Hello everybody, I'd like to explain how this works. 3CX partnered with Yealink and how the phone knows to connect to your PBX is because all Yealink phones use Yealink RPS (Remote-Provisioning-Service). As Yealink is partnered with 3CX, 3CX is able to provide this type of provisioning method through the RPS system. Hope this helps!
hey martin i meant to ask this a while ago if you are provisioning this phone with 3cx do you also need a ethernt cable with the phone to ,make sure it works, thank you
You will have to manually provision the phone. Create an extension and input the information manually into your phones web interface. Note: I do not work with 3CX Installations anymore and I've pivoted to FreePBX. Information I give out may be outdated
Hi Martin i have T40G phone i want add phone to hosted on cloud 3CX but i got error 12291 block wan requests is ON my phone is located on private ip is something methods how to fix?
Hello. Are you using 3CX StartUP Free? If so, it does not support actual desk phones unfortunately. That's one of the reasons why I don't use 3CX anymore and now self-host with FreePBX.
I am new to this. I just want one phone to use to call with but i'm so confused on how everything works like what cables do I plug in to what and what do I need to make this work. And do these call real phone numbers?
Hello, yeah IP phones are complicated for beginners and when I first started it was confusing as well. If you want to just have one IP Phone and have it call real numbers, you can register a phone number on Voip.MS and register it with your IP phone I think.
I bought a Yealink T31P arriving this afternoon, but I actually do have another question- how does the phone know the IP/link of the server automatically?
How the device contacted the 3cx PBX when we plugged the ethernet? How the device came to know it needed to connect to the 3cx? We only configured the Mac address of the device on 3cx. Can they find the device by Mac from the internet? Maybe these are silly questions, I'm new in this world.
Well, when the device connects to ethernet and powers on, it contacts the Yealink Remote Provisioning Service where it transmits MAC Address information, IP, and more. This then can be used by the 3CX server to send configuration files, which is when the phone then provisions using those files.
@@Martin-NT Ok, that's a new thing to me. Thanks for this information. So 3cx will get ip & other info from Yealink and they update the configuration from remote. One more doubt. If anybody with the Mac address can update the configuration, there is security risk, right?
This can be caused for a multitude of reasons. Log into the phone and check the configuration, try to also read the logs in the 3CX Management Console as it can tell you if any issues are occurring and recognized by the server. Feel free to email me if you require further assistance.
@@That0neKid221 Every building/home has a router. If you don't have one, you need another way to provide internet access to the phone such as a network appliance with LAN ports that access the internet. If you need further assistance, feel free to email me through my business address on my about page.
Nice video, very helpful.... but How do you get that config screen? I'm logged in on the desktop app... and i can see that where you get the link to config the yealink phones. Please help. Thanks.
You need to be an administrator in 3CX to access the configuration screen. If you aren't and you only have access to the 3CX Desktop app, then you need to contact your organization administrator so they can set it up for you.
Hello everybody, I'd like to explain how this works. 3CX partnered with Yealink and how the phone knows to connect to your PBX is because all Yealink phones use Yealink RPS (Remote-Provisioning-Service). As Yealink is partnered with 3CX, 3CX is able to provide this type of provisioning method through the RPS system. Hope this helps!
hey martin i meant to ask this a while ago if you are provisioning this phone with 3cx do you also need a ethernt cable with the phone to ,make sure it works, thank you
Can you do this with a yealink t21p e2 phone? 3cx has changed a lot since this video was recorded.
Is there a way I can do it with a phone not listed like the ShoreTel 230?
You will have to manually provision the phone. Create an extension and input the information manually into your phones web interface.
Note: I do not work with 3CX Installations anymore and I've pivoted to FreePBX. Information I give out may be outdated
@@Martin-NTI will try that. Why Freepbx over 3CX?
@@tpzd1063 It's more flexible, it's free as there is no licensing for the base program, and it has more compatibility with other phones I have.
@@Martin-NTdo you have a video of setting up the yea link t3 series with freepbx?
Hi Martin i have T40G phone i want add phone to hosted on cloud 3CX but i got error 12291 block wan requests is ON my phone is located on private ip is something methods how to fix?
Hello. Are you using 3CX StartUP Free? If so, it does not support actual desk phones unfortunately. That's one of the reasons why I don't use 3CX anymore and now self-host with FreePBX.
I am new to this. I just want one phone to use to call with but i'm so confused on how everything works like what cables do I plug in to what and what do I need to make this work. And do these call real phone numbers?
Hello, yeah IP phones are complicated for beginners and when I first started it was confusing as well. If you want to just have one IP Phone and have it call real numbers, you can register a phone number on Voip.MS and register it with your IP phone I think.
I bought a Yealink T31P arriving this afternoon, but I actually do have another question- how does the phone know the IP/link of the server automatically?
I believe it is related to Yealink RPS.
can you program the soft keys?
@@chrizplayz3122 Yes you can do that on Yealink phones through the web interface.
How the device contacted the 3cx PBX when we plugged the ethernet?
How the device came to know it needed to connect to the 3cx? We only configured the Mac address of the device on 3cx. Can they find the device by Mac from the internet?
Maybe these are silly questions, I'm new in this world.
Well, when the device connects to ethernet and powers on, it contacts the Yealink Remote Provisioning Service where it transmits MAC Address information, IP, and more. This then can be used by the 3CX server to send configuration files, which is when the phone then provisions using those files.
@@Martin-NT Ok, that's a new thing to me. Thanks for this information.
So 3cx will get ip & other info from Yealink and they update the configuration from remote.
One more doubt. If anybody with the Mac address can update the configuration, there is security risk, right?
@@aneessadeek Not really, as you can always deny it but it's best practice to not show it.
With the Direct SIP option, can the phone be located on any network with web access?
Yes, the phone can be provisioned using Direct SIP is the server is not on the same local area network as the IP Phone.
I used my polycom vvx 250 and it wasn't working. Can you please help? Thanks!
Hello there, I apologize for my horrible response time. Please reach out to me via my business email on my about page. Thanks!
After working smoothly for one day with 3CX, the Yealink phone now displays "Account Unregistered". Is there a solution available for this issue?
This can be caused for a multitude of reasons. Log into the phone and check the configuration, try to also read the logs in the 3CX Management Console as it can tell you if any issues are occurring and recognized by the server. Feel free to email me if you require further assistance.
Do I need a wifi router to connect the phone to or does 3CX Do that?
You need to connect it to a router/network switch for internet, then provision it into 3CX.
@@Martin-NT what if I don’t have a router available
@@That0neKid221 Every building/home has a router. If you don't have one, you need another way to provide internet access to the phone such as a network appliance with LAN ports that access the internet. If you need further assistance, feel free to email me through my business address on my about page.
No need to specify the IP or FQDN of your PBX in to the Yealink phone??
Apparently no, if you want to provision it through the web interface though you could do it that way.
What do I do if "VOIP" shows up instead of a three digit number in your case yours was 475
Don't worry, that's the default setting for your PBX. You can change it through the phones web interface if you'd like.
hi can I make this configuration in the free license of 3cx
Yes, this will work for free licenses.
Nice video, very helpful.... but How do you get that config screen? I'm logged in on the desktop app... and i can see that where you get the link to config the yealink phones. Please help. Thanks.
You need to be an administrator in 3CX to access the configuration screen. If you aren't and you only have access to the 3CX Desktop app, then you need to contact your organization administrator so they can set it up for you.
Is this phone come with a telephone number
No, you will need to connect a SIP trunk to your PBX. This IP desk phone is just a phone itself, you'll need to bring your own phone system provider.
How did you do it for free? Did you get a free phone number too?
a hood classic
this too bad
Hello, sorry if the overall quality isn't up to your standards. Did you have conflicts provisioning your IP Phone with 3CX?