My baby is >60cm which is why I had to take the extra cushion out but now her head falls on her chest when she falls asleep because she’s not leaning back enough. I‘m not very happy with my purchase unfortunately.
Hi, in order to provide you the best possible feedback regarding your concern, we kindly ask you to send us further information via our contact forms, under the section contact us, so we can easily involve the child safety and product teams: cybex-online.com
Hi! Some movement of the carseat on the base is normal. This serves to prevent, in the event of an accident, the child from suffering damage due to the impact. If the structure remained completely rigid, the impact forces would reach the baby without being distributed throughout the rest of the chair and its energy-absorbing structure. All existing and future CYBEX and GB products comply with current legal regulations and are subject to extensive internal testing. However, if you want to make sure that the movement you mentioned is normal, you can send us a video through our contact form on our website, or approach your retailer to check it. Kind Regards.
Love the sun protector 😍
Hi, thank you so much 😍
When is this going to be available in Canada?
My baby is >60cm which is why I had to take the extra cushion out but now her head falls on her chest when she falls asleep because she’s not leaning back enough. I‘m not very happy with my purchase unfortunately.
Hi, in order to provide you the best possible feedback regarding your concern, we kindly ask you to send us further information via our contact forms, under the section contact us, so we can easily involve the child safety and product teams: cybex-online.com
I bought it here in the Netherlands but it is shaking while driving be carefull especially in the roundabouts.I dont recommend unfortunately.
Hi! Some movement of the carseat on the base is normal. This serves to prevent, in the event of an accident, the child from suffering damage due to the impact. If the structure remained completely rigid, the impact forces would reach the baby without being distributed throughout the rest of the chair and its energy-absorbing structure. All existing and future CYBEX and GB products comply with current legal regulations and are subject to extensive internal testing. However, if you want to make sure that the movement you mentioned is normal, you can send us a video through our contact form on our website, or approach your retailer to check it. Kind Regards.