point the finger at him.
That's a good point.
People like this tend to play victim they don’t wanna accept their own mistakes but rather take it on someone else.
I would say that her rationality probably wasn’t 100% then as she was burning. But I agree in total that this is definitely her fault
She didn't sound as if she was suggesting he did it on purpose. It sounds more like the dispatcher asked her "what happened?" and she answered.
I agree. In such a situation I could see one’s rationality and coherency being flawed because the situation at hand is more immediate and dangerous.
as dunkin worker i can speak for all of us by saying that we know the coffee is hot and we know how to properly handle the carriers. spills because of clumsy customers happen more than you think and i 100% believe the worker is telling the truth
@Choas_Lord_512 i never said that fast food workers never make mistakes so you can hop tf off
I mean it is all her fault, but it would be a good idea to switch those drink holders
@Choas_Lord_512 Even if the employee was at fault, it was an accident. No one is going to vote in favor of this woman in a court of law. She very clearly just wants money and/or publicity.
I worked at Starbucks & I agree
@Choas_Lord_512 no 1 is claiming they don't make mistakes most ppl can go by what they see & the facts.
She makes it sound as if the employee intentionally 'threw' or 'spilled' burning hot coffee on her to burn her. But hearing the employee's side of the story, it sounds like she was being damn stupid receiving three coffees with one hand while stuffing herself up with the other hand, thus, she burned herself.
The employee is lying.
@@RaizerZ Eyes don’t lie.
@@RaizerZ and how do you know that?? Were you there?
@@andria8279 i am sure that all this chaos has been captured on CCTV
@@andria8279 Either side could be lying. We don't know.
I 100% believe the employee. I work at Starbucks and we have the same trays. I’ve had customers who weren’t careful when taking it into their car. However, I’ve always made sure I remind them to be extra careful. Many still do it carelessly. It stresses me out so much. I’m thankful it hasn’t happened.
It really doesn’t matter if it was the employee or the woman! Coffee shouldn’t be served at LETHAL TEMPERATURES! It should be understood that someone will make a mistake with it, it’s bound to happen.
@@bananaeclipse3324 Hm, in my store, you have the option to make the drink warm. However, coffee is served at a certain degree for flavor. Yes, temperature does effect the taste of our coffee. It’s the number one thing I was told. We always do double cup and a sleeve. While you might not agree, a lot of coffee drinkers love extremely hot coffee. Many add cream or even an ice cube to cool it down. It’s an option we have. It’s common sense to know coffee is hot.
Its not your job as the employee. Its the company who sets how hot the coffee is
Tho drive thru isn't really a thing in here, somehow we all have the same thought of never grab a plate of hot drink w one hand. If i spill my coffee, i dont think i would sue the company of not using a japanese-earthquake-certified coffee box. But someone would literally kill for 3mil bucks for sure 😆
Isnt happened yet*****
I felt bad til I heard her say “before I could grab the tray it spilled”. That’s exactly what someone would say when they want the company 100% accountable. This is a money grab that’ll hopefully fail and sadly ended in burns.
You can easily say the same thing about the employee. Him saying that she was eating something and trying to grab the tray with one hand sounds like something somebody would say when they want the other party to be held 100% accountable. It sounds to me like the employee was lying in this one.
Either way is hearsay and wont really be a factor in the case. The fact that dunkin doughnuts franchise owner served a beverage 80 degrees above boiling point potentially higher is reckless negligent and dangerous to the point that no reasonable person could believe that spilled or dropped the liquids at that temperature would not cause serious bodily injury.
@@mrjiggy716 that temperature was Fahrenheit.
@@mrjiggy716 boiling point is around 210, it was served at 169.
@@queenb9668 drive thrus always have cameras so we’ll see the truth
The way she said " he spilled coffee all over my lap" made it sound like he took the cups and poured it all over her lap. Made it sound as if it was on purpose.
I used to work at a Dunkin and the amount of times people who order in the drive-thru grab these trays with one hand is beyond ridiculous. I completely believe the employee who said she was eating with one hand, it's beyond common. I've always hated their cup holders, the one the lawyer showed is a way better design.
Could you get me the recipe for their donuts ? 🥸
@@trevorgwelch7412 💀
@@trevorgwelch7412 Man is asking the real question
I always grab the tray with one hand but that is not intentional. I'm short and my car is low so I can't reach the tray with my right hand. I always have to grab with my left then I can bring it down and grab with my right. So I don't think it's fair to shake your head at everyone who grabs it one handed.
@@trevorgwelch7412 Man's Seeking For The Forbidden Information.
this isn’t anyone's fault but her own, she should know how to hold a drink carrier.
She said she didn’t sue the employee
She’s suing Dunkin Donuts. I think a major problem is how hot that coffee was. Imagine what would’ve happened if she drank that coffee. Coffee shouldn’t be hot enough to cause 3rd degree burns all over your body.
There’s no reason a drink should be that hot and the other drink carrier should be in place
@@dorci9387 According to the National Coffee Association of the USA - which many large companies in the food and beverage industry listen to - coffee should be served at around 180-185°F (5), not much lower than the standard brew temperature. So now we have to serve coffe at 60° so idiots dont burn themselves? Is a hot drink, soup is the same, hell pizza will burn your mouth is call having common sence.
@@dorci9387 That’s exactly what I was saying. But people want to blame her. 😒
“He spilled the coffee all over me”, she made it sound as if he did it on purpose. I hate these types of people.
Right 🤣
Her acting is as bad as Amber Heards
me too
She wants money👹
It was an accident and she probably couldn’t say much cause she was in such serious pain.
From now on, the staff needs to have body cam as well, just like dash cam
It's not only the coffee that burns, it's also if there's sugar in it. The sugar burns into your skin. Happened to my daughter when she upturned a cup of coffee without milk onto herself. Doctor said it was the sugar that did the most damage.
Lucky she ordered 3 black coffees
Why no cam
Uh, either you misunderstood or that doctor doesn't know what they're talking about. Unless there was enough sugar in that coffee to form a syrup, which helps the hot liquid stick to the skin, it's the hot water that scalds you.
Happened to me I was awarded $350,000 and started my Detail journey after years of recovery
@@zammmerjammer nope
That's what's wrong with people these days. Nobody takes accountability for their own actions. Would she sue herself if she spilled coffee on herself at home??
Probably the coffee brand lmao..
“The coffee pot threw the coffee all over me!”
100% People want everyone else to be legally liable for everything wrong
As many people have stated I don’t know like 50 times now, she’s blaming the flimsy drink carrier, not the employee. Why should she be blaming herself for that..???
@@ivyvanderwall If it was the drink tray's fault then everyone would have it being spilt on themselves
People don't ever tell the whole story of the McDonald's law suit. First, the employee at McDonald's said they would pay the victim's medical bills. Second, the victim was elderly which made the burns worse because of thin skin causing her to be in the ICU. Third, McDonald's only offered to pay less than $1,000 of her bills. Forth, when the victim decided to sue it was to cover her bills (they never asked for millions). Fifth, The jury decided to award the large sum of money, surprising the victim and her lawyer. I think the jury punished McDonald's because they had been sued a few times prior to that incident for the exact same thing.
The McDonald's burn was so bad because the coffee was served at over 200°F. McDonald's had already been warned what they were serving was too hot. The payment ordered from McDonald's was the value of 2 days of coffee sales which just turned out to be millions.
Exactly! I watched a documentary on it, and she was right to sue them. That poor old lady was incapacitated physically from that incident. And McDonald's had been told over and over to fix their machines.
6th, if you can't handle beverages, don't order hot things. No one made this woman order HOT COFFEE. Coffee is extremely hot. If you have unsteady hands, DON'T ORDER IT.
@@ko7577 The coffee comes hot by default.
Exactly what I was thinking. The McDonalds one had so many propaganda campaigns to keep McDonalds looking good. Just look at all the comedians who made fun of the situation. So I’m not gonna judge this girl at all
I love how she made sure to say *_He_* spilled when calling 9-1-1
She was in a state of panic
I'm about 96% sure this was mainly her fault, I bet she needs the money and was looking for someone to sue
Same opinion here
Factsss
Y’all suck. She’s not even blaming the employee that hot cup of coffee is to hot
Absolutely incorrect. The fault lies on Dunkin donuts for keeping their coffee that hot. They aren't supposed to. Just do any amount of research into the McDonald's coffee incident that happened way back. I don't know if this is true but according to the other comments she's suing Dunkin donuts and not the employee
WHY IS COFFEE THAT HOT???
I feel so bad for the employees.
They did literally nothing wrong and know they have to get backlash for that.
Edit: to the people who don’t believe me, she is literally suing for them to have different carriers because she’s so embarrassed, she did it to herself, grabbed it with one hand and dropped it. The coffee being hot really isn’t the situation here, even if it wasn’t that hot she still would’ve gotten burned. There have been cases of people getting their faces burnt when people throw hot coffee at them. It’s not like coffee can’t give you any degree of burn already.
The lawsuit goes to Duncan donuts not the franchisee.
True. But there is no reason why the coffee has to be THAT hot. Most people drink the coffee right away, they do not wait.
Where you there?
@@Ashley-el4wf that's hot but not a uncommon temperature for coffee to be served. The McDonald's lawsuit coffe was served at the high 190's
Ummmmm. Yeah it is. Doesn’t matter who spilled it. Coffee that she was going to digest shouldn’t have been that hot. At a Mexican Cantina I worked at, the soup was placed on the window and had a 2 minute cool down period before it was served to guests, so things like this don’t happen.
I feel so bad for the employee who was blamed. He did nothing intentional! It is called an accident for a reason.
Yeah I was thinking the same. I hope he doesn't lose his job because of it.
For every one of these people this happens to there is literally millions of people everyday who seem to have no trouble not spilling hot coffee on themselves.
@@neindanke3420 well I mean it’s just Dunkin doughnuts
@@tylerjames-yf1ho ok… but she’s not dead just seriously injured. Two different scenarios
She didn't suggest it was spilled on purpose.
The burnt coffee is similar to that McDonald coffee incident. Whether it happened due to clumsiness or not, is the coffee temperature even acceptable to begin with?
1. Coffee is supposed to hot and 2. If she had grabbed it with both hands this wouldn’t have happened
@@ChrisRot137 hot doesnt have to mean hot enough to do this much damage to someone
I read the full story that was published in the local news. There's more to the story than what they covered here. She ordered food and three coffees. She received her food at the drive thru window and was told to pull forward and her coffee would be brought to her. I believe the employee who stated she was eating and grabbed the tray with one hand. She should have been more careful. Also, her husband was not with her. He arrived after the coffee was spilled. Therefore, no one should have even spoken with him.
I read multiple articles as well after seeing this video and your VERY right! It's pretty screwed up the way Inside Edition is spinning this story (much later after the event) to try and make it look. I can't help but wonder if the lawyer is involved in the publishing of this version. Maybe not ....but it looks that way..... And I would not be surprised inside Edition deletes my post (they might not because it's a response and not a primary post but I admit that I used the company name to see if they would).
Corporation spins the story up to defend another corporation. People in the comment section eat it up.
oh wow that's even more messed up in my opinion...
As someone who grabs drink trays with one hand, I can concur that the employee was telling the truth.
😂 at least you're honest about it.. any funny stories about that?
@@nouseforanamelucky13 oh yeh know the time I burned 30% of my body silly story really
@@briannelson3830 I bet you sued and won millions of dollars, even though the cup said "CAUTION" and "HOT".. 😂
But why make it so hot? I hate having to wait 10 minutes to drink coffee let alone the dangers.
@@thebilldozer7970 ..it’s coffee…
She calls 911 and the first thing she says is, "He spilled coffee all over me." Not, I've been burned, I need help. I dunno. This is like when the murderers give their alibi to 911 instead of asking for help for the injured/dead person.
"I just came home from cosco from 5pm to 7pm to find my wife brutally murdered!!!"
@@ciscoak9074 screaming 😂😂😂
Well she was experiencing extreme pain while on the phone. But of course, everything plays out perfectly in your head.
As someone who worked in the industry myself, I second a lot of the points made by ex/current employees about her role in the exchange. With that being said, there were a number of policies that came out of the McDonald's case, including serving coffee below a certain temperature. I do agree on improving tray designs, even for transport in general. Hopefully they can move towards a safer caddy system to prevent the next case.
yea but the tray at the end was dumb. if it gets wet the bottom will break out. imagine having an iced coffe that gets condensation on the holder and breaks out the bottom and having a hot coffee next to the iced coffee spill all over you
@ghostbirdlary9331 So true, I didn’t even think of that. Good point for sure
@@daveiscray if they did the the thing that actual coffee cups did which is have a thin plastic film on it then it might work
Never fails to amaze me how quickly people who sue due to their own clumsiness. I am sorry she got burned but she can’t blame anyone else but herself.
I don't think she's blaming them for her clumsiness, she's suing because it's crazy to serve something that can cause third degree burns in trays that can easily tip over. The company should either serve them at a lower temperature or in more secure packaging. Getting coffee should not result in a trip to the hospital.
@@DL_Burns If she was blaming them, she would be suing the employees, not the company.
@@frostrose8222 She just wants the money, so she aims for something bigger.
@@frostrose8222 its coffe
People love a lawsuit 🤦🏻♀️
She's 100% in this for the money. Poor employee. I hope they had CCTV to show what happened.
You don't know what happened but your also sure she did this intentionally?
Lol you would be in it for money too if you had 30 percent of your body covered in third degree burns. Injuries demand compensation you ignoramus.
She's probably in it to pay for the medical treatment she needed after their poorly prepared coffee caused 3rd degree burns over ¼ of her body. Welcome to America. Healthcare isn't free and coffee should never be served hot enough to burn skin off.
Bro you obviously don’t understand the video
@@TRICROTIC1 yep
She had a lot of nerve to say he spilled the coffee on her. Them police came charging in the restaurant automatically thinking someone probably threw coffee at her when she spilled it on herself
It’s a shame she dam well she spilled the coffee on herself by being negligent, she’s not truthful.
No kidding! Way to be impartial cop. The way they approached that guy I wouldn't be surprised if that cop had one hand on the cuffs as he was talking damn....
Do you have any evidence to the contrary? No camera footage was released. What makes you believe his story over hers?
@@Ryan-ze9fz Honestly? I might be assuming, probably just sexism. Scroll down far enough and you'll see people constantly bringing up the fact that she's a white woman and that people "like her" sue for "minor" things like this. I guarantee you if a man was in the same situation with a female server these bootlickers would go from showering praise to calls for imprisonment.
He’s Indian though he did it.
Honestly props to the employees, they give us fresh hot coffee 🤨
Her lawyer: "if this has been used, Samantha would not been horribly burnt." No if Samantha wasn't stuffing her face and grabbing the tray like an idiot, she would not been horribly burnt.
exactly facts
But the drink shouldn't have been so hot to cause injury in the first place. What is wrong with you people?
@@davidmays8974 don't order scolding hot coffee if you don't want to potentially get burnt. Sounds to me like she wanted to get burnt
Still doesn’t change the fact that someone got hurt, and that their trays aren’t the safest to use.
@@skaterrrdie
That doesn't even make any sense. The customers don't say "oh I want a coffee that could peel my skin off." By law even if the customer consents to taking something dangerous, the company could still face a lawsuit because it is immoral to give someone something that would deliberately harm them.
The coffee shouldn't have been so hot in the first place, stop and think more about it.
Honestly when you order hot drinks, that’s your choice, and the way she described the event saying “he spilt it on me” disregards any responsibility from her meanwhile she should have been ready at her window to receive the drinks not with one hand but two. I hope she doesn’t win.
Dunkin’ will settle for a large sum despite of right or wrong. It’s a win for her regardless, despite her own stupidity.
@@yourheartsdesire6308 how do you know he spilled the coffee on her? im just glad she learned her lesson.
@@yourheartsdesire6308 what makes her statement any more factual than his? It doesn’t. The only fact that can be proven is coffee was spilled on her body. The husband’s statement is useless. Unless there is an independent witness or footage of this, you can’t prove either side. She’ll get her giant hush hush $ and live her life with a smile on her face. Also, skin coming off a burn is quite easy, particularly when you scrape it off while trying to take off jeans like she did sooo yeah.
Lmao they shouldn't be serving coffee that is incredibly hot to the point where it can make you have that can make you have 2nd degree burns, you should watch matpat(food theory)about mcdonalds got coffe incident
@@goldenfreddy256 I hear you and I agree, however, she’ll be the same person to send it back because it’s too cold.
I feel bad for the employee , it's not his fault 🤨 ...she burned herself because she didn't hold it good ...and blaming him when she was calling the cops is a SHAME .
@@paigemarie7476 But its a shame she blamed him
@@paigemarie7476 I said shame that she said it was his fault ...not for calling ambulance 🙄
@@paigemarie7476 Thats not what he said dummy ! Read his comment again
It actually is the employees fault
@@lockjaw7437 okay ..... it actually not .
Her husband knows she’s lying
That sucks, but I don’t think this was intentional. I hope she recovers okay. I met a cook who lost half of his face from scalding hot water. It was a small kitchen and he did not blame anyone for it. It was a bad accident.
That’s horrible. 😩
Being stupid ain't intentional but why Sue if it was an accident?
I was in the kitchen and another cook was cooking bacon in a pan in an open faced oven above his head and he reached in to get the bacon pan and as he was pulling it out dumped hot grease down his face he went to the hospital and I quit a couple days later so kinda don’t know the aftermath
So does he still take his critics at " face " value?
Will say again, curious about video footage... Duncans not saying one way or another
I work inF&B and that cup holder the lawyer wants Dunkin’ Donuts to use is even more dangerous. They actually pop of the coffee cup lids
Now this guy right here knows what’s up. When he pulled that up holder up my ramen I was eating fell out of my mouth back into the bowl from me laughing. Tops off all day!
I was thinking the same lol
Great point!
Then you don't have the right lids for your cups. Every other coffee joint out there uses the handle carrier and it works great for them I know Starbucks uses it. We use them at my work and we never have problems. Then again we use paper cups with rolled lips that tend to hold onto a lid better then styrofoam cups.
I’d take the lid popping open over spilling the entire cup on myself. But still good point i think it should be addressed if they ever decide to implement this
The audacity of blaming others for her own mistake. Embarrassing 🤡
*caucasity
@@olli.1717 what
@@garry9583 They're trying to be racist, don't mind them.
Well we don’t know the full story do we .. it could be both of their fault (miscommunication) for all we know
@@d.dawg1 Nah
Why did the dude hold coffee's like we don't know what it is? LOL.
100% her fault. I feel bad for those employees. They did nothing wrong, she’s now looking for a cash grab which is just gross.
I would be looking for a cash grab if I got burned that bad too
@@WereYaMahz if the dude spilt it on me yea but if you spilt it on your self and blame it on the company is plain stupid
@@WereYaMahz with a username spelled like that, don’t we all know the only way for you too get ahead is too sue.
@@ericcastro9340 totally.
@@ericcastro9340 it’s about how hot the coffee is that’s as straight up hazard
I knew shes a Karen when she said "He spilled the coffee all over me! " As if that is intentional?? this lady is unbelievable. Do not order hot coffee if you dont know how to handle it properly and blaming others because of your mistake. smh
Exactly
Gotta play it up for that cash prize
If she was black she'd be a hero fighting the racial injustice of the coffee industry.
I know right what a Karen 🙄🙄makes me mad
Exactly! So now DD has to payout for her stupidity? DD doesn’t even make that much money.. I don’t know how they would be able to afford a lawsuit and stay in business. I used to manage one. They really don’t profit much.
As someone who worked in fast food, the woman’s lawyer alleging that this drink carrier would have prevented this from happening is incorrect. The bottoms of those drink carriers can break in multiple ways. It didn’t happen often, but in 4 years of working in fast food, the carriers suggested by the lawyer broke at least twice to my knowledge. This was negligence on the accuser.
WHY IS COFFEE THAT HOT???
@@thehenintheswamp4658 do you eat soup the second after you turn the stove off? nah don’t throw it on urself either or you get burned that’s life don’t be stupid and blame other people for doing nothing but treat you then they try and sue and take everything you got.
@@thehenintheswamp4658 yea i mean it was just made like just just made why wasn't she being careful seems like fraud
@@hotboxmycoffin that was boiling g coffee moron not just hot. It's illegal for it to be that hot and the tray is not safe at all to carry.boiling liquid. Stop making excuses no one should serve boiling coffee to anyone
Omg yessss thought I was the only one laughing at this.
Soon, retail employees will need to wear body-cams 🤣
It’s sad that businesses have to design special boxes with side rails & handles because a few adults don’t know what to expect when handling “hot coffee”.
Like the employee said she grabbed the tray with 1 hand, which is a mistake because she obviously couldnt keep 3 heavy cups stable and they tipped and spilt on her...she should have paid more attention sadly
Umm no the coffee should not be that hot!
It's America, sue them!
Double wides don't come cheap.
Coffee should not be hot enough to burn you to that degree, stop defending the corporation
Only an idiot grabs a drink tray with one hand 🤦
Since you witness what happened please explain to us what exactly what happened.
@@Nope991 that’s literally what the employee involved said.
@@Rastaferrari829 and how do we know if he is telling the truth
@@Rastaferrari829 ahh yes bc I bet he tells the truth 100% of time. For all you know he could be lying to cover his ass. I don’t know bc I wasn’t there. But were you there?? You don’t know what happened either bc you weren’t there. Maybe he’s lying, maybe she’s lying, who knows. Ig we won’t know unless there’s actually proof like a video or something.
@@JD-ht7yw boy you would be surprised.
That's sad. She wants to sue them when they didn't spill coffee on her. That's unjust. She spilled it on herself. I hope she doesn't win the case.
And sadly that’s why America sucks. You can’t do anything anymore because a dummy somewhere got hurt and sued for it. Before long all coffee will be illegal because they go bankrupt when idiots dump it on themselves
This is where the customer is always right has gotten us.
@@kourtneyw8442 exactly! 🤦🏼♀️🤦🏼♀️
I bet if she doesn’t win, she do it again on purpose to get money because she’s money-hungry
@@lillypadwhite_9969 but at Starbucks
This is ridiculous. What a drama queen.
I worked at Dunkin’ before when I was in my early teens. Had a customer aggressively grab a cup of hot coffee as I handed it to her through the drive-thru window. Ended up burning both our hands. She blamed that the lid wasn’t secured on the cup properly when she’s the one that squeezed the living thing out of the cup forcing the lid to come off and hot coffee to spill out. Sometimes it customer negligence.
ah yes, people will find anything to blame except them
customer recklessness
Her attorneys going to have a hard time explaining how those trays would make a difference if someone drops the tray by accident.
Easy by telling the judge that the employee handed her an extremely hot coffee that could burn off her skin off her body.
Its much more easier to grab with one hand. I would agree if they or other companies use the new tray. For us the delivery drivers, it would make the drink less likely to spill while in the car
@@feero9680 I would have sworn they were already using that type of tray.
I have had drinks fall out of the shallow tray so many times. The tall one would be easier
It’s a stupid argument on his part as it’s not the tray that’s the problem it’s the idiot who can’t hold onto the tray because they aren’t paying attention or in this case eating and getting fatter.
she deserves nothing except possibly a remedial class on how not to handle hot beverages. most of us learn these kind of lessons when we're 6.
Well said!
You missed the point where the coffee is served at LETHAL TEMPERATURES! A mistake like this is bound to happen, it doesn’t have to be a woman who held it wrong, it could be a person who has a random seizure! The coffee could kill, that is the issue!
@@bananaeclipse3324 Coffee at any given place is brewed around 200 degrees Fahrenheit. The fresh coffee the news crew tested at 169 degrees Fahrenheit. It only takes a liquid temperature of *130 degrees Fahrenheit* to cause third degree burns through clothes. So by your logic, everytime someone orders coffee, every business should have a 15 minute wait period to cool off to safe temperatures?
And LMAO, lethal? No one died here.
@@bananaeclipse3324 you can't brew coffee with water less that than temperature.
@@bananaeclipse3324 take your L and move on kid. Clearly don’t drink coffee
911 what’s your emergency? ,
My bad, thought this was my lawyer….
I believe that man is telling the truth about her eating and grabbing the coffee with one hand. It's her fault for being careless
Well the issue is if the coffee did that much damage that is a law suit. That is why McDonalds got sued at one point. I understand coffee from a coffee maker gets hot but it shouldn’t be that hot. You can blame her all you want but it shouldn’t be that hot going to the customer.
Good thing drive thrus have cameras.
Unfortunately, your comment is predicated on conjectures and suppositions, so your comment is irrelevant.
Sure but that does not matter here the coffee should not be that hot.
@@coltenriggs827 tbh that's why I always order iced coffee, its even better then got coffee
"He spilled the coffee all over me." 🙄 I'm sure he wouldn't risk his employment to spill coffee all over you 😩
😂😂😂😂 lmao it’s the way she said it for me
Lol exactly
@@hommefatale4406 sounds like she's being overdramatic for the lawsuit money
She wasn't saying it was on purpose. 🙄 She was in a great amount of pain and trying to explain what happened while asking for help.
@@jesussalas2407 with burns that make her skin peel off, she has a lawsuit no matter what caused the spill.
I have seen customers take their cup of coffe and hold it against their chest and pop the top off to look inside and proceed to spill it all over themselves. Like put the damn cup on a steady surface.
@Fuzzilololoee I wouldn’t doubt it, she looks like the type but then again, Americans will sue for anything.
@@eliza1826 hey now, i am an American and I never look for a handout
It's called, NO common sense! Scary how some people have gotten through life as far as they have 🤦
Were any of them severely burned though? I have spilled hot coffee on myself before but never needed medical attention for it.
@@CuddlyGrizzyBear no, they just small sting of spilling on themselves but they would get embarrassed and walk away
Them folks always suing somebody smh evil
It is people like her that force companies to place warning labels on everything. Did she expect the coffee to be cold?
But seriously, who drinks 170° coffee? It doesn't need to be that hot.
@@colobolo7532 coffee is suppose to be served around that temperature
@@generalveemo38 no its not
@@squidthesquid1233 go to any fast food place, if the coffee isn't coming out at 170°+ there's something wrong with the machine.
@@colobolo7532 won't get a dime bc of warning label
My mom and little brother got coffee spilt on them by a lady at McDonald’s (it was her first day) their burns weren’t as bad but I still remember hearing my baby brothers screams as the coffee landed on his legs. Same with my mother but she kept calm while we had to clean up the mess. They gave us a couple happy meal toys and that was it, a lawsuit did nothing since the coffee was labeled as “hot”. They went to multiple doctors appointments to treat themselves. My little brother doesnt remember but he has a little scar on his leg.
i got 2nd degree burns from mcdonald mctea, while watching a video about someone dropping mcdonald coffee and getting 3rd degree burns.
very cool
😰
Yeah, I have scars on the back of my legs too, from where I was purposely set on a heating stove by my mother's husband for wetting my diaper as a baby and I spent a week in the hospital ! I remember him doing that ! He went to prison and after he was let out my mom took him back ‼️🤦♀️ Fortunately he died of lung cancer !
@@SUGAR_XYLER Oh wow. She took him back? OMG. If you was my kid, I'd have done him in long before the cops got to him.
People in the comments will tell you it’s your brother’s fault
It was her fault, not the employees. She made a mistake and it happened to hurt her. I feel bad for the store facing backlash when they didn’t do anything wrong.
There is no reason the coffee needs to be scalding hot to serve it. This is laziness on the store's part, even if the woman should have been more careful. When you serve to thousands of customers per day and you have unsafe practices, the odds that someone is going to have an accident increase. You decrease that likelihood by 100% by not serving scalding coffee and having better in-house practices.
It's called negligence. If Officer Kim Potter went to prison for making a mistake, then why should the fast food employees be allowed to get away with spilling coffee on her?
But their coffee is extremely hot . and that should change. Or yes get better coffee holders
There is no evidence that it is her fault or not her fault. Word of mouth isn't proof or enough to clear someone. The husband is there, which means he could have been in the car with her in the passenger seat but the employee said she took the coffee and put it in the other seat and spilled it on herself. He doesn't say if the husband was there or makes clear whether the coffee spilled before it was sat on the seat or after. I mean we could use common sense here but the fact that he is saying something that isn't making sense has to be looked further into there is not a lot of information.
Doesn't matter if it was her fault if the coffee is at a scalding temperature
Next time I'm carrying a heavy object out of Walmart and drop it on my foot, I'm suing.
I work at a fast food place and the amount of times the customer carelessly grabs the food or says yes to an order that isn’t even theirs is crazy
yes and the the mangers yell at you to confim the order when they said it was theirs and later said this is not mine
I used to work in fast food drive thru I would tell the customer a pre warning to be careful or to have a grip on the drink before handing it over completely some fail to do so it’s was so annoying then I get blamed gosh I’m so glad I’m out of that hell
I feel that! Like our managers blamed us for giving the order to the wrong person even tho they said it was theirs! I literally yelled at manager! And yes I still worm there lol
You literally can’t do anything now without someone trying to sue and ruin anything.
shouldnt make coffee that hot. it would be her fault with first degree-2nd degree burns. not burns that make your skin schluff off. was 100% too hot
@@theendlessdaydream6442 it takes 96 degrees Celsius to make coffee. Any half brain knows it's dangerous to handle hot liquids. Even at their own home.
Do you know what temp causes just 2nd degree burns? 60 degrees Celsius for 5 seconds.
If you're going to be receiving hot liquids, consider it requiring full attention.
I learned that when I was 8 years old when I learned how to make myself a cup of hot milk.
@@ghostbirdlary 100 degree is boiling water. Stuff you can do at home when you make your own coffee or soup. Don't be dumb around fire and boiling hot water.
@@rickrollrizal i dont use commie units, i use freedom units. also its the businesses responsibility to keep their customers out of dangerous situations like giving them skin meltingly hot coffee. same reason they have to salt the sidewalk if its icy. sure if youre careful you can avoid falling, but a reasonable person might still fall and get hurt and its the business's responsability to put reasonable protections in place. theres a different between bubblewraping you whole store and giving people coffee that will only give them 1st degree burns instead of melting their skin off
@@ghostbirdlary do you even know what temperature coffee is? Have you ever drank lukewarm coffee?
Should a store be responsible when you buy a pair of scissors and as you walk out the door, you nicked yourself for being stupid?
She clearly knew what she was buying, instead of receiving her order with attention, her mind was elsewhere. You can't fix stupid.
Regarding the McDonalds lawsuit, the woman who got burnt was given coffee at 190 degrees Fahrenheit, which causes 3rd degree burns within 3 seconds. The standard temperature (following that lawsuit, and in general) for hot coffee is between 155 to 175 degrees Fahrenheit, which causes 3rd degree burns in 20 seconds.
They measured that sample coffee at 168, which is technically within the standard. So yes, burn threat is always there, but in the McDonalds case, the temperature was so high it caused immediate damage, and the company knew they were serving it waaaay too hot!
THANK YOU FOR SAYING THIS. She was really screwed over by Mcdonalds. And everyone really. All she wanted is her medical bills to be paid for, but Mcdonald’s refused.
I'm so sick of people treating that victim like a gold digger, she just wanted her medical bills paid for at first, but they refused
And the women from the MC lawsuit admitted that it was her fault that the coffee spilled. The only reason she filed the lawsuit was because of the heat of the coffee.
@@peach2210 Yes. Her name was Stella Liebeck and her reputation suffered for the rest of her life 😥😥
175 to 190 degrees thats a 15 degree difference give me a break its HOT coffee not luke warm not not warm coffee not cold coffee not room temperature coffee HOT coffee hot means hot PERIOD
This reminded me of an episode on Seinfeld when Kramer tried to sue a company because the coffee was too hot 😅
😂😂😂😂😂
I agree with her lawyer those trays suck, if you’re not careful you can absolutely spill that
Then just be careful and you shouldn’t have a problem
Happened to me at McDonald’s all the sodas spilled on me and my car and they did nothing about and then tried to blame me.
@@dariusmoore654 wtf 😂😂😂
o
If you only use 1 hand and not being careful, no tray will help.
What a great example of what’s wrong with society today. “He spilled the coffee all over me”. She won’t ever admit she was at least 50% to blame, and now Dunkin’ will have to start installing body cams on their employees, so get ready for more expensive coffee because this b.
Body cams. That took me out 😂😂😂😂😂
Yeah kinda how McDonald's put body cams on their workers after losing 3 million dollars? Oh wait, that never happened
@@itsdemonz9814 a lot of places (especially MC D’s) have cameras right at their drive thru windows so it will catch everything
@@amberpasta9379 that's not a body cam.................
No, we’ll all have to drink luke warm coffee now.
This happened to me. My ex's mom had a thermos that I put hot tea in. We didn't know the lid was cracked, so I spilled it all over my neck and chest. I was sitting in a car too, so it pooled up in my shirt around my stomach and kept burning me. I hadn't even gotten to the end of the street. It's like 6 years later and the scar is evening out on the top of my chest, but I'll always have the nastier looking bottom half of the scar. And I still get phantom pains like ny skin in the area is burning. I hope she feels better soon, I know her pain 😔😔
Omg
@@louskunt9798 Most of us didn't have scalding water on our skin, don't speak like you know what they have been through
@@louskunt9798 Yeah, the difference is that one is a family member and one is a multi-million dollar corporation accountable to any injuries they may cause as a result of their negligence (bad cupholder design and coffee temperatures beyond the legal limit.) Small difference, you know?
@@louskunt9798 You're clearly not an adult if you think medical bills from burn injuries like that don't merit some form of recompense to be taken care of... she has a case too considering the trays used to serve coffee that IS, in-fact, too hot for consumers, was incorrect for said product.
"the world shall know pain"
That new tray idea makes perfect sense. The current design seems idiotic by comparison.
This is Samantha’s Fault ! He did not spill this on her. Her carelessness and eagernesses to get out of there resulted in her spilling it on herself. Do not put the blame on this employee. 😤
All ear say, she’ll win in court
Oh my goddddd how many times does this have to be repeated?? She’s NOT blaming the employee. My lord in holy heaven get the facts straight before you mouth off. 🤦🏼♀️
@@ivyvanderwall the phone call is literally her saying he spilled it all over me...so maybe i missed something?
@@TurnUpMike She’s not suing the employee.
@@RG-rm6ih wasnt his fault to sue in the first place? But did she not sue dunkin?
I feel like this was premeditated by the lady. The call saying “he spilt coffee on me” just doesn’t seem like a genuine response and instead a response that would show guilt towards the employee. I believe that employee 100% and think this coffee spilling nonsense is ridiculous. There should be a clause that says “coffee is hot in case you forgot”
I don't think they would sign themselves up for that much pain and potentially not win the case. I think it was an accident and afterwards they decided to get some reparations from it.
Dude who would premeditate life long injuries! The coffee shouldn’t be AT LETHAL temperatures in the first place. It doesn’t matter who did what, if it can kill, it shouldn’t happen. She isn’t exaggerating either! It gave permanent burns all over!
@@bananaeclipse3324 Coffee must be hot to be coffee. Besides, many people like their coffee extremely hot.
@@boozeblaster6620 this is a really dumb comment
It’s like killing someone and not expecting to be killed yourself
If ppl really liked it that way, then suck it up and stop complaining
I would never drink something over a hundred degree
LOL that's a ridiculous take on it. You don't understand the excruciating pain she will be in for a long time...the surgeries to replace burned off skin, the horrifying scars all over her forever, etc. The high potential for infection that could kill her.
This was a clear accident, the lady picked up the coffee tray with one hand and spilled it all over herself. The lawsuit against DD is so dumb, most fast food chains have trays like that and they work for 99% of customers, this was a freak accident and the lady is exploiting this injury (again was most likely her fault) to make a potential profit 🤦♂️
She either doesn’t want to take responsibility or she sacrificed her skin to get cash. 🙄
Inside Edition said "McDonald's," but the video title says "Dunkin Donuts"
When you take your drinks…. You use both hands whether it’s hot or cold drinks….Prayers🙏🏽🙏🏽for her healing.
Your assuming the employee wouldnt lie for liability reasons
Both sides have conflicting stories
@@thatdamncrow9197 Mhm, and most drive thrus have cameras. So, we’ll see.
when I'm getting served something hot I always make sure I'm being attentive.
exactly this is not the fast food worker's fault at all..
@@onemansvoice9132 no he didn't 🤨 watch the VD again even the husband who was a witness didn't say that.
Hot yes but it not supposed to be burning someone skin almost completely off, this happen to me and my skin wasn't burning off like this, I blame both in this situation though
Exactly!
Exactly
So let me get this straight, she picks up the tray with one hand knowing it's 3 HOT coffees and wants to blame the DD. SMH
But their coffee is extremely hot . i dnt go to DKN quite that often and i know
@@mariamail0303 thats why to be more carefull.
@@mariamail0303 no it’s not lol 130-160 is normal for coffee
Normal people: that's bad
Me : wtf LMFAO this is hilarious
Everyone in food service including myself just know this woman is one of those types of customers that looks for things to go wrong then quickly blames the business so she can receive the benefits our businesses give out in order to make people like her satisfied
She seems to be the type to demand her food as soon as the worker starts putting in the order.LOOK AT HUSBAND
DUDE WEARING A WIFEBEATER🤣🤣
There was a woman who worked with me at IKEA’s cafe in 2008. We were by the corner of the oven and I told her to watch her back and the girl opened the oven and burned her elbow. She was fired the first week for her entitled attitude. She was a professional con artist getting hurt purposely the whole time of her employment 🤷♂️
it doesnt matter if he spilled it or not. mcdonalds lady spilled it on herself too. the problem is coffee should never be served THAT hot
yea its not that it's spilled it's because it's too hot
but also yeah this lady is so fake it's not even funny like she's straight up lying
You think she intentionally burned her skin off?!
Lol.
I work as a barista. The amount of people that hold the coffee cups by the cup is stupidly high and i always tell them to keep i from the middle and down because the lid can come off. Its so stupid how some adults blame their own actions on others. Its not the fault of the corporation that you cant properly hold a cup. Also the espresso machines have a standard temperature for which they operate and it can not be changed for every individual.
Yep, you have to idiot proof EVERYTHING or else risk being sued.
AGREED. Everyone looks for a damn lawsuit now.
@@TheCrain yes every corporation should be putting coffee in stainless steel cups cause why not 🤣
facts
I never drink hot coffee. Frozen and blended or NOTHING.
You know how many times I’ve accidentally spilt my he hot coffee on me working at Dunkin.. plenty of times but have I sued them for my stupidity? No
This is ridiculous.
People knows the coffee is hot but people is careless and now she wants compensation?
🤬🤬🤬
She would have complained and probably tried to sue if it was to cold to.
Hoping she recovers but also hope this teaches her a lesson as well to carefully handle something that is hot. And also to Dunkin Donuts to improve their cup holders.
The employee did it not her.
Let's learn from the McDonald's lawsuit and not make assumptions...
facts
@@Seek1878 no he didn't 🤨 she burned herself...and how is how shame she started blaming him when she called cops
@@hajarhajarita8977 I just watched the video in full and there's literally no reason to not believe her side of the story. And either way, it sounds like the coffee was too hot _and_ not served in the safest manner. Looks like a lot of people haven't learned a thing about the last fiasco that went exactly like this...
According to the National Coffee Association of the USA - which many large companies in the food and beverage industry listen to - coffee should be served at around 180-185°F (5), not much lower than the standard brew temperature. This is below that temperature and is a perfectly fine temperature to have coffee at...if im ordering fresh hot black coffee it better be hot...
180 i don't think so that is sterilizing temp
Did u copy it from google 😑
She wants a payout 🤷🏾♀️
There's a national coffee association?
@@SykoLovesMbappe Id rather find sources that arent inside edition...160 degrees is too hot for coffee??? XDDDD
Very odd choice of words she used on the phone by saying "he spilled the coffee". Unless an action was deliberate, like say being stabbed, I'm hard pressed to think that someone in agony like that has the presence of mind to immediately get into the blame game during the 911 call. That alone leads me to believe the employee's account, which is she took the tray from him one-handed, while eating, and well the rest is history. Hopefully there's a security camera with clear enough footage to see what really happened
“Coffee hot, coffee be like dat, don’t be a dumbass”
-Dunkin Doughnuts
Everyone claiming that the coffee was served "too hot" needs to fact check themselves. The average temperature for hot coffee at a brewery is between 195° and 205°. If this coffee was truly 169°, then that actually makes it colder than average. The lowest temperate for first degree burns is 118°, so how cold do you REALLY want your drink to be?
Coffee is a hot drink, and should be expected to be handled carefully; the same goes with tea & hot chocolate. Even soup is supposed to be served at around 165°. Regardless of 'how the coffee holder was made' it should be handled with care, so blaming the company for not paying enough attention to the drinks being handed to you doesn't make a whole lot of sense. If she wanted to make sure that there was not possibility of accidental spillage, she could have just gone into the store and ordered inside; nobody made her order through the drive through window.
Yeah I don’t understand people I work at a gas station our coffee is about 180 and lowers to about 165 after it’s done brewing so yeah I see stupid people all the time the public is collectively not very smart at all
Well said. I hope she doesn't get a payout in court over this.
Exactly!
hE sPiLlEd tHe CoFfEe, iM dYiNg
@@NappyRB Same for my dunkin, I don't speak for the brand or the company; My locations coffee doesn't cause second and third degree burns, especially not black coffee, I wonder if she had sugar in it :? I read some other comment saying something about the sugar doing most burn damage.
I worked at Starbucks before and sometimes when waiting for other drinks we have them on a carrier to put in. This lady once saw drinks and she just started putting them in the tray (we were still waiting for 2 drinks) the carriers fit up to 4 and that’s the total number of drinks she got. She got impatient and started to put the drinks on the tray her self. She spilled one on her self and tried to blame me 🥴🥴🥴 saying if I had done it myself that wouldn’t have happened thankfully my manger was next to me and she saw her drop it on herself so I didn’t get in trouble but that lady was crazy lol
Well that’s different from this case because she wasn’t at fault
She should have taken ac countability and in meantime ordered iced coffee
She grabbed the tray with one hand and dumped it on herself.
People like this make me not want to work in hospitality. She is ridiculous, she made it seem like the employee INTENTIONALLY spilt it on her. I believe the employee.
She's a Democrat asking for her fair share.
In her defense, he could have also made sure that she had a good handle on the order? I mean, he could have been more observant of his customers!
@@mrbojangles9841 why do you make everything about politics
30% of her body? By coffee? Give me a break
I understand hot beverages should be a certain degree before given. I honestly don't believe it be the server's fault 99% of the time. I bet you these customers be distracted while reaching for coffee (holding coffee).
No its probably just an accident
So you're saying that the coffee has to get a good degree before served? How tf the damn coffee gon get into a school 😓
@@Fiberglass_Insulation he probably didn’t make the coffee
All in all, the coffee shouldn’t be at LETHAL temperatures. I understand hot, but lethal is too far. A mistake is bound to happen, it shouldn’t involve life long injuries!
@@bananaeclipse3324 If they use the same machines as i have used here in europe at dunkin, the temperature is automated and will never be too hot. Its regular coffee temperature which you just need to be careful with when picking it up
This was totally the woman's own fault, if she had grabbed the tray with two hands from the sides it never would have spilled on her, but instead she was too busy stuffing her face she couldn't be bothered, so she got what she deserved.
You think people deserve to be burned? I’ll remember you and you come back and talk to me when something terrible happens to you. Just remember what you said about a burn victim
Or if the company didn't serve scalding hot drinks she would've never got burned. It works both ways, both parties were careless.
@@itsdemonz9814 try to for once in your life hold some responsibility for your own actions. its her fault it spilled on her, no one else’s
I couldn't imagine being this poor employee. Worst day at work ever.
I hope all fast-food restaurants come in that cardboard bag instead of the regular egg carton tray! Would love to see that for Tim Horton’s as well!
That sounds like a good idea , put the egg carton tray in the box!
YOU can go to heaven NO MATTER WHAT YOU’VE DONE!
(Here’s how!): When a person first becomes a Christian, their entire past is automatically erased and completely forgiven by God! Simple. Yes, You heard that correctly, you will literally NOT be in trouble for a single you did in before becoming a Christian *NO MATTER HOW BAD*. (This includes crime, etc.)
So, What do you have to do in order for Jesus to Erase your past? All you have to do is (1) believe that Jesus was real, (2) turn from your wrong doings (stealing, abusing your spouse, gossip, crime, etc), and start living your life by the Bible! That’s it! So yes, this is a get out of jail free card; and Everyone can make it to heaven including gangsters and robbers, etc if they turn their life around and follow Jesus!
(Mark 3:28)- “I tell you the truth, ANY sin can be forgiven.” (Except for blasphemy)
(Acts 3:19)- “Now repent of your sins and turn to God, so that your sins may be wiped away.”
Version 7.0
Chik fil a been doing it and theyve been outta trouble
It’s not the tray’s fault, it’s the handlers fault. She grabbed it with 1 hand, she should know to grab it with 2 and be responsible for her actions. If I did that, I would call the cops, and tell them that I spilt the coffee, and not the employees, especially when the employees did nothing wrong.
I don't mind the tray .....
This is 100% HER fault. I have worked retail jobs for over 25 years and have seen this happen too many times. Particularly when cell phones came out. People think they can multitask and grab trays with one hand or they gey distracted. In '03, at Dunkin Donuts, I witnessed a woman attempt to drink her coffee whilst, holding a massive purse that she reached into for her cell phone . As she was reaching in, I saw the coffee spill all over her legs and feet (she was wearing sandals). She then began screaming and her and her husband claimed that the cashier didn't put the lid on correctly and that it popped off. Thankfully, I was there and gave my account of what happened. The husband gave me a death stare. As if to say "shut up, we want to sue." My friend worked at a Dunkin Donuts. A woman came in with cream cheese which she threw on the floor and actually slipped on it and claimed that the employees had left it on the floor. But they had cameras and saw that it was all a scam. Too bad this guy didn't have a body cam on him when he was giving her the tray.
That dosent that dosent mean the coffee should be so hot that it burns your skin off
it doesnt matter if he spilled it or not. mcdonalds lady spilled it on herself too. the problem is coffee should never be served THAT hot
@@andrewpeltz2430 😂😂😂
as previois replies suggest the problem isnt about who spilled the coffee. its about the careless packaging of extremely hot coffee that is capable to give you second degree burns. yall want to insult the woman so bad that you forget the carelessness from the other side.
I believe you Smith A some how when watching this video I knew she was gonna scam Dunkin donuts for a quick buck
The cup carrier the lawyer showed was much worst to me. Those boxes uses little flaps at the bottom and a little liquid or something minor has the whole bottom coming down. I was walking home when the bottom collapsed and I dropped my drinks that's why I hold those box like cup holders from the bottom.
too true, both cup carriers have flaws in them.
They break all the time
No, her attorney is stupid, as is she. Just because she had the misfortune of being a literal 1 in a million in getting severely burned by spilling coffee on herself doesn’t mean that the rest of society should adapt to her preferences. There’s nothing wrong with those shallow carriers
Much worse.
Thats what I was thinking as well. that little piece of information just proves that they don't really care about anybody getting burned they're just looking for money. if they really cared about a person being burned again they would have been in their own cup holder that nobody else has seen that would completely prevent this happen from this from happening and they wouldn't have put a dollar amount on their lawsuit
I’m sure she saw the McDonald’s coffee incident and decided this was her moment.
The original McDonald's hot coffee incident was attributed to a broken thermostat on the coffee pot, which was making the coffee much too hot. The health inspector had actually given them several warnings about it in I wonder if that is p as rt of the problem here. Coffee shouldn't be served above 185 degrees Fahrenheit.
I mean they literally tested how hot the coffee is in the video
@@crackbl0om244 yep, 169° not 185° or above 😉
The coffee at the dunkins by my house is always warm... never hot.
That was a random comment lol but anyway your comment makes sense.
Okay. It wasn't...
@@millefiori6620 that was the coffee temp the reporter recorded from a DD he bought coffee from. That doesn't mean that is the temp at all the DDs or even the one where this woman bought coffee.
We live in a time where it’s always someone else’s fault. I’m so sick of it
@SUNNY🤘😐 lets make a rocket and go there when the planets align
@Wildlife Im coming with
Ever heard of Liebeck v. McDonald's? This is literally the same case as that but from 1994. So this is nothing new.
@@deziraewilliams7541
That one was fair, and she didn’t immediately think to sue. She just wanted McDonald’s to make a change since she wasn’t the first to have that happen. Her skin fused together from how hot the temperatures were.
Wow she really said "he spilled the coffee all over me!" As if the crew threw the hot coffee on her. C'mon people, stop with the victim mentality, acknowledge it if it's your fault, we all bump our knee or head on some thing every now and then, and we blame the inanimate object, rarely our clumsiness. It must have been the same case here, she was being stupid but don't want to blame herself, the first thing that came to her mind must be, big paycheck! We all know it!
Brain does many things when in tons of pain. We don’t know what went on in her head.
When you can’t handle embarrassment so you put some one else’s job in danger
Working at KFC for a while I know that feeling when you hand someone a cup holder and they grip it from the bottom and end up spilling it all because they can't wait two seconds before eating, have a vape in their hands, smoking cigarettes, on the phone, and etc. Then who's to blame? You. It's completely ridiculous I know this workers pain.
He should have WAITED till he was sure she had a good hold on it. I know it wasn't completely his fault, but still. A lot of employees these days I feel try to RUSH orders in and get it done, mostly for the profit, not for the customers!
@@Goodwillwinoverevil1984 she didnt have to grab it lmao. God liberals always putting the blame on someone else lol
@@Goodwillwinoverevil1984 we don’t know if she said anything or not though. There’s some people that will go “just give me the tray it’s okay” or something along the lines of that but then blame the employee when it spills
As a child you're taught to handle certain items with BOTH hands so you don't drop or spill.
I've never worked in food service but I've seen my fair share of grown adults carrying drink carriers with one hand. The movement and often uneven distribution of fluid while in motion means that it would be flat out moronic to handle with just one hand.
I'm not buying this lady's story.
The biggest mystery is how she managed to get a hot coffee at Dunkin Donuts in the first place.
Lol
Lmao
Lucky b-
Hehehe
How is dunkin coffee? We don't have it in canada.
Im a Dunkin' donut employee now. that's why i make coffee professionally and cautious.
"He spilled it on me (therefore, it's not my fault for not handling the hot coffees carefully)." And, yes, of course she immediately made a call for a lawsuit 😒
I think it was the melty skin on her leg is why she called.
Whte woman ☕
@@raymay9276 ☕