Manually add devices into Apple Business Manager using the Apple Configurator App

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  • Опубліковано 31 січ 2025

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  • @Col.Klink.
    @Col.Klink. Рік тому +18

    what is a trust anchor certificate and where do I find it?

    • @TheRealKG912
      @TheRealKG912 Рік тому +2

      He just skipped this part for some reason....

    • @joshuas2208
      @joshuas2208 Рік тому +1

      Press the blue next button as it’s not required

    • @shnpawar
      @shnpawar 4 місяці тому +3

      It's optional, not compulsory. You can click NEXT.

  • @rogerbond408
    @rogerbond408 Рік тому +4

    Good walkthrough but kind of blew through the adding trust anchor certificate steps about 5:45... what is that?

    • @theCMC
      @theCMC  Рік тому

      Roger, this is the cert used to trust the SSL connection to the MDM server. As I’m creating a new server this step is optional

  • @jamesablanco
    @jamesablanco Рік тому +4

    You have no idea how much you have helped my dayjob, bravo to you all!

  • @JonJong
    @JonJong Рік тому +4

    I'm setting this up for the first time. At 5:48 where do I find/get the Trust Anchor Certificate?

    • @theCMC
      @theCMC  Рік тому +3

      Jon, it’s not needed if you’ve specified the option for new server

  • @AdanSensei
    @AdanSensei Рік тому +2

    Is a MAC notebook needed to do this, or can I download the apple configurator on an Iphone and enroll other phones from there?

    • @ozrahman126
      @ozrahman126 Рік тому +1

      You need macOS.

    • @theCMC
      @theCMC  Рік тому +4

      Hi Adan, actually the configurator app runs well on the IPhone. I tried this out the other day to manually add an iPhone to ABM and it’ probably much easier and smoother. Think I’m going to do a video on this one.

  • @chrisd4813
    @chrisd4813 Рік тому +1

    Hi Andy, are you able to use this same process to add a MacBook to a companies ABM in order to be able to manage it via Intune?

    • @theCMC
      @theCMC  Рік тому +1

      Hi Chris yes you can. Check out Episode 5. Think this answers your question

  • @jamesjosephrooney
    @jamesjosephrooney 7 місяців тому

    Hi Andy - thanks for the video series it's really helpful. I've recently purchased a MAC and wanted to add it to apple BM manually. I didn't realise you needed an iPhone to do this so I've now acquired an Iphone.... So my question is what order do I need to get these devices enrolled? Ive got my apple business manager account setup and connected to Intune. But when I sign into the app store on my Mac to get the configurator app its greyed out. So I have to use another apple ID to get it. Now I've got it, do I first need to setup the configurator on my mac, enrol the iPhone & then use configurator on the iphone to enrol the mac? Thanks

    • @theCMC
      @theCMC  6 місяців тому

      You don’t need to enroll the iPhone into Intune, just install the app independently, install the app and connect with tenant credentials

  • @albertomartin70
    @albertomartin70 Рік тому +11

    5:44 you jumped there an important step… novice people don’t know what this certificated is or where to find it…

    • @lindsayl8161
      @lindsayl8161 Рік тому +2

      I am currently reading the comments trying to figure this out!

    • @albertomartin70
      @albertomartin70 Рік тому +1

      If I correctly remember, you just click next on that step

    • @joshuas2208
      @joshuas2208 Рік тому

      Click the blue next button as it’s not required.

  • @quentinabadie
    @quentinabadie Рік тому

    hey, thanks for your video, helped a lot. quick question, can I manually add various iPads or MacBooks ? or I need always to have it connected. thanks. regards

    • @theCMC
      @theCMC  Рік тому

      When using a mac with configurator the docs say you need to connect the device with USB

  • @MrSkotty1992
    @MrSkotty1992 9 місяців тому +1

    Does the device running the Configurator App need to be enrolled in ABM as well?

  • @benphillips4113
    @benphillips4113 3 місяці тому

    Where is episode 4 on this series, please? I am completely stuck on this method as you say at the end of this you're going to continue with next steps?

    • @theCMC
      @theCMC  3 місяці тому

      Ben you’ll find Episode 4 on my blog site
      move2modern.uk/index.php/2023/03/01/episode-4-manually-add-a-macos-device-to-apple-business-manager-abm/

    • @benphillips4113
      @benphillips4113 3 місяці тому

      @@theCMC I'm not sure that is my next step. At this point my device is in InTune and waiting for a deployment profile, however when I add it it can never be contacted.

  • @almar5968
    @almar5968 Рік тому

    Hello, thanks for this helpful guide. If i create a backup and do the enrollment on iphone, when i restore data from backup, it keeps the mdm configuration? or the wipe is mandatory and old data will be lost? Thanks

  • @dslfreak69
    @dslfreak69 Рік тому +1

    I've been looking high and low for a solid answer, I've been trying to figure out how to add mac computers to ABM, and something i've seen hinted at is that is only possible when using an iphone. you can use apple config ON a mac to add iphones, appletv, ipads, and ipads, but not computers..... can anyone shed some light on this?

    • @MrNechovek
      @MrNechovek Рік тому

      I came for the same answer, I guess we cannot add macbooks on ABM with configurator, or at least I was not able to

  • @OlostA
    @OlostA Рік тому +1

    Hello, I have a question. I've been ejected from the enterprise program because we get to be at least 100 people in the company to develop with the enterprise certificate. Apple asked us to go to Apple Business Manager, but I don't understand how to compile my application under xcode and install it on our ipads. What is the process ? Best regards.

  • @joefitzy
    @joefitzy 8 місяців тому

    At 4:54 you say that it's important to "Assign your device to an MDM server before enrolling the device" but I don't know how to add a device to the MDM server.

    • @theCMC
      @theCMC  7 місяців тому

      Joe take a look at episode 5. You need to have access to ABM to do this

  • @inallcom
    @inallcom Рік тому

    Could you please help me? If I don't have Business Essentials, where can I find and download this trust "Anchor Certificate"?

  • @misterh1
    @misterh1 Рік тому

    At 5:44 and the next few seconds you say. "Now you're being asked for the Trust Anchor certificates, once you've added that..." OK HOW do you find that? HOW do you add that? Kind of an important step?

    • @theCMC
      @theCMC  Рік тому +1

      Misterh1 in my experience it’s not needed here. Hit the blue button and next. Should work without specifying this

  • @julienbecoye5169
    @julienbecoye5169 11 місяців тому

    Very, very helpfull video. Thank you so much!

    • @theCMC
      @theCMC  11 місяців тому

      Glad it was helpful!

  • @andrewmccallum5699
    @andrewmccallum5699 Рік тому +1

    Top walk through, thanks Andy (the tips and steps help a great deal)

  • @jefforlich2390
    @jefforlich2390 Рік тому

    Great video, thank you! I have a question concerning the supervision identity, and adding devices manually to ABM that already has devices added by an Apple rep/third party seller. If I create a new supervision identity in Configurator, does that affect any of the devices currently in ABM that were added by that 3rd party? Essentially, I am wondering if the supervision identity is limited to just the devices you add manually with that identity or if it affects current devices that were added with a different supervision identity.
    Thank you!

    • @theCMC
      @theCMC  Рік тому

      Jeff good question I can’t say I know too much about this tbh but it’s recommended to standardize on the use of that identity for all instances of a mobile device management (MDM) solution and Apple Configurator. Apple docs published show that If you change a supervision identity, you must start over-that is, you must erase, prepare, and supervise the devices again. It’s not clear if it affects existing devices added with other supervision identities. I’m thinking that these you would not be able to manage these with your own identity created.

  • @sunnykgaming2541
    @sunnykgaming2541 8 місяців тому

    I want to add existing intune macos devices to Apple business manager. is that possible ?

    • @theCMC
      @theCMC  7 місяців тому

      Only by using Apple Config v2 on an iOS device. But you will need to wipe an re-enrol

    • @sunnykgaming2541
      @sunnykgaming2541 7 місяців тому

      @@theCMC hi, i was able to figure this out. now im thinking since I have intune. does it make sense to setup user accounts for users on abm or just focus on managing them on intune:?

  • @JDavis-pz4bv
    @JDavis-pz4bv Рік тому

    I believe you also needed to check the device and then assign the profile in Intune. Then make sure device has a timestamp under "Last Contacted". Will not happen and configuration policies cant be assigned if profile is not assigned on that last page you had up.

  • @cyphernz
    @cyphernz Рік тому

    Whats the process for moving an existing managed device from another mdm server eg Apple Profile Manager to Intune? Would it be, 1. Assign mdm server as intune in ABM. 2, assign the device an enrollment profile in intune. 3, reset the device

    • @theCMC
      @theCMC  Рік тому +2

      You can have multiple mdm servers in a single ABM registration and switch between them by reassigning the device. You will need to delete the device from mdm 1 service and wipe the device to enroll into mdm 2

    • @cyphernz
      @cyphernz Рік тому +2

      @@theCMC nice one thanks looking forward to the rest of your series

  • @jackgoff4859
    @jackgoff4859 Рік тому

    "This profile can only be installed on a Supervised device" - how can it be a supervised device before even enrolling it and setting it up as supervised?

    • @theCMC
      @theCMC  Рік тому

      Jack thanks, if I said that your right it has to become supervised to take advantage of the extra controls. From Apple website:
      Supervision gives educational institutions and businesses greater control over the devices they own. With supervision, your administrator can apply extra restrictions, such as turning off AirDrop or preventing access to the App Store. It also provides additional device configurations and features, such as silently updating apps or filtering web usage.
      By default, your iPhone or iPad isn’t supervised. Supervision can only be turned on when setting up a new device. If your iPhone or iPad isn’t currently supervised, your administrator has to completely erase your device to set up supervision.

  • @chriscondy-pollett4312
    @chriscondy-pollett4312 Рік тому

    When I try login to apple business manager and press devices after following your steps. I get "Add you Apple Customer Numbers or Reseller Numbers now or later to manage your devices here." Is there a way around this or have I done something wrong?

    • @theCMC
      @theCMC  Рік тому

      Chris it sounds like you don’t have the correct ABM management permissions

  • @AbdulManan-rc3rg
    @AbdulManan-rc3rg 11 місяців тому

    how I can add Apple TV in ABM by app configurator

    • @theCMC
      @theCMC  11 місяців тому

      @AbdulManan-rc3rg I belive you can add Apple TV into ABM using the configurator app on a mac rather than using the iphone. You will need to connect the App-TV to the Mac

  • @TechTrailReviews
    @TechTrailReviews Рік тому

    Hi there. Thanks for sharing this video. I have a comment regarding the error message that showed during enrollment. First of all, I received the same error and my device did not apear in ABM just magically. The problem was happening due the wi-fi configuration failed to setup on the iPad. In order to fix the issue the user must access the iPad device and manually connect to the prefered wi-fi network. After that proceed with the enrollment. In this case there will be no error and the device will show up in ABM successfully. Thank you!

    • @andym8148
      @andym8148 Рік тому

      Hi can you explain in more detail please? I also got the same error.

    • @TechTrailReviews
      @TechTrailReviews Рік тому +2

      @@andym8148 hi there. You can skip the Wi-Fi profile as for some reason it doesn't work anyways. But at the step when the iPad resets to start the configuration you have to manually enter the Wi-Fi ssid credentials so the iPad connects to the Wi-Fi and proceed with the enrollment. I hope that helps.

    • @andym8148
      @andym8148 Рік тому +1

      @@TechTrailReviews thanks I got this working in the end, the devices need a valid wifi connection to connect to so by adding a wifi profile that can connect to a valid wifi network it works, the devices are then prepared and they connect to the wifi network and then connect to ABM to add themselves to ABM

    • @dslfreak69
      @dslfreak69 Рік тому

      when enrolling an ipad, i got this error the first time, didnt show up in ABM, did it again, no errors, showed up... why? no clue.. but it worked lol

  • @omgitsmis_kitty
    @omgitsmis_kitty Рік тому

    When I added with the Apple Configurator, it seems like it times out and doesn’t even configured correctly. I hate this.

    • @theCMC
      @theCMC  Рік тому

      Can be fiddly sometimes. That’s why I recommend using configurator on the iPhone

  • @LumpyZelan
    @LumpyZelan Рік тому

    The error at 7:05 (0x80ef 33007) is caused by the device's Internet connection. The device must be connected to the Internet during configuration with Configurator. Don't forget to enter the SSID, security type and password in the WiFi profile.

    • @theCMC
      @theCMC  Рік тому +1

      Thanks @lumpyzelan

    • @auzland152
      @auzland152 Рік тому

      It looks like the wifi profile won't add because the iPad is not being activated based on unchecking that option during the configurator preparation. The wifi profile works fine if you instead check/enable the activation/enroll check box, so what is the solution here?

    • @royal0cean27
      @royal0cean27 8 місяців тому

      You can also enable Internet Sharing on the Mac to share its internet connection to the connected iOS device. This eliminates the error for me altogether and without this enabled, I was not able to get devices added to ABM. Only with the WiFi profile and Internet Sharing enabled was I able to get any to add successfully.

  • @gabrielluizbh
    @gabrielluizbh 16 днів тому

    Does your mac device to which Apple Configurator App has been installed have to be registered with Apple Business Manager or not?

  • @JosePintoRibeiro
    @JosePintoRibeiro 3 місяці тому

    screen is unreadable even in HD. I am on a iMac Pro.

    • @theCMC
      @theCMC  3 місяці тому +1

      Jose, I’m planning on updating this video which will improve the presentation of this.

  • @M365tunes
    @M365tunes Рік тому

    Too notch content ❤

    • @theCMC
      @theCMC  Рік тому

      Thanks Spitzer

  • @albertomartin70
    @albertomartin70 Рік тому +2

    Why some call it Apple Business Manager, others Apple Business Essentials… no one know how to explain it simple for people trying to understand the “Essential” part of it… Apple said that “AB Essential” is for people that are not IT but have few employees and that it should be easy… it is far from it…

    • @royal0cean27
      @royal0cean27 8 місяців тому +1

      Apple Business Manager is a free service for businesses to manage their Apple accounts and devices. Apple Business Essentials is a paid Mobile Device Management service (MDM). Similar to Jamf, Mosyle, Intune, etc. ABM is required for any MDM managing Apple devices. ABE is a paid MDM.

  • @jayp.69
    @jayp.69 Рік тому

    How ppl love apple is beyond me.. Look at all this shit you have to do to just configure a stupid phone. And God forbid you don't have a shitty MacBook laying around for this.

    • @theCMC
      @theCMC  Рік тому

      It’s not really the chosen option in a business or enterprise environment