How to Fix Google Merchant Center Suspensions (Step-by-Step)

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  • Опубліковано 22 січ 2025

КОМЕНТАРІ • 86

  • @KeyCommerce
    @KeyCommerce  3 місяці тому

    Want to scale your Ecom store's Google Ads to over $100k per month? keycommerce.com/strategy-sessions

  • @Chris-hc5hj
    @Chris-hc5hj 8 місяців тому +1

    My store started performing very well and I decided to add upsells, change the shops contact email to a custom domain email, import a few aliexpress reviews, added faster shipping options, significantly raised my ad spent and made a few other changes aswell. All of these changes were made within the span of 2-3 days so this is a nightmare considering any of these could have caused the suspension.
    I really appreciate how simple was the breakdown of possible issues in your video. I will update my comment after I receive the reply to my appeal and let you know if I get any valuable information. Good luck to anyone else currently facing the same problem.

  • @CP-qv4bj
    @CP-qv4bj 2 роки тому +4

    best video about it in the internet, congratulations

  • @thomaslekhanya3888
    @thomaslekhanya3888 Рік тому +5

    Damn, for the kind of headache Google Merchant Centre can be, this video is gold, man. Thanks Sam

    • @KeyCommerce
      @KeyCommerce  Рік тому +1

      You're most welcome. I'm glad you found it valuable.

  • @syedbasheer7974
    @syedbasheer7974 2 роки тому +3

    Thanks bro i am also working as ads word and i have found ur info useful and the copy of GMC suspension was very useful

  • @zakariadalfi3277
    @zakariadalfi3277 2 роки тому +4

    Hi Sam, my google Marchant center is suspended due to a policy violation: Misrepresentation. The business information in google Marchant center is in the USA but the google ads information Payment Profile is in morocco, and I think that´s the problem, What do you recommend? thanks

    • @Matjaroukoum
      @Matjaroukoum 2 роки тому

      I have the same problem as you and I think the the problem we have to creat and ads account with the same email as the gmc

    • @tanviralasif5115
      @tanviralasif5115 2 роки тому

      Fix your google merchant center suspension issue

    • @zakariadalfi3277
      @zakariadalfi3277 2 роки тому +1

      @@Matjaroukoum my both accounts are created by same email

  • @MelzPlace
    @MelzPlace Рік тому

    Thank you, thank you, thank you, my google account was suspended and I followed every thing you said and got my google account working again.
    Thank you so much 😊

  • @YCManager-
    @YCManager- Рік тому +1

    hey for us dropshippers, what's best reflects the biz type,
    First party,online sales portal, or Idk option? For Business opera verifcation help pls. Add any tips to pass

  • @Scars.Into.Stars.thefirethekey

    Where's the link to the Google speed tool 😢
    Please 05:00

    • @KeyCommerce
      @KeyCommerce  Рік тому +1

      Here is the link: 🔗 Google PageSpeed Insights ➤ pagespeed.web.dev/

  • @forcefieldfitness
    @forcefieldfitness 4 місяці тому

    Great content, however in the checklist is outlines - NO DROPSHIPPING? Which is acceptable from a GMC point and many cases of Misrep will be DS. So not very helpful for them then...

  • @ecom_progresss
    @ecom_progresss 4 місяці тому

    Mr. Sam... One more.... I'm having issues with my product GTIN... But I couldn't get it GTIN for each product ,
    Do you have any strategy to that pls
    Thank you ... looking forward to your reply

  • @nishantchoudhry6358
    @nishantchoudhry6358 Рік тому

    Very helpful video. I need a suggestion about my Hemp / CBD ecommerce business.
    I applied for GMC but many of the products on my website got NOT APPROVED due to CBD/THC in it.
    Now I don't think these products can be FIXED/DIAGNOSED because of CBD/THC.
    How can I continue using GMC for other non CBD/THC products that got approved?
    Without my whole account getting suspended.

  • @ecom_progresss
    @ecom_progresss 4 місяці тому

    Thank you for the information
    Besides,how long does it take for Google to reinstate my Merchant Center account after appealing

  • @yent.7707
    @yent.7707 Рік тому +1

    Thank you Mr Sam!! Just a question, what if your main office is at home and you mostly sell online? I have a P.O box and don't want my personal address out there. Such a headache.

    • @KeyCommerce
      @KeyCommerce  Рік тому +1

      Depending on the type of products the website sells, P.O. Boxes can be accepted, but we generally advise not to use them. Showing unclear or false information, such as P.O. boxes sometimes could be worse than no information, people at an address should represent the business.
      However, over the years Google updated their guidelines, allowing customers to include at least one or two contact information options, such as an email address or a phone number. While we still recommend to have an email address and/or contact number, having a physical business address is no longer mandatory.

  • @nutrahara
    @nutrahara Рік тому +1

    Hello KeyCommerce. How can we hire you to get out of Google account Misrepresentation issue we are facing?

  • @FSB.suplementos
    @FSB.suplementos Рік тому +2

    Thank you Man. From México

  • @TheHappyDenHotTubsandFurniture

    great video, where is the checklist link you mention please?

  • @cgc2300
    @cgc2300 10 місяців тому

    Hello, is the cookie banner mandatory? I am in France

  • @Super_overland
    @Super_overland 2 роки тому +1

    the only thing I'm missing now is the contact info does not appear on checkout
    I see the link in the customize setting but after saving it doesn't appear in the checkout. all other policy do

    • @olawalekelvin4080
      @olawalekelvin4080 2 роки тому

      Are you sure you fixed it the way it should be fixed?
      I just fixed mine and everything is showing at where it should be shown

  • @BenjaminLopez-l8f
    @BenjaminLopez-l8f 2 місяці тому

    is it okay to use a business skype number?

  • @mdshakilmiah3061
    @mdshakilmiah3061 2 роки тому +1

    May i have The Gmc Suspension Checklist. Thank You

  • @hochumogudelayu
    @hochumogudelayu 11 місяців тому

    Hi,
    My shop got suspended by GMC. I've followed all your advice but can't pinpoint the issue. Could displaying discounts (Price / Compare-At Price) on Shopify be the reason?
    Thanks

    • @KeyCommerce
      @KeyCommerce  11 місяців тому

      Displaying discounts (Price / Compare-At Price) on Shopify is not typically the reason for a shop suspension by GMC. The suspension of a store can occur due to various reasons, such as violating policies, being flagged as high risk, or issues related to payment processing. I would suggest getting in touch with Google support to get some feedback on what the issue is.

  • @mehdi8245
    @mehdi8245 Рік тому

    So if I make a new merchant center with a new store but the same IP address I'll get banned?

  • @SusanVrikkis
    @SusanVrikkis Рік тому

    I am working through this video to fix my suspension. My phone number was verified; however, I use the same number on another site. Is this a problem? If so, would a google voice number work?

  • @lastsong540
    @lastsong540 2 роки тому +3

    Thank you brother. I did what you say , I got approval

  • @benvb8457
    @benvb8457 2 роки тому +2

    Hi Sam, thanks for the video! Just wondering is it okay to use the same credit card information when opening more than one google ads account? Also in the merchant center is it okay to use same business info as the first merchant center if opening more than one? Thanks so much 😊💪👍

    • @MohamedMed-yn8xe
      @MohamedMed-yn8xe 2 роки тому +1

      Hi bro, can you respond me please, if can i use same business info to open multiple GMC account and google ads ?

    • @GameControl21
      @GameControl21 Рік тому

      Any update on this?

    • @SOTANMIA
      @SOTANMIA Рік тому

      ​@@MohamedMed-yn8xe Hello, How can I help you??

  • @The06y
    @The06y 2 роки тому +1

    Hey sam! Where's the link for the suspension checklist

    • @hamza_nadeem
      @hamza_nadeem 2 роки тому

      Here it is:
      docs.google.com/spreadsheets/d/1E7aomxvwcx2GHXZMxb8niTZLcdfqk_17RWwo5HGkrAw/copy

    • @inshrahyashfeen1983
      @inshrahyashfeen1983 2 роки тому

      @@hamza_nadeem its not working

    • @hamza_nadeem
      @hamza_nadeem 2 роки тому

      ​@@inshrahyashfeen1983 Open the link and click on make a copy.

  • @jeanparacelse
    @jeanparacelse 2 роки тому +1

    My GMC is suspended for Misrepresentation and some guy on Fiverr said that I have to target only Canada (since I'm in Canada). My store default currency is in USD, in order for me to target only Canada I would have to change my store default currency to CAD which will mess up my reporting and a bunch of other stuff in my store. Could my store's currency have something to do with my GMC suspension?

  • @saadmurdock
    @saadmurdock 2 роки тому +1

    Hey please the request review button doesnt show up in my gmc account can u give me any tip please

    • @syedruman9998
      @syedruman9998 2 роки тому

      you have try to many time Don’t worry you can find review button after some days

  • @DidYouKnowDanny
    @DidYouKnowDanny Рік тому

    Great video bro, thank you

    • @KeyCommerce
      @KeyCommerce  Рік тому

      No problem! Glad you found this video helpful!

  • @learnwithshayan4344
    @learnwithshayan4344 2 роки тому +1

    Awesome video. ❤❤❤

  • @AllToCart
    @AllToCart Рік тому

    my google merchant center accounts are getting suspended for (Misrepresentation Policy) Can you help in anyway. and to get the account open ?

    • @Kunniaggarwal
      @Kunniaggarwal 11 місяців тому

      Yes i am still facing the issue with the same . please kindly help. @@Abdulaziem-gf1vb

  • @healthcarefitness7606
    @healthcarefitness7606 2 роки тому

    hy sam please where can i found negative keyword

  • @harrypotter198921
    @harrypotter198921 Рік тому +1

    Thanks bro

  • @majdal-deenal-dalaika4217
    @majdal-deenal-dalaika4217 Рік тому

    I will watch the video and try to solve the problem, I wish I can get positive results

  • @thegadgetex7810
    @thegadgetex7810 11 місяців тому

    love you bro

  • @trendingcandy2531
    @trendingcandy2531 2 роки тому +2

    My account suspended

  • @whitekingjanuhasan
    @whitekingjanuhasan Рік тому

    THANK U SIR

  • @zakariaabdi-k8p
    @zakariaabdi-k8p Рік тому

    Wow alote of work.... I abondon

  • @Miissluvl
    @Miissluvl 8 місяців тому

    All my products failed🤦🤦🤦 such a freaking headache

    • @Mamaisabystore-s2o
      @Mamaisabystore-s2o 5 місяців тому

      Hello mate
      Are you also facing issues with your products?

  • @cgc2300
    @cgc2300 10 місяців тому

    hello I don't speak English very well, I'm French
    I have a problem with the products I sent to my GMC, I followed another one of the tutorials to learn how to send a feed of products to my GMC, and Google accepted all my products
    but 10 days later all my products went from accepted to refused status
    and when I click on the red button to try to understand why there is written requirement of the regulation not respected, but I do not know what that means and above all I am not sure that this is the problem that you describe in this video ?
    could you look at my GMC to help me understand

  • @vishalmotiramani5000
    @vishalmotiramani5000 Рік тому +1

    Every problem solution is in the link not a single solution has been given in the video this is not the proper way to guide someone your just selling your Paid version to teach us

    • @KeyCommerce
      @KeyCommerce  Рік тому

      Hey there, I'm not sure why you feel that way. The entire video takes you through the various issues that may result in a site suspensions, and what you need to check to fix them, several ecommerce stores have followed our guidelines and have managed to get themselves unsuspended.

  • @conorfarrell8415
    @conorfarrell8415 2 роки тому +7

    google don't play

  • @yazonze3866
    @yazonze3866 2 роки тому +2

    Honestly guys i have been harrassed with the merchant center suspensions and the ONLY WAY to get unban is to follow their rules and have complete and clear information pages

    • @redalaa1546
      @redalaa1546 2 роки тому

      And some luck lol , the only way is submit multiple stores and hopes one of them get approved that’s all

    • @yazonze3866
      @yazonze3866 2 роки тому +1

      @@redalaa1546 not at all you can submit as much stores as you want, as long as your site doesn’t correspond to their policy you will be banned

    • @lastsong540
      @lastsong540 2 роки тому

      I can help you sir. I can fix your suspended GMC account

    • @muneebgujjar6461
      @muneebgujjar6461 2 роки тому

      @@lastsong540 how brother

    • @yazonze3866
      @yazonze3866 2 роки тому

      @@muneebgujjar6461 take out your credit card 😅😂

  • @UnnützesWissendaily
    @UnnützesWissendaily 2 роки тому +1

    We have suspendet and we have done everything what the support is telling us via Telefone but nothing work

    • @tanviralasif5115
      @tanviralasif5115 2 роки тому

      Fix your google merchant center suspension issue

  • @noname.8257
    @noname.8257 Рік тому +1

    Make new video for merchant center for 2023 pls step by step for beginners pls 🙏

  • @DEBLOQUETONGMC-ul6ys
    @DEBLOQUETONGMC-ul6ys Рік тому

    Bonjour , vous avez un soucis avec votre compte merchant center , n’hésitez pas à nous contacter !
    Nous réglons votre problème en une semaine maximum

  • @_mcknight
    @_mcknight 7 місяців тому

    With all its intelligence, Google should be pinpointing exactly what error it found to begin with so that we don't have to spend frustrating amounts of time trying to figure it out and comb through every detail in our store. Especially when the error tells you to fix it "as soon as possible," not considering that it could be days of you working at it.

  • @dennis3753
    @dennis3753 2 роки тому +1

    Hardcore

  • @andrewnevermind4902
    @andrewnevermind4902 Рік тому

    Google are 6un75.