Thanks to you ; I have this open in 30 seconds. Originally I'd have had my face in the manual trying to locate the troubleshooting guide that is probably written by someone who has never touched the car.
Danke für das Video. Es half mir sehr, das verschlossene Auto zu öffnen und gab eine gute Orientierung, die Batterie auszubauen. Leider war es etwas aufwendiger als im Video, da scheinbar bei Baujahr 2020 Änderungen gemacht wurden. Ich musste auch die Domstrebe ausbauen und es waren mehr Schrauben, an die man teilweise sehr schlecht rankam. Da fragt man sich wer das gemacht hat. Letztlich habe ich es geschafft und sicher 500 Euro gespart. Die einzige Fehlermeldung, die ich habe ist, dass das SOS System einen Fehler hat. Das kann aber vermutlich nur der Händler zurücksetzen. Mich wundert, dass bei einem so modernen Auto die Batterie nicht angelernt werden muss. Umso besser.
By now everyone's firmware updates should have fixed the 12V battery, charger and DC-Dc converter issues. But maybe there are batches of crap 12V batteries out there. All the other EV makers including Tesla have had the same issue. The software and firmware has to be smarter to manage the HV battery to 12V DC-DC converter and the 12V battery charger. There is no reason that the HV battery can't energize as necessary to keep the 12V battery topped up. I have found via the WattCat app, it shows the 12V battery voltage on the Detail page, that when the I-Pace is preconditioning the cabin the 12V is being charged. I have 3-4 departures set as recurring events over the week. I believe this is one way to keep the 12V batteries topped up and in good condition. I have had my I-Pace for 4 years since Feb 2019 with no battery issues, but also the dealer has been good in doing all the software updates too.
From Uk Forum,!There are two 12v batteries in older pre MY21 iPace models. One is a start up battery which is normal and common among any EV. The 2nd battery is an emergency backup should electrics or the main high voltage (HV) battery fail and therefore allows the brakes to work in a reduced or degraded level of performance. This 2nd battery can cause issues as if it is dead or just a little low on volts amps the message is the same “Brake Pedal Feel Reduced”. And this is naturally concerning. This message could be displayed at a time when the battery had a brief reduction in volts or amps, or when it is actually dead or if the battery is perfectly healthy but the component charging it (DC2DC charge converter) is faulty and not charging it. All components could be in good health but out of date software or corrupted software may be influencing a hardware component and preventing it doing its job ie monitoring the 12v battery state of charge. So from the drivers perspective we see a caution message “Brake Pedal Feel Reduced” and it is directly related to this specific 12v battery. However the battery is really just the messenger. If the message is “Charge” then the battery may have received no message, a poorly written message, not given a message at all… but it gets blamed. Aside from doing its job and living its life span just as it would if it was installed in a petrol car it, it’s more likely to get the blame in an EV because there are so many other components suppling it or monitoring it and it’s a feather weight doing a heavy weights job. Normally the question is “What’s the voltage? Is it in range?” The question should actually be: Are the Volts and Amperage in a healthy range and is the software up to date?” If ‘Yes’ then start considering a fault with the six other hardware components that work as a team with the 12v battery and software to get the job done.
Expert advice from the electrician. This almost happened me many many years ago when the door was very slow to open and the car barely started up. Now I have a 12v battery charge monitor as part of a security app and keep an eye on it if not using more than a week so less likely to be a problem. Should be part of car's apps
Great video, well scripted and straight to the point. I don't own an I pace but have been doing research on them and UA-cam is suggesting plenty of helpful videos now! 😂
A thousand thanks! Really helpful video, I just didn't know how to do it. And how to release the parking brake in the same case of a 12 V battery failure?
Had my 2020 for 40k miles now. Both the Aux and 12v died on me. Both times towed to Dealer. I'm hoping this is not a regular thing, warranty is up in about a year.
In my MY19, one of the battery terminals is still partially hidden by the remaining cowl after the removable part was taken off. The technician was stumped how to get the charger lead on that terminal, but figured out he could get a needle-nose channel-lock onto it, and then attach the lead to the terminal. Apparently the more recent models allow better access. Is it possible after a jump to start the car that it can be safely driven, and thereby charge up that low battery (as in an ICE car with an alternator)?
Could one plug a 12v battery or small solar panel through the old fashioned cigarette lighter sockets to resuscitate or augment a weak battery? My I-pace was built for North America and has several of those sockets.
The sockets are only working when the ignition is on. If you are fit with car electrics you can modify the fusebox to keep power on the sockets on when the car is off. Then a small solar panel will work an charge the 12 Volt battery.
There are some rumors about that fail on the Internet. It might be the 12 Volt battery but you should bring your car to the dealership. In the manual there is nothing about a hybrid battery error. Sombody else had the same error and later he lost the brakes so you shouldn't drive with that error.
@@evilelectrician8903thanks! I did let it tow away to the dealer. They checked and it seems after the latest software update, it can detect faster if there's anything wrong with the battery pack. Now they will repair it under warranty.
In case i wouldn't use my Jag for 2 weeks or longer i would connect a normal 12 V battery charger and connect it with a timer. 20 minutes charging every day will do the job.
My auxiliary battery was measured to have only 4V yesterday. I cannot start the car anymore. I got a replacement offer from one of two available Jaguar Shops nearby. They want aprox USD 800 for the job. I can buy the same battery for 10% of what they are charging. However can I just replace it myself or will I risk malfunction issues with the car of any kind by doing that? Maybe something needs to be reset or maybe it resets when I disconnect the existing battery.
Usually you can do it yourself. I don't expect a reset. In that case a reset would happen when the battery is dead too. I would change the battery by myself. Just take of the minus pole first and put it on the new battery last.
Thanks. I had a chat with my cousin who is an car mechanic for over 35 years an he said the same. If i got into any trouble (like need for programming) I could still bring it to the jaguar shop and even bring my much cheaper battery for them to install :-)
@@rsilk2969 yes it is easy. You must remove the engine plastic cover to get access. Then it is the battery on the right side when looking from the front of the car.
@@rsilk2969 just do like shown in the video here except the battery is on the right side. It might be possible to recharge the battery externally. I did that the second time this happened. I used a Ctek charger. After that all was good in my case.
I drive usualy on city and country roads and rarely on the motorway and my I Pace shows me a range of 450 km on a full charge. On the motorway with a speed of 110 km/h it should be good for 350- 380 km in normal weather conditions.
I didn't try to change the normal 12 Volt battery but it shouldn't be a big problem. It just needs some time because everything is build in quite tight.
@@alanrobinson2229 I would buy an "old" I Pace because it´s areally good car with a lot of space and the only problem i had with my I Pace was a leaking windscreen. If you are after a car with a lot of computer gimmicks don´t buy it. If you are looking for a electrik car without anoying safety features, go for the I Pace. It´s a car for people who can and like to drive.
@@alanrobinson2229 The I Pace can get a battery software update now to avoid a overheating battery. So that problem will be eliminated. If you buy a used I Pace at a Jaguar dealership the update should be done and you might get a warranty too.
Thanks to you ; I have this open in 30 seconds. Originally I'd have had my face in the manual trying to locate the troubleshooting guide that is probably written by someone who has never touched the car.
Thanks for watching.
Danke für das Video.
Es half mir sehr, das verschlossene Auto zu öffnen und gab eine gute Orientierung, die Batterie auszubauen. Leider war es etwas aufwendiger als im Video, da scheinbar bei Baujahr 2020 Änderungen gemacht wurden. Ich musste auch die Domstrebe ausbauen und es waren mehr Schrauben, an die man teilweise sehr schlecht rankam. Da fragt man sich wer das gemacht hat. Letztlich habe ich es geschafft und sicher 500 Euro gespart.
Die einzige Fehlermeldung, die ich habe ist, dass das SOS System einen Fehler hat. Das kann aber vermutlich nur der Händler zurücksetzen. Mich wundert, dass bei einem so modernen Auto die Batterie nicht angelernt werden muss. Umso besser.
Fantastic concise information and really appreciate you covering it for both left and right hand drive vehicles!
Thanks for watching
By now everyone's firmware updates should have fixed the 12V battery, charger and DC-Dc converter issues. But maybe there are batches of crap 12V batteries out there.
All the other EV makers including Tesla have had the same issue. The software and firmware has to be smarter to manage the HV battery to 12V DC-DC converter and the 12V battery charger. There is no reason that the HV battery can't energize as necessary to keep the 12V battery topped up.
I have found via the WattCat app, it shows the 12V battery voltage on the Detail page, that when the I-Pace is preconditioning the cabin the 12V is being charged. I have 3-4 departures set as recurring events over the week. I believe this is one way to keep the 12V batteries topped up and in good condition.
I have had my I-Pace for 4 years since Feb 2019 with no battery issues, but also the dealer has been good in doing all the software updates too.
Sehr gutes Video. Sehr hilfreich. Gut gemacht💪👍
Thanks for this! I think I better bookmark this video just in case I forget the steps. All the best.
Thanks for watching.
From Uk Forum,!There are two 12v batteries in older pre MY21 iPace models. One is a start up battery which is normal and common among any EV. The 2nd battery is an emergency backup should electrics or the main high voltage (HV) battery fail and therefore allows the brakes to work in a reduced or degraded level of performance.
This 2nd battery can cause issues as if it is dead or just a little low on volts amps the message is the same “Brake Pedal Feel Reduced”. And this is naturally concerning. This message could be displayed at a time when the battery had a brief reduction in volts or amps, or when it is actually dead or if the battery is perfectly healthy but the component charging it (DC2DC charge converter) is faulty and not charging it. All components could be in good health but out of date software or corrupted software may be influencing a hardware component and preventing it doing its job ie monitoring the 12v battery state of charge. So from the drivers perspective we see a caution message “Brake Pedal Feel Reduced” and it is directly related to this specific 12v battery. However the battery is really just the messenger. If the message is “Charge” then the battery may have received no message, a poorly written message, not given a message at all… but it gets blamed.
Aside from doing its job and living its life span just as it would if it was installed in a petrol car it, it’s more likely to get the blame in an EV because there are so many other components suppling it or monitoring it and it’s a feather weight doing a heavy weights job.
Normally the question is “What’s the voltage? Is it in range?”
The question should actually be: Are the Volts and Amperage in a healthy range and is the software up to date?” If ‘Yes’ then start considering a fault with the six other hardware components that work as a team with the 12v battery and software to get the job done.
Thanks for very practical advice!
Thanks for watching.
Very informative! Hope I will never need to use this advice in real life, so far no 12v battery issue for me after 2 years and 50k KM in!
Which model year you have? 2019? Cold climate?
@@AntonDanilchenko 2020 - german climate 😅
Thx for the video, I shared it on a few I-Pace discussion forums on Facebook.
Good idea. Thanks for watching.
happened to me. Thanks for this instructions. Very helpful!
Expert advice from the electrician. This almost happened me many many years ago when the door was very slow to open and the car barely started up. Now I have a 12v battery charge monitor as part of a security app and keep an eye on it if not using more than a week so less likely to be a problem. Should be part of car's apps
I totally agree with you-
Great video, well scripted and straight to the point. I don't own an I pace but have been doing research on them and UA-cam is suggesting plenty of helpful videos now! 😂
Thanks for watching.
knocking on wood that I won't have to use this useful info!
A thousand thanks! Really helpful video, I just didn't know how to do it.
And how to release the parking brake in the same case of a 12 V battery failure?
I don´t know about a easy trick to release the park break. For that you need to charge or exchange the 12 Volt battery.
Had my 2020 for 40k miles now. Both the Aux and 12v died on me. Both times towed to Dealer. I'm hoping this is not a regular thing, warranty is up in about a year.
Thank you, very helpful!
Thank you for this video!!!!!!!!!!!!!!
Thanks for watching.
Herzlichen Dank für den Tipp. Das Problem hatte ich schon mal und mein Wagen musste abtransportiert werden. Das nächste Mal weiss ich mir zu helfen.
In my MY19, one of the battery terminals is still partially hidden by the remaining cowl after the removable part was taken off.
The technician was stumped how to get the charger lead on that terminal, but figured out he could get a needle-nose channel-lock onto it, and then attach the lead to the terminal. Apparently the more recent models allow better access.
Is it possible after a jump to start the car that it can be safely driven, and thereby charge up that low battery (as in an ICE car with an alternator)?
Could one plug a 12v battery or small solar panel through the old fashioned cigarette lighter sockets to resuscitate or augment a weak battery? My I-pace was built for North America and has several of those sockets.
The sockets are only working when the ignition is on. If you are fit with car electrics you can modify the fusebox to keep power on the sockets on when the car is off. Then a small solar panel will work an charge the 12 Volt battery.
My 12v died in my i3 a few yrs back, it was an ordeal. Whishe automanufacturers would eliminate these. Thanks for the video and Happy 2022
Happy new year. The 12 volt batterys will stay because they are a safety feature. I guess i will do another video about that.
Thank you for this.
Thanks for watching.
Mine died for the second time in 4 years today. Not sure what is draining it randomly . Is there a way of stopping this from happening?
Thank you for the information, I hope never need it
Good info, great video
👍cheers
Thanks a lot.
Super video!!
Hi, GREAT video, can advise what type of battery the car has ? Thank you
Thanks for watching
Great information, Is it possible to connect jumpers from other car & charge the battery?
Yes it is. You can charge the 12 volt battery with a 12 V charger too. Just like a combustion engined car.
Thanks a lot for your quick answer. Your video is really helpful to many. I hope, I will not need 😄👍
@@sandeepgangarde this is usually a winter problem and/or you are not using the car for a longer time.
That is useful information.
Thanks a lot.
Our i-Pace from 2018 is showing "Hybride Accu Storing" which means "Hybrid batter error". Would it be the 12 V battery?
There are some rumors about that fail on the Internet. It might be the 12 Volt battery but you should bring your car to the dealership. In the manual there is nothing about a hybrid battery error. Sombody else had the same error and later he lost the brakes so you shouldn't drive with that error.
@@evilelectrician8903thanks! I did let it tow away to the dealer. They checked and it seems after the latest software update, it can detect faster if there's anything wrong with the battery pack. Now they will repair it under warranty.
Спасибо)
Would you change your own 12v with a charge Jumper attached? Wondering if this would keep car from going crazy?
In case i wouldn't use my Jag for 2 weeks or longer i would connect a normal 12 V battery charger and connect it with a timer. 20 minutes charging every day will do the job.
My auxiliary battery was measured to have only 4V yesterday. I cannot start the car anymore. I got a replacement offer from one of two available Jaguar Shops nearby. They want aprox USD 800 for the job. I can buy the same battery for 10% of what they are charging. However can I just replace it myself or will I risk malfunction issues with the car of any kind by doing that? Maybe something needs to be reset or maybe it resets when I disconnect the existing battery.
Usually you can do it yourself. I don't expect a reset. In that case a reset would happen when the battery is dead too. I would change the battery by myself. Just take of the minus pole first and put it on the new battery last.
Thanks. I had a chat with my cousin who is an car mechanic for over 35 years an he said the same. If i got into any trouble (like need for programming) I could still bring it to the jaguar shop and even bring my much cheaper battery for them to install :-)
Is the smaller aux battery easily accessible so that I can check the voltage with a multi-meter?
@@rsilk2969 yes it is easy. You must remove the engine plastic cover to get access. Then it is the battery on the right side when looking from the front of the car.
@@rsilk2969 just do like shown in the video here except the battery is on the right side. It might be possible to recharge the battery externally. I did that the second time this happened. I used a Ctek charger. After that all was good in my case.
If you drive the I Pace carefully,what range could you get?
I drive usualy on city and country roads and rarely on the motorway and my I Pace shows me a range of 450 km on a full charge. On the motorway with a speed of 110 km/h it should be good for 350- 380 km in normal weather conditions.
Hi what do I do when the battery will not charge?
In case the 12 Volt battery is totally dead, you have to replace it.
Can you change the 12v battery on the I pace,or is it not that simple?
I didn't try to change the normal 12 Volt battery but it shouldn't be a big problem. It just needs some time because everything is build in quite tight.
@@evilelectrician8903 would you buy an old I pace if price was good,or are there too many issues with this car?
@@alanrobinson2229 I would buy an "old" I Pace because it´s areally good car with a lot of space and the only problem i had with my I Pace was a leaking windscreen. If you are after a car with a lot of computer gimmicks don´t buy it. If you are looking for a electrik car without anoying safety features, go for the I Pace. It´s a car for people who can and like to drive.
@@evilelectrician8903 Thanks,there are some nice looking used cars out there.
I was concerned about growing numbers of battery fires with I Pace.
@@alanrobinson2229 The I Pace can get a battery software update now to avoid a overheating battery. So that problem will be eliminated. If you buy a used I Pace at a Jaguar dealership the update should be done and you might get a warranty too.
Thanks!