Very interesting. Thanks for sharing your principles for people as I who need to always learn and refresh knowledge. So proud also to see you take in example the Kensington remote I have participated to launch as Marketing Manager some years ago.
Good day, how do i put this model as a mathematical function. For example: Functional quality + Technical quality = service quality perception. The inputs are functional and technical quality and output is the customer perceptions
It's a really informative lecture and really valuable lesson. Thank you Prof.
Thank you so very much. This is really helpful.
Very interesting. Thanks for sharing your principles for people as I who need to always learn and refresh knowledge. So proud also to see you take in example the Kensington remote I have participated to launch as Marketing Manager some years ago.
Thank you, sir!
Nice Explanation 👍
Good day, how do i put this model as a mathematical function. For example: Functional quality + Technical quality = service quality perception. The inputs are functional and technical quality and output is the customer perceptions
It should be tested in a controlled empirical environment. It might not just be a simplex function as z = x + y
amazing!
very good
nyc