Posting this on Jan 1 2025. Can't even log into Tricare West. Problems are all over social media. 2+ hour wait times when trying to call. My issue is that they say the email I'm using to log in is not in DEERS. I just verified that my DEERS email is correct. Not super confident that this new contractor is ready for prime time.
This is a really good presentation, but I wished this was posted a little earlier, closer to when the open enrollment start date.
Posting this on Jan 1 2025. Can't even log into Tricare West. Problems are all over social media. 2+ hour wait times when trying to call. My issue is that they say the email I'm using to log in is not in DEERS. I just verified that my DEERS email is correct. Not super confident that this new contractor is ready for prime time.