@@ericaburris3573 I did too! Absolutely one of my favorite styles. It’s a bummer that mine was defective, but I am so glad Lv did the right thing! Thank you so much for watching ❤️
I was mentioned in a video! Wow! Yay!! Thanks for lovely compliments!!! Enjoy the new scent! I think the scent will suit you very well! LOVE YOU and your videos!!!
EXCITING!!!!!! I was going to say they should let you choose anything in store when returning a defective bag. Yay good for you Girl, congratulations!!! Beautiful bag and perfume!!
I’m so glad you were able to return the defective bag and get something else. Unfortunately I’ve seen this issue in multiple different peoples bags. Same issue. I was surprised they even put you through sending it off for inspection because I’m sure they have seen this issue with this bag but it worked out so that’s good. Love the Buck it’s such a cute bag. Congratulations ❤and thank you for taking us through the process with you.
Thank you so much for watching Tasha! Actually, they told me they’ve NEVER seen this before. I agree that it was so obvious though. I think maybe the person that helped me just couldn’t make that decision without authorization. I’m just glad it worked out and that I decided to give it a shot because I would’ve stopped using the bag otherwise
Jorgelina!! I’m so sad you’ve had all these issues. It’s one of my favorite bags. I just added it to my collection. I’m checking it out w/ my eagle eye, as I type! Lol. Love, love your new additions!
I’m so glad they did you right on this. I was nervous for you!! I’m glad you chose the Buci! It’s one of my fav bags too! It’s so amazing! I couldn’t love it enough! So yay for you!!!!!!!!!!! 💞💞💞💞💞🖤🖤🖤🖤🖤🖤🖤
@@candissweetloveforlv oh yay!!! I’ve never seen it before, but it really feels like a Diane! Just slightly smaller. Thanks so much for watching! I’m going to need a strap from you with silver hardware 😅
I‘m so glad it turned out like this for you! The Buci bag is so beauriful, I love the Epi lesrher with silver 🖤 In case you are missing the Loop GM - they got it in black Empreinte, too 😉
The Loop Hobo is my all-time favorite bag! Sorry to hear about the issues with yours. I’m actually on my second one-my first had a defect, so I got a refund and repurchased it later. So glad LV exchanged yours, and your new Buci is gorgeous!
@@foreverebony thank you so much! It really was one of my favorite bags too. So functional, looks amazing, and just carried so nicely. Thanks for watching! I hope the Buci works out well for me. Maybe the loop in leather will be in my future haha.
Hi Jorgelina! I’m so glad you made this video! I’ve got those vertical lines on my Boulogne! The bag is one of my favourite bags and I happened to notice the lines one day when I was filming a video. I’ve had the bag for over 2 years now so I’m not sure if LV will accept responsibility for it, but I think I’m going to try and bring it in. Congrats on your new Buci That royal blue interior is glorious 💙🖤
@@joyLoveC thank you so much for watching! I’m so glad that the video helped. The person who mentioned it on mine said that she had those lines on her Boulogne!
Im so happy it worked out for you! My first LV bag that i had purchased in years, the Neo Noe, i had to take it back 3 times also, but all of mine were glazing issues, all within 1 month. The 3rd time i just exchanged it for the Delightful and shes been perfect. I have the loop gm in empreinte and have had NO issues!!! I also have the California Dream scent😂😂😂 I love it but it seems like it never lasts long on me...idk...i still wear it tho...
Oh what a bummer on the perfume! My other one lasts sooo long usually until I scrub it off in the shower 😂 I haven’t used the California Dream one yet, but I’m in love with the scent. So glad your loop hobo in leather worked! I might keep it on my wishlist for the future! Thank you so much for watching ❤
The same thing happened to my loop hobo around a year ago. I also returned it and picked the Buci and a perfume for my replacement. The only difference is that my Bucci was in pink. The Epi leather is so good. I'm glad everything worked out for you.
I have a LV silver chain coming again girl! lol Ohhh I love that scent. I have it and I just can’t get enough of their perfumes! Ok, I’m really done now. lol. Again, yayyyy you! lol ❤❤❤❤
Wow 3 of the same bag with defects 😣 I am so amazed of the outcome! Whew! 😊 Love your new bag, it’s gorgeous 🖤 Your perfume is one on my wishlist. I have afternoon swim and love it. Actually your other perfume is on my wishlist too 😅
@@savannahmills honestly, one of the best bags I’ve ever owned! But now I’m terrified. I might give it another shot in leather in the future, but done with canvas on this style :/
I am so happy they made this right for you! My first one warped after only one week. They said they had never seen that before and I opted for an exchange. I found out on TPF that others had also had the same issue. The new one warped as well with little use and proper storage and I was offered a store credit which I used on the picnic Capucines. The Loop is a beautiful bag but a flawed design.
Thank you so much for watching and commenting! I agree that it is a flawed design. I was told that the leather versions don’t do this! I wonder if that’s true. Your Capucines is just amazing! I remember your unboxing. Stunning ❤
I saw the creases as soon as the video started. It was obvious they were in the canvas. They were evenly spaced and it looks like you would be able to feel them right away. I’m so happy you got the return, that would have been awful if they tried to do a repair. ❤. I love the Buci. Epi leather is durable and very unique. Great fragrance choice, too!
Thank you Dawn! I’m glad it turned out for the best. I’ve heard nightmares about their process (including some of my previous experiences) I’m so glad this went so well!
Oh wow, thanks for your video. I have seen numerous ones on this and kept telling myself to check mine. I just now went in and got it and guess what! It is warping like yours! Ugh. I am bummed majorly as I know I won’t try it again. I was going to g there anyway so I will call my SA but thank you for the video. It prompted me for sure. I’m sorry you had to go through this. The bag is gorgeous so it’s so sad. No they should not force you after this many times or their customer service will suffer for sure.
@@shaaronchampagne5748 I’m glad the video helped. I agree that the bag is so amazing. It sucks that it is having quality issues :( thanks so much for watching!
Wow! I’m glad it worked out for you! I am scared because I bought a preloved loop hobo last year that I haven’t used yet & hope I don’t have to deal with these defect issues long term 😢 I don’t think I’ll have any recourse since I’m the not the original owner 😣
You know, when I had issues I went on my own and I’m the original owner but my bags are always purchased using my husband’s account. He has a longer history with LV than I do. My first return, they made my husband be present. This one though, it was all done under my name and they didn’t even ask about who bought it. The Buci was bought under my name since I was by myself when I went to pick it up. So I don’t think they ever really checked!
@@Jorgelinas.Journey I think they can account for the purchase under you or your husband’s purchase history… I’m just hoping I don’t have the same rippling effect down the road 😕 Although now that I think about it, I was able to send in a preloved LV slg to have the hardware replaced so I may be able to bring preloved items, at least for assessment 🤔
@@Karla-fl4mg Hi, I've heard of people bringing in preloved items for repairs. However, I don't believe you'll be able to get a replacement or credit towards another bag if you didn't originally purchase it from the boutique. All the bags that I got either replaced or repaired I bought directly from them. Fortunately, none of my preloved bags have had quality issues.
I go to South Coast because of the repair place too but now I want to go to Newport Beach lol I’m having so many issues with my mini bumbag and now SC is telling me that have to keep it till January 😒 Love the new bag🖤 The bottle is so pretty 🩷💜
Similar to my experience with my Pochette Metis it was cracking and was a few years old, i was told by an SA it will get replaced but has to sent for evaluation. It came back and they said it was a normal sign of usage! The amount of time,effort and stress i went through for a high end bag wasn’t worth it. I still have my Pochette Metis because no one would buy it. I just take it as a lesson.
I have heard these stories from multiple people concerning this bag. This bag was on my wishlist, but I decided against it because I didn't want the headache. These stories are another reason I have decided to just buy SLGs from them, unless they have a bag I "Need". The quality issue over the years isn't worth me spending higher money on lower quality. I still love the brand, but I'm investing in more of their vintage bags.
@@j_mofab thanks for the comment and thank you for watching! I find myself in a similar space. Not necessarily always vintage, but buying pre-loved bags that have already proven to be quality is where I’ve been lately.
@Jorgelinas.Journey yes I agree 100%. I love to watch wear and tear videos before I purchase any bag. I want to make sure it's something I'll be happy with long term.
Awe, sorry you had such a disappointing experience with this bag. Seems like quality assurance has been going down hill across the board. I didn’t notice the lines until you mentioned it but once you mentioned it, then you can’t unsee it. lol. I definitely know that itch. Too bad Benadryl doesn’t work for that 😂 Beautiful choice. Enjoy it.
When you are spending thousands of dollars on a purse you should expect perfection. When did it become okay for these designers to deliver a lesser than product and continue to raise their prices to ridiculous levels. Luxury is definitely not what it used to be.
I have this bag and it is one of my most used bags. I love it.
@@ericaburris3573 I did too! Absolutely one of my favorite styles. It’s a bummer that mine was defective, but I am so glad Lv did the right thing! Thank you so much for watching ❤️
I was mentioned in a video! Wow! Yay!! Thanks for lovely compliments!!! Enjoy the new scent! I think the scent will suit you very well! LOVE YOU and your videos!!!
I love you ❤❤❤
EXCITING!!!!!! I was going to say they should let you choose anything in store when returning a defective bag.
Yay good for you Girl, congratulations!!!
Beautiful bag and perfume!!
Thank you so much Yota! I went in expecting the worse 😂
@ I’m thrilled it worked out the way it did!!!
I’m so glad you were able to return the defective bag and get something else. Unfortunately I’ve seen this issue in multiple different peoples bags. Same issue. I was surprised they even put you through sending it off for inspection because I’m sure they have seen this issue with this bag but it worked out so that’s good. Love the Buck it’s such a cute bag. Congratulations ❤and thank you for taking us through the process with you.
Thank you so much for watching Tasha! Actually, they told me they’ve NEVER seen this before. I agree that it was so obvious though. I think maybe the person that helped me just couldn’t make that decision without authorization. I’m just glad it worked out and that I decided to give it a shot because I would’ve stopped using the bag otherwise
Congrats I’m happy because LV made you happy Buci beautiful bag.
Thank you so much! I'm excited to start wearing it.
Jorgelina!! I’m so sad you’ve had all these issues. It’s one of my favorite bags. I just added it to my collection. I’m checking it out w/ my eagle eye, as I type! Lol. Love, love your new additions!
Such an amazing bag! I’m so sad it didn’t work out! It just feels like it wasn’t for me, maybe I’ll have to try it in leather!
I’m so glad they did you right on this. I was nervous for you!! I’m glad you chose the Buci! It’s one of my fav bags too! It’s so amazing! I couldn’t love it enough! So yay for you!!!!!!!!!!! 💞💞💞💞💞🖤🖤🖤🖤🖤🖤🖤
@@candissweetloveforlv oh yay!!! I’ve never seen it before, but it really feels like a Diane! Just slightly smaller. Thanks so much for watching! I’m going to need a strap from you with silver hardware 😅
I‘m so glad it turned out like this for you! The Buci bag is so beauriful, I love the Epi lesrher with silver 🖤 In case you are missing the Loop GM - they got it in black Empreinte, too 😉
Thank you so much! That is definitely on my list now. I’m done with the monogram, but perhaps one in leather is in my future!
The Loop Hobo is my all-time favorite bag! Sorry to hear about the issues with yours. I’m actually on my second one-my first had a defect, so I got a refund and repurchased it later. So glad LV exchanged yours, and your new Buci is gorgeous!
@@foreverebony thank you so much! It really was one of my favorite bags too. So functional, looks amazing, and just carried so nicely. Thanks for watching! I hope the Buci works out well for me. Maybe the loop in leather will be in my future haha.
So sad to see that hobo go it was a beautiful bag! That expensive cousin is cute! Lol Awesome to have that silver hardware too! 🖤
Thank you so much! I’m glad I got something completely different ❤
Hi Jorgelina! I’m so glad you made this video! I’ve got those vertical lines on my Boulogne! The bag is one of my favourite bags and I happened to notice the lines one day when I was filming a video. I’ve had the bag for over 2 years now so I’m not sure if LV will accept responsibility for it, but I think I’m going to try and bring it in. Congrats on your new Buci That royal blue interior is glorious 💙🖤
@@joyLoveC thank you so much for watching! I’m so glad that the video helped. The person who mentioned it on mine said that she had those lines on her Boulogne!
Melinda from Lux Purse Love also had to return her loop bag. Glad you got 2 things for it though!
It appears to be way more common than I thought! What a bummer because it’s such a great bag.
Congrats 🎉 you have a beautiful Louis Vuitton collection 🎉🎉🎉
@@tlisalisa8926 thank you so much!
love the buci!
@@AD-xm4qc I’m loving it too! Thank you ❤️
Im so happy it worked out for you! My first LV bag that i had purchased in years, the Neo Noe, i had to take it back 3 times also, but all of mine were glazing issues, all within 1 month. The 3rd time i just exchanged it for the Delightful and shes been perfect. I have the loop gm in empreinte and have had NO issues!!! I also have the California Dream scent😂😂😂 I love it but it seems like it never lasts long on me...idk...i still wear it tho...
Oh what a bummer on the perfume! My other one lasts sooo long usually until I scrub it off in the shower 😂 I haven’t used the California Dream one yet, but I’m in love with the scent.
So glad your loop hobo in leather worked! I might keep it on my wishlist for the future! Thank you so much for watching ❤
The same thing happened to my loop hobo around a year ago. I also returned it and picked the Buci and a perfume for my replacement. The only difference is that my Bucci was in pink. The Epi leather is so good. I'm glad everything worked out for you.
Oh I’m so glad you have the same bag and it’s been so good! I really did love the loop hobo, I’m just bummed the quality wasn’t there.
Omg 😳 I had the same issue and just sent the bag to LV last week! Hope I could get store credit and buy something else.
@@windyday3044 I hope you get the same outcome as me! Thanks so much for watching 🩷
I really enjoyed your video! It was so thorough but to the point. Keep up the good work.
I also loved the bag! 😊
@@ivetteee thank you so much! I’m so glad you enjoyed it 🩷 it means so much that you watched ❤️
I have a LV silver chain coming again girl! lol
Ohhh I love that scent. I have it and I just can’t get enough of their perfumes! Ok, I’m really done now. lol. Again, yayyyy you! lol ❤❤❤❤
Oh yay!!! I’m dibbing 😂 I’m calling dibs on that dib 😂
@ you know I’ll hold that one for you! ☺️
Wow 3 of the same bag with defects 😣 I am so amazed of the outcome! Whew! 😊 Love your new bag, it’s gorgeous 🖤 Your perfume is one on my wishlist. I have afternoon swim and love it. Actually your other perfume is on my wishlist too 😅
We have the same taste in perfumes then! 😂 I’m curious to see what perfumes you have now 😂
@ Attrape Reves is my other LV perfume 💖
Wow what a journey!! So glad u were happy in the end. The loop is on my wishlist now i’m scared lol
@@savannahmills honestly, one of the best bags I’ve ever owned! But now I’m terrified. I might give it another shot in leather in the future, but done with canvas on this style :/
I am so happy they made this right for you! My first one warped after only one week. They said they had never seen that before and I opted for an exchange. I found out on TPF that others had also had the same issue. The new one warped as well with little use and proper storage and I was offered a store credit which I used on the picnic Capucines. The Loop is a beautiful bag but a flawed design.
Thank you so much for watching and commenting! I agree that it is a flawed design. I was told that the leather versions don’t do this! I wonder if that’s true.
Your Capucines is just amazing! I remember your unboxing. Stunning ❤
I saw the creases as soon as the video started. It was obvious they were in the canvas. They were evenly spaced and it looks like you would be able to feel them right away. I’m so happy you got the return, that would have been awful if they tried to do a repair. ❤. I love the Buci. Epi leather is durable and very unique. Great fragrance choice, too!
Thank you Dawn! I’m glad it turned out for the best. I’ve heard nightmares about their process (including some of my previous experiences) I’m so glad this went so well!
I have the pink bosci. I like it...
I am so glad! People seem to really enjoy this bag. I am glad it is what I ended up with. Thank you so much for watching!
Oh wow, thanks for your video. I have seen numerous ones on this and kept telling myself to check mine. I just now went in and got it and guess what! It is warping like yours! Ugh. I am bummed majorly as I know I won’t try it again. I was going to g there anyway so I will call my SA but thank you for the video. It prompted me for sure. I’m sorry you had to go through this. The bag is gorgeous so it’s so sad. No they should not force you after this many times or their customer service will suffer for sure.
@@shaaronchampagne5748 I’m glad the video helped. I agree that the bag is so amazing. It sucks that it is having quality issues :( thanks so much for watching!
i have both those perfumes, they smell so nice. love the bag you chose, so pretty.
Thank you so much for watching and for your comment! I’m glad we’re perfume twins! They really do smell amazing
Wow! I’m glad it worked out for you! I am scared because I bought a preloved loop hobo last year that I haven’t used yet & hope I don’t have to deal with these defect issues long term 😢 I don’t think I’ll have any recourse since I’m the not the original owner 😣
You know, when I had issues I went on my own and I’m the original owner but my bags are always purchased using my husband’s account. He has a longer history with LV than I do. My first return, they made my husband be present. This one though, it was all done under my name and they didn’t even ask about who bought it. The Buci was bought under my name since I was by myself when I went to pick it up. So I don’t think they ever really checked!
@@Jorgelinas.Journey I think they can account for the purchase under you or your husband’s purchase history… I’m just hoping I don’t have the same rippling effect down the road 😕 Although now that I think about it, I was able to send in a preloved LV slg to have the hardware replaced so I may be able to bring preloved items, at least for assessment 🤔
@@Karla-fl4mg Hi, I've heard of people bringing in preloved items for repairs. However, I don't believe you'll be able to get a replacement or credit towards another bag if you didn't originally purchase it from the boutique. All the bags that I got either replaced or repaired I bought directly from them. Fortunately, none of my preloved bags have had quality issues.
@ yes I figured as much 🫤 just hoping I don’t have any issues with the loop hobo. TFS your experience, much appreciated!
I go to South Coast because of the repair place too but now I want to go to Newport Beach lol
I’m having so many issues with my mini bumbag and now SC is telling me that have to keep it till January 😒
Love the new bag🖤
The bottle is so pretty 🩷💜
@@jess_luvs_lv thank you so much! Why do you have to wait?!? Because they don’t have any in stock?
@ they shipped it out for repair and they are saying it won’t be ready till January 🤯
@@jess_luvs_lv oh my goodness! That is crazy! Sooo long!
That’s where I shop
❤❤❤
Similar to my experience with my Pochette Metis it was cracking and was a few years old, i was told by an SA it will get replaced but has to sent for evaluation. It came back and they said it was a normal sign of usage! The amount of time,effort and stress i went through for a high end bag wasn’t worth it. I still have my Pochette Metis because no one would buy it. I just take it as a lesson.
@@odezamae oh no! I’m so sorry you had to deal with that! I’m glad mine was replaced, but it’s awful that you weren’t offered the same resolution.
That happened to my Odeon. They told me normal wear and tear and did nothing for me
Oh no!! That’s terrible :( I’m sorry you didn’t have a good experience. I wonder if you could try again with a different sales rep
Omg i loved her handbag bestie lives, it how i started my lives i wanted freinds,
I used to love those too! Every Friday! I was there.
I have heard these stories from multiple people concerning this bag. This bag was on my wishlist, but I decided against it because I didn't want the headache. These stories are another reason I have decided to just buy SLGs from them, unless they have a bag I "Need". The quality issue over the years isn't worth me spending higher money on lower quality. I still love the brand, but I'm investing in more of their vintage bags.
@@j_mofab thanks for the comment and thank you for watching! I find myself in a similar space. Not necessarily always vintage, but buying pre-loved bags that have already proven to be quality is where I’ve been lately.
@Jorgelinas.Journey yes I agree 100%. I love to watch wear and tear videos before I purchase any bag. I want to make sure it's something I'll be happy with long term.
I wonder why certain styles of LV bags have such quality issues where others don’t
@@jrob123 I agree. This one for me was terrible and yet the sales associate that helped me with the exchange said she’s never had one returned.
Do u think the empriente version would hold up better?
I know alot of people that had this bag had the same problem.
@@jbtb2858 wow! Good to know. I feel like everyone needs to check theirs! Thanks for watching ❤️
thove bumps on canvas would botherme , another lady had that problem too . she returmed it. dont get a replacement get a different bag.
Yeah they really were terrible! I tried to not let it bother me, but they definitely did
Awe, sorry you had such a disappointing experience with this bag. Seems like quality assurance has been going down hill across the board. I didn’t notice the lines until you mentioned it but once you mentioned it, then you can’t unsee it. lol. I definitely know that itch. Too bad Benadryl doesn’t work for that 😂 Beautiful choice. Enjoy it.
@@camiscloset2369 thank you so much Cami! I know, I wish Benadryl did the trick 🤣
I’d give up on the bag. That rippling would make me crazy, just not meant to be.
@@HandbagDiva yes I agree. I had to give it up. I knew it was going to bother me.
How come you didn’t buy it in empriente?
Wouldn’t the leather hold up better?
@@rebekahfrommer9140 yeah, I think it would. I just didn’t want to come out of pocket at all and there is quite a big difference in price.
When you are spending thousands of dollars on a purse you should expect perfection. When did it become okay for these designers to deliver a lesser than product and continue to raise their prices to ridiculous levels. Luxury is definitely not what it used to be.
I absolutely agree. There is a very high level of quality I expect from a luxury bag. I am glad they did the right thing.
Quality has gone down. I will never buy another Louis Vuitton bag again
That is so unfortunate. It is really my favorite house, but it’s tough knowing that the quality hasn’t been on par with the prices
Sent you an email re: straps. Will you please check your inbox...Thanks
Got it :)