Debunking the Retail Apocalypse Myth with ConnexFM | Elevating Brick & Mortar S3 | EP12

Find us on our website: servicechannel.com/podcast/
Debunking the Retail Apocalypse Myth with Bill Yanek, CEO of ConnexFM
Bill discusses the rise of smart facilities, the importance of expanding your network, and why the retail apocalypse isn’t as close as everyone says it is.
Welcome to Elevating Brick and Mortar.
A podcast about how operations and facilities drive brand performance.
On today’s episode, we talk with Bill Yanek, CEO of ConnexFM. ConnexFM is an association that empowers multi-site facilities management professionals to make informed business decisions, enhance their company’s brand and advance their careers.
Guest Bio:
Bill is an experienced Chief Executive Officer with a history of leading associations. He’s skilled in Business Planning, Management, Business Development, Marketing Strategy, and Organizational Development. Bill earned his Juris Doctor (J.D.) from University of Kansas School of Law.
Guest Quote:
“I do think that we're turning the corner on this retail apocalypse. I think the next generation of bricks and mortar real estate, it's exciting. And the integration of technology into smart facilities.” - Bill Yanek
TIMESTAMPS
00:00 - Intro
01:19 - About ConnexFM
02:48 - Bill’s journey
05:32 - Having an impact on the industry
12:38 - Considering smart facilities
18:04 - The industry’s PR problem
21:40 - Industry trends
28:11 - Is there a retail apocalypse?
38:53 - Why you should build your network
44:35 - Where to find Bill
SPONSOR:
ServiceChannel brings you peace of mind through peak facilities performance.
Rest easy knowing your locations are:
Offering the best possible guest experience
Living up to brand standards
Operating with minimal downtime
ServiceChannel partners with more than 500 leading brands globally to provide visibility across operations, the flexibility to grow and adapt to consumer expectations, and accelerated performance from their asset fleet and service providers.
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