An industrial film by Jerry Fairbanks about proper use of a telephone system in your office. To license footage from this film for commercial use visit: www.travelfilmarchive.com.
Truly enjoyed watching. Sure is so different today. So much of polite manners are gone. Respect and courtesy has gone. I am having my teenage kids watch this. Again thank you.
It’s Mr Sheldrake, the producer in “Sunset Boulevard”, playing Mr Burton, and driving a beautiful vintage Jaguar I might add. There’s a couple of familiar faces from classic film in this one. Pretty well done, nicely produced.
That's an all-star cast!! I very well remember having to dial the phone slowly so the number would ring through correctly---and I'm so glad those days are in the long ago past!
What a wonderful and entertaining, company training film. Thank you for finding it and uploading it to UA-cam. Sadly, ALL UA-cam Employees need Courtesy Videos ASAP!
This is one of my favorite AT&T films. The correct title is A MANNER OF SPEAKING and in fact, as with most of the Jerry Fairbanks films made for AT&T, this one was in Technicolor. Years late a revised version was made using multi cultural actors.
17:28 I highly disagree. It doesn’t matter that it’s a business. I own my own and I take calls in my office myself a lot. I only keep a secretary for the busiest days of the week and I always ask “May I ask who is trying to reach me so I can better assist you?”. See. Nothing wrong with that. People were far too easily offended. I’m glad that’s gone. Not the politeness part. But the effort to make the world almost too perfect must have been an awful strain on women and I disagree with that. Women are not just secretaries and typists they’re human being with advanced knowledge and keen intellect. I am male but I would never disrespect my secretary by raising my tenor and demanding things. I treat her just as I want to be treated and she has been with me for half of a decade. I have to edit this. I even bring her coffee and usually lunch because I enjoy getting out of the office to do something else at meal breaks. She doesn’t need me for anything at all like that it’s just being a kind person. Kindness and politeness is something I demand in my office but I don’t reprimand anyone if they’re having a bad day or make a mistake when they’ve been with me so long. Only new people need a gentle push. And I mean gentle because being pompous makes you seen as arrogant and someone that does not understand what it’s like to be human and work hard.
This film is from 1959, not 1957. (The office calendars show Friday, April 24, 1959) One of the cars shown at the start is a 1958 Chevrolet. The film was released in 1960.
That classic suspense music@ 10:11; leading to the overly dramatic climax. Lol. All of this conflict could have easily being resolved if Mr. Burton had personally made the call to mr. Jackson oppose to calling the telephone company after the initial issue was brought to his attention. Which would have saved time,money & it would have displayed to the client that you truly value their business . Just my 2 cents
@3:05__(the version that was replaced) - Mr Burton: *Miss Manning!! My car broke down!!* Miss Manning: *YEAHHH??? WELL, SOUNDS **_PERSONAL_** TO ME!!! (SLAMMM!!!)* 😂
12:53 You know if order to keep that hair that way it takes over 100 comb throughs every night and then the curlers and products have to go in. And more. I’ve watched more of these and the amount of time it takes to make their hair this stylish means they have to get ready for bed at 7pm and begin the process and wake at 5 to complete it. Personally, I think it looks great but the old fashioned way of doing it reduces personal time so much it’s a hassle and straight hair would be easier but nobody “wanted” that then. They wanted everything to look like “the pictures” so they went through this exorbitant amount of work to please men; whereas young men just needed a plain fast combing and some shilak until they got bald and then it doesn’t matter bc they’re still in charge. Good grief. 🤦♂️
Their future is to be one within the phone. In which conversation is no longer needed. Everybody can already predict what you are going to say so why bother talking? You won’t even have to think where to live, who to work for, what to buy, what to eat, who your friends are, who to marry and who to have sex with. It’s all in your phone for tomorrow so you don’t have to think anymore, just live is all that’s required.
I beg to differ. I posit that expected (note I did not say courteous, nor correct) etiquette has changed, as everything must. It seems to be rendered obsolete, and largely dismissed.
I watched a lot of vintage instructional vids during covid lockdown. Revisiting in 2024 because it's oddly comforting.
Same here :)
Yes it is comforting
I have worked in offices for over 30 years and ran busy modern day switchboards and that lady from the telephone company is absolutely correct.
No. One. Cares😺
Why did I find myself wishing this had become a television series?
Out of boredom? 😅
Truly enjoyed watching. Sure is so different today. So much of polite manners are gone. Respect and courtesy has gone. I am having my teenage kids watch this. Again thank you.
Isn’t it so wonderful that the technology we now have prevents messes like this?
This is worth every 26 minutes. Classic. By the way, the guy , Mr. Burton is character actor Fred Clark. (Sunset Blvd, How to marry a Millionaire)
Yo7 recognized him, too.
Funny guy, that Fred Clark. He was also in the movie White Heat & the TV sitcom The Double Life Of Henry Phyfe.
Was he the one in Dennis the Menace?
It’s Mr Sheldrake, the producer in “Sunset Boulevard”, playing Mr Burton, and driving a beautiful vintage Jaguar I might add. There’s a couple of familiar faces from classic film in this one. Pretty well done, nicely produced.
That's an all-star cast!!
I very well remember having to dial the phone slowly so the number would ring through correctly---and I'm so glad those days are in the long ago past!
What a wonderful and entertaining, company training film.
Thank you for finding it and uploading it to UA-cam.
Sadly, ALL UA-cam Employees need Courtesy Videos ASAP!
This is just terrific
This is one of my favorite AT&T films. The correct title is A MANNER OF SPEAKING and in fact, as with most of the Jerry Fairbanks films made for AT&T, this one was in Technicolor. Years late a revised version was made using multi cultural actors.
Why did it end abruptly? I wanted to see the credits and actor's names at the end of this entertaining clip from 1957.
17:28 I highly disagree. It doesn’t matter that it’s a business. I own my own and I take calls in my office myself a lot. I only keep a secretary for the busiest days of the week and I always ask “May I ask who is trying to reach me so I can better assist you?”.
See. Nothing wrong with that. People were far too easily offended. I’m glad that’s gone. Not the politeness part. But the effort to make the world almost too perfect must have been an awful strain on women and I disagree with that. Women are not just secretaries and typists they’re human being with advanced knowledge and keen intellect. I am male but I would never disrespect my secretary by raising my tenor and demanding things. I treat her just as I want to be treated and she has been with me for half of a decade.
I have to edit this. I even bring her coffee and usually lunch because I enjoy getting out of the office to do something else at meal breaks.
She doesn’t need me for anything at all like that it’s just being a kind person.
Kindness and politeness is something I demand in my office but I don’t reprimand anyone if they’re having a bad day or make a mistake when they’ve been with me so long.
Only new people need a gentle push. And I mean gentle because being pompous makes you seen as arrogant and someone that does not understand what it’s like to be human and work hard.
The actor playing Mr. Blackburn also played Hector B. Poole's boss, Mr. Bagby, in the Twilight Zone episode "A Penny for Your Thoughts."
He also played a swindler on an episode of The Andy Griffith Show
He was Dan Tobin.
@6:20__Another version of "Mrs. Wiggins" from the Carol Burnett show.
This is a regular parade of 50s character actors.
This film is from 1959, not 1957. (The office calendars show Friday, April 24, 1959) One of the cars shown at the start is a 1958 Chevrolet. The film was released in 1960.
@ D Hall: Very observing.., I like that.
I think the black car (closer to the camara filming) at the start is actually a Ford Fairlane 1957..
Too bad they don’t train people like this today!
We're really not going to say anything about the goof that was chomping gum on the phone and couldn't even be understood??!!
Hey Freddy Clark. I was a telemarketer. I really like this video.
The wall calendar at 24:25 show Friday, April 24 which would be 1959.
The big calendar in the Art Department shows the same date.
"Joe Peters in the art department" is the eternal Richard Erdman (1925-2019)
He was in an episode of The Twilight Zone, A Kind Of Stopwatch.
That classic suspense music@ 10:11; leading to the overly dramatic climax. Lol. All of this conflict could have easily being resolved if Mr. Burton had personally made the call to mr. Jackson oppose to calling the telephone company after the initial issue was brought to his attention. Which would have saved time,money & it would have displayed to the client that you truly value their business . Just my 2 cents
Oh, those beautiful Jaguar sedans...when it rains they stop working...Lucas electronics! So why doesn't the UK make cars anymore?
Most of these guys guested on Perry Mason (among others), but major PM nexus
The Hooterville Telephone Company .... " ervice Is Our Mott "
It's Eleanor Audley! (Laddy Tremaine)
Does anyone know who played Mr. Burton's and Mr. Blackburn's secretaries?
Well, If the Fred Clark character had been driving a Buick instead of a pretentious Jaguar this could all have been avoided.
@3:05__(the version that was replaced) - Mr Burton: *Miss Manning!! My car broke down!!*
Miss Manning: *YEAHHH??? WELL, SOUNDS **_PERSONAL_** TO ME!!! (SLAMMM!!!)* 😂
The bald guy was in Twilight Zone... The Camera episode. As a matter of fact I think all these guys were in a TZ episode lol.
Fred Clark also played a hoodlum role on “The Untouchables”…
If only they had put Eleanor Audley in charge, none of this would have happened!
Oliver Wendell Douglas
12:53 You know if order to keep that hair that way it takes over 100 comb throughs every night and then the curlers and products have to go in. And more. I’ve watched more of these and the amount of time it takes to make their hair this stylish means they have to get ready for bed at 7pm and begin the process and wake at 5 to complete it.
Personally, I think it looks great but the old fashioned way of doing it reduces personal time so much it’s a hassle and straight hair would be easier but nobody “wanted” that then. They wanted everything to look like “the pictures” so they went through this exorbitant amount of work to please men; whereas young men just needed a plain fast combing and some shilak until they got bald and then it doesn’t matter bc they’re still in charge. Good grief. 🤦♂️
Btw…Clark was ww2 bomber squad
It’s not raining 40 ft away😸
Isn't that Eleanor Audley as Mr. Jackson's secretary?
Yes that is her indeed, the original film, however is in Technicolor
How many B actors can you count
Things like this are no better in 2024. It's kinda funny for us who have seen B/W tv n color tv growing up. Gotta laugh at something.
These ads are getting out of control!
Is this a prequel to this other video?
ua-cam.com/video/Zgp72EGg4wA/v-deo.html
Fred Clark made a little poker money with this side job. Musta got fired by paramount. Savvy? 😺
Wow? Good bye! Now of days it's f@#k off! My how times have changed? Since 1957.
it`s hard to be nice when people are stealing from you
The kids these days could take a lesson on this
Their future is to be one within the phone. In which conversation is no longer needed. Everybody can already predict what you are going to say so why bother talking? You won’t even have to think where to live, who to work for, what to buy, what to eat, who your friends are, who to marry and who to have sex with. It’s all in your phone for tomorrow so you don’t have to think anymore, just live is all that’s required.
What concerns me is that Mr Jackson’s desk telephone is bigger than his receptionist’s telephone
@Max Ravnaas: The receptionist actually sits in front of a PBX switchboard, typical of small offices and hotels of that era.
Episode of lastdays
Courteous common sense telephone usage. Something that is foreign to cell phone users.
I beg to differ.
I posit that expected (note I did not say courteous, nor correct) etiquette has changed, as everything must. It seems to be rendered obsolete, and largely dismissed.
Nothing but commercial after commercial after commercial after commercial. Thumbs down, resoundingly!
I HATE COMMERCIALS.