Very good video and my repair seems successful so far as a result. Thanks! My one criticism is you skipped over a couple of parts after describing them (e.g.the removal of the old charging port at 2:00, the feed through of the new cable at 3:56) which would have been helpful to actually see.
I damaged my ribbon connector pins in the process, Just to let everyone know its a 14pin for the charging port! Mines fixed now :) great video Thank you so much for the video Jon, excellent explanation. Now my 5 year old headphones are still going strong!!!
I just completed this and it went fairly well. It's worth noting that on mine the ribbon cable was secured to the slot with a dollop of adhesive. I picked this out with a pair of tweezers to free the cable but some adhesive had flowed into the slot, making it nearly impossible to get the new cable through. I managed to clear out the slot with a metal pick and a spudger. If you're having trouble getting the new cable through, shine a light in the slot and make sure it's clear of adhesive.
I had the same issue with the adhesive residue in the slot when trying to reinsert the ribbon. I was able to use a fairly firm but thin card stock (index card) cut to the size of the slot to clear the residue.
Thanks man, good stuff. I had replaced the batteries one week ago, but the phone was still dead, so I decided to replace the charging port (although red LED light was always on when charging) and now it works like a charm. Thanks for saving me some cash, great job : )
Just what I needed! My headphones can't charge anymore due to water damage (a few drops of rain was trapped inside the sponge for a long time) but battery was working fine. Sony wouldn't repair it under warranty which kinda sucks since I've only had them for a year. No visible damage apart from rusted screws so will try this when parts are available.
@@jontriestofixthings3718 hi Jon, watched this video as my Sony 1000 xm3’s started to stop charging. I opened it up and removed battery cable from unit and waited for a while and reinstalled it. It’s now charging again so I’m not sure what the issue was and not totally convinced it won’t happen again. Do you have the charging port replacement in stock? Or do you have a part number I could try and locate? Thanks for the video man I appreciate it.
Thanks for your vid. I had an issue where touch pad was unresponsive and bluetooth would not connect. I was out in a light rain with the headphones so figured some moisture may have entered the charging port or aux input port. No signs of moisture upon opening the headphones up though. I started out be re-seating the charging port ribbon cable and that worked. We'll see for how long, but at least I know the issue is isolated to that connection. BTW, these headphones are constructed wonderfully and even though they are not splash/waterproof, they have rubber seals and electronics are suspended from chassis. I now won't freak out so much if they get a little wet.
Hi! Great video, thanks alot. Unfortunately my main cable got a problem. I managed to open it up and i saw that one small cable is broken and i can t solder it. Is there any way to replace the main cable?
@@HaniJIsmail , the cable that connects the right earcup to the left one. one small wire inside that cable is broken and i can t solder it so my right earcup sound doesn t work, but all the functions and sensors and microphones work just fine
Very helpful! I have the Sony Noise Cancelling Headphones WH CH700n that are older than the hills and just recently (about 6 months ago) my headphones have to be in a certain position before they charge. Seems to be a short somewhere. I tried a different USB cable, but the same thing happens. I'm not new to electronics, but the thought of opening them up does make me a little nervous. I love these headphones and I can't afford to replace them right now if something should go wrong. So this weekend it looks like I will see what's going on with them. Hopefully it will be an easy fix. 🤞
Hi, do you have any idea where to get an AUX port replacement? I have used it for a long time now, it started to give me trouble there is background noise and not a clear sound ... use to work fine .. tryed cleaning it with isopropyl alcohol that help for couple days only ... any Idea how to fix this ?
I have a separate issue with the 3.5mm headphone port - the surround is cracked and the port seems to be getting pushed into the cups. Any chance you have a video for that and/or the parts to replace the surround, please?
Hi Thanks for video, would you be able to update the ebay link to buy the charging port. It seems that is not working anymore. Also would you be able to confirm if this is the same charging port for XM1002?
Hi man, my XM3 broke down after 3 years of usage, the device can't be charged anymore I tried to bring it to Sevice center and they said that the "charging controller" (I don't know what that is, is it the charging port board?) is damaged, but there's no more sparepart provided by Sony official, is there any possible way for me toget the replacement part?
My one has a problem with the charging circuit board think because the battery and functions are all working properly. It's not charging anymore.. and the flex is also working. Is there any way that I can repair it myself?
That means like you probably need to replace the battery. If the charging indicator light did not turn on at all, then the issue is probably with the port.
Hi, my son accidentally used the plug to charge my headset on the input, then i heard a burning smell. After that it didnt work, i tried replacing the battery, to no luck. It doesnt have warranty, what can you advise?
I have this kind of issue where the left earcup started make a weird ASMR crawling bug sound when the ANC is turned on. Any ideas why and how to fix it?
Could u tell me exactly what flex cable I need to get for replacing it. I’ve replaced my port but it’s not work’n. Pretty sure the cable is shot. Just don’t know anything about this stuff. Looks to be 14 pin. Is that right? Any info u can give me would be great and maybe where I should get one. Thanks man.
Hey is there a fix for my WH1000XM3's? Its the issue where they charge, charging light turns on and the headphones work with aux but the buttons on the left side dont work so i cant turn it on, i tried a fix where you simply open up the left side and nudge all the wires but they dont work, and the button reset, none have worked. The headphones arent fried since aux works, but they dont power on.
hey there. I have had that issue once before and what fixed it for me was just disconnecting and then reconnecting the outer panel on that side. Hopefully that will fix it for you too!
Hey great video, but the red light comes on for like 10 seconds then it comes off and it wouldn't charge what could be the problem? thanks for your response.
@@camshaft42 inside the left ear, a wire was shorting. I didn’t fix it fully. But when I opened it and move the wire it would come on but it wouldn’t work for long. The wire may need to be soldered properly.
We can collectively launch a class action against Sony, so they do a recall this product. This is ridiculous that we need to pay and repair for a defect product. Never had this problem with Bose
![[Tips] Sony WH-1000XM4 | What Sony Didn’t Tell You!](http://i.ytimg.com/vi/9qdstiAH-XY/mqdefault.jpg)
![[Tips] Sony WH-1000XM4 | What Sony Didn’t Tell You!](/img/tr.png)
Very good video and my repair seems successful so far as a result. Thanks! My one criticism is you skipped over a couple of parts after describing them (e.g.the removal of the old charging port at 2:00, the feed through of the new cable at 3:56) which would have been helpful to actually see.
I damaged my ribbon connector pins in the process, Just to let everyone know its a 14pin for the charging port! Mines fixed now :) great video
Thank you so much for the video Jon, excellent explanation. Now my 5 year old headphones are still going strong!!!
I just completed this and it went fairly well. It's worth noting that on mine the ribbon cable was secured to the slot with a dollop of adhesive. I picked this out with a pair of tweezers to free the cable but some adhesive had flowed into the slot, making it nearly impossible to get the new cable through. I managed to clear out the slot with a metal pick and a spudger. If you're having trouble getting the new cable through, shine a light in the slot and make sure it's clear of adhesive.
I had the same issue with the adhesive residue in the slot when trying to reinsert the ribbon. I was able to use a fairly firm but thin card stock (index card) cut to the size of the slot to clear the residue.
Thanks man, good stuff. I had replaced the batteries one week ago, but the phone was still dead, so I decided to replace the charging port (although red LED light was always on when charging) and now it works like a charm. Thanks for saving me some cash, great job : )
Just what I needed! My headphones can't charge anymore due to water damage (a few drops of rain was trapped inside the sponge for a long time) but battery was working fine. Sony wouldn't repair it under warranty which kinda sucks since I've only had them for a year. No visible damage apart from rusted screws so will try this when parts are available.
best of luck with your repair! Hopefully it will fix your issue
@@jontriestofixthings3718 hi Jon, watched this video as my Sony 1000 xm3’s started to stop charging. I opened it up and removed battery cable from unit and waited for a while and reinstalled it. It’s now charging again so I’m not sure what the issue was and not totally convinced it won’t happen again. Do you have the charging port replacement in stock? Or do you have a part number I could try and locate? Thanks for the video man I appreciate it.
Thanks for your vid. I had an issue where touch pad was unresponsive and bluetooth would not connect. I was out in a light rain with the headphones so figured some moisture may have entered the charging port or aux input port. No signs of moisture upon opening the headphones up though. I started out be re-seating the charging port ribbon cable and that worked. We'll see for how long, but at least I know the issue is isolated to that connection.
BTW, these headphones are constructed wonderfully and even though they are not splash/waterproof, they have rubber seals and electronics are suspended from chassis. I now won't freak out so much if they get a little wet.
Bought a 'broken' pair from eBay and used the working charging port from that to fix my water damaged set! Thank you :)
Have you got a new link for the charging port mate ?
Hi! Great video, thanks alot. Unfortunately my main cable got a problem. I managed to open it up and i saw that one small cable is broken and i can t solder it. Is there any way to replace the main cable?
What main cable are you talking about? what does it connect to? are you talking about the cable that connects the charging port to the main board?
@@HaniJIsmail , the cable that connects the right earcup to the left one. one small wire inside that cable is broken and i can t solder it so my right earcup sound doesn t work, but all the functions and sensors and microphones work just fine
Very helpful! I have the Sony Noise Cancelling Headphones WH CH700n that are older than the hills and just recently (about 6 months ago) my headphones have to be in a certain position before they charge. Seems to be a short somewhere. I tried a different USB cable, but the same thing happens. I'm not new to electronics, but the thought of opening them up does make me a little nervous. I love these headphones and I can't afford to replace them right now if something should go wrong. So this weekend it looks like I will see what's going on with them. Hopefully it will be an easy fix. 🤞
Thanks man this instantly fixed my charging issue. I guess it got jostled out of place when I accidentally dropped it on a run.
Hi, do you have any idea where to get an AUX port replacement? I have used it for a long time now, it started to give me trouble there is background noise and not a clear sound ... use to work fine .. tryed cleaning it with isopropyl alcohol that help for couple days only ... any Idea how to fix this ?
Great video…
Where do you buy the cable n the circuit board
Hi Jon, I need the charging port and cable for Sony WH-100XM3. Would you have it by any chance for me to buy?
Can you make a video on how to replace the left and right speaker for these headphones
Sure! I'll try to get that done in the next couple days.
Thanks for the video, mate. Any chance you'll be getting it back in stock soon?
I have a separate issue with the 3.5mm headphone port - the surround is cracked and the port seems to be getting pushed into the cups. Any chance you have a video for that and/or the parts to replace the surround, please?
The link to the replacement part is dead. Any chance you still have the spare part?
Hi Thanks for video, would you be able to update the ebay link to buy the charging port. It seems that is not working anymore. Also would you be able to confirm if this is the same charging port for XM1002?
Hi man, my XM3 broke down after 3 years of usage, the device can't be charged anymore
I tried to bring it to Sevice center and they said that the "charging controller" (I don't know what that is, is it the charging port board?) is damaged, but there's no more sparepart provided by Sony official, is there any possible way for me toget the replacement part?
How do you fix the ambient button, they’re pushed inward and got stuck pressed in?
Do you have any idea where I can get replacement parts?
If I just need the cable that is attached to the charging board, where would I get that? I have searched eBay, but there are dozens of types.
My one has a problem with the charging circuit board think because the battery and functions are all working properly. It's not charging anymore.. and the flex is also working. Is there any way that I can repair it myself?
My headphones show a red light when charging but never actually charge. Should I do this or replace the battery
That means like you probably need to replace the battery. If the charging indicator light did not turn on at all, then the issue is probably with the port.
why did you insert the loop on the other side as to how you pulled it out?
Hello, do you have the entire PCB, Battery and everything inside the headphones besides the drivers?
Sorry, but I don't sell that part :( Best wishes!
Any advice on squeaking/creaking plastic sounds
Thank you for this video! Not a brick anymore!
Hi, my son accidentally used the plug to charge my headset on the input, then i heard a burning smell. After that it didnt work, i tried replacing the battery, to no luck. It doesnt have warranty, what can you advise?
I have this kind of issue where the left earcup started make a weird ASMR crawling bug sound when the ANC is turned on. Any ideas why and how to fix it?
Can u please put a video on replacement of main board for these headphones and can u repair mine ??
That repair is very complex and I probably will not be putting up a video for that, since the success rate is pretty low.
Ripped the tape off just like you did and ripped my cables out, nice
This video with WD-40, problem solved. Thank you!
Where can get ribbon from for the charging port or link please
Where can you buy the charging port?
My xm3 started to creak do i need to do something about it or worry about it?
In the left of my headphone (Sony wh1000xm3) the sound is metallic when there are bass. How I can do ?
links for charging port or cable?
Where to find the charge port replacement?
eBay
can i remove the screws without the tool specific tool set
oh sure use any screwdriver that is about the same size :)
After i update to last version the microphone not working
I do everything but nothing
Can u help me ?!
Could u tell me exactly what flex cable I need to get for replacing it. I’ve replaced my port but it’s not work’n. Pretty sure the cable is shot. Just don’t know anything about this stuff. Looks to be 14 pin. Is that right? Any info u can give me would be great and maybe where I should get one. Thanks man.
You didn't show the removal of the port. Camera cut away.
I need to try and repair my brothers as the port melted when he charged it
Hey is there a fix for my WH1000XM3's?
Its the issue where they charge, charging light turns on and the headphones work with aux but the buttons on the left side dont work so i cant turn it on, i tried a fix where you simply open up the left side and nudge all the wires but they dont work, and the button reset, none have worked. The headphones arent fried since aux works, but they dont power on.
Same here, have you found out anything?
@@markelollo70 Nope, i sold them as broken, but im pretty sure it was maybe a battery replacement that wouldve worked.
How can I buy new parts of the headphones charge port?
I found a charger port on Amazon. They’re on eBay too, if in stock. Just search for Sony wh-10000xm3 charging port replacement.
Could you tell me if you get any more
Anyone know where I can find one of those cable parts that he pulled off the charger port. Mine is fried and needs replacing.
Yeah the link no longer works
mine seems to vibrate on the left side. not sure why. it comes and goes. any idea how to fix?
hey there. I have had that issue once before and what fixed it for me was just disconnecting and then reconnecting the outer panel on that side. Hopefully that will fix it for you too!
Hey, great video, now I feel like replacing it myself, but where can I order the charging port ?
Really sorry but I'm currently out of stock. Hopefully if you hunt around eBay a bit you'll find another seller! Best wishes
Very subpar at best
@@jontriestofixthings3718 Do you have left speaker only for the wh1000xm4?
I wanted all the wiring coonections
Thanks
there is IC marked as 047a 9u39 anyone knows what this IC exactly?
Mine just stopped charging. No one in my city will fix it and Sony sent me to United radio. With shipping it’s close to $100 to get it fixed.
Hey great video, but the red light comes on for like 10 seconds then it comes off and it wouldn't charge what could be the problem? thanks for your response.
I have the same problem, did you find a fix kevin ?
@@camshaft42 inside the left ear, a wire was shorting. I didn’t fix it fully. But when I opened it and move the wire it would come on but it wouldn’t work for long. The wire may need to be soldered properly.
We can collectively launch a class action against Sony, so they do a recall this product. This is ridiculous that we need to pay and repair for a defect product. Never had this problem with Bose
friend add subtitles in spanish please greetings from chile