Service Gap Model | Customer Gap | Knowledge Gap | Delivery Gap | Communication Gap

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[@rahulshankarchavan14]

I must tell you, you are genius and eloquent speaker. Who has in depth knowledge of what he is going to speak up 👌

[@dramitlal]

Thanks for your wonderful comment...

[@arpitgupta8711]

Bahut hi acche trah se explain kiya aapne
Mere traf se bahut hi jayda confusing tha lekin from the help of this video my confusion to be clear.... Thank you sir

[@upomaafroz1961]

Thank you for your lectures. I can’t b tell you how helpful it is

[@dramitlal]

thanks for watching. do share with other. now you can download all my notes for free on telegram channel t.me/skillics

[@Kumail_12]

Very well explained sir
Thank you 💖

[@faiz3346]

Very well explained 👍🏾

[@snehashiriyannavar2579]

Oh my god. Your explanations were amazing. Brainstorming😅

[@dramitlal]

Thanks for your valuable feedback ... you can join my telegram channel and download my notes for free
Link t.me/skillics

[@WordsofMouth]

Great sir find it very helpful ❤

[@dramitlal]

Glad to hear that

[@Ajitmotomania46]

Thank you so much sir 🙏

[@anamikaswami940]

Very well explained and to the point content... Thanks a lot sir🙏🙏

[@dramitlal]

Thanks for watching 👀

[@adityaymishra]

Wow great 🙏

[@prabhjotparmar6888]

Thank you sir💯

[@payalthawait7788]

Sir your videos helped me a lot seriously👏👏 Thankyou so much❤️

[@dramitlal]

Thanks for your valuable comment..

[@ManpreetKaur-kp6gy]

..... Thk you sir🥰

[@jugesdhangadamajhi1880]

Thank u sir ❤️

[@RandomlyBlissful]

Thank you sir

[@staincr7841]

Thank you it is very useful

[@dramitlal]

Thanks for watching 👀

[@tarunarani7633]

Nicely explained 🙏
thanks

[@dramitlal]

Thanks ...

[@PriyaPatel-cj4wj]

Thank u so much ☺
Best explanation

[@dramitlal]

Thanks for watching 👀
Do share with others
Download all.my notes ... from telegram channel
Link t.me/skillics

[@birajgowalla4517]

Best explanation😊

[@careerguruji8480]

Thanks sir nice explanations 🙏🙏

[@dramitlal]

Thanks for watching 👀

[@himalayansheep2695]

Beautifully explained

[@dramitlal]

Thanks for watching 👀

[@tinkerbell9282]

Understood more here than the 3 hour lecture

[@dramitlal]

Thanks

[@aksharpatel2164]

Very well explained

[@dramitlal]

Thanks for watching 👀
Do share with others

[@amanraj7482]

Thanks

[@dramitlal]

Thanks for watching 👀

[@ankitraina130]

Well explained sir

[@dramitlal]

Thanks for watching 👀

[@valuenoteupsc]

behtareen

[@dramitlal]

Shukriya

[@f4fashionpoint184]

Sir please make video on HRM topic Orientation process.

[@dramitlal]

I have already covered this ... you can check the playlist on hrm

[@dairyfarmerrmm5003]

@@dramitlal thanks

[@kanchi123]

very nice

[@dramitlal]

Thanks for watching 👀

[@nguyenanh-yw5ti]

Hi Sir, could you add the English sub to the video, please 🙏

[@sameersaife9290]

Sir service quality and it's dimenstion pr bhi ek vedio bnao na plz

[@dramitlal]

Uploading on your request

[@EternalLearning4U]

Sirjee, GAP 1 is not a Customer Gap. The explanation provided on customer Gap is the explanation for Gap 1. The customer Gap lies in the Customer quadrent, which has nothing to do with the company.

[@dramitlal]

Noted

[@kavitarawat6164]

sir how we can write this model in 14 marks

[@dramitlal]

By writing all the gaps in details and strategies to be taken at each gap

[@kavitarawat6164]

Okk sir ...thankuu lecture was so helpful

[@poojakhediwal6172]

Thanks sir

[@dramitlal]

Thanks for watching 👀