I know everyone was waiting for this... Here's my take: Dealers buy loads of cars from auction. Dealers have no way of knowing when a car is going to break down. We do our very best to make sure they are good to go but sometimes one slips through the cracks. Even a great car can break down with no warning. The buyer came down, haggled the price LOWER than advertised, refused a warranty, did not do a PPI, and even claimed in his own video he knew Kia / Hyundai were prone to engine failure. He signed the AS-IS disclaimer then calls Flying Wheels out for "scamming" him?!?!? What planet are you from?!?! And the part I love the most is when the purchaser says in his own video Craig has plenty of money so Craig should pay up $5500. Ummmm, $5500 is $5500 guy! So because Craig can "afford" it he should eat it? Sorry man, nope! Then I heard he traded in the $5200 car for a Nissan Versa and took $1k as the trade value! This guy is not of sound financial mind. Sorry not sorry. I feel he was calling FW a scam to get clicks / views.
A neice of mine in 1992 gave her 1988 Toyota to her sister and bought a shadow America made by Dodge. She asked me what I thought of her new car. I said if you realy wanted to know you would have asked me before you bought the new car. She asked me again. I said you gave away a better car to your sister than the one you bought.
This is exactly what's wrong with this country today. This dude just made an entire video stating Craig's case for him, pointing out all of the red flags he saw, and that he knows there's no warranty, and yet he's still the victim, and accepts no personal responsibility. Unbelievable! What an A-hole.
That’s this generation we have they make decisions and than something goes wrong and they blame it on the others. People go to car dealerships, want to buy a car they cannot afford closely, the car salesmen does his job and sells the car, then they drive of the lot and two days later they make a video saying the dealer scammed them and know they have $1600 car payment. Who decided to sign the paper? Fallen generation, this dude is the perfect example!
The problem is car sure have not even been sold to him in the first place. They sure have driven it at least to make sure all drive cycles were completed. All cars if codes are cleared need to complete a drive cycles to test components and emission components completely. Without that you can't guarantee car is in good working condition period. They need to make it right and give a refund, or repair it. The guy didn't even make it to inspection place before the dreaded " catalytic converter below efficiency" code popped up which means ECU codes were cleared and drive cycles was not fully completed and unfortunately engine been likely running rich due to likely misfiring dumping fuel into the catalytic converter overheating it and now needs to be replaced. Plus find the reason the engine running rich in the first place? They sold him a already screwed up car and need to make it right if he has integrity and take it as a expensive leason learned to do a long drive at least 75 miles to ensure it completes all drive cycles and is actually good to good. I assumed he would know this by now?
I watched his video when it came out. He screwed himself and just wants someone to pay for it. He really needs to look up the definition of scam. He scammed everyone who had watched his video. You are right he is wrong.
The guy seems knowledgeable enough to know exactly what he was buying and getting into. He knew Hyundai has many mechanical issues, he knew there was no warranty, and he was offered a 3rd party warranty. I've had several experiences with a 3rd party warranty. None of them were bad. I even got a brand new transmission. This is a guy who was being cheap and has buyer's remorse.
You did not scam the guy. He declined the warranty, he knew it could have engine issues, and he knew it was As-Is. Even the dealership checked and rechecked things. It is sad that he ended up with engine trouble.
Exactly. I owned 2 Hyudai cars. First one, bad engine (after I sold it) covered under warranty. Second one, bad transmission at 98k covered under warranty after waiting 3 MONTHS. Then, bad ECU not covered at 102K. Never buying a Hyundai/Kia product ever again. They come with a 100k powertrain warranty because you WILL need it.
He bought a Hyundai KNOWING they can be trouble? He should have bought a Honda or a Toyota…..oh, but either would have been thousands of dollars more! Craig did nothing wrong here! I have zero sympathy for the buyer!
@@segredosdotiosam9989True but he no doubt he bought it cheap and he sold it cheap to a buyer who knows Korean cars can be trouble!. Both rolled the dice!
Paid $9,500 for a Volkswagen TDI AS-IS... Shortly after, found multiple issues INCLUDING a failed head gasket. I'm responsible for the repairs. It stinks but it's not the end of the world. Lift each other up, don't tear them down. Great video, Craig!
Also clearly with the way the other dealership he took the car to checked out the car sounds like their were lying to him aswell. Saying the clearing inside the motor did not call for. A warranty recall, that sounded like quit a coincidence after the second time. The car a s still driving Ike doo-doo
From a technician at a very large auction in Memphis Tn, AS-IS is AS-IS!! Come on people! Your poor luck is not everyone else’s fault. If you “know” a Hyundai is a bad car, WHY BUY IT?!?! Craig it’s definitely not your fault bro💪🏼👍🏼 People are just sad these days and have no sense of accountability. To answer your question, NO there was no scam here other than them trying to scam you out of an engine for a car he “KNEW” was a bad car. Keep up the good work man. Wish I was in Florida and could work with you guys 💪🏼
Craig did nothing wrong and has no way of knowing every little single detail of every single car. The guy turned down the extended warranty too, thats all you can do.
I love roasting Craig for the entertainment factor, but not today. That other guy bought an unreliable old Veloster and expects it to last without needing repair. He did zero research on the model beforehand. Screw that idiot! Next upload I will get back to my regularly scheduled Craig roasting.
Nah, he did his research. He even states these cars are known for bad engines and bought it anyways without warranty. I don't fault the guy, when you look into what these shitty used-car warranties cover, its ridiculous. I probably would've done the same. He has a right to be angry, but to call it a scam is where he falls flat.
Bought a Veloster for my daughter a few years ago from a businessman in town. It was his daughters. No noises, no lights on dash, no codes through OBD2, clean oil. Seemed to be a good car. 800 miles later it shot a rod out while going down the highway. Took it to my local Hyundai/Kia dealer, it was the main bearings that had failed. There was a recall on them if motor was less than 150,000 miles, ours was. They put in a new motor, noticed the catalytic converter was bad as well, put a new one in at no cost. Long story short, when you buy any used car from anybody it's a gamble. Luckily Hyundai took care of us. She still drives it daily, has another 40k miles on new motor.
I want you to know that I am a dealer and I recently went though this with a 2016 Santa Fe with only 149,000 KMs (Here in Toronto, Canada) I gave the customer the vehicle with a perfect engine making no noise whatsoever. 1 month later customer calls me and tells me the engine is blown. I highly recommended the warranty. (WHICH DEFINITELY WORKS AND IS NOT A SCAM) the customer declined the warranty. It is now in Hyundai awaiting a decision from Hyundai Canada on whether the engine will be covered and replaced by Hyundai. Moral of the story. Don’t blame used car dealers for manufacturer issues. ESPECIALLY when the customer is fully aware of the common issues. Every manufacturer has issues. What do you expect us to do, stop selling cars??
The only problem is that the guy started having issues immediately. I believe the codes were cleared. Whomever doing his mechanic works is the real scammer.
@@Lokey_8664 Yes but the Hyundai dealer checked the car out and told him the engine was fine. What more can he want? Wouldn't the Hyundai dealer know if the engine is good or not?
@@Lokey_8664 let's say his mechanic did clear the codes if any, for the sake of the argument... it's not ethical but is not a scam per say if you sign a sale contract that state the vehicle is being purchase AS-IS, which means any problem the car may have out the door which can be with 5 miles or a 1000 miles the seller don't have any responsibility. And that makes his scam claims against Flying Wheels a defamation case (a very easy one to win btw since the claimer provided a lot content against himself in his video). Now a bit of common sense... every car nowadays above 100k nor below 5000 dollars is a ticking time b__omb. You may be lucky and don't have any problems or you got what you paid for.
Excellent response! He knew every risk and he bought it anyway. %100 HIS FAULT! I just bought a used Toyota and it's what I expected it to be, bulletproof.
The internet expects perfection in every aspect of your life since you're on YT! Still here and not going anywhere, keep the videos coming. Dude bought a Hyundai thinking its a Honda and wonders why it died! SMH
I agree with you. If he had any reservations he should have backed out and not bought it or bought it with a warranty. If you are looking for a bargain you need to do your home work first. You takes your chances.
You dont need 50 to 100 miles to set a CEL after clearing. 5 to 7 miles at 45 to 50 mph as consistent as possible, and between 1/8 tank, and half tank. That "drive cycle" will 9/10 throw a code someone was trying to hide. Good show sir
People just plain blank become the devil when they are at loss and accountability is scarce in our society today. GEN Z is the worst at this and some millienials too. The guy wanted a cheap car and didn't get any warranty and he has to take accountability for signing off on that deal not go out and defame another person just to get his money back, which can be seen as extortion, pay me or I will cause you headache. Petty people. I am with any business owner that is honest and stands behind their product but no owner should be responsible for a product that was used and the client customer bought AS IS and is now proporting that he was scammed which is a dishonest and evil. Keep doing what you do Craig, you're an honest man.
You are in the right - end of story and stop selling cheaper cars. I've been in this business for the past 20 years, and it's not worth dealing with people who buy cheaper cars. They ALWAYS shift responsibility.
It's true. Cheap cars cause the most headaches. I had a trade in that ran and drove. No inspection no nothing. Someone had to have it for 995.. sold it.. They still call complaining about it a year later. I just reply "wait. It's still running a year later and you are complaining?"
he cheaped out not getting third party warranty, I have had nothing but happiness come out of it. on a grand cherokee I had a few years ago needed new evaporator dash had to come out, the money I saved by having a warranty covered the price of the warranty, and I used it multiple times, seemed every shop honored it.
It wasn’t the Hyundai fault(all cars have something)! Chevys, VW, Ford, Audi, Land Rover, Dodge, Nissan, Fiat, Jeep, Benz, BMW, Volvo etc breakdown more than Kia and Hyundais. Stop regurgitating an old narrative!😂 ummmm ALL CARS SHOULD BE INSPECTED before you purchase a used car. It’s always buyer beware.
Have my Hyundai know for 2.5 years, put 80k miles on it did a 7k roadtrip towing 5000 pounds through Death Valley, over 11.500ft in Colorado, I never had a single issue, never got a dash light or anything, only oil changes and one brake fluid change!
I sell used lawnmowers, and I sold a mower to a guy in spring. This mower was thoroughly run tested, and passed the sell test by me. After the sale the buyer messages me 3 days later saying the mower won't start. I told him to bring it to me next morning so I could look at it. He never showed up at the proper time, and I had to message him back saying I cannot wait all day because I had a job to go to. He messaged back apologizing saying he had personal business to deal with so we agreed on another day. Well that day came, and he never showed up again. Then he wanted to bring another mower over to me to look at which I really did not wanna deal with because i am not a repair business. I just dont want the hassle. I later found out that the guy buys used mowers for his landscaping business. Personally I did not know if the mower did not start due to abuse by him or something I missed. I immediately blocked his ass due to the fact that he used the mower for a business, and I did not need him bringing mowers for me to fix. Not worth the headache
@@craig1974 they make professional grade lawn care equipment for a reason. Most mowers are cycled maybe 1,000 times in their life. Professional grade will cycle tens of thousands of times.
@@awsomo53 EXACTLY! Its ok to buy a used Snapper Self Propelled Walk Behind for a business considering they are the most solid well built push mowers out there, but anything else i would not buy for a business because they are not made for rough use.
I used to sell used mowers. I offered a 30 day "RESIDENTIAL" warranty, provided you didn't hit anything with the blade. There are some lu-lus out there.
Red flags he claims: 1. they told him they had a lot of interest in the car (lol) 2. Somebody came with him on the test drive (lol). 3. They told him there was no warranty. Unreal. I have dealt with sketchy dealers… nothing they did was sketchy.
You're right Craig, it sucks. You point out every valid item in his video..."I know they blow engines left and right...as is no warranty...blah blah." Sorry it happened to you, but you did what you had to do. No scam from where I'm standing.
Any mechanic can tell you that there is no way to know if a car is going to blow up or the transmission to crap out. That is just what happens. If he had got a mechanic, which he did , and they told him it was good to go. Yet he bashes Craig and not hyundia dealer. Go figure
Bought a 20 year old Hyundai Accent. It had a miss. I knew it might be a loss. But it was 200 bucks. I'm maybe 1k in getting it legal. It randomly shuts off. I'll either have a good running beater or I'll sell it as is, fill disclosure for 500 bucks.
I think some of us have all been there. Buy a used car from a used car lot and it breaks down. But I accepted the no warranty as is…. That’s the end of it. It’s the same thing when you sell a vehicle on offer up and the ad says as is… you should know what your getting yourself into if your agreeing to the terms. It’s always the customers that haggle the price and still want you to eat it when something goes wrong
I had this exact same car, 2015 Hyundai veloster, I was the 2nd owner and put an extra 75k miles, sold it with 98,000. They’re very reliable cars and you cannot miss out on the maintenance. Kia’s and Hyundai’s engines are delicate and sometimes requiere extra looking around to find minor issues that can become something bigger like this engine failure.
LOL you used reliable, needs maintenance, and delicate in the same comment...... He literally bought a 10 year old hyundai that is know to have engine problems. The hyundai dealership said the car was OK with no problems. So then what did the guy do to destroy the engine after that????
Owned a used car dealer for 5 years. I learned a lot. You never know when a car will break down. Buyers think the dealer can look into the future, you can't. He paid $5200, It is hard to find a good car for less than 15k these days.
Or you ask them if you can drive it till they are completed. I fix I lot of check engine light problems before the car hits the lot. Normally driving them home and back sets them all to ready (it's 100 miles of highway speeds round trip) but sometimes it does take 2 trips. I have no problem with a request like that.
You went above and beyond. Everything you said is 100% true. The biggest point is that he knew those cars had issues, and not only did he still buy it, he didn't buy a warranty. Case closed right there. He has no one to blame but himself.
In Brazil ,used car dealers are obligated by law to cover the car for 90 days. I know the cost of these 90 day warranties are ultimately paid by the consumer but at least, the dealers do a due diligence and spend the time to make sure these cars are not a major headache for the buyer.
100 percent on the buyer. He bought as is. His choice to not have inspection, his choice to not purchase warranty. If he would have done his research he would have known that both kia and Hyundai have engine problems. Sorry that it happened, but it is buyer beware. He even said he is aware that he is not receiving warranty. As far as talking ethics, how would a dealer stay in business if he ate the cost of a cars repair after it is sold. Bottom line, don't call someone a scammer when you made several bad decisions.
I would make an offer to the guy to buy the car back as now the issue is known, the price is easy to be determined, better than a sight unseen auction car. Of course likely the price would be ridiculously low. Maybe this would teach someone one of the first chapters of “Buying a Used Car 101 (for dummies)”.
I have had this exact same scenario happen at my small car dealership. It's unfortunate and I understand the customer and his point of view. However, it's unrealistic for the customer to expect a warranty of some sort after he declined a warranty and also admitted he was aware of Hyundai engine problems prior to buying the vehicle. in my opinion flying wheels is not being unethical by honoring the terms of the sale. If there were a warranty in place and they chose not to honor that, that would be unethical. Unfortunately, customers want it all sometimes and that's not possible. They want a great price, they don't wanna pay for a warranty, but they want the dealer to do the "ethical thing" which means paying out of pocket for a repair if anything happens to the vehicle after the sale. The dealership is right on in this case and has no responsibility beyond what they have already done. Every used car is a gamble and if the customers want protection, they should buy the warranty. if you were given the opportunity to buy a warranty and you opt out, I consider it unethical to publicly throw the dealership under the bus.
He went to the hyundai dealer and the dealer cleared the vehicle... not sure how they check the bearing clearances for the recall but maybe they messed something up and he should be going after them for that engine. You did everything right. Either they are trying to scam you or the Hyundai dealer screwed something up that caused it to blow.
It really sucks when that happens. Everyone knows or should know that buying a used car from anybody is risky. As a buyer you should ask questions and listen to the answers. If you feel uncomfortable or your gut tells you something is out of whack, walk away. Just as if you are shopping at an auction don’t let emotion rule your purchase. As the buyer in this instance just based on the statements he made, he is entirely responsible for any issues that arise with his purchase. You as the dealer have fulfilled all of your responsibilities in regards to that car. He took a chance, he owns it.
If you watch that guys “explanation video” he literally said that those cars are known for blowing motors “left and right”, as well as declining a warranty. The guy made a mistake and is blaming you for it. Hope he’s able to learn from that
The absolute best part of this entire video was the Kia ad that showed up halfway through it 😂 But seriously this chucklehead bought a used car knowing full well it was as-is, and now he wants a freebie engine 🙄
The ending statement... it's not about can you afford to, its should you. I don't think you should. No warranty is no warranty, and this isn't a college kid buying a first car either. He knew what he was doing and made his choice
I knew a mechanic... guy who buys cars "fixes" them and then sells them at auction...now this was 25 yrs ago but brings in a Cadillac leaking oil at pan gasket...buddy tells him its a couple hundred dollar job...flipper says to much what else can he do...buddy says for $50 I can clean around pan and RTV it around the outside...so yes you are correct...Buyer beware...my best advice, bring someone who knows cars or pay a shop to look it over!
I would not keep saying we do not have the money to throw around. This situation has nothing to do with your cash flow. Its about your responsibility and rich or poor I am sure you would do the right thing at any cost if you were at fault or felt at fault. In this situation you have already done above and beyond. You took the time to listen to him, to respond to him and you both have kept it civil. I cannot see where Flying Wheels is responsible morally or legally in this case. The buyer even knows this in his video. All of us would be upset in his position because he is out a lot of money but no malice has taken place and buyer beware. Remember we are talking about used low price cars, and the gamble everyone takes with them. Thanks for listening to my two cents.
@@patriotgaragehe means Craig suing this guy for defamation, because that’s exactly what has happened. Craig’s got the money. But he won’t do that because that will make him seem like the bad guy (not the other guy straight up lying and didn’t do his homework)
I actually agree with Craig 100% I also think this guy bought a car from you knowing that just in case it had a problem he could use your social media presence to try and force you to fix a problem that he could have avoided by buying a warranty. I for one have had multiple service contracts through JM&A and NEVER had them deny a claim. This guy was hoping he would get a free UA-cam warranty by making his video.
I used to be a flat rate mechanic at a few dealers in my twenties. You mentioned a “bearing clearance test”. The only way to check that would be to drop the oil pan. I can 💯 percent GUARANTEE most mechanics…. Almost every one…. Is NOT doing that. They’re listening to the engine and collecting their 2.5 hours for doing it. GUARANTEED!!!! There’s NO WAY they’re dropping the pan. They’re listening for a rod knock and if they don’t hear it…. It’s out the door with a green light from them. I’m not sure what bearing clearance you’re talking about to be clear, but if it’s a rod bearing, I know I’m right.
Hyundai has class action lawsuit major failures entire engine recall on a lot of there cars, my wife’s sonata 2.4 liter 2013 rod bearings and crank engine locked up they replaced…
This is an example of why many people don't buy from used car dealer. It is also the reason Carvana and CarMax are in business. If I was ever going to be in the car business I would ALWAYS build in a 90 day/3000 warranty cost into the price of every car.
Your customer did everything WRONG and wants you to pay for it. Kind of like storing gasoline in the house, then blaming the oil company that refined the oil when your house catches on fire. Too cheap/lazy/impatient to have a pre-purchase inspection on a 9 YEAR OLD HYUNDAI, pa-leeeeeeaze!!
He bought a $5000 car that was 9 years old. He bought a vehicle with known reliability issues. If he indeed is a car person, he wouldn't buy Kia or Hyundai. He'd buy his kid a Toyota or Honda. $5200 from a dealer is cheap for a car. He bought a historically bad car and got what he purchased. No one is going to warranty a $5000 car.
@@patriotgarage sure you can. It's not easy but it's possible. I bought my sister an 09 Honda Civic with 103k miles for 4k a few months back. Sure, the ad exploded. I was lucky to get it but I got it. It needs drive axles and has some cosmetic issues but for 4k, you aren't gonna get a better deal. Did it mention rust free (it's lived it's life in Colorado and California). I did also drive it back to the rust belt to give to my sister. The issue with this guy is that he wanted the absolute best deal possible on the newest vehicle he could find. He wanted to look like they were well off without spending the money. You're not gonna find a clean 9 year old vehicle for $5000.
@@patriotgarage as the saying goes, the cheap comes out expensive & you get what you pay for. If he wanted a better vehicle, he could have paid more. If he wanted protection, then he should have gotten a warranty. His decisions, his choices, but now that it turns out badly, he wants to be bailed out for his mistakes. He KNEW that there could be engine problems, so why didn't he protect himself? He just wants to blame others.
@@awsomo53 you say Honda. I say Ford focus 2005-2011... Indestructible and cheap. Both my kids abuse those model year focuses. Paid 250 and 300 each. They have been beating um for 4 years now. Enjoy your Honda's. Glad they work for ya. But 4k? Hard pass.
@@patriotgarage it depends on what you're looking at. The 08-11 focus are better than the 05-07. I've had both. Typically Honda and Toyota owners take better care of their cars. Ford owners don't care. Most focus I saw when looking were rotted out. And you don't know what you're talking about. Those focus you bought likely needed a lot work. You can't find cars today for $250-$350. You bought those years ago. You have no idea how expensive clean cars are today. An 09 Honda Civic that's clean with 100k miles is easily 8k. That's just what they are going for.
I own a Veloster and understand the risk of owning a Hyundai outside of warranty, so I bought a warranty that has paid for itself just using it once and still have 30k miles left on it. Had I turned down the extended warranty, then I'd be the only one to blame when my car in evitably breaks down
When I rent a car I get ALL the insurance! If I waive insurance and get into a wreck, my fault or not, I wouldn't expect the rentacar people to say OK we'll cover it. This customer waived the warranty figuring he had one anyway. Wrong! You are right Craig. Dude shoulda ponied up
Craig, you did what you could. I've been in the car business 20+ years and, I think you handled the situation the way it should have been handled. I did F&I for about 10 years of my career and one thing I told my customers "If you buy this vehicle AS IS and it breaks, it is you taking a risk not the dealership" and make them well aware of the risks involved in not Protecting your vehicle Mechanically. He knew the Hyundai/Kia engine issue and still decided to gamble by not taking the warranty. This is 100 Percent on him. Craig, you make a point about driving everything and the fact you can't. So last December I transitioned out of management to a Small Independent lot with multiple locations (I have 37 on the ground currently). I drive a car from the lot home (40 miles one way) and I do my best to drive everything a couple days but, even I can't drive everything before it sells. Used cars at the end of day do used car stuff, all we can do as dealers/salespeople is try to offer the best product that we possibly can.
I’ve bought and sold hundreds of cars, these things just happen. Every time I sold something that had a problems after selling it I felt really bad for the buyer but at the end of the day I’ve had really bad things happened to me as well at first I took it personally but then I grew up and realized cars are machines that are thousands of parts put together that will fail eventually you never know when it’s gonna happen but you know it will happen. I’ve seen new cars break down it’s called life. This guy just needs to suck it up. That is not a scam and nor is it right to try to hurt a man’s business because he made a poor decision or got a bad apple out of the bunch. Yes, it sucks, but sometimes life sucks. I’ve had people contact me two months later after selling a car telling me the battery went dead. Some people aren’t right in the head I blame the dealership. I bet they never check the bearing clearances.
I heard this guy on UA-cam the other night stating how he got scammed from a dealer. I don’t know if you mentioned your name but he said that he said you scammed your customers you don’t look at just your customers and then when I heard who it was I stopped and saw the listens. He starts to tell him tell me what a great mechanic he is and he does not treat his customers that way, and he’s just very mechanically inclined next he says that the lady he bought the car from he got in touch with her before he’s bought the car. She told him there is no warranty. It is as is purchase he told him that he knew that he bought the car drives her for a while doesn’t call back right away with any problems, but now says that you are a scammer. He is so far from reality with this car that you are absolutely not at fault. He had a choice to buy the car or not to buy the car so he went ahead and bought it. You are not at fault.
1st, I’m not understanding why he needs an engine for a catalyst efficiency code? 2nd, he bought a Hyundai, knowing the risk, wanted it cheap, didn’t want a warranty. It’s on him. He lost the gamble. He’s throwing a fit and not taking responsibility and trying to use social media to leverage you into paying for his mistake. You did what you could, it’s a bad situation, but I’d say you’re good. You didn’t scam him, you didn’t hide it. It’s a bad situation.
Thank you for this video. I’m sorry you went through that but we appreciate this channel. Just as a sidenote, if you’re on a FaceTime call you can both turn your phone sideways and it will fill up the entire screen. We do watch your channel on our television. Thank you again for this channel. We are interested to see how your new adventure goes in Florida. our vote is, of course you did not scam him. He should have taken the warranty that you offered him that would be the sensible thing to do. You guys did nothing wrong and the fact that you are adjusting this and being open and honest, even proves that you guys are a reputable company.
As a car dealer in New Zealand, we are not allowed to sell used cars as is with no warranty. Even 20 year old ones. They are all covered by what is called the consumer guarantees act and people can complain many months after purchase about faults, and the dealer is legally responsible to fix them. There is no set time period but must be what's considered fair and reasonable. It's a crazy system and very hard on used car dealers making small margins, who have to stand by them post sale.
What kind of a person declines a warranty, buys a car with known common issues then throws the teddy of of the cot when his car dies? Honestly! Also, the fault may have been caused by the way the vehicle was treated in his ownership.
I sold used vehicles as is and personally when situations like this occurred so soon after sale, i either refunded, repaired or offered another vehicle off the lot. My outlook was I’d rather suck up the loss and be known as a dealer who sold good vehicles and made things right when things god bad so soon after a sale. Me putting a used engine in a vehicle in a situation like this would eat my profits up and not make anything in the long run while I wasn’t losing my ass like the customer would be. But each to his own on how one runs his business.
Well ur a better man than us. Cuz im not taking a knocking car back, why would I? Bring it back in exactly the same condition u bought it, then we'll talk
@@CarlineSales-pz6mz selling a vehicle in that price range would cost approx 3-3500 at auction. Putting a used engine in it would run me about 1500-2k doing it in house which would have me in around 5500 tops. I took those on the chin no problem to keep my name clean and have customers come back in the future which they did. This Sam situation would cost the customer double and people buying a car in this price range usually can’t afford that. I always lived by a motto i heard, “it take years to find a customer and seconds to lose them”. Taking a little loss to make something right and clear my name is just part of the business. But then again, maybe not everyone had the same business structure with in house technicians which would be a whole different scenario for another business.
I have to agree, I feel the guys pain especially because he was purchasing for his son. I too think Craig could have handled this better. Especially since he has done so in the past.
I've said it before on this channel, having owned a used car dealership for 24 years, and doing my best to buy nothing but the best, sometimes a bad one shows up. after a couple bad ones in the first few years, I completely changed it up, I bought nothing but SUV'S and 4x4 trucks, all off lease with full remaining bumper to bumper warranties. I never had another issue after the sale. I bought theses already front line ready, brought them back from the auction, washed them and out front for sale. Also, did anyone else notice the dealer plate hanging on the wall behind this guy in the video? I think this guy has scammed a few people in his day. Work hard and keep up the honest work Craig, good luck!
Your video was very transparent…I gotta say your point was well documented and he basically proved your point for you. Don’t sound so depressed, you can hear it in your voice….best of luck trying to save the world….you just can’t make everyone happy.
5200 bucks as is-as a Ford dealer for years- when you buy at an auction you try to buy the best car you can for the money, whether its 5,000 0r 100,000, no dealer wants to hurt a customer, so there is NEVER a SCAM-Not even the worst dealer out there would do it, doesn't make sense, things happen beyond the control of a used car dealer-Geez as a New car guy-we have re calls on new all the time, I might of taken back the car back in trade-so you can just wash out and breakeven-if the guy was nice enough-and not posting bad reviews-but at 5000 bucks -you did nothing wrong-everyone should know buying anything now under 10 k-you're on limited driving time with it, why do you think the previous owner turned it in, if you do ever have to take a car like this back in trade I would suggest that he spends at least 10k on something better ,because selling him another 5000 car-more than likely your just going to see him back at your lot in 60 days complaining again, that's the only way I would take it back ,is sell him a better car-a low budget will always get the buyer in trouble 90% of the time, Don't let it bother you
To be fair some of us deserve the reputation that's applied to all of us. It is a tough decision to make in a case like this, I've been there I sold a Hyundai with the same engine it failed two weeks after I sold the car. They turn down every warranty option available. Including one that would have covered it for 90 days for $100 bill. And the end the agreement that we made I thought was fair. They purchased the engine I cover all the labor in my shop to install it. Instead they chose to go to court. They lost and got nothing. The judge simply said "They offered you a discount on the repair and you said no?" Of course after losing they attempted to get the same offer from me. As is unfortunately as is. It is also the car that put hyundaes with the 2.4 GDI engine and most other hyundaes for that matter on my do not buy list.
I'm with you, Craig 💯. In my research & experience, Nissans have been garbage ever since Renault bought them out in 1990. You know those dreadful JATCO CVT's. So this d'bag is already looking for junk. Secondly, I side w/both you & Lauren for even offering the Volster at a price I'd call more than fair; given the Korean brands long and infamous history of early catastrophic engine failures. He wanted an even cheaper price, so he ADMITTED HE KNEW he wasn't't getting a warranty. In conclusion I think both you & Lauren acted with perfect professionalism & courtesy. So it's you & Lauren 💯.Best of luck in your new ventures, and I look forward to your appealing & informative videos!! Thank you!! 🙏🏻👍🏻
The key is buy them under 15 k miles where you can be doing the maintenance and you know it’s history. We have 3 Nissans zero issues. 2014, 2016 and a 2021
@@aithris8567 I've seen plenty of 15k or less cars with nice detail jobs that were flood cars, wrecked cars, etc.. You need to know what you're buying and get PPI if possible.
Like I told him in the other video, P1326 is a code hyundai took from diesel engines and made their own rod knock code. The problem is with how they implemented the system by taxing the knock sensor to determine spark knock from rod knock. It's sad anyone has to deal with it, the engine is probabaly fine honestly. Hyundai should stand behind their product and replace the engine or find a tech that knows that they're doing. That knock sensor sits so close to the fuel rail that it can pick up the vibrations and sense false knock. Glad you made the video Craig, I didn't see any wrong doing on your part and you even answered my question in this video.
If the P1386 code was in the pcm it would have been in the history even if the cel was cleared, its called mode 10 diagnostics and every car newer than 2010 has the same obd protocol. The customers real problem is with the Hyundai dealer
For sure no scam! i think all used car dealers should take the cars they buy to the dealer for update on all recalls, any other issues will surely come up then, so you can figure where to go from there and where to fix them. Thanks for all your videos!
Craig from flying wheels has a huge heart and excellent business ethic - you can watch any of his videos to know this. That guy - is living in a dream world. Craig - keep doing what you’re doing - this guy is a troll looking for click bait.
I know everyone was waiting for this... Here's my take: Dealers buy loads of cars from auction. Dealers have no way of knowing when a car is going to break down. We do our very best to make sure they are good to go but sometimes one slips through the cracks. Even a great car can break down with no warning. The buyer came down, haggled the price LOWER than advertised, refused a warranty, did not do a PPI, and even claimed in his own video he knew Kia / Hyundai were prone to engine failure. He signed the AS-IS disclaimer then calls Flying Wheels out for "scamming" him?!?!? What planet are you from?!?! And the part I love the most is when the purchaser says in his own video Craig has plenty of money so Craig should pay up $5500. Ummmm, $5500 is $5500 guy! So because Craig can "afford" it he should eat it? Sorry man, nope! Then I heard he traded in the $5200 car for a Nissan Versa and took $1k as the trade value! This guy is not of sound financial mind. Sorry not sorry. I feel he was calling FW a scam to get clicks / views.
My guy Randy! You tell it how it is man.
Pretty spot on!
Agreed!
You hit it on the head, Craig was in the right. I even posted the guys BS video last week that Craig was right.
Yup bought a 14 Toyota RAV4. Red light. Bad transmission. Oh well gotta eat it and move on.
If the buyer knew ANYTHING about cars he would have fixed his son's Corolla...that car with high miles will still outlive any Hyundai or kia.
A neice of mine in 1992 gave her 1988 Toyota to her sister and bought a shadow America made by Dodge. She asked me what I thought of her new car. I said if you realy wanted to know you would have asked me before you bought the new car. She asked me again. I said you gave away a better car to your sister than the one you bought.
This is exactly what's wrong with this country today. This dude just made an entire video stating Craig's case for him, pointing out all of the red flags he saw, and that he knows there's no warranty, and yet he's still the victim, and accepts no personal responsibility. Unbelievable! What an A-hole.
The government is telling everyone they are the victims. No accountability .
They told him to give a discount with no inspection and then failed to do his own pre-purchase inspection.
That’s this generation we have they make decisions and than something goes wrong and they blame it on the others. People go to car dealerships, want to buy a car they cannot afford closely, the car salesmen does his job and sells the car, then they drive of the lot and two days later they make a video saying the dealer scammed them and know they have $1600 car payment. Who decided to sign the paper? Fallen generation, this dude is the perfect example!
The problem is car sure have not even been sold to him in the first place. They sure have driven it at least to make sure all drive cycles were completed. All cars if codes are cleared need to complete a drive cycles to test components and emission components completely. Without that you can't guarantee car is in good working condition period.
They need to make it right and give a refund, or repair it. The guy didn't even make it to inspection place before the dreaded " catalytic converter below efficiency" code popped up which means ECU codes were cleared and drive cycles was not fully completed and unfortunately engine been likely running rich due to likely misfiring dumping fuel into the catalytic converter overheating it and now needs to be replaced. Plus find the reason the engine running rich in the first place?
They sold him a already screwed up car and need to make it right if he has integrity and take it as a expensive leason learned to do a long drive at least 75 miles to ensure it completes all drive cycles and is actually good to good. I assumed he would know this by now?
Careful you might "trigger" people today. (What a bunch of crap.) Call him a Whambulance and some French Cries. Mama should bring a big hug. lol
The guy bought a Hyundai used with no warranty. That’s all that needs to be said end of conversation.
I watched his video when it came out. He screwed himself and just wants someone to pay for it. He really needs to look up the definition of scam. He scammed everyone who had watched his video. You are right he is wrong.
The guy seems knowledgeable enough to know exactly what he was buying and getting into. He knew Hyundai has many mechanical issues, he knew there was no warranty, and he was offered a 3rd party warranty. I've had several experiences with a 3rd party warranty. None of them were bad. I even got a brand new transmission. This is a guy who was being cheap and has buyer's remorse.
You did not scam the guy. He declined the warranty, he knew it could have engine issues, and he knew it was As-Is. Even the dealership checked and rechecked things. It is sad that he ended up with engine trouble.
Bought a car for his kid and he probably blew it up running the $hit out of it......
Thought the same .. specially with all the stickers in his garage .. he know about cars and performance .. he definitely took the a$& of it
HE BOUGHT A USED HYUNDAI.
No one put a gun to his head to buy a Hyundai.
That would be the only way I’d buy one.
Exactly. I owned 2 Hyudai cars. First one, bad engine (after I sold it) covered under warranty. Second one, bad transmission at 98k covered under warranty after waiting 3 MONTHS. Then, bad ECU not covered at 102K. Never buying a Hyundai/Kia product ever again. They come with a 100k powertrain warranty because you WILL need it.
well Craig also bought that used Hyundai.
He bought a Hyundai KNOWING they can be trouble? He should have bought a Honda or a Toyota…..oh, but either would have been thousands of dollars more! Craig did nothing wrong here! I have zero sympathy for the buyer!
@@segredosdotiosam9989True but he no doubt he bought it cheap and he sold it cheap to a buyer who knows Korean cars can be trouble!. Both rolled the dice!
Paid $9,500 for a Volkswagen TDI AS-IS... Shortly after, found multiple issues INCLUDING a failed head gasket. I'm responsible for the repairs. It stinks but it's not the end of the world. Lift each other up, don't tear them down. Great video, Craig!
You 100 percent did the right thing the dude honestly was just ranting about his own stupidity.
Also clearly with the way the other dealership he took the car to checked out the car sounds like their were lying to him aswell. Saying the clearing inside the motor did not call for. A warranty recall, that sounded like quit a coincidence after the second time. The car a s still driving Ike doo-doo
From a technician at a very large auction in Memphis Tn, AS-IS is AS-IS!! Come on people! Your poor luck is not everyone else’s fault. If you “know” a Hyundai is a bad car, WHY BUY IT?!?! Craig it’s definitely not your fault bro💪🏼👍🏼 People are just sad these days and have no sense of accountability. To answer your question, NO there was no scam here other than them trying to scam you out of an engine for a car he “KNEW” was a bad car. Keep up the good work man. Wish I was in Florida and could work with you guys 💪🏼
Craig you did nothing wrong... that buyer is the worst karen in the used car industry....
Exactly right 🫵👍🔥
Craig did nothing wrong and has no way of knowing every little single detail of every single car. The guy turned down the extended warranty too, thats all you can do.
I love roasting Craig for the entertainment factor, but not today. That other guy bought an unreliable old Veloster and expects it to last without needing repair. He did zero research on the model beforehand. Screw that idiot!
Next upload I will get back to my regularly scheduled Craig roasting.
Craig roasting is my favorite pastime 😂
Me too but he definitely didn't scam someone you shouldn't slander someone like that
But he admits he knew Hyundai's had engine problems and bought it anyways.
Nah, he did his research. He even states these cars are known for bad engines and bought it anyways without warranty. I don't fault the guy, when you look into what these shitty used-car warranties cover, its ridiculous. I probably would've done the same. He has a right to be angry, but to call it a scam is where he falls flat.
Up here they extended warranty to 200K K and guy's are buying them and having the dealer replace the motor under warranty. I swear on my dogs grave.
Bought a Veloster for my daughter a few years ago from a businessman in town. It was his daughters. No noises, no lights on dash, no codes through OBD2, clean oil. Seemed to be a good car. 800 miles later it shot a rod out while going down the highway. Took it to my local Hyundai/Kia dealer, it was the main bearings that had failed. There was a recall on them if motor was less than 150,000 miles, ours was. They put in a new motor, noticed the catalytic converter was bad as well, put a new one in at no cost. Long story short, when you buy any used car from anybody it's a gamble. Luckily Hyundai took care of us. She still drives it daily, has another 40k miles on new motor.
I want you to know that I am a dealer and I recently went though this with a 2016 Santa Fe with only 149,000 KMs (Here in Toronto, Canada) I gave the customer the vehicle with a perfect engine making no noise whatsoever. 1 month later customer calls me and tells me the engine is blown. I highly recommended the warranty. (WHICH DEFINITELY WORKS AND IS NOT A SCAM) the customer declined the warranty. It is now in Hyundai awaiting a decision from Hyundai Canada on whether the engine will be covered and replaced by Hyundai. Moral of the story. Don’t blame used car dealers for manufacturer issues. ESPECIALLY when the customer is fully aware of the common issues. Every manufacturer has issues. What do you expect us to do, stop selling cars??
The only problem is that the guy started having issues immediately. I believe the codes were cleared. Whomever doing his mechanic works is the real scammer.
@@Lokey_8664 Yes but the Hyundai dealer checked the car out and told him the engine was fine. What more can he want? Wouldn't the Hyundai dealer know if the engine is good or not?
@@Lokey_8664 exactly!
@@Lokey_8664 let's say his mechanic did clear the codes if any, for the sake of the argument... it's not ethical but is not a scam per say if you sign a sale contract that state the vehicle is being purchase AS-IS, which means any problem the car may have out the door which can be with 5 miles or a 1000 miles the seller don't have any responsibility. And that makes his scam claims against Flying Wheels a defamation case (a very easy one to win btw since the claimer provided a lot content against himself in his video).
Now a bit of common sense... every car nowadays above 100k nor below 5000 dollars is a ticking time b__omb. You may be lucky and don't have any problems or you got what you paid for.
He probably had Hyundai do his inspection also that’s how the mechanic knew it ran so well. They probably said kick rocks.
Excellent response! He knew every risk and he bought it anyway. %100 HIS FAULT! I just bought a used Toyota and it's what I expected it to be, bulletproof.
He was wrong. Not his first rodeo. Give him nothing!
Yeah, the guy is a motorhead, he knows what time it is.
The internet expects perfection in every aspect of your life since you're on YT! Still here and not going anywhere, keep the videos coming. Dude bought a Hyundai thinking its a Honda and wonders why it died! SMH
I agree with you. If he had any reservations he should have backed out and not bought it or bought it with a warranty. If you are looking for a bargain you need to do your home work first. You takes your chances.
You dont need 50 to 100 miles to set a CEL after clearing. 5 to 7 miles at 45 to 50 mph as consistent as possible, and between 1/8 tank, and half tank. That "drive cycle" will 9/10 throw a code someone was trying to hide. Good show sir
I'm 1000% with Craig on this. AS-IS is AS-IS. Suck it up, fix it and move on. A grown man made a decision to buy the car AS-IS, live with the decison.
you have not done anything wrong..i stand with you..used cars are a gamble and everyone knows it
I agree with you as another small business owner. A lot of great points in this video. Your hands are clean
People just plain blank become the devil when they are at loss and accountability is scarce in our society today. GEN Z is the worst at this and some millienials too. The guy wanted a cheap car and didn't get any warranty and he has to take accountability for signing off on that deal not go out and defame another person just to get his money back, which can be seen as extortion, pay me or I will cause you headache. Petty people. I am with any business owner that is honest and stands behind their product but no owner should be responsible for a product that was used and the client customer bought AS IS and is now proporting that he was scammed which is a dishonest and evil. Keep doing what you do Craig, you're an honest man.
You are in the right - end of story and stop selling cheaper cars. I've been in this business for the past 20 years, and it's not worth dealing with people who buy cheaper cars. They ALWAYS shift responsibility.
It's true. Cheap cars cause the most headaches. I had a trade in that ran and drove. No inspection no nothing. Someone had to have it for 995.. sold it..
They still call complaining about it a year later. I just reply "wait. It's still running a year later and you are complaining?"
he cheaped out not getting third party warranty, I have had nothing but happiness come out of it. on a grand cherokee I had a few years ago needed new evaporator dash had to come out, the money I saved by having a warranty covered the price of the warranty, and I used it multiple times, seemed every shop honored it.
That guy was dumb for buying a Hyundai. He should just park it downtown and wait for it to get stolen.
He bough a vesra after the hyundai lol
And then a Nissan Versa. He must like punishment.
It wasn’t the Hyundai fault(all cars have something)! Chevys, VW, Ford, Audi, Land Rover, Dodge, Nissan, Fiat, Jeep, Benz, BMW, Volvo etc breakdown more than Kia and Hyundais. Stop regurgitating an old narrative!😂 ummmm ALL CARS SHOULD BE INSPECTED before you purchase a used car. It’s always buyer beware.
Go and bitch to the new car dealer that sells Hyundai and Kia crap !
Edit: same for Nissan.
Have my Hyundai know for 2.5 years, put 80k miles on it did a 7k roadtrip towing 5000 pounds through Death Valley, over 11.500ft in Colorado, I never had a single issue, never got a dash light or anything, only oil changes and one brake fluid change!
Legally…not responsible. Ethically….help with a repair. Your name is worth more than the money. 🇨🇦🇨🇦
The guy bought as car “as is”, it was priced as such. Why is there any confusion???
If the buyer did his homework,due diligence,call it what you will...he would have known not to buy a cheap used Kia or Hyundai!
I sell used lawnmowers, and I sold a mower to a guy in spring. This mower was thoroughly run tested, and passed the sell test by me. After the sale the buyer messages me 3 days later saying the mower won't start. I told him to bring it to me next morning so I could look at it. He never showed up at the proper time, and I had to message him back saying I cannot wait all day because I had a job to go to. He messaged back apologizing saying he had personal business to deal with so we agreed on another day. Well that day came, and he never showed up again. Then he wanted to bring another mower over to me to look at which I really did not wanna deal with because i am not a repair business. I just dont want the hassle. I later found out that the guy buys used mowers for his landscaping business. Personally I did not know if the mower did not start due to abuse by him or something I missed. I immediately blocked his ass due to the fact that he used the mower for a business, and I did not need him bringing mowers for me to fix. Not worth the headache
@@craig1974 they make professional grade lawn care equipment for a reason. Most mowers are cycled maybe 1,000 times in their life. Professional grade will cycle tens of thousands of times.
@@awsomo53 EXACTLY! Its ok to buy a used Snapper Self Propelled Walk Behind for a business considering they are the most solid well built push mowers out there, but anything else i would not buy for a business because they are not made for rough use.
I used to sell used mowers. I offered a 30 day "RESIDENTIAL" warranty, provided you didn't hit anything with the blade. There are some lu-lus out there.
Red flags he claims: 1. they told him they had a lot of interest in the car (lol)
2. Somebody came with him on the test drive (lol). 3. They told him there was no warranty.
Unreal. I have dealt with sketchy dealers… nothing they did was sketchy.
You're right Craig, it sucks. You point out every valid item in his video..."I know they blow engines left and right...as is no warranty...blah blah." Sorry it happened to you, but you did what you had to do. No scam from where I'm standing.
"As is, where is no Warranty express or implied", is self explanatory.
Someone looking for fame. Shame on you. This is defamation and Craig should sue you!
The crap people get away with on UA-cam is truly amazing.
Who tf is craig?
Look at the guys garage decorations and hood on the wall. You know he raced the crap out of it. Blew the motor himself. His fault.
That customer is a total clown. How about taking him to court?
Wow for making a statement about a product he purchased, how about we start taking people to court for being stupid, lets start with you!
@@gbo4802 Called a business owner a scammer without proof.
It's easy to decide who is truthful, and the buyer sunk himself with his own words!
Most states is AS-IS. NEVER should ANYONE buy a Hyundai or Kia without seeking a mechanic first. Or a shrink...
Any mechanic can tell you that there is no way to know if a car is going to blow up or the transmission to crap out. That is just what happens. If he had got a mechanic, which he did , and they told him it was good to go. Yet he bashes Craig and not hyundia dealer. Go figure
Bought a 20 year old Hyundai Accent. It had a miss. I knew it might be a loss. But it was 200 bucks.
I'm maybe 1k in getting it legal. It randomly shuts off. I'll either have a good running beater or I'll sell it as is, fill disclosure for 500 bucks.
I think some of us have all been there. Buy a used car from a used car lot and it breaks down. But I accepted the no warranty as is…. That’s the end of it. It’s the same thing when you sell a vehicle on offer up and the ad says as is… you should know what your getting yourself into if your agreeing to the terms. It’s always the customers that haggle the price and still want you to eat it when something goes wrong
I had this exact same car, 2015 Hyundai veloster, I was the 2nd owner and put an extra 75k miles, sold it with 98,000. They’re very reliable cars and you cannot miss out on the maintenance. Kia’s and Hyundai’s engines are delicate and sometimes requiere extra looking around to find minor issues that can become something bigger like this engine failure.
LOL you used reliable, needs maintenance, and delicate in the same comment......
He literally bought a 10 year old hyundai that is know to have engine problems. The hyundai dealership said the car was OK with no problems. So then what did the guy do to destroy the engine after that????
hyundai is ANYTHING but reliable 🤣🤣
Owned a used car dealer for 5 years. I learned a lot. You never know when a car will break down. Buyers think the dealer can look into the future, you can't. He paid $5200, It is hard to find a good car for less than 15k these days.
When an OBD2 reader states "Not Ready Indications" You do not buy!
Or you ask them if you can drive it till they are completed. I fix I lot of check engine light problems before the car hits the lot. Normally driving them home and back sets them all to ready (it's 100 miles of highway speeds round trip) but sometimes it does take 2 trips. I have no problem with a request like that.
But he wouldn't know that if he bought it sight-unseen at the auction.
You went above and beyond. Everything you said is 100% true. The biggest point is that he knew those cars had issues, and not only did he still buy it, he didn't buy a warranty. Case closed right there. He has no one to blame but himself.
I bought rat poison from Amazon and now my favorite rat is dead! Wtf, Jeff Bezos scammed me
is your beloved Rat's name Ben?
In Brazil ,used car dealers are obligated by law to cover the car for 90 days. I know the cost of these 90 day warranties are ultimately paid by the consumer but at least, the dealers do a due diligence and spend the time to make sure these cars are not a major headache for the buyer.
100 percent on the buyer. He bought as is. His choice to not have inspection, his choice to not purchase warranty. If he would have done his research he would have known that both kia and Hyundai have engine problems. Sorry that it happened, but it is buyer beware. He even said he is aware that he is not receiving warranty. As far as talking ethics, how would a dealer stay in business if he ate the cost of a cars repair after it is sold. Bottom line, don't call someone a scammer when you made several bad decisions.
I would make an offer to the guy to buy the car back as now the issue is known, the price is easy to be determined, better than a sight unseen auction car. Of course likely the price would be ridiculously low. Maybe this would teach someone one of the first chapters of “Buying a Used Car 101 (for dummies)”.
99.9% of customers are fine with as is until something goes wrong 😡😡😡
I have had this exact same scenario happen at my small car dealership. It's unfortunate and I understand the customer and his point of view. However, it's unrealistic for the customer to expect a warranty of some sort after he declined a warranty and also admitted he was aware of Hyundai engine problems prior to buying the vehicle. in my opinion flying wheels is not being unethical by honoring the terms of the sale. If there were a warranty in place and they chose not to honor that, that would be unethical. Unfortunately, customers want it all sometimes and that's not possible. They want a great price, they don't wanna pay for a warranty, but they want the dealer to do the "ethical thing" which means paying out of pocket for a repair if anything happens to the vehicle after the sale. The dealership is right on in this case and has no responsibility beyond what they have already done. Every used car is a gamble and if the customers want protection, they should buy the warranty. if you were given the opportunity to buy a warranty and you opt out, I consider it unethical to publicly throw the dealership under the bus.
He went to the hyundai dealer and the dealer cleared the vehicle... not sure how they check the bearing clearances for the recall but maybe they messed something up and he should be going after them for that engine. You did everything right. Either they are trying to scam you or the Hyundai dealer screwed something up that caused it to blow.
It really sucks when that happens. Everyone knows or should know that buying a used car from anybody is risky. As a buyer you should ask questions and listen to the answers. If you feel uncomfortable or your gut tells you something is out of whack, walk away. Just as if you are shopping at an auction don’t let emotion rule your purchase. As the buyer in this instance just based on the statements he made, he is entirely responsible for any issues that arise with his purchase. You as the dealer have fulfilled all of your responsibilities in regards to that car. He took a chance, he owns it.
Imagine buying a used 10 y.o Hyundai and expecting a good car. LOL.
If you watch that guys “explanation video” he literally said that those cars are known for blowing motors “left and right”, as well as declining a warranty.
The guy made a mistake and is blaming you for it.
Hope he’s able to learn from that
Lmfao, I just bought a 13 year old Hyundai accent. Has 204,000km on it and im in Canada where we use a shit ton of Salt. No issues with the car.
It's the motor choice , he should of read the reviews
@@royaltypair128 I think he just went in there with the arrogance of a know it all car guy then got burnt by his own stupidity.
I sell used hyubdais left and right, they're fine cars. Not a problem yet
The absolute best part of this entire video was the Kia ad that showed up halfway through it 😂
But seriously this chucklehead bought a used car knowing full well it was as-is, and now he wants a freebie engine 🙄
The ending statement... it's not about can you afford to, its should you. I don't think you should. No warranty is no warranty, and this isn't a college kid buying a first car either. He knew what he was doing and made his choice
I knew a mechanic... guy who buys cars "fixes" them and then sells them at auction...now this was 25 yrs ago but brings in a Cadillac leaking oil at pan gasket...buddy tells him its a couple hundred dollar job...flipper says to much what else can he do...buddy says for $50 I can clean around pan and RTV it around the outside...so yes you are correct...Buyer beware...my best advice, bring someone who knows cars or pay a shop to look it over!
If the new car dealer tested the engine and says its good, how does he expect you to magically know it isnt apparently
I would not keep saying we do not have the money to throw around. This situation has nothing to do with your cash flow. Its about your responsibility and rich or poor I am sure you would do the right thing at any cost if you were at fault or felt at fault. In this situation you have already done above and beyond. You took the time to listen to him, to respond to him and you both have kept it civil. I cannot see where Flying Wheels is responsible morally or legally in this case. The buyer even knows this in his video. All of us would be upset in his position because he is out a lot of money but no malice has taken place and buyer beware. Remember we are talking about used low price cars, and the gamble everyone takes with them. Thanks for listening to my two cents.
With him accusing flying wheels of scamming him multiple times, are their grounds to sue for slander?
Dude buys 5k cars. Not likely enough in his pocket to justify the expense
@@patriotgaragehe means Craig suing this guy for defamation, because that’s exactly what has happened. Craig’s got the money. But he won’t do that because that will make him seem like the bad guy (not the other guy straight up lying and didn’t do his homework)
I actually agree with Craig 100% I also think this guy bought a car from you knowing that just in case it had a problem he could use your social media presence to try and force you to fix a problem that he could have avoided by buying a warranty. I for one have had multiple service contracts through JM&A and NEVER had them deny a claim. This guy was hoping he would get a free UA-cam warranty by making his video.
The “I ❤Meth” sticker on his wall says it all. 🤦😂
That's devil's own water/methanol injection... google it if you don't know what it is.
You're right. 100%. People with any common sense will agree he wants you to pay for his stupidity.
bruh.. a used Hyundai, no inspection, as-is, and a veloster too which is known to be driven hard by previous owners. well....
I used to be a flat rate mechanic at a few dealers in my twenties. You mentioned a “bearing clearance test”. The only way to check that would be to drop the oil pan. I can 💯 percent GUARANTEE most mechanics…. Almost every one…. Is NOT doing that. They’re listening to the engine and collecting their 2.5 hours for doing it. GUARANTEED!!!! There’s NO WAY they’re dropping the pan. They’re listening for a rod knock and if they don’t hear it…. It’s out the door with a green light from them.
I’m not sure what bearing clearance you’re talking about to be clear, but if it’s a rod bearing, I know I’m right.
Hyundai has class action lawsuit major failures entire engine recall on a lot of there cars, my wife’s sonata 2.4 liter 2013 rod bearings and crank engine locked up they replaced…
Homie is trying to scam YOU and then strong arm you through social media pressure. WILD.
He scammed himself by buying a Hyundai lol.. complete garbage
This is an example of why many people don't buy from used car dealer. It is also the reason Carvana and CarMax are in business. If I was ever going to be in the car business I would ALWAYS build in a 90 day/3000 warranty cost into the price of every car.
I agree
I watched this again and it's still good!
Your customer did everything WRONG and wants you to pay for it. Kind of like storing gasoline in the house, then blaming the oil company that refined the oil when your house catches on fire. Too cheap/lazy/impatient to have a pre-purchase inspection on a 9 YEAR OLD HYUNDAI, pa-leeeeeeaze!!
He bought a $5000 car that was 9 years old. He bought a vehicle with known reliability issues. If he indeed is a car person, he wouldn't buy Kia or Hyundai. He'd buy his kid a Toyota or Honda. $5200 from a dealer is cheap for a car. He bought a historically bad car and got what he purchased. No one is going to warranty a $5000 car.
The problem is you can't touch a decent Honds or Toyota for that kind of money.
@@patriotgarage sure you can. It's not easy but it's possible. I bought my sister an 09 Honda Civic with 103k miles for 4k a few months back. Sure, the ad exploded. I was lucky to get it but I got it. It needs drive axles and has some cosmetic issues but for 4k, you aren't gonna get a better deal. Did it mention rust free (it's lived it's life in Colorado and California). I did also drive it back to the rust belt to give to my sister.
The issue with this guy is that he wanted the absolute best deal possible on the newest vehicle he could find. He wanted to look like they were well off without spending the money. You're not gonna find a clean 9 year old vehicle for $5000.
@@patriotgarage as the saying goes, the cheap comes out expensive & you get what you pay for. If he wanted a better vehicle, he could have paid more. If he wanted protection, then he should have gotten a warranty. His decisions, his choices, but now that it turns out badly, he wants to be bailed out for his mistakes. He KNEW that there could be engine problems, so why didn't he protect himself? He just wants to blame others.
@@awsomo53 you say Honda. I say Ford focus 2005-2011...
Indestructible and cheap. Both my kids abuse those model year focuses.
Paid 250 and 300 each. They have been beating um for 4 years now. Enjoy your Honda's. Glad they work for ya. But 4k? Hard pass.
@@patriotgarage it depends on what you're looking at. The 08-11 focus are better than the 05-07. I've had both. Typically Honda and Toyota owners take better care of their cars. Ford owners don't care. Most focus I saw when looking were rotted out.
And you don't know what you're talking about. Those focus you bought likely needed a lot work. You can't find cars today for $250-$350. You bought those years ago. You have no idea how expensive clean cars are today. An 09 Honda Civic that's clean with 100k miles is easily 8k. That's just what they are going for.
I own a Veloster and understand the risk of owning a Hyundai outside of warranty, so I bought a warranty that has paid for itself just using it once and still have 30k miles left on it. Had I turned down the extended warranty, then I'd be the only one to blame when my car in evitably breaks down
When I rent a car I get ALL the insurance! If I waive insurance and get into a wreck, my fault or not, I wouldn't expect the rentacar people to say OK we'll cover it. This customer waived the warranty figuring he had one anyway. Wrong! You are right Craig. Dude shoulda ponied up
Craig, you did what you could. I've been in the car business 20+ years and, I think you handled the situation the way it should have been handled. I did F&I for about 10 years of my career and one thing I told my customers "If you buy this vehicle AS IS and it breaks, it is you taking a risk not the dealership" and make them well aware of the risks involved in not Protecting your vehicle Mechanically. He knew the Hyundai/Kia engine issue and still decided to gamble by not taking the warranty. This is 100 Percent on him. Craig, you make a point about driving everything and the fact you can't. So last December I transitioned out of management to a Small Independent lot with multiple locations (I have 37 on the ground currently). I drive a car from the lot home (40 miles one way) and I do my best to drive everything a couple days but, even I can't drive everything before it sells. Used cars at the end of day do used car stuff, all we can do as dealers/salespeople is try to offer the best product that we possibly can.
This collab was perfect!
I’ve bought and sold hundreds of cars, these things just happen. Every time I sold something that had a problems after selling it I felt really bad for the buyer but at the end of the day I’ve had really bad things happened to me as well at first I took it personally but then I grew up and realized cars are machines that are thousands of parts put together that will fail eventually you never know when it’s gonna happen but you know it will happen. I’ve seen new cars break down it’s called life. This guy just needs to suck it up. That is not a scam and nor is it right to try to hurt a man’s business because he made a poor decision or got a bad apple out of the bunch. Yes, it sucks, but sometimes life sucks. I’ve had people contact me two months later after selling a car telling me the battery went dead. Some people aren’t right in the head I blame the dealership. I bet they never check the bearing clearances.
I heard this guy on UA-cam the other night stating how he got scammed from a dealer. I don’t know if you mentioned your name but he said that he said you scammed your customers you don’t look at just your customers and then when I heard who it was I stopped and saw the listens. He starts to tell him tell me what a great mechanic he is and he does not treat his customers that way, and he’s just very mechanically inclined next he says that the lady he bought the car from he got in touch with her before he’s bought the car. She told him there is no warranty. It is as is purchase he told him that he knew that he bought the car drives her for a while doesn’t call back right away with any problems, but now says that you are a scammer. He is so far from reality with this car that you are absolutely not at fault. He had a choice to buy the car or not to buy the car so he went ahead and bought it. You are not at fault.
1st, I’m not understanding why he needs an engine for a catalyst efficiency code?
2nd, he bought a Hyundai, knowing the risk, wanted it cheap, didn’t want a warranty.
It’s on him. He lost the gamble. He’s throwing a fit and not taking responsibility and trying to use social media to leverage you into paying for his mistake.
You did what you could, it’s a bad situation, but I’d say you’re good. You didn’t scam him, you didn’t hide it. It’s a bad situation.
Thank you for this video. I’m sorry you went through that but we appreciate this channel.
Just as a sidenote, if you’re on a FaceTime call you can both turn your phone sideways and it will fill up the entire screen. We do watch your channel on our television. Thank you again for this channel. We are interested to see how your new adventure goes in Florida. our vote is, of course you did not scam him. He should have taken the warranty that you offered him that would be the sensible thing to do. You guys did nothing wrong and the fact that you are adjusting this and being open and honest, even proves that you guys are a reputable company.
As a car dealer in New Zealand, we are not allowed to sell used cars as is with no warranty. Even 20 year old ones. They are all covered by what is called the consumer guarantees act and people can complain many months after purchase about faults, and the dealer is legally responsible to fix them. There is no set time period but must be what's considered fair and reasonable. It's a crazy system and very hard on used car dealers making small margins, who have to stand by them post sale.
That would be tough to make money, selling 20 year old cars and having someone abuse it then come back and have you replace major parts.
Glad to hear your side of story, thanks
What kind of a person declines a warranty, buys a car with known common issues then throws the teddy of of the cot when his car dies? Honestly! Also, the fault may have been caused by the way the vehicle was treated in his ownership.
I sold used vehicles as is and personally when situations like this occurred so soon after sale, i either refunded, repaired or offered another vehicle off the lot. My outlook was I’d rather suck up the loss and be known as a dealer who sold good vehicles and made things right when things god bad so soon after a sale. Me putting a used engine in a vehicle in a situation like this would eat my profits up and not make anything in the long run while I wasn’t losing my ass like the customer would be. But each to his own on how one runs his business.
Well ur a better man than us. Cuz im not taking a knocking car back, why would I? Bring it back in exactly the same condition u bought it, then we'll talk
That's good business sir.
@@CarlineSales-pz6mz selling a vehicle in that price range would cost approx 3-3500 at auction. Putting a used engine in it would run me about 1500-2k doing it in house which would have me in around 5500 tops. I took those on the chin no problem to keep my name clean and have customers come back in the future which they did. This Sam situation would cost the customer double and people buying a car in this price range usually can’t afford that. I always lived by a motto i heard, “it take years to find a customer and seconds to lose them”. Taking a little loss to make something right and clear my name is just part of the business. But then again, maybe not everyone had the same business structure with in house technicians which would be a whole different scenario for another business.
yes, because it was a problem so soon, my thoughts exactly.
I have to agree, I feel the guys pain especially because he was purchasing for his son. I too think Craig could have handled this better. Especially since he has done so in the past.
As A Dealer, why would you even purchase a Hyundai? I was in the Business for 48 years and learned that in the 80's.
As is means as is. You don't owe the guy anything. It is good you made a video defending your business.
I've said it before on this channel, having owned a used car dealership for 24 years, and doing my best to buy nothing but the best, sometimes a bad one shows up. after a couple bad ones in the first few years, I completely changed it up, I bought nothing but SUV'S and 4x4 trucks, all off lease with full remaining bumper to bumper warranties. I never had another issue after the sale. I bought theses already front line ready, brought them back from the auction, washed them and out front for sale. Also, did anyone else notice the dealer plate hanging on the wall behind this guy in the video? I think this guy has scammed a few people in his day. Work hard and keep up the honest work Craig, good luck!
Your video was very transparent…I gotta say your point was well documented and he basically proved your point for you. Don’t sound so depressed, you can hear it in your voice….best of luck trying to save the world….you just can’t make everyone happy.
This is why I wouldn’t sell a car to friends or family. Anything can happen with a used car.
Ethics, he beat down, refused warranty admittedly. And says your the scammers. Then runs to social media. He has none.
Those warranties are useless
5200 bucks as is-as a Ford dealer for years- when you buy at an auction you try to buy the best car you can for the money, whether its 5,000 0r 100,000, no dealer wants to hurt a customer, so there is NEVER a SCAM-Not even the worst dealer out there would do it, doesn't make sense, things happen beyond the control of a used car dealer-Geez as a New car guy-we have re calls on new all the time, I might of taken back the car back in trade-so you can just wash out and breakeven-if the guy was nice enough-and not posting bad reviews-but at 5000 bucks -you did nothing wrong-everyone should know buying anything now under 10 k-you're on limited driving time with it, why do you think the previous owner turned it in, if you do ever have to take a car like this back in trade I would suggest that he spends at least 10k on something better ,because selling him another 5000 car-more than likely your just going to see him back at your lot in 60 days complaining again, that's the only way I would take it back ,is sell him a better car-a low budget will always get the buyer in trouble 90% of the time, Don't let it bother you
They are always going to make a used car dealer the bad guy
To be fair some of us deserve the reputation that's applied to all of us. It is a tough decision to make in a case like this, I've been there I sold a Hyundai with the same engine it failed two weeks after I sold the car. They turn down every warranty option available. Including one that would have covered it for 90 days for $100 bill. And the end the agreement that we made I thought was fair. They purchased the engine I cover all the labor in my shop to install it. Instead they chose to go to court. They lost and got nothing. The judge simply said "They offered you a discount on the repair and you said no?" Of course after losing they attempted to get the same offer from me. As is unfortunately as is. It is also the car that put hyundaes with the 2.4 GDI engine and most other hyundaes for that matter on my do not buy list.
I'm with you, Craig 💯. In my research & experience, Nissans have been garbage ever since Renault bought them out in 1990. You know those dreadful JATCO CVT's. So this d'bag is already looking for junk. Secondly, I side w/both you & Lauren for even offering the Volster at a price I'd call more than fair; given the Korean brands long and infamous history of early catastrophic engine failures. He wanted an even cheaper price, so he ADMITTED HE KNEW he wasn't't getting a warranty. In conclusion I think both you & Lauren acted with perfect professionalism & courtesy. So it's you & Lauren 💯.Best of luck in your new ventures, and I look forward to your appealing & informative videos!! Thank you!! 🙏🏻👍🏻
He doesn’t know about cars if he originally wanted a Nissan
The key is buy them under 15 k miles where you can be doing the maintenance and you know it’s history. We have 3 Nissans zero issues. 2014, 2016 and a 2021
@@aithris8567 you may be right brother but I would prefer a Toyota that is the price.
@@aithris8567 I've seen plenty of 15k or less cars with nice detail jobs that were flood cars, wrecked cars, etc.. You need to know what you're buying and get PPI if possible.
Like I told him in the other video, P1326 is a code hyundai took from diesel engines and made their own rod knock code. The problem is with how they implemented the system by taxing the knock sensor to determine spark knock from rod knock. It's sad anyone has to deal with it, the engine is probabaly fine honestly.
Hyundai should stand behind their product and replace the engine or find a tech that knows that they're doing. That knock sensor sits so close to the fuel rail that it can pick up the vibrations and sense false knock.
Glad you made the video Craig, I didn't see any wrong doing on your part and you even answered my question in this video.
If the P1386 code was in the pcm it would have been in the history even if the cel was cleared, its called mode 10 diagnostics and every car newer than 2010 has the same obd protocol.
The customers real problem is with the Hyundai dealer
They are known to not honor warranty claims with bogus excuses.
For sure no scam! i think all used car dealers should take the cars they buy to the dealer for update on all recalls, any other issues will surely come up then, so you can figure where to go from there and where to fix them. Thanks for all your videos!
Craig from flying wheels has a huge heart and excellent business ethic - you can watch any of his videos to know this. That guy - is living in a dream world. Craig - keep doing what you’re doing - this guy is a troll looking for click bait.
I think you are doing the right thing, and you seem to be an honest and respectful guy.