Debugging a Harvest Right Freeze Drier
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- Опубліковано 16 жов 2021
- My Harvest Right Freeze Drier developed a problem, it isn't getting down to a low enough pressure. I decided to make a video on the process I'm going through to diagnose and get it fixed through Harvest Right. These units aren't something you just "call a guy" to have repaired. You'll need to do investigative work yourself to fix problems.
I think the issue is the Epoxy Plug, I'll update this channel with what Harvest Right recommends.
Here is a link to Harvest Rights support page with a lot of good information on how to service your unit:
harvestright.com/support/ - Навчання та стиль
The best way to check for pressure leaks is to use "Leak Check" which the gas company uses for propane installations. You can make your own by adding a teaspoon of dish soap to a quart of water. Put it in a spray bottle and you can spray any joint and if it makes bubbles it's leaking. This also works on looking for leaks in tires.
That works fine when checking for a pressure leak but not so much when looking for a vacuum leak. My experience has been that in a vacuum the bubbles will not form, air is sucked right out of them. I use ground up B 12 vitimums in vinegar and a black light, the mixture glows bright yellow under the black light.
My medium freeze dryer never had a good seal from the time I opened it out of the box. I asked them about it and they said not to worry as long as you have a good seal when the vacuum is running. I have nothing but troubles with this machine and all they want me to do is diagnose it myself and do up grades which never work Should be 25d but always says 25a Runs fine for a couple loads then I get a vacuum error. I can't tell you how frustrating this is. I am rather old and don't understand all this repair stuff. They just keep telling me to test this, test this, test this..............on and on it goes
For vacuum test use smoke.
We got our second medium this week. It let me get to the function test screen, but when I tried to do function test, the screen would not respond. I saw the re calibrate video so did that. No change. I went ahead to do the bread run and was able to Start. But when the "continue" screen came up it would not respond.
When I got my first chamber I had a problem with the display not responding. HR said the display is pressure sensitive and the problem was likely that the display was mounted too tightly, creating too much pressure around the outer edges of the display. There's a screw in the center on the front to the left of the display. I loosened that and that fixed the problem for me.
Loosening the center screw made a difference! I was able to calibrate my screen after that. Thanks, I would have never got it without this. Much appreciated!!!!! I've had mine for about 3 weeks and really disappointed in the quality for the price! I also keep getting " failure to achieve vacuum. I am losing my cool with this thing!
@@aaronweisser8777 mine had same issues. After a month - I disregarded that stupid warning from HR & took the machine back to place purchased. The card that comes with machine that’s says tested & passed with unreadable scribble is a lie. I was done playing 15 min Tech phone calls basically doing nothing except increasing my frustration at a broken machine & forced consumer compliance. Result; my store took it back, they were shocked it had problems -they’d never had any returned, and received no complaints. I informed them the details - why.
A new one came in a couple days later - same size - & we switched machines. Works perfectly now. Still planning on writing CEO of HR! Don’t play the game.
@@sittingdoe As you found out, HR is a hot mess. You were smart to return it to the store. Unfortunately mine started acting up 6 months into the ownership.
Where did u get the table that your FD is on?
And - yeah my FD brand new - has never passed the vacuum test.
I’m pretty certain his “table” is just a Rubbermaid teacart
@@joemugly thank you, it did look like that, but… i hesitated going cheap. I picked up a rolling cart from uline - I wanted something sturdy, after reading some table/cart failures.
I bought the cart from ULine. Its a heavy duty utility cart. www.uline.com/BL_1850/Uline-Utility-Carts
Mine is brand new and my compressor to stay on for more then 10 seconds . Trying not to get frustrated. Contacted them hoping for good things.
Mine is five months old and has yet to successfully run a batch. Pump works, but constant vacuum errors. I am not able to do most of the 'work' on it they expect of me without a lot of pain, and they will NOT consider just replacing the darn thing! I wanted one for five years, and now I am so sorry I bought it!
@@gerbilsontoast return it to place purchased. Don’t play this game. They tried to pull that game on me - nope. My store values the customer not the product and took it back. They called HR who weren’t very nice the first day but chilled by the second time. I have a new machine. My store is considering testing all FD b4 they leave store after this fiasco. HR employees must have to make a quota are signing off that FD machines have tested & passed, with unreadable/ made up scribble. And then we, the consumer deal with it in our end. I’ve researched online & read a lot of unhappy responses regarding the real HR customer service support.
Wow -70f mine struggles to get to -10
Any update?? You seemed to have fallen off the grid. Why didn’t you switch pumps as you own 2 HR machines?
I've definitely fallen off grid.... It took about 5 weeks to resolve the issue working with Harvest Right support. We spent 1 week back and forth updating software, running tests, collecting data. I happened to have a 2nd chamber with the same pump so I put the known good pump on the "broken chamber". The good pump worked fine so the problem was a bad pump. Fortunately it was under warranty so I returned it to HR for a replacement.
Do you have an update?
It took about 5 weeks to resolve the issue working with Harvest Right support. We spent 1 week back and forth updating software, running tests, collecting data. I happened to have a 2nd chamber with the same pump so I put the known good pump on the "broken chamber". The good pump worked fine so the problem was a bad pump. Fortunately it was under warranty so I returned it to HR for a replacement. The whole process took 5 weeks.
Why can’t you just be my next door neighbor! Would solve all my problems. 😅
So far I've proven I can take it apart... best to wait and see if I actually fix it 😀
My new machine won’t freeze
so.... it's been 3 weeks. Have you spoken with HR?
Yes. We diagnosed it to a failed pump. I sent it to HR and they're repairing it. They expect to ship it back to me within the week. I'll do a follow up video when I get it. I've been on a long trip in the Ascent the last few weeks to the east coast, putting all the upgrades I've made to the test. I have a few videos in the queue that I'll put out when I get back.
Any updates?
It’s their EFFIN horrible software and loading
Harvestwrong is the worst company over 100 BBB this year im one of those people