Installing and using the Gmail to Salesforce Integration

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  • Опубліковано 12 бер 2023
  • A quick walkthrough video highlighting the Gmail to Salesforce Integration available for the Google Chrome browser. In this video, I'll walk you through the download, setup and email logging process.
  • Наука та технологія

КОМЕНТАРІ • 14

  • @juanjoseescobar3257
    @juanjoseescobar3257 2 місяці тому +1

    Can I automate the creation of tasks in Salesforce every time an email arrives?

  • @marcknight9334
    @marcknight9334 2 місяці тому

    Did they downgrade the extension because I dont see half of these features in the extension I installed. Is this the ''official'' salesforce extension?

  • @user-zy1ru9lu5x
    @user-zy1ru9lu5x 11 місяців тому

    Hi there, does this able to able to sync emails prior to your integration? When I did this, it only sync emails since the integration?

    • @hi-value
      @hi-value  10 місяців тому +1

      To log emails prior to the integration, you'll need to navigate to the relevant email(s) and the Salesforce Integration will ask you how to you would like to relate it to respective records.

    • @user-zy1ru9lu5x
      @user-zy1ru9lu5x 10 місяців тому

      @@hi-value Thank you for your help! Your video is quick and to the point!

    • @hi-value
      @hi-value  10 місяців тому

      @@user-zy1ru9lu5x Glad to hear it was helpful! It was one of the first videos I recorded to give a quick overview

  • @user-qi7hp7ix1s
    @user-qi7hp7ix1s 4 місяці тому

    Im not getting the salesforce box in my gmail

  • @sylvainekouato9624
    @sylvainekouato9624 6 місяців тому

    Hi there...thank you for the video but I have a problem. I install the extension but after i logged in , I am not able to allow anything. The sync is not working. I've tried to cread a lead but it changes the lead's name by "Hello World". Am I missing something? Thank you

    • @hi-value
      @hi-value  5 місяців тому

      You may need to check your Gmail Integration Settings within Salesforce. Also, try seeing if there is an automation renaming your lead's name to "Hello World" on creation.

  • @louieconceicao6924
    @louieconceicao6924 10 місяців тому

    Is there something that I missed? I don't see the create new records option.

    • @hi-value
      @hi-value  10 місяців тому

      It's easy to miss when clicking through the mini tutorial. You can create certain records by clicking on the + (plus) sign drop-down. You can customize the records you create by going to the 'Gmail Integration and Sync' menu in Setup, and creating an Email Application Publisher Layout.

  • @qjaniedotcom
    @qjaniedotcom 6 місяців тому

    Hi, do you know what to do if it says " Page has been blocked by Microsoft Edge?"

    • @hi-value
      @hi-value  6 місяців тому +1

      This is a Chrome extension, so you'll need to use the Google Chrome browser. In general, pages being blocked by your browser could be due to your browser's security settings - either personal settings or company's managed settings.

    • @qjaniedotcom
      @qjaniedotcom 6 місяців тому

      @@hi-value thank you :)