Jonathan! Thanks a lot for this tutorial. We solved a whole problem in my business with a meeting room. Now everything is through Microsoft Bookings and we are using it every day of the year.
Thanks for your video! I'm using this tutorial to create a consultation booking for my team. This is one of the best videos I've seen explaining how to set up Microsoft Bookings.
Thanks for the awesome video! Quick question... If you want the attendees to be 1 person, but can only have 15 people maximum ber booking time slot, how do you do that?
I have used Calendly and MS Bookings is better. I especially like the integration with Outlook (natural expectation from MS) and other apps. Thanks for your comprehensive tutorial. 😊
Thank you for this video! It's easy to follow and really helpful. I can't wait to check out your other videos now that I have found you! :) I love when things can be automated and was so happy to see you present the follow up email feature in Bookings. In testing it out, I've noticed that in the email the customer receives it reads "You have an upcoming booking" after their name and then "Appointment reminder". I'm confused as this seems out of place for a follow-up email that is sent after the booking has taken place and I can't see where I can edit either of these. You obviously have a much better understanding of Microsoft products and IT than me! Do you know where I can change this or have any suggestions as to what might be happening, please??
Great video Jonathan! Your explanations are so clear and straight to the point....love your videos! One question, is there a way to show Monday as first day of the week in my public Booking page? Thank you!!
If you have say 10 employees all with availability how does the booking tool choose who to allocate and is there an algorithm so that opportunities are fairly spread or is it random e.g could someone get 3 or 4 bookings in a row or would it share them out?
Hi Jonathan! I have been looking at your videos since i started as M365 admin. Very helpful man! I have a question, you said that you were away for Monday 22. From a user point of view, where would i need to "put away"? In which calendar?
thank you for this wonderful video. was able to create my booking page quickly. is there a way to confirm the booking first before it gets to my calendar rather than automatically blocking off the time?
I was about to purchase Calendly or tidycal, now I certainly don't want to anymore, thank you for the video! The only question I'm pondering on now: How can I integrate MS Bookings into my wordpress based website? I don't want to have my clients to leave my website or to open the bookings page in a new tab.
How do you set up one page with multiple time increment choices? Meaning, not only 30 mins. They can choose 30 mins, 45 mins, or 1 hour. I don't want the only option to be restricted to 30 mins. I shouldn't have to set up 3 Demo Meetings just to have 3 different time lengths. Make sense? And apparently it's stuck as solid white? No background colors? Thanks!
Hello! This looks great! Say I wanted to allow people to book into training sessions. Is there a way to limit the amount of people that can book/join any one session?
Yes, when you CREATE the service, you can specify a number for the field "Maximum Number of Attendees". Careful though, this max number cannot be modified after creating a service.
Interested in knowing if I can add a required cell for customers to add their phone number when booking an appointment through MY PERSONAL bookings page. Thanks for the help.
Hi Jonathan, thank you so much for your video. I have a question about a problem we have been running into. At my company, we have two rooms where clients can book time slots for themselves, and I made two separate booking pages for the two rooms. However, microsoft calendar I guess is just using one calendar for both. What ends up happening is, when a client books Room A for 3pm, the calendar will show that Room B is booked for that same time slot. It doesn't show up as available for the Room B booking, even though it is. How do I make it so that it is two independent rooms being booked in my calendar? This has been very difficult to deal with, and we cannot have as many bookings as we can. I'd appreciate any tips or help with this issue. Thank you!
thanks for the video ... but I was wondering is there a way that one could customize the availability hours without it being recurring ( for example in personal booking page when you set the start and ending date it automatically obliges but in shared booking page it doesn't...So is there any way to fix it?)
@@NQamr Hi, it is very easy and effective. Simply set up Services as your rooms like room1 bldg.1 flr.2 etc. and assign mocked staff to each room. You can customize look and feel to reflect your organization and etc. and let people in your org access thorugh provided link or let them download and install MS booking app. MS Booking take care of the secrutity and administration things like access control allowed for people under your organization domain only or open to public.
I need help with an MS Bookings issue that’s driving me crazy, and I keep finding myself on UA-cam hoping that one of your videos will solve it. Any chance you could tell me you know how to create a bookings page for a 365 group?
Question. I like the idea of this and plan to use it. It's only me, there is no one else. Would this integrate with my existing calendar, or would this be a separate calendar? Ops, just saw the comment below. Thanks. By the way, I love your videos and plan to do a deep dive over the weekend.
Hello. I want something specific about booking. I have a shop where people can online arrange appointments. Τhere are two positions that work in the morning and in the afternoon. When one of my employees has scheduled leave i want to close the appointments for his/her position. Now i have to enter each day and close e.g the afternoon appointments. Is there any script or something i can use to close e.g 1-15 July only the afternoon appointments for position 2? If i choose to close 1-15 July from 13.00 to 21.00, booking close day appointments also from 2 to 15 July. I'm looking forward for your answer. Thank you!!
When booking a meeting using Microsoft Bookings, can the user add themselves + additional emails of people who should attend the meeting. Say for example this was a meeting for a discovery call, and I want to go to that call with a teammate of mine... can I CC them, or add their email to the invite as well as mine?
How do I check whether or not colleagues are available on a certain time using Microsoft Bookings if they also have a Business Outlook agenda? Does Microsoft Bookings pick up on this if both colleagues are in the same shared Bookings page?
Really helpful and great beard btw😉 I never use Teams, is there a way to change it so that the person has to pick Zoom or In person when they book? Also, are people only seeing the available times and not my other appointments ? Thanks!!
Thanks! There is no integration between Bookings and Zoom. You could create a service and have the default as In Person and not online? But people can’t choose. I hope that helps… abit
There is an option for 'Location' so you can have the Zoom Link in there.. You could set up two different links and label them as 'In Person Meetings' and 'Zoom Meetings'. When a slot gets booked on one link, it won't be available on the other link.
@@bearded365guy This feature is what's holding me back from using Bookings vs. Calendly. I could save my company $500/mo by stopping our Calendly subscription but I can't move it forward for something as basic as choosing which virtual meeting URL I wish to use. Even Outlook has corrected this and allows other virtual conferencing software to be used as the default meeting type.
Hi Jonathan, when appointment schedulers book appointments, they are set in my current time zone as opposed to their own. Do you know if there is a way to fix this?
On a shared event, if you select not to allow customers to choose a particular staff for booking, how does Outlook assign the booking? Is it on the same round-robin format as Calendly i.e. whoever is free + whoever has seen fewer of these events? I want to ensure it gives fair distribution of events to our staff. Thanks if anyone knows.
Hi Jonathan, would you or any of the guys in the comments here know how to edit or disable the confirmed booking email that is sent out automatically when a booking is created? Thanks for your help!
I have a question... When you set the price, how you can link you payment gateway or how to get the amount in your bank account? Thanks in advance and thanks for your video
Thanks for the great video. I have a recurring appointment that happens weekly, is there a way that I can delete one of the occurrences without deleting the whole series. I have one patient who has a weekly sessions for 1 month, but he wants to cancel one appointment only. is this possible and how please? Thanks
I've not seen a recurring booking feature, though there are requests for it on Microsoft's feedback portal. You could, in theory, create individual bookings on a recurring pattern using the Bookings API. Maybe have a manual flow that requests a start date and number of iterations then uses the API to iteratively create them. There are tutorials out there on using the Bookings API instead of the GUI.
I am trying to create a flow that when a booking is made/edited/cancelled, it flows to a sharepoint; then another flow triggers to update the bookings calendar event to a subject and body that I input based on sharepoint data. I can’t find an identifier to pull the specific event created to update it. SelfServiceAppointmentID doesnt work. Help??
Hi, you're video is fantastic and I got everything set up so quickly, thank you!! I am only using the personal booking as its just me and I can't seem to 1. find a book off button on the personal booking page or 2 when I book the time off, busy or away in outlook it still shows my appointment times as available on the bookings app. Please help!
Yes I'm using outlook for Mac, and it displays there. I'm using an iPhone and it displays there. Just not on a Mac calendar. So weird. All of Microsoft's other services push Calander events to Macs just fine. So weird.
I have a shared page for my job. Typically non-staff people can sign up for 2 volunteer shifts. Sometimes we randomly move the hours, so the default scheduling policy doesn't really work for me. Is there a way to simply add the dates and times I want to be bookable without having to use my calendar to set availability? I tried adding dates to the calendar tab, but they don't appear on the published bookings page.
You can add two unlicensed user accounts as staff (Guests) for your volunteer shifts, then add a bookable service for each of those shifts. You can then edit staff availability using either custom business hours (for regular availability) or by adding 'time off' (for ad hoc availability). I do the same for meeting room and hot desk bookings.
Hi John, The issue i am having with all these scheduling programs is that I am a shift worker so my availability changes daily. So I need a program that can do the following as an example..... Thurs 26/7 Avail, 6pm, 7pm, 8pm, 9pm Fri 28/7, Avail 6pm, 7pm Sat 29/7, Avail 8am to 8pm Sun 30/7 Not available at all I need something where I can provide availability per day, not day of the week or regular hours. From what I can see, it looks like MS Bookings can't do this. Would u pls clarify? Thanks, mate
@@sarahqureshi6884 I just found out 2 days ago, after 2-3 yrs of using Kartra and knew about their Calendar, that it can be used for my needs. I was under the impression Kartra's calendar scheduling system was not conducive to my lifestyle yet it is, so I am now using that instead as it is no extra cost to me and all under one umbrella, so to speak. If I need to change, I shall keep this in mind. Thanks for the reply 🙂
You need to change it week by week unfortunately. But most of the time you schedule a meeting within a few days not weeks ahead. You can also type it in the message but yeah....
I ended up learning I can use Kartra's Booking Scheduler, even with my differing work hours. 10to8, now a different name from memory were brilliant and if not the best in my opinion yet have since changed. Luckily Kartra's system now works for my lifestyle 🙂
@@bearded365guy on a group booking, as soon as someone signs up it sends a cancellation to the previously booked on attendees and creates a new booking just for the new client.
Jonathan! Thanks a lot for this tutorial. We solved a whole problem in my business with a meeting room. Now everything is through Microsoft Bookings and we are using it every day of the year.
Love that!
Thanks for your video! I'm using this tutorial to create a consultation booking for my team.
This is one of the best videos I've seen explaining how to set up Microsoft Bookings.
Thanks for the awesome video! Quick question... If you want the attendees to be 1 person, but can only have 15 people maximum ber booking time slot, how do you do that?
Dude you are funny. The best I have seen explain anything with MS stuff. Keep it up brother.
I have used Calendly and MS Bookings is better. I especially like the integration with Outlook (natural expectation from MS) and other apps. Thanks for your comprehensive tutorial. 😊
Is it difficult to switch from Calendly to bookings?
Thank you for this video! It's easy to follow and really helpful. I can't wait to check out your other videos now that I have found you! :) I love when things can be automated and was so happy to see you present the follow up email feature in Bookings. In testing it out, I've noticed that in the email the customer receives it reads "You have an upcoming booking" after their name and then "Appointment reminder". I'm confused as this seems out of place for a follow-up email that is sent after the booking has taken place and I can't see where I can edit either of these. You obviously have a much better understanding of Microsoft products and IT than me! Do you know where I can change this or have any suggestions as to what might be happening, please??
Thanks so much, i finally understand. only question - Can i block out lunch hour?... also how do I delete shared booking pages i made to test it out
Great video Jonathan! Your explanations are so clear and straight to the point....love your videos!
One question, is there a way to show Monday as first day of the week in my public Booking page? Thank you!!
Exactly what I was looking for to build out something for my firm.
SUPER !!! Thank you for taking the time to show us so well, easy and quick, THANKS!!!
Can I do specific dates rather than just a day of the week M-F and time? i.e 12/29 1-3p or 1/7 2-5p?
Hi Jonathan, great tutorial. It's possible for the staff to access the backend management pages (Calendar, etc)?
Thank you! Great tutorial
If you have say 10 employees all with availability how does the booking tool choose who to allocate and is there an algorithm so that opportunities are fairly spread or is it random e.g could someone get 3 or 4 bookings in a row or would it share them out?
Hi Jonathan! I have been looking at your videos since i started as M365 admin. Very helpful man!
I have a question, you said that you were away for Monday 22. From a user point of view, where would i need to "put away"? In which calendar?
hey man you changed my life !
thank you for this wonderful video. was able to create my booking page quickly. is there a way to confirm the booking first before it gets to my calendar rather than automatically blocking off the time?
No, I don’t think so!
This does happen, the initial calendar entry is marked as Tentative, until it is accepted, then becomes Busy.
I was about to purchase Calendly or tidycal, now I certainly don't want to anymore, thank you for the video! The only question I'm pondering on now: How can I integrate MS Bookings into my wordpress based website? I don't want to have my clients to leave my website or to open the bookings page in a new tab.
How do you set up one page with multiple time increment choices? Meaning, not only 30 mins. They can choose 30 mins, 45 mins, or 1 hour. I don't want the only option to be restricted to 30 mins. I shouldn't have to set up 3 Demo Meetings just to have 3 different time lengths. Make sense? And apparently it's stuck as solid white? No background colors? Thanks!
Awesome video thanks you.
Giving you a thumbs up for the beard alone. 👍
Hello! This looks great! Say I wanted to allow people to book into training sessions. Is there a way to limit the amount of people that can book/join any one session?
Yes, when you CREATE the service, you can specify a number for the field "Maximum Number of Attendees". Careful though, this max number cannot be modified after creating a service.
Great, I couldn’t find a way to shorten URL or embed on website without leaving the website booking page
Interested in knowing if I can add a required cell for customers to add their phone number when booking an appointment through MY PERSONAL bookings page. Thanks for the help.
Thanks for the video!
Can stripe/paypal be integrated into Bookings?
Unfortunately not.
@@bearded365guy is there a way to get payments for the meetings? other suppliers? other integrations? What about Azure communication services?
Hi Jonathan, thank you so much for your video. I have a question about a problem we have been running into. At my company, we have two rooms where clients can book time slots for themselves, and I made two separate booking pages for the two rooms. However, microsoft calendar I guess is just using one calendar for both. What ends up happening is, when a client books Room A for 3pm, the calendar will show that Room B is booked for that same time slot. It doesn't show up as available for the Room B booking, even though it is. How do I make it so that it is two independent rooms being booked in my calendar? This has been very difficult to deal with, and we cannot have as many bookings as we can. I'd appreciate any tips or help with this issue. Thank you!
thanks for the video ... but I was wondering is there a way that one could customize the availability hours without it being recurring ( for example in personal booking page when you set the start and ending date it automatically obliges but in shared booking page it doesn't...So is there any way to fix it?)
In a differnt way, I implement MS Booking as a conference room reservation system for my organization and it serve the purpose quite well!
Nice!
Can you please share details , I have multiple rooms , how can I achieve books of multiple spaces. In outlook I have setup rooms, equipment
@@NQamr Hi, it is very easy and effective. Simply set up Services as your rooms like room1 bldg.1 flr.2 etc. and assign mocked staff to each room. You can customize look and feel to reflect your organization and etc. and let people in your org access thorugh provided link or let them download and install MS booking app. MS Booking take care of the secrutity and administration things like access control allowed for people under your organization domain only or open to public.
@@hs1sey Hi there's i;ve done similar for a minibus but I'm having difficulties with staff seeing the already booked out time, any hints or tips?
I need help with an MS Bookings issue that’s driving me crazy, and I keep finding myself on UA-cam hoping that one of your videos will solve it. Any chance you could tell me you know how to create a bookings page for a 365 group?
is there any way to include a image/logo in the notification email body of msbooking?
Great video, thank you.
Hi Jonathan
Can more than one email address receive the meeting link in the booking application for the same booking?
Question. I like the idea of this and plan to use it. It's only me, there is no one else. Would this integrate with my existing calendar, or would this be a separate calendar? Ops, just saw the comment below. Thanks.
By the way, I love your videos and plan to do a deep dive over the weekend.
Thanks!
How did you get your currency to GDP mine is in Dollers?
Amazing video. Thank you so much. Subbed!
Thanks for the video! Did you say that bookings integrates with Outlook Calendar?
Yes it does
What is the difference between personal booking pages and shared booking pages.
I want to have a list that i can print of my daily bookings. Is that possible?
Hello. I want something specific about booking. I have a shop where people can online arrange appointments. Τhere are two positions that work in the morning and in the afternoon. When one of my employees has scheduled leave i want to close the appointments for his/her position. Now i have to enter each day and close e.g the afternoon appointments. Is there any script or something i can use to close e.g 1-15 July only the afternoon appointments for position 2? If i choose to close 1-15 July from 13.00 to 21.00, booking close day appointments also from 2 to 15 July. I'm looking forward for your answer. Thank you!!
When booking a meeting using Microsoft Bookings, can the user add themselves + additional emails of people who should attend the meeting. Say for example this was a meeting for a discovery call, and I want to go to that call with a teammate of mine... can I CC them, or add their email to the invite as well as mine?
How do I check whether or not colleagues are available on a certain time using Microsoft Bookings if they also have a Business Outlook agenda? Does Microsoft Bookings pick up on this if both colleagues are in the same shared Bookings page?
Really helpful and great beard btw😉 I never use Teams, is there a way to change it so that the person has to pick Zoom or In person when they book? Also, are people only seeing the available times and not my other appointments ? Thanks!!
Thanks! There is no integration between Bookings and Zoom. You could create a service and have the default as In Person and not online? But people can’t choose. I hope that helps… abit
There is an option for 'Location' so you can have the Zoom Link in there.. You could set up two different links and label them as 'In Person Meetings' and 'Zoom Meetings'. When a slot gets booked on one link, it won't be available on the other link.
Bookings has a PowerAutomate Connector triggered on create/update/cancel, you could create a flow to also create a Zoom meeting.
@@bearded365guy This feature is what's holding me back from using Bookings vs. Calendly. I could save my company $500/mo by stopping our Calendly subscription but I can't move it forward for something as basic as choosing which virtual meeting URL I wish to use. Even Outlook has corrected this and allows other virtual conferencing software to be used as the default meeting type.
Hi Jonathan, when appointment schedulers book appointments, they are set in my current time zone as opposed to their own. Do you know if there is a way to fix this?
Yep, I know this can be an issue. I’ll look into it
Check Booking Page > Region and Zone Settings
On a shared event, if you select not to allow customers to choose a particular staff for booking, how does Outlook assign the booking? Is it on the same round-robin format as Calendly i.e. whoever is free + whoever has seen fewer of these events? I want to ensure it gives fair distribution of events to our staff. Thanks if anyone knows.
Hi Jonathan, would you or any of the guys in the comments here know how to edit or disable the confirmed booking email that is sent out automatically when a booking is created? Thanks for your help!
I have a question... When you set the price, how you can link you payment gateway or how to get the amount in your bank account? Thanks in advance and thanks for your video
Payments have recently been removed 😕
@@bearded365guy Did you ever find a workaround solution? I'm thinking maybe the PowerAutomate Connector sending out a Stripe payment request.
Thanks for the great video. I have a recurring appointment that happens weekly, is there a way that I can delete one of the occurrences without deleting the whole series. I have one patient who has a weekly sessions for 1 month, but he wants to cancel one appointment only. is this possible and how please? Thanks
It looks to me like that wouldn’t be done in Bookings but directly in your Outlook calendar?
I've not seen a recurring booking feature, though there are requests for it on Microsoft's feedback portal. You could, in theory, create individual bookings on a recurring pattern using the Bookings API. Maybe have a manual flow that requests a start date and number of iterations then uses the API to iteratively create them. There are tutorials out there on using the Bookings API instead of the GUI.
I am trying to create a flow that when a booking is made/edited/cancelled, it flows to a sharepoint; then another flow triggers to update the bookings calendar event to a subject and body that I input based on sharepoint data. I can’t find an identifier to pull the specific event created to update it. SelfServiceAppointmentID doesnt work. Help??
If I change member of staff after creating a booking does the same link still work or a new one needs to be shared?
Awesome!
Hi, you're video is fantastic and I got everything set up so quickly, thank you!!
I am only using the personal booking as its just me and I can't seem to 1. find a book off button on the personal booking page or 2 when I book the time off, busy or away in outlook it still shows my appointment times as available on the bookings app. Please help!
We always use the personal bookings page because the My Bookings page is too limited
Is it included in the Microsoft 365 Basics too? At leasts it's what we can understand from the website
Yes!
Just a heads up that currently, Microsoft bookings meetings DO NOT show up on a calendar on a Mac computer. Making it useless for Mac users. :(
this is a Microsoft product , what did you expect , are you using Outlook on the Mac ?
Yes I'm using outlook for Mac, and it displays there. I'm using an iPhone and it displays there. Just not on a Mac calendar. So weird. All of Microsoft's other services push Calander events to Macs just fine. So weird.
I have a shared page for my job. Typically non-staff people can sign up for 2 volunteer shifts. Sometimes we randomly move the hours, so the default scheduling policy doesn't really work for me.
Is there a way to simply add the dates and times I want to be bookable without having to use my calendar to set availability? I tried adding dates to the calendar tab, but they don't appear on the published bookings page.
You can add two unlicensed user accounts as staff (Guests) for your volunteer shifts, then add a bookable service for each of those shifts. You can then edit staff availability using either custom business hours (for regular availability) or by adding 'time off' (for ad hoc availability). I do the same for meeting room and hot desk bookings.
How can I delete a booking page?
I wish it worked with Zoom. I find a lot of people do not like teams...so I use zoom.
My work hours are set from 8-5 however, when sending the scheduler, it shows me being available at 4 am, 430 am and so on... how do I fix this?
Go into availability options under edit service
Is it possible to book my tentative meetings as available times?
I didn't realise that Bookings did this ... I guess you could mark your Tentative meetings as Available?
Hi John,
The issue i am having with all these scheduling programs is that I am a shift worker so my availability changes daily. So I need a program that can do the following as an example.....
Thurs 26/7 Avail, 6pm, 7pm, 8pm, 9pm
Fri 28/7, Avail 6pm, 7pm
Sat 29/7, Avail 8am to 8pm
Sun 30/7 Not available at all
I need something where I can provide availability per day, not day of the week or regular hours. From what I can see, it looks like MS Bookings can't do this. Would u pls clarify? Thanks, mate
You can do that... just edit the timings on your link.
@@sarahqureshi6884 I just found out 2 days ago, after 2-3 yrs of using Kartra and knew about their Calendar, that it can be used for my needs. I was under the impression Kartra's calendar scheduling system was not conducive to my lifestyle yet it is, so I am now using that instead as it is no extra cost to me and all under one umbrella, so to speak. If I need to change, I shall keep this in mind. Thanks for the reply 🙂
You need to change it week by week unfortunately. But most of the time you schedule a meeting within a few days not weeks ahead. You can also type it in the message but yeah....
I ended up learning I can use Kartra's Booking Scheduler, even with my differing work hours. 10to8, now a different name from memory were brilliant and if not the best in my opinion yet have since changed. Luckily Kartra's system now works for my lifestyle 🙂
Isn't it now called virtual meetings?
No, it’s called Bookings
How can I delete the shared booking pages 😢
Delete the associated user account.
Why does it keep cancelling my bookings?
Not sure what’s going on there?!
@@bearded365guy on a group booking, as soon as someone signs up it sends a cancellation to the previously booked on attendees and creates a new booking just for the new client.
Hi Jonathan, is it possible to filter by patient and see their appointments for a period of time (I.e. one month)