2014 Impala Infotainment System Black Screen

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  • Опубліковано 18 жов 2016
  • A quick video on how to reset your Infotainment System on a 2014 Chevrolet Impala. I've had this problem happen twice. The first time I asked a dealer service manager and he said you probably have to do a software update. Well, let's just say I didn't update any software. Both times I had this problem I had just jump-started the car.

КОМЕНТАРІ • 136

  • @tomoradial1036
    @tomoradial1036 7 років тому +5

    Thanks for this post!! My battery had to be jump started and I returned to a black My Link panel.. Following your post has everything working again!!

  • @samarajohnson1675
    @samarajohnson1675 6 років тому +6

    Thank you, thank you, thank you Mr. Mark! This worked for my 2015 Impala. you're a lifesaver!

  • @latoyacobb7707
    @latoyacobb7707 Рік тому +2

    My screen went black yesterday, did exactly what you said and it work, so thank you for sharing and helping others.

  • @kemeyannemcafee2348
    @kemeyannemcafee2348 6 років тому +4

    I had the same problem yesterday with my screen. I been watching other videos on how to reset the radio didn't work. I click on your video and done what you say do and it works. Thank you for your help.

    • @520Courteney
      @520Courteney 3 роки тому

      Seems like the easiest thing to try first so I tried it and it work thanks for your comment LOL

  • @gregmastro7352
    @gregmastro7352 2 роки тому +1

    Thank you!! My 2015 Impala’s infotainment system was fine, but the heat and air conditioning controls were blank. My air bag light also came on. This fixed all of it :)

  • @corleybass1377
    @corleybass1377 4 роки тому +1

    Thanks bro! This helped out a lot I bought my mother this car for her birthday and the radio wouldn’t come on and after I did this it worked.

  • @edking9601
    @edking9601 3 роки тому +3

    Thanks! I had this issue today and your tip worked like a charm!

  • @tommieflowers345
    @tommieflowers345 6 років тому +2

    Thanks man for the video it was really helpful! I just did a couple hours ago and my baby is back!!!!!!!!!! Thanks again man!

  • @lolomg4969
    @lolomg4969 7 років тому +3

    wow... i was stressing out.. Just happened to me this morning.. Will try when i get home. Thank you!

  • @BMaFia7
    @BMaFia7 6 років тому +1

    Thanks for this video it helped me out. Two days ago I pushed the volume mute button on the steering wheel to place an order in the drive thru and the screen went black and the radio quit working.

  • @SgtMajorJay
    @SgtMajorJay 3 роки тому +1

    My dude! You’re the man. Cheers 🍻

  • @samatharobles4330
    @samatharobles4330 Рік тому

    Thank you so much for this video ❣️ My radio did this today and I did what you did! Worked like a charm on my 2015 Impala 🎉🎉🎉

  • @dannyantle5336
    @dannyantle5336 5 років тому

    You overhear saving people's lives thank you

  • @malikmobley5466
    @malikmobley5466 Рік тому

    Just had the black screen and it scared me. This video saved me a trip to the dealership 🎉

  • @VsixtyFive
    @VsixtyFive 5 років тому +2

    Thanks for the video! Worked like a charm! Utube Certified mechanic for the win!

  • @shrt3y
    @shrt3y 3 роки тому

    For me the infotainment worked, but my Driver Information System screen was black. I tried what this guy shows and it worked...yay!!!

  • @franksalem8580
    @franksalem8580 6 років тому +4

    Thank you. Thank you. Than you and God bless you. It worked perfectly.

  • @jonmcdowell7964
    @jonmcdowell7964 7 років тому +6

    worked for me! screen has been off for a month! thanks!

  • @tallerandblacker42
    @tallerandblacker42 Рік тому

    Worked like a charm. Thank you

  • @roni1976
    @roni1976 5 років тому +1

    Sweet... thanks for the video!! I was gonna do this untill i turned off my impala and pulled the mini usb card out (with mp3s on it) and started the car up and the radio came back on..

  • @dieselcoondog
    @dieselcoondog 4 роки тому +3

    Thank you. UA-cam to the rescue once again. No jump starting for me but my screen went blank when parked at a restaurant on the shady side of town last night (she is fancy and thinks she is a Cadillac).
    I woke up all exited to try this and found it reset itself overnight. Thanks for the tip! Now I will not panic next time it happens!

  • @EddieDexterStewart
    @EddieDexterStewart 9 місяців тому

    Worked like a charm. Thank you!

  • @crazyjaybe
    @crazyjaybe 3 роки тому

    Hey this worked on my 2014 Chevy Impala se!! Thanks so much!!!

  • @CalTheMusician
    @CalTheMusician 6 років тому +1

    It worked! Thank you!!!

  • @wesidefoos
    @wesidefoos 5 років тому +1

    UA-cam it your video was first had it fixed in 5 minutes thanks man

  • @samthepitbull4076
    @samthepitbull4076 5 років тому

    Awesome. Thanks for the hookup.

  • @TheKing-ed2ot
    @TheKing-ed2ot 2 роки тому +1

    Thanks for the help and worked like a charm. I wonder if it happened because the car had been sitting for a while.

  • @thecardplug9625
    @thecardplug9625 6 років тому +1

    Thanks! It does work!!

  • @sosaboomin4560
    @sosaboomin4560 5 років тому +1

    Ok so i cant find anything on my problem.. My DASH lights are completely black with no movement of the speedometer or anything on the dash... so im wondering would this be a costly process or just maybe a blown fuse ?

  • @29jcorn
    @29jcorn 3 місяці тому

    Thanks! The shop had my car over the weekend and when I pulled off my display didn’t turn on. This worked for me

  • @chrissyb7541
    @chrissyb7541 Рік тому

    Thank you so much , got mine working again

  • @matthewgu7795
    @matthewgu7795 7 років тому +1

    Thank you so much!!!

  • @norma1288
    @norma1288 3 роки тому

    THANK YOU!!!! It did work!!!!

  • @frankboykin3940
    @frankboykin3940 3 роки тому

    Was this a one time issue and never happened again? I have a issue everytime is turn it on

  • @deewash-30G
    @deewash-30G 3 роки тому

    Awesome!
    You're the man
    Thx💪🏾
    ✌🏾for the SUPERB INFO

  • @ArhunBeyik
    @ArhunBeyik 3 роки тому +9

    Thank you. Mechanics would probably make up something and charge me if not this video

  • @derykj123
    @derykj123 3 роки тому

    Thank you it worked!

  • @starstalker316
    @starstalker316 3 роки тому

    Worked for me , Thanks

  • @EnglishCat315
    @EnglishCat315 4 роки тому +1

    Saved my ass! Thanks so much!

  • @claytonn962
    @claytonn962 7 місяців тому

    Worked for me great video

  • @gmoney4762
    @gmoney4762 4 роки тому

    Thank you. That happened to my 04 impala and this worked

  • @boymom4ever408
    @boymom4ever408 Рік тому +1

    Thank you kindly sir!

  • @tcsierra7148
    @tcsierra7148 4 роки тому

    Worked !!

  • @DonsStoryinFull
    @DonsStoryinFull 2 роки тому +1

    Thank you!

  • @tracykimbrough3200
    @tracykimbrough3200 2 роки тому +1

    Thank you!!

  • @YoloSquadObama2012
    @YoloSquadObama2012 Рік тому

    Thanks man I was worried I'd never be able to blast music in my car again 😅

  • @michaelbluford7418
    @michaelbluford7418 7 років тому

    I have a 2015 Impala that was doing the same thing. First, the Screen lleft of the Speedometer, did the Key and Door thing and started working as it should. Just days ago, for the first time, the center one went Black and got it working again. I said enough is enough and took it to the Dealer and had the Software Upgraded.

  • @lesterwaller8720
    @lesterwaller8720 10 місяців тому

    I have a 2015 impala, I literally just tried this and it didn’t work. Any idea what else I could do? My radio and screen went out at the same time, I changed the fuses, however only the radio started working, but the screen is still out. Any advice is helpful. Thanks

  • @fredmendez2050
    @fredmendez2050 3 роки тому

    Thanks sr for information

  • @josephgiangregorio1652
    @josephgiangregorio1652 2 роки тому

    My wife has the same exact vehicle. Has your flashers not worked when you pressed the emergency hazard button. If so, do you know how to fix it?

  • @isaaceasley5383
    @isaaceasley5383 2 роки тому

    Thank you. This happened to me after getting a new battery from the repair shop. The tech checked the fuses; all good. They advised to bring it back in the morning because their mechanic left for the day. I thought the mechanic stayed until closing time?

  • @jamesking7144
    @jamesking7144 Рік тому +1

    Thanks Man because I tried that 3-5min with the driver side door open but it didn't work but your way did 👍👍👍👍👍👍👍👍👍👍👍 Thanks Again

    • @losog2319
      @losog2319 Рік тому

      man what i’m sitting here trying to contemplate what it could be i tried the same thing never worked but ima give his try a shot

  • @001siddy
    @001siddy Рік тому

    🤩
    Wow!! It’s really works
    Thank you boss

  • @blancagarcia2951
    @blancagarcia2951 2 роки тому

    Thank u today I was so sad cuz my brother’s car has the black screen too and we don’t know what to do, my husband was in the car with my baby and we think that maybe he push any bottom, I gonna try this hope this works 😣😣🤞🏽❤️

  • @richardthompson4040
    @richardthompson4040 8 місяців тому

    It work thank you for shareing

  • @deniset943
    @deniset943 4 роки тому

    Can you do a hard reset. . It usually work for me

  • @lilnitenurse324
    @lilnitenurse324 5 місяців тому

    Question: How often did you have to do that, or did you only have to do it once and the screen worked fine ever since?

  • @VeezyOnTheBeat
    @VeezyOnTheBeat 5 років тому +2

    I’m having issues with my radio. It cuts off and back on . It’s really ignoring . 🙄🤯🤬

  • @atvdoeboy
    @atvdoeboy 10 місяців тому +1

    Thanks

  • @terrellhibbler7520
    @terrellhibbler7520 2 роки тому

    Thank u

  • @HoneyBeSoSweet
    @HoneyBeSoSweet 4 роки тому

    hello i have a 2017 impala and i did everything i can possibly do n still my screen is out it comes on but it dnt work my screen is black and orange it was after i gave someone a jump please help or give me some suggestions anybody

  • @asafroth3773
    @asafroth3773 5 років тому +1

    You are the king

  • @ericmcghee4822
    @ericmcghee4822 Рік тому

    Didn't work for either. Wat else can I do

  • @chasinggreatness42
    @chasinggreatness42 5 років тому +13

    I had the same thing happened to me but it wasn't due to me jumping the vehicle off. I took it to get a hand car wash and they had the driver side door slightly open and not all the way shut. From what the dealership told me the computer has to reset. They told me a little trick that may help. Turn my car off leaving the key out of the ignition open the driver side door and leave it open for 5 minutes then close it and start it back up. My screen came right on.

    • @BKind-ht6zf
      @BKind-ht6zf 4 роки тому +2

      Just had this happen after shopping at Walmart, and no tools on me to do what video suggested so I did what u said and it worked like a charm. Thanks!!!

    • @chasinggreatness42
      @chasinggreatness42 4 роки тому

      @@BKind-ht6zf Np glad it worked for you

    • @BKind-ht6zf
      @BKind-ht6zf 4 роки тому

      @@chasinggreatness42 me too. It happened once b4, and I freaked. I love this car but buying it used I'm familiar with just how much this stuff can cost to fix (had the rear modules go bad b4 GM offered a fix for them). All this fancy stuff.....so much $$. Lol.

    • @chasinggreatness42
      @chasinggreatness42 4 роки тому

      @@BKind-ht6zf yeah it can get pretty expensive especially if you go to the dealer. Both of my headlights just went out at the same time yesterday and now I have to go to the dealer to have it checked. Luckily I still have my extended warranty.

    • @BKind-ht6zf
      @BKind-ht6zf 4 роки тому +2

      @@chasinggreatness42 you are lucky. I had to change the ballast in one of my HID lights a few months ago. Waaay cheaper to do it yourself. To hell with those dealers. Lol.

  • @doncook30
    @doncook30 11 місяців тому

    Has anyone figured out how to do it with a 2020? Screen stays on for about a min and turns off and back on continuously.

  • @lockjaw423
    @lockjaw423 9 місяців тому

    Does anyone no what causes this?

  • @guero7543
    @guero7543 5 років тому

    Did your radio still work as in you could still use a CD or aux cable or even just the normal stations? Cuz i hit a bump in the road and for the second time the screen went out. Its been out for about a yr now. Got it replaced under warranty the first time cuz they claimed it was defective. Now they want $100.

    • @markpulliam8155
      @markpulliam8155  5 років тому +1

      Whenever my screen would go black nothing worked.

    • @guero7543
      @guero7543 5 років тому

      @@markpulliam8155 damn i was hoping this would work on mine for sure. Imma still try this though.

    • @markpulliam8155
      @markpulliam8155  5 років тому

      Maybe I didn't understand your question. After I disconnected and reconnected the battery everything would work again. I guess that's just sort of a reset.

    • @guero7543
      @guero7543 5 років тому

      @@markpulliam8155 Your answer made sense. I still have control from my steering wheel and the buttons under the screen still work. I just dont have a working screen. Thats why i said hopefully the it'll work. I had read on a forum apparently doing this discharges the capacitors which is believed to be a reason for the black screen

  • @aparicio.jeremy
    @aparicio.jeremy 5 років тому

    So this worked for me but my screen goes black every time I turn it on. If I disconnect the battery then reconnect it works but if I turn it off after that it goes right back to a black screen. Any suggestions??

    • @katherinepowell1005
      @katherinepowell1005 2 роки тому +1

      Did u ever find out the problem because mines doing the same

    • @aparicio.jeremy
      @aparicio.jeremy 2 роки тому +1

      @@katherinepowell1005 there was some new connector it needed. I took it to the dealership and I believe they fixed for $150 . So annoying

  • @lashanoshantonraffaelsmith6547
    @lashanoshantonraffaelsmith6547 2 роки тому

    I try this and it worked but now my screen goes in and out every 5 seconds. So I can’t play music I already check all the fuses also wires but none of that solve my problem

  • @tedberg1635
    @tedberg1635 7 років тому +3

    This will correct it self after driving for a while or a couple of restarts

    • @markpulliam8155
      @markpulliam8155  7 років тому +1

      Ted Berg I drove mine for over 2 weeks with the screen blacked out. I drive 1200 miles a week restarting the car numerous times every day.
      I attend church with a GM service manager. I asked him about this issue. He told me it sounded like the car needed a software update. I unhooked the battery just to see what would happen. Unhooking the battery fixed the problem immediately.

    • @tedberg1635
      @tedberg1635 7 років тому

      o

    • @tedberg1635
      @tedberg1635 7 років тому

      With the problem lasting so long, I can see why you chose to disconnect the battery, Good luck in the future

    • @jennyj6931
      @jennyj6931 7 років тому +1

      im also having problems with mine. i will have to try it out. i was thinking it might of been a wire from the inside.

    • @markpulliam8155
      @markpulliam8155  7 років тому

      Jeanette Jaimes try it out and let me know if disconnecting the battery helps you out.

  • @Acein3055
    @Acein3055 2 роки тому

    I had a stuck CD in my 2014 Impala. Here's how I fixed it. There are two fuse boxes. One under the hood that we will not access and one in back of the pop-out drawer/compartment on the lower left side of the steering wheel that we will access. Remove the key from the ignition. Remove the pop-out drawer by pushing in on the tabs on both sides of the drawer to see the fuse box. Look at the fuse diagram in the owners manual and on the drawer back. Remove the radio fuse. Mine was #4. Put the key in accessory and notice the radio has no power. Remove the key. Put the fuse back in the fuse box. Put the key in accessory and notice the radio has power. Now try the CD eject button and it should eject the CD if the problem is like what I had.

  • @a.co1331
    @a.co1331 Рік тому

    I tried but the screen didn’t work so I don’t know what wrong 😢

  • @marrutapa7793
    @marrutapa7793 4 роки тому +5

    I disconnected the battery and no working 😢😢😢😢

  • @pamcarey1680
    @pamcarey1680 2 роки тому

    this didnt work for me, screen still blank, but all things work. just blank screen

  • @grapeview61
    @grapeview61 3 роки тому

    Thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you did I say thank you

  • @staceyjordanvisuals8835
    @staceyjordanvisuals8835 4 роки тому +5

    Diddnt work for me😣😣😣😣😣😣

  • @latifamusa9729
    @latifamusa9729 3 роки тому

    Thank you it worked

  • @G1Boxer91
    @G1Boxer91 4 роки тому

    Did your backup camera still work even tho the screen was black? I'm having same problem but my backup camera works completely fine but that's it no radio at all just black scree.

    • @markpulliam8155
      @markpulliam8155  4 роки тому

      My Impala didn't have a backup camera.

    • @MrRottweiler72
      @MrRottweiler72 Рік тому

      exactly what mine is doing right now

    • @G1Boxer91
      @G1Boxer91 Рік тому

      @@MrRottweiler72 pop got into my CD player because I got into a minor accident few weeks prior to the radio messing up. Once the cd player was replaced by the dealer everything was fine.

  • @goodbro4747
    @goodbro4747 Рік тому

    I tried this but I unhooked both negative and positive and nothing. Ima try again

  • @1SteveMACK
    @1SteveMACK 4 роки тому

    Same thing I had to do...

  • @dashtyATG
    @dashtyATG 3 роки тому

    I've tried didn't work for me I've even took out the number 4 & 5 fuse open door for few min so on still no luck.

    • @jalanrichmond9884
      @jalanrichmond9884 3 роки тому

      Did you find a fix? Having the same problem

    • @dashtyATG
      @dashtyATG 3 роки тому

      @@jalanrichmond9884 not really I've tried many others still couldn't figure it out.

    • @jalanrichmond9884
      @jalanrichmond9884 3 роки тому +1

      Mines was a blown radio fuse

    • @dashtyATG
      @dashtyATG 3 роки тому

      @@jalanrichmond9884 where was that fuse? I've checked all insid once.

    • @jalanrichmond9884
      @jalanrichmond9884 3 роки тому

      It was the #5 fuse inside by the steering wheel

  • @Lloyd-mo
    @Lloyd-mo 3 місяці тому

    Did t work for mine

  • @omarortiz71
    @omarortiz71 Рік тому

    Didn't work for my 2017

  • @shonnalee4687
    @shonnalee4687 5 місяців тому

    Didnt work for me

  • @TheRealRickSanchez01
    @TheRealRickSanchez01 5 років тому +1

    Same thing happened to me, though mine is a 2017... fml

    • @davidhunt2846
      @davidhunt2846 5 років тому +1

      Pull out fuse F39 (7.5A) in the fuse panel under the steering wheel for a minute. Should work after that. Fuse is labeled "display" in the owners manual.

  • @nycrl5228
    @nycrl5228 5 років тому +1

    clean your car bro

  • @daynaparker205
    @daynaparker205 Рік тому

    Ok let me try again first attempt didn’t work..

  • @slumminbeatz737
    @slumminbeatz737 9 місяців тому

    It didn't work for me lol

  • @danielluna6606
    @danielluna6606 3 роки тому

    How the F*#k. Now my car won’t start.

  • @tthompsonstyledit
    @tthompsonstyledit 10 місяців тому

    Thanks but no one can see what you’re doing

  • @fredmendez2050
    @fredmendez2050 3 роки тому

    Thanks sr for information