Hi New to Google shopping. I went in to my merchat center Just to find out I have disaprove ítem also a lot of warnings. I sale Women clothing. One of the warnings I get is gender and age group. Im using Shopify. I was thinking maybe I can do a filter on shopify for gender and set all to Women. Since all my product are for Women but i find out there is no gender on product page. Just in merchat. So I Will have to go one by one on my merchand account. Any Short Cut for this
I have had some major issues with my products getting approved. I hand make my products. Many are one of a kind and others have several in a collection. Should I click custom for all of my products, add a mom, and brand to get approved and leave the up section blank?
@mrsamBaldwin My account products were suspended due to copy right issues for the products after I put in the mpn number? How do I fix this does google not allow dropshipping from Aliexpress?
mpn/gtin i keep getting disapproved i dont have this information as i make custom products. ex. stainless steel tumbler i will make a beach tumbler out of. how can i get around this
Great video's They have helped me a lot!! Now for the No FUN part. My account has been suspended do to misrepresentation. So I went in to my merchant account and corrected every red error. no more red errors just a few yellow warnings only two that have
Thanks for this video :) I wasn't able to get in touch with Google by phone due to folks working from home right now (understandable) but they got back to me via email. They disapproved my products because in my product description I note there are "possible shipping delays due to C*VID" and it got filed as "capitalizing on sensitive events" which... doesn't make any sense but ok Google. (I censored the word here for this reason.) I wanted to leave a comment here in case someone else finds this info useful. I reworded my product description to "delays in shipping due to world events" and hoping that works out! Cheers :)
I design and sell svg files for digital download I live in the uk but the best sells are in America so I need it to be shown in the US how would I do it also my own design what do I put for mpn great video :)
Hi, Thankyou for your detailed videos.. Could you pls help me with my query? Actually my ad is also not running. It asks me to add products to the campaign. Although I have already updated all my products in google merchant centre, all of them are approved. Could it be that the destination of my product feed is Free Listing hence its not visible in Google ads account? Also I want to change the destination of my product feed in Google merchant centre. Current destination is free listing. I want it to be Shopping ads. Could you pls guide me on this..
Hi, I had my MCA set up by a 3rd party, they were specific enough, I took control of the acocunt but it has the USA as the country of origin, which is incorrect. Can create another MCA account after deleteing this one? I see lots of warnings not to delete and create again but I cannot change the country oforigon for correct tax purposes we have other issues with the account but this is the biggest right now.
Great video, just one thing, within GMC there is a brand box to fill in. Do I add the company that is producing the product or can I enter my brand name or business name?
Hi thank you for all the videos they are helpful how ever my issues is I keep getting suspended by google and I believe the cause is I don’t have a GTIN how can I Bypass that or correct it. I’m using Shopify and apps like wiio and AliExpress and can’t get any info from them please help this has been my struggle for the past 2 months thank you
Please can you show us how to fix these? for example, the availability is a massive issue and I am sure I have a dynamic feed, I have 2000 products so I cant change these every single day manually. Not sure why it's not updating automatically.
Hey Jay, I’m about to release some videos on setting up dynamic feeds for shopping so they update automatically. Finishing the filming today and they should be up on my channel soon
Mr Sam Baldwin awesome your videos are the best on UA-cam for sure! Would be great to see a full set up in depth explaining each stage and if you need to have gtin or mpn etc and what to do in each scenario if you don’t have those and how to make the feed update automatically
Hi i have a problem with google merchant center. I have two accounts .. How to delete one so I can enter my url address. He won't let me while both are available.
It depends on how you’ve set up your feed but this is likely due to the product URL field in your feed having errors. It might have a typo or your sending them to a bad page (it might have an error or might not load). This can also happen if your store is in private mode and can’t be viewed publicly so google can’t crawl it.
I'm having this error "Account suspended due to policy violation: Shopping ads policies" but my product is in the home improvement niche, and has no big brands doing it. I'm still new to Google Shopping, so that's the common fixes for this?
Hmmm, this is a weird one and is probably an auto-flag. I'm sure you've checked out this page already: support.google.com/merchants/answer/6149970?hl=en If you click into the error it should allow you to download the errors in a csv and this sometimes has more information. If that doesn't help then this is another case where calling Google and getting their direction on the exact cause of the error.
Hey, Great videos! We are having some issues through our google feed due to price. This is caused by products having variations on the website, they all have a price but the google centre can't seem to understand the variations. Any idea of how to fix this? Thanks!
Hey bro for my products,i got suspended without warning,i sell replicas and when i see item issue i am being shown that shopping ads violation is what i have done,and below that i see that there are manny things info which i am missing to give them?i am confused what maybe the reason they'ld have suspended me?as they havent cmear stated that because of my replica products
Hey guys! If you have any questions about getting your products approved in Google Merchant Center, just leave a comment below! Also check out my free course where I show you how to optimize your product pages and get conversion rates in the 3-10% range. This is really important for your shopping campaigns as your product pages are where you’ll be sending your traffic! Get the free course here: keycommerce.com/product-page-mastery/
This is amazing!! I have become dumbfounded in trying to resolve --> "Invalid or missing required attribute: id" I tried updating a few SKU's, but it did not seem to change anything and many of the SKU's are not able to be changed because the are generated by a print on demand company. I'm just stuck here. On a rock, in the void. LOL
@@truegrit5560 How's your feed setup? Are you using the shopping app, a google sheets feed, etc? The ID Field is directly editable and you should be able to change it quite easily.
I made website, two time but Google merchant center suspended my Google merchant account and removed product both time, I m very disappointed 😞. merchant center account has been suspended for violation of the un acceptable business practices policy
Hello Professor Sam how are you I hope you are fine I have a problem with Google Merchant All designs are without size and color What is the problem? Are there a solution to this problem? I do drop shipping Print on demand With Printful what's the problem thank you teacher
Is there a way to fix this or are handmade one of a kind custom products not advised for this? I fix and then spend a month fixing with google via phone or email. Then It does a web crawl and I get suspended again...for things that I don’t need for a custom product (grin, barcode..). I am guessing this is a shopping channel that I just don’t need.
Dear Sam, I am grateful to see such a good video of you when I am distressed! I don't know what I did wrong. In my Google Merchant Center homepage, the product is still 'active', but I receive an email saying, 'Your Merchant Center Account Has Been Suspended'. Does this mean That I cannot place any more? I don't know what I'm going to change.
Nice video, All my products are approved for surface across google but disapproved for Shopping. and the error shows for shopping ads are Pending initial review , what to do ? I am very confused.
Hey Ayion, I would wait a few days until the initial review is complete by Google. Sounds like they’ve approved you for surfaces (organic shopping listings) but are still double checking your feed for Google Shopping. If it doesn’t change within 3-4 days I would refetch the feed. If that doesn’t work, give google a call and they’ll conduct a manual review at your request.
@@KeyCommerce Thanks for your reply. One more thing to be clear, If i just want to run surface (organic shopping listings) do i need to add them in Shopping list? By the way I just want to use Organic shopping for this site. Thanks in advance.
If you just want to have them on Surfaces (organic listings) then you don’t need to also have them set up for Shopping Ads. As long as your feed is approved for Surfaces then you are all good!
Hey Sam, I recently was about to launch google ads but before even trying, my merchant center got suspended due to “ policy violation” - vehicles I sell inflatable fishing boats and they disapproved all my items. I have fixed and reworded title and descriptions but after review still none of my other products( that aren’t boats) are still disapproved have any ideas or advice would greatly appreciate it
Hey Allison, is it telling you the reason for the policy violation? Usually you can click into the error and download an excel sheet (.csv) that tells you the reason for the disapproval for each product.
Mr Sam Baldwin just did what you said in your video and it says in the “issue title” column Suspended account for policy violation on all of my products. Any ideas to help, been in contact with google through email but not much information is given to me besides my products are a vehicle policy violation
Hi Sam, My merchants account has been suspended due to Google Ads terms and condition & Limited performance due to missing identifiers [gtin, mpn, brand]. My Products are disapproved for Shopping Ads. Could you please help me on this issue
Hello Professor Sam how are you I hope you are fine I have a problem with Google Merchant All designs are without size and color What is the problem? Are there a solution to this problem? thank you teacher
Hey there! You will need to add in the size and color fields to your product feed and fill them in with the right values for each product. This depends on how you set up your feed too. If you used a Shopify app then you should be able to adjust it within the app.
Hi. I'm searching everywhere and reading everything I can, as you suggested. But I can't find a solution and I hope you could help. it's a landing page problem. it says "Account suspended due to policy violation: landing page not working". I checked my URL I set in GMC but it's working and all. My mind is about to explode haha
Hey there! If you’re 100% sure that the landing page IS working and the link URL is the correct one then this has likely just been crawled by Google and they had some sort of error with their robots. What you should do is contact Google and request a manual review so that they can go check that the link does work manually.
I have an error "Account suspended due to policy violation: return and refund policy". This seems simple but I can not find where to even enter the return and refund policy. I also can't find a tutorial online and the google support phone lines are not available due to covid. Any advice?
Hey Caleb, yes you need to make sure you include a returns and refund policy on your website. Google will crawl the site to try to find it. If it's not there or they can't find it then you'll get this error. There should then be a button to request a manual review so you can either provide it to them or they will go in and find it more manually. Give this a go and let me know how it goes!
Hi Sam, great video & great channel. One of my issues that has popped up on the Merchant Feed is "Ineligible for Enhanced listings". I have read on other forums that this in relation to where your feed is. ie. Enhanced listings are not approved in Australia. As a result, my products are partially approved at the moment. If my products are ineligible for enhanced listings, does that mean it won't appear on Google Shopping? What is the benefit of Enhanced Listing? What am I missing out on if I don't have this approved?
Hey Naveed, thanks for your comment. Yes, the enhanced listings are for the free/organic google shopping listings but doesn’t affect your paid shopping listings. It’s not yet available in Australia (as of this writing) but should be very soon. You can still run Shopping Campaigns as long as you get your product feed approved and create your Shopping Campaigns.
@@KeyCommerce My account products were suspended due to copy right issues for the products after I put in the mpn number? How do I fix this does google not allow dropshipping from Aliexpress?
hi sam can you help me in below issues error Pending initial review 12 View samples 100% error Violation of Shopping ads policy 12 View samples 100% warning Excessive capitalization [title] 1 View samples 8.3%
Hey Mohammed, it looks like you have "Excessive capitalization" so you'll need to go into your feed and edit the titles so this is not the case anymore. If you are using Shopify and the Google Shopping app then you can edit it there. If you click into the error for the "Violation of Shopping Ads policy" it will likely tell you the policy that has been violated. If it doesn't tell you this then you can give Google a call and speak to their shopping team and they will tell you the exact policy violation. Here's the list of Google support numbers you can call: keycommerce.com/google-ads-support-complete-list-of-google-adwords-phone-numbers/
Sir can you please answer me that my account is suspended can i disconnect merchant centre and run google ads i have tried to resolve and didn't get approved also i have deleted and unplublished the products so please let me asap thanks for all great info from you
Yes you should still be able to run Google Search and Display ads. Unlink your Google Merchant Center account from Google Ads and just create the campaigns in Google Ads.
Hey! What error is showing in Google Merchant Center? Have you googled the exact error and found a solution online? Once you find out the problem, you then need to go fix it in your feed or on your website.
Mr. Sam, i am wondering if you know someone or you yourself provide service to fully establish a Google Merchant store ? My company is in need to find a profession to perform that task. If you can point us to the right direction, that will be nice.
hello my merchants account has been suspended due to "missing product data" and i do not know how to solve this. i have removed the products from the merchant accounts can you help me solve this ?
This depends on how you have created your feed. Have you filled in all the required fields for your feed with the right data? It's likely a technical problem to do with the feed not having the right info for each field.
Sam, dope vid man. Check it. I don't have any errors but this under 'account issues': warning Account isn't eligible for enhanced listings on surfaces across Google Hell does this mean? lol
Hey Sam! Great video mate it was super helpful :) I was hoping you may be able to lend some advice on a recent issue I've encountered. I recently synced up my friends store with merchant centre and so far have not had a single product accepted. He has his own brand of herbal supplements which he sells on Amazon and not through Shopify. The Shopify store is essentially a landing page more than anything. Do you think Google won't let us list these products as we don't offer checkout on the Shopify store and just refer back to Amazon? The supplements that have been disproved, as far as I can see is due to Google not liking any health claims being listed, which is totally understandable. However the copy on the website does not reflect this, it cannot as Amazon has pretty much the same policy. I haven't had any luck with appealing anything yet. :( Thanks in advance for any help mate!
Hey mate, I've worked with supplements in Shopping campaigns and they are a special kind of difficulty. You're going to constantly be fighting merchant center disapprovals for health claims and the like. My advice is to remove all health claims at all and make sure the site is squeaky clean, then request a manual review. I've also worked with sending traffic to Amazon stores and that's also very difficult with Merchant Center as Shopping campaigns require you to have the product be able to be purchased on the actual site (not on Amazon). I have tried creating a bridging site to get around this but after a week or two Google suspended the Merchant Center account because of this. The only way you can get around this is through some blackhat strategies but you'll need to weigh up the risks because if Google catches you they'll suspend your whole account and tag your email (and the fingerprint of your computer) so that other accounts you create will be auto banned.
@@KeyCommerce I really appreciate the feedback and advice mate, I figured that it was going to be an uphill struggle with supplements and advertising let alone the affiliate issue with Amazon. I think I'll just stick to Website Traffic campaigns and Keyword SEO. Really appreciate you getting back to me and for all your content mate! Keep it up :)
The only problem I have with my products is this: Account suspended for non-compliance with a rule: Incomplete contact information If someone had the solution, it would save my life.
You need to add in your business information settings and add in your address. If you’re dropshipping then add in your home address. Here’s my video on completing the business information settings ua-cam.com/video/D2uhVPrqytM/v-deo.html
How about the disapproved products are fetching from Content API? Everyday there is one or the other product getting disapproved & also I am not able to showcase the products on my Additional country of sale except the Primary one. Tried with Merchant centre support, but we all know how technical they are.
3:50 is that the old update? I can't find that option anymore
Hi New to Google shopping. I went in to my merchat center Just to find out I have disaprove ítem also a lot of warnings. I sale Women clothing. One of the warnings I get is gender and age group. Im using Shopify. I was thinking maybe I can do a filter on shopify for gender and set all to Women. Since all my product are for Women but i find out there is no gender on product page. Just in merchat. So I Will have to go one by one on my merchand account. Any Short Cut for this
Is there a newer version of this video? I'm sure things have changed. Trying to fix GMC issues and not getting very far! Thank you
السلام عليكم اخي سام
عندي مشكلة في جوجل ميرشنت
متجري جديد هل الصفحات القانونية مهمه جداً بالنسبه لجوجل ؟
I have had some major issues with my products getting approved. I hand make my products. Many are one of a kind and others have several in a collection. Should I click custom for all of my products, add a mom, and brand to get approved and leave the up section blank?
@mrsamBaldwin My account products were suspended due to copy right issues for the products after I put in the mpn number? How do I fix this does google not allow dropshipping from Aliexpress?
mpn/gtin i keep getting disapproved i dont have this information as i make custom products. ex. stainless steel tumbler i will make a beach tumbler out of. how can i get around this
If you make custom products then you don't need to, and shouldn't, put in an MPN or GTIN.
Hi, Sam your video is very helpful to me. i have shopify store and my all products is disapproved suddenly, please help to resolve this issue
Great video's They have helped me a lot!! Now for the No FUN part. My account has been suspended do to misrepresentation. So I went in to my merchant account and corrected every red error. no more red errors just a few yellow warnings only two that have
is it okay to Dropship on google? if I give them the GTIN or MPN I am afraid the will ban me
How do i set up a feed?
You have helped me a lot!
Thanks for this video :) I wasn't able to get in touch with Google by phone due to folks working from home right now (understandable) but they got back to me via email. They disapproved my products because in my product description I note there are "possible shipping delays due to C*VID" and it got filed as "capitalizing on sensitive events" which... doesn't make any sense but ok Google. (I censored the word here for this reason.) I wanted to leave a comment here in case someone else finds this info useful. I reworded my product description to "delays in shipping due to world events" and hoping that works out! Cheers :)
Thank you so much for your lesson Sam. I cannot be more thankful. It's Lunar new year at my place right now and you just saved my day. Thank you.
I design and sell svg files for digital download I live in the uk but the best sells are in America so I need it to be shown in the US how would I do it also my own design what do I put for mpn great video :)
Thank goodness for this video! Fingers crossed my shop is approved.... Yay, bring on the sales :-)
what are the websites that SHOULD have mpn and gtin
Hi, Thankyou for your detailed videos.. Could you pls help me with my query? Actually my ad is also not running. It asks me to add products to the campaign. Although I have already updated all my products in google merchant centre, all of them are approved. Could it be that the destination of my product feed is Free Listing hence its not visible in Google ads account? Also I want to change the destination of my product feed in Google merchant centre. Current destination is free listing. I want it to be Shopping ads. Could you pls guide me on this..
Hi, I had my MCA set up by a 3rd party, they were specific enough, I took control of the acocunt but it has the USA as the country of origin, which is incorrect.
Can create another MCA account after deleteing this one?
I see lots of warnings not to delete and create again but I cannot change the country oforigon for correct tax purposes
we have other issues with the account but this is the biggest right now.
Great video, just one thing, within GMC there is a brand box to fill in. Do I add the company that is producing the product or can I enter my brand name or business name?
Your own business store name.
Hi thank you for all the videos they are helpful how ever my issues is I keep getting suspended by google and I believe the cause is I don’t have a GTIN how can I Bypass that or correct it. I’m using Shopify and apps like wiio and AliExpress and can’t get any info from them please help this has been my struggle for the past 2 months thank you
Please can you show us how to fix these? for example, the availability is a massive issue and I am sure I have a dynamic feed, I have 2000 products so I cant change these every single day manually. Not sure why it's not updating automatically.
Hey Jay, I’m about to release some videos on setting up dynamic feeds for shopping so they update automatically. Finishing the filming today and they should be up on my channel soon
Mr Sam Baldwin awesome your videos are the best on UA-cam for sure! Would be great to see a full set up in depth explaining each stage and if you need to have gtin or mpn etc and what to do in each scenario if you don’t have those and how to make the feed update automatically
Hey Sam, my products have been disapproved Idk and am so lost
Hi i have a problem with google merchant center. I have two accounts .. How to delete one so I can enter my url address. He won't let me while both are available.
Hi Sam,
Can you please guide me on how I can remove "Invalid destination [included destination]"
in Google Merchant Center.
It depends on how you’ve set up your feed but this is likely due to the product URL field in your feed having errors. It might have a typo or your sending them to a bad page (it might have an error or might not load). This can also happen if your store is in private mode and can’t be viewed publicly so google can’t crawl it.
I'm having this error "Account suspended due to policy violation: Shopping ads policies" but my product is in the home improvement niche, and has no big brands doing it. I'm still new to Google Shopping, so that's the common fixes for this?
Hmmm, this is a weird one and is probably an auto-flag. I'm sure you've checked out this page already: support.google.com/merchants/answer/6149970?hl=en If you click into the error it should allow you to download the errors in a csv and this sometimes has more information. If that doesn't help then this is another case where calling Google and getting their direction on the exact cause of the error.
@@KeyCommerce same problem...please guide a bit
#watanabei please guide how you fixed?
Hey,
Great videos! We are having some issues through our google feed due to price. This is caused by products having variations on the website, they all have a price but the google centre can't seem to understand the variations. Any idea of how to fix this?
Thanks!
@hayesMachinery I"ve the same problem on my store. Did you fix it?
what if i advertise only one variation?
# 1000 (like) haha ... good info thx.
Thanks for watching!
Hey bro for my products,i got suspended without warning,i sell replicas and when i see item issue i am being shown that shopping ads violation is what i have done,and below that i see that there are manny things info which i am missing to give them?i am confused what maybe the reason they'ld have suspended me?as they havent cmear stated that because of my replica products
are gtin and mpn important for every website
Very helpful,thanks.
Help with gtin and mpn
Hey guys! If you have any questions about getting your products approved in Google Merchant Center, just leave a comment below! Also check out my free course where I show you how to optimize your product pages and get conversion rates in the 3-10% range. This is really important for your shopping campaigns as your product pages are where you’ll be sending your traffic! Get the free course here: keycommerce.com/product-page-mastery/
Waaaaaaoooooooow! I love that thnx so much let connect each other please
Hi Mr Sam Baldwin, i would love to get some help.
Hey Janine, shoot me a message over here: keycommerce.com/contact/
This is amazing!! I have become dumbfounded in trying to resolve --> "Invalid or missing required attribute: id" I tried updating a few SKU's, but it did not seem to change anything and many of the SKU's are not able to be changed because the are generated by a print on demand company. I'm just stuck here. On a rock, in the void. LOL
@@truegrit5560 How's your feed setup? Are you using the shopping app, a google sheets feed, etc? The ID Field is directly editable and you should be able to change it quite easily.
Suspended account for policy violation
hi, it shows the following error for product disapproval. how to fix this?
I made website, two time but Google merchant center suspended my Google merchant account and removed product both time, I m very disappointed 😞. merchant center account has been suspended for violation of the un acceptable business practices policy
Hello Professor Sam
how are you
I hope you are fine
I have a problem with Google Merchant
All designs are without size and color
What is the problem?
Are there a solution to this problem?
I do drop shipping
Print on demand
With Printful
what's the problem
thank you teacher
Hey there! You need to add the size and color fields to your product feed and fill them in for each product.
hey,
when google merchant account gets suspended do all the products also get disapproved?
Hi Sam, I got the issue saying 'Too many values' can you help?
so frustrating because they don't allow for products that are homemade :( or handcrafted.
Is there a way to fix this or are handmade one of a kind custom products not advised for this? I fix and then spend a month fixing with google via phone or email. Then It does a web crawl and I get suspended again...for things that I don’t need for a custom product (grin, barcode..). I am guessing this is a shopping channel that I just don’t need.
Dear Sam, I am grateful to see such a good video of you when I am distressed!
I don't know what I did wrong.
In my Google Merchant Center homepage, the product is still 'active', but I receive an email saying, 'Your Merchant Center Account Has Been Suspended'. Does this mean That I cannot place any more?
I don't know what I'm going to change.
Thanks very helpful!
I’m currently under a “cooling down” period on Merchant Center 😩 lol
Thank you from Argentina
. I was able to solve it thanks to you :)
Nice video, All my products are approved for surface across google but disapproved for Shopping. and the error shows for shopping ads are Pending initial review
, what to do ? I am very confused.
Hey Ayion, I would wait a few days until the initial review is complete by Google. Sounds like they’ve approved you for surfaces (organic shopping listings) but are still double checking your feed for Google Shopping. If it doesn’t change within 3-4 days I would refetch the feed. If that doesn’t work, give google a call and they’ll conduct a manual review at your request.
@@KeyCommerce Thanks for your reply. One more thing to be clear, If i just want to run surface (organic shopping listings) do i need to add them in Shopping list? By the way I just want to use Organic shopping for this site. Thanks in advance.
If you just want to have them on Surfaces (organic listings) then you don’t need to also have them set up for Shopping Ads. As long as your feed is approved for Surfaces then you are all good!
@@KeyCommerce Thanks indeed.
Hey Sam, I recently was about to launch google ads but before even trying, my merchant center got suspended due to “ policy violation” - vehicles I sell inflatable fishing boats and they disapproved all my items. I have fixed and reworded title and descriptions but after review still none of my other products( that aren’t boats) are still disapproved have any ideas or advice would greatly appreciate it
Hey Allison, is it telling you the reason for the policy violation? Usually you can click into the error and download an excel sheet (.csv) that tells you the reason for the disapproval for each product.
Mr Sam Baldwin just did what you said in your video and it says in the “issue title” column Suspended account for policy violation on all of my products. Any ideas to help, been in contact with google through email but not much information is given to me besides my products are a vehicle policy violation
Hi Sam, My merchants account has been suspended due to Google Ads terms and condition & Limited performance due to missing identifiers [gtin, mpn, brand]. My Products are disapproved for Shopping Ads. Could you please help me on this issue
Hello Professor Sam
how are you
I hope you are fine
I have a problem with Google Merchant
All designs are without size and color
What is the problem?
Are there a solution to this problem?
thank you teacher
Hey there! You will need to add in the size and color fields to your product feed and fill them in with the right values for each product. This depends on how you set up your feed too. If you used a Shopify app then you should be able to adjust it within the app.
god forbid the biggest company in the history of earth actually help you
Hi. I'm searching everywhere and reading everything I can, as you suggested. But I can't find a solution and I hope you could help. it's a landing page problem. it says "Account suspended due to policy violation: landing page not working". I checked my URL I set in GMC but it's working and all. My mind is about to explode haha
Hey there! If you’re 100% sure that the landing page IS working and the link URL is the correct one then this has likely just been crawled by Google and they had some sort of error with their robots. What you should do is contact Google and request a manual review so that they can go check that the link does work manually.
I have an error "Account suspended due to policy violation: return and refund policy". This seems simple but I can not find where to even enter the return and refund policy. I also can't find a tutorial online and the google support phone lines are not available due to covid. Any advice?
Hey Caleb, yes you need to make sure you include a returns and refund policy on your website. Google will crawl the site to try to find it. If it's not there or they can't find it then you'll get this error. There should then be a button to request a manual review so you can either provide it to them or they will go in and find it more manually. Give this a go and let me know how it goes!
Invalid or missing required attribute: price
Invalid price in attribute: price
how to fix these 2 erros price in website and in sheet both are same
This great, information, thanks alot, greatly appreciate it
Hi Sam, great video & great channel. One of my issues that has popped up on the Merchant Feed is "Ineligible for Enhanced listings". I have read on other forums that this in relation to where your feed is. ie. Enhanced listings are not approved in Australia.
As a result, my products are partially approved at the moment. If my products are ineligible for enhanced listings, does that mean it won't appear on Google Shopping? What is the benefit of Enhanced Listing? What am I missing out on if I don't have this approved?
Hey Naveed, thanks for your comment. Yes, the enhanced listings are for the free/organic google shopping listings but doesn’t affect your paid shopping listings. It’s not yet available in Australia (as of this writing) but should be very soon. You can still run Shopping Campaigns as long as you get your product feed approved and create your Shopping Campaigns.
@@KeyCommerce My account products were suspended due to copy right issues for the products after I put in the mpn number? How do I fix this does google not allow dropshipping from Aliexpress?
thank You.
hi sam can you help me in below issues
error
Pending initial review
12 View samples
100%
error
Violation of Shopping ads policy
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warning
Excessive capitalization [title]
1 View samples
8.3%
Hey Mohammed, it looks like you have "Excessive capitalization" so you'll need to go into your feed and edit the titles so this is not the case anymore. If you are using Shopify and the Google Shopping app then you can edit it there. If you click into the error for the "Violation of Shopping Ads policy" it will likely tell you the policy that has been violated. If it doesn't tell you this then you can give Google a call and speak to their shopping team and they will tell you the exact policy violation. Here's the list of Google support numbers you can call: keycommerce.com/google-ads-support-complete-list-of-google-adwords-phone-numbers/
Sir can you please answer me that my account is suspended can i disconnect merchant centre and run google ads i have tried to resolve and didn't get approved also i have deleted and unplublished the products so please let me asap thanks for all great info from you
Yes you should still be able to run Google Search and Display ads. Unlink your Google Merchant Center account from Google Ads and just create the campaigns in Google Ads.
Thanks
hy Sam,
My Google merchant account has been suspended due to product disapproved. please advise how i can solved it.
Hey! What error is showing in Google Merchant Center? Have you googled the exact error and found a solution online? Once you find out the problem, you then need to go fix it in your feed or on your website.
ty
What's g my guy how much are you doing per month
All of my products disapproved
Mr. Sam, i am wondering if you know someone or you yourself provide service to fully establish a Google Merchant store ? My company is in need to find a profession to perform that task. If you can point us to the right direction, that will be nice.
I am expert connect me via email harshadrj96@gmail.com
Didn't help me at all
hello my merchants account has been suspended due to "missing product data" and i do not know how to solve this. i have removed the products from the merchant accounts can you help me solve this ?
This depends on how you have created your feed. Have you filled in all the required fields for your feed with the right data? It's likely a technical problem to do with the feed not having the right info for each field.
Sam, dope vid man. Check it. I don't have any errors but this under 'account issues':
warning
Account isn't eligible for enhanced listings on surfaces across Google
Hell does this mean? lol
I can help u
Hi sam: where is phone number for Google Shopping Australia
Hey Sam! Great video mate it was super helpful :) I was hoping you may be able to lend some advice on a recent issue I've encountered. I recently synced up my friends store with merchant centre and so far have not had a single product accepted. He has his own brand of herbal supplements which he sells on Amazon and not through Shopify.
The Shopify store is essentially a landing page more than anything. Do you think Google won't let us list these products as we don't offer checkout on the Shopify store and just refer back to Amazon?
The supplements that have been disproved, as far as I can see is due to Google not liking any health claims being listed, which is totally understandable. However the copy on the website does not reflect this, it cannot as Amazon has pretty much the same policy. I haven't had any luck with appealing anything yet. :(
Thanks in advance for any help mate!
Hey mate, I've worked with supplements in Shopping campaigns and they are a special kind of difficulty. You're going to constantly be fighting merchant center disapprovals for health claims and the like. My advice is to remove all health claims at all and make sure the site is squeaky clean, then request a manual review.
I've also worked with sending traffic to Amazon stores and that's also very difficult with Merchant Center as Shopping campaigns require you to have the product be able to be purchased on the actual site (not on Amazon). I have tried creating a bridging site to get around this but after a week or two Google suspended the Merchant Center account because of this.
The only way you can get around this is through some blackhat strategies but you'll need to weigh up the risks because if Google catches you they'll suspend your whole account and tag your email (and the fingerprint of your computer) so that other accounts you create will be auto banned.
@@KeyCommerce I really appreciate the feedback and advice mate, I figured that it was going to be an uphill struggle with supplements and advertising let alone the affiliate issue with Amazon.
I think I'll just stick to Website Traffic campaigns and Keyword SEO. Really appreciate you getting back to me and for all your content mate! Keep it up :)
shows himself more than he shows the screen of his computer, is this a fashion or business video lol but thanks for the video anyway
The only problem I have with my products is this: Account suspended for non-compliance with a rule: Incomplete contact information
If someone had the solution, it would save my life.
You need to add in your business information settings and add in your address. If you’re dropshipping then add in your home address. Here’s my video on completing the business information settings ua-cam.com/video/D2uhVPrqytM/v-deo.html
@@KeyCommerce Thank you very much! Keep up the good work :)
No problem! Happy to help :)
This video is too damn long and too damn wordy can you get to the point
How about the disapproved products are fetching from Content API? Everyday there is one or the other product getting disapproved & also I am not able to showcase the products on my Additional country of sale except the Primary one.
Tried with Merchant centre support, but we all know how technical they are.
thank you so much it was super helpful