A fix for McDonald's soft-serve machines?
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- Опубліковано 4 чер 2022
- As inoperative McDonald's soft-serve ice-cream machines became a national punchline, tech startup Kytch developed a device that helped McDonald's franchises get their machines back online. And that's when the fight over ice cream began to really heat up. Correspondent David Pogue has the story of how McDonald's soft-serve machines, and a tiny add-on computer, became the center of a multi-million-dollar lawsuit.
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Taylor is the kind of company that should be gotten rid of.
McDonald's first!
@@RealMTBAddict Amen
Mcdonalds needs to go, its a trash company that serves poison and has bad business practices
Amen
When I worked at BK back in the day, the shake machine didn't have any electronic computerized anything. It had a hopper and it had a freeze mixing cylinder underneath it, with mixing blades that turned when powered up by electricity. The only time our shake machine didn't work was if we ran out of the shake mix.
yep...I worked a simple machine...no problem. Scammers like things complicated
The Retro Decade Revival Project is gonna make sure these types of shake machines make a permanent comeback.
I worked at a BK too. Same experience. Machine never broke or shutdown one day, the entire 2 years I worked there
So does wendys.
ah the memories of working BK in 1982. The shake machine was so simple and never broke.
American innovation. Taylor was making profit by the soft serve machines breaking down. These innovators created a solution, and had the rug pulled out from underneath them. Shame on Taylor and McDonalds.
Mcdonalds is evil, i'm hoping they go like block buster which was also a trash company
Atlas Shrugged in the fast-food industry.
american innovating is why they are broken in the first place.
It's interesting how the soft serve machine at our local ice cream shop has never once been out of service (and my husband and I go there WAY too often!). I guess I'll just keep getting my ice cream fix from there instead of the local McDonald's.
McDonalds is just poison anyways, keep thinking that is chicken or even meat, gross.. might as well wash it down with some antifreeze and some rat turds. Maybe have it for breakfast, great way to start the day
Yea a youtuber made this exact story about a year ago chronicalling this whole saga a lot more in depth and it's just McDonald's and Taylor's historical partnership that causes this. No other fast food place uses Taylor and all of their machines are always up
Probably a "Sani-Serve" from Mooresville, In.
I mean it's pretty clear that McDonalds and Taylor are colluding to force constant repair bills on franchisees. They've created a monopoly and this is something that should be investigated by the BBB.
@@bryanx590 I have but that's beside the point.
I have worked for McDonald's off and on since 1974. So I have seen the evolution of their soft serve Ice cream over a period of almost 50 years. Early on there were few problems. But as the company has grown it has attempted to cram more and more into a smaller and smaller foot print. At some point they decided to combine a milk shake machine and a sundae machine into one unit. At one point they decided to make it a self cleaning machine. They have made the darn thing so complicated that no one knows how to maintain it. In the old days a crew person could be trained to take apart the soft serve machine in five minutes, clean it in ten and re assemble it in fifteen and an hour later we're serving soft serve to happy customers. The average McDonald's would have a dozen crew people so trained and every manager. Currently I am the kitchen manager of one in Florida and I've not a clue how to do any of the above. I have never been told how often it is supposed to come apart, be cleaned and re assembled. No one in our restaurant knows how to do this. Not even our general manager or maintenance staff. We have one full time employee employed by the franchisee to go from location to location to do this and since he has 18 locations spread out over a 40 mile distance most machines only get done every other week. I'm pretty sure it should be daily still but I honestly don't know. I will tell you that our machine has been down for repairs more than 50% of the time since I started working their in 2016 and most of that time was either waiting for replacement parts or for a certified repair person to visit and the last time we waited three months just for a diagnosis and then we were told it would take another four months to get a replacement for that machine and it was bought new in 2014. The Machine I used to maintain in 1995 was manufactured in 1984 and according to a friend who continued working there for years after I left, it didn't die until 2001. Those old machines were rarely down for any reason. So we are currently waiting delivery for our new machine sometime in August or September. Meanwhile we are renting a broken down piece of crap that's only four years old and is still down for maintenance 1/3 of the time but at least that is a vast improvement over the one we sent to the scrap yard months ago.
The lesson to be learned is that the more complicated you make any machine the more opportunities there are for failure.
I should also point out that when the cycle mentioned in this video fails, we have to throw away approximately ten gallons of very expensive sundae/shake mix. This happens an average of three times per week. We have had many weeks where we threw away more mix than we sold due to this and also the fact that since it is a dairy product it has a very limited shelf life and if the machine is down we aren't selling ice cream and the mix ends up going down the drain along with all the money we spent on it.
Thank you for your detailed input. So I don't understand what's the benefit to McDonald's doing this? I don't get it
@@lovelight6973 one word; money. The machines are intentionally made over complicated so when something goes wrong and you dont know how to fix it, you have to call and pay a repair man to "fix" the machine, although you could easily just fix it yourself if the stupid machine would just directly tell you what the problem is and what to do. The company that makes those machines and McDonald's are partners, so repair fees benefit them both. I recommend doing research on this topic because its a lot of greedy, corporate BS.
@@Thestuffnope I wonder if that's illegal it sounds shady for sure
Your going to hate this, but its not broken at all. They WANT it to be this overly complicated so you have to pay more money to fix what are usually problems that you can fix yourself. I recommend doing research on this topic. And there is a third party product you buy that you can plug into the machine that directly tells you what the problem is and what to do, but McDonald's doesn't want you to know this.
I read a long-form article about this, probably on Wired, and several months go. This was concisely and well reported. I hope that both Taylor and McD's have to pay out a big settlement.
🐒 And that there's no "gag order" or confidentiality agreement..... 🍦🙊
LOL for what. They literally had the devices out in without going to McD's HQ for approval. That kills any real hope of winning.
Restaurants are owned by private persons. They don’t need permission from HQ because they are not employees of McD’s
@@electrictroy2010 Franchise agreements.
Several times I have been told by ex-McD’s employees that the machines are designed and manufactured to be very sensitive to breaking down so the vender could reap millions in service fees.
McDonald's corporate also has a stake in Taylor, so Taylor reaping millions in service fees also benefits McDonald's. It's funny that many other businesses use Taylor machines, and they never seem to have problems with them. Have you ever been told that a Wendy's Frosty machine was down? NOPE! Also a Taylor product!
It's ironic because milkshake machines were the thing that made McDonalds in the first place. You'd think a big company like McDonalds would just stick it to Tayor by designing and building their own damned machines.
They've been partners since both companies inception and as long as its not hurting McDonald's to much (the corporate entity that is, not the franchisees who have to pay these fees to the repairman) they won't change. Corporate doesn't even get hurt from the loss of sales cause they just collect a fee from the franchise and if the franchise can't profit enough to cover the lost sales and repair fees then "oh well, good luck closing the store"
its bec McDonalds shareholders also have stakes in taylors parent company
@@VMan29397 I wonder if this answers the question everyone is asking? It may be just that simple. Everything else makes no sense.
Too lazy to throw a few scoops of ice creme and milk together in a cup and stick it under a spinning part in a machine that never breaks.
And this is why millions of Americans no longer go to McDonald's for ice cream and McDonald's is losing million upon millions of dollars in revenue from ice cream sales. Thank goodness for Dairy Queen, Wendy's Frostys, Burger King shakes, etc!
Any soft serve machine is rarely cleaned. Just buy real ice cream at the store.
True, never have any troubles at In-N-Out or Chick-fil-A with their ice cream and shakes.
@@kitcoffey7194 When I worked there the machines were taken apart and sanitized every week or two. In the interim, they have a heat cycle which pasteurizes the liquid mixes and kills any bacteria.
The Flag the Stand the Reason, The Man ( By Steven F. Gooden )
No trifle stripe doest grace this Cloth
Each Band, each strand by blood, no froth
Whilst noblest battles do rage and grow
We stay the course for this we know
No cost for cause tis too much too pay
When freedom cries this too we pray
That men will rise, risk life & Limb
For, Family, Country but most for HIM
It's He who formed us by His Design
So for His Purpose keep this in Mind
All men, no matter how poor or rich
Great or not were equally stitched
Made in His Image, both mind and Soul
To perform His will for the good of the Whole
Kneel not for tyranny, in hate or Jest
Stand up rather, for 2 feet are best
Stand up give Thanks for those who cant
Those who've died to give voice to rant
Ever thankful for your rights by blood
Thus Use it wisely for this they stood
They stood and fell that we might rise
Tis Now our turn, our fight to realize
Freedom's cost tis always born in strife
It's price is life and Sacrifice
Remember and pause for all those before
They were first with less, did more
This Flag we salute, this idea we cling
It's for this idea we stand and sing
For No trifle stripe doest grace this Cloth
Each Band, each strand from blood, not froth
Whilst noblest battles do rage and grow
We stay the course for this we know
No cost for cause tis too much too pay
We answer freedom's cry and say
We all will rise, and risk life & Limb
For our Family, our Country but most of all for HIM
but most FOR HIM!
- Steven F. Gooden
@@kitcoffey7194 🤣😂
Just do not go to Mc Donalds
I'm a field service tech for a large convenience store conglomerate and repair the taylor c300 and c302 units as part of my job (I'm also fully familiar with the 712 seen in this video and the 8756 non gravity fed system having run an icecream shop in my youth), the reason why we do it is because it's $600 just for taylor to walk through the door let alone labor cost and +10,000% markup on aftermarket junk parts; if you open a taylor unit they reserve the right to never service it again, especially if you add any of your own parts, and finally- in situations where we're not available you can't even find a 3rd party tech to service taylor units because they always result in a call back, hvac contractors don't waste their time with them- they'll work for 2 days and something else will break on them or the original problem will resurface, exactly as they said "overengineered" and I would add "crap" to that.
You just explained why "right to repair" is important. All soft serve machines are rarely/ever cleaned and I don't eat the stuff. But poor franchisees.
@@kitcoffey7194 When I worked there the machines were taken apart and sanitized every week or two. In the interim, they have a heat cycle which pasteurizes the liquid mixes and kills any bacteria.
Thank you for your post.
Scrap the Taylor machines! Scrap McDonald's too!
I love the Shamrock Shake. On St Patrick’s Day, used the app to order one. When I got to the McDonald’s, they said the shake machine was down. A few days later, I was able to get a mint shake at Culver’s. Their shake machine almost never goes down.
Mint shakes are better at Culver's anyways; the flavor is stronger
@@HigherQualityUploads custard is always better than frozen milk
I hope they win their suits!
Go to Cold Stone! Infinitely better ice cream
I usually avoid McDonalds except for breakfast. I would go elsewhere for ice cream. Especially after hearing this.
So do I. I am 66 yo and I have not eaten a hamburger at McDonald's since I was 8 yo.
yeah this is the last time I'll go to eat ice cream at mcdonalds. I might go once in a blue moon for a bigmac in the future
I worked at McDonald's from 1979-1981 and the soft serve (ice cream) and shake machines were never out of service. I mean I don't remember one time the machine(s) was out of order. And they didn't require a "service contract" for maintenance. McDonald's was a totally different company back then.
I worked at McDonald’s from 2001 through 2005 and made $6.65/hr at the time
Was Ray Kroc still alive? That's probably why.
I go to Dairy Queen instead! Their machines work.
Lol
Still a bad choice, but yes, machines work.
Same with Wendy's and Chick-fil-A.
As I designer of the micro controllers, that are often used by companies like Taylor, Taylor is being predatory and does not really want to make a reliable controller. They will only pay a consultant like me enough to make the controller just basically work. They could have made a lot better controller like the Kytch but they are too cheap in their engineering. to pay me to program the extra code.
Someone forgot to tell those two KYTCH engineers about the key basic McD and Taylor corporate policies. Being McCrooks, McLiers, and will Mcstab you in the back when you least expect it.
This is actually pervasive throughout the industry. Pretty much every fast food chain does this
🤣 I can think of several in my state who does not.
If 25% of your revenue is for replacement parts, it's no wonder why the machines are always broken 🤷♂️
It's not even real ice cream, it's made by a chemist.
Yeah, it's "soft serve". Soft-served WHAT? I get nauseated even thinking about it.
Perfect example of when you're a threat to a multi million dollar company or anyone, you get the short end of the stick. I truly hope you guys win the lawsuit.
McDonald's doesn't sell real ice cream. Their low-fat "soft serve" cannot legally be called ice cream. That's why their menu calls it "soft serve", or "shakes" rather than milk shakes.
I'm surprised the report didn't mention that.
Ice Cream Cone
Ingredients: Enriched Wheat Flour (wheat Flour, Niacin, Reduced Iron, Thiamine Mononitrate, Riboflavin, Folic Acid), Tapioca Starch, Sugar, Contains 2% Or Less: Canola Oil, Leavening (baking Soda, Ammonium Bicarbonate), Salt, Annatto Extract (color), Natural Flavor, Corn Syrup.
Here are the ingredients of the cone. As you can see there is plenty of wheat but no milk.
@@DavidEVogel David, that's the ingredients for the ice cream cone, not the ice cream product. Here's the ingredients for the "ice cream": VANILLA REDUCED FAT ICE CREAM.
Ingredients: Milk, Sugar, Cream, Corn Syrup, Natural Flavor, Mono and Diglycerides, Cellulose Gum, Guar Gum, Carrageenan, Vitamin A Palmitate.
@@DavidEVogel lmao...the cone (not the ice cream) is made of wheat and not milk....thanks capitan obvious
I remember reading the article about Kytch in Wired magazine last year. Crazy! Taylor and McD’s have some sort of mutual agreement/benefit from their relationship.
I do crave a soft serve cone once in a while but, tbh, supporting a local ice cream shop, especially one that makes their own ice cream is the way to go, WAY better ingredients!
One has to question the sanity of someone that goes to McD's for ice cream.
Most likely it would be parents who take their children, through the drive through & get them a meal & then try to add on a milk shake or ice cream cone.
I question the sanity of anyone who goes to McD's for hamburgers.
Here’s a deep cut for ya’
Ray Kroc, the man who stole McDonald’s from the McDonald’s brothers, first met the brothers at their restaurant as a milkshake machine salesman.
🤔
I REMEMBER WHEN IN 1977 WHEN THE FISH SANDWICH CAME OUT
IT WAS CALLED THE HULA BURGER AT THAT TIME
DIDN KNOW RAY DID THAT TO THE MCDONALDS BROTHERS
"The Founder" is a great movie that shows how McDonald's is evil and how they make more $ on real estate than their chemical -infused "food." Bon appetit!
@@kitcoffey7194 I'll have to watch that .
I’ve seen that movie too. One of the McDonalds brothers was the Zodiac killer.
@@ekop1778 no, the Hula Burger was Ray's idea for a meatless burger. It was a grilled pineapple slice with a slice of cheese on a toasted bun (🤢). The Filet-o-Fish was a Cincinnati owner's idea. The neighborhood of the Cincinnati restaurant was heavily Catholic. Ray preferred the Hula Burger, but let the Cincinnati owner have a contest one Friday (since Catholics couldn't eat meat on Friday before 1965), and the winner would be put on the menu. Guess which sandwich won...
McDonald’s doesn’t have a single ice cream machine anywhere. They have frozen dessert machines, no dairy to be found. Kind of like they probably have no chicken nuggets..just nuggets of unknown origin.
Oh they're chicken, all right, but you don't want to know what happens to get them into their nugget form.
Did it never occur to Taylor/McDonald’s to buy out this company?
The machines aren’t working. No one is making a percentage of anything. Zeros.
Voting with my buck. Not going to McDonald’s.
Do you think there are executives at DQ laughing their A’s off?
It said in the story that Taylor is reverse engineering their device (albeit now on hold) so they decided to invest in that instead. Money allocated incorrectly, that’s for sure.
I'm sure they've done a cost benefit analysis of that, and murdering everyone in that company
Also executives at Wendy's and Chick-fil-A.
@@plankface guarantee you if McDonald's was allowed to "safety test" these, all we would've heard is "hey have you heard our soft serve machines work 24/7 now. This is all thanks to our device that we created. Oh and btw kytch is unsafe so use ours instead"
The reality is that you can go to any soft serve independently owned Whippee in the country and get and the machines are running.
I’ll take mine dipped in peanut and Jimmiies please!!!!!!
Dairy Queen wins my heart over McDonalds, I'm afraid. The swirls on the cones, are what I always remember, too, as well as their Dilly Bars, their Star-sicles (firecracker, if you will), and their banana splits.
Try the blizzard birthday cake….amazing. Kid had Oreo for his birthday and loved it.
Dairy Queen ice cream sucks, too.
DQ's food is better than McDonalds too!
@@thetrainwreck1469 What else did you have in mind?
Yeah, but why do people go to McDonald's?
Agreed, those machines are never cleaned. Soft serve is gross everywhere. So unsanitary. Buffets died in the pandemic, but these germ pools are okay?
Wait... You call that white poop... Ice cream?
💩 "Say, I take an offense to that!!!" 💩
I've never been to a Dairy Queen and been told they didn't have ice cream. They never had a broken machine. None of the independent local restaurants have either. It's ridiculous that McD's can't get this right.
They CHOOSE not to get it right.
The machines are always broken 🙄
Mcdonald's machine being broken every summer helps DQ stay in business.
😆
i still don't understand how they could remove their best products off the menu and yet still kept ice cream but only to realize that their machine rarely ever works.
Let's remember, for those of us who have seen the movie "Founder," the man who claimed he started McDonald's was a liar and a thief. McDonald's is just continuing his legacy.🤷🏽♀️ Sooooo...I hope "Kytch" wins.
@Bold One Too bad you admired people without integrity, grace and no drive to work HONESTLY without stealing and conning others. It's sad you didn't see the movie for what it was truly conveying. So sad for you.
that’s why, with very few exceptions, when
I see something writing in the label “made in USA”, I don’t buy or I go for the one that says: “made in Germany”.
Always support Local Homegrown Businesses!
Corporate America is always up to no good and you are just paying them to feed you chemical food.
Based on my son's experience, at his location they were usually "broken" because they're a massive PITA to clean, so minimum-wage & overworked employees just avoid using them because they have plenty else to do. You want to fix the machines - make them auto-cleaning.
They aren't broken - they just don't want to make the ice cream or clean the machines.
Lazy employees? how could that be?
THIS
Is there a similar situation going on with the McDs ice machine too? I went through the drive-thru of one of the five MDs within a two mile radius of my house twice last week, to purchase their "any size for $1" soft drink and both days the ice machine was out.🤔
It’s not a bug. It’s a feature.
Thank you for sharing this case...
I hope they win their case.
Plot twist, mcdonalds probably owns Taylor or has a family member who owns it. There’s no way for the giant to keep taylor when it has so many issues…
Can I just say I love how much drama there is surrounding McDonald’s ice cream machines. This is the kind of drama I want in my life.
Status quo was just fine to Taylor and they kept it that way….no ice cream for you!
Your comment reminds me of the Seinfeld episode about the soup restaurant.... "no soup for you"
I got the fix; quit buying it all together and all of a sudden that issue will solve its self.
Go to Dairy Queen and leave McDonald's alone
I haven’t eaten in a fast food restaurant in at least 50 years. The ice cream thing: why would you even go to McDonalds when there are better choices at the grocery store or, if you are up for it, making your own. Is Carvel still around?
We got a Carvel in town. You can also get their ice cream cakes at grocery stores.
Nobody takes you out to dinner in 50 years?
They absolutely should sue both companies
I just wish they'd post a sign that let's you know the ice cream machine is down so you don't have to wait in the drive thru for nothing.
They can do what Krispy Kreme does with their hot doughnut light...
I gave up years ago. I no longer bother to stop by a McDo if I crave a sundae or McFlurry. I’d rather drive to the closest Dairy Queen, which by the way, Blizzards and sundaes are amazing.
McDonalds not serving you their ice cream is probably for the better of your own health regardless
When I worked there in the 80s our machine was never down! We ran it all day and took it apart to clean it every night. Never an issue. Newer and higher tech isn’t always better .
Whenever I see a line at Dairy Queen, I always think McDonald’s ice cream machine must be broken.
My dad and I had a McDonald's ice cream cone today. As we are them I told my dad how much I love their soft serve since the 90s when they changed their menu to have healthier options.
It would never even occur to me to go to McD's for ice cream.
And rightfully so, those machines are never cleaned. Soft serve is gross everywhere. So unsanitary. Buffets died in the pandemic, but these germ pools are okay?
The vanilla soft serve ice cream 🍦 is actually really good. 🥰
It would never occur to me to go to McD's for hamburgers.
Anyone wanting to secure that bag could easily sue McDonald's for false advertising.
My cousin Ray Ray owns two territories under Taylor and makes off like a bandit. He bought just bought me a G55.
Go somewhere else for ice cream
Same here in Wisconsin!
The ice cream machine is always broken because they don't wanna clean the machine!
I live in Georgia and our local one has NEVER worked!!!!🤣🤣
Shame on you McDonald’s. I hope these honest inventors win their lawsuit
Everyone knows don't even bother ordering any type of ice cream. It's down.
Big companies screewing the little guy, that's the American way ain't it?
I'm a service technician I work on Taylor sometimes but mostly Stoelting, Duke electro freez spaceman, Taylor's tech support will hang up in your face and there's only one place and Houston Tx (Lane equipment) to get service or parts and they don't give you any information either. I'm in Texas so Ralph Wright commercial refrigeration and Stoelting are number one here in quality not quantity, and yes it's true what they say about Taylor.
Can't believe corporate told franchisees not to use Kytch. Ridiculous
Lots of other places in my town to get ice cream and it's much better than McD's
I stopped ordering ice cream from McD's. Also, I go to McD's less often as a result. Their own fault.
Hey -- no 💚 for the McBroken website? Deserves a lot of credit! Maybe even a share of the settlement....? 🤔😉🍦✌🏼
There are often health issues associated with buying a soft serve cone at McDonald's. I have regularly seen an employee handling the cone above the protective paper wrapping around its stem. This means that human fingers touch the cone you will be eating. If I see this I refuse the cone and tell the employee to do it again without touching my ice cream cone. But it gets worse: sometimes the person who is handling money when you pay is the one touching your cone with the same fingers.
The machines are *never* cleaned.
@Rainmaker the guys preparing the food wash their hands. The people serving the food should not touch it. But yeah, service is terrible nowadays. They don’t think, aren’t trained, even in this age of covid. I see fingers in food and cups all the time.
Deesgusting! (Mispelled on purpose)
@@TheBooban Yes, you go to a restaurant and the waitress sometimes brings three glasses of beverage to the table. In order to do this she sticks her fingers into the glasses over the lip (where your lips would go). Horrible or non-existent training. Or maybe it's just that they don't care.
@@QAsession I remember the first time I heard some young punk talk about Mickey Dee. I thought, "What the heck... if it gives someone a thrill don't make a fuss."
Braums ice cream is better & the machine is always never broken.
I rarely eat at our local McDonalds but when I have the ice cream machine has always been 'down'. I can't remember a time when I was able to get a shake or ice cream from McDonalds due to the machine being broken.
Why haven’t they fixed it? This issue has been going on for a few years. Can a company afford all of this bad press?
McDonald's, yes. Cause no one with a big voice will call McDonald's out on their shady business practices due to their power in the industry
Forget this. When are they bringing back the frappes?
And this is why everything that’s made in America last 12 to 24 months or hours now, if you’re lucky. I’m keeping my old refrigerator until the doors fall off.
The McBroken site doesn't say how many are broken
It's based on the information gathered from the mcdonalds app that indicates "outages" on thd machines
An outage can be something as minor as a specific size of cup being out or flavor bring out
It also doesn't indicate what machines are simply in the daily heat treat cycle or cleaning or the 14-day brush cleaning cycle
Yep I worked on the first version back in 1995 they would go to freezer lock over the smallest thing if the temp was a half a degree off it would lock out
So, almost everything in this interview may or may not be entirely true?
The unit in my town in South Carolina hasn't worked in years...they took it off the menu...lol..
4:39 is like modern day poetry
People yelling that the ice cream machine is down 🤣. I laugh but very much feel your pain. They're never working!
Don't worry, I rarely go to McDonald's anymore.
Go to Wendys for a FROSTIE!!!
I go there or to Chick-fil-A.
I've been a David Pogue fan for over twenty years, since buying his "iMac for Dummies" book. This is the first time I've ever seen him do a "serious" interview, without trying to be funny (except for the "on ice" quip--nice!) and he was great. Nice to see the change of pace, David (but I still like it when you're goofy, too).
He was at The NY Times then I think he went to Yahoo and I never heard another thing from him. Where is he now?
@@Richard.Hybels I think now he's a full-time correspondent for CBS Sunday Morning.
This report omitted the part where Taylor and some distributors attempted to buy the Kytch to reverse engineer.
The ice cream machine has been broken in Ponte Vedra, Fl. for 2 years & 5 months even late at night, the entire time I have lived here.
Sue McDonalds!!!
Taylor, makes similar machines for Wendys, and BK but they dont have the same restrictions as McDonalds. and they are easier to maintain, Taylor is making millions to feather their HUGE nest.
Taylor machines are used in ice cream shops across the United States... the employees are trained to keep the machines maintained and cleaned. Those "criptic" messages are from machines being ignored, and if you know these machines, it is unsanitary too.....
Johnny Harris fixed this issue when he blew up Mcdonalds spot on the ice cream BS.... all my local mcdonalds ice cream machines work like almost every time now.... thank you johnny
the title of this video should have been "smart couple figures out how to sue mcdonalds over their ice cream machines"
🙋🏼♀️ Please, PLEASE pick me for the jury if this proceeds to trial! 👍🏼😅✌🏼
You would be disqualified based on your attitude.
No where on McDonald's webpage do they claim their "Vanilla Cone" is ice cream. According to the 10% milkfat minimum requirement to be classified as ice cream per the USDA, the "vanilla cone", only has 5% milk fat.
Train one employee whose soul job is to maintain and operate the ice cream machine full time.
Sole*
lolololol.. How much do you want to pay for your ice cream?
@@RealMTBAddict LOL
If you think about it, soul works too.
They would have to pour their soul into that job to keep up with the overengineered piece of machinery.
@@QAsession Soul doesn't work since the context means sole.
@@RealMTBAddict Hence the LOL at the beginning of my comment. It was a tongue in cheek reply. Play on words. Lighthearted. 😊
The McDonald's Ice Cream machine is not always down. It's just down when I want some ice cream.
I used to think the employees got in there at the beginning of the day and just scarfed it all.
Well, I mean, we don't know they DON'T...