FAIL! Jaclyn Cosmetics Customer Service NOT In Service! | What's Up in Makeup NEWS

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  • Опубліковано 26 жов 2024

КОМЕНТАРІ • 476

  • @nedvinalvarez9151
    @nedvinalvarez9151 9 місяців тому +181

    I understand JH is not the owner and just licensed her face but I don’t feel bad that people are demanding answers from her. She made people believe she was owner of the company so these are consequences of her actions.

    • @kagitsune
      @kagitsune 9 місяців тому +5

      True. F* around, find out.

  • @shayshaymann113
    @shayshaymann113 9 місяців тому +267

    Jaclyn has stood 10 toes down on convincing everyone that SHE is the owner of Jaclyn Cosmetics and how SHE created all the formulas for each of the products even though there is proof she isn’t part of the company at all! You can’t dispute court documents, and the documents are available to the public.
    With that being said, all these issues that are happening from customer services to product contamination and such, it’s actually Forma that’s mishandling all this I think. But I find it funny how Jaclyn was all “ I, I, I, me, me, me, my, my, my” before, but now there’s an issue, she has no problem ignoring everyone’s complaints and acting like she can’t hear a damn thing! She DOES need to address this matter, she wanted to put herself right in the middle of being a ‘brand owner’ and she IS definitely obligated to answer to these people!!

    • @kristentrep5038
      @kristentrep5038 9 місяців тому +23

      She behaves like a child who decided to just ignore it all, and let Mom and Dad handle it!

    • @AztecblondieRN
      @AztecblondieRN 9 місяців тому +9

      👏🏻 YES!!!🙌🏻

    • @julsz528
      @julsz528 9 місяців тому +4

      Exactly !! So she should says something about this .. or perhaps we get the truth out of her finally !!

    • @lalibug8055
      @lalibug8055 9 місяців тому +8

      Absolutely.
      And don't forget how she was so "proud" to be able to hire her niece into "HER" company.
      The saying: 'What's Done In The Dark Always Comes To Light.'
      Seems very fitting here!

    • @whitevine9544
      @whitevine9544 9 місяців тому +4

      Technically it isn't Jaclyn's problem since she doesn't own the brand, but I get where she needs to address it. Like coming clean would be a great way to address it if you ask me. She won't go there.

  • @taylorjohnson8720
    @taylorjohnson8720 9 місяців тому +101

    I really hope ELF doesn’t do collabs with all the old “morphe babes” I won’t be able to support them if they do 😭💔 they all support and give James Charles a platform. So disgraceful

    • @Sparkle1999
      @Sparkle1999 9 місяців тому +4

      It's sad that grooming and pedos are praised now.

    • @HeatherHunterJ
      @HeatherHunterJ 8 місяців тому

      This 💯 Taylor

  • @unlikelycritic9356
    @unlikelycritic9356 9 місяців тому +214

    I would love for Morphe to go out of business. It would free up a ton of shelf space at Ulta for better products!

    • @WendyandBradPitt
      @WendyandBradPitt 9 місяців тому +13

      At TJ Maxx and Marshall's too. I'm tired of digging through Morphe and Jaclyn crap. That seems like all the products that my local TJ Maxx has in stock.

    • @whitevine9544
      @whitevine9544 9 місяців тому +11

      I love the idea of Morphe being out of Ulta. I spent Ulta points on one of my coworkers and her sister and because I watch a lot of beauty UA-cam I could tell them what products to stay away from and Morphe was one brand I said stay away from. My coworker did get Morphe as a Secret Santa gift at work and I asked her about the quality. The response I got said was it's not that good and I was like told you. I bought one Morphe product that I know of in like 2018 before I knew anything about the brand. Thankfully that's the only product I believe I bought, but I wish I hadn't of purchased it. It is what it is and now I to avoid Morphe and any of the brands that are owned by the same owners.

    • @foxwaffles
      @foxwaffles 9 місяців тому +17

      I always feel mildly crestfallen thinking that minerals are mined, pigment materials get consumed, trees get killed, and plastic gets made just to end up in a Morphe palette that nobody wants 😂

    • @WendyandBradPitt
      @WendyandBradPitt 9 місяців тому

      @@whitevine9544 I also bought a Morphe palette before I knew the truth about them. It was back when I was first getting back into makeup in 2021. I will say that I did buy a Morphe mascara that I really liked. It was part of the Coca-Cola collab they did. The component was heavy, like it was made out of metal. I really liked how my lashes looked too. I did buy the James Charles and Jaclyn Hill palettes from TJ Maxx but didn't use them. I sold them untouched.

    • @DevHazy
      @DevHazy 9 місяців тому

      Yessssss

  • @DeeDee-ze8sx
    @DeeDee-ze8sx 9 місяців тому +361

    Why are people still buying from Jaclyn Hill? Like at which point do consumers take some responsibility for who they buy from? Like, it's been nothing but issues with JH.

    • @MelissaKodaman
      @MelissaKodaman 9 місяців тому +7

      People eat innocent animals so makeup seems not far off

    • @nina2222
      @nina2222 9 місяців тому +2

      Well said !!

    • @TheRustyTrike
      @TheRustyTrike 9 місяців тому +15

      Right? “They always have problems so I ordered more.” 🫠

    • @sillyshark13
      @sillyshark13 9 місяців тому +4

      a deals a deal i guess🤷‍♀️

    • @Katie_Woo
      @Katie_Woo 9 місяців тому +11

      No lowered price is worth her level of headache. The woman is a leech in lipstick

  • @eyedocbeauty
    @eyedocbeauty 9 місяців тому +62

    As an eye doctor I can say prostaglandin analogues are by and large very safe. The iris hyperpigmentation side effect is very rare and I've never seen it in 9 years of practice prescribing glaucoma medications which are more concentrated and applied directly to the eye itself. Its most common in green or hazel eyes. That being said I do find it frustrating when companies don't fully disclose that they contain prostaglandin analogues.... though to be honest I've never seen a lash serum that actually works that doesn't contain them.

    • @shortcake66
      @shortcake66 9 місяців тому +2

      Thank you! I suspected as much but it’s really useful to hear this from someone who actually knows what they’re talking about. I read a lot of positive reviews of the Elf serum and it wasn’t expensive so I decided to try it, but as a science type I’m only using it on one side and so far- no difference 😁

  • @theamandacypert
    @theamandacypert 9 місяців тому +94

    I usually watch makeup news and skip out on the product report, so having the videos split is fine for me.

  • @LydiaTarine12
    @LydiaTarine12 9 місяців тому +39

    Cosnova, if you want to challenge ELF you need to make Catrice more available here (also, stop launching products then discontinuing them about a year later like you did with the Essence Pretty Natural Foundation). If you're after the old ELF audience being in physical stores is more important than you might think. Yes, ELF started out as a $1 brand online only, but people like me really fell in love with that line when it became available at Walmart. Just sayin'.

  • @laurieann2714
    @laurieann2714 9 місяців тому +58

    Is anyone surprised that there is an issue with Jaclyn? I never ordered from them in their prime and I DEFINITELY wouldn't order on their way out. Disgusting.

  • @GiovannaIwishyou
    @GiovannaIwishyou 9 місяців тому +57

    At this point, people who buy Jaclyn Cosmetics are choosing to be scammed 🤔

    • @Peachie4011
      @Peachie4011 9 місяців тому +4

      If people are still buying from her, they deserve what they get, or don't get. Lol! 😂

  • @MariErinxx003
    @MariErinxx003 9 місяців тому +18

    I adore the splitting the news and product report as I usually watch makeup news and skip out on the product report. Really loving this

  • @9whilenine
    @9whilenine 9 місяців тому +22

    I really like this format. I care more about the news portion and last week watched it right away, then I watched the product one later while cleaning. Plan on doing the same again 😊

  • @maddieduke8850
    @maddieduke8850 9 місяців тому +9

    I really love the split format! I love getting the news every week, but I also notice myself feeling more of a need to overconsume when I’m fully aware of everything launching all the time. I also hate leaving a video unfinished- I know it’s better for the creators analytics when a video is fully watched. This way, I can watch the whole video without constantly having to convince myself of everything I don’t need 😂

  • @susanpeltier3333
    @susanpeltier3333 9 місяців тому +23

    Um the person who used Ulta points to buy the JH concealer could have still returned it. Ulta points work like money…just saying, always go in & ask to return a bad, wrong shade, product you had a reaction to or just don’t like. Ulta & Sephora have pretty good return policies & customer service especially if ya just ask politely in my experience.

    • @kristentrep5038
      @kristentrep5038 9 місяців тому +2

      Yep! I ordered the Natasha denona I need a nude from Ulta and paid with points. I returned it to Ulta. Im pretty sure I did get cash back.

  • @KalasStage
    @KalasStage 9 місяців тому +7

    Thank you for speaking on the pump act. I’m a teacher and when I was pumping at work, I could barely get someone to cover my class to go pump even though we had this all set up before I came back from maternity leave. The person who was given the task of watching my students would get tied up with other work and couldn’t come relieve me. I would literally have to send out a staff wide email begging for someone to come cover my class on their planning period so I could pump. My supply took a huge hit, it made me feel like I was majorly inconveniencing others so I could feed my child. We had to supplement with formula because my supply dropped and this was during the formula shortage! I’m still so mad about that!

    • @jaclynlevy5644
      @jaclynlevy5644 9 місяців тому +3

      I'm so sorry! I'm glad you sent staff wide emails, at the very least I hope it helps the next person who needs this accommodation. It also is so frustrating when female-centric workspaces can be just as bad at supporting their female workers as other workspaces.

    • @KalasStage
      @KalasStage 9 місяців тому

      @@jaclynlevy5644 thank you! I agree! It’s to the point where if we decided to have a second child, I would attempt to save up enough money to take a year off of teaching so I can focus on healing, pumping, and bonding. Don’t even get me started on using sick days for maternity leave and going back 6 weeks after pushing a baby out business. 😤 Then I’d worry about getting a job again afterwards 😭 it should not be this challenging…..

  • @moeaves
    @moeaves 9 місяців тому +25

    I do not buy any makeup by influencers especially the problematic ones.

  • @qd317
    @qd317 9 місяців тому +14

    JH climbed that hill and yelled to anyone who would listen she was the "CEO" of Jaclyn Hill cosmetics. When you're the CEO, you catch hell for the mistakes of your company. Let her hold those L's.

  • @nancymiller4340
    @nancymiller4340 9 місяців тому +16

    Love the 2 video format. The more Jen, the better!

  • @victoriakeller3697
    @victoriakeller3697 9 місяців тому +26

    Whoa-I was not aware that Morphe was THAT close to closing!

    • @jenluv
      @jenluv  9 місяців тому +13

      It’s just a prediction. We don’t know for sure. :)

    • @hollysealover
      @hollysealover 9 місяців тому +3

      I’ve been thinking the same thing Jen! This has been on my mind the last several weeks. Less and less morphe products have been available at my closest ulta, the amount of money they owe, then JC closing and then JC’s lack of customer service… Yikes! If they aren’t going under, someone is going to need to swoop in to save their reputation. And that will be a serious feat.

    • @whitevine9544
      @whitevine9544 9 місяців тому

      ​@@hollysealover Considering that no one wanted to buy Morphe a year ago, I doubt they would get a buyer today. They new owners probably had no idea what damage was already done and how to fix it. Weren't they still going to be using Oxygen Labs for sone products? I seriously thought that's what I heard. I was definitely turned off by that and knew if they ever wanted to win me over that they would have to change course and change labs and make good no great products. If Morphe is no more in a few months, I'm fine with that on the consumer side of things.

    • @heathertessier1884
      @heathertessier1884 9 місяців тому +1

      Morphe products haven't peaked my interest in years even before the whole bankruptcy they just weren't putting out anything interesting that I had to have and I feel like since makeup as a whole has improved so much since Morphe's day that now there's so many brands out there w product just as good and better for the same price point

  • @miriams.4341
    @miriams.4341 9 місяців тому +49

    I read the Rimmel ad as targeting kids and I don’t like makeup brands doing that, so I actually agree with the advertising agency.

    • @darkydoom
      @darkydoom 9 місяців тому +10

      Agree. The advert is obviously directed at children to wear makeup to school.

    • @faithinfocuss
      @faithinfocuss 9 місяців тому +3

      Completely agree. It made me recoil the moment I saw and heard it.
      To imply the products are needed to slay when you go back to school, is really off. Glad the ad was pulled.

    • @mobious888
      @mobious888 9 місяців тому +1

      Yep completely agree, and using the word is usually targeted makeup and not academic

    • @heathertessier1884
      @heathertessier1884 9 місяців тому +2

      Really? I didn't feel that way at all

  • @practicepositiveprogress5396
    @practicepositiveprogress5396 9 місяців тому +20

    Personally I rarely watch the product report so I'm happy for two separate videos.

  • @yesimthatlisa
    @yesimthatlisa 9 місяців тому +10

    I really like having the news separate from product releases! 🎉❤😊

  • @Anonymous-sh9vk
    @Anonymous-sh9vk 9 місяців тому +73

    I just don't understand why JH is so problematic. It's like she actually enjoys the drama.

    • @lilyem97
      @lilyem97 9 місяців тому +6

      Probably makes her money

    • @dodge10P1N
      @dodge10P1N 9 місяців тому +12

      Negative attention is still attention.

    • @LotsofLisa
      @LotsofLisa 9 місяців тому +8

      Because her whole brand was built on lies and lunacy.

    • @magda-plays
      @magda-plays 9 місяців тому +2

      @@LotsofLisayess! And because she chose to do business with shady people 😒

    • @EclipseLleuad
      @EclipseLleuad 9 місяців тому +1

      It helps her remain relevant even when she's doing nothing productive. The more people talk about her, the better. It'll bring her fans out as well. It's a smart move if it's intentional.

  • @samiamdean
    @samiamdean 9 місяців тому +8

    I like the two separate videos, it's like getting two episodes of a show rather than a 2 hour long movie, it helps break it up for me!

  • @CJAmara
    @CJAmara 9 місяців тому +49

    I think it’s fair that people blame Jaclyn for the customer service issues. She continues to repeat that she’s the CEO and despite the court documents, she stays 10 toes in that lie. If she’s claiming to be the CEO, she should also claim the responsibility for the brands problems. You can’t claim the title but not the responsibility.
    If she doesn’t want to be held responsible for the problems with the brand, she should tell us who the real CEO is and come clean about her role.

    • @seriousstrawberry
      @seriousstrawberry 9 місяців тому

      Wow. You thought about this. What is your highest level of education....

    • @CJAmara
      @CJAmara 9 місяців тому

      @@seriousstrawberryhave a blessed Sunday

    • @muraga78
      @muraga78 9 місяців тому +5

      Exactly!!!! If she doesn’t want the pitchforks after her then she should tell the truth, but if she do that then it will be the last nail in her coffin.

    • @CJAmara
      @CJAmara 9 місяців тому +1

      @@muraga78she’s essentially trapped herself with her lie. She doesn’t want blame but at this point, she can’t tell the truth - this is why she shouldn’t have lied in the first place

  • @edanagorham6757
    @edanagorham6757 9 місяців тому +6

    So delighted that the breast pumping case was covered. I hope many more people take cases against their workplaces under the new 2022 regs. It will hopefully become more and more apparent that proper maternity leave is the only way forward

  • @That.GraphicsGuy
    @That.GraphicsGuy 9 місяців тому +5

    I know it was a Law & Order toy, but I immediately thought "Judge Jen" lol

    • @jenluv
      @jenluv  9 місяців тому

      Hahahaha!

  • @fatttydevine
    @fatttydevine 9 місяців тому +17

    I honestly just don't understand why anyone is still ordering anything from that problematic makeup line. I'm sorry, not sorry, but I have no sympathy towards this situation. What did people expect?

  • @wheeeee115
    @wheeeee115 9 місяців тому +4

    The separation is so good for me! My ADHD is less treated this year with shortages being what they are, so compulsivity is a problem; I try to avoid reviews unless I am specifically looking for something to buy right now because OMG seeing the pretty things it is SO easy to oops into an impulse purchase...but I don't want to miss what's up in makeup! But then I feel bad for your stats if I click out early...
    So, that was probably too much info but you asked so there ya are 😅

  • @Life_After_
    @Life_After_ 9 місяців тому +3

    I like the two separate videos! I don’t usually stick around for the product report these days, but the news is always super interesting.

  • @irishblueeyes82
    @irishblueeyes82 9 місяців тому +6

    So much information!! I personally like it in 2 parts just because I get to hear from you more.

  • @LauraLVTGW
    @LauraLVTGW 9 місяців тому +4

    I like this format. It means I get to watch you more!!
    Thank you for all your hard work, it is greatly appreciated!!
    Many blessings!!!💖💖💖

  • @alwayzjello
    @alwayzjello 9 місяців тому +2

    I would like to add that I had the same experience with the under-eye primer. I didn't return it because I got it from jaclyn cosmetics and I would have had to pay for the return and it just seemed like a hassle that wasn't worth it (I bought it when it was 50% off last year).
    On the other hand, I just bought a few things that I know I like (liquid lipsticks) from jaclyn cosmetics and everything was delivered yesterday with no issues.

  • @bibliophile2012
    @bibliophile2012 9 місяців тому +5

    I love having two separate videos!

  • @peachxtaehyung
    @peachxtaehyung 9 місяців тому +6

    Watching from very cold texas. Its 14°F and im trying to stay busy anxious hoping our power grids stay on. We have this cold until like Wednesday or thursday and my pain is way up so i needed this thank you

    • @jenluv
      @jenluv  9 місяців тому

      Oh wow! I'm so sorry you're feeling bad. Being cold and having pain is awful. Crossing my fingers for your power grid. Keep me posted!

    • @montananerd8244
      @montananerd8244 9 місяців тому

      It's -21°F in Montana, which hurts my arthritis & GI disorder a bit but is not as scary as 14 in Texas, tbh. At least we've got winter infrastructure, and I got my car going so woo hoo! Hope your power stays on and please dress very warmly if you go outside! 14° is low enough that even Montanans complain, you've got real winter on your hands

    • @peachxtaehyung
      @peachxtaehyung 9 місяців тому

      @@jenluv I definitely will! Thank you for caring! 💖

    • @peachxtaehyung
      @peachxtaehyung 9 місяців тому

      @@montananerd8244 thank you! Yeah we are staying put until this is gone we just have our fingers crossed the power stays on. It's still cold with heat on so I don't want to experience Feb 2021 again lol I hope it warms up for you soon

    • @peachxtaehyung
      @peachxtaehyung 9 місяців тому

      ​@@jenluv I'm back to announce I didn't lose power this time!! We have one more cold day and night (but last night was our worst) then we will begin to warm up! Thank you for caring! Much love

  • @ambertrue853
    @ambertrue853 9 місяців тому +1

    I like having both videos! Also, I agree with the UK's take on the Rimmel ad - it's not that they don't understand what "slay" means, it's that the ad is suggesting that in order to slay you need makeup. In order to have a positive and successful experience, makeup is required, is what the UK says the ad promotes. I agree with that take, but I disagree with their action on it. Because it's the same messaging that every other brand has, that you need their product to be successful in whatever. So it's odd to me that this is the stand they're taking.

  • @DrAsylumCraft_MUA
    @DrAsylumCraft_MUA 9 місяців тому +1

    I ordered from JH a few weeks ago. I DMd them too. And they gave me the same email. I emailed them, they emailed me back about updates about my order. My order came in like 2-3 days later. And I got a partial refund. And JH saw my story. So I would say I’m thankful I got my products but I’m so sorry for those that are dealing with the drama. But I agree even though that discount is ALLURING, but don’t order from the website.

  • @bethanykepler5965
    @bethanykepler5965 9 місяців тому

    I personally love this format! I like that if I only want to watch one part I can. I also like that provide more details and more information for us in the news. Love watching these every week.

  • @bellememorie
    @bellememorie 9 місяців тому

    I love that little gavel! I'm a pre-law student in my last year of school and studying for the LSAT. Going to scour the Internet for it. I also wanted to say I love the split format, especially since it means more of the news stuff. Thanks for all of the time and effort you put in to what you do. You're my Sunday morning ritual along with my coffee. 💜

  • @aliciahansen1160
    @aliciahansen1160 9 місяців тому +13

    I thought Jaclyn’s whole stock was at Marshalls, that makeup section has looked like a Jaclyn pop up for months now

  • @sisof7
    @sisof7 9 місяців тому +3

    I honestly love the Jaclyn content, Jen! I like you, find her a fascinating character and every new story that comes out about her and her brand is fascinating. Please don’t stop bringing us the news as it comes up!

  • @WhitneyShaleen
    @WhitneyShaleen 9 місяців тому +1

    I absolutely LOVE this format! I like all the information, I love long videos to sit back relax & listen about the things I love the most. So informative but still fun, thanks Jen!

  • @amykh7647
    @amykh7647 9 місяців тому +1

    I like having the two parts separate. It lets me watch them at different times during the day, depending on what I'm doing. Regardless, I'm gonna watch it in 1 piece or 4, it's part of my Sunday "me" time, so thanks, Jen, for doing it any way you want.

  • @lauraellerman9443
    @lauraellerman9443 9 місяців тому +1

    33:40 ❤ I love your videos, you’re so well-spoken and you have a great voice tone and rhythm for this. I especially enjoy playing them in the background while I do stuff, especially a task that takes about an hour. For whatever it’s worth - personally, I find myself more likely to add videos around the 25-45 minutes mark (rather than longer than that) so I can finish the video within the task.

  • @LotsofLisa
    @LotsofLisa 9 місяців тому +4

    Companies that are closed/ closing, but still taking money, knowing full well they’re not functioning should be criminally and civilly charged with fraud. Morphe is still putting out “new” products at my Ulta and Jaclyn still has a tiny display area… then I go down to Marshall’s and the same products are there. I’ve never seen anything like this Morphe mess.

    • @leonettab7479
      @leonettab7479 9 місяців тому +1

      Something similar happened in the knitting community a couple years back. There was a yarn subscription company called Knitcrate, which also had a shop that sold yarn from previous months subscription boxes. It was generally well liked and people who knew about it would often spend hundreds of dollars a month on multiple subscriptions and shop orders. Things started to go amiss in 2021 and it went under in a spectacular way. They kept having 70% off and 80% off flash sales up until almost the day they suddenly announced bankruptcy, their website and customer service channels were shut down, and Orders from at least the previous month, and for some people much longer, were not fulfilled.
      Knitcrate would also contract different pattern designers to create custom designs for each months subscription. For several months before closing multiple pattern designers were never paid for their work.

  • @greatsmiles
    @greatsmiles 9 місяців тому +1

    Watched the elf commercial and it’s brilliant! Much love

  • @DUIrina
    @DUIrina 9 місяців тому

    I was just about to come and tell you about the Grande class action, cause I got the form in the mail this weekend, but you're already on it! They only let you submit documents for two products, not more. So I submitted my two. Will let everyone know what I got and when!

  • @samanthacunningham2802
    @samanthacunningham2802 9 місяців тому

    Someone in Australia contacted Morphe about JH cosmetics and was told we aren't stocking anything anymore if you want to buy the brand look elsewhere.

  • @elisa-beary
    @elisa-beary 9 місяців тому +1

    SoOo funny you mention this this week Jen. Last weekend I got this little postcard in the mail regarding the Grande Lash class action. I filled it out cuz it was so quick & was able to prove I’d purchased two or more since 2016 so we’ll see if I get anything. I still use & love it though but I imagine they’ll prob have to change the formula now??🤔

  • @Fabhuntress
    @Fabhuntress 9 місяців тому +7

    Jen, have a great day. Love your content ✨️

  • @MoonlitSunflower
    @MoonlitSunflower 9 місяців тому

    I've been enjoying all the videos this week. I like the break down of different topics in multiple videos. I do like the regular format of WUIM. Whatever works best for you.

  • @jennifernelson9664
    @jennifernelson9664 9 місяців тому

    Thank you Jen, for reporting on the Grande Lash suit. I didn’t know anything about it. I found the claim form and submitted.

  • @racheld7528
    @racheld7528 9 місяців тому +1

    I loved the mystery campaign from elf as well. I thought it was going to be ridiculous but it was actually funny

  • @meganwilson8601
    @meganwilson8601 9 місяців тому +4

    Jaclyn Cosmetics not answering support inquiries is almost poetic. We all return from whence we came. Dust to dust, failed lipstick launch with no support communication to company closure with no support communication. 😂
    But seriously, I feel bad for those support agents, if there still are any. As someone who’s worked support many times, we’re always the first to get yelled at and the first to get fired.

  • @melissacoviello2886
    @melissacoviello2886 9 місяців тому +6

    I might actually buy the icon box, I’ve never done the add ons, but this looks like it might actually be worth it and we just sold our house so I have a little extra so I won’t feel bad spending a little more.

    • @forevercandace714
      @forevercandace714 9 місяців тому +1

      Congratulations on your sale!! Have a great year!

  • @norabolles713
    @norabolles713 9 місяців тому +1

    Thanks for making Sunday morning fun ❤

  • @sagebeauty
    @sagebeauty 9 місяців тому +2

    I hope ELF does not jack up prices further due to scooping up all the so called ‘babes’. I really don’t like paying for some sketchy people to have a carefree life more than I already do.I’ve always appreciated ELF staples like concealer, Eyeshadow quads, brow gel and that they don’t come and go like Essence stuff.

  • @theindigopapillon3495
    @theindigopapillon3495 9 місяців тому +2

    I think it was smart for rare beauty to pair products with the modality. I.e. Massage oils/cream, essential oil based perfumes to wear while you meditate. I often use lavender oil on my skin while meditating. It would be nice to have a skin safe product for that purpose. I am not sure if that is what they are doing, but they should!

  • @camilastrong4471
    @camilastrong4471 9 місяців тому +2

    I love this new format! if you can, I'd love to keep watching WUIM split into two videos. love you!

  • @sbrowning2720
    @sbrowning2720 9 місяців тому +1

    I started to make an order couple days ago & seen in reviews that people wasn’t getting orders & not getting reply’s to their concerns from Customer Service so I never ordered anything

  • @meganweber3125
    @meganweber3125 9 місяців тому +2

    OMG the boat scene you put in!!! I’m dying laughing! Peak comedy

  • @heathertessier1884
    @heathertessier1884 9 місяців тому

    I'm happy with either format weather it's one or two videos I'll be watching happily, I guess whatever makes most sense for you 😊

  • @jennypettersson
    @jennypettersson 9 місяців тому

    The pump law blows my mind a bit. Here in Sweden most mums stays home (with payment) for a least a year. Kids aren’t even allowed to start Preschool until they have turned one.

  • @phoenixwebbmua8800
    @phoenixwebbmua8800 9 місяців тому

    Herban Cowboy was a go to for our everyday colognes, as they had scents for males and females.
    They were an indie brand and got bought by a conglomerate the fourth quarter of ‘23.
    They changed the formula of the male scents, have not offered the sold out Love scent (my absolute favourite), nor do they respond to Instagram DMs.
    If you could publish an in-depth video segment, I’d be most appreciative.
    Thank you for fighting the good fight in the beautyverse 😊

  • @wlk3607
    @wlk3607 9 місяців тому

    i usually don’t watch the product report so i don’t mind the separate videos. thanks for sharing the news jen!

  • @es65234
    @es65234 9 місяців тому +3

    Thank you for always sharing claim info, like GrandeLash! I’ve purchased so many and would have no idea otherwise.

  • @BKJay718
    @BKJay718 9 місяців тому

    Thanks Jen as always. I don’t mind the 2 separate vids

  • @eringleeson6133
    @eringleeson6133 9 місяців тому

    I almost missed this episode because I thought it was about JH again. The headline on the video confused me.
    But I watched the product report and then I realized it was the full news show
    I do like the splitting of the news and the product report thank you 😊

  • @stephanietrew2755
    @stephanietrew2755 9 місяців тому +6

    I feel like as long as the two videos are posted within a reasonable time of each other, there shouldn’t be any issues with splitting WUIM into two separate parts. Especially if it allows you more time to talk about important news and topics

  • @lawlaw4109
    @lawlaw4109 9 місяців тому +1

    Being that Jaclyn’s name and face is part of the company and she’s the spokesperson, she should have something to say to the customers. I mean we know Jaclyn didn’t put hairs in her lipsticks, but she’s been claiming that she’s the CEO, so she should be able to answer for problems.

  • @unforblue
    @unforblue 9 місяців тому +2

    Yay! I can’t wait to watch it live!

  • @barbarabanks3216
    @barbarabanks3216 9 місяців тому +3

    Ok... where to get the gavel? Cracked up with that!!!!!

    • @jenluv
      @jenluv  9 місяців тому +2

      I got it from Vat19. It's basically a joke shop. :)

  • @tinad.5752
    @tinad.5752 9 місяців тому

    Just my little opinion… I prefer one video for news & releases(WUIM) Anyone can simply pause/stop video if they want 2 watch segments separately. It’s not like u ever mixed them together. Also 4 your benefit from my perspective, I’m most likely not going 2 come back 4 product releases unless it’s released right after or same time as news. Not purposefully not coming back but because YT isn’t consistent w/notifications or I miss the notification. With one video I get to chill &get it all in one sitting. Also I already cuz of adhd, “life”, & time difference miss Live Chat. I truly miss seeing you Live & the replay isn’t the same 4 me. So that’s another reason I really enjoy WUIM all in 1. No matter what tho, do what’s best 4 u! Lotsa love 💜

  • @jocelynortiz9186
    @jocelynortiz9186 9 місяців тому

    The E.L.F mocumentary commercial was hilarious. They had me for a second 😅

  • @canelami1285
    @canelami1285 9 місяців тому +1

    OMG!!! I paused your video to watch the elf commercial and it was hilarious!!! I've never even watched true crime, doesn't matter, ELF killed it, whoever came up with the skit deserves a raise.... Now i think I'll go watch it again 😂

  • @PersonalBeautyLab
    @PersonalBeautyLab 9 місяців тому

    The same is happening with Shroud Cosmetics. They had a new launch around Black Friday and no one has received their orders. I’ve reached out and no one has responded to me. It feels awful to be taken advantage if like this.

  • @bjamestalk3918
    @bjamestalk3918 9 місяців тому

    You are so great! I truly, truly look forward to all of your videos!

  • @abeautifulmessofficially
    @abeautifulmessofficially 9 місяців тому +5

    I am loving the gavel!!! Never stop being you!!! ❤

  • @savannahkillinger5406
    @savannahkillinger5406 9 місяців тому

    Essence used to be available at Fred Meyer’s . That’s where I first fell in love with that brand

  • @prettynsleepy1073
    @prettynsleepy1073 9 місяців тому +1

    I like how you have split up What’s Up In Makeup. I feel you able to tell us a whole lot. I also love the all in one videos. Maybe on slow weeks the can be OG all in one. But if it’s like the last couple weeks then splitting it is really cool. I love the extra video. 😊

  • @analinsaturria6845
    @analinsaturria6845 9 місяців тому

    OMG Jen I love that gavel thing!!!!!! I gave my husband a screaming goat as a gag gift two years ago…maybe this is the next sound effect gift!!!!

  • @csmith5436
    @csmith5436 9 місяців тому

    As a pumping working mom who works at a big theme park the pumping laws are no joke. They provide me with a small room more like a closet lol and Im given extra time if I use up more than my allotted break time. And if you have never pumped before not pumping regularly will cause a loss of milk production which is extremely important and hard to increase. It takes many sessions of power pumping and may not work for everyone. Super important law in my opinion especially as more moms are working bc of the economy etc.

  • @nadiazanchetta1388
    @nadiazanchetta1388 9 місяців тому +4

    Omg.. Love your Christmas gift of gavel it's everything 😂 Jen we need to use it often 😊

  • @erinodonnell386
    @erinodonnell386 9 місяців тому

    I was wondering why kosas seemed to be switching from mostly cream products to mostly powder products. The mold issue because of their weak preservatives makes sense.
    I bought a cream blush/hilighter duo from them a couple years ago and loved it but for like $35 it went off in less than 6 months. And that just wasn’t enough time for me to think it was worth the money.

  • @SweetlyHome
    @SweetlyHome 9 місяців тому

    I bought two of the under eye primers from Morhpe Canada because they were only $5 and I'd really wanted to try it. I had the same cottage cheese seperated product that others did. So disappointing. It's not worth the money to send back.

    • @SweetlyHome
      @SweetlyHome 9 місяців тому

      I am watching further and you mention the max about Morphe and I absolutely agree with you. I purchased blushes, bronzers and even 9 pan eyeshadow pallets for $3 each during their sale. I totally believe that they are going down.

  • @josie_amy_d8943
    @josie_amy_d8943 9 місяців тому +1

    Take your time Jen but I’m waiting to buy anything from the new Rare Beauty drop until I hear your opinion 🧐

  • @charlyngardner
    @charlyngardner 9 місяців тому

    I really like the separate video format!

  • @lifewithklc
    @lifewithklc 9 місяців тому +1

    Well thank goodness I hv a backup of Grande Brow. That stuff is great, and I’ve seen really good growth.

  • @4439chiquita
    @4439chiquita 9 місяців тому

    I wanted to get the Luxe eyeshadow pallette from JH but I was afraid of any possible issue towards the order, processing, shipping and else. So, I got it from Ulta and I am glad I did and avoided a potential problem like some people is having from ordering from the JH website.

  • @SargentBubblescom
    @SargentBubblescom 9 місяців тому

    I like the split format. I watch both so it doesnt really make that much of a difference to me, but I feel like I somehow get more information with the split segments. That said, it is totally up to you! Whatever you prefer doing is whatever I prefer watching. Just dont stop making your videos! ❤

  • @KellieRyan
    @KellieRyan 9 місяців тому +1

    Love this format!

  • @batoulzalkout2554
    @batoulzalkout2554 9 місяців тому +2

    I ordered from Jaclyn cosmetics - got the stuff in less than a week for a great deal

  • @JayceeElle
    @JayceeElle 9 місяців тому

    I don't mind the separate videos. I'm also really excited for your upcoming videos, especially that interview with the FDA!

  • @mrs_j_bolle
    @mrs_j_bolle 9 місяців тому +1

    ❤❤❤thank you for the video, Jen.

  • @kristynadavidkova9221
    @kristynadavidkova9221 9 місяців тому +2

    I like the split format 😊. I never watch the product report anyway. I am not based in the US so most of it does not apply to me.

  • @Michellelipstick
    @Michellelipstick 9 місяців тому

    I don't mind two separate videos! I'll watch any length of WUIM. ☺️

  • @JuliaZaretskaya
    @JuliaZaretskaya 9 місяців тому

    For the Rimmel ad- I think they understood what “Slay” meant-they were just saying the ad made it seem like you could only “slay” in school if you wore makeup.
    I still think it’s ridiculous they got in trouble for that, BUT I do think they understood the term “slay” properly.

  • @hayleyanachronism5843
    @hayleyanachronism5843 9 місяців тому

    I am so sad because I LOVE Grande-Lash!!!! I have been using it since 2018 so if they change the formula I will be so sad. People think I’m wearing fake lashes but I can’t stand extensions or strip lashes so I started using the serum. It’s so good.

  • @autumnrodriguez5978
    @autumnrodriguez5978 9 місяців тому +1

    I would love two separate videos for WUIM just so you can go more in depth for each video, and I’d still watch both videos! 🥰

  • @SebzDevYT
    @SebzDevYT 9 місяців тому

    I honestly thought I would prefer the everything in one video, but now that it's been a couple times, I think I enjoy it as two videos better. (I also hope it it better for the revenue Jen