UPDATE: Super7 sent me a REPLACEMENT Robin Hood
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- Опубліковано 19 вер 2024
- Super7 Disney Ultimates Robin Hood with Stork Costume Action Figure. This Robin Hood ULTIMATES figure seeks to relive the classic 1970 film, Disney's Robin Hood, with the ability to be displayed as Robin Hood himself, or in a disguise. This 7-inch somewhat-articulated action figure comes with a soft goods tunic, alternate heads and hands, and additional accessories.
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IMPORTANT NOTE: 🗒️
When speaking with Super7 I used an email unrelated to this channel and there was ZERO connection to this channel. To them, I was simply a customer.
At least Rudy tried… 🤙🏾
He doesn’t make ‘em; just deals with the fall out of others involved in the process dropping the ball.
For sure. He does the work we don’t deserve but want
I bet it's been asked but did you try heating up the hand in hot water before putting the bow in? I have to do that with figures quite often, so often I consider it part of collecting.
Some folks mentioned it here, but never on the original video which is a bummer because it probably would have worked. Lol
I use blow drier, but yeah it’s common for some figures for me.
Thank you Rudy! The world could not be right without you ;)
You know what’s up
With regards to just getting a replacement hand, it's better you didn't ask for that. I was missing hands from one of mine and I was told that they didn't have replacement parts readily available but I would be added to their replacements list - If they ran into an open box return they could pull from, they would have the hands shipped to me. That was over a year ago. Good thing I didn't hold my breath 😅
Lol! Yikes. I would certainly send a follow up. This replacement required a couple follow up emails because I just didn’t hear back.
That's the super7 I know.
@@NostalgiaUnboxed Oh, OK. I'll give that a go. Thanks!
At least you got a reply. I have never got reply from their customer service.
If you heat it until it’s pliable, it’ll work. Then once it cools down it’ll be in the proper place.
Probably so!
Rudy was the man got me a replacement lion o
Very nice!!
Love your reviews my dude and we love you over at the Wagon
I appreciate that!
maybe using hot water to warm up the hand will help with holding the bow?
Very possible and good call!
@@NostalgiaUnboxed A hair dryer works as well
I totally feel your frustration. I've been a Super7 collector for a while now and with around 14 figures (TMNT and Thundercats) I've experienced some of the same things. I thought some of the figures are amazing (Monkian and Slithe) while others look great, but suffer from loose joints or poor execution of accessories (looking at you Tigra and Ace Duck). In my experience, I'm batting about 75% good versus 25% poor. I know there's some with much larger Super7 collections and I'd be interested in what their experiences are. It's tough when they are the only source of some of the licenses I absolutely love. But I think @Jamie Vaughn is 100% correct that this is the collector market these days. It shouldn't be, but it is. NECA, Hasbro, Mattel are all guilty of 'phoning it in' with some figures while killing it with others. It's just really a bummer that as a collector, we have to play 'plastic russian roulette' and wonder if the next figure we open will delight or disappoint.
Thanks for sharing all of this. It’s wild to gamble so much with any brand, but I feel the “great to crap” meter moves a lot more with Super7. Most of it being the price to quality, I think.
I hope their Simpsons line continues to be great, because I want them to make some money to invest into other licenses.
I have a friend that is selling their entire TMNT collection from S7, because it just isn’t holding the quality when these other brands are getting it.
Hasbro as a company though probably makes me the most angry because they are the largest and global. They have the most money but give mediocre repaints all day.
@@NostalgiaUnboxed Agreed on the 'Great to Crap' meter swing. Hasbro is a whole other ball of worms though. There's been some pretty interesting info coming out of them about how their new CEO (or whatever his title is) is going to increase profits 50% while focusing more on their 'large performing brands' (paraphrasing there). Almost feels like, again, they phone it in on some of these lines for the quick buck, while others definitely offer more value. Add to this the way licensing fees unbalance the value of different lines, but they have to keep "perceived value" equal enough not to upset the licensors - makes my head swim. GI Joe Classified vs Star Wars Black Series is a good example of that.
End of day, we need to vote with our dollars to drive change. And if that means we see toys for certain licenses go away for a while then so be it. I really want the S7 Silverhawks to be great, but I'm bracing myself for major disappointment there. We shall see.
@@jace9763 didn’t they remove Silverhawks from their website? Even the list of licenses.
I recommend watching the latest video from Nerdzoic if you haven’t. His “grinds my gears” one
@@NostalgiaUnboxed Not sure what the status really is on those. Super7 still lists them on their preorder status page with shipping of the first 3 waves in late Feb, early May, and September. BBTS, EE, and others still have them available for preorder, but there has definitely been some weirdness with the license. I've seen a few UA-camrs mention it in interviews with Bryan and he hasn't gone into much detail other than stumbling around the issue vaguely. That's also part of the reason I'm bracing for disappointment.
As a rule, I never preorder from Super7 directly. Always through BBTS or others so I never pay up front and have the option to cancel at any time - Just in case there's any funny business with lines or licenses.
@@jace9763 yeah, I do the same and glad I do. They get weird with some of their items. Haha
Wish Mattel had a Rudy
Oh no! They don’t have good support?
This is why I’ve stopped unboxing figures from brands like Super7, NECA, Mafex, etc. I’ve decided I like them in the box where I’m unaware of the issues. But that’s cool that they send you a whole new figure if you’re unsatisfied
Which is a bummer! We should be able to open and enjoy
No offence but figures are meant to be out of the box, whether they are meant to be played with or displayed through posing. I think Toy Story summed up the reasons why perfectly. I think keeping them in the box from fear of having issues is just playing safe and not worth the price to take the risk! A leap of faith is better than staying up in that tall tower forever!
Personally, i wish super7 would give an option for a plain shipper-box to save some cost from my end. I’m out of box collector, so, why pay for the graphic design?
I just wrote to them about the broken head post. I don't know if they will be able to do anything about it. :/
I hope so
Hey man, I'm sorry the replacement didn't work out ( I'd suggest a hairdryer but that's alot of work for fit a bow & arrow!). Still awesome Roody was willing to help you out and hook you up! Also I would love a Sherif figure with Nutsy/ Trigger! Btw if you ever wanna get rid of your Robin Hood, id love to give him a home! ❤
I have my Robin Hood to my friend, but the replacement will probably live here now. Haha
Heat his hand with hot water
Yessir!
Maybe heat up the hand with a hair dryer
Will certainly try
Not trying to send my snark towards you, but rather at super7, and especially Rudy. I had several defective figures in the past, and they refuse to send me a replacement figure in the package. I literally waited months for them to get more skeletor figures, because the leg joints shattered. What I received was a skeletor literally in a zip lock baggie, thrown in a box. I even emailed Brian directly. Not even he knew what the fuck was going on. After lots of back and forth, it turns out that they refuse to send you a replacement in a box, if you've already opened it. Their customer service is shit. I could also tell you about my last wave of Thundercats, complete with missing bengali, but I will spare you. I've also had to ALWAYS send the defective figure back first. I don't know how you got such a different reaction. I don't make a fuss and I don't bitch them out. This kinda makes me hate them even more.
What a nightmare! I have no idea, really. I had to send a few follow up emails and I use a different email so there’s absolutely no connection to this channel. To them I’m just another customer. They are also sending me the key of Thundera since Mumm-ra is listed as coming with it on their own website.
Ahhaha love it! Double disappointment! 😅
Disappointment squared
...forget the bow not going into the hand with the thumbs up...
...just say you have a "very optimistic" Robin Hood who loves giving the thumbs up to King Richard's goons... 👍
Robin the pacifist
Rudy is great.
Definitely
25 dollar product and 25 dollars for packaging = put that packaging cost into the Figure
Definitely
Rudy is amazing he fixed my SDCC cobra bat
Hell yeah!
I had a recent purging of my collection and sold off my Super 7 stuff and went on to collect NECA and Hasbro only to find the same issues lol. My Hasbro GIJOE had lots of figures with loose joints, where my NECA stuff I bought had about half with near broken paint and joints. It's tough out here trying to collect these things. In the end I just went back to Super 7 and am now opening them all up. I got Mandora and her cycle and it's great. Some of my TMNT stuff, also great. Not sure why I left considering none of these companies are flawless, but with Super 7 I am getting the lines I really want. I'll deal with the occasional bad stuff I guess but overall I am pretty pleased with my Super 7 figures. I will say though that I do wish they were a tad cheaper, but a recent interview with their CEO brought out the obvious in that they just don't make enough product to sell at a mass that would allow for a lower price, might be why you only get Rudy as they aren't that big of a company. Anyhow, glad you got a good replacement and it does appear you got a lemon on that first go.
Thanks for this!
Buying their stuff at lower prices (in the 20s) makes them great items to have. I truly want Super7 to succeed because I like what they are offering most of the time. Just need that quality to match the price and definitely need to match the renders. I’m surprised you like Mandora based on how off she from the renders/prototypes.
Hasbro has become the enemy though. 😂
I can also say Super7 is VERY fast on customer service. I got a Vincent Price reaction without the raven and they sent me a new one very quickly. On other hand I LOVE Mezco stuff but I don’t even attempt to contact customer service as it’s the worst.
I got Prince John for $25 at Christmas I think I’m entertainment earth
That’s an amazing price!! Mine was only down to like 45 shipped 😅 should have waited a little longer
I ordered the Prince John. I am trying to resist buying this Robin Hood after watching your review but I think I’m still going to end up buying one. The figure looks fantastic and Robin Hood is either my favorite or second favorite Disney movie.
I can’t imagine places selling out of him, so many worth waiting for some random discount? BBTS, EE, are my usual go to sites. EE often has some Honey Coupons that work
I couldn’t wait. I got the Robin Hood.
@@NostalgiaUnboxed I want the Sheriff now.
@@JustinTyme33 hahaha. Noooooo! Discounted??
@@JustinTyme33 for real!
Another great entertaining vid! Rudy is amazing. Helped me out multiple times, which doesn't sound good as I think the whole shopping experience should be error-free. My issue with Super7 are the 3D renders are never updated towards the final release. Mandora was just horrible. So not signing up for pre-orders until someone reviews the final product.
It's totally wild. The new Notorious BIG looks incredible and that was up for preorder around the end of 2022. I don't understand how it's so hit or miss
Glad I never got into Super 7. The products seem sub par on most of their products.
Most for sure. Some random gems in there like the new Simpsons line and random TMNT or Thundercats.
I didn't realize there were older videos 😂
So many lol
@@NostalgiaUnboxed new to me! I get excited either way
My Robin Hood couldn't hold the bow either. Debating to contact customer service. I called them out on Instagram page too.
According to many comments here you should be able to heat it up with water or a hair dryer. If I knew that I would have just don’t that myself. Gotta love the community for help!
I emailed rudy about Moe's apron 😂
Good lord. Still waiting on one??
@@NostalgiaUnboxedsadly 🥲 but I have hope itll be here soon
Weird. I think Four Horsemen use the Rudy moniker for their customer service as well.
Oh that’s very weird!
Did you purposely wear the same shirt from the original review or was that a coincidence?
Holy hell. Did I???
This is hilarious. Even clipped the other video into this and didn’t realize it. Maybe I’ll get 20k views again 😅😂
@@NostalgiaUnboxed It shall now and forever be known as the Robin Hood review shirt!
@@kingtcamacho2095 crap. Lol
Or a hair dryer
♨️
Shame its not that much of an improvement. But you are right that Homer is great. I ordered one after seeing your review. And I'm super happy with it.
Glad you got it and like it! Now if only we can get everything to be that nice. Haha
I don’t have super 7 yet. With neca, hasbro and Mcfarlane I heat up with blow drier sometimes. I don’t with figurarts, it’s a different plastic that, I might try with warm to hot water with figuarts. There’s a line tho with what we’re asked of to adjust with new in box figures paid full retail.
It’s crazy to think it’s needed at $55. Haha. I can forgive some issues since it’s mass production issues. If I knew to do this I may not have even really been so upset the first go around.
@@NostalgiaUnboxed nodnod, been there frustrated with stiff or defective joints etc, and then stumbled upon YTers that explained how to’s, for new figures even, lol. 🤦♂️ when the issues were too much, I luckily received replacements after sending defective items, and at times got to keep the defective item. These channels help us all out. Cheers 👊
just wondering, how long did it take for a response from Rudy? was asked to send pictures of damage to him in a response email ( my Hyacinth Hippo figure broke right after opening, attempted to switch heads & the neck post came right off the base of the figure :/ ), I sent 'em over & am still waiting for a reply
On this one it took longer than I would have wanted, for sure. A couple follows ups too
@@NostalgiaUnboxed ah gotcha, thanks for the reply, great channel btw, awesome collection
@@jat0005 thank you
Can you warm up the hand in hot water and then pop it on the bow?
Possibly! I’ll have to try
I thought about emailing Super7 after I got this figure as well just to express my disappointment in how it turned out. That was after also getting the Samurai Leonardo direct from them which was also a mess. I'm now glad I didn't because it looks like it would have resulted in me having two crappy Robin Hood figures and I don't feel like I deserve that.
It’s so bad nobody wants it twice!
I think voicing concerns is crucial though. They seem to fix things and replace missing items when voiced enough times
@@NostalgiaUnboxed I agree, and I feel like I probably should have since it’s doubtful they would ever come across my criticism online in various spaces.
Did you try soaking the hand in hot water, the plastic becomes plyable and you should be able to open the hands enough to have him hold the bow
I’ll give it a shot. Certainly shouldn’t have to, but if it fixes this then I’m happy. Thanks
It should work. I do it all the time. Lots of figure come with stiff plastic, especially on the hands. But if you warm it up, it should make it so you can stretch the hand open more . Let me know if it works! Love your toy reviews!
@@baronessoftoys6430 thank you and also thank you! Haha
all you gotta do is bend it open a teeny bit just like a marvel legends or star wars the black series or neca figures.
This is a substantially harder plastic and that cannot be done. Even other Super7 items are softer than this line.
Loosening up the thumb hand in hot water would have served you nicely. I'm not sure why you didn't try that and got a whole other figure just for a tight hand that can be loosened.
Maybe
@@NostalgiaUnboxedIt's not a maybe situation. That's the default go-to solution for those kinds of issues with figures.
lol, ok, dude. No need to get heated
@@NostalgiaUnboxed not heated just saying. You went through a whole ordeal for nothing.
Have you tried some heat on the hands? Also Kiki’s loose joint stuff works miracle, shouldn’t have to for what you pay for these things but, heat and Kiki’s tend to always fix my figure issues
Some folks have suggested that so I will try. Thank you!
I just got mine today, thanks for the advice :)
No Robin Hood figure in the Disney Wave 3, so i'm afraid they are done with this movie :/
You’re probably right. But how can they do just these two and not complete the main cast?? Insane
@@NostalgiaUnboxed I guess it didn't work so well on sales for these 2 figures.
Anyway, If the main cast would be made, it would take something like 12/15 years with Super7 to come :D
@@lepauvrefou hahaha, yeah that’s the damn truth
This replacement means that you are now friends with Super7😃 Please ask them when are they planning to release the already delayed Ultimate's GIJoe. I am losing my mind waiting for it.
Haha. They don’t really ever respond to my question
...well, Super7 losing the Disney license explains why for MONTHS, I've just been seeing the weakest selection of ReAction figures on their website...seriously...WTF is requesting Return of the Living Dead figures 🤦♂️...and ANOTHER The Worst set, gtfo...
...well, on the positive side...saves me some money with my collecting...
Save all the money
Talk about Rudy Tootie 💩
Oh my! Haha
Im a big fan of robin hood disney if you didnt like the figure you could give it to me :D, regards from mexico.
Haha, you still won't be happy
Sell me your second one for half price
Haha
Use hot water or heat gun
Yeah, shouldn’t have to, but that will likely solve the problem
@@NostalgiaUnboxed yeah totally agree but with the way they are making action figures with cheaper plastic it’s your safest bet. Take care and keep up the good work