Customer interviews can cut a lot of unnecessary diagnostic time

[@TheTruthBeToId]

Sounds like the customer was being vague with the details, lol. Good find.

[@bulldogsautomotiveadventur4387]

@@TheTruthBeToId many customers give a story from their own perspective, most aren’t purposefully trying to be vague, this is where it’s up to us to ask the right questions. I’ve only seen this problem three times in thirty years, and the abs module causing this six or seven times.

[@MrWashesp]

Nice diagnosis, that would have been tricky for any mechanic to figure out.