Cisco Phone Firmware Upgrade Without CUCM
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- Опубліковано 9 лют 2025
- Upgrade any Cisco Phone FIrmware without Cisco Communications Manager (CUCM). Use your own TFTP server to update Cisco Phone Firmware
Here is a link to the XMLDefault.cnf.xml Download this, edit the file for the phone firmware you are using and make sure it is placed in the root tftp directory.
www.dropbox.co...
Just used this method to update some 8821's as these are being used on a UC540 which would not take the ZIP load to send to the phone from CCA . Thanks for the info and easy to follow instructions worked brilliantly :)
hi; how did you do it ? i have the same model (8821) but i dont cant put connect of phone. nothing appaer in the window of tftp32 software
@@juanarvizu7577 you just have to make sure that you download the text document and import the file name of the downloaded firmware for the 8821 so it finds it and upgrades, your 8821 may be locked if it's been previously registered to a Cisco unified communications system in which case Google factory reset before you try to do the firmware update.
Your video really helped me out today after what I thought was a bricked phone. Much appreciated...I have now written your procedure into an SOP so my buddies won't take as long as I did in fixing it. Cheers!
hey buddy
kindly contact me on f.alder.mumba@gmail.com
Sorry to dig up an old thread, but i'm struggling and need a little help.
i've got a bunch of 8945's that i'm trying to get to upgrade. but for some reason, even when connected to the CUCM, they won't upgrade. so i've been trying to get it done manually.
i went thought your instructions maybe half dozen times and followed it to the letter.
i keep getting the following error
Connection received from on port 49462 [26/12 10:30:36.973]
Read request for file . Mode octet [26/12 10:30:36.974]
File : error 2 in system call CreateFile The system cannot find the file specified. [26/12 10:30:36.974]
Connection received from on port 48089 [26/12 10:30:36.988]
Read request for file . Mode octet [26/12 10:30:36.988]
File : error 2 in system call CreateFile The system cannot find the file specified. [26/12 10:30:36.988]
after reading all the comments, it looks like it getting the xml file ok, but can't get the actual load and sgn files
i've tried hard reset to force it back to default mode, but am getting no joy.
any guidance you give me would be appreciated.
Dude, your dropbox file is what i was needing, your awesome!!! thanks a million
how i do get the phone to start copying the file... or how do i get the file on the phone. i have set up my FTFP and all but the copying is not hapening
Your video was most helpful out of all tutorials online. Thanks!
Thank you!! all i needed was the xml File! got my 8811 upgraded :)
great video! this method works great on all 5 different models i have :)
Hey, i try to upgrade but i always get error TFTP error : download XMLDefault.cnf.xml.sgn fail. Just rename the file dont work. The same is with the SEPMAC.cnf.xml. Who can help. Phone Firmware just now: sccp 9-3-2-11
If i rename the file i get following error: XMLDefault.cnf.xml.sgn, authenticated fail. Reason:6.
I don´t know what reason 6 means
Thanks for sharing Sal, I was performing the procedure for a DX650 that has sipdx650.10-0-2-24; trying with sipdx650.10-2-5-215.load. I can see activity in the Tftpd64 with the file XMLDefault.cnf showing 100% progress for 1 second but nothing happens. Do you have a clue of what to do? Thanks in advance!
I have a 9971, cant get it to work with zadarma, can you help
Old video, but still very relevant. I am concerned now that this video uses an 8845 in 2016. I might have to check the end-of-life for these phones. ;)
What's the process for 7937G? Please explain. I could type Ip of TFTP server but it is showing "no file found" while resetting.
Please explain why. I installed tftp on my redhat 8, where Asterisk is running.
Hey Cisco Sal, I purchased a Cisco 7841 K9 and realized it would not work with my voip provider. I have been trying to convert to 3pcc and was able to upgrade the firmware however it keeps asking for a Transition Load Authorization Rule and license. Where so I get the rule and license?
You need to either rma the phone and buy a 3pcc/mpp version of the phone or you need to purchase a conversion license.
@@CiscoSal I am facing the same issue. I have explored the option of buying the conversion license. Is your process still applicable, as I have no access to CUCM? The license file can be uploaded to the phone and the process will complete?
Hello Cisco Sal, I have a Cisco UC520, and I was wondering if you could help me with something. I am trying to upload 7911 firmware onto it and it won't let me, it wants a software pack, so I tried the other way by installing it like the other phone loads look like. Still, did not work.
Thanks for the above video.. can you make a video for migrating enterprise to 3pcc for Cisco 7841
Hello and thank you for your video/tutorial. Regarding a Cisco video phone 9951, do you have any idea how to connected this to a free PBX like asterisk? Or the config file SEPmacaddress.cnf.xml? Thank you
Hi Sal do you have an updated dropbox file for this?
Hello, I have tried to upgrade firmware cp 7821, it success to load new firmware, but when th phone disconnected from tftpd64, the firmware is rollback to previous version, please help
Still having a problem here.
i have downloaded the XMLDefault.cnf .xml file, put it in my tftpd32 server on my desktop.
should i first copy it to my router's flash ?
Can you downgrade the software version using this method?
Any way that I can Downgrade a Cisco CP-8945 Phone? Thanks
Awesome explanation, short and precise, Thanks!!, By the way, Should I set up the TFTP option at tftd32 to either 150 or just leave it by default (69)?
@igor Option 150 is for your DHCP server. You can put your TFTP server IP address in DHCP option 150. This is a quick way for the phone to boot and know where to go to download code. You do NOT want to change the port of your TFTP server. 69 is the default port and thats what the phones will look for.
@@CiscoSal I just bought a cisco 8851. I was trying to connect my iphone to it through bluetooth but there is no bluetooth option in settings. Can you help?
Good stuff! Thank you for taking the time!
Does with work with 7900 series phones? I have a bunch with the auth fail message... need to incrementally upgrade the firmware I believe and would rather not mess too much with my CUCM... I'm only a CCNA.
Yes it will work with 7900s
@@CiscoSal You're the man! got this up and running on a spare 3560 and a mac with tftp running. Thank you!
Legend... You help me flash my cp8811 in 2022 :)
Can one of these models be updated to run as a standalone SIP handset without needing other Cisco infrastructure?
Yes there are specific versions of these phones called mpp or 3pcc that let you do that. You can convert to this type but you need to buy a license to do so from cisco.
Hi Sal,
I am trying update firmware on a 7942 and it is giving me a TFTP Error: SEP20370617F B66.cnf.xml.sgn . When I downloaded your XLM sheet the name for the 7942G was different than the name in my ZIP download. Which should I change the name on ?
Thank you,
Hello, I have Cisco 7841 phone, through tftp32 phone has downloaded XMLDefault.cnf.xml file, after is nothing is happen in. As per your video phone must get restart but my phone is not getting. Please suggest a solution
I have the firmware but I am not clear on how to get the .cnf file
Would you be able to provide the default xml again? It appears that it is not reachable at this time.
Nevermind, it seems Dropbox is having an outage.
Hi we are trying to upgrade the SIP firmware for the model Cisco 9971, but we are encountering the error "File not found: SEPD0574CF62907.cnf.xml" . Appreciate your help on this.
Any chance you have access to past firmware for the DX80? I cannot upgrade from the current 4.1.1 to the 10.2.5.215 on ciscos website. they wont support this unit either...
You will need a support contract to download firmware.
Cisco Sal we have it on other dx80 but this particular unit was flashed with a dev fw and cisco will not allow smartnet on it nor provide us fw in series to upgrade it. I was just curious if you happened to have access to previous fw versions.
Hi Sal,
Do you have Multi platform firmware for any model like - Cisco 8811, 8851 or 8861
You can get it from Cisco.com. I do need to mention that today there is no process to convert a non mpp phone into an mpp phone. So if thats what you are trying to do, it will not work.
@@CiscoSal Correct i tried with MPP firmware it didn,t worked.
I am using the Cisco 8861 for Asterisk voip server and it is working, i need support do you know how to use right site programmable key for speed dial, i am able to use left side for speed dial but not right site.
Thanks in advance.
I have a Cisco 8841 its on the multi platform firmware and theres no where to add a tftp server, any ideas?
You need to log into the phone. These directions in the video are for non mpp phones
I'll pay you to fix my 8851 I just got. I followed these instructions to upgrade firmware since latest was from 2015 and it appears to have worked (although it looks like a cheap UI now), but I still cannot access GUI via IP which I've been trying to do all along and figured it was old firmware issue
Did you enable the web server on the phone? If it’s an mpp phone you do that right from the phone in the settings menu. If it’s a cucm controlled phone you do it though cucm.
@@CiscoSal It's not MPP. So I followed instructions to migrate to MPP by first updating to latest CUCM firmware (which it updated), but it fails when updating to MPP firmware and I've tried multiple MPP firmware versions
@@CiscoSal any help on CP6941 set to upload
Need help! My CP-8961 want 2 addition files: CTLSEPF0257278D25A.tlv ; SEPF0257278D25A.cnf.xml
And I made manual edited XMLDefault and added a row with a file for my model. Is this correct?
I could only upgrade the firmware but SIP settings not opened yet
What are you registering the phone to?
@@CiscoSal I got the used one and want connect to SIP account. Now I just buyed 3 new Yealink )) Thanks for you response
Ok that phone does not have a universal sip load so not sure how it would work. You need a 3pcc Cisco phone for non Cisco phone systems. Only ones that Cisco makes are the 7800 and 8800 phones.
@@CiscoSal thanks for your support!
Hello i have a question when i click the dropdown for the network my network is a 10.1.10 address and all the ones i see is a 127.0.0 and a 192 addresses. Which one do i select?
You see that where? Your tftp server? That should pull the interfaces you have on whatever computer you are using.
Hello i have a question why you do not include the sep xml file?
Link in the description for the xml file.
Great video! I got the firmware updated on my 8861 without CUCM and trying to connect via MRA but it keeps telling me there is no trust list installed. Any ideas? Thanks!
GeekTank sounds like an MRA issue. You should open a tac case.
Could you please tell how you have upgraded 8861 phone without CUCM
You can check out my other video. ua-cam.com/video/D7MeslXuo7Q/v-deo.html
I was not able to get 8941 phone done, could you provide tftpd32 setting and files
thanks
i am using Solarwinds FTFP server and my download is not happening, don't know what i am doing wrong
Hello Sal,
I have a cisco 8841 that is locked into the unified network, I see in a previous comment that you mentioned this is not "officially" supported, can this be done if I am using the phone for testing purposes? I used the above technique to push the software out and I am still getting a TFTP access error.
Hey Sal, After the phone load the XMLDefault.Cnf.xml, I'm getting this files missed during the transmission: CTLSEPXXX.tlv, ITLCTLSEPXXX.tlv, ITLFile.tlv, SEPMAC.cnf.xml. What Should I do in this case? Thanks.
Did you download the zip file and extract all the files?
Yes, I did but I didn't see those files that I mentioned before. My version to upgrade is 11-1-1MSR1-1
did you find solution for your issue. I have same issue ?
I replied to the comment on the other youtube video I did. Basically you have the wrong phone. The one you have will only work with CUCM. There is a special phone with 3PCC in the part number that works on third party calling services. For the 7811 that part number would be CP-7811-3PCC-K9.
is it possible to load just the .xml file through tftpd32?
great video , well done !!
how can i setup to language from tftp code pls help me
Hi Sal, do you know how to upload and upgrade IP Phone firmware with Cisco router?
If you can turn the router into a TFTP server then I don't see why it would not work. Also... There is a new public site Cisco created to do an automatic update to the latest phone firmware. I have not tested it with older devices like 7900 series phones but it works perfect for 8800, 7800, and DX devices. This is if you dont care what version of firmware gets pushed down. I might do a video around this once I test it more. Upgrade.cisco.com
The firmware I downloaded has a load file named sip88xx.11-7-1-17 but the xml file you posted says sip88xx.11-5-1-18
will this be an issue?
Watch the video. I believe I talk about renaming the load name in the XML file.
I did rewatch the video and you did not get into that.
@CiscoSal Any idea on how to access the web interface of this device ?
What are you trying to do? You can enable web access when the phone is registered to CUCM under the device settings.
My CP-8811 does not request XMLDefault.cnf.xml from FTPD server, it does request SEP.cnf.xml and others files,
Not allowing me to upgrade the phone!
Do you know what could be wrong ?
did you find an answer ?
Great video, Sal!
My phone (CP8861) doesn't have the option to enter the IP address of the TFTP server. Is there a way to work around it?
It should... Make sure you are in IPV4 settings. All Cisco phones have the use alternate TFTP option.
@@CiscoSal i bought a used one 8861 and there are no admin setting. (Might be blocked before by cucum) a factory reset did not change anything. Is there a way to unlock admin settings. Pound pound key is not working.
can i change the firmware of my cp-8861-k9 from sip88xx.11-7-1-17 to sip88xx.11-1-2MPP-351.loads in order to make the phone work with asterisk pbx?
if i can can you kindly guide me through?
i don't have CUCM, so i need a method that depend on either web browser or tftp server.
thanks in advance
You can't do it. You need to purchase an mpp phone. They have 3pcc in the sku standing for 3rd party call control. You can't take a non mpp phone and make it mpp. Cisco blocked that option. If you try you to get error messages.
Did you got the solution, i also have the same issue
Hı Man, I am come again. I bought cisco 7942 and cisco 3905 then its model no: CP-7942G and CP-3905. What do you think about that they works on 3PCC? I have no CUCM.
The 7942 is an old model phone that does not support 3rd party call control. The 3905 while still being sold also does not support 3rd party call control. You need to buy either a 7800 or 8800 series phone with 3pcc in the part number.
Thank you :)
Cisco Sal Hi again..:) i tried to register it and i provided it to send register packet my private server. But you know that it must send second register packet after it took 401 error code. But it does not send second register packet inclued username password etc..
What phone are you using? Is it a 3PCC phone?
Cisco Sal no it is not 3pcc
Thank you for your effort. In my case it did not work on the 9951 :-(
Please share Firmware, I can't download from CISCO
Amazing video. Thank you for sharing.
Hi , Will this work for Cisco 7941 phones??
Yes, this should work for all Cisco phones.
@@CiscoSal ok I will check it. Many thanks
Thank you Sal for your great video, I have cp-8845 and still have an issue when i do exactly your steps the phone requests CTLSEP0057D2C1AB5D.tlv & ITLSEP0057D2C1AB5D.tlv & ITLFile.tlv & SEP0057D2C1AB5D.cnf.xml files which i don't have.
Even though i made hard rest for the phone.
hi where can I get the XMLDefault.cnf.xml file ? great video
Check the description
If anyone is irritated as I am with the ATA191-K9 Here is the load information for it.
ATA191.12-0-1-0301-002
Thanks so much for your video. It was extremely helpful. I'm hoping you can assist with one issue. Both of my phones are giving me this error: the SEP.cnf.xml file "Peer returns ERROR < > -> aborting transfer." All of the other files transfer successfully. I'm also unable to access the webpage of the phone. This config file has a setting for that. Any help is appreciated.
will this work for CP 9951 phones?
Yes it will
Cisco Sal I got error of not finding sepmac.cnf.xml
How are you getting that error? Thats usually a registration file the phone gets when it tries to register to CUCM. I have not seen that before on a firmware upgrade.
Cisco Sal I configured the phone to use alternate tftp that's running on my PC.
Cisco Sal error is from the phones status messages
como cambio un CP-8945 a SIP?
THANK U!
great
please how can i get the xmldefualt.cnf.xml file