Really appreciate how clear and methodical you are Heather! Here is an issue I have been trying to solve, I created a "Shared booking page" and created 4 services. However, when someone sends to me a request for a Teams Meeting & I accept, this time slot is not removed or grayed out as unavailable in my booking page. So someone could actually book an appointment with me while I already have one scheduled. I've noticed there are 2 calendars, one that is associated with my Outlook account and a 2nd with the Shared booking page. They do not blend together. Does this make sense? I am beginning to think I should only use Personal booking page. Currently, I am a company of 1. Thank you, in advance for any help!
Hi, this is perplexing because when I tested it again today booking a meeting on my Outlook calendar takes the time slot off my bookings calendar. To be clear though what happens is, if I book a call with you at 10 AM on my personal calendar it shows my time as busy. Then if I go to my bookings page where a coworker/customer would book time they will not see 10 AM as a slot, so the customer cannot double book my time. The tricky thing you alluded to is that if you go to the booking calendar it may not show that you have a personal appointment so it looks like the time slot is open. What is happening is Bookings and your Personal Calendar are talking to each other for the free/busy data. The sync to your personal calendar only goes one way. From booking to personal calendar. I hope that makes sense.
In my opinion, it is very useful within a company if you set up the expectation with your coworkers about how they will get time on your calendar. The office hours example was something I really did with my coworkers because otherwise I would spend all day answering questions and not getting other tasks done 😊 Since you mentioned shared calendars; if you are looking to use bookings for a group of people, the shared bookings page may be a good ideas so that you can set up one page for the whole team vs each person setting up an individual page.
What type of Meeting would you set up for personal bookings?
Really appreciate how clear and methodical you are Heather! Here is an issue I have been trying to solve, I created a "Shared booking page" and created 4 services. However, when someone sends to me a request for a Teams Meeting & I accept, this time slot is not removed or grayed out as unavailable in my booking page. So someone could actually book an appointment with me while I already have one scheduled. I've noticed there are 2 calendars, one that is associated with my Outlook account and a 2nd with the Shared booking page. They do not blend together. Does this make sense? I am beginning to think I should only use Personal booking page. Currently, I am a company of 1.
Thank you, in advance for any help!
Hi, this is perplexing because when I tested it again today booking a meeting on my Outlook calendar takes the time slot off my bookings calendar. To be clear though what happens is, if I book a call with you at 10 AM on my personal calendar it shows my time as busy. Then if I go to my bookings page where a coworker/customer would book time they will not see 10 AM as a slot, so the customer cannot double book my time. The tricky thing you alluded to is that if you go to the booking calendar it may not show that you have a personal appointment so it looks like the time slot is open.
What is happening is Bookings and your Personal Calendar are talking to each other for the free/busy data. The sync to your personal calendar only goes one way. From booking to personal calendar. I hope that makes sense.
Hi, is this useful also within a company? Or is it better to schedule a meeting using shared calendar?
In my opinion, it is very useful within a company if you set up the expectation with your coworkers about how they will get time on your calendar. The office hours example was something I really did with my coworkers because otherwise I would spend all day answering questions and not getting other tasks done 😊
Since you mentioned shared calendars; if you are looking to use bookings for a group of people, the shared bookings page may be a good ideas so that you can set up one page for the whole team vs each person setting up an individual page.
@@HeatherMajors thanks for your reply 👍