How to set up smart tracking on a Hikvision PTZ using VCA
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- Опубліковано 29 лип 2024
- In this week’s video Dave Davies shows you how to set up smart tracking using the VCA analytics built into the PTZ. In this demonstration we are using a Hikvision Darkfighter X PTZ.
www.dvs.co.uk
you are super...... thank you.
thank you for watching :)
This video is perfect! Thank you so much, was struggeling with tracking, but now my camera is working just as i want it to! Thanks for spending your time educating others!
Thanks for watching :)
Straight to the point, thank you!
Brilliant video worked a treat...Thanks
Hi , yes, the 2DE4A model has basic smart tracking whereas the DF models have been updated to Smart track engine V2.0 , which has target classification and you can adjust the confidence settings to keep it tracking certain objects
Great videos and thorough explanations. All my gear is Hikvision so when setting up events which piece of equipment takes precedence? For example if I set up a Intrusion Detection event on the camera do I also have to duplicate those parameters in the NVR and IVMS-4200 or does one of them over-rule the other? My config: Cameras>NVR (for recording)>PC (IVMS-4200). Thanks
Hi DVS Having problem at night time car lights are setting off my camera so you can imagine getting loads of push notifications how do I set my turbo DVR just for motion human thanks great posts ,Merry Xmas
Hi Dave.. ive set up lots of Hikvision equipment thanks to your videos. i have a question for you. on the speed dome with tracking, can you set up different zoom functions per area of detection. Area 1 needs to be zoomed further in and 2, 3 and 4 less. Also will the tracking work from a patrol with different rest positions having different areas of detection. Thanks
Hi Dave. Thank you very much for all you videos, they are really helpful. I have a situation and I would like to know if you can give some advise. I need to buy a PTZ camera with auto tracking and/or small tracking but exactly what I need is that the camera had the ability to perform a patrol but at the same time during the patrol movement be able to detect targets and track them (doing the zoom also, stopping the movement tracking the target and later back to continue to the patrol movement). I can see that the PTZ cameras (like in this video) are able to do the job when it is parked in a position, but, those features work also during patrol movement?. All the Hikvision PTZ cameras with auto tracking / smart tracking can be used in the described scenario?
I really appreciate your advise.
Thank you very much
How do I know what ptz is compatible with my nvr
Hello, can you tell me how to activate the camera, to receive email alerts and at the same time activate auto tracking on my NVR.
Thanks if you can help me
Hi. Does the DS-2DE5225IW-AE camera have smart tracking?
This is the Best!
can DS-2DE2A404IW-DE3 do auto tracking?
Hi, great videos and thank you very much for the info.
Can you please tell me how to make the PTZ to resume its pattern motion after I have moved it manually from my Hik-Connect app on my iphone?
You can set the scheduled task , web login to the PTZ and under configuration and PTZ , set the schedules task for say 24/7 and then select the action patrol or pattern , and delay time of whatever is required say 60-120 secs , that should do it
Excellent.
very useful video. thank you dave. does the DS-2DE4A220IW-DE 2MP 20x Mini PTZ Camera have the same functionality and is that the only trigger (ie no beams or curtain PIRs) used to start a feed to a monitoring station.
Thank you, yes this mini PTZ also has the same functionality as this model if required 😊
Hi, what is the cheapest version/lowest models with smart tracking? And next cheapest/lowest with classification and smart? (I would like to filter by this feature on Hik site but can't :( )
Hi there . what is the smallest auto tracking Hikvision camera with poe ?
Great video. DVS is such a great resource. Can you show us the best params to tweak for night vision on this camera?
Thanks that’s so kind, we plan on do something to show this shortly
Have you done a video on preset and patrol on HD analog ptz? What's the difference in capabilities between HD plz and IP based ptz ?
Hi , not on analogue , you can still do patrols and pre-set on analogue PTZ , but you have to set it via the DVR , pre-set 95 call , or IVMS-4200 , it can be complicated to achieve , the IP PTZ you can web login and easily set or adjust these parameters and a whole host more of them , so its much better to use IP if possible , I hope this helps?
Can you smart track when setup is in tour of presets mode
Hi. Thanks for the guide - it works great! I have far less false alarms. The only problem I'm having is setting the record duration for intrusion... on two cameras it only records for 10 seconds, even though the smart track feature indeed follows the target for the nominated time. Any ideas?
Hi and thanks for the feedback , can you put it on constant record to get around this issue~? ,
I don’t get the PTZ icon on the NVR, do you have to set this up as an ip camera stand alone
Hi , I have a hikevison PTZ poe plus camera and two static cameras running of a hikevison poe switch as the power and data source... I have cat 6 cable installed and its good quality cable . The ptz is around 20 metres away , the static around 30 and the other also 30
Every couple of days the cameras go offline and reboot a few hours later??? Any ideas? Am I expecting too much from the 4 port swith that it actually knocks off all 3 cameras ?
Hi there Dave , i have set this up as you have , but the camera will hunt when it has tracked left and right of its target and doesn't return to the center line automatically it just sits hunting, is there another setting or do i have to setup a preset first,, thanks great video
Thanks for the feedback , regards the PTZ hunting its looking for the target its lost , you can set a home pre-set and time for it to return , like 60 secs, under PTZ menu set this function , under smart tracking you can also set the maximum tracking time , default is 300secs , if using a home pre-set then worth setting that as same value
Is it possible to setup a patrol, that will stop and record motion when detected?
Hi , in motion do you mean , record in motion detection or motion in smart track? , latest PTZ firmware allows motion detection when on patrol or static , smart tracking is lower priority than patrol , alarm , pre-set etc so possible but not always achievable
Could you do same with a hikvision tvi auto tracking ptz through this sofware
The TVI smart tracking isn’t as configurable as the IP version , you can enable the smart Track and zoom ratio and track time but that is all
Hi, appreciate the great video on this. I do have a question though. I have a Hikvision 2MP Darkfighter DS-2DE4A204IW-DE, I notice in my video and yours too that in the view when logged into the camera NOT on the live view via the NVR that it is picking up some shrubs that are moving in the live view window. I see it doing on your bushes to the left as well. How do I stop the showing, do I need to disable rules, or will that effect other settings. Thanks
Correct, under the web login just disable the “rules” , this won’t affect the operation of the PTZ at all , it just shows you the VCA at work
Thank You
Super good
Hi,i have HiLook Hikvision PTZ-N4225I-DE how to set up motion detection on this camera on mobile phone? Thanks
Thanks for another great video. I love this camera and have become quite familiar with most of its settings. The only issue I continue to have is that it takes so long (10 seconds or so) for the Auto-tracking to actually engage and start zooming in or panning. I have been through every setting but can't find a way to make it respond any quicker. This delay has kept me from capturing critical moments. Are there any tips you can share relating to this?
Hi and thanks for this , it can take some time to do this , but its quite hard to explain over text , so I will look to do another video on this
@@DVSLTD Can you give me just a hint? :)
Hi , Great videos, Can you do an updated video for the DS-2DE7A412MCG-EB - color-Vu with FW: V5.8
what is model of dvr and type of cam hd-cvi, hd-sdi ect..?
All smart tracking is done on PTZ direct , you can make them work on any turbo / NVR device as a channel
Hello thank you for your valuable information I want to ask you does all Hikvision NVRs or DVRs supporting smart tracking or there’s specific models??
the PTZ supports the Tracking direct , as long as the PTZ supports it then the function will work
Daer sir I do the same setting ds-2se4c425mwg-e/14(f0) but not working. Help please
Great Thx
Hi pls funktion this camera on auto tracking? Hikvision HiWatch HWP-N2404IH-DE3 thx.
Is there a specific model or firmware needed for this? I am on a DS-7608NI-I2 NVR with the DS-2DE2A404IW-DE3 PTZ cams and I don't see the option to track?
Hi , the IP set on the NVR , to find this you can use SADP or look in the local GUI menu of network in the 1st instance
This is a good way to use smart tracking . Thanks . I have a fixed hikvision Camera above my front door with it set for intrusion detection. I also have a Hikvision ptz pointed at my car . I set the door cams linkage to ptz but how can I set the duration that my ptz looks at the door and how can I make the ptz resume monitoring the car . The ptz turns to the door when intrusion is triggered but stays there .
Have you got any suggestions ?
Hi , thanks for making contact, the best way is login to the PTZ via the web browser , then under configuration and PTZ menu , set the pre-set as the home position which would be the overview of the car , Presume pre-set 1 is used for door linkage? , then you will see option on tabs for park , enable this and select pre-set and number 2 , and time of say 20 secs , so if you move the PTZ or alarm linkage moves the PTZ , after 20secs it will return to its home position to look at the car, will that be ok for you ??
@@DVSLTD thanks for taking the time . wow it worked . i spent three hours trying to do it before i messaged you and eventually had to lie down my head was spinning . thank you
Hi, Can the smart tracking area set differently from each preset point ?
so the scenario will be like,
- VA from other camera / photobeam trigger
- then will trigger the PTZ to point to one of the preset location
- do smart tracking
Thank you
Technically yes , in theory it doesn’t work , smart tracking is the lowest priority and when the alarm input triggers it then goes back the pre-set position , so I would say after multi times of trying we have had it working but most of the time it then doesn’t work in the real world ( sorry ) the new PTZ have Version 2.0 and its more stable when tracking humans / vehicles , but same would apply
@@DVSLTD Ahhh I see, so the preset trigger will have higher priority than the smart tracking. So even after its successfully do smart tracking to the object it will be override by the preset triggered. Because our scenario is putting few camera to protect the fence with with VCA or photobeam, if its triggered make the PTZ go to that preset zone, and track the object that trigger it. during idle the PTZ might be doing patrol or guard tour. anyway thank you for your info.
Hello sir. All the PTZ of Hikvision have this option?
A lot do , the DF range does, but please check which ones you need before purchase to verify this
Can you have smart tracking in different areas that it patrols?
You can but in reality it’s hard to achieve as the smart track is lowest priority , it will be overridden by alarm or patrol etc.
hi, do you have a video on how to configure face detection of DS-2DF8225IX-AEL(W) hikvision ptz camera.
Not currently, it’s as simple as enabling the “face detection” in the smart event menu , I will look at doing a video
I have just purchased a DS-2DE4A225IW-DE which apparently has smart tracking however there is no PTZ option from configuration on the menu to go forward and set up Smart tracking on my NVR (DS7016 NI). Can you assist please Dave?
Sorry the NVR is a 7716 model.
hello, do you know if this models allow smart tracking : DS-2DE3A400BW-DE ?
you say it must have DS-xxxxAxx ref, but there is nothing in the specs talking about smart traking. Thanks.
its not supported
Hi Dave. Very informative. Question if I may. I have just bought one of these PTZ's and it is brilliant. Only problem is in my menu I do not have the PTZ sub menu between the image and event sub menu. I have a new 16 channel NVR 7616NI-I2 with firmware V4.1.64 190726 and am wondering if Hikvision have removed the PTZ option.I can do presets, patrols etc, but can't do smart tracking. No where in the menu can I find this. Thank you for your time Dave. Hope you can help.
Hi Keith and thanks for the feedback, do you know the model of the PTZ by any chance?
@@DVSLTD Hi Dave, thank you for your reply. The camera is a DS-2DE4A425IW. Regards.
@@DVSLTD Hi Dave. Thanks for your help. I sorted it out. The PTZ menu is in the camera configuration not in the NVR configuration. Again, great videos.
DVSLTD I have DS-2DE4A225IW-DE I don't have that option "detection Target". My camera tracks people walking in front of my house but if a car goes by while its triggered it will follow the car.
Hi , the model you have doesn’t support that, the DF models do , I just updated my firmware and still not there , sorry
I have a question about the Intrusion Detection, I do not have the "DETECTION TARGET" option. As a result my camera is tracking shadows animals etc. How do I get the detection target option? Is it firmware or outdated programming or something else? I have a DS-2DE4A220IW-DE PTZ Camera on a Hikvision NVR.
On this model we don’t yet have this option , it’s something we have already fed back to the Engineers.
I thank you very much for your response! Keep the tutorials coming, very helpful! Thanks again, John.
Smart detection (eg line crossing & intrusion) are not very reliable. I want to trigger smart tracking when a photobeam is tripped on alarm input. In the basic event settings, there is no "smart tracking" option under linkage action. Do you know any way to activate smart tracking via physical alarm input?
correct we don’t currently allow the smart track activation via alarm input but this is a good request that we can investigate, by the way the latest smart track v2.0 that is on the latest DF models has been improved a lot with object classification to help smart tracking improve, have you tried it??
keep on feeding this channel. thumbs up! -- What if there are multiple Persons in the Region of Interest? Wich one does the Camera follow? Or is this too much for tracking?
Hi , we can only track one object , sometimes it does change to a new object but the V2.0 smart track function on new firmware allows you to adjust the tracking confidence in colour before and while tracking to try to get it to stick to the same object , hope this helps and thanks for the thumbs up 😀
VERY VERY GOOOOOOOOOOOOD !!!!!!!!!!!!!!!!!!!!!!!!!! AUTO TRACKING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
hold up, is there NOT auto tracking on this ptz camera? Are you programing a ptz without auto tracking, to auto track?
This model has “auto-tracking” in there , without the function you can’t set the auto-track
Hi dvs,
can you please clarify which hikvision cameras support smart events? I am looking for two outdoor ip camera (bullet) with wifi but unfortenatelly the cameras i found they are not supporting smart events.
thank you
Hi , most do support the VCA events, the Wi-Fi ones don’t , but even basic Turbo / IP do support them ,
Including and up 4E series
So would this work with a Turbo HD Hybrid DVR pulling the PTZ Camera through the internal network or does it need to be directly into an NVR? And should a DS-2DE3304W-DE 3Mp work?
Hi ,the setup is done completely on the Camera so it would work on any compatible machine , that DE3 PTZ doesn’t support the smart track function
@@DVSLTD thank you for your feedback, I recently called Hikvision and they said the same thing need to upgrade my camera.
Ds-2de4225iw-de questa dome ha l'auto tracking ?
I am struggling to set up smart tracking.
My camera is DS-2DE5425IE-AE S5
Can you please confirm if this has the ability?
This video was very helpful.but notification on iOS Apple phone not receiving, though it's push notification is enabled? Can u advice
can you check the option for the “ notify surveillance centre” option on NVR / Camera ??
Hello thank you for the great video. I have set up my Hikvision DS-2DE4A425IW-DE exactly as you described, however when a subject stops moving it returns to the initial position after only 5 seconds. How can I have it stay on the subject tracking in case they start moving again? 5 seconds is too short. In your video your say 60 seconds but I cannot find this in the configuration. Thanks.
Hi and thanks for the feedback , under the PTZ menu when in configuration , under smart tracking sub-menu , is the smart track time set to 300 or 0 , 300 is max time, 0 is track as long as possible , try that 1st.
ibb.co/0F32b9K
@@DVSLTD Thank you for the response and the picture. I have tried changing smart track time to different values and it still returns to the initial position after only 5 seconds of no motion. Could this be a firmware issue?
Help!
@@michaelf2848 It could be but we would have to remote in , what part of the world are you?
@@DVSLTD In the US East Coast. Is there another way to contact you?
I am still desperate to find a way to make the Smart Tracking feature engage more quickly. It always takes nearly 10 seconds for it to begin after motion has been detected and recording has begun. During that 10 seconds of waiting for the camera to adjust its pan and/or zoom I have usually missed the opportunity to capture what I needed. This happens even with perfect lighting. I now own 3 of these cameras and they all have this issue so I am faced with having to find different camera or continue to hope for a firmware update, which is not likely to happen. Does anyone have a tip on how to address this problem?
if you use the VCA to trigger the smart tracking it shouldn’t be that long to engage the smart tracking
Hi.. Can you have multiable regions set up, with different presets? I have 2 presets patrolling my house. My problem is, that my camera have to record all the time, because I cant have the motion detection on, with the presets on my patrol. It could be nice, if I could have 2 regions with my 2 patrols, and I would detect if there is someone in that region, and track them.
Hey , in theory yes but the issue is in reality it doesn’t work as the auto track function does not have the highest priority. So the PTZ moves to the pre-set position, starts to track and then the time interval to move to the next Pre-set comes in and it moves, overriding the smart track function. Maybe with a long dwell time you could achieve it but it will never be 100%
Hey , in theory yes but the issue is in reality it doesn’t work as the auto track function does not have the highest priority , so the PTZ moves to the pre-set position , starts to track and then the time interval to move to the next Pre-set comes in and it moves , overriding the smart track function , so maybe with a long dwell time you could achieve it but it will never be 100%
Why your example is based on "intrusion detection" option but not on "region entrance detection"? What is the difference on both options?
Hi , it works the same on any VCA to be honest , its just more parameters inside that intrusion compared to say line cross, essentially you could use region entrance, there very similar ~VCA types
Hi,
My NVR doesnt have the sub menus described. The PTZ on the left hand side of the web portal or smart tracking enabled checkboxes. Any ideas?
Hi Kain, this function needs to be programmed via the Web interface of the PTZ and not the NVR , have you tried this? ,
@@DVSLTD sorry I did mean the web interface. Turns out the camera, DS-2DE4225IW-DE, doesnt have smart tracking so i think this is why the portal isnt showing the smart tracking function.
Great video, much better behavior indeed. How do you configure this 60 seconds timer till the camera returns to its original preset ? Mine always returns back after 5 seconds.
the park preset time can be set to 60 secs under configuration , PTZ , Park action
@@DVSLTD I already did, but it still returns back after 5 sec.
@@sturmalexis Have you checked the timeout value of smart tracking , it should be set to 300 secs under smart tracking tab , also check scheduled task is not enabled , and no alarms are present
@@DVSLTD Yes, it's at 300 sec, no schedules, no alarms. Latest firmware, also did factory reset, same behavior, after smart tracking stops (no further movement) it goes back to previous position after 5 seconds. I only enabled intrusion detection as in the video. General smart tracking option is disabled.
@@sturmalexis ok I don’t mind taking a look via TeamViewer for you early next week if you like?
How do you stop it from hunting once you leave the area is there a way you can set up that time frame so it doesn’t keep hunting for five minutes and then it goes back to its position can you change the time frame so it only hunts for 30 seconds and then goes back to its set postion
Hi George, I am going to do a new updated video on this so that should help
Hello, I’m having a slight issue with auto tracking. When the camera detects an object (human/vehicle) it will auto track the object until it comes to a standstill and after about 5 seconds the camera will then revert back to the default/pre-set position. E.g. when a vehicle enters the road, it will track until the vehicle parks, the camera then reverts back to the pre-set position before the driver has exited the vehicle.
Ideally, I would like the camera to stay on target for a longer duration in order to track the driver exiting the vehicle and tacking their next movements. Where can I define this parameter? I’ve followed all the steps and have the latest firmware installed on my NVR & PTZ camera. Any help would be greatly appreciated, many thanks.
under the web login of the PTZ , please go to configuration, PTZ sub menu and park time can be adjusted there, if its set already increase this, and also under smart tracking sub menu make sure the max time of 300secs is set , and park time is the same
@@DVSLTD thank you for your reply, much appreciated. I’ve tried enabling park action before and set the park action to auto scan, however what I’ve experienced is when the park time is up the camera would continuously scan in a 360 degree movement until I manually click on a preset to stop it. Based on what I’m trying to achieve what would be the best option for the action type, auto scan, frame scan random scan, patrol, pattern, preset, panorama scan, tilt scan? Many thanks.
@@FA-rx6ms could you set pre-sets up and then set them as a patrol and then try that ? that is what I use and recommend mostly
@@DVSLTD thank you for your response and recommendation, that did the trick, much appreciated.
Why would it be that when I enter the IP address in explorer I don’t get the Hikvision settings page. I’d love to follow your instructions for setting up Tracking
Hi , if you enter the IP address of the PTZ then you should get the web page, unless the port has been changed for some reason or the page has been blocked by your IT , what address are you using?
@@DVSLTD Thank you for the quick response! I feel a bit foollish right now - the camera I thought was the Hikvision is actually a Yucheng (Sony 335 5MP) - My NVR wrongly identified it as a HikVision (I do have one of these but it does not have tracking). I was hoping to be able to set up a specific area to capture movement and tracking on the Yucheng like in your demo, but guess I am stuck with the factory option. It does work but quite often, when returning to the pre-set the lens has a habit of pointing at the wall - great for watching the odd spider!
Really appreciate you help, thank you
i have a DS-2DE4A225IW-DE. the picture is nice and clear until it starts to follow a target in smart tracking mode, the picture becomes noisy as thow the bitrate is set to a really low value. after the smart tracking event has passed and the camera returns to its initial position the picture is still a messy one. i have to reboot the camera to get the picture quality back to normal . if i operate the ptz function manually, the picture stays nice and clear . the problem starts as soon as the camera starts auto tracking a target . have you any idea what the problem is and how to fix it . thanks for all the informative videos by the way.
Hi , that is very strange, have you tried to update the firmware on the camera to the latest ?, and if so try a default but keep username and IP option
It looks like you set a very low bitrate in your video config. Low bitrate in fast changing scenes gets noisy/blocky image.
thank you !!!!!!!😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀
How did you do that green date and time on the top left of screen?
Hi mick, under the OSD menu inside the PTZ web browser select the custom colour 😊
@@DVSLTD
Hey! Thanks a lot for responding. I don't have a PTZ camera yet but consider getting one soon. So, does it have to be a PTZ browser? What about the Internet Explorer browser? Is it the same thing? And, by the way, i cant seem to find the OSD. Where do I look fot that, in Live View tab or in Configuration tab? Thanks.
@@mickcarson8504 Hi mick , yes correct the Web browser , so IE , Chrome , Mozilla etc 😊
@@DVSLTD
Sorry, I can't find any custom colour. Is this on Version 4.0 GUI?
which model is this?
It's the Darkfighter X, DS-2DF8225IH-AELW. But normal Darkfighter cameras have is same process
Hello, could you please advise me about the camera DS-2DE3204W-DE. I can't find the smart tracking option, doesn't it work with this model? Thanks!
this model doesn’t support it currently ☹
@@DVSLTD thank you, maybe you can suggest me the model with PTZ and similar size / quality + outdoor, which can do smart tracking?
My Hikvision web interface does not have the ptz function how do I resolve I’m using Dvr 4.0 interface thanks
please use IE and it should then be there on the right hand side of the web interface
ciao complimenti per il video, Il modello in mio possesso possiede la funzione di tracciamento/inseguimento?
vorrei abilitare la stessa funzione nel video. Mod: hwp-n422ih-de
Graziee
Unfortunately this method does not work with the DS-2DF8236IV-AEL. The results are just as bad as the Smart Tracking option under PTZ. There is no option to specify Detection Target. The camera gets confused at any intrusion and is very unreliable. I tried the face detection which works but unfortunately it does not support the Smart Tracking.
Would this also work if the camera is patroling?
Smart tracking currently is a lower priority over an alarm or scheduled action , whilst the PTZ can under the correct setup smart track whilst doing a patrol , the patrol event will then override this and kick back in. its hard to get the balance just right so we have to put an order of command in place
DVSLTD is there a way you can help me out with explaining how to do that. I have an install I did a few months ago and I can not get that camera to cooperate . It just chases leaves and birds. Customer is pissed. Any information you could help with with would be greatly appreciated
Yes, but Patrol is higher priority so would override the function at some point
yeah try the way he said in the video?, at about 0:55 mark he said don't tick that box cause it will follow leaves fallen etc etc,,hope that helps :)
Can we use smart tracking in severals presets? or is necessary use it only in one preset?
Technically yes but in theory its doesn’t work that well due to preset over riding the tracking 😊
@@DVSLTD I don't know if you can make a video with this example, I think that many people has the same doubt. Regards.
you have an DarkfighterX overlay on the left bottom. to my suprise this is not easy to configure in the gui. do you tell the magic of "how-to-this"?
I am going to do a new Darkfighter X video in couple of weeks with new model and also the tracking side, 😊
only works with the expense PTZ doesnt work with the 3mp dome ptz that i have.
Not all PTZ will support this function correct
Can i set it up through the nvr instead of the ptz interface iteself?
No this needs to be done in the PTZ head sorry
@@DVSLTD thanks man any ptz with smart tracking you can recommend? was looking at those 4mp 25x variants from hikvision what are your thoughts?
@@shimon2476 Hi and no problem , the model DS-2DF8436IX-AELW is the better model to do this with , the smaller 4MP x25 has the older smart tracking , whereas the smart tracking V2 engine is more powerful for sure 😊
@@DVSLTD hey the 36x is over kill for me whats the latest mini ptz 25x with smart tracking you can recoomend? thanks
My IvMs 4200 works great on my Mac my problem is when I enter the system via the web interface I can not see my cameras as it says web plugin not available. I have tried downloading various plugins but none work any ideas Safari is on version 12.1 and IVMS 4200 is on latest version
Steve Mclean thanks will try it but what I believe now is that this us a Mac problem as apple do not use plugins. Thanks for hour input which I will try anyway.
@@douglasbrands : I'm a Mac guy too and have exhausted all attempts to simply login to any of these cameras from Safari, Firefox , Opera, etc. I actually had to dust off and old pc laptop that I used for programming drones in order to gain access to the camera's interface for programming these features. That said, I have the new Hikvision 4mp ptz: DS-2DE4A425IW-DE and I think it is a great buy. The Smart Track feature is very impressive and the nighttime IR quality in total darkness is amazing. I have this camera primarily for wildlife and I get the the most amazing clips of my elk, deer, and all the rest. You can set the Smart Track to zoom right in tight on a moving subject which yields some great results, and yes it still tracks cars up and down my driveway perfectly. I love this camera and will be ordering 2 more.
I discovered the same issue on my Mac.It's apparently following the last update on IOS. I took the advice of many and downloaded Se Monkey which works on the Mac to live view in browser.
@@forida761651 I tried se monkey a while back and had no success. Can you explain a little more aboyt just what yoy did to make this work? Thanks for any tips you can offer us!
Dan Jackson I will point out that I am no Techy! I too had problems accessing the NVR via browser on all platforms including Sea Monkey. However I rebooted my NVR today and Sea Monkey is working again with full access including live view unlike Windows Explorer and Safari.
Hi,
I can't find the PTZ side menu.
I have the speed dome, 4 MP at 25 optical zoom.
I am trying to set up auto tracking
what browser are you using ? can you try using edge and put the edge into internet explorer mode , to do this go to settings in edge and web browser and change default browser option for “ allow sites to be reloaded in internet explorer mode “ to allow , then load the PTZ , and then under settings tab again , select “ reload in internet explorer mode” and it should then show all the menus 😊
Hi all,
I will give this a try, and report back.
Thanks.
Hi,
Thanks for the advice to use Edge.
I installed Edge.
However when trying to select the option for Edge to open as Explorer, that required tick box wasn't showing.
So stumped again.
I am thinking about calling you guys next week, is that possible?.
Graham
@@ukvette you have to enable the Internet explorer mode actually , try this video , ua-cam.com/video/Wl-CAYJKKHo/v-deo.html
What happened at 4:44 you disappeared and jumped? Why was there a green box around your face only twice? Can you have an email or text sent that you left the door opened too long? If you go in and out that's ok. I like an alert that the door was propped open.
I love watching your videos. I can't help but think with each one how fucked anyone would be trying to break into your place. LOL.
HikVision DS-2DE4225IW-DE have this feature
No currently not
The vdo motion no smooth.
Hello can you please help me with the 5 second problem? More people in the comments have this problem and in the replys under the question from Faddy Achkar it seems to be solved. I've tried almost everything for more times, you're my last hope.
sure what is the issue please?
@@DVSLTD The problem that many people have out there is that the camera after locking a target and the target stops, after will return to preset position…no one was able to found a solution.
@@DVSLTD What i mean is if the target stops in smart tracking just lock f about 5 seconds and then leave to preset, how i can change this limit? Im talking if the target STOPS.
@@DVSLTD Can you please take a look in this issue of hikvision cameras?
@@dgfhrtf it depends on the model and firmware , what is the maximum tracking time set to under the smart tracking sub menu , and you may also have tracking parameters you can adjust in that sub menu 😊
(Said in a judges voice)
I put it to you that on the 12-03-2018 you did with a wanton display of premeditation, inflict 1st degree murder on said grassy area in an unforgettable display of PTZ tracking.
Do you dispute the evidence?
😂😂😂
(displayed as a disclaimer at the end of a movie) No animals or humans we injured during the production of this film
why so laggy?
I think the lan is bottlenecked get a gig switch
Ki
Smart tracking isn't showing
no all models have smart tracking. What are you using?
can DS-2DE2A404IW-DE3 do auto tracking?
No sorry it cant support it
Hi , I have a hikevison PTZ poe plus camera and two static cameras running of a hikevison poe switch as the power and data source... I have cat 6 cable installed and its good quality cable . The ptz is around 20 metres away , the static around 30 and the other also 30
Every couple of days the cameras go offline and reboot a few hours later??? Any ideas? Am I expecting too much from the 4 port swith that it actually knocks off all 3 cameras ?
what model is the switch and the cameras and I can work it out for you 😊
@@DVSLTD If you could that would be brilliant ! 👏
X1Switch =
DS-3E010P-E
X1PTZ =
DS-2DE4215IW-DE
X2STATIC CAMERA =
DS-2CD2345FWD-I
Thanks !