Professional freelance graphic designer shows you how to talk to a client; An real sales call!

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  • Опубліковано 13 лип 2020
  • If you're a freelance designer and have troubles talking to clients, use this entire sales from start to finish as a call a reference. This is how I talk to clients and I gave away my commission to show you how!
    Besides just being good at a skill, learning how to speak with clients is a top notch skill that will help you earn more money. It's all about maximizing your commissions and I'll show you some tips and tricks that I use to earn more from each of your projects!
    Through the entire sales process, I will highlight key important sales strategies and concepts that I use to navigate my way through the call. It's important to be comfortable with these ideas and be sure to practice a lot because closing deals is hard and can't be learned overnight!
    Furthermore, I will show you the entire process of how I designed her logo and business cards.
    I'm showing you this because this is something I've learned from my own trial and errors. As an entry level freelancer, I wish I had more advice when it came to the sales aspect of my business. Hope everyone here can learn something from this!
    Subscribe for More!: / @generalistmao9304
    Share this video with a friend: • Design Faster, Make Mo...
    Watch next: • Professional Designer ...
    Recommended Playlist: / @generalistmao9304
    Let’s connect:
    Instagram: / generalistmao
    LinkedIn: / patrick-mao-59308b33
    Website: www.patmao.com/
    Recording Equipment:
    Sony A7riii:
    tinyurl.com/ybyukhwx
    Sigma FE 35mm 1.2:
    tinyurl.com/ycduhb3a
    Rode Video Mic Pro:
    www.rode.com/microphones/video...
    Programs for Designing stuff:
    Adobe Illustrator:
    www.adobe.com/products/illust...
    Adobe Photoshop:
    www.adobe.com/products/photos...
    Adobe Premier:
    www.adobe.com/products/premie...
    Music:
    audiio.com/yellen/the-yellen/...
    audiio.com/browse?search=kidp...
    Stock Video:
    www.storyblocks.com/

КОМЕНТАРІ • 111

  • @DynesiusGaming
    @DynesiusGaming 11 місяців тому +32

    As a up and coming freelancer who's afraid to get his feet wet, this video actually helps so freaking much. I've always imagined what may go wrong during a phone call with my first client and if I will ever say something wrong that might steer them away, but the way you handle this client was very insightful. And the design process you went through really helps visualize how much work you had to put in.
    Excellent video and I'm so happy for the client. Subscribed and can't wait to see more content!

  • @artemistadjiki5820
    @artemistadjiki5820 4 роки тому +56

    Love this! So happy with your business platform. You made it so easy.

    • @generalistmao9304
      @generalistmao9304  3 роки тому +11

      Thank you so much! I couldn't have done this without you! Good luck to your business!

    • @dwaynedavidresponte
      @dwaynedavidresponte 4 місяці тому

      😊😊😊😊😊😊😊😊​

  • @alisonwayland6057
    @alisonwayland6057 22 дні тому

    Talking to clients, when getting to the cost aspect, has always freaked me out. I was always afraid of being too low or too high. Asking the client what their budget is has greatly helped in the freak out department. Thank you, and please post more videos like this.

  • @muhammadehsan2184
    @muhammadehsan2184 8 місяців тому +3

    Don't know why YT recommended such a great video after 3 years, this was the content that I was looking for.
    Thanks for sharing this valuable content. ❤

  • @owenrobinson3218
    @owenrobinson3218 2 роки тому

    Thank you for sharing your process!

  • @saeeda.2652
    @saeeda.2652 2 роки тому

    This is so helpful dude, really appreciate your effort

  • @williammccormick3787
    @williammccormick3787 4 місяці тому

    Thank you so much for making this!

  • @DalenaT
    @DalenaT Рік тому +1

    Thank you for this, super helpful!!!

  • @Nickporter17
    @Nickporter17 Рік тому

    Thanks so much for doing and sharing this! You deserve way more views and subs!!

  • @shriefallam8866
    @shriefallam8866 29 днів тому

    The way you handled the negotiations for money is pretty cool I am not going to lie!

  • @apooban
    @apooban Рік тому +1

    I just came across this! This is amazing 🌼 Thank you so much!

  • @MFealge
    @MFealge 7 місяців тому

    Thank you so much for this!

  • @meowmi1130
    @meowmi1130 8 місяців тому +3

    Thank you for being so transparent and giving out all the tips on the sales process. A lot of us are good with our work but bad with the sales part. This is really helpful.

  • @CousinKenney
    @CousinKenney 2 роки тому

    Fantastic video! This deserves way more views

  • @Chris-xk9op
    @Chris-xk9op Рік тому

    Thank you for your transparency this is a great resource

  • @karinabrandenburg8425
    @karinabrandenburg8425 Рік тому +2

    I struggle with this. Thank you for providing some structure! You are so appreciated and valuable to us! 😊

  • @merrychristyrona4960
    @merrychristyrona4960 Рік тому

    thank you

  • @deborahgwinn5681
    @deborahgwinn5681 3 роки тому +1

    Love the video. Very good and helpful. Thank you

  • @favdesigns4341
    @favdesigns4341 Рік тому

    This is so helpful... Thank you so much

  • @abbiekila4294
    @abbiekila4294 Рік тому +5

    I love this bro. It gives me a clear idea of how to talk to clients.
    I would appreciate it if you create more of that.
    Great job!👍

  • @divyanshusinghal177
    @divyanshusinghal177 8 місяців тому

    Oh man I have been searching for this for 2 days straight, thank you very much.
    It takes guts to share these things and you did man and that is for free.
    Appreciate you man.

  • @austinread8048
    @austinread8048 Рік тому

    Super helpful video, Thank you!

  • @mrs.stromroom1428
    @mrs.stromroom1428 2 роки тому

    Fabulous video! We are discussing client communication in my graphic design class right now.... just found the perfect video to show my students! Thanks for sharing your work! (I teach graphic design at a local public high school!)

  • @jordananibe5051
    @jordananibe5051 11 місяців тому +4

    This is the kind of content I love seeing.... Thanks for this, it actually fixes a lot of things I've been struggling with In client calls

  • @amypeebles4260
    @amypeebles4260 2 роки тому

    This video is a LIFESAVER!! Thank you, thank you, thank you, thank you!

  • @sleepypanda2907
    @sleepypanda2907 Рік тому

    Great video! I have a new client call tommorow and this video just did it for me!!!

  • @tomisinsalu65
    @tomisinsalu65 Рік тому +1

    This is amazing content for freelancers. You gained a new subscriber!

  • @Kgbxyle
    @Kgbxyle Рік тому

    2 years old, still relevant! good video

  • @Woeden
    @Woeden 4 місяці тому

    Helped a lot,many thanks.

  • @pewpewbang9009
    @pewpewbang9009 Рік тому +1

    This is amazing content. Self-taught freelance and this really helped me a lot. Thank you for this.

  • @Yosredesign
    @Yosredesign 2 роки тому

    Brother 💖💖💖💖, thank you so much for this wonderful effort... It's been a long time since I've been looking for someone to do something like the one you did. I am very grateful to you, my friend, and I wish you more success and excellence and lots of money Thank you very much.

  • @festusappiah8716
    @festusappiah8716 4 місяці тому

    I've gained insights, you're good.

  • @baturedesign
    @baturedesign Рік тому

    Watching this after 2 years.. gives me so much value. Thank you so much!
    Love your workflow and I sure have learnt a lot! 🔥🔥❤️❤️ Forever subscriber.

  • @designjourneyofficial
    @designjourneyofficial 9 місяців тому

    I loved watching and listening to your design process. This is great! I gained a lot of insight. You articulated your process really well. Well done!

  • @TyomaTorbin
    @TyomaTorbin Рік тому

    super cool and helpful video and call and process! cheers bro!

  • @la_sarito
    @la_sarito Рік тому

    This is SO HELPFUL... You have no idea... and I am beyond thankful...

  • @untitled7855
    @untitled7855 Рік тому +1

    actual godsend video. got a client and this was there to help me mentally prepare for the interaction. thank you sir

  • @johnreybacani6949
    @johnreybacani6949 5 місяців тому +1

    This is Gold, dude! 🎉

  • @mrsfanni
    @mrsfanni 10 місяців тому

    omg so so helpful! I am just starting out and it helps so much to know how this is done! thanks for making the video and I will check out more!

  • @emmanuelirabeshi6279
    @emmanuelirabeshi6279 Рік тому +3

    Wow! Great content. These have always been my problem: Pricing, pre-part-payment, and getting the clients to give me more clues as to what they want. Thank you so much!

  • @RaqueLeitao
    @RaqueLeitao 5 місяців тому

    You've just hit it! This kind of video is an excellent idea. It is of great help! Thank you so much!

  • @fatimahlou9752
    @fatimahlou9752 7 місяців тому +1

    This video is gold!! I'm extremely thankful for this whole process and your transparency with us as well as with the client. I honestly struggle a lot to communicate my boundaries with clients and since I'm only in the beginning of my journey as a freelance designer this is enormously helpful, thank you!

  • @rayane5853
    @rayane5853 11 місяців тому

    Mate, this is amazing. I just started doing some freelance work and I had no idea how to do it. This video is so helpful

  • @boutaalaeddinekhalil2652
    @boutaalaeddinekhalil2652 10 місяців тому

    This is the awesome video about logo design I have ever watched , I learnt many thing from you thank you

  • @vg___
    @vg___ 4 місяці тому

    What a way to turn this around at the end! Knowing how much work is put into the business cards alone is crazy, not to mention the logo. Goes without saying that your designs are 🔥🔥🔥🔥

  • @maopheakdey4908
    @maopheakdey4908 10 місяців тому

    I love this video so much.

  • @dead.eyes.4544
    @dead.eyes.4544 9 місяців тому +1

    Wow u do all the things free❤

  • @CristaAnders
    @CristaAnders Рік тому

    Thanks for sharing. Great video.

  • @tugcebkm
    @tugcebkm 4 місяці тому +1

    This was very helpful, made my notes. Thank you for this!

  • @tazeem357
    @tazeem357 3 місяці тому

    You did really well man❤️❤️❤️❤️❤️❤️❤️

  • @MARKSMANGAMINGisLIVE
    @MARKSMANGAMINGisLIVE Місяць тому

    What an amazing video man. Thank you so much for this. Respect

  • @hachikaizen
    @hachikaizen 2 місяці тому

    Thank you so much for this! I've always wondered how these kinds of calls go as im still a beginner and kinda nervous for calls haha, but this helps out so much

  • @areekaamjad486
    @areekaamjad486 10 місяців тому

    So far a really good content for beginner's. It actually boosted me for just going into real client work.

  • @east-wj8xq
    @east-wj8xq 21 день тому

    Very helpful! Thank you to both of you for showing allowing us to see this!!

  • @machogwapito3095
    @machogwapito3095 4 місяці тому

    This is underrated video can't believe this is free, Theory lessons + Actual experience is really complete detailed solution for us, Thank you! God Bless!

  • @GORILLA00
    @GORILLA00 11 місяців тому

    I would say "you made my day", but it's almost 3:00am, so you made my night, duuude!
    I should change my targeted clients, cities and even country, cuz here in the middle east I can barely find a good client, and since my graduation in 2018, I didn't get any good client that would pay me over 200$, and they were very few clients, you can even count them on your hand!
    and I just want to add that I'm currently living the most depressed time in my life with almost everything around me, and I was searching everywhere on youtube for some videos to show me how to deal with clients, which appears to be that your way is easy and very close to what I do, too!
    thank you again, my friend, I know this is a long comment, but it was real and from my heart.
    Ragheb W Maidour
    Graphic Designer.

  • @__Rohitrawat
    @__Rohitrawat 6 місяців тому

    I am watching this while replying to my first client messages.

  • @anushkaranjan8745
    @anushkaranjan8745 Місяць тому

    Wow really helped me

  • @Presiustajah
    @Presiustajah 9 місяців тому

    This video is slept on but you did this as good as Dan Loc or Chris Do! Very good.

  • @lobsterladyyy
    @lobsterladyyy 3 роки тому +12

    These are great advice Super helpful! It definitely sounded like she got more and more comfortable talking to you the more you guys talked!

    • @generalistmao9304
      @generalistmao9304  3 роки тому +1

      Thanks Yen! The most important thing for a successful sales call is for them to be comfortable! Its a segway towards great business!

  • @christelsanoy5976
    @christelsanoy5976 9 місяців тому

    Love this

  • @ferguspitcher7911
    @ferguspitcher7911 10 місяців тому

    Super helpful dude!

  • @sagethecosmic
    @sagethecosmic 3 роки тому +1

    I love these sort of videos, and I've never seen the freelance graphic designer perspective. TY!!!

    • @generalistmao9304
      @generalistmao9304  3 роки тому

      Glad you like them! I just checked out your page and it's really soothing content! Subbed!

  • @UditJhalani
    @UditJhalani 7 місяців тому

    you earned more than money on this. glad founded this ♥😀

  • @oluwatimilehinodunlami9270
    @oluwatimilehinodunlami9270 4 місяці тому

    Thanks Patrick!

  • @Dont_cryyy7
    @Dont_cryyy7 4 дні тому

    I am gonna do my first call today. And it will be a video call. I am logo designer and a freelancer. I was clueless of how I gonna defend the pricing strategy. But out of nowhere you video comes into recommendation!
    I got to learn something new.

    • @rlphnblza
      @rlphnblza 7 годин тому

      How was it?

    • @Dont_cryyy7
      @Dont_cryyy7 6 годин тому

      @@rlphnblza It was too good. But I cancelled the deal as I did not match their deadline. They wanted 1 logo and 12 posters in 2 days ☠️.

  • @elboukhariachraf7716
    @elboukhariachraf7716 Рік тому

    I like The video brother keep going !

  • @Orlando_Saa
    @Orlando_Saa 5 місяців тому

    Hey! I just wanted to thank you a lot for this piece of content you made. I've been looking for the full process a designer goes through with a client, from the first approach. So I can prepare my own process for the first and the consecutives clients. I didn't find it until now, this is very helpful for me, thank you so much!

    • @generalistmao9304
      @generalistmao9304  5 місяців тому

      Glad I could help! Goodluck on your freelance journey!

  • @ecaterinanistor9387
    @ecaterinanistor9387 2 роки тому

    very informative video 😄

  • @mitcheltonymusika6118
    @mitcheltonymusika6118 2 роки тому

    Thank you 🌼.

  • @specsNsarcasm
    @specsNsarcasm Рік тому

    thankyou this helps

  • @Bianca-jn4yj
    @Bianca-jn4yj 4 роки тому +2

    Suuuper helpful 👏

  • @alitawfik8517
    @alitawfik8517 Рік тому

    Loved the video thanks for sharing!! Where’d you get the illustrations from?

  • @skyrider4789
    @skyrider4789 Рік тому

    The value of what you created was much higher than what she was willing to pay.
    You went above and beyond by gifting the project, which is unsustainable, but if it's helped you get clients, subscribers, and satisfaction, great.

  • @amaycieng_
    @amaycieng_ 5 місяців тому

    I hope you continue your content, just subscribe!

  • @getfit9058
    @getfit9058 Рік тому

    Very inspiring video
    Please can you do a video of how you get this clients🙏🙏

  • @Lightflames85
    @Lightflames85 9 місяців тому +1

    If you wanted to streamline the process then having some premade forms of commen questions you ask people you work with would help. Also a step by step guide of things you need from the client. Then how payment works. You get started and you send them how your process is. Guide them throw the process. You should have done this on the website to some extent but you go down to the details. Then you send a business package with your logo on it and the forms inside with links to your members area. Then you put all the information into a server and cast it back into the client area on your webpage and then having all the information at one place. Sure it take some to setup but hopefully you will never have to waist time again other then optimizing the process to the point you never have to explain this shit again. Also hitting the client with a quistionare at the end of what you can improve in the process really helps with retaining clients.

  • @garbagemail9089
    @garbagemail9089 3 роки тому +1

    Amazing Man!!
    Thanks!

  • @SayQuin
    @SayQuin Місяць тому

    That’s amazing I’m really aspiring to reach that point, and I would love if you could give me some tips because I’m trying to start up free lancing and I am pretty okay with illustrator.so anything would help.

  • @mbonisindhlovu6682
    @mbonisindhlovu6682 8 місяців тому

    Subscribed✔️

  • @pixelGstudio
    @pixelGstudio 6 місяців тому

    Woow. ❤

  • @fridaydaniel431
    @fridaydaniel431 Рік тому

    Awesome work bro😎👍, shoulda sent me the money tho🤧

  • @hazeemfernandez4640
    @hazeemfernandez4640 Рік тому

    New subscriber here

  • @iami0
    @iami0 Рік тому

    This ep suppose to has a page pose on somewhere or book so I could easily re-learn or chew on or go through in the future. Could you make it happened?

  • @meetmeonthe50
    @meetmeonthe50 11 місяців тому

    Surprised she didnt choose the two top left mockups

  • @GrooveYouVerse
    @GrooveYouVerse 5 місяців тому

    Question. Is the $1000 package your true pricing, or the buffer ( based on her budget ) to mature it sound like you’re meeting half way and making it sound like a deal?

  • @notcollyn6633
    @notcollyn6633 11 місяців тому

    I am really curious as to why you don't send the source files with them

  • @clarkabella177
    @clarkabella177 Рік тому

    no more upload?

  • @menardarenas448
    @menardarenas448 Рік тому

    is your cap LRG?

  • @prajwalshahane1176
    @prajwalshahane1176 Місяць тому

    How to talk with client !

  • @mellenix
    @mellenix 7 місяців тому

    $150-$300 for a logo... sheeeesh!

  • @ABbrandarchitect
    @ABbrandarchitect 2 роки тому

    I could kiss you. Thank you for this video. God sent

  • @inilegnam
    @inilegnam 7 місяців тому +1

    STOP LOWBALLING YOUR SERVICES

  • @phantomgamer1343
    @phantomgamer1343 Рік тому

    What is that intro 😂

  • @sadepennbrook
    @sadepennbrook 3 місяці тому

    Terrible idea. This situation had a good outcome because the client was agreeable and understanding. But NEVER EVER in a million years record someone without their initial consent. Meaning, they must understand, exactly at the initial encounter, that this conversation is being recorded. Not only is it illegal in some states to not disclose, but you risk litigation even in states where the law is more open-ended about one party consent because the law leaves it up to the individual to decide if they were harmed in anyway. And get this, the law doesn’t care if you published it or not. Any individual has a reasonable expectation of privacy. Ignorance is completely unforgivable.

    • @3883djkdkdkdk
      @3883djkdkdkdk 2 місяці тому

      You seem to think that they will incur legal expenses and take him to court over this matter, investing their time and energy. However, I’m confident he’s intelligent enough to be aware of what you've mentioned, yet nothing will happen because it’s not a significant issue

  • @ojimendoza713
    @ojimendoza713 Рік тому

    Great video!!🙌🏽🤍

  • @by.antonioarevalo
    @by.antonioarevalo 9 місяців тому

    I know this is 3 years old, but I really loved the process. It basically the same as mine, but having to watched this makes my flow much more smoother! thanks for the tip!

  • @bhootfmnewemailstory
    @bhootfmnewemailstory 2 місяці тому

    what's going wrong with you man? why you are using background music ? is it titanic movie's romantic scene?

  • @suleimanomoruyi226
    @suleimanomoruyi226 2 роки тому +1

    This is really really awesome. This video is not getting the amount of likes and views it deserves. People really need to see this. Thanks alot. 🤍

  • @ScreamOnScreen
    @ScreamOnScreen Рік тому +1

    This was so helpful thank you for uploading. You were so good explaining the worth and proper value of the project and also setting boundaries. I think you could sell me my own foot if you tried, very professional and smooth.