I launched an Etsy shop, and 2 days later closed it down. Here’s why, & what I’m doing instead…

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  • Опубліковано 21 сер 2023
  • Oh Etsy 🤦‍♀️😖
    Linkety Links:
    🤩 My new shop: www.hedgecomberstudio.com 🤩
    (This is built with shopify)
    ➡️ BBC article: www.bbc.co.uk/news/business-6...
    Etsy alternatives I looked at:
    ➡️ thebritishcrafthouse.co.uk
    ➡️ ko-fi.com/shop
    ➡️ www.shopify.com/uk/starter
    But ultimately I decided to build my own website.
    WANNA SNAG A FREEBIE??
    Grab my FREE cookbook: 10 One Pot Instant Noodle Camping Recipes here: hedgecombers.com/subscribe/
    MY BOOKS!
    📘 One Pot Meals: hedgecombers.com/25-one-pot-m...
    📗 One Pot Veggie: hedgecombers.com/one-pot-vege...
    📙 One Pot Pasta: hedgecombers.com/one-pot-past...
    Want to support my work? Buy me a coffee? Give Myrtle a car wash? Buy SassyCat a bag of treats? Thank you, you’re awesome ☺️
    ☕️ Buy me a coffee: n#g35HviC33i
    Come find me elsewhere:
    🚐 Food blog: hedgecombers.com/
    🚐 Facebook: / hedgecomber
    My favourite coffee:
    🫘 Owens organic coffee: owenscoffee.com/discount/HEDG...
    (This link gives you 15% off a discovery pack 🤩)
    🎶 Music: www.epidemicsound.com/referra...
    Please note some links may be affiliate links, thanks for supporting the work I do 😘
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КОМЕНТАРІ • 1,4 тис.

  • @thebritishcrafthouse6107
    @thebritishcrafthouse6107 9 місяців тому +446

    Thank you Jane for the mention :) We are small in Etsy terms of reach but we have 160K combined following on social media. We take commission but all of that and more goes on paid advertising. We have just had our first seller make 2500 sales in just under 2 years so it's definitely possible to really make it work on our platform.

    • @hedgecomber
      @hedgecomber  9 місяців тому +66

      My pleasure! Those sales are FAB! 🤩
      I love what you’re doing over there and seeing how you respond with your sellers is such a breath of fresh air after everything I’ve heard about Etsy 😕 Hope you clean up in the mass exodus ☺️

    • @thebritishcrafthouse6107
      @thebritishcrafthouse6107 9 місяців тому

      @@hedgecomber Thank you! I started off selling on Etsy and genuinely I am sad at what they have become! Sadly their juggernaut status makes it hard for anyone else, apart from Amazon to compete!

    • @aussiegal22
      @aussiegal22 6 місяців тому +30

      Would dearly love to hear how you have set this up. Would LOVE to do something like this in Australia, where Sellers do not have to fear things like Etsy/ebay etc... getting too greedy down the track.

    • @thebritishcrafthouse6107
      @thebritishcrafthouse6107 6 місяців тому +25

      @@aussiegal22 I already had an audience which was lucky but I took our a rather large loan and got it built! It was a leap of faith but I am so glad I did!

    • @thebritishcrafthouse6107
      @thebritishcrafthouse6107 6 місяців тому +8

      Thank you! @@DefundTheMasons

  • @EmpowermentExperiences
    @EmpowermentExperiences 6 місяців тому +1455

    I remember WAY back when etsy was about HANDMADE items. They sold out and started selling made in China garbage, pushing out the hand crafters.

    • @hedgecomber
      @hedgecomber  6 місяців тому +59

      Yep, me too EE ☹️

    • @WthrLdy
      @WthrLdy 6 місяців тому

      When I opened my etsy shop in 2018, it was all handmade, hand crafted and it was a good thing. Then came the cheap resale stuff , like car-boot sale stuff, that would sneak in. The fees were sneaking upwards and in came forced ad fees, which if clicked would haunt a seller for 6 months. Then etsy chose to favor certain groups over others for their promotions even though we are all makers. The fees grew higher and higher.
      Buyers, fueled by social media online unboxing videos, pushed the boutique wrappings and packings as part of the experience - which adds extra cost on the side of the sellers - as buyers still wanted low cost for high experience. ( Attention buyers, that colorful packing material, cloth bags, stickers, confetti, personalized thank you cards, ribbons, etc that your stuff is wrapped, not to mention the safe packing padding, shipping boxes, tape and labels, all cost the buyer money, and increase the price of the item you are buying, or SHOULD.)
      The algorithm pushed shops with pure-blood 5 star reviews. Any review less than that from any buyer would knock you off the promoted or high ranking page, even if the buyer was complaining, not about your product, but about the shipping or customs agency. Again the fees climbed. Even more people found they could repackage mass produced items and sell them as handmade or handcrafted. (I personally know someone that is still doing this and making a great deal of money and it infuriates me, but etsy allows it.)
      I left in Spring of 2021, after two months of the fees outstripping any profit what-so-ever, which was tiny to begin with. I'm glad I wasn't around for the current fee with-holding disaster, but good grief.
      It has come to the point where makers aren't even making enough for their item and aren't able to pay themselves for their time, skill and effort - which was the whole point of etsy to start with.

    • @ccbluesky9780
      @ccbluesky9780 6 місяців тому +65

      Wow! Didn't know they started doing this. I hate when shows, shops, sites do this. Not fair to compete w China mfg stuff😢

    • @WthrLdy
      @WthrLdy 6 місяців тому

      Just some of the makers. Obviously not all, or etsy as a company itself. But it's out there. @@ccbluesky9780

    • @antidoteify
      @antidoteify 6 місяців тому +30

      It's owned by Amazon, still good to buy supply in a small batch. Unfortunately now it has become an easy eshop outlet for brick and mortar businesses. Vintage was good too, now not anymore. It was a gem

  • @tossyv
    @tossyv 6 місяців тому +621

    My daughter in law started a shop with Etsy. Made about 30 sales quickly, did nothing wrong, paid them for advertising, then was shut down for no reason, permanently, including family members, no communication. 2 months later she got an email to say, opps, don’t what went wrong, here’s your shop back. She’s still devastated. If they have done it once they may do it again.

    • @unitedheartsamerica5924
      @unitedheartsamerica5924 6 місяців тому

      Sounds like a communist takeover…?

    • @thetoritree7865
      @thetoritree7865 5 місяців тому +37

      I've been cancelled 4 times. I feel her pain.

    • @iamsoohappy
      @iamsoohappy 5 місяців тому

      Why? ​@@thetoritree7865

    • @user-lr5cx1ni4r
      @user-lr5cx1ni4r 5 місяців тому

      They do that to all new shops because there are a ton of people trying to scam others. Look up small business triangulation scam. There should be a way for Etsy to avid these scammers in the first place though.

    • @samualwilliamson1187
      @samualwilliamson1187 5 місяців тому +26

      I had the same thing happen! Same email too. And yes, they banned me twice.

  • @carolynkinnison6467
    @carolynkinnison6467 7 місяців тому +661

    So Etsy demands that I respond immediately to my customers BUT Etsy doesn’t feel they need to respond to their sellers! Not! I’ve been considering setting up a shop, but not going to now.

    • @samualwilliamson1187
      @samualwilliamson1187 5 місяців тому +31

      Etsy is the poster child of double-standards.

    • @stj971
      @stj971 4 місяці тому +5

      I pretty much just said the same.

    • @ilovesuisse1
      @ilovesuisse1 3 місяці тому

      Etsy are just as bad as Facebook with shutting people down without havung the decency to say why.

    • @ighdesigns
      @ighdesigns 2 місяці тому

      Yeah, try to find the contact link.

    • @absolutefreedom8035
      @absolutefreedom8035 2 місяці тому +3

      honestly, answering very fast is the basis of all customer service, etsy or not. this is really important ! etsy has a 1 day answering policy to be star seller, this is very large. If you dont want, it s still ok, you just wont be star seller, which is fair.

  • @charnydegger3267
    @charnydegger3267 День тому +10

    It breaks my heart that Etsy has turned into this mess. I lived shopping there and found many treasures. Etsy has lost another customer.

  • @neekoneeks9799
    @neekoneeks9799 6 місяців тому +452

    Considering Etsy is getting closer to making 3 Billion dollars in revenue in 2023 and I have been hearing/reading that they are more concerned about the shareholders than they are their shop owners this seems like pure greed to me. Holding 75% of sellers funds for 45 day is disgusting. I suspect that it's not because of the flimsy excuse of "keeping the marketplace safe," but it has everything to do with the amount of interest $$ those "held" funds are making for them during those 45 days. I have been working toward opening a handmade jewelry shop on Etsy for quite some time but at this point I feel I need to find other options. I am new to your channel so I am happy the algorithm put you on my FYP. Thank you so much Jane for this video, you have save me from many a Etsy headache I am sure. Wishing you much success with your sites.

    • @hedgecomber
      @hedgecomber  6 місяців тому +38

      I 100% agree, and that’s the exact opposite of what Etsy was created for 🥴
      Good luck with whichever platform you end up using ☺️

    • @MikkiInWaiting
      @MikkiInWaiting 6 місяців тому +28

      Same here. I've been struggling with where to open a shop. Etsy just seems so easy. But nope. Nope nope nope. This video was basically the last straw for me. I will learn from the wisdom of those before me! I'm too old to place the risk game of "I just have to try it myself".. nope.

    • @IcicleFerret
      @IcicleFerret 5 місяців тому

      Playing devil's advocate, holding funds is one way to guard against money laundering. Etsy has no way to know if a good was actually sent, or just a blank envelope. People could sell fake/non-existant products and sell them to people in their circle, who "buy" them just to wash money. There's a rise in a technique called "smurfing," which is when a lot of people transfer money in small amounts, usually below the threshold of IRS interest.

    • @Chereese0808
      @Chereese0808 5 місяців тому +15

      How sad
      Greed! It's always greed !
      I will not be shopping @Etsy again.

    • @suzannef3593
      @suzannef3593 5 місяців тому

      What about Squarespace? I have been hearing about them from a few crafters.. instead of using Etsy.

  • @differentkim
    @differentkim 6 місяців тому +338

    Etsy sucks. I launched a shop and, sold one item. It was a SCOBY for $8 US. SCOBY is the rubbery thing used to make kombucha. The buyer was from Canada. I was SO EXCITED to make a sale. Etsy took their commission from the entire total INCLUDING THE SHIPPING! Basically, they took it all and, my enthusiasm along with it. I made $0.08 on the sale. I closed my shop as well. Thank you for looking after the bunny.

    • @lindaed3594
      @lindaed3594 6 місяців тому +10

      😮😮😮😢

    • @1Letter23Numbers.
      @1Letter23Numbers. 6 місяців тому +54

      I'm sure there are people padding their shipping prices to make money back, but for Etsy to make money from the shipping charges is outrageous. Profits over people.

    • @differentkim
      @differentkim 6 місяців тому

      @@1Letter23Numbers. It seems like ETSY is steering people toward using the free shipping option. If my experience is how they roll all of the time then, it seems that a higher base price with free shipping and, no international orders is the only way to go. I think that a fair share could be had by the sellers and, ETSY would still be able to make a nice profit.

    • @SpectrumOfChange
      @SpectrumOfChange 6 місяців тому +25

      That sounds demoralizing and depressing! Usually the buyer pays for shipping, unless you've set things up differently... as someone with a shop, this doesn't sound familiar and I'm wondering what happened :/

    • @differentkim
      @differentkim 6 місяців тому +3

      Me too!

  • @lesahenderson7365
    @lesahenderson7365 6 місяців тому +299

    As IF I needed more reason Not to open an ETSY store… THIS MAKES IT FINAL ❤ Thank you 💖💖💖

    • @blancavr1
      @blancavr1 5 місяців тому +8

      I agree. : (
      Now, where do I go with my upcycling merchandise that I've made here in the US?

    • @katthevampire942
      @katthevampire942 4 місяці тому +7

      Me too.

    • @stj971
      @stj971 4 місяці тому +3

      Yes, where?

    • @karenl8837
      @karenl8837 4 місяці тому

      Good news for all the sellers on Etsy🤷🏻‍♀️

    • @paulamoors
      @paulamoors 4 місяці тому +2

      Me too I took mine down.

  • @CupcakeCottage
    @CupcakeCottage 7 місяців тому +315

    Etsy is not what it used to be. They allow all kinds of sellers who didn’t design their own products to sell on there and they take too high of a percentage of the sale now. Also, keep in mind that doing leatherwork is very demanding on your body.

    • @lilolmecj
      @lilolmecj 6 місяців тому +41

      This! It is over-run with Chinese store fronts. It was ruined in the same way as EBay was. I haven’t had my shop open for a very long time so I can’t speak from a seller’s perspective, and my most recent buying experience was fine. But they totally lost their way.

    • @warthogA10
      @warthogA10 6 місяців тому

      This is how these mega corporations do things,
      It started with ones like Walmart, home Depot, etc....
      Then when tech became available to the general population now it's the "sellers market" they've monopolized.
      And they get away with it because they have an endless supply of wealth.
      They pay to be at the top of search engines, and they use their money to lobby politicians to keep their scam going strong through loophole after loophole.
      It's very easy to setup a shop on these sites, but now you're hostage to their guidelines and policies.
      It's very difficult to build up your own website business without them,
      because your webpage is lost somewhere at the bottom of black hole called search engines...

    • @mwolfe7883
      @mwolfe7883 6 місяців тому +7

      💯

    • @BattlerBears71
      @BattlerBears71 6 місяців тому +29

      That's because Black Rock and Vanguard have huge shares in Esty. Anything they either own or have shares in is not good. They steal people's money and that's how they get rich.

    • @antidoteify
      @antidoteify 6 місяців тому +5

      ​@@BattlerBears71it makes sense, I had the impression it was Amazon, but again who owns Amazon.

  • @kerrikolby6124
    @kerrikolby6124 7 місяців тому +213

    As a business owner myself, I dealt with this years ago and vowed never to have Etsy as my sole business source. Always always always have multiple sites!

    • @Hkolncvbj3067
      @Hkolncvbj3067 6 місяців тому

      Great idea, I decided the same thing. I'm a successful top rated freelancer on Upwork, BUT! When I travel and have bad location (third countries) I have 0 clients. So it's just a disaster, I'm working over other channels. It's a main purpose for me.

    • @bloochoob
      @bloochoob 6 місяців тому

      I can’t imagine the horror of waking up and someone has closed by business and is ignoring me, taking my money and keeping the rest in their ‘bank’ . I would never go on there at all, I spend time on creative marketing for independent small businesses and driving everything towards my own site. I own the Wordpress template, my domain, I pay my own hosting, it’s not even expensive now. I have 24/7 customer service available to me if I need it. No hosting company closes a site (unless it was posting illegal criminal activities) and I find it all works smoothly. I’m no techy wizard, I find it fairly easy to use Wordpress stuff. I’d never trust any of these arty platforms when they can close me down for no reason and then ignore my begging! Awful, they should be taken to court for this nonsense.

    • @salnellen1381
      @salnellen1381 5 місяців тому +18

      Not all small businesses can afford the costs of multiple site fees.

    • @MossyMozart
      @MossyMozart 4 місяці тому

      @@salnellen1381 - But that is not @kerrikolby6124 's fault. S/he took a route that worked for her/him.

    • @user-wq2gf7mz7q
      @user-wq2gf7mz7q 2 місяці тому +1

      I need a better site that will allow me to sell in the US and UK. I'd appreciate suggestions.

  • @gailandrus7667
    @gailandrus7667 7 місяців тому +223

    Etsy is owned by Vanguard and Blackrock....Who also control over 80% of all U.S. Companies (Not sure about other countries). Just imagine what will happen if they decide to start doing this across the board!!!

    • @SimonSozzi7258
      @SimonSozzi7258 7 місяців тому

      Born and raised by Atheist Marxists and I've been hearing that same garbage misinformation here on UA-cam spouted by financially illiterate Leftists for YEARS!!!. Unfortunately that whole time I wasn't investing in the Stock Market mainly through an IRA or Roth. The reason why Vanguard and Blackrock own all these assets is because WE the AMERICANS are invested in out Retirement Accounts through Vanguard or Blackrock Index Funds. Hope you don't end up like me and SO FAR BEHIND!!! Start a Roth account if you're in a Lower Tax Bracket. If you earn under $53k/year you can also contribute substantially to a "Taxable Investment Account" and all Long-term Capital gains and Qualified dividends will be Taxed at 0%... Tax FREE!!! Plus you can contribute up to $6500 after-tax dollars to your Roth that will also be Tax Free in Retirement... Plus you can withdraw contributions at any time because they're after Tax. If you're in a higher Tax Bracket... which I doubt... you can contribute to a Traditional IRA and reduce your current Tax burden and defer them until retirement when you're in a Lower Tax Bracket. Either way, chances are you're going to either invest directly through Vanguard or purchase shares in a Vanguard ETF like VOO. Blackrock also offers many Index funds and Money Market Funds... That's the only reason why they hold so many assets. It's on the behalf of all the Americans investing their hard earned money for retirement and investment purposes THROUGH Blackrock Index Funds and Directly through Vanguard. Don't stay financially illiterate. Educate yourself and invest in your retirement!!! Social Security won't be enough unless you want to live just above the Poverty line. If you contributed $17/day with compounding that would be $217,000 in 35 years which could easily grow by appreciation to $1M!!! Start NOW!!! Keep it simple. Buy VOO and other low cost broad market Index funds. 🙏🏼

    • @SimonSozzi7258
      @SimonSozzi7258 7 місяців тому +21

      BTW and FYI... if you own shares in any of these funds or Stocks, YOU get to Vote on who and what they do with the board of directors. You don't have to but you can.

    • @dane5678
      @dane5678 7 місяців тому

      depends on who holds the majority of the shares. i suggest you look into blackrock, and vanguard. they have their hands in everything and need to be broken up for trust issues.@@SimonSozzi7258

    • @khardin23
      @khardin23 6 місяців тому +27

      That explains a lot.

    • @SimonSozzi7258
      @SimonSozzi7258 6 місяців тому +4

      P.S. We can also fight and work for change at the same time. Just don't cut off your nose to spite your face.

  • @bearteeka4782
    @bearteeka4782 4 місяці тому +121

    How refreshing to see a UA-camr just being a normal person, down to earth, authentic, learning, messing up, for better and for worse. I am not even done watching, just had to say this.

    • @oliviastar3812
      @oliviastar3812 4 місяці тому +3

      and with a nice british accent to boot ... bonus!

  • @EnglishCountryLife
    @EnglishCountryLife 9 місяців тому +359

    Hey Jane, we had similar experiences with eBay. They held our money because they didn't recognise a partnership as a company! We took them to court, represented ourselves and won (against their fancy international lawyers). That felt good. We are setting up a shop inside our WordPress site. It's a bit complex & not without issues but hey no-one gets to mess us about!

    • @hedgecomber
      @hedgecomber  9 місяців тому +52

      Wow, that is fricking awesome!!! Respect to you both, that took some balls. I didn’t add the shop to my wordpress site because of the chance of slowing it down, I figured a separate e-commerce site was the best option for me, especially as my wordpress site pays the bills so I need it to be fast and responsive.
      Is your shop live yet, I’d love to see it!

    • @EnglishCountryLife
      @EnglishCountryLife 9 місяців тому +43

      @@hedgecomber Thanks mate. It was a lot of work with eBay but I got super stubborn about it & just went NO. This is England. You don't get to keep our money. The judge was actually super supportive. The shop isn't ready yet we are making it quite scalable with some of our wonderful partner firms supporting us. Exciting & hard work both!

    • @mason3297
      @mason3297 6 місяців тому +16

      That makes no sense you do not have to be a registered company to sell on ebay I’ve been selling for years as an individual and they have never held my money once. I think there’s more to the story here.

    • @EnglishCountryLife
      @EnglishCountryLife 6 місяців тому

      @@mr.t8496 I could. It's really straightforward in reality. eBay simply didn't understand UK commercial structures for commercial (rather than private) accounts. They suddenly decided that they wanted various details on commercial accounts that didn't exist for us. For example they wanted a company number Fine for a plc or ltd company. Doesn't exist for sole traders or partnerships. Trouble was they started requiring these details to pay the balance that they already owed and wouldn't fix the errors in their system.

    • @gaiustacitus4242
      @gaiustacitus4242 6 місяців тому +17

      eBay isn't the only online business that doesn't recognize sole proprietorships and general partnerships and legitimate businesses, even though these types are the oldest known form.

  • @nancypedrick5596
    @nancypedrick5596 6 місяців тому +127

    I’ve started back in … drum roll… 2007! I have one shop but expanded to a charitable shop as well, while my mom was faced with cancer. 2017 I opened that shop and in 2020 they closed it. We - customers were able to donate quite an amount to St Jude Hospital. I have to say, after losing my dad in 2016, having hospital visits myself in 2017, my mom passing in 2018 then loosing my job in 2019 - having them close my shop down was the straw that broke my back.
    Then when learned that people were reselling from Aliexpress here in America- it feels like 2000 all over again where people want that Walmart price. We all need several platforms to sell and no longer depend on this changing monoliths. 😢

    • @redmarilynn
      @redmarilynn 5 місяців тому +12

      So, so sorry to hear about such sad times you had losing your parents - and having your shop closed down was despicable. I wish for better times for you. From London U K.

    • @katthevampire942
      @katthevampire942 4 місяці тому

      @nancypedrick5596
      First off, I am so sorry for your loss of your parents. I lost mine from long term illnesses and cancer, and can relate.
      May you and your endeavors be blessed with success.

    • @katthevampire942
      @katthevampire942 4 місяці тому +2

      Also, I made scented candles and other things and relate to the Walmart Mentality of wanting it cheap no matter the quality. A hard mindset to get

    • @OurFreeSociety
      @OurFreeSociety 2 місяці тому

      I'm sorry about your parents, but please please wake up to how evil the mafia allopathic industry is. If they took toxic drugs of any kind, that is what makes people sick & often kills them.
      Be well & sorry you were attacked by the evils' etsy site.

    • @dianaalmeida6790
      @dianaalmeida6790 2 місяці тому

      So sorry for your loss, I really hope you are doing better now, Etsy behavior was disgusting.

  • @pinecone1321
    @pinecone1321 16 днів тому +19

    Thank you for giving the bunny a home in its last hours. 🐇🐇

  • @XOX74
    @XOX74 6 місяців тому +46

    Etsy is owned by Blackrock and Vanguard. 🙄I rest my case.

    • @GSfancier
      @GSfancier 4 дні тому +3

      Well that explains everything!

    • @Iwoasasaned
      @Iwoasasaned 12 годин тому +1

      Oh, now I don’t have any questions left. Thanks for pointing that out.

    • @ankavoskuilen1725
      @ankavoskuilen1725 Годину тому

      Oh, ofcourse!

  • @mepperly07
    @mepperly07 6 місяців тому +131

    I had been with etsy for about 10 years mostly as a buyer but had sold a few items. Decided to join the bandwagon with print on demand. Had a custom order from a FB friend. Sold her a few t shirts which she received and I was promptly suspended permanently. After 3 appeal attempts they told me there were fraudulent sign in attempts. I answered their questions with no response. They still have my money and won't respond. I am so done with them. I won't recommend them to anyone and can't buy there anymore.

    • @hedgecomber
      @hedgecomber  6 місяців тому +14

      I’m so sorry 😟

    • @HelmetVanga
      @HelmetVanga 6 місяців тому +4

      what do you think you did wrong? did you create the design? was the design copyrighted?

    • @ShintogaDeathAngel
      @ShintogaDeathAngel 6 місяців тому +14

      @@HelmetVanga maybe they did nothing wrong and still got targeted by Etsy. It happens.

    • @WakkasLove
      @WakkasLove 5 місяців тому +11

      Take them to court they cannot keep your money

    • @mepperly07
      @mepperly07 5 місяців тому +7

      @@HelmetVanga I appealed twice and they said it was because someone tried several times to sign into my account with fraudulent info. Apparently that gets you shut down permanently. They stopped responding after that. So disappointing. I am reseller on many platforms but can't even buy on etsy now.

  • @bluemoonbarn
    @bluemoonbarn 6 місяців тому +90

    When I saw your black cat I thought... wow, we're kindred spirits and when you picked up the hurt baby bunny, I thought, Wow, I have a twin in Cornwall! Who would have thought? I'm so sorry the bunny didn't make it... but just think: his last moments of life were in a comfortable place made by someone who cared. Most wild animals will never experience that. You did good. 😉

  • @BEAR-247MA
    @BEAR-247MA 5 місяців тому +68

    I started selling on etsy a very long time ago, when commissions were 5 - 7 %. It was great. Wonderful audience, got paid quickly, you paid your bill once a month....and then..... they started swiping some money the minute you sold stuff, and then more at the end of the month, started shutting down more sellers, not paying attention to communications, and I closed my shop. Since hearing the awful things they have done to sellers since, I'm confident I made the right decision.

  • @melsky
    @melsky 6 місяців тому +97

    I had an inactive Etsy store, and when I got back into selling my art I was just planning on reactivating the store. But I’ve been reading about Etsy horror stories and have decided not to go that route.

    • @hedgecomber
      @hedgecomber  6 місяців тому +6

      So sorry Mel, but good luck in whichever path you choose ☺️

    • @karenl8837
      @karenl8837 5 місяців тому +3

      The vast majority who don’t have horror stories don’t post

    • @user-gr3nn9xy1c
      @user-gr3nn9xy1c 4 місяці тому +2

      @@karenl8837 So how do you know they are the majority, if the don't post, how did you count them?

    • @johnb6749
      @johnb6749 4 місяці тому +3

      Same here, let my Etsy site go inactive when these horror stories broke and have finally decided that I can't put myself in the position Etsy wants to put everyone in as a seller. Goodbye permanently to all of the Etsy hassle and yes, fraudulent behaviour...

    • @karenl8837
      @karenl8837 4 місяці тому

      @@user-gr3nn9xy1c because there’s millions of sellers and there’s not millions of complaints.
      Plus people are always far more likely to whine. You know it’s true

  • @plethoraofnaturexoxo2352
    @plethoraofnaturexoxo2352 9 місяців тому +81

    Hi Jane. I currently have a shop on Etsy. I started it April of 2022 and after two small sales they put a reserve on my account for around 2 months. I had quit my part time job in the hospitality industry to work from home. This really hurt me financially. I have recently noticed a huge decrease in traffic as well as sales. I have had one sale since July. I am currently seeking other platforms to sell on and have recently rented a space at my local antique mall and it has proven to be more profitable in a shorter period of time that Etsy has been in the last several months.

    • @hedgecomber
      @hedgecomber  9 місяців тому +12

      I’m sorry to hear about your experience, I hope you find the perfect solution soon ☺️

    • @katthevampire942
      @katthevampire942 4 місяці тому +5

      I wish you much happiness and success!

    • @OurFreeSociety
      @OurFreeSociety 2 місяці тому

      Great news & you get to see real live human beings instead of dealing with AI bots meant to destroy Humanity.
      Where are you located? I'm curious how much the rent is these days.

    • @GabrielleTollerson
      @GabrielleTollerson 6 днів тому

      there is no other site that doesn't do this crap,sadly

  • @ButterflyLullabyLtd
    @ButterflyLullabyLtd 6 місяців тому +142

    Thanks so much for this. Crafter's need to pull together and start a shop where we are team players and support one another. I hate the way these big organisations treat small business. It's disgusting. I used to have a website shop, but I got hacked by very bad people. So I have not traded for 13 years. But I want a shop again on my website and maybe work with other crafter's to advertise their products in turn for them advertising my daughter's and mine.
    Thanks so much for this. It makes your blood boil. Well done for making a stand and for saying no to supporting a Company that simply could not care less about others.

    • @ButterflyLullabyLtd
      @ButterflyLullabyLtd 6 місяців тому +7

      P.S. I love your keyrings. They are beautiful.

    • @hedgecomber
      @hedgecomber  6 місяців тому +7

      Great idea, good luck with it ☺️

    • @laurene_apeupre
      @laurene_apeupre 6 місяців тому +11

      I was following what was happening with the Indie Sellers Guild over on their website and I learned about the launch of the Artisans Cooperative, which is exactly what you are talking about in the first part of you comment! As someone who thought about opening en Etsy shop but ultimately decided against, I find the concept very appealing!

    • @amandadolly1453
      @amandadolly1453 6 місяців тому +9

      I fully agree that there needs to be a better platform that is much less about greed, lies*, and cares about the sellers. I have been very annoyed about a few things over the past few years.
      This one gets me too -
      *So Etsy claims to save you a certain amount in shipping fees when you buy your shipping label through them, but they leave out in that statement the face that they also charge you 10% of the shipping fee that a customer pays. That can be enough to wipe out most of that "big" discount and cause you to pay some of the shipping. Not great when selling "small dollar items. Shipping is so high, and with etsy fees, almost not even worth it anymore.

    • @janiceboling
      @janiceboling 5 місяців тому +6

      hosting security is a lot better now that it used to be... hope you give opening your own shop a try. Just be sure to purchase hosting that provides a SSI (secure socket layer) certificate. The shared certificates are safe and cheap! I pay $119 per year for hosting and then add pay pal buttons to my products for free. I think Pay pal takes about 2.4 percent. What a deal!

  • @gaiustacitus4242
    @gaiustacitus4242 6 місяців тому +69

    Years ago, we had two local men who built a huge regional banking empire. They launched their first bank by withholding payments made to their agency for insurance premiums. Yes, they grew from a local insurance agency into a multi-billion US dollar banking empire by simply holding onto insurance premiums for up to 6 months. If a customer had an incident, then their insurance agency would catch up the premiums.
    It sounds like Etsy is growing its business following a successful model long used by unscrupulous businessmen.

    • @1414141x
      @1414141x 23 дні тому +1

      They are taking advantage of two things: The separation of human interaction - you are dealing to a large extent with a computer. So you have no one to get angry at or communicate with. Distance. The product you purchase (if not a service) probably comes from a long way off, in many cases another country. If there is a problem and you never receive the item, or it is different (lower standard) to what you ordered you are unlikely to spend a lot of time trying to sort it out and are more likely just going to take the hit. So they get your money without having to do much.

  • @JessicaOldecrowbakeshoppe
    @JessicaOldecrowbakeshoppe 8 місяців тому +161

    I launched an Etsy shop for my baking business selling cookie gift boxes and I would have made Etsy star seller, but they counted against me for not having 95% message reply within 24 hours. I only had two messages, one was from my mom about a question about an order that I replied to and the the other one was from a seller that has an auto response of thanks for your order. I didn’t reply to that one because it didn’t need a reply and I didn’t want to bother the seller that I had purchased from. Because I didn’t reply to someone I purchased from, I got a strike. Since then I had replied to other sellers I purchased from and also from a buyer from my shop. I may have had 10 messages since then and all were during my review period for star seller. Today I was notified that I didn’t qualify for star seller and they have a ton of my money from sales because of a reserve that was placed o my account even though I didn’t break bay rules. It’s so frustrating and I would like to go to another selling platform or just do local flea markets or craft shows. I am so disappointed.

    • @hedgecomber
      @hedgecomber  8 місяців тому +30

      Oh that’s so ridiculous, I’m so sorry 😣 Fingers crossed you find your perfect selling place soon x

    • @chromegirl2175
      @chromegirl2175 5 місяців тому +27

      They did that to me, too last January. I have a shop, but in this case, I was a customer. The seller had a mix-up with my items, and her last message was "Let me check and get back to you." I'm always very prompt in replying, and this was on New Year's Eve, and I was busy, so I didn't think it required a response. When I asked them why they dinged my SELLER account, they said that a seller is a potential customer, and you should be more professional. I searched their rules, and could not find anything about this.

    • @katthevampire942
      @katthevampire942 4 місяці тому +8

      That’s utter bs!

    • @user-wq2gf7mz7q
      @user-wq2gf7mz7q 2 місяці тому +1

      I can't even message my buyers. Etsy has messed that up and won't resolve it. I've asked several times.

    • @090403created
      @090403created 14 днів тому

      That’s basically robbery

  • @SteveandShannonAnderson
    @SteveandShannonAnderson 6 місяців тому +113

    We were just contemplating opening an ETSY store.. but, I think we'll take the hard-earned advice of others and stay far, _far_ away from there. Thank you for sharing this vlog with us! :) Shannon A

    • @danag812
      @danag812 6 місяців тому +7

      Same here!!

    • @katthevampire942
      @katthevampire942 4 місяці тому +6

      Me too!
      I guess it’s time to search out an alternative.

    • @stj971
      @stj971 4 місяці тому +2

      Same here

    • @karenl8837
      @karenl8837 4 місяці тому +1

      And yet there’s plenty who don’t have any trouble at all.

    • @sunangel-rivka
      @sunangel-rivka 13 днів тому +2

      What I would do is launch your own website and do the work to get your name out there. It takes time and money but better spending it on yourself than giving it to a corporation so their CEOs can buy a sixth vacation home.

  • @missmoth2588
    @missmoth2588 6 місяців тому +61

    I have had a very busy Etsy shop for many years and I was suspended. I was never given any reason.
    It was my and my adult daughter's only income and it was out of the blue. We were locked out so couldn't filled so negative feedback happened and there was no way back after that.
    I became very depressed it caused a great upset between myself and my daughter because we never really understood why we were suspended.
    My daughter did open another shop and I make things and she makes things we are still on Etsy but every you turn around they pull the rug out from under the sellers a little and it never feels safe or solid.
    I was with Etsy when it started but sadly they are not that Etsy anymore and haven't been for a very long time.

    • @hedgecomber
      @hedgecomber  6 місяців тому +9

      I’m so sorry this happened to you both, I hope you find another safer way of selling soon x

  • @thornhedge9639
    @thornhedge9639 9 місяців тому +44

    If you needed a reminder that people really enjoy your videos; you have 24 views in under 10 minutes!
    You rock girl!!!

    • @hedgecomber
      @hedgecomber  9 місяців тому +9

      Aww, that’s a cute message! Thanks ☺️

  • @user-rs6bi5rq1f
    @user-rs6bi5rq1f 6 місяців тому +25

    When you’re an animal lover it never gets easier to say goodbye to an ill critter! Thank you for the insight about Etsy.

    • @bellswhalen7684
      @bellswhalen7684 4 місяці тому +6

      Yes, thank you for showing us your journey with the bunny. Since people usually only show success stories it makes me feel like I'm doing something wrong when in fact it's just the critter was too far gone to begin with and it's much more rare for them to pull through.

  • @TheCatD
    @TheCatD 7 місяців тому +84

    To be honest all the sites have issues and any of them can shut us down at anytime. Etsy, Ebay, Amazon, Mercari, Poshmark etc. There are horror stories from all the websites. I've been on Etsy for several years no issues. Hope your journey works out for your website.

    • @DesertGal
      @DesertGal 5 місяців тому

      @thecatid hi I know all sites have issues in general whether dishonest buyers, technical issues with tracking, etc, but do all sites has the issue of shutting down an account w/o reason and holding funds? That’s the problem here not just issues in general.
      I’m not trying to be contentious I know “texting” doesn’t display tone, so with all sincerity I too was recently considering Etsy but I’m not sure anymore and it saddens me to know when I buy from there that my money could be withheld from the seller who deserves it.
      Doesn’t seem like a morally ethical company. And I don’t want people experiences and loss of income to be minimized as just any other issue. If Etsy is really shady I want to know and pray it gets exposed. I’m thankful you’ve not been touched by their greed or “closed accounts” but do we continue to support evil companies when they destroy others lives?
      I know I’m getting deep but this just reflects the world we now live in where even a person’s word is WAY no longer what it used to be.
      I’m happy for you but so heartbroken for the many others.

    • @relaxingheaven
      @relaxingheaven 4 місяці тому +3

      Very true. My husband use to sell on amazon, we were doing well. Then amazon gave our 5 star reviews to a similar item from a diff seller. We couldn't get them back, so we closed our acc and we lost that extra revenue we use to make a moth. Luckily we have 2 main Shopify websites that do well. I can't even imagine that happening and it being our only source of income, like a lot of other people. I guess it happens w/ all eCommerce websites unfortunately. When its not one thing, its another.

  • @saraheschweiler4939
    @saraheschweiler4939 3 місяці тому +8

    Thank you for attempting to help the dear bunny.
    I'm glad you were able to give it fresh water & a cosy, comfortable safe space. Rest in peace, sweet rabbit.
    🙏🌿💐🌿💚🤍💚🐇💚🤍💚🌿💐🌿🙏

  • @aristevons6389
    @aristevons6389 7 місяців тому +50

    I think having a your own website is the best way to go. No relying on any platform.

    • @monkeddy3366
      @monkeddy3366 7 місяців тому +20

      The issue with that is traffic

    • @Willo_1647
      @Willo_1647 6 місяців тому

      ​@@monkeddy3366Agreed but if (and it's a big if) the advertising for the website is done properly and given a wide outreach then the traffic to the site will increase, word of mouth of someone who's used the website is also good. There are ways to make it work but it's alot of time and effort which whilst crafting is very hard to do.

    • @tphillips37
      @tphillips37 6 місяців тому

      ​@@monkeddy3366True, but a UA-cam channel, IG, etc can help drive traffic to your website instead of to an Etsy store.

    • @nairbvel
      @nairbvel 6 місяців тому

      Having run a commercial (membership) website a number of years back, I can't emphasize how important BACKUPS are. I was using what was then one of the top-rated ISPs in the US and over the course of about 3 years they changed which hosting plan I was on 2x without notifying me (each time I found out by accident while emailing their user support people on unrelated issues), told me I had "made changes to my website" when it began experiencing server-side issues (I had professional experience in the field and was able to tell them what was wrong but according to them, it was not possible and I must have changed something in my website), and when all the server issues I'd been warning them about finally caused a massive crash on their side I was notified that my hosting plan did not include automatic backups -- and when I pointed out they'd been billing me for a plan that *did* include backups, they told me I was mistaken but offered a "discounted" price of just $250/hour to restore my site on a new server *if* I could provide them a full backup. Being a bit of an idiot, I had assumed they would honor the contract I'd had for years and had stopped making my own backups after the 1st year -- the site never returned and I lost a *lot* of money. Moral of the story: KEEP YOUR OWN BACKUPS because ANY platform can obliterate you if you don't.

    • @godschildyes
      @godschildyes 6 місяців тому

      @@monkeddy3366 That's where social media, branding, and advertising comes in.

  • @stohandmadejewelrycraftcorner
    @stohandmadejewelrycraftcorner 6 місяців тому +55

    Thank you so much for this video. I have had enough of Etsy. Both shop are closed. The fees are ridiculous. I worked really hard for years to build a business that would support me and my family. It was way to much effort for so little money. I am currently working an alternative path. No more Etsy anything. I am done.

    • @hedgecomber
      @hedgecomber  6 місяців тому +8

      ☹️ good luck xx

    • @katthevampire942
      @katthevampire942 4 місяці тому +4

      Best of luck and success in your next venture!

  • @TheHestya
    @TheHestya 6 місяців тому +33

    Thank you for talking about this. I had no idea things like this were happening on Etsy. I was hppy to buy from there thinking I'm supporting the crafters, people's small businesses. I had noticed there was a suspicious amount of made in China things, aware that I must look carefully at what I'm buying, but I had no idea the website would be doing shady things like holding money from the sellers. Disappointing.

    • @katthevampire942
      @katthevampire942 4 місяці тому +2

      I think if you shop the site, just be aware of what the individual is selling, making sure they are actually making the items. I’ve got a few friends who sell some of their wares and I try to support them.
      But setting a shop up there for myself? Nope.

  • @Ms1lonewolf
    @Ms1lonewolf 5 місяців тому +23

    I'm a watercolor artist and was thinking about Etsy to use that platform but now it's a Big NO. Thank you 😊JK FLORIDA USA 🇺🇸.

  • @jumpingspider6659
    @jumpingspider6659 6 місяців тому +26

    Good decision to leave Etsy. I used to love Etsy I had my Etsy shop for well over 10 years and it got worse and worse and worse. Finally after they gave me an ultimatum on taking payments I just refused to jump through another Etsy hoop. When I did not comply to yet another rule change they shut down my shop. I am so disappointed with what Etsy has become. I still do shop there as I want to continue to support artists but is is not the first place I shop when looking for hand crafted items.

  • @SteviesEarthBasedKitchen
    @SteviesEarthBasedKitchen 6 місяців тому +25

    I am so glad you gave that Bunny a comfortable & peaceful place to rest in peace.❤

  • @Patsagilitybits
    @Patsagilitybits 9 місяців тому +54

    Thank you for this video. We're starting up a craft group in our village and some people may want to start selling. We'll avoid Etsy like the plague and use another outlet. Fun times ahead for all of us.

    • @hedgecomber
      @hedgecomber  9 місяців тому +8

      That sounds fun Pat, hope all goes well ☺️

    • @delaslight
      @delaslight 6 місяців тому +6

      Your own website, wordpress, shopify.

  • @aussiegal22
    @aussiegal22 6 місяців тому +54

    Thank you for your honesty and posting this vid. I have been hesitating for a long while, about starting an Etsy store. But I am so sick of these platforms that start out free, introducing fees, then getting dame GREEDY GREEDY GREEDY and going to shit, leaving millions of small business like your in a huge hole! It's about time a platform started where they were simply happy with earning enough, to pay their bills and eat!

  • @LearnPermaculture
    @LearnPermaculture 9 місяців тому +27

    It's sounding like overzealous AI is responsible for these suspensions - situations that a human would be able to figure out quickly. But as you say it's really hard to communicate with companies like this.

    • @hedgecomber
      @hedgecomber  9 місяців тому +9

      Funnily enough I said to Jonny it feels like all the Etsy staff went to the Bahamas for 6 months and left AI to run things 🤣 It is really strange and will be interesting to see what their future holds.

    • @LearnPermaculture
      @LearnPermaculture 9 місяців тому

      @@hedgecomber When I was teaching at Heathercombe a year or so ago I had an email from YT telling me my account was being suspended for a breach of their terms, but with no further info. I managed to find an appeal form and fill it in, asking what I was supposed to have done. A few days later I received another email saying that my account was being reinstated, but no explanation. I wonder now if that was also an AI judgement that upon appeal was looked at by a real human and judged to by them to be incorrect. No doubt a cheap way for YT and other to deal with breaches as humans only need to look at cases if a person appeals.

    • @amandamatthews7705
      @amandamatthews7705 9 місяців тому +6

      That's just what it is in 2020 etsy suddenly got 100s of 1000s of new sellers who had never run business before they where getting loads of sales and some could not keep up some never intended to they where taking buyers money and disappearing. Etsy was trying to do something to protect buyers and stop scam shops but because they are using AI things went too fare the other way and innocent sellers have been caught up in it.

  • @S-Dubs
    @S-Dubs 6 місяців тому +19

    Thank you for this information. It’s sad, as in my opinion, small businesses are working so hard to deliver cute, special items for creators. Small business is our bread and butter. Shame on Etsy

  • @NatashaNewtonArt
    @NatashaNewtonArt 4 місяці тому +14

    I jumped ship about 4 or so years ago now and set up my own shop on my website. For me, it was the best thing I ever did, but I had grown a fairly large following during the 12 years I was selling on Etsy, which helped. I could see back then that the Etsy I once knew was no more. I hate what they've become. It's very sad.

  • @G.G.8GG
    @G.G.8GG 9 місяців тому +62

    I admire your commitment to integrity. I have an Etsy shop that isn't doing anything much. Was debating strongly whether to make a big push for fall but after hearing all these horror stories I wonder if I could absorb being closed down and having my money withheld. Those are bully tactics that will force smaller shops to take business elsewhere. If this is what Etsy has grown into and what they want they should start being transparent & quit calling themselves a marketplace for makers.

    • @hedgecomber
      @hedgecomber  9 місяців тому +8

      I’m sorry to hear that, could you find a different platform to set up and make a big push on instead?

  • @thewidowwindwalker
    @thewidowwindwalker 6 місяців тому +22

    Former eBay seller, I've always had some type of problems with these big companies. Tried Etsy ages ago and at the time their algorithm was working against new shops. I didn't get many views and no sales. I've been thinking of trying again, but this video has me deciding against it. There's no way I can afford to have sales and communication shut down. Thank you 🙏🏻 and good luck with your business 🍀

    • @sandraschultz3104
      @sandraschultz3104 6 місяців тому +1

      They Dont shut you down immediately. you just get lower ratings if you do it 10 x maybe? There probably is some number rule. You can change your ship by dates at any time. You have to be aware on your site as a shop owner. Read up.

  • @crabbypaddy5549
    @crabbypaddy5549 6 місяців тому +13

    Take them to court for loss of earnings, damages, future earnings and reputational damages and so on..If they mismanage their business, their contract with you do not cover them, regardless of what the contract say. Also, nothing that is illegal can be done legal through contract.

  • @theartsypixie2771
    @theartsypixie2771 6 місяців тому +52

    Thanks for the etsy heads-up. I was looking into starting a shop, and this information helps. I looked at your list of alternatives and wanted to give a bit of info i discovered by accident about shopify. I made 2 purchases from a seller that uses shopify, and when the orders shipped, i received a notification stating i could track all my orders through the shop app. I thought, while I dont like having to download a lot of apps, I might as well give it a try. After I downloaded the app and started setting it up, google alerted me that the app wanted permission to access my email messages...😮. Ohhh no no no thats not happening, as i have customer information in some of my messages, and Im not letting that info out for any reason. I texted back the notification telling them they are crazy to ask for this and that i would be letting the seller know what shopify was upto. I did just that and contacted the company to let them know shopify is asking for access to peoples email messages, which is a ridiculous request. Im glad I have my google Security set up so high that it warned me what they were trying to do.

    • @katthevampire942
      @katthevampire942 4 місяці тому +1

      Wow

    • @stj971
      @stj971 4 місяці тому +3

      Same thing happened to me. What a scam! It's really disgusting.

    • @MarekzAnglii
      @MarekzAnglii 3 місяці тому +4

      Many other Apps also request permission to access, the camera, microphone, emails, contacts and much more. And it's always in the -small- tiny print which goes on forever, so most people can't be bothered to read it all, and just click OK.

  • @KittyBGaming
    @KittyBGaming 2 місяці тому +8

    I love how she says that she’s gonna leave Etsy because she hates the company THEN SHE PETS AND CARRIES A RABBIT!! Absolute legend!

    • @lesliegreen9944
      @lesliegreen9944 3 дні тому

      I don’t understand your point. Were you pointing out that she’s a kind and thoughtful person who cares about all of God’s creatures and their endeavors?

  • @shewho333
    @shewho333 6 місяців тому +11

    I’ve opened two Etsy shops recently and both of them got about 5 views in the first two weeks, then no views at all. Meanwhile, I’ve been making sales just fine on eBay, Poshmark, and Mercari with no problems getting paid. This video just cements my thought that I should just shut down my shops on Etsy.

  • @susinok
    @susinok 5 місяців тому +9

    I was a yarn dyer in 2012. I started on Etsy, but only lasted there about 6 months before I started my own website.

    • @katthevampire942
      @katthevampire942 4 місяці тому +2

      Awesome. Are you still selling?

    • @susinok
      @susinok 4 місяці тому

      @@katthevampire942 No, I shut it down about 10 years ago.

  • @YT-Viewer
    @YT-Viewer 6 місяців тому +27

    This reminds me of the days when American Express thought they were infallible, charging their customer's outrageous fees Where are they now . . ? That's were Etsy is going and other greed-filled selling platforms.

    • @tphillips37
      @tphillips37 6 місяців тому +6

      American Express is still in business and just as big as ever.

    • @godschildyes
      @godschildyes 6 місяців тому

      @@tphillips37 Still in business yes, but not just as big as ever.

    • @pattischulz5379
      @pattischulz5379 5 місяців тому

      @@tphillips37 However, there are many places, especially in Europe, who won't take AMex because of the outrageous fees they charge vendors.

  • @mariwillalwaysgivethanks
    @mariwillalwaysgivethanks 5 місяців тому +16

    You do beautiful work! I wish you the best.... Etsy is HEARTLESS! They do NOT care about their customers...something is terribly wrong with their business ethics. In short, they are HARMING not helping! You did the right thing! Have NOTHING to do with them.

  • @viper505th
    @viper505th 4 місяці тому +8

    I've been looking into making a store on Etsy- and now I'm saved from making THAT mistake! Thanks for spreading the word! We need to decentralize from all these corporate hacks!

  • @Ampad22
    @Ampad22 9 місяців тому +33

    You just earned a new sub. I've been going back and forth starting on etsy with leaning more against it. Your review has pushed me over to just starting my own website. I don't understand the people who love etsy telling other makers that starting a website will be too difficult so don't bother. I get it that Etsy is the fast and easy way but for some makers the risk is not worth it. Some of us have the options of going slow and steady with building a customer base. I've heard too many horror stories about Etsy so I'll go the slow and steay route with my own site and possibly other small platforms. Thanks for your honest reivews.

    • @hedgecomber
      @hedgecomber  9 місяців тому +3

      My pleasure Tammy, I’m glad it helped. Good luck with your new site ☺️

    • @lilolmecj
      @lilolmecj 6 місяців тому +2

      It has been a long time since I put my shop on hold, but at that time Etsy did make some aspects very easy for someone who had no experience. Much has changed so I can’t speak to it.

  • @mrdovie47
    @mrdovie47 6 місяців тому +30

    I tried selling wisteria pods which can be used to make "weather toys", as I call them, that twist when dry and untwist in damp weather. I use wool felting to make gnomes or little people that turn directions to predict rain or dry weather. Scales of a pine cone do the same thing, open and close. To make a long story short, I kept getting locked out of my store, plus the only sale I made was to myself when my computer crashed and I lost a PDF file I made on how to craft the wisteria pods into weather toys. I never lost much money since I never made any. So I just dropped out of Etsy.

  • @ReviewsAndMore9
    @ReviewsAndMore9 7 місяців тому +12

    I have had an Etsy shop for many years. But I only sell digital products so never have an issue with delivery.

  • @julialaingstudio
    @julialaingstudio 5 місяців тому +22

    I loved Etsy when I first opened a shop there in 2008 but after so many changes working against the interests of handmade sellers I gave up on them and built my own Shopify site. Etsy are completely unethical and I feel sorry for all the hard working small business owners (typically female) being exploited by them.

  • @luvnotvideos
    @luvnotvideos 4 місяці тому +15

    So sorry to hear this happened to you! I already have a website based on the Square platform, but was considering opening an Etsy shop to relaunch my business after a rough beginning last year. However, after hearing all the recent horror stories, I've completely reconsidered. Sounds like learning how to be interesting on UA-cam (another problematic platform) might be the better solution. Between UA-cam, Instagram, and Facebook (shudder), I hope to start building a community of interest.
    Honestly, I wish the creators facing issues with all of these huge, faceless services could band together and start a class-action/international lawsuit. I hate that as an American, that's where my mind goes, but realistically, this money grab sounds like embezzlement, and is something any lawyer worth his salt would be able to take on and win.

    • @butterflyj685
      @butterflyj685 4 місяці тому +2

      Square space has been in the news too for holding on to seller's funds.

  • @susanb.3363
    @susanb.3363 6 місяців тому +17

    About 2 years ago I started contemplating opening an Etsy store for a small business I was hoping to establish. Even back then, after reading various negative comments from a variety of people (some of whom I follow on other platforms and have a degree of confidence in), I determined I didn't want to risk the little investment I had in Etsy. Because of the negative comments, I've never bought another item from any Etsy shop. While I hate penalizing legitimate businesses, I strongly feel Etsy itself (just another business) should be treated like any other business. So thank you!
    As an aside...just a few blocks from me, there is an ENORMOUS building - a mercantile mart - with several hundred individual booths managed by small businesses. If I went to that mart and an individual booth manager/owner was rude or devious to me, I would never even glance at that booth much less spend a penny on their items. If I went to the mart and the actual owners of the ENORMOUS mart were rude or devious, I would never pass through the doors again. Same principle with etsy.

  • @lauralaladarling3775
    @lauralaladarling3775 5 місяців тому +10

    Etsy is a disgrace! Who do they think they are grabbing and hanging onto the sellers money? Imagine £7000 is owed to the carpenter mentioned. I am glad he has told the BBC. I won't buy anything from Etsy anymore. The Carpenter could get in touch with a radio programme and tell them about Etsy and advise what their lawyers recommend. Xxx

  • @brucetidwell7715
    @brucetidwell7715 5 місяців тому +12

    Thank you for this! I came to read it because I have been thinking about starting an Etsy shop next year. This is shocking. In the US, I think some of these people would have justification for legal action. I need to look around and see if they are even doing that over here. Although, like you, as a person with a firm level of personal integrity, the whole thing leaves me with very bad feelings all around. I'm on Poshmark and buyers have three days after a "delivered" tracking notification to request a refund before the money is released. That is reasonable. Holding everyone's money for 45 days is outrageous! But Etsy stands to make millions in interest of of their "escrow fund," and I wonder if that's not the actual motive for doing it.

  • @caydancebloom
    @caydancebloom 4 місяці тому +4

    you are a sweet soul! something happened to that bunny ... but in the end it knew your loving kindness and didn't die alone. That is quite sweet.

  • @sheriewelsford
    @sheriewelsford 6 місяців тому +15

    Thanks so much for sharing. I closed my shop down too before that whole nightmare of Etsy just randomly closing people's shops. I had had enough and went off to find other options to sell my items. I am counting my lucky stars that I did that and like you, I won't be going back to Etsy either from what I have seen from others and the nightmare stories I have heard too. All the best to you!

  • @khardin23
    @khardin23 6 місяців тому +7

    My etsy shop was suspended after two days. No idea why. They said they emailed me, but I never got it. So infuriating. I appealed it and they said they couldn't give me specifics, but sent me a link to their 'payments' section of the terms of service. Not sure why. They charged my credit card for the listing fees. My designs were all originals, no copyright infringements or anything. Dashed some of my hopes, but I'm moving on as well. Local shops and my own online store. Edited for clarity.

    • @hedgecomber
      @hedgecomber  6 місяців тому +2

      Oh, sorry to hear that Kim, but maybe you had a lucky escape. Imagine if they’d suspended you when you had a heap of sales and then you couldn’t access your funds 🥴
      Good luck with your non-Etsy approach x

  • @gailhoffmann9498
    @gailhoffmann9498 2 години тому

    Oh dear, that's an eye-opener; who would've thought Etsy would practice such shady business tactics. Good luck on your new site Jane. All the best!

  • @FrankFrazetta
    @FrankFrazetta 4 місяці тому +6

    Wow! Etsy is really not nice. reminds me of all the Social media accounts that got closed because they had an opinion. I will definitely look elsewhere for products. Done with all the harm Etsy has caused good people. Miss the little mom and pop stores of the world.

  • @bubbyswirls9287
    @bubbyswirls9287 4 місяці тому +8

    Thank you for comforting the bunny 😪you are truly a great human.

  • @ohmightywez
    @ohmightywez 4 місяці тому +4

    Cornwall is on my list of places to visit in the UK. I have visions of dramatic cliffs, crashing waves, sea/smuggler caves, twisty narrow streets, old pubs and lovely people.

  • @le_th_
    @le_th_ 4 місяці тому +3

    Thank you for giving a vulnerable animal a safe place to live out it's final moments of life.
    I'm sorry you had such a horrible experience on Etsy.

  • @user-yi3yx2fn7g
    @user-yi3yx2fn7g 5 місяців тому +7

    I used to buy lots from Etsy in the early 00's. Around 2009-2010 I started noticing dropshipping stores filled with Chinese crap and knock-offs. I duly reported them and nothing happened. Zero. Absolutely zilch. I haven't bought anything off Etsy since 2016 when I WAAAAAYYYY overpaid for an item I later discovered on AliExpress.
    The amount of garbage on Etsy these days is horrible. I have returned to visiting crafters own websites now to avoid being scammed again. It is so sad, since the main thing with Etsy was that I had all my favourite sellers in one place. Now it is like eBay but with lies of "handmade".

  • @gusmonster59
    @gusmonster59 6 місяців тому +7

    Etsy isn't what it used to be. I had an Esty shop for about 4 years and it well enough for me (it did not support me. I didn't intend it to). But Etsy is awful - the fees, the demands, the bullying from Etsy finally got be too much and I closed my shop. When a platform start s telling you you need MAKE customers change the rating they gave you, it's past time t o leave. I got out before the big payment changeover/reserve crap happened and I am glad I did. Etsy has become a horrible place for the very people who make the money for them.

  • @cindytennessee
    @cindytennessee 4 місяці тому +5

    Jane, I have never heard anything bad about Etsy. I have purchased on Etsy for many years, with no problems. I listened to your rant and read the BBC article and will rethink my view of Etsy. Thank you for sharing!

  • @allisonwise3856
    @allisonwise3856 6 місяців тому +9

    Two of the horror stories happed to me on Etsy! It has happened to a ton of people! I was suspended twice….. after a couple days Etsy told me that they suspended my shop error!! I was able to fill orders but not access my money or any other part of my shop. Etsy made it very clear that I was a guest on their site! I opened a Shopify site and that feels great! I still sell on Etsy because they do have a lot of traffic, but I now have a back up store that sells the same things just in case they shut me down again! You did the right thing by just opening your own shop!

    • @hedgecomber
      @hedgecomber  6 місяців тому +2

      I’m so sorry this happened to you Allison 🥴 But really glad you’ve now built a safer business model 👏

    • @bitty_bytes001
      @bitty_bytes001 5 місяців тому

      How do you like Shopify? I was considering that too. I bought my domain but had it with weebly-square (not square space) and boy nothing happened for a whole year. So I am changing products around and considering leaving etsy. Idk. Yep Etsy is mess. They wrote me they had to remove some of my items, and no items were even removed. SO weird..

  • @Sungaze-px3rb
    @Sungaze-px3rb 6 місяців тому +7

    I think having your own website and for some also not having their eggs in one basket and toeing in to various larger market places would be better than just focusing on one. But, keep remembering how just a few years back there was a good local newsletter free at many outlets that had low cost adds and in depth interviews with crafting and health businesses, and smaller businesses. The internet swallowed them up. Creating online newsletter store and off line, like the golden olden days, with shares, co-op, and not relying heavily on ai or computerization, linking up to others in all areas, spreading this and connecting them. Thats what keeps coming to me.

  • @BethyS13
    @BethyS13 6 місяців тому +26

    So glad I didnt skip to the bit just about etsy, which is how I came across the video in the first place. You are wonderful, i love all your little rambles and side tracks and how youre not afraid to show excitement or sadness. I'll definitely be subscribing and watching more because you seem like my kind of person - real, and that's beautiful 🧡

    • @hedgecomber
      @hedgecomber  6 місяців тому +3

      That’s so sweet of you, thank you ☺️

    • @jewelwheeler1
      @jewelwheeler1 6 місяців тому +1

      That's how I got here. I'm so glad I did.

    • @katthevampire942
      @katthevampire942 4 місяці тому +2

      Same here! I saw this pop up on my feed, and since I’ve been contemplating restarting my scent crafting, with an eye towards Etsy, I clicked.
      Less than 30 seconds I clicked subscribe.
      Real, kind, beautiful, and lovely lady.
      My kind of human.

  • @KimPaley
    @KimPaley 6 місяців тому +6

    I have been selling on Etsy for 10 years, never had any problems. I am very nervous at the moment with all the negative publicity. Etsy is my sole source of income. It is particularly worrying when long standing sellers are being closed down. Most appalling is the lack of response to sellers locked out of their accounts and publically from Etsy, giving an explanation as to what is going on. They keep shooting themselves in the foot!! 😢

    • @hedgecomber
      @hedgecomber  6 місяців тому +5

      Oh Kim, please try and set up some other ways to sell your products whilst all is well. Hopefully nothing bad will ever happen to your store, but to have a back up plan just in case will give you such a sense of security. Good luck x

    • @HelmetVanga
      @HelmetVanga 6 місяців тому +1

      what do you sell?

  • @christineanne7834
    @christineanne7834 6 місяців тому +19

    Ahh this is why I never opened a shop.. so many people encourage me to get on Etsy to sell my few handmade cards. But after hearing story after story like this it is totally not worth my time energy or patience! Sorry this happened to you but I did find you bc of this video. Thank you & best of luck to you girl ❤

    • @katthevampire942
      @katthevampire942 4 місяці тому

      Best of luck to you and have many success!

  • @GettinStitchy
    @GettinStitchy 6 місяців тому +14

    I've been peak frustrated with them as well. I started up a shop in late June and I guess because I didn't have 30-50 people off Instagram or Facebook champing at the bit to buy my stuff in the first couple of weeks, they just decided that my store was going to be part of their planned 80% or whatever it is they have to just be failing businesses. Months of no sales except my Aunt back in August and she signed off on the message "Aunt ..." so of course now they know that wasn't an organic sale. I get 0-3 hits a day on the stats. That's it. And what really super ticks me off is I was doing some email maintenance and saw I had a folder I'd set up over a decade ago with emails from when I set up an Etsy shop in March 2008. And you want to know what I saw in those? Shop set up on March x, first and second sale THREE DAYS AFTER!!!!!!!!!! And another a few after that and a repeat customer a month and a half later. So clearly it was a much more egalitarian selling platform back then. Algorithms have completely screwed people like me over.

    • @karenl8837
      @karenl8837 5 місяців тому

      It can’t possibly be your seo your product or your photos? All etsys algorithm.

    • @labradorite8256
      @labradorite8256 4 місяці тому

      ​@@karenl8837I'm not a seller, only a buyer and yes it's the algorithm. It's like fossicking for gold to find good handmade items, I scroll through pages and pages of the same photos from China to find something genuinely unique.

  • @mwilliamson3989
    @mwilliamson3989 5 місяців тому +11

    I’m in the USA and have only bought from American shops from Etsy and hadn’t heard of sellers having these problems. 😮 I’m also in absolute shock that they would treat any of their sellers so horrifically. This should be a class action lawsuit. These good people and their shops employees at times and livelihoods have been endangered by Etsys poor business practices. Shame on them.

    • @fantastiqueberliotz1209
      @fantastiqueberliotz1209 5 місяців тому

      They treat US craftspeople the same as those from the UK. I've seen the complaints on US metalsmith FB pages. The only ones that get special treatment from Etsy are the Communist Chinese.

  • @cherylperkins3778
    @cherylperkins3778 6 місяців тому +11

    I just started an Etsy shop in July. I have had some orders but the issue I run into is the over saturation of similar products. (I do faux florals). The last few sales they started withholding some of my income. Not as much as the article you showed but enough to make a dent in my profits. All because one order as for a local customer and I didn’t have or include a tracking number due to the fact that I delivered it personally instead of shipping it. (Etsy has this as an option but apparently still penalizes you if you do this.) I don’t have a huge social media reach yet either so going it on my own would be very difficult. I’m hoping to generate more sales but I honestly get very discouraged by the whole thing.

    • @bits9161
      @bits9161 5 місяців тому +2

      That's weird! I ship with stamps a lot, and just mark order as completed and have had 0 issues. 😮

    • @hookanorycrochetclub
      @hookanorycrochetclub 2 місяці тому

      Hiya. The way to beat the star seller ridiculousness is 2 things. 1 put 'not available ' in the tracking code box . 2 set up an auto reply on your messages. You will need to keep reactivating the auto reply because i think it only lasts about 2 weeks, maybe a month. But this will mean all yr tracking stuff is covered ... etsy expects this even if its a non tracked item to get 5star seller rating so this stops the strikes there...and auto message keeps your response rate up . And as for replies that aren't needed i just add an emoji like 👍 or 😍 to acknowledge the message...seems to work so etsy sees you have replies but it doesn't keep the convo going . Xxx hope this helps x

  • @LokiandBjorn
    @LokiandBjorn День тому

    I had this issue a few years ago with eBay. I was trying to sell some items I didn’t use anymore but were still in great condition and wanted someone to benefit. I successfully sold 3 items - but I was locked out for a few days as well as losing my GREAT initial review on my first item and eBay accused me of selling illegally! They resolved and apologized but the damage was done to me as well. So far a few small businesses I know have better success through Amazon Prime, until early 2024, where they changed their platform. Unless you have your own website to sell from and have links on SM, I fear as a small business, we must always have that backup plan! So glad I found your channel, you popped up in my feed after watching a few cooking channels and some craft ideas. I wish you the very best, from here in the US. Have a blessed day.

  • @pamplant3610
    @pamplant3610 6 місяців тому +7

    As a leather crafter, may I suggest you also bevel the edges of you card holdes as well. It will give you a more finished edge. Best wishes for a successful business.

  • @oldtavernfarm
    @oldtavernfarm 9 місяців тому +10

    Thank you for your honest assessment!! I've bought from etsy in the past and had no troubles, but again that's been 10+ years ago. Well done calling out the jerks in the nicest possible way. I think the term "hopping mad" says it all. ❤

    • @hedgecomber
      @hedgecomber  9 місяців тому +3

      Haha, that was the polite version of how I was feeling 🤣

  • @megzeecreates9093
    @megzeecreates9093 6 місяців тому +6

    I don't sell much on Etsy however I received an order for 6 packs of an item I make but I stated that there were only 2 packs left in stock. Etsy allowed the order to go through and not having many sales this was the biggest order I have ever received so I didn't want to refund money. So I madly made 4 more packs (5 items in each pack) and managed to post them maybe one day late. So they hold your money if you don't send it in the time frame you have put on Etsy. I tried to find an email to msg them buy couldn't. Anyway the customer loved the items and had no issues that it came a few days late.

  • @The-Ancestral-Cucina
    @The-Ancestral-Cucina 2 місяці тому +2

    Seeing this and reading comments has solidified my decision to NOT open and Etsy shop.
    Thank you!

  • @sandraneves5326
    @sandraneves5326 5 місяців тому +10

    Thank you, Jane! Much appreciate you taking the time to create this very useful video. I am trying to create my online shop, Etsy was my first option, but after this review, I will find another way to sell my goods

  • @BarKeegan
    @BarKeegan 6 місяців тому +4

    The enshittification of the internet continues. A shame when creative platforms like Etsy, Patreon etc can’t manage to retain their core values while scaling up

  • @dararowland8749
    @dararowland8749 5 місяців тому +5

    I'm in my second year on Etsy. I don't have the social media following to set up my own shop although I could restart my website and maybe work out something on there. These horror stories about Etsy scare me and I think I'm leaving because after making some nice sales I realized I'm making half my income from commissions. Now that Etsy is taking more commission than ever and they allow knock off sellers and a lot of not handmade crap on the site, I don't want to be associated with it.

  • @NoSelf23
    @NoSelf23 21 годину тому

    Wow, thank you for this! I had 2 Etsy shops in the past that did very well and I've been buying and selling on Ebay since 1998. I opened an Etsy shop in October 2023 and closed it in February 2024. Even though I had hundreds of looks, I only had 2 sales, one from my husband and one from my BFF. Thankfully it's not that big of a deal to me. I have lots of nice gifts to give! There are a lot of cool and honest sellers on Etsy and I still look for hand crafted items but no more selling on Etsy for me.

  • @throttle4593
    @throttle4593 6 місяців тому +3

    Thank you for taking care of that sweet little rabbit. I do the same thing and am heartbroken when they don't make it.

    • @hedgecomber
      @hedgecomber  6 місяців тому +1

      It’s so hard though isn’t it? 🥴

  • @amethystsunangel1955
    @amethystsunangel1955 6 місяців тому +5

    I've also wanted to start selling products and considered Etsy, but have talked myself out of it. I remember Etsy being a place for people to sell their homemade wares. That doesn't appear to be the case anymore. All I see is people using it as an online garage sale or reselling stuff that they buy wholesale. Doesn't seem the little guy (or gal) can even compete with this kind of competition. And, like you, I've watched videos and read comments from people who have had the same problems you mentioned here. They are being shut down for no reason, with no explanation and no communication. That would be like renting a space or booth and you do all the work and fill it with all your hard work and investment, then one day you show up and the landlord has changed the locks on your door and locked you out and you don't hear from them. For someone like me, who doesn't use social media or even have a cell phone, I'm not sure what I'm going to do to get products out there. But as far as starting up a shop on Etsy, that's just not a risk I'm willing to take. And I too won't be supporting the shops there because in doing so, I'm also giving my money to Etsy and the people running (ruining) it.

  • @nerissataylor
    @nerissataylor 7 місяців тому +7

    I have a Etsy account but only have 7 sales since opening this past March so I’m going try my own shop thanks for your video this really help me decide

  • @giftedobserver
    @giftedobserver 2 місяці тому +1

    It seems a lot of us have had negative experiences with Etsy. I had a shop for about two years and got increasingly tired of having my hard earned money sucked right up! I closed my shop as well a year and half ago and ALMOST decided to reopen another shop but I really don’t think I will.

  • @AngelBomb5000
    @AngelBomb5000 6 місяців тому +10

    Greetings from a brand new subscriber. Your video just popped up in my feed- thank you for putting this out! Yes, a little warranted rant is good for the soul! (Etsy is evil!) I love your casual vlog style, it’s very well edited and beautiful. You stick to the point and keep each part relevant without unnecessary rambling. So often I get bored watching “vlog” videos, so I’ve never wanted to do one myself. You have me changing my mind. Even your scripted commentary sounded so fresh and conversational, not stiff and flat like most people reading out loud. I can’t wait to watch more from your channel. Thanks again and cheers from across the pond!

  • @N.cholaz
    @N.cholaz 6 місяців тому +13

    Thank you for the video. Additionally, Etsy's emphasis on quantity over quality leads to a compromise, which goes against our ethical values as artists. The fact they already sell Chinese products suggests they have embraced the same modern slavery-based Chinese model, which we, as western countries, hypocritically disapprove of.

  • @jennywhisconier7777
    @jennywhisconier7777 6 місяців тому +8

    I've been on Etsy since -- I wanna say 2007, but maybe later like '10? Not the old girl she used to be, I'm afraid. She's bitter and wretched after such a lovely start . . . She's like a wild child of the 60's who sold out in the 80's. So much Alibaba stuff, what's up with that? Makes me really sad. TY for the vid.

  • @cynthiaslater7445
    @cynthiaslater7445 4 місяці тому +3

    As a future seller, I am glad to find videos like yours. I like to keep informed on how these platforms treat their sellers. I'm sorry that Etsy decided to sell out and act like a corporation and no longer like a platform for the little guys.

  • @Smurgles
    @Smurgles 5 місяців тому +2

    I used to have an Etsy shop that was mildly successful, but for me it was about the right amount of activity. Due to health concerns I had to suspend my shop for a while. When I decided to reopen and relist my items, Etsy cancelled several of my previously listed items saying it was due to copyright violations. These were totally original patterns that I had written. I contacted customer service. It took several weeks for them to get back to me and they were totally useless. I hadn't heard about them withholding funds until now. Makes me glad I no longer sell on Etsy. There have been many changes at Etsy over the years, none of which, in my opinion, are beneficial for sellers. Thankfully Etsy isn't the only fish in the sea!

  • @zelphiaellerson6283
    @zelphiaellerson6283 9 місяців тому +17

    Jane!!! First of all, Congrats on starting your own shop! I'm so sorry to hear about your experience on Etsy. I've shopped on Etsy for years, but will now ask sellers if they have other sites where I can purchase. Best of luck! I will be visiting the website
    btw. Your hair looks fabulous!

    • @hedgecomber
      @hedgecomber  9 місяців тому +2

      Hello you! Thank you and thank you 🤩

  • @AliCatandBeanDip
    @AliCatandBeanDip 7 місяців тому +14

    You are a wonderful story teller. I'm looking forward to see how your shop performs off of Etsy! I've had a shop on Etsy since 2014, but I just barely got my tenth sale. Needless to say, I don't have any loyalty to the platform. 😆 Good luck with your new shop! ❤

    • @kimberleymarkova3641
      @kimberleymarkova3641 7 місяців тому +1

      Sorry for that. Ebay - all countries - has been a ghost ship for years, no sales

  • @ilovecornell
    @ilovecornell 4 місяці тому +1

    I was just listening to an Etsy sellers story last night who got shut down w/out explanation also.. with no response for months and months. It’s totally disgusting that they think they can operate that way. Scary actually. There needs to be a class action lawsuit. I can’t figure out why certain people and companies are able to get away with this stuff it’s sickening.

  • @topazblu6209
    @topazblu6209 5 місяців тому +2

    I remember trying out Etsy some time ago to sell some crochet crafts. At that time, everything was simple-ish and easy to navigate. No sales but tried to stick it out until some issues surfaced.
    First was the immediate canceling of orders which neither buyer nor seller had control over. After this came the payment holds, a new payment processor, the removal of the tax calculator and the fee increase. The only positive was that my favorite shops had sites outside of Etsy.
    Glad you found an alternative for selling your crafts, they look really amazing.