Hello, I have been using this product with no issues for over 1 year, but today, after changing the height of this desk, it suddenly became powered off. I checked the cables, but I don't think there is any errors with my cables. I would really appreciate if you would tell me what I can do to fix this?
I am from Trichy, PIN code 620013. Can I get service during the warranty? I am planning to buy it. I don't find any service centre near by so I am asking this question. In case the motor fails during the warranty period, can it be replaced with a new one? Will a technician visit my home to replace the motor? My PIN code is 620013.
If the desk is half as impressive as the assembly video it must be outstanding quality.
Hello, I have been using this product with no issues for over 1 year, but today, after changing the height of this desk, it suddenly became powered off. I checked the cables, but I don't think there is any errors with my cables. I would really appreciate if you would tell me what I can do to fix this?
Hi, may I know your email/country? we will contact you ASAP
I am from Trichy, PIN code 620013. Can I get service during the warranty? I am planning to buy it. I don't find any service centre near by so I am asking this question.
In case the motor fails during the warranty period, can it be replaced with a new one? Will a technician visit my home to replace the motor? My PIN code is 620013.
What is the volate requirement? Would I be able to plug into spike buster/extension box ?
You can do that.
Hi - where can I get a replacement control box? I have called and emailed Sunon Global with no response. Thank you!
Hi thanks for contacting us, could you give me your info such as name/country/where you bought it/what’s wrong?
Do you have an app to control the desk?
I'm sorry. We don't have that.
@@SunonFurniture thanks. Your website says that you do! And your brochure too.
I'm afraid not.
I just installed the desk myself and there IS DEFINITELY an app to control the desk. It works wonderfully.
@@leonpjhb maybe you can send an email to info@isunon.com, I can forward your request to my colleague.