Ask LG: How to connect your LG aircon to your ThinQ app?

Поділитися
Вставка
  • Опубліковано 28 жов 2024

КОМЕНТАРІ • 89

  • @rajeshkumarverma3778
    @rajeshkumarverma3778 6 місяців тому +12

    Where is the wifi password given??

    • @LGPhilippines
      @LGPhilippines  6 місяців тому

      Hi there, @rajeshkumarverma3778! If you need further assistance, please send us a private message on our official Facebook page: facebook.com/LGPhilippines . Our team will be available to assist you shortly. Thank you!

    • @TravelPostcards
      @TravelPostcards 2 місяці тому

      Usless ​@@LGPhilippines

  • @qualitytraders5333
    @qualitytraders5333 7 місяців тому +2

    My AC came with a manual listing 10 models each for the indoor and outdoor units. It refers to a "manual in the WiFi module". There's nothing about a WiFi module. The official LG video says "Make sure your unit is WiFi enabled but it doesn't explain how to do that. Besides the WiFi issue thare are many "Optional" functions and not all remotes are the same. How complicated can you make something simple?

    • @LGPhilippines
      @LGPhilippines  7 місяців тому

      Hi, @qualitytraders5333! For further assistance, please send us a PM on our official Facebook page: facebook.com/LGPhilippines , and our team will attend to you shortly. Thank you!

  • @kinangeagle133
    @kinangeagle133 6 місяців тому

    Does the thinq app enable smart home assistant’s like Alexa and google home to turn on my LG split types?

    • @LGPhilippines
      @LGPhilippines  6 місяців тому

      Hi, @kinangeagle133! For additional support, kindly send us a private message on our official Facebook page: facebook.com/LGPhilippines . Our team will be ready to assist you shortly. Thank you!

  • @PopQuizGalore-2024
    @PopQuizGalore-2024 6 місяців тому

    Hello, I just want to ask how to turn on the backlight of the AC remote.

    • @LGPhilippines
      @LGPhilippines  6 місяців тому

      Hi there, @PopQuizGalore-2024! If you need further assistance, please send us a private message on our official Facebook page: facebook.com/LGPhilippines . Our team will be available to assist you shortly. Thank you!

  • @russelvicente9650
    @russelvicente9650 10 місяців тому +1

    can you make it as a repeater / wifi extender?

    • @LGPhilippines
      @LGPhilippines  10 місяців тому

      Hi there, @russelvicente9650! For further assistance, kindly send us a PM on our official Facebook page: facebook.com/LGPhilippines and our team will attend to you shortly. Thank you!

  • @carmmontemonyo6653
    @carmmontemonyo6653 Рік тому +1

    Question does LG HSN12ISY has wifi indicator light on on the indoor Unit panel ..just like on the video

    • @LGPhilippines
      @LGPhilippines  Рік тому

      Hi there! Allow us to assist you on this. Kindly send us a PM on our official Facebook page: facebook.com/LGPhilippines and our team will attend to you shortly. Thank you!

    • @roschellyang2041
      @roschellyang2041 Рік тому

      ​@@LGPhilippines what is pm 1.5

  • @josemarifederio4325
    @josemarifederio4325 Рік тому +1

    Hi, My LG AC got disconnected on my LGThinq app right after power interruption, it was already repaired by the LG technician. but suddenly, power interruption happen again 3 days after the repair by the technician, and the issue re-occur and not able to connect again. is there a possibility that this newly purchase unit has a defect in wifi chip? because if we request for a visit and the technician still do the same troubleshooting,, then its not about the connection anymore, its about the hardware itself. I hope i got a reply for this . thanks .

    • @LGPhilippines
      @LGPhilippines  Рік тому

      Hi there! Allow us to assist you on this. Kindly send us a PM on our official Facebook page: facebook.com/LGPhilippines and our team will attend to you shortly. Thank you!

    • @TheVeganVicar
      @TheVeganVicar Рік тому

      Was the issue resolved?

    • @sambae6659
      @sambae6659 Рік тому +1

      UP FOR THIS

  • @watchmc950
    @watchmc950 2 місяці тому

    I would like to be able to control it with the iPhone's SIRI voice assistant for that you have to add it to Apple HomeKit which I can't do, it's very annoying to have to open your application every time

    • @LGPhilippines
      @LGPhilippines  2 місяці тому

      Hello! If you need further assistance, please send us a private message on our official Facebook page: facebook.com/LGPhilippines . Our team will be available to assist you shortly. Thank you!

  • @mikacharlotte7195
    @mikacharlotte7195 7 місяців тому

    Lg my conditoner doesn't work i did hold jet mode and fans at the same time like you said it had thin q

    • @LGPhilippines
      @LGPhilippines  7 місяців тому

      Hi, @mikacharlotte7195! For further assistance, please send us a PM on our official Facebook page: facebook.com/LGPhilippines , and our team will attend to you shortly. Thank you!

  • @jessahbulacan9271
    @jessahbulacan9271 Рік тому +1

    Hi, my LG AC’s wifi isn’t working anymore after some power interruption. What should I do to troubleshoot? Thanks

    • @LGPhilippines
      @LGPhilippines  Рік тому

      Hi there! Allow us to assist you on this. Kindly send us a PM on our official Facebook page: facebook.com/LGPhilippines and our team will attend to you shortly. Thank you!

    • @TheVeganVicar
      @TheVeganVicar Рік тому

      @@LGPhilippines Is it possible to connect one airconditioner to more than one device/smartphone?

    • @LGPhilippines
      @LGPhilippines  Рік тому

      ​@TheVeganVicar Hi there! Allow us to assist you with this. Kindly send us a PM on our official Facebook page: facebook.com/LGPhilippines and our team will attend to you shortly. Thank you!

  • @karenkatigbak5080
    @karenkatigbak5080 6 місяців тому

    hello LG
    please help i cannot connect my inverter aircon to thinq app
    wifi has no connection
    what will i do?

    • @LGPhilippines
      @LGPhilippines  6 місяців тому

      Hi, @karenkatigbak5080! For additional support, kindly send us a private message on our official Facebook page: facebook.com/LGPhilippines . Our team will be ready to assist you shortly. Thank you!

  • @justinebunkor8762
    @justinebunkor8762 5 місяців тому

    Hello. I got a 2024 model LG dual inverter aircon, I'd like to know if it is wifi compatible. ISC13EN/EU TD1

    • @LGPhilippines
      @LGPhilippines  5 місяців тому

      Hello, @justinebunkor8762! If you need further assistance, please send us a private message on our official Facebook page: facebook.com/LGPhilippines . Our team will be available to assist you shortly. Thank you!

  • @sambae6659
    @sambae6659 Рік тому

    Hi, is it possible to connect 2 devices in lg dual inverter aircon? my phone was lost and I can't connect my new phone to our AC because my aircon was already connected to other devices.
    I hope you response to my question. 🙏

    • @LGPhilippines
      @LGPhilippines  Рік тому +1

      Hi there, @sambae6659! For further assistance, kindly send us a PM on our official Facebook page: facebook.com/LGPhilippines and our team will attend to you shortly. Thank you!

    • @b-to5cf
      @b-to5cf 7 місяців тому

      The issue resolved?

  • @aplus9906
    @aplus9906 5 місяців тому

    Hi, am I able to do this on HSN24IBA?

    • @LGPhilippines
      @LGPhilippines  5 місяців тому

      Hello! If you need further assistance, please send us a private message on our official Facebook page: facebook.com/LGPhilippines . Our team will be available to assist you shortly. Thank you!

  • @petercueto4759
    @petercueto4759 2 роки тому

    What if the unit is HSN09ISW does it have a wifi or just the ThinQ icon will show?

    • @LGPhilippines
      @LGPhilippines  2 роки тому

      Hi there! Allow us to assist you on this. To speak to an LG representative, kindly send us a PM on the official LG Facebook page: facebook.com/LGPhilippines . Thank you!

  • @tedcastro6500
    @tedcastro6500 5 місяців тому

    LG ac model HS-09ISS has wifi support?

    • @LGPhilippines
      @LGPhilippines  5 місяців тому

      Hi, @tedcastro6500! If you need further assistance, please send us a private message on our official Facebook page: facebook.com/LGPhilippines . Our team will be available to assist you shortly. Thank you!

  • @ellekookie6634
    @ellekookie6634 Рік тому

    Enable location service but there is no button on my settings to on location settings for lg thiq app. Pls help

    • @LGPhilippines
      @LGPhilippines  Рік тому

      Hi there! Allow us to assist you on this. Kindly send us a PM on our official Facebook page: facebook.com/LGPhilippines and our team will attend to you shortly. Thank you!

  • @FeelingKikay
    @FeelingKikay 10 місяців тому

    Can I control this even I'm not home?

    • @LGPhilippines
      @LGPhilippines  10 місяців тому

      Hi there, @FeelingKikay! For further assistance, kindly send us a PM on our official Facebook page: facebook.com/LGPhilippines and our team will attend to you shortly. Thank you!

  • @aldream801
    @aldream801 Рік тому

    do HS-18ISP model have wifi to connect it to the app? thanks

    • @LGPhilippines
      @LGPhilippines  Рік тому

      Hi there! Allow us to assist you on this. Kindly send us a PM on our official Facebook page: facebook.com/LGPhilippines and our team will attend to you shortly. Thank you!

  • @jaynus08
    @jaynus08 Рік тому

    ayaw mag open yung wifi sa AC unit kahit press yung button sa remote, need ko na ba tumawag ng service warranty? wala pang 2 months yung unit.

    • @LGPhilippines
      @LGPhilippines  Рік тому

      Hi there! Allow us to assist you on this. Kindly send us a PM on our official Facebook page: facebook.com/LGPhilippines and our team will attend to you shortly. Thank you!

  • @kennardmacaraeg4637
    @kennardmacaraeg4637 6 місяців тому

    What if my LG Standard Dual Inverter IBA series doesn't have wifi?

    • @LGPhilippines
      @LGPhilippines  6 місяців тому

      Hi there, @kennardmacaraeg4637! If you need further assistance, please send us a private message on our official Facebook page: facebook.com/LGPhilippines . Our team will be available to assist you shortly. Thank you!

  • @wanderingruru
    @wanderingruru 6 місяців тому

    After power interruption, wifi cannot be enabled again to my ac unit.

    • @LGPhilippines
      @LGPhilippines  6 місяців тому

      Hi there, @johnatienza1017! If you need further assistance, please send us a private message on our official Facebook page: facebook.com/LGPhilippines . Our team will be available to assist you shortly. Thank you!

  • @gelojayoma7715
    @gelojayoma7715 Рік тому

    the WiFi icon in AC is noy Showing

    • @LGPhilippines
      @LGPhilippines  Рік тому

      Hi there! Allow us to assist you on this. Kindly send us a PM on our official Facebook page: facebook.com/LGPhilippines and our team will attend to you shortly. Thank you!

  • @dibbiesnow9896
    @dibbiesnow9896 Рік тому

    Hi. I cant seem to turn on the wifi of my aircon. Any help pls?

    • @LGPhilippines
      @LGPhilippines  Рік тому

      Hi there! For further assistance, kindly send us a PM on our official Facebook page: facebook.com/LGPhilippines and our team will attend to you shortly. Thank you!

  • @tibayaneva
    @tibayaneva 6 місяців тому

    Help lang po pano po ibabalik sa 16 to 20 ang display nka 60 po sya pero sa remote 16, pls help ano po i press ko sa remote im using lg dual inverter 1.5 split type

    • @LGPhilippines
      @LGPhilippines  6 місяців тому

      Hi there, @tibayaneva! If you need further assistance, please send us a private message on our official Facebook page: facebook.com/LGPhilippines . Our team will be available to assist you shortly. Thank you!

  • @slimshegsy
    @slimshegsy 8 місяців тому

    How do I know if my model has WiFi?

    • @LGPhilippines
      @LGPhilippines  8 місяців тому

      We're sorry to hear that, @slimshegsy! For further assistance, please send us a PM on our official Facebook page: facebook.com/LGPhilippines , and our team will attend to you shortly. Thank you!

  • @theanselmonetwork5093
    @theanselmonetwork5093 Рік тому

    Yung sa amin kabibili lang namin ayaw mag on ang wifi walang umiilaw na wifi bakit kaya lahat na ginawa ko. May sira kaya ang unit namin?

    • @LGPhilippines
      @LGPhilippines  Рік тому

      Hi there! Allow us to assist you on this. Kindly send us a PM on our official Facebook page: facebook.com/LGPhilippines and our team will attend to you shortly. Thank you!

  • @CrazyexplorerJen19
    @CrazyexplorerJen19 Рік тому

    Hi bought my lg ac dual inverters 2 weeks ago ..ayaw po mgconnect ok namn ang cgnal ng wifi namin .

    • @LGPhilippines
      @LGPhilippines  Рік тому

      Hi there! For further assistance, kindly send us a PM on our official Facebook page: facebook.com/LGPhilippines and our team will attend to you shortly. Thank you!

  • @abegaillarida8972
    @abegaillarida8972 Рік тому

    same sa ac ko nagamit ko 2weeks tas kahapon wala na connection sa wifi nireset na din yung item

    • @LGPhilippines
      @LGPhilippines  Рік тому

      Hi there! Allow us to assist you on this. Kindly send us a PM on our official Facebook page: facebook.com/LGPhilippines and our team will attend to you shortly. Thank you!

  • @ivangalarosa3183
    @ivangalarosa3183 5 місяців тому

    Hi where can i see the password

    • @LGPhilippines
      @LGPhilippines  5 місяців тому

      Hi there, @ivangalarosa3183! If you need further assistance, please send us a private message on our official Facebook page: facebook.com/LGPhilippines . Our team will be available to assist you shortly. Thank you!

  • @chienapunay6767
    @chienapunay6767 2 роки тому +1

    Hello po maam☺️ new sub. injoy watching po💚

  • @alfredmarkagayon2249
    @alfredmarkagayon2249 Рік тому

    Same din s akin..after 1 month, bigla nlng ndisconnect then dko na ma on ung wifi...

    • @LGPhilippines
      @LGPhilippines  Рік тому

      Hi there! Allow us to assist you on this. Kindly send us a PM on our official Facebook page: facebook.com/LGPhilippines and our team will attend to you shortly. Thank you!

  • @marithestrera2805
    @marithestrera2805 2 роки тому +1

    Hi host I'm a new subscriber and support u here from cebu

  • @snehalbelsare5864
    @snehalbelsare5864 3 місяці тому

    My Ac Is not connecting

    • @LGPhilippines
      @LGPhilippines  3 місяці тому

      Hello, @snehalbelsare5864! If you need further assistance, please send us a private message on our official Facebook page: facebook.com/LGPhilippines . Our team will be available to assist you shortly. Thank you!

  • @emmanm5633
    @emmanm5633 Рік тому

    san po mkkta ung rouiter password?

    • @LGPhilippines
      @LGPhilippines  Рік тому

      Hi there! Allow us to assist you on this. Kindly send us a PM on our official Facebook page: facebook.com/LGPhilippines and our team will attend to you shortly. Thank you!

  • @francismagadan5152
    @francismagadan5152 Місяць тому

    Pano pag ayaw mag on ng icon ng wifi

    • @LGPhilippines
      @LGPhilippines  Місяць тому

      Hello! If you need further assistance, please send us a private message on our official Facebook page: facebook.com/LGPhilippines . Our team will be available to assist you shortly. Thank you!

  • @denisedimapindan3367
    @denisedimapindan3367 Рік тому

    Bkt ayw lumabas ng wifi

    • @LGPhilippines
      @LGPhilippines  Рік тому

      Hi there! Allow us to assist you on this. Kindly send us a PM on our official Facebook page: facebook.com/LGPhilippines and our team will attend to you shortly. Thank you!

  • @prevail4ll
    @prevail4ll 3 місяці тому

    Doesn't work, can't connect.

    • @LGPhilippines
      @LGPhilippines  3 місяці тому

      Hello, @prevail4ll! If you need further assistance, please send us a private message on our official Facebook page: facebook.com/LGPhilippines . Our team will be available to assist you shortly. Thank you!

  • @snehalbelsare5864
    @snehalbelsare5864 3 місяці тому

    I have a Lg Washing Machine

    • @LGPhilippines
      @LGPhilippines  3 місяці тому

      That's great to hear, @snehalbelsare5864! Thanks for supporting LG!

  • @Puru719
    @Puru719 Рік тому

    Nothing is happing after pushing 2 buttons together just a blink with no icon or 3 seconds Wi-Fi button only showing in resort but not in ac

    • @LGPhilippines
      @LGPhilippines  11 місяців тому

      Hi there, @Puru719! For further assistance, kindly send us a PM on our official Facebook page: facebook.com/LGPhilippines and our team will attend to you shortly. Thank you!

  • @KuyaElvies
    @KuyaElvies 4 місяці тому

    Magulo

    • @LGPhilippines
      @LGPhilippines  4 місяці тому

      Hello, @KuyaElvies! If you need further assistance, please send us a private message on our official Facebook page: facebook.com/LGPhilippines . Our team will be available to assist you shortly. Thank you!

  • @chelsyb.1255
    @chelsyb.1255 Рік тому

    where can i see the password

    • @LGPhilippines
      @LGPhilippines  Рік тому

      Hi there! Allow us to assist you on this. Kindly send us a PM on our official Facebook page: facebook.com/LGPhilippines and our team will attend to you shortly. Thank you!